resident program specialist

Action Property Management

<div><div><b>Who We Are</b></div><div>
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner&rsquo;s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.</div><div></div><div><br>
Action seeks a service driven <b>Overnight Resident Relations Specialist</b> to join our on-site team at our luxury high rise community,<b> Lumina</b>, located in <b>San Francisco.</b> This role is all about elevating the resident experience by delivering warm, attentive, and personalized service with exceptional follow through.</div>
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<div>As the first point of contact, you&rsquo;ll support daily front-of-house operations, assist residents and guests, resolve inquiries with professionalism, and help cultivate a welcoming, community-focused environment. This is an excellent opportunity for individuals who thrive in a hospitality-centric setting and take pride in creating memorable interactions.</div><br>
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<div><b>Schedule: </b>10:30 PM- 7:00 AM; Sunday- Thursday</div>
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<div><b>Compensation:</b> $22.00-$24.00 Per Hour</div>
<h3 class="jobSectionHeader"><b>Job Responsibilities:</b></h3><ul><li>
Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction</li><li>
Maintain the appearance of the front desk area, lobby, and main elevators</li><li>
Monitor lobby activity and maintain access control</li><li>
Provide concierge services</li><li>
Complete Daily Activity Report</li><li>
Answer and direct incoming phone calls. Receive and distribute resident parcels</li><li>
Address resident and guest concerns and questions</li><li>
Demonstrate strong understanding of the association's governing documents</li></ul><h3 class="jobSectionHeader"><b>
Qualifications / Requirements:</b></h3><ul><li>
Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening</li><li>
Minimum of a High School Diploma or equivalent.
</li><li>At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred</li><li>
Hospitality Management college students or recent graduates are highly desired</li><li>
Polished and professional appearance and demeanor</li><li>
Upbeat and positive team player attitude</li><li>
Strong judgment and solutions-oriented</li><li>
Proactive customer service approach</li></ul><h3 class="jobSectionHeader"><b>
Why Join Action?</b></h3><ul><li>
Action Property Management is committed to attracting and retaining the best talent in the industry.
</li><li>Proudly certified as a <b>Great Place to Work&reg; </b>in 2025</li><li>
Rated 4.0 stars on Glassdoor - Check out our reviews here</li></ul><div></div><div><b><br>
Team Member Perks:</b></div><ul><li>
Comprehensive health benefits and paid time off package for qualifying employees</li><li>
Exclusive employee discounts through ADP Marketplace
</li><li>On-going hospitality and property management training</li><li>
Opportunities for career growth and advancement</li><li>
Values driven company culture promoting team work and excellence</li></ul><div><i>
#LI-ML1</i></div><div></div><div><b><br>
Why You'll Love Working at Action</b></div><div>
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.</div><div></div><div><i><br>
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</i></div><br>
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<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Overnight Resident Relations Specialist - Lumina

