reservations supervisor

Hilton

<div><p>Reservations Supervisor</p><p>
A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.</p><br>
<p><br>
<br>
<b>What will I be doing?</b></p><br>
<p>As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul><li>Assist in the day-to-day operations of the Reservations Department</li>
<li>Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times</li>
<li>Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates</li>
<li>Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue</li>
<li>Produce quotations and written confirmation to all clients</li>
<li>Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business</li>
<li>Ensure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate, and Reservations policies and procedures are followed to ensure Guest satisfaction</li>
<li>Monitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamwork</li>
<li>Assist in the recruiting, managing, training and developing of the Reservation team</li>
</ul><b>What are we looking for?</b><p><br>
A Reservations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Good organisational and administration skills</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Confident telephone manner</li>
<li>High level of IT skills</li>
<li>Excellent grooming standards</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the Reservations/Sales function within the hotel/leisure sector</li>
<li>Relevant degree or other qualification in a business discipline</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Reservations Supervisor

Mövenpick

<div><b>Company Description</b><p><br>
Get ready to discover M&ouml;venpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.</p><b><br>
Job Description</b><p><b><br>
Reservations Supervisor</b><br>
As the beginning of a remarkable guest journey, you will guide the team in delivering warm, personalized service as an Reservations Supervisor, ensuring each guest feels valued and excited for their stay.<br>
<br>
<b>What you will be doing:</b></p><ul><li>
Oversee daily reservation operations and ensure efficient booking processes.</li><li>
Supervise and train reservations team, providing guidance and feedback.</li><li>
Handle guest inquiries, resolve booking issues, and ensure excellent customer service.</li><li>
Maintain and update reservation systems for accuracy and availability.</li><li>
Collaborate with front desk, sales, and marketing teams to optimize bookings.</li><li>
Assist with room rates, promotions, and special requests.</li><li>
Prepare reports on occupancy, reservations, and key metrics.</li><li>
Resolve guest complaints and booking discrepancies.</li><li>
Promote upgrades and additional services during the booking process.</li><li>
Assist the Director of Revenue in overseeing the department's performance and strategies.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Your experience and skills include:</b></p><ul><li>
Minimum experience of two years in a similar role in 5-star Luxury Hotel.</li><li>
Bachelor&rsquo;s degree in Hospitality or equivalent.</li><li>
Knowledge in MS Office and Opera system.</li><li>
Strong interpersonal, problem solving abilities and leadership skills</li></ul><br>
<b>
Additional Information</b><p><b><br>
Why work for Accor?</b><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p></p><p><br>
Do what you love, care for the world, dare to challenge the status quo! <b>#BELIMITLESS</b></p></div>

