resident relations coordinator

SATEL | ساتل

<div>
 
 Satel is looking for a sharp, reliable, and people-focused Resident Relations Specialist (RR) to join our Operations team.
 
 
 This role is not about responding to messages&mdash;it&rsquo;s about owning the resident experience end-to-end. If you understand what real service means, can think clearly under pressure, and know how to earn residents&rsquo; trust (especially expats), this role is for you.
 
 
 The Resident Relations Specialist sits at the heart of the resident journey in SATEL: from the first inquiry, to move-in, daily living support, and all the way through move-out.
 
 
 
 Key Responsibilities
 
 
 
 
 Resident Experience &amp; Communication
 
 
 <ol>
 <li>
 Manage all resident communication professionally.
 </li>
 <li>
 Handle inquiries, complaints, and daily requests with accuracy, empathy, and urgency.
 </li>
 <li>
 Build long-term trust with residents through consistent follow-up and clear communication.
 </li>
 <li>
 Act as the primary point of contact for resident-related matters.
 </li>
 </ol>
 
 
 Operations &amp; Coordination
 
 
 <ol>
 <li>
 Coordinate directly with maintenance, cleaning, leasing, and compounds teams to ensure fast and effective issue resolution.
 </li>
 <li>
 Schedule, track, and follow up on work orders until full closure.
 </li>
 <li>
 Conduct site visits to compounds and residential properties when required.
 </li>
 <li>
 Ensure residents&rsquo; issues are resolved within agreed timelines and quality standards.
 </li>
 </ol>
 
 
 Reporting &amp; Documentation
 
 
 <ol>
 <li>
 Prepare daily and weekly reports covering requests, cases, property readiness, and resident satisfaction.
 </li>
 <li>
 Document all communications, updates, and actions accurately in internal systems.
 </li>
 <li>
 Monitor property conditions and proactively escalate risks or recurring issues.
 </li>
 </ol>
 
 
 Leasing &amp; Onboarding Support
 
 
 <ol>
 <li>
 Support the leasing team during pre-move-in and post-move-out stages.
 </li>
 <li>
 Guide residents through onboarding, unit handover, and contract awareness.
 </li>
 <li>
 Ensure smooth coordination between residents and internal teams during transitions.
 </li>
 </ol>
 
 
 Who We&rsquo;re Looking For
 
 
 
 Someone who is:
 
 <ol>
 <li>
 
 Detail-driven
 
 &ndash; notices what others miss.
 </li>
 <li>
 
 Fast and organized
 
 &ndash; handles volume without losing quality.
 </li>
 <li>
 
 Emotionally intelligent
 
 &ndash; understands people, not just messages.
 </li>
 <li>
 
 Accountable
 
 &ndash; owns tasks end-to-end, not just replies.
 </li>
 <li>
 
 Proactive
 
 &ndash; doesn&rsquo;t wait for instructions, actively looks for solutions.
 </li>
 <li>
 Comfortable dealing with expat residents and diverse cultures.
 </li>
 </ol>
 
 
 Requirements
 
 
 <ol>
 <li>
 Strong English communication skills (spoken &amp; written) &ndash; mandatory.
 </li>
 <li>
 Experience in residential compounds, serviced apartments, hotels, or property management is a strong plus.
 </li>
 <li>
 Ability to work under pressure and manage multiple cases simultaneously.
 </li>
 <li>
 Strong follow-up skills and a professional communication style.
 </li>
 <li>
 Familiarity with maintenance workflows and resident-facing operations is preferred.
 </li>
 </ol>
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Experience using CRM or property management systems.
 </li>
 <li>
 Exposure to customer service for high-end or premium clients.
 </li>
 <li>
 Basic understanding of leasing, contracting, or facility management.
 </li>
 </ul>
 
 
 Why SATEL?
 
 
 
 You&rsquo;ll be joining a fast-growing operator managing premium residential communities in Riyadh.
 
 
 This is not a call-center role&mdash;it&rsquo;s a core operational position with real impact, visibility, and responsibility in shaping the resident experience.
 