Work Unlimited

<div><p><b>At Work Unlimited, we're in search of more than just an employee&mdash;we're seeking a dedicated and empathetic leader who is ready to make a profound difference in the lives of those we serve!</b></p><p></p><p><br>
In this pivotal role, you will serve as more than just a direct support professional; you'll be a mentor, advocate, and ally for our residents. Your compassion and dynamism will shape the daily experiences of those you serve, fostering an environment where everyone feels valued and supported. Beyond meeting basic needs, we are committed to nurturing the personal growth and development of our residents. You will play a central role in creating opportunities for skill-building, social engagement, and community integration. Through your guidance and encouragement, the people you serve will gain confidence, independence, and a sense of belonging.</p><p></p><p><br>
As a leader of our residential team, you will set the tone for excellence in care. Your ability to inspire and motivate others will be instrumental in fostering a cohesive and collaborative work environment. By offering guidance, mentorship, and constructive feedback, you will empower our employees to deliver the highest standard of service.</p><p></p><p><br>
If you're ready to embark on a rewarding journey of impact and fulfillment, we invite you to join our team at Work Unlimited!</p><p></p><p><b><br>
GENERAL DESCRIPTION</b></p>
<p>
In collaboration with the Program Manager, the Residential Program Specialist III (Lead Staff) is responsible for the operational and on-call support of 24-hour residential homes. The RPS III is scheduled for 30-32 hours direct care per week, 8-10 hours per week in the office, and 36 hours on-call. In addition to providing essential support to the people we support and the operation, the RPS III position is designed to be a mentorship for employees interested in promotion. Premium Pay hours on the weekends paid at<br>
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<b><i>up to</i></b><b> $30/hr!</b></p><p><b><br>
</b></p><p><b>MINIMUM QUALIFICATIONS</b> The requirements listed below are representative of the knowledge, skill, and/or ability required.</p>
<p><b>
Education </b><b><i>and/or</i></b> <b>Experience</b></p>
<ul><li>High School Diploma <i>or </i>General Education Degree (GED);</li></ul>
<ul><li>At least 3 months of direct support or supervisory experience</li></ul>
<ul><li>Basic computer literacy</li></ul>
<ul><li>Ability to operate a computer keyboard, i.e. type without looking at the keyboard</li></ul><br>
<p></p>
<p><b>
Certificates, Licenses, Registrations</b></p>
<ul><li>Must be able to pass DHS background check</li></ul>
<ul><li>Must be a licensed driver, and eligible per insurance driver standards (Over 21 years of age, 5 years driving experience, and no more than 3 infractions in the last 3 years)</li></ul><p></p><p><b><br>
ESSENTIAL DUTIES and RESPONSIBILITIES</b> This job description is not intended to be all-inclusive.</p><p></p><p><b><br>
Leadership:</b></p>
<ul><li>Demonstrate and model a calm, non-reactive demeanor in crisis situations</li></ul>
<ul><li>Demonstrate and model the process of independent decision making</li></ul>
<ul><li>Model expected workplace conduct and job task proficiency</li></ul>
<ul><li>Demonstrate, model, and participate in providing independence and integration for the people we support</li></ul>
<ul><li>Train and mentor new employees in conjunction with management and Associate Director of Training</li></ul><p></p><p><b><br>
Household Operation:</b></p>
<ul><li>Plan weekly menu and grocery list, checking supplies on hand prior to submission.</li></ul>
<ul><li>Maintain contemporary knowledge of medication stores; reorder medications and/or treatments from pharmacy and/or arrange purchase of PRN stock.</li></ul>
<ul><li>Review all financial log documentation/receipts weekly. If assigned, manage the entire- process, including budgeting, banking, banking, receipt and bank reconciliation, and cash ledger(s).</li></ul>
<ul><li>Prepare consult visit forms on Therap; schedule routine medical, dental, eye, mental health, and specialist visits.</li></ul><p></p><p><b><br>
Quality Assurance:</b></p>
<ul><li>Evaluate all appointment/consultation reports. Update or facilitate update to include all necessary documentation and follow up.</li></ul>
<ul><li>Send a monthly total of away-from-home days to the Director of Residential Programs.</li></ul>
<ul><li>Post staff meeting minutes after the conclusion of each meeting.</li></ul>
<ul><li>Conduct monthly safety walk through reviews; submit online. Follow up with maintenance requests when indicated. Report urgent concerns directly to management and/or the Director of Residential Programs.</li></ul><p></p><p><b><br>
On-Call:</b></p>
<ul><li>Respond to calls within 15 minutes and remain within 30 minutes of worksite while on-call</li></ul>
<ul><li>Arrange coverage, or cover open shifts during assigned hours; must be available to work for the duration of assigned hours</li></ul>
<ul><li>Submit a list of schedule changes to management at the conclusion of on-call rotation</li></ul><p></p><p><b><br>
SUPERVISORY RESPONSIBILITIES</b></p>
<ul><li>None. This RPS III is responsible for leadership, training, and role modeling.</li></ul><p></p><p><b><br>
PHYSICAL DEMANDS</b></p>
<ul><li>Ability to maintain OIS certification</li></ul>
<ul><li>Ability to maintain First Aid/CPR</li></ul>
<ul><li>Occasionally lift up to 50 pounds</li></ul>
<ul><li>Manual dexterity for operating office equipment</li></ul>
<ul><li>Ability to apply, and maintain physical restraints for extended periods of time</li></ul><p></p><p><b><br>
WORK ENVIRONMENT</b></p>
<ul><li>Primarily indoor work environment, can be quite loud, with frequent interruptions</li></ul>
<ul><li>Shift coverage and/or behavioral support required on evenings, weekend, and overnight. Mandatory overtime assignments may be required, at <i>any </i>Work Unlimited home, if directed.</li></ul>
<ul><li>Occasional or frequent exposure to verbal and physical attacks</li></ul>
<ul><li>Occasional to frequent exposure to outdoor weather conditions, dependent upon season and activity preferences of people served</li></ul>
<ul><li>Occasional or frequent exposure to bodily fluids</li></ul><p></p><p><br>
Benefits:</p><br>
<p></p><ul>
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Dental insurance</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Referral program</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
<li>And more!</li></ul></div>