SPHC

<div><p><b>Join our extraordinary world!</b></p>
<p><b>
</b></p><p>Thoughtful design, contemporary comfort, and warm, genuine service define this premium hotel experience, delivering quality and consistency for today&rsquo;s travelers.</p>
<p>
As IHG Hotels &amp; Resorts continues its strategic growth in Qatar, we are looking for a proactive and detail-oriented <b>Reservations Supervisor</b> to oversee daily reservations operations, ensure accuracy in bookings, and support the Reservations team in delivering exceptional service while maximizing revenue opportunities.</p>
<p>
Welcome to Central Hotel Doha, where comfort, convenience, and understated elegance converge in the heart of the city. Ideally located on Airport Road, just minutes from Hamad International Airport, the hotel offers easy access to Doha&rsquo;s cultural highlights, including Souq Waqif, the Museum of Islamic Art, and the iconic Doha Corniche.</p>
<p>
Our thoughtfully designed rooms and suites provide a serene retreat from the city&rsquo;s vibrancy, equipped with modern amenities such as complimentary Wi-Fi, flat-screen TVs, and tea/coffee facilities. For an elevated stay, indulge in the Grand Suite featuring a private in-room Jet tub.</p>
<p>
After exploring, unwind in the tranquil indoor pool, rejuvenate at the fully equipped fitness centre, or enjoy pure relaxation at the spa. During summer, complimentary transfers and access to Doha Sands Beach let you savour the sea breeze and golden sands.</p>
<p>
Dining at Central Hotel Doha is a delightful journey of flavours and ambience. From carefully crafted international cuisine to relaxed moments with handcrafted beverages and indulgent desserts, every experience delights the senses in a warm, inviting setting.</p>
<p>
With versatile meeting spaces, an elegant wedding venue for up to 200 guests, and proximity to key business and shopping districts, Central Hotel Doha is the perfect welcoming escape for leisure and business travellers alike.</p>
<p><b>
</b></p><p><b>A little taste of your day-to-day</b></p>
<p>
Every day is different, but you&rsquo;ll mostly be:</p>
<ul>
<li>Supervise daily reservations activities and ensure all bookings are handled accurately and efficiently</li>
<li>Support and guide Reservations Agents to meet performance and service standards</li>
<li>Monitor room inventory, availability, and rate loading in coordination with Revenue Management</li>
<li>Ensure compliance with brand standards, policies, and procedures</li>
<li>Handle complex reservations, special requests, and guest concerns</li>
<li>Prepare daily and monthly reservations reports</li>
<li>Coordinate closely with Front Office, Sales, and Revenue teams</li>
<li>Train and coach new team members and provide ongoing support</li>
</ul>
<p></p><p><b>What we need from you</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Hospitality Management or related field preferred</li>
<li>Minimum 2&ndash;3 years of experience in hotel reservations or front office, with supervisory experience an advantage</li>
<li>Strong knowledge of reservation systems and distribution channels</li>
<li>Good understanding of room types, rates, and inventory management</li>
<li>Excellent communication and organizational skills</li>
<li>Ability to lead a team and work under pressure</li>
</ul>
<p></p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

GEZİ HOTEL BOSPHORUS

<div><h2 class="jobSectionHeader"><b>İş Tanımı</b></h2><div>
<p>D&uuml;nyada 350'den fazla oteli bulunan <b>&quot;lifestyle otelcilik&quot;</b> anlayışının &ouml;nc&uuml;s&uuml;; <b>&quot;Design Hotels&quot;</b> ve aynı zamanda <b>&quot;Marriott International Hotels&quot;</b> grubunun b&uuml;nyesinde yer alan Otelimizde g&ouml;revlendirilmek &uuml;zere aşağıdaki niteliklere sahip olan <b>&quot;Reservations Supervisor&quot;</b> &uuml;nvanı ile takım arkadaşı arayışımız bulunmaktadır.</p></div><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><p>
&Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,<br>
alanında tecr&uuml;be sahibi,<br>
İyi derecede İngilizce dil bilgisine sahip,<br>
Opera otel yazılım sistemine hakim,<br>
S&ouml;zl&uuml; ve yazılı iletişimi g&uuml;&ccedil;l&uuml;, diksiyonu d&uuml;zg&uuml;n,<br>
Misafir memnuniyeti odaklı, g&uuml;ler y&uuml;zl&uuml;,<br>
Yoğun &ccedil;alışma temposuna ayak uydurabilecek,<br>
<br>
<b>G&ouml;rev Tanımı:</b><br>
<br>
Telefonla veya mail ile gelen t&uuml;m rezervasyonların alınması, değerlendirilmesi ve sonu&ccedil;landırılması,<br>
T&uuml;m rezervasyon kayıtlarının istenilen standartlarda bilgisayar kayıtlarında tutulması, gerekli iptal ve değişikliklerin yapılması,<br>
Otelde konaklamak i&ccedil;in gelecek misafirlerin &ouml;nceden rezervasyonlarının ve fiyatların kontrol edilmesi,<br>
Departmanlarla gerekli koordinasyonun sağlanması, g&uuml;nl&uuml;k oda işlemlerinin y&uuml;r&uuml;t&uuml;lmesi,<br>
&Ouml;n B&uuml;ro ile koordineli hareket edilmesi,<br>
Oda değişikliği ile ilgili isteklerin uygulanması,<br>
Oda satış ve giriş işlemlerinin yapılması</p></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Reservation Supervisor
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>&Ccedil;alışma Şekli</b></p>
<div>:</div>
<div>Tam zamanlı
</div></div><div><p><b>&Ccedil;alışma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>İş Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Uzman
</div></div><div><p><b>&Ccedil;alışma Yeri</b></p>
<div>:</div>
<div>İstanbul Avrupa Yakası
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>2-5 yıl
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>25.12.2025
</div></div><div><p><b>Son Başvuru Tarihi</b></p>
<div>:</div>
<div>23.02.2026</div></div></ul></div>

