resident care coordinator

Sapphire Health Services

Full-time
 
Day Shift
 
This position has Medication system and Med room oversight as its primary responsibilities.:
 
JOB SUMMARY:: 
A Resident Care Coordinator will work closely with the Health Services team in our Community Based Care facility to ensure the quality care of all residents. This position plays an important part of organizing and assisting with training new care staff and provide ongoing mentorship to our current employees.
 
RESPONSIBILITIES: 
<ul>
<li>Coordinates onboarding and orientation for new employees</li>
<li>Act as lead trainer for care team (including Caregivers and Med Techs)</li>
<li>Overseeing on-going training for all staff</li>
<li>Reviews assignments with Executive Director and Director of Health Services</li>
<li>Works with residents on activities of daily living while encouraging self-care and independence</li>
<li>Assist leadership with putting together staff schedules</li>
<li>Document any resident change of condition</li>
<li>Willing to cover shifts when needed</li>
<li>Other Duties as Assigned</li>
</ul>
REQUIREMENTS: 
<ul>
<li>Must be 18 years of age</li>
</ul>
EMPLOYEE BENEFITS: 
Benefits of being a Sapphire Health Services employee include, but is not limited to:
 
<ul>
<li>PTO</li>
<li>401(K)</li>
<li>Medical/Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Birthday/Holiday Pay</li>
<li>Wellness Fund</li>
<li>Uniform Fund</li>
<li>Longevity Bonuses</li>
<li>Quarterly Vacation Drawing</li>
<li>Tuition Reimbursement</li>
</ul>
HOW TO APPLY: 
At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply!
 
Address: 872 Golfview Dr., Medford, OR 97504
 
WHO WE ARE: Located in Southern Oregon, Sapphire Ridgeview in Medford sits between bright green popular golf courses and views of snow capped mountains. We are a unique 51 apartment community serving the average age of 40-60 year old residents who are physically or mentally disabled and demonstrate behavioral tendencies. Sapphire provides on going training, tuition reimbursement, competitive wages and generous incentives to all employees.
 
OUR MISSION: TO PROMOTE THE HIGHEST QUALITY OF LIFE FOR OUR RESIDENTS, STAFF AND COMMUNITES WE STRIVE TO TREAT THEM ALL WITH THE GREATEST CONSIDERATION.:

Resident Care Coordinator

Savoy Life

<div><div>Savoy Life is a distributed senior living platform focused on bridging the gap between senior living communities and healthcare. With a team of specialized clinicians, including nurses and geriatricians, Savoy Life offers a tech-enabled solution that empowers senior living operators to do their jobs more effectively and efficiently so they can move residents into their communities faster and keep them healthier for longer.</div>
Location: Travel within Chubbuck &amp; Pocatello, ID

Work Schedule: Full-time

Note this role is mostly in various senior living settings and may include varying levels of drive time during the day to these senior homes and communities. Job is 8am-5pm plus drive time prior to 8am to the first senior and drive time after 5pm from the last senior's home.

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes &ndash; without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support to seniors in and around Chubbuck &amp; Pocatello, ID. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as well as a Savoy provider to provide healthcare to seniors in various settings including senior living (assisted living, independent living, memory care units) as well as individual homes with potential for other settings as well (such as adult family homes).

Key Responsibilities:
<ul>
<li>Care Delivery Back Office Support
<div><ul><li>Schedule various patient visits in the EHR to optimize the RN and APP's time while coordinating with patient and caregiver needs</li></ul>
<ul><li>Answer inbound calls, text messages, and voicemails in a professional and timely manner</li></ul>
<ul><li>Monitor and manage inbound and outbound faxes</li></ul>
<ul><li>Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner</li></ul>
<ul><li>Identify and manage health plan insurance for residents</li></ul>
</div></li><li>Care Coordination Support
<div><ul><li>Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes</li></ul>
<ul><li>Work with the local Savoy team to collaborate with other community resources that aid in Savoy's goals of supporting patient care</li></ul>
<ul><li>Manage facilitated telehealth visits with Savoy's virtual provider via a tablet</li></ul>
<ul><li>Support the ongoing care with direct RCC-led resident visits</li></ul>
<ul><li>Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff</li></ul>
<ul><li>Drive engagement with eligible residents, POAs, and families through education on Savoy's offering to get consent forms signed</li></ul>
</div>
</li></ul>Qualifications:
<ul>
<li>High School Diploma / GED (or higher)</li>
<li>2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support</li>
<li>Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience</li>
<li>Experience in geriatric care or senior living community is highly desirable</li>
<li>Must possess a valid and current driver's license &amp; be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond</li>
<li>Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work</li>
<li>Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes</li>
<li>Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living</li>
<li>Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve</li> 
</ul>
Benefits:
<ul>
<li>100% employer paid, comprehensive health care including medical, dental, and vision for you and your family</li>
<li>Paid maternity and paternity for 14 weeks at employees' normal pay</li>
<li>Unlimited PTO, with management approval</li>
<li>Opportunities for professional development and continued learning</li>
<li>Optional 401K, FSA, and equity incentives available</li></ul> 


Hourly Rate: $20 - $25 


Mission 
We make healthcare work for seniors and their caregivers.

