resident leasing consultant

RR Living

<div>Our mantra is simple - love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.
The Leasing Consultant assists current and future residents in all leasing related tasks and acts as the face of the Community. They maintain an upbeat attitude and are responsible for creating and maintaining a welcoming living space for all residents.
<div>Responsibilities:</div><ul><li>
Maintain occupancy above 95% striving toward 100% with a sales-oriented mindset</li><li>
Assists future residents with finding a perfect apartment to call home</li><li>
Provide a positive and genuine experience to all current and future residents</li><li>
Using strategic consultative selling skills to achieve 100% Community Occupancy</li><li>
Use high level communication skills when dealing with current and future resident</li><li>
Prioritizes tour path and ensures curb appeal is up to par on property &ndash; Communicate any feedback to Maintenance team and Community Manager</li><li>
Ensures leases are complete and correct</li><li>
Expert in using marketing techniques and social media to promote community and its events</li><li>
Strong ability to mediate and assess current and future resident feedback</li><li>
Assists with resident retention activities</li><li>
Scheduling and following up with progress of maintenance work orders and future move ins</li><li>
Ability to travel or float to cover local sites within central Arkansas locations located in close proximity (Up to 10% travel or less with mileage reimbursement provided)</li></ul><ul><li>
A minimum of 1-2 years on-site as a Leasing Consultant preferred
</li><li>Ability to work weekends and evenings as needed</li><li>
RealPage experience is preferred
</li><li>Competence in Microsoft Suite and Property Management Software strongly preferred.</li><li>
Participate in training to comply with new or existing Fair Housing laws.</li><li>
Present self in a neat, clean, and professional manner at all times</li><li>
Comply with expectations as demonstrated in the Employee Handbook.</li></ul></div>

Leasing Consultant - Floating

Weidner Apartment Homes

<div>Vim &amp; Vigor
Position Summary:
As a Leasing Consultant, you are a dynamic professional who easily relates and communicates with prospective and current residents of your community. With a warm and energetic personality, you will consistently find joy in creating lasting and positive impressions. This role is responsible for coordinating the communities marketing, leasing and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable and attentive to provide excellent customer service skills when interacting with residents, associates and vendors.
Primary Responsibilities:<ul><li>
Walk marketing tour path, open target viewing apartments, ensure clean and rent ready apartments, model homes and community amenities</li><li>
Respond to resident and prospective resident calls and emails promptly in the morning</li><li>
Answer incoming calls, convert phone calls into walk in traffic, set viewing appointments</li><li>
Tour prospective residents with energy and enthusiasm the Weidner way</li><li>
Ensure successful leasing by facilitating the application process at the end of the tour</li><li>
Review and process all applications immediately upon receipt</li><li>
Timely and respectful communication with applicants upon receiving results</li><li>
Follow Weidner Move In Experience with all approved applicants</li><li>
Maintain and follow up on traffic in queue</li><li>
Shop competitive properties at least monthly; Adhere to daily marketing and leasing strategies</li><li>
Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner&rsquo;s quality standards</li><li>
Assist with lease renewals in a timely manner and promote resident retention</li></ul>
Qualifications:<ul><li>
Prior customer service experienced required</li><li>
Complete tasks in a safe and efficient manner</li><li>
Ability to work in a fast-paced environment with strong motivation to learn &amp; contribute on a daily basis</li><li>
Able to give professional directions clearly in person, over the phone, email, and text</li><li>
Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)</li><li>
Yardi and Paycom experience preferred; Willing and able to learn new software programs</li><li>
Follow Weidner&rsquo;s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws</li><li>
Prompt, regular attendance; wear company dress code / uniform &amp; maintain professional appearance at all times</li><li>
Work effectively and cooperatively in a team environment and/or independently</li><li>
Ability to work outside of normal scheduled hours as needed</li><li>
Willing and able to be assigned to other Weidner properties as needed</li><li>
Working knowledge of English; detail oriented, well organized</li><li>
Must agree to a criminal background check and sign an agreement for voluntary drug testing</li><li>
Must have access to personal vehicle and/or reliable transportation, at all times</li><li>
Driver&rsquo;s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work</li></ul></div>

Leasing Consultant

Mill Creek Residential

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek. The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency. Reports to: Senior Community/Community Manager has primary authority and works with the Leasing Consultant to determine the exact "day-to-day" duties. Decisions will take into account the Leasing Consultants skills, experience, career goals, and how the individual best fits the working requirements of the community. Essential Functions/Responsibilities Sales and Marketing <ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and homes along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, home models, and “market ready” homes are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking home, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Customer Service <ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Operational Standards <ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Education and/or Experience <ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family, single family rentals, built to rent, or related property management experience, retails sales or hospitality experience</li></ul>Skills/Specialized Knowledge <ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul>About the Benefits of joining the Mill Creek Team Competitive compensation Comprehensive medical, dental and vision Employer sponsored short and long term disability, Life and ADD insurance 401k with employer matching Paid time off benefits: Vacation, Sick, Holidays Mill Creek is an Equal Opportunity Employer Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!