<div><b>Company Description</b><p><b><br>
&quot;Why work for Accor?</b></p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p><br>
<b>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</b></p><b><br>
Job Description</b><p><br>
The Assistant Reservations Manager supports the Reservations Manager in ensuring the smooth operation of the Reservations Department, contributing to optimal occupancy, revenue performance, and exceptional guest experience in line with Accor and M&ouml;venpick brand standards.</p><p>
The role focuses on accurate reservation handling, effective inventory management, and close coordination with Front Office, Sales, and Revenue teams to meet operational and commercial objectives.</p><p>
Key Responsibilities:</p><ul><li>
Ensure the daily operations of the Reservations Department run smoothly &mdash; manage departmental checklists, monitor tasks and ensure timely completion and review</li><li>
Maintain strong coordination with other hotel departments (Front Office, Groups/Events, Sales/Revenue, and others) to align room allocations, group reservations, room-blocks, pick-up lists, and guest needs</li><li>
Monitor room inventory, room-block allocations, and collaborate with the Groups Department for group bookings, rooming lists, and adjustments as needed</li><li>
Handle guest enquiries, reservation requests, modifications, cancellations &mdash; including from travel agents, corporate accounts, OTAs and direct channels &mdash; ensuring accuracy, timely response, and excellent guest communication</li><li>
Prepare and submit regular reports (daily, monthly or as required) on reservations performance to senior management/administration</li><li>
Ensure compliance with all hotel policies and standards (brand standards, hygiene/safety where applicable, data privacy for guest information)</li><li>
Perform any other duties as assigned by management, especially in support of operational and guest-experience goals</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Degree or diploma in Hotel Management, Hospitality, Business Administration or related field</li><li>
Minimum 3 years&rsquo; experience in hotel/resort operations, ideally in a Reservations Supervisor or similar role in a luxury hotel/resort environment</li><li>
Strong knowledge of global distribution/reservation systems (e.g. PMS such as &ldquo;Opera&rdquo;) and proficiency in standard office software (e.g. Microsoft Office)</li><li>
Excellent communication skills (written and verbal), customer-service orientation, ability to interact professionally with guests, travel agents, corporate clients</li><li>
Good organizational, multitasking, detail-oriented, time-management and prioritization skills</li></ul></div>