Vision 
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare&mdash;so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values 
Engage 
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect&mdash;always assuming positive intent. 
Empower 
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence. 
Simplify 
We cut through complexity to create clear, accessible, and compassionate care&mdash;imagining new ways to make healthcare work better for everyone.<div>
We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Applicant Data Disclosure

By submitting an application, you acknowledge that Red Cell Partners, LLC (&quot;Red Cell&quot;) uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, &quot;Hiring Platforms&quot;). Your application materials, including your r&eacute;sum&eacute;, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:
<ul>
<li>Managing and administering your application throughout the hiring process;</li>
</ul><ul><li>Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases;</li>
<li>Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories.</li>
</ul>
Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contact talent@redcellpartners.com.

Red Cell requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Red Cell's data retention policies.

For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice.</div></div>

Resident Care Coordinator – Senior Living

<div><div>Savoy Life is a distributed senior living platform focused on bridging the gap between senior living communities and healthcare. With a team of specialized clinicians, including nurses and geriatricians, Savoy Life offers a tech-enabled solution that empowers senior living operators to do their jobs more effectively and efficiently so they can move residents into their communities faster and keep them healthier for longer.</div>
Location: Travel within Lewiston / Moscow, ID &amp; Pullman, WA

Work Schedule: Full-time

Note this role is mostly in various senior living settings and may include varying levels of drive time during the day to these senior homes and communities. Job is 8am-5pm plus drive time prior to 8am to the first senior and drive time after 5pm from the last senior's home.

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes &ndash; without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support to seniors in and around Lewiston / Moscow, ID &amp; Pullman, WA. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as well as a Savoy provider to provide healthcare to seniors in various settings including senior living (assisted living, independent living, memory care units) as well as individual homes with potential for other settings as well (such as adult family homes).

Key Responsibilities:
<ul>
<li>Care Delivery Back Office Support
<div><ul><li>Schedule various patient visits in the EHR to optimize the RN and APP's time while coordinating with patient and caregiver needs</li></ul>
<ul><li>Answer inbound calls, text messages, and voicemails in a professional and timely manner</li></ul>
<ul><li>Monitor and manage inbound and outbound faxes</li></ul>
<ul><li>Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner</li></ul>
<ul><li>Identify and manage health plan insurance for residents</li></ul>
</div></li><li>Care Coordination Support
<div><ul><li>Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes</li></ul>
<ul><li>Work with the local Savoy team to collaborate with other community resources that aid in Savoy's goals of supporting patient care</li></ul>
<ul><li>Manage facilitated telehealth visits with Savoy's virtual provider via a tablet</li></ul>
<ul><li>Support the ongoing care with direct RCC-led resident visits</li></ul>
<ul><li>Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff</li></ul>
<ul><li>Drive engagement with eligible residents, POAs, and families through education on Savoy's offering to get consent forms signed</li></ul>
</div>
</li></ul>Qualifications:
<ul>
<li>High School Diploma / GED (or higher)</li>
<li>2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support</li>
<li>Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience</li>
<li>Experience in geriatric care or senior living community is highly desirable</li>
<li>Must possess a valid and current driver's license &amp; be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond</li>
<li>Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work</li>
<li>Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes</li>
<li>Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living</li>
<li>Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve</li> 
</ul>
Benefits:
<ul>
<li>100% employer paid, comprehensive health care including medical, dental, and vision for you and your family</li>
<li>Paid maternity and paternity for 14 weeks at employees' normal pay</li>
<li>Unlimited PTO, with management approval</li>
<li>Opportunities for professional development and continued learning</li>
<li>Optional 401K, FSA, and equity incentives available</li></ul> 


Hourly Rate: $20 - $25 


Mission 
We make healthcare work for seniors and their caregivers.

Vision 
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare&mdash;so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values 
Engage 
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect&mdash;always assuming positive intent. 
Empower 
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence. 
Simplify 
We cut through complexity to create clear, accessible, and compassionate care&mdash;imagining new ways to make healthcare work better for everyone.<div>
We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Applicant Data Disclosure

By submitting an application, you acknowledge that Red Cell Partners, LLC (&quot;Red Cell&quot;) uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, &quot;Hiring Platforms&quot;). Your application materials, including your r&eacute;sum&eacute;, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:
<ul>
<li>Managing and administering your application throughout the hiring process;</li>
</ul><ul><li>Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases;</li>
<li>Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories.</li>
</ul>
Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contact talent@redcellpartners.com.