</div>

Resident Relations Specialist

MetroPlains Management

<div>Join Our Team as an Assistant Community Manager!
Are you a motivated, detail-oriented professional with a passion for building strong communities? If you enjoy problem-solving, collaborating with people, and making a positive impact, this could be the perfect opportunity for you!
As an Assistant Community Manager, you will play a vital role in leasing, resident relations, and property operations&mdash;all with no weekends required! We believe in training and developing the right people, so if you are ready to grow in a supportive and dynamic environment, apply today!
Why You'll Love Working with Us:
We are not just offering a job&mdash;we are offering a future. Your total compensation package includes a competitive base salary, training and development programs, and opportunities for career growth.
Full-Time Perks:<ul><li>
Generous PTO to recharge.</li><li>
12 paid holidays to celebrate.</li><li>
401(K) with a company match to secure your future.</li><li>
Comprehensive medical, dental, vision, life &amp; disability insurance.</li><li>
Flexible spending and health savings accounts to keep you covered.</li><li>
Critical illness &amp; accident insurance for peace of mind.</li></ul>
What You'll Do:<ul><li>
Market &amp; Lease: Attract and secure residents while meeting and exceeding occupancy goals.</li><li>
Resident Relations: Provide high-quality customer service, address resident concerns, and foster a positive community environment.</li><li>
Financial &amp; Administrative Support: Assist with rent collection, invoice processing, financial tracking, and lease renewals.</li><li>
Fair Housing &amp; Compliance: Ensure adherence to Fair Housing laws, lease agreements, and company policies.</li><li>
Vendor &amp; Maintenance Coordination: Work with maintenance teams and vendors to schedule repairs and maintain curb appeal.</li><li>
Technology &amp; Systems: Utilize property management software, Microsoft Office, Yardi, and Rent Caf&eacute; to complete operational tasks efficiently.</li><li>
Problem-Solving &amp; Decision-Making: Resolve resident concerns, enforce policies, and support daily property operations with sound judgment.</li><li>
Stay Organized &amp; Adaptable: Prioritize tasks, meet deadlines, and take on additional responsibilities as needed.</li></ul>
What We're Looking For:<ul><li>
Customer Service &amp; Leasing Skills: Experience in sales, leasing, or property management is a plus!</li><li>
Communication: Strong verbal and written skills to connect with residents and team members.</li><li>
Organization: Detail-oriented with the ability to manage multiple responsibilities.</li><li>
Independence: A self-starter who can work autonomously while meeting goals.</li></ul>
Work Environment &amp; Physical Demands:<ul><li>
Office setting with standard office equipment.</li><li>
Occasional lifting (up to 25 lbs.), frequent sitting, standing, walking, and occasional stooping or kneeling.</li><li>
Requires face-to-face interaction, phone conversations, and computer use.</li><li>
May require occasional independent travel to other properties.</li></ul>
Join Us!
All job offers are contingent on a successful background check. MetroPlains Management, LLC is an Equal Opportunity Employer.</div>