Assistant Reservation Manager

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  KEY DUTIES AND RESPONSIBILITIES
  <br/>
  <br/>
 </strong>
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 <br/>
 <br/>
 <ul>
  <li>
   Ensure effective operation of the Reservations department in meeting the business goals of the hotel.
  </li>
  <li>
   Ensure that all Standard Operating Procedures are being adhered to, by training all team member and monitoring their performance. Continue to capture best current practice in new LSOPs.
  </li>
  <li>
   Training of Reservation Department in all aspects or reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and employees.
  </li>
  <li>
   Assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems.
  </li>
  <li>
   Responsible to drive maximum revenues of preferred Anantara rate/package products by applying relevant selling strategy.
  </li>
  <li>
   Understand how Sales offices, Group Sales Department and Front office relate to the Reservation Department.
  </li>
  <li>
   Monitor daily arrivals by ensuring all guest requests are carried out and communicated to other relevant departments, all realistic expectations are met, and reservations are honoured.
  </li>
  <li>
   Build and upkeep close working relationship with Groups Sales Department. Ensure booking status reflects the correct Groups status. Regular follow up on pending/tentative/definite Groups.
  </li>
  <li>
   Take personal responsibility for driving Upselling within the property by setting monthly targets per reservation team member in order to achieve target.
  </li>
  <li>
   To continuously review technical problems, work &amp; operational procedures to maintain guest and employee satisfaction.
  </li>
  <li>
   Ensure Booking Status is constantly up to date; no back log of reservations, reservations without guest names, unattended tentative/guaranteed group blocks.
  </li>
  <li>
   Responsible for the administration of the Assistant Reservation Manager, Reservation Supervisor, Reservation Agents.
  </li>
  <li>
   Ensure all team members are up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets &amp; promotion, spa and health club, and other services and facilities.
  </li>
  <li>
   Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction. Ensure all issues relating to guest satisfaction are raised, monitored, and followed up on a timely basis.
  </li>
  <li>
   Maintain a motivational working environment within the department, and with other colleagues in the hotel.
  </li>
  <li>
   Submit requested reports and information to regional/corporate office in a timely manner.
  </li>
  <li>
   Provide all team members with appropriate coaching and counseling, support and guidance.
  </li>
  <li>
   Understand the dynamics of Regional &amp; Local Market, local Competitors and Events of the destination. In depth understanding of local seasonality and booking patterns.
  </li>
  <li>
   Proactively promote other sister properties of Minor International.
  </li>
  <li>
   Liaise with the Accounting Department for accounting an up to date information related Reservation procedures, reports and operational problems and payments of commission.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 3&ndash;5 years of experience in hotel reservations, with at least 1&ndash;2 years in a supervisory
  </li>
  <li>
   Hotel reservations operations / Luxury background
  </li>
  <li>
   Relevant hospitality certifications or reservations/revenue-related training are an added advantage
  </li>
  <li>
   Proficiency in Opera / Opera Cloud - Strong knowledge of PMS, CRS, channel distribution, and rate structures
   <br/>
   <br/>
  </li>
 </ul>
</div>