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Trinity Property Consultants

<div><h3 class="jobSectionHeader">About Trinity Property Consultants</h3>
At Trinity Property Consultants, your expertise fuels our mission. Guided by our values of innovation, teamwork, excellence, and empowerment, we&rsquo;ve been a leader in the multifamily industry for over 25 years and proudly manage properties for a nationally ranked NMHC&rsquo;s Apartment Owner. We are building more than great places to live &ndash; we&rsquo;re creating vibrant communities and meaningful careers.<h3 class="jobSectionHeader">
The Opportunity</h3>
As a Leasing Consultant, you will be the face of the property, providing exceptional customer service while driving leasing goals and creating a seamless experience for prospective and current residents. You&rsquo;ll have the opportunity to grow your career in multifamily property management while helping shape a welcoming, thriving community.
Compensation: $14 to $15 per hour, based on your experience, with opportunities for commissions.
Schedule: Approximately 20-25 hours per week.<h3 class="jobSectionHeader">
What You&rsquo;ll Own</h3>
Leasing &amp; Sales<ul><li>
Show, lease, and welcome prospective residents to the property.</li><li>
Assist in completing market surveys and execute marketing strategies to maintain strong occupancy.</li><li>
Process rental applications accurately and efficiently.</li><li>
Guide residents through move-in, ensuring a smooth experience.</li></ul>
 Resident Experience &amp; Service<ul><li>
Provide superior customer service, responding promptly and professionally to resident inquiries or concerns.</li><li>
Process maintenance requests and work with the team to ensure timely resolution.</li><li>
Maintain resident files with completeness and accuracy.</li></ul>
Operational &amp; Administrative Performance<ul><li>
Maintain daily updates of unit availability and community calendars.</li><li>
Perform regular inspections to ensure all units meet Trinity&rsquo;s move-in ready standards.</li><li>
Support property management with administrative duties, phone support, and other tasks as needed.</li><li>
Conduct move-out inspections and assist with property turnover procedures.</li><li>
Handle resident collections in accordance with Trinity&rsquo;s standards.</li></ul><h3 class="jobSectionHeader">
What You Bring</h3><ul><li>
Customer Focus: Passion for providing a high-quality, personalized experience for residents.</li><li>
Sales Drive: Consistently achieve leasing objectives while upholding the highest standards of professionalism.</li><li>
Organization &amp; Efficiency: Ability to manage multiple tasks, prioritize wisely, and maintain accurate records.</li><li>
Communication: Strong verbal and written communication skills to interact effectively with residents, prospects, and the team.</li><li>
Problem Solving: Able to handle high-stress situations and resolve conflicts constructively.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Experience: At least 1 year in a customer service or sales role; multifamily leasing experience preferred.</li><li>
Education: High school diploma or equivalent required; additional education or certifications are a plus (e.g. knowledge of Fair Housing laws and regulations).</li><li>
Tech Proficiency: Intermediate skills in MS Office (Word, Excel, Outlook). Experience with Yardi, Entrata, EliseAI, Celeri and social media is a bonus.</li></ul><h3 class="jobSectionHeader">
Requirements</h3>
Availability &amp; Travel
This position will require availability for nights, weekends, and holidays as needed. Active participation in team functions and regional or company activities is expected.
Physical Demands
This position necessitates regular periods of sitting, standing, walking, as well as use of hands and arms. Occasional climbing may be required. Extended use of computers or telephones is also necessary. The role may require lifting up to 25 pounds independently, and occasionally up to 50 pounds with assistance. The ability to respond promptly to both visual and auditory alarms is essential. Candidates must be able to work both indoors and outdoors under various weather conditions, including rain, snow, heat, hail, wind, and sleet.<h3 class="jobSectionHeader">
Our Commitment to Belonging</h3>
Trinity Property Consultants is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability or other protected classes.<h3 class="jobSectionHeader">
Ready to Join Us?</h3>
Explore what it&rsquo;s like to grow your career with a company that values people as much as performance. Learn more and apply today!
Note: This job description includes the core Leasing Consultant responsibilities of Trinity Property Consultants. These duties are subject to change based on company discretion.
Trinity Property Consultants is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Trinity Property Consultants prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.</div>

Part-Time Leasing Consultant - ReNew Ann Arbor

Search 6125+ Resident leasing consultant jobs near you this March. New roles added regularly across leading industries. Apply today.