Assistant Property Manager

Luxeria Studio Property Management Services

Job OverviewWe are seeking a dynamic, detail-oriented, and highly organized Owners Association Admin to support the effective management and compliance of the community. This role is responsible for ensuring adherence to regulatory requirements, maintaining accurate documentation, facilitating communication, and fostering a positive living environment.The successful candidate will play a key role in supporting the Owners Association, enhancing resident satisfaction, and ensuring smooth day-to-day administrative operations.Key Responsibilities1. Association CoordinationAct as the primary point of contact for Owners Association members and residents.Handle inquiries, concerns, and requests in a professional and timely manner.Coordinate and attend association meetings.Prepare agendas, meeting minutes, and official documentation.2. Resident Relations &amp; SupportProvide accurate information and assistance to residents.Build and maintain positive relationships to enhance community satisfaction.Support residents with community-related matters and procedures.3. Issue &amp; Complaint ResolutionInvestigate and resolve resident complaints and service requests.Coordinate with internal departments and service providers for effective resolution.Ensure timely follow-up and closure of issues.4. Communication &amp; OutreachFacilitate communication between the Owners Association, residents, management, and vendors.Prepare and circulate reports, emails, notices, and community updates.Maintain transparent and consistent communication channels.5. Community EngagementWork with internal teams to enhance community initiatives and resident experience.Support community events and engagement activities.6. Document &amp; Records ManagementMaintain accurate and updated records including:Community rules and regulationsLegal and compliance documentsOwner and resident recordsCorrespondence and official filesRecord resident interactions and issue resolutions.Ensure compliance with data protection and privacy regulations.7. Dispute ManagementAssist in resolving conflicts and disputes in coordination with the Customer Service team.Promote a harmonious and cooperative community environment.8. Compliance &amp; Emergency SupportSupport compliance with applicable laws, regulations, and internal policies.Assist during emergency situations by coordinating with relevant teams and authorities.Ensure residents receive timely safety-related information.QualificationsBachelor&rsquo;s degree in Business Administration, Management, Customer Service, or related field.Proven experience in community management or Owners Association administration.Strong knowledge of relevant laws, regulations, and industry best practices.Excellent written and verbal communication skills.Strong organizational and administrative abilities.Key Attributes &amp; CompetenciesCustomer-focused with strong commitment to resident satisfaction.Detail-oriented and highly organized.Empathetic, patient, and professional in handling residents&rsquo; concerns.Proactive and solution-oriented mindset.Strong problem-solving and decision-making skills.Ability to work collaboratively with diverse stakeholders.Capable of managing multiple tasks in a fast-paced environment.Job Type: Full-time

Owners Association Executive

Asset Living

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
LEASING CONSULTANT
The Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property. 
 
Essential Duties &amp; Responsibilities<ul><li>
Property Leasing and Administration</li><li>
Regular/daily onsite attendance is required</li><li>
Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.</li><li>
Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.</li><li>
Completes all leasing paperwork needed before move-in</li><li>
Assisting with lease audits, walking units, and turn process</li><li>
Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.</li><li>
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.</li><li>
Perform various administrative tasks as needed</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Contribute to the general upkeep and cleaning of office, common areas, and model</li><li>
Marketing &amp; Outreach</li><li>
Assist in implementing annual marketing plan outreach</li><li>
Review and assist in completing market survey/analysis continually to generate ideas and formulate plans</li><li>
Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.</li><li>
Customer &amp; Resident Relations</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness</li><li>
Projects a favorable image of the community to achieve property objectives and public recognition</li><li>
Ensure consistency in dealing with residents on all matters</li><li>
Enforce policies of the community that the immediate supervisor delegates</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, and repeat motions that may include wrists, hands, and/or fingers,
</li><li>The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like and remain in a stationary position, often standing or sitting for prolonged periods.</li><li>
The employee is occasionally required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust, or move objects up to 25 lbs. in all directions, lift or place objects up to 25 lbs., operate machinery and/or power tools, operate vehicles and/or golf carts, assess the accuracy, neatness and thoroughness of the work assigned, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals, traverse flat and non-flat terrain.</li></ul>
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $19 per hour to $19 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on other responsibilities without notice</div>

Leasing Consultant

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
LEASING CONSULTANT
The Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property. 
 
Essential Duties &amp; Responsibilities<ul><li>
Property Leasing and Administration</li><li>
Regular/daily onsite attendance is required</li><li>
Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.</li><li>
Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.</li><li>
Completes all leasing paperwork needed before move-in</li><li>
Assisting with lease audits, walking units, and turn process</li><li>
Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.</li><li>
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.</li><li>
Perform various administrative tasks as needed</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Contribute to the general upkeep and cleaning of office, common areas, and model</li><li>
Marketing &amp; Outreach</li><li>
Assist in implementing annual marketing plan outreach</li><li>
Review and assist in completing market survey/analysis continually to generate ideas and formulate plans</li><li>
Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.</li><li>
Customer &amp; Resident Relations</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness</li><li>
Projects a favorable image of the community to achieve property objectives and public recognition</li><li>
Ensure consistency in dealing with residents on all matters</li><li>
Enforce policies of the community that the immediate supervisor delegates</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, and repeat motions that may include wrists, hands, and/or fingers,
</li><li>The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like and remain in a stationary position, often standing or sitting for prolonged periods.</li><li>
The employee is occasionally required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust, or move objects up to 25 lbs. in all directions, lift or place objects up to 25 lbs., operate machinery and/or power tools, operate vehicles and/or golf carts, assess the accuracy, neatness and thoroughness of the work assigned, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals, traverse flat and non-flat terrain.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.
Salary Range: $14 per hour to $18 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on other responsibilities without notice.</div>