Assistant Reservations Manager

LOTTE HOTELS & RESORTS

<div><p><b>JOIN LOTTE</b></p><p>
LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our journey in Seattle and share a great story that pursues love, freedom, and life to move the hearts of our guests. We are seeking professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work.</p><p><b>
Purpose of position</b></p><p>
The Revenue and Reservations Manager oversee daily reservations and revenue management functions while upholding service standards. This role assists the Reservations team and cross functional teams by resolving guest opportunities, managing daily billing and routing set ups, processing departmental payroll and ordering supplies, while actively monitoring team performance through coaching, mentoring and ongoing training on service standards. The position ensures optimal call efficiency, conversion rates, and scheduling effectiveness, utilizes systems tools and reports to drive data informed revenue decisions, and collaborates closely with revenue leadership on inventory and rate control, pricing strategies, promotions and overbooking to maximize room revenue, profitability and the overall luxury guest experience.</p><p><b>
Key Responsibilities</b></p><ul><li>
Prepare and distribute daily, weekly, and monthly reports to include pickup, segmentation, and pace analysis</li><li>
Ensure that all reports are accurate, timely and consistent</li><li>
Utilize all competitive and revenue related property support tools to achieve hotel's RevPAR growth goals</li><li>
Ensure correct placement, parity and rate positioning on all distribution channels</li><li>
Be knowledgeable of all special rates and promotions</li><li>
Assist in preparation &amp; copying of reports for distribution of all documents for Revenue Strategy Meetings</li><li>
Answer other hotel team member's questions regarding Reservations and Revenue Management in a friendly and courteous manner</li><li>
Ensure that all Revenue Management and Reservations-related systems are maintained</li><li>
Conduct audit checks to ensure inventory controls and rate parity</li><li>
Assist in ensuring the Reservations team is updated to any change in sales strategy and new promotional campaigns</li><li>
Monitor hotel and partner systems to ensure effective inventory and promotional rates across appropriate distribution channels</li><li>
Development of new reports, as needed, to prepare for Revenue Management and/or Reservations meetings or data analysis</li><li>
Maintain historical statistical data from all distribution channels</li><li>
Assist in collecting industry data regarding current trends that will help in forecasting and the budget process</li><li>
Analyze and present accurate picture of trends, demand and market conditions</li><li>
Assist with Group rates analysis</li><li>
Update of rates and selling restrictions in all distribution channels</li><li>
Maintain an organized and clean work area and hotel environment</li><li>
Other tasks as assigned by management</li></ul><p>
Qualifications:</p><ul><li>
Bachelor&rsquo;s degree in hospitality management, Business Administration, Revenue Management, or a related discipline preferred.</li><li>
Minimum of 4&ndash;6 years&rsquo; experience in reservations, revenue management, or hotel operations within a <b>luxury or upscale hospitality</b></li><li>
Strong knowledge of advanced revenue management strategies, including demand forecasting, pricing optimization, and channel management for luxury markets.</li><li>
Proven experience leading or overseeing reservations while maintaining high service standards and brand alignment.</li><li>
Demonstrated proficiency in revenue and reservations systems, including Opera PMS, SynXis, IDeas, DataVision, TravelClick, and Lighthouse, with the ability to leverage data and system insights to support pricing, forecasting, and distribution strategies</li><li>
Strong analytical and financial acumen with attention to detail and accuracy.</li><li>
Exceptional communication, leadership, and coaching skills aligned with luxury service culture and HR best practices.</li><li>
Ability to collaborate effectively with Sales, Marketing, Front Office, and Finance to support overall revenue strategy.</li><li>
Demonstrated ability to manage performance, training, and development while fostering a refined, service-oriented team environment.</li></ul><p><b>
Compensation &amp; Benefits</b></p><br>
<p></p><ul><li>
Comprehensive benefits package including medical, dental, vision, and life insurance.</li><li>
Paid time off, paid holidays, and wellness days.</li><li>
401(k) retirement plan with company match.</li><li>
Complimentary meals and hotel discounts.</li></ul><p></p><p><b><br>
Equal Employment Opportunity</b></p><ul><li>
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic under federal, state, or local law.</li></ul><p></p><p><b><br>
2025 Awards &amp; Accolades</b></p><ul><li>
#1 Hotel on TripAdvisor</li><li>
Forbes Travel Guide 4-Star Award</li><li>
Michelin Key 2025</li><li>
Trip Advisor 2025 Best in Travel</li><li>
2025 Sunset Travel Award Winner</li><li>
TripAdvisor Travelers&rsquo; Choice &ndash; Best of the Best Hotel Award - #7 US</li><li>
Wheel the World Accessibility Verification 2025</li><li>
Hotels.com Perfect Somewheres</li><li>
US News &amp; World Report Best Hotels Rankings - #2 in Best Seattle Hotels &amp; #46 in Best USA Hotels</li><li>
Charlotte Restaurant &ndash; OpenTable Diners&rsquo; Choice</li><li>
Charlotte Restaurant &ndash; Wine Spectator&rsquo;s Award of Excellence</li><li>
Viddy Award &ndash; Platinum</li></ul><p></p><p><br>
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job-related duties assigned by their supervisor. Due to the nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The team members will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division.</p><p>
The team members will actively follow the Lotte Hotel Seattle policies, including Equal Opportunities policies and will maintain awareness and observation of Fire and Health &amp; Safety Regulations.</p></div>

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