Red Cell requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Red Cell's data retention policies.

For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice.</div></div>

<div><div>Savoy Life is a distributed senior living platform focused on bridging the gap between senior living communities and healthcare. With a team of specialized clinicians, including nurses and geriatricians, Savoy Life offers a tech-enabled solution that empowers senior living operators to do their jobs more effectively and efficiently so they can move residents into their communities faster and keep them healthier for longer.</div>
Location: Spokane Valley, WA, through Coeur D'Alene, ID

Work Schedule: Full-time

Note this role is mostly in various senior living settings and may include varying levels of drive time during the day to these senior homes and communities. Job is 8am-5pm plus drive time prior to 8am to the first senior and drive time after 5pm from the last senior's home.

About Savoy Life:

Savoy Life is a technology-enabled healthcare services startup focused on making healthcare work for seniors and their caregivers. We exist because the senior population is exploding, medical spend is already out of control, and poorly coordinated care is wasting tens of billions of dollars every year. At the same time, the two resources we need most to address this problem - caregivers and primary care providers - are stretched thinner than ever.

Savoy aims to make aging better by restoring agency to seniors and integrating caregiving into the heart of healthcare to allow seniors to spend more quality days at home - and fewer days in the hospital. Today, this includes going into individual homes as well as partnering with senior living communities to coordinate and manage clinical gaps for these seniors, their caregivers, and the care ecosystem. Savoy deploys a team of clinical experts both in-person and virtually paired with proprietary technology to drive clinical outcomes &ndash; without disrupting the current care.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support to seniors in and around Spokane Valley, WA, through Coeur D'Alene, ID. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as well as a Savoy provider to provide healthcare to seniors in various settings including senior living (assisted living, independent living, memory care units) as well as individual homes with potential for other settings as well (such as adult family homes).

Key Responsibilities:
<ul>
<li>Care Delivery Back Office Support
<div><ul><li>Schedule various patient visits in the EHR to optimize the RN and APP's time while coordinating with patient and caregiver needs</li></ul>
<ul><li>Answer inbound calls, text messages, and voicemails in a professional and timely manner</li></ul>
<ul><li>Monitor and manage inbound and outbound faxes</li></ul>
<ul><li>Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner</li></ul>
<ul><li>Identify and manage health plan insurance for residents</li></ul>
</div></li><li>Care Coordination Support
<div><ul><li>Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes</li></ul>
<ul><li>Work with the local Savoy team to collaborate with other community resources that aid in Savoy's goals of supporting patient care</li></ul>
<ul><li>Manage facilitated telehealth visits with Savoy's virtual provider via a tablet</li></ul>
<ul><li>Support the ongoing care with direct RCC-led resident visits</li></ul>
<ul><li>Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff</li></ul>
<ul><li>Drive engagement with eligible residents, POAs, and families through education on Savoy's offering to get consent forms signed</li></ul>
</div>
</li></ul>Qualifications:
<ul>
<li>High School Diploma / GED (or higher)</li>
<li>2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support</li>
<li>Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience</li>
<li>Experience in geriatric care or senior living community is highly desirable</li>
<li>Must possess a valid and current driver's license &amp; be comfortable driving around to different senior home settings including senior living communities as well as individual homes and beyond</li>
<li>Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work</li>
<li>Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes</li>
<li>Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living</li>
<li>Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve</li> 
</ul>
Benefits:
<ul>
<li>100% employer paid, comprehensive health care including medical, dental, and vision for you and your family</li>
<li>Paid maternity and paternity for 14 weeks at employees' normal pay</li>
<li>Unlimited PTO, with management approval</li>
<li>Opportunities for professional development and continued learning</li>
</ul>
Optional 401K, FSA, and equity incentives available

Hourly Rate: $26-$31/hour 


Mission 
We make healthcare work for seniors and their caregivers.

Vision 
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare&mdash;so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values 
Engage 
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect&mdash;always assuming positive intent. 
Empower 
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence. 
Simplify 
We cut through complexity to create clear, accessible, and compassionate care&mdash;imagining new ways to make healthcare work better for everyone.<div> 
We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Applicant Data Disclosure

By submitting an application, you acknowledge that Red Cell Partners, LLC (&quot;Red Cell&quot;) uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, &quot;Hiring Platforms&quot;). Your application materials, including your r&eacute;sum&eacute;, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:
<ul>
<li>Managing and administering your application throughout the hiring process;</li>
</ul><ul><li>Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases;</li>
<li>Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories.</li>
</ul>
Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contact talent@redcellpartners.com.

Red Cell requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Red Cell's data retention policies.

For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice.</div></div>

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