Part Time Leasing Consultant

Kisco Senior Living, LLC

<div>Job Description:
<div>
The Caregiver @ Woodbridge Terrace of Irvine meet community residents&rsquo; needs by helping with activities of daily living. Responsible for the delivery of quality care by encouraging independence and ensuring each resident&rsquo;s physical, social, cultural, and intellectual well-being.</div><div></div><div> 
This position is Friday ONLY, 6am-2pm, but opportunity to pick up other shifts as needed!</div><div></div><div> 
Pay range: $18-22/hr</div><div></div><div> 
What will I do every day?</div><ul><li>
Monitor residents&rsquo; well-being in a general way and report any changes in condition to the appropriate associate/department immediately</li><li>
Assist residents with simple requests as needed or find appropriate associate to assist</li><li>
Learn resident preferences for opportunities to provide exemplary customer service, exceed resident expectations and enhance resident satisfaction</li><li>
Supervise or assist with bathing, dressing, grooming, meals, ambulation and other activities of daily living</li><li>
Provide companionship and develop strong resident relations</li><li>
Respond to emergencies according to policies and procedures</li><li>
Help residents with assistive devices (walkers, wheelchairs, hearing aids, etc.)</li><li>
Encourage self-care of residents</li><li>
Document care provided to residents consistent with documentation standards</li><li>
Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia
</li><li>Care Coordinator to assure that resident individual service plans are current</li><li>
Review24 Hour Report and care check lists regularly</li><li>
Maintain resident confidentiality and privacy</li><li>
Practice standard precautions, infection control, and safe work practices</li><li>
Observe and monitor residents to provide or assist with documentation regarding resident status</li><li>
Cover the Customer Service desk in the Care Services lobby, if necessary</li><li>
Answer telephone according to company policy and standards</li><li>
Support, lead and participate in resident-centered wellness programs</li><li>
Resolve resident questions according to set policies and procedures</li><li>
Greet and direct family members, potential residents, prospects and other individuals to the appropriate staff contacts in the community</li><li>
Assist and participate in community special events and marketing events</li><li>
Assist residents in meeting their social needs through interaction with staff, family and other residents including encouraging and reminding residents of wellness programming</li><li>
Assist in the general upkeep of the community common areas</li><li>
Maintain upkeep of residents&rsquo; rooms (e.g., making bed, taking out trash, washing dishes)</li><li>
Assist with resident laundry as assigned</li><li>
Support open and honest communication with and between all associates</li><li>
Work as part of the team within your department and across the community</li><li>
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working</li><li>
Look for ways to reduce costs and create efficiencies on a daily basis</li><li>
Ensure regulatory compliance and report any issues or concerns immediately to supervisor</li><li>
Support continuous improvement</li><li>
Adhere to all regulations, laws and company standards, including the Associate Handbook</li><li>
Understand and support the community sales process</li><li>
Perform other related duties as required</li></ul><div></div><div> 
What will I need to be successful in this role?</div><ul><li>
Bring a smile to work every day</li><li>
Be a great team player</li><li>
High school education or GED equivalent preferred</li><li>
Nursing assistant course recommended</li></ul><div></div><div> 
Special Requirements/Certifications I may need?</div><ul><li>
First Aid certification and CPR, if required</li><li>
Must meet State training requirements and/or certifications</li><li>
Nursing Assistant Certification (CNA) is desirable</li><li>
Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications</li><li>
Ability to work a flexible schedule, including weekends and holidays as needed</li></ul><div></div><div> 
What&rsquo;s in it for me? (Great Question!)</div><ul><li>
Competitive pay</li><li>
A free meal per shift</li><li>
Healthcare Benefits including Vision &amp; Dental (Full-time only)</li><li>
Matching 401k (Full-time only)</li><li>
Paid Time Off</li><li>
Rewards and Bonus Opportunities</li><li>
Continuous Training and Growth Opportunities</li></ul><div></div><div> 
What do we do?</div><div></div><div> 
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.</div><div></div><div> 
 All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements</div><div></div><ul><li> 
Kisco Senior Living is an Equal Opportunity Employer</li></ul></div><div></div>

Caregiver (Friday Only)

Barker Management, Inc.