Residential Program Specialist III - Lead Staff

dubizzle

<div>
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 <p>
  Bayut &amp; dubizzle have built a remarkable reputation across the region as leading property and classifieds platforms, connecting millions of users to the right real estate and services. As part of Dubizzle Group, we operate within a network of brands committed to delivering the best digital experience in the market.
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  As a Premium Residency Specialist in Investor &amp; Visa Operations, you will play a key role in guiding investors and high-profile clients through the Premium Residency (الإقامة المميزة) and Investor Visa processes in the Kingdom of Saudi Arabia. Your expertise in immigration services and residency programs will ensure a smooth and professional experience for clients pursuing investment and long-term residency opportunities.
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   In this role, you will:
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   Advise clients on requirements and procedures for obtaining Premium Residency in Saudi Arabia.
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   Assess eligibility of potential investors based on regulations and residency criteria.
  </li>
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   Coordinate with government entities such as MISA, MOFA, Qiwa, Muqeem, SBC, Riyadh Chamber and other relevant authorities to facilitate residency and visa applications.
  </li>
  <li>
   Communicate with embassies, consulates, and overseas visa agents to ensure smooth document flow and faster processing.
  </li>
  <li>
   Provide exceptional client support, addressing inquiries and ensuring a high-quality experience throughout the residency process.
  </li>
  <li>
   Prepare and maintain accurate documentation, trackers, and reports related to visa and residency operations.
  </li>
  <li>
   Stay updated on changes in Saudi immigration laws, residency programs, and related regulations
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   <br/>
  </li>
 </ul>
 <strong>
  Requirements
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  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Law, Immigration, or a related field.
  </li>
  <li>
   Minimum of 3 years of experience in immigration services / visa processing / government relations in Saudi Arabia.
  </li>
  <li>
   Proven hands-on experience with Premium Residency (الإقامة المميزة) &mdash; mandatory.
  </li>
  <li>
   Strong knowledge of Saudi visa platforms and government systems (Qiwa, Muqeem, Absher, MISA, MOFA, Riyadh Chamber, SBC).
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   Experience working with embassies, consulates, and overseas visa agencies.
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   Fluent in English (Arabic is a plus but not required).
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   Strong client-service mindset, discretion, accuracy, and attention to detail.
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   Ability to handle sensitive information and urgent requests with professionalism
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  </li>
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  Benefits
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   High-performing and fast-paced work environment
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  <li>
   Comprehensive Health Insurance
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   Rewards and recognition
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   Learning &amp; Development
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 </ul>
 <p>
  #BayutKSA
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  Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </p>
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Premium Residency Specialist