<div>Barker Management Inc. is a leader in the Property Management Services industry who has provided quality service to customers since 1972! We consider the employees of Barker to be one of our most valuable resources. Our continued success depends on service-oriented employees making a difference for Barker and our customers every day. The loyalty, commitment, and dedication of Barker people have provided the winning edge in the competitive market we serve. Our customers trust Barker and the services we provide.
Hours: 8:00 am to 5:00 pm, Monday through Friday.
Employment Includes: Free medical, dental and vision after your first 90 days. 80 hours of paid vacation, 12 paid holiday's and 80 hours of sick pay as well!
600 San Pedro I Property Size: 149 units
600 San Pedro II Property Size: 153 units
Total: 302 units
Type of Housing / Property: PSH / Other / Tax Credit
<div><div>Job Title: 
Leasing Coordinator</div><div> 
Reports to: 
Regional Manager/Property Manager</div><div> 
Supervises: 
None</div><div> 
FLSA Status: 
None-Exempt</div> 
</div>
<h2 class="jobSectionHeader">Job Summary</h2>
As an employee of Barker Management Incorporated (&ldquo;Company&rdquo;), the authorized property management agent for various developments, the Leasing Coordinator is responsible for all phases of site operations for his or her assigned development.
Although the Leasing Coordinator reports directly to his or her assigned Field Supervisor and takes specific direction from his or her Property Manager, the Leasing Coordinator must remain attentive and responsive to any and all reasonable requests made by the asset manager/owner/investor for the development.
The following is your job description, although other duties may be assigned. For details and additional information to these duties and responsibilities refer to the BARKER MANAGEMENT MANUAL.
The Leasing Coordinator is required to perform his or her assigned duties for the development during a forty (40) hour work-week. The hours and days are as followed:<ul><li>
Monday through Friday from 8am to 5pm with one (1) hour lunch</li></ul>
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are no limited too:<ul><li>
Handle, track, and follow-up on all referrals, walk-ins, and phone inquiries. Focus on basic leasing techniques including telephone inquiries, greeting, qualifying, demonstrating, over-coming objections, closing the sale and follow up.</li><li>
Effectively market and lease apartments in a professional and friendly manner. Tour apartments, model unit and community amenities with clients; discuss all features and benefits of the apartment community and each apartment home.</li><li>
Know and understand the lease agreement, related documents, community rules and regulations; and the affecting Landlord-Tenant code, laws and ordinances affecting the marketing and leasing of the property. Maintain constant awareness and compliance to the Fair Housing Laws.</li><li>
Know and understand property standards and polices for concessions, lease terms, corporate leases, unit down time, deposits, pet policy, phone presentations, touring guidelines, office paperwork, credit approvals, etc.</li><li>
Develop and maintain a complete resident lease file for each rental to include all items reference on the resident File Checklist.</li><li>
Communicate daily with Maintenance personal regarding apartment inspections for make ready status. Notify Maintenance of move-in/move- out dates.</li><li>
Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisement, etc.</li><li>
Makes recommendations to management regarding improvements for the overall operation and lease-up pf the community based on front line experience.</li><li>
Report any emergency situation such as fire, accident, staff injury, etc.,</li><li>
IMMEDIATELY to the manager or your supervisor.</li><li>
When the manager is not present walk grounds morning and evenings noting any problems that might need maintenance attention and report them to the manager upon her/his return. Remember appearance is important.</li><li>
Represents the company in a professional manner at all times.</li><li>
Use Knowledge of the community, market location and urban nature of living environment to your benefit in the selling approach. Have a strong understanding of the competitive market to answer benefit in the selling approach. Have a strong understanding of the competitive market to answer questions of comparison or counter any negatives.</li><li>
Develop and maintain a reference book for the property&rsquo;s unique features, amenities, size, available apartments, rental rates, and leasing promotions in effect.</li><li>
Compile and prepare daily traffic logs, guest cards, leased elsewhere report, and demographic reports as required by Manager.</li><li>
Maintain guest card file box.</li><li>
Daily put fresh balloons out in the lobby and main entrance area.</li><li>
Monthly decorate the lobby and office/gym with Holiday decorations. Decorations will depend on that month&rsquo;s holiday.</li><li>
Effectively market apartments in a professional and friendly manner by distributing flyers within the City on a daily basis.</li><li>
Shop the competition to remain apprised of the competition&rsquo;s floor plans, amenities, pricing and special offerings. Gain a vast knowledge of the area.</li><li>
Assist in the coordination and organization of the resident relations and activities, such as newsletters, resident meetings, open houses or parties.</li><li>
Maintain an inventory list on marketing supplies or free gifts and order when needed.</li><li>
Make sure the model unit is presentable, so the Leasing Consultant can show such with no worries.</li><li>
Responds to all website leasing inquiries.</li><li>
Maintains an accurate and in depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.</li><li>
Performs other duties and special projects as assigned the Property Manager.</li></ul>
QUALIFYING RESIDENTS: 
Follow Barker Management's company policies and procedures.<ul><li>
Thoroughly reviewing all references.</li><li>
Have manager run UDR'S and do in-home visits.</li><li>
Keep accurate waiting list.</li><li>
Coordinate move-in dates.</li><li>
Establishing resident's monthly rental.</li><li>
Reviewing all rules and policies with new residents.</li><li>
Walk through unit with new resident, completing unit inspection form before issuance of keys.</li></ul>
OTHER CLERICAL RESPONSIBILITIES INCLUDE:
Complete all necessary Barker Management paperwork.
<ul><li>Weekly Occupancy Status Report<ul><li>
Weekly status reports to be prepared and submitted every Monday, Wednesday and Friday.</li></ul></li><li>
Traffic and follow up reports must be submitted every Monday for the previous week.</li><li>
Other duties as assigned.</li></ul>
<h2 class="jobSectionHeader">Working Conditions:</h2><ul><li>
Working environment is indoors, reasonably clean, well-lit, and ventilated.</li><li>
Generally, there is little or no probability of injury or health impairment.</li><li>
Requires light physical effort involving intermittent standing, sitting, or walking while performing duties, and occasional lifting of up to 30 pounds.</li></ul><h2 class="jobSectionHeader">
</h2><h2 class="jobSectionHeader">Physical Demands:</h2>
<div><div>Stand 
X 
</div> 
<div>Walk 
X 
</div> 
<div>Sit 
X</div><div> 
Use hands to finger, handle, or feel 
X</div><div> 
Reach with hands or arms 
X 
</div> 
<div>Climb or balance 
X 
</div> 
<div>Stoop, kneel, crouch, or crawl 
X 
</div> 
<div>Talk or hear 
X</div><div> 
Taste or smell 
X 
</div> 
</div>Amount of Time None Up to 1/3 Up to 2/3 2/3plus
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
<h1 class="jobSectionHeader">POSITION REQUISITES:</h1>
Require professional demeanor and a positive attitude, leadership skills and high integrity with proven track record and results driven. Prior property management experience in a professional and fast pace environment is a must. Someone who loves face to face selling, has customer service skills, has public relations; is detail oriented and organized. Also, has the ability to interact effectively with prospects, residents, peers and management. Must be computer literate in MS Word, Excel, Outlook; Bilingual is a plus.
<ul><li>We are an equal-opportunity employer that pledges not to discriminate on the basis of race, color, age, sex, religion, national origin, etc., in hiring or promoting.</li></ul><h1 class="jobSectionHeader">
POSITION REQUISITES:</h1>
Require professional demeanor and a positive attitude, leadership skills and high integrity with proven track record and results driven. Prior property management experience in a professional and fast pace environment is a must. Someone who loves face to face selling, has customer service skills, has public relations; is detail oriented and organized. Also, has the ability to interact effectively with prospects, residents, peers and management. Must be computer literate in MS Word, Excel, Outlook; Bilingual is a plus.</div>

Leasing Coordinator

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