Cantex Continuing Care Network

<div><p><b>Job Summary:</b></p><p>
</p><p>The overall purpose of the <b>Lifestyle Assistant</b> position is to provide opportunities for patients/residents to engage in meaningful social and diversified special interest programs based upon needs, interests, capabilities, and previous lifestyles. This position must coordinate, develop, and maintain quality programs that provide mental and physical stimulation to the patients/residents utilizing staff expertise and family and/or community resources.</p><p><b>
Qualifications:</b></p><p>
</p><ul><li>A current and valid certificate as a qualified therapeutic recreation specialist or a licensed activities professional in the state of Texas.</li><li>
Two years of experience in a social or recreational program within the last five years, one of which was full-time in a patient/resident activities program in a healthcare setting.</li><li>
Ability to read, write, and speak the English language.</li></ul><p>
</p><p><b>Essential Functions:</b></p><p>
</p><ul><li>Assesses each patient/resident for interests, talents, and previous patterns of time use, and develops activity approaches based on that assessment.</li><li>
Establishes and maintains necessary records regarding activities' attendance and activity care plan approaches.</li><li>
Develops activity goals and objectives for each patient/resident and integrates the activity approaches within the Patient/Resident Care Plan.</li><li>
Identifies facility and community resources that can contribute to the recreation program. Plans and schedules activities and develops a monthly calendar of activities.</li><li>
Secures entertainment, program leaders, volunteers, materials, equipment, and transportation well in advance of scheduled dates.</li><li>
Assures all patients/residents are involved in activities: group, individual (bedside) and/or independent on a weekly basis.</li><li>
Ensures 6 activities are held daily and at least 2 evening activities are held per week.</li><li>
Recruits and trains a volunteer activities staff and maintains volunteer programs that utilize community involvement.</li><li>
Evaluates effectiveness of programs in terms of patient/resident outcomes.</li><li>
Develops and maintains a budget for activities programs.</li><li>
Coordinate Facility newsletter or other promotions of activities programs through local media.</li><li>
Serves on various committees as requested by Administrator.</li><li>
Ability to function as a Team Leader/Role Model.</li><li>
Has reviewed Cantex Continuing Care Networks Clinical Policies and Procedures for Abuse Prevention and knows the employee's responsibility to enforce it.</li><li>
Completes an initial recreational assessment and Section F of the MDS within 5 days of admission and/or change of condition.</li><li>
Coordinates with the NSD regarding the patients/residents Meal of the Month and other food-related programs.</li><li>
Participates in Discharge Planning and recapitulation of patients/residents stay.</li><li>
Complies with protocols outlined in the PCMS #10, Activities.</li><li>
Attends weekly/monthly in-services, understands, and complies with patient/resident Care Management Systems.</li><li>
Responsible for assuring patient/resident safety as appropriate.</li><li>
Performs other tasks as may be assigned.</li></ul><p>
#LP</p><p><b><i>
We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.</i></b></p></div>

Activities Assistant - Memory Care - Park Valley

Harbor Group Management

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
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Leasing Specialist
<br><br>
<b>Job Title:</b> Leasing Specialist
<br><br>
<b>Division:</b> Multifamily
<br><br>
<b>Status:</b> Non-Exempt
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<b>JOB SUMMARY:</b> The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
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<b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b> include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
<br><br>
<ul>
<li>Greet prospective residents, conduct property tours, and showcase available apartments and amenities.</li>
<li>Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.</li>
<li>Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.</li>
<li>Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.</li>
<li>Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.</li>
<li>Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.</li>
<li>Coordinate resident referral programs, employer outreach, and participate in local networking efforts.</li>
<li>Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.</li>
<li>Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.</li>
<li>Conduct follow-up communication with prospects and new residents to ensure satisfaction.</li>
<li>Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.</li>
<li>Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).</li>
<li>Keep guest cards updated and perform follow-ups on all leads.</li>
<li>Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.</li>
<li>Ensure leasing office and tour path are presentable and meet show standards at all times.</li>
</ul>
<b>QUALIFICATIONS:</b> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
<br><ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.</li>
<li>Proficient with Microsoft Office and Property Management software experience is a must.</li>
<li>Experience utilizing social media (Facebook, Instagram, etc.) is preferred.</li>
<li>Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.</li>
<li>Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.</li>
<li>Must be customer-service oriented with the ability to interact professionally with residents and vendors.</li>
<li>Flexibility to work weekends if required by the property.</li>
<li>Valid driver’s license required (for operating golf carts if applicable).</li>
</ul>
<b>WHAT WE OFFER:</b><br>
<ul>
<li>Competitive Salaries & Bonuses</li>
<li>Medical, Dental & Vision Plans</li>
<li>401(k) Plan with Employer Matching Contributions (including part-time employees)</li>
<li>Paid Time Off (PTO) & 10+ Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Paid Birthday Off (Multifamily)</li>
<li>Flexible Spending Accounts</li>
<li>Company-Paid Long-Term Disability</li>
<li>Company-Paid Life Insurance</li>
<li>Short-Term Disability</li>
<li>Health Savings Account with Employer Contributions</li>
<li>Pre-Tax Commuter Benefit (Corporate)</li>
<li>Wellness Perks (including part-time employees)</li>
<li>FinFit Financial Wellness Program</li>
<li>Legal Resources</li>
<li>Employee Apartment Discount (including part-time employees)</li>
<li>Employee Referral Program (including part-time employees)</li>
<li>Employee Assistance Program (including part-time employees)</li>
<li>Tuition Reimbursement</li>
<li>Insta Pay Eligible</li>
<li>Volunteer & Community Service Opportunities</li>
<li>Employee Recognition & Awards</li>
</ul>
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
<br><br>
Veteran Friendly
<br>This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
<br>Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Leasing Specialist

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Premium Residency Specialist

Activities Assistant - Memory Care - Park Valley

Leasing Specialist