resident relations manager

Rawaj - Human Capital Management

<div>Leverage your leadership and creativity by joining a well-established and leading Saudi holding company, recognized for delivering exceptional residential experiences and lifestyle communities across the Kingdom.
As an Resident Relations Manager, you will be responsible for planning, organizing, and executing all community and lifestyle events within the compound. The role requires full ownership of event execution, resident engagement, vendor coordination, and budget management, ensuring memorable experiences while maintaining safety, compliance, and quality standards.<h2 class="jobSectionHeader">
Key Accountabilities</h2><ul><li>
Act as the primary point of contact for all residents, handling enquiries, requests, and concerns professionally and promptly.</li><li>
Deliver a high-quality resident experience by maintaining a welcoming, responsive, and service-oriented environment</li><li>
Develop and implement resident engagement programs, including community events and social initiatives.</li><li>
Conduct resident satisfaction surveys and use insights to continuously improve services and experience.</li><li>
Manage the full lifecycle of complaints, ensuring timely resolution within agreed SLAs.</li><li>
Mediate and resolve resident disputes in a fair, professional, and confidential manner.</li><li>
Maintain accurate records of resident interactions, complaints, and resolutions.</li><li>
Serve as the key liaison between residents and internal departments (maintenance, security, housekeeping, facilities).</li><li>
Coordinate with leasing teams to support smooth move-in and move-out processes.</li><li>
Communicate community updates, announcements, and policies through appropriate channels.</li><li>
Ensure residents comply with community rules, regulations, and policies.</li><li>
Monitor and address any violations in a consistent and professional manner.</li><li>
Collaborate with operations and security teams to maintain a safe and well-maintained environment.</li><li>
Prepare regular reports on resident satisfaction, complaints trends, and KPIs.</li><li>
Maintain up-to-date resident databases and contact records.</li><li>
Support budget planning related to resident experience and engagement initiatives</li></ul><h2 class="jobSectionHeader">
Knowledge, Skills, and Experience</h2>
We Are Looking For: 
 
<ul><li>Bachelor&rsquo;s Degree in Hospitality Management, Business Administration, Communications, or a related field (preferred).</li><li>
4&ndash;6 years of experience in resident relations, customer experience, property management, or hospitality.</li><li>
Strong communication and interpersonal skills with a service-oriented mindset</li><li>
High level of empathy, emotional intelligence, and problem-solving ability</li><li>
Ability to manage conflicts, complaints, and sensitive situations professionally</li><li>
Strong organizational skills with attention to detail and ability to manage multiple priorities</li><li>
Experience working with cross-functional teams (operations, maintenance, security, leasing).</li><li>
Ability to analyze feedback and improve resident satisfaction.</li><li>
Professional, discreet, and culturally sensitive approach</li><li>
Bilingual (Arabic &amp; English) is required .</li></ul></div>

Resident Relations Manager | Saudi Arabia

TAM Residential, LLC

<div><div><div>Join TAM Residential- Where Your Career Thrives</div> 
<div></div>
<div>At TAM Residential, we are more than a property management service provider for the multifamily community. We&rsquo;re dedicated to maximizing the value of every property and delivering above-market returns for our clients, supported by a unique company culture built on communication, collaboration, creativity, and innovation.</div> 
<div></div>
<div>Ready to be part of a team that values your success? Join us at TAM Residential and help us continue our journey of excellence in the property management industry.</div> 
<div></div>
</div><div>TAM Residential was awarded NAA's Top Employer for 2022!</div>
<div></div><div><div>COMMUNITY MANAGER JOB SUMMARY:</div>
<div></div><div>The Community Manager is responsible for the overall operations and success of the assigned apartment community, ensuring it runs efficiently, profitably, and in alignment with company standards. This position oversees leasing, resident relations, maintenance, financial performance, and team leadership, while delivering an exceptional living experience for residents. The Community Manager plays a vital role in maintaining the property&rsquo;s reputation, achieving occupancy goals, and ensuring compliance with all applicable regulations.</div>
<div></div><div>ESSENTIAL JOB FUNCTIONS:</div>
<div></div><div>Leadership &amp; Team Management</div>
<ul><li>Recruit, train, mentor, and supervise on-site staff including leasing and maintenance teams.</li>
<li>Foster a positive and collaborative work environment focused on customer service and performance.</li>
<li>Conduct regular staff meetings, performance reviews, and provide ongoing coaching.</li>
</ul><div>Financial &amp; Operational Management</div>
<ul><li>Prepare, manage, and adhere to the community&rsquo;s operating budget.</li>
<li>Monitor rent collections, delinquencies, and approve invoices in line with budgetary guidelines.</li>
<li>Ensure compliance with company policies, procedures, and fair housing regulations.</li>
<li>Oversee vendor relationships, contract negotiations, and purchasing.</li>
<li>Utilize company software platforms and digital tools for leasing, maintenance tracking, communication and reporting.</li>
</ul><div>Leasing &amp; Marketing</div>
<ul><li>Develop and implement marketing strategies to maintain optimal occupancy and reduce vacancy loss.</li>
<li>Oversee the leasing process including tours, application reviews, approvals, and move-ins.</li>
<li>Ensure the leasing office, model units, and common areas reflect a professional and welcoming environment.</li>
</ul><div>Resident Relations &amp; Customer Service</div>
<ul><li>Build strong relationships with residents, addressing concerns and resolving issues promptly.</li>
<li>Promote resident retention by organizing community events and ensuring a high standard of living experience.</li>
<li>Enforce lease agreements and community policies fairly and consistently.</li>
</ul><div>Maintenance &amp; Property Appearance</div>
<ul><li>Partner with the maintenance team to ensure timely completion of work orders, unit turns, and preventative maintenance.</li>
<li>Conduct regular inspections of the property to ensure safety, curb appeal, and compliance with standards.</li>
<li>Prioritize health and safety protocols for residents, staff, and vendors.</li>
</ul><div>QUALIFICATIONS:</div>
<ul><li>3+ years of experience in property management; multifamily experience preferred.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Ability to make independent decisions and handle emergency situations in a professional manner</li>
<li>Customer-service mindset with problem-solving ability.</li>
<li>Must be available to respond to emergencies (fire, flood, resident injury, etc.) both during and after normal business hours.</li>
<li>If job duties require the use of a vehicle or golf cart, employee must maintain a valid driver&rsquo;s license, an acceptable driving record, and current auto insurance.</li>
</ul><div>EDUCATION + EXPERIENCE:</div>
<ul><li>Knowledge of Fair Housing regulations, landlord/tenant laws, and property management software.</li>
<li>Ability to manage budgets, analyze financial reports, and drive profitability.</li>
<li>Tax Credit experience is a plus.</li>
<li>Minimum of 2 years of property management experience in a supervisory role.</li>
</ul><div>WORKING CONDITIONS:</div>
<ul><li>Ability to operate in an open work area with moderate everyday noise.</li>
<li>Ability to work from multiple locations</li>
<li>This is a full-time position and may require evenings, weekends or on-call availability based on the needs of the community</li>
<li>Ability to perform other duties as required.</li>
</ul><div>The statements above are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. TAM Residential reserves the right to assign or reassign duties as needed to meet business needs.</div>
</div><div></div><div>BENEFITS:</div>
<ul><li>Associates who are regularly scheduled for and work 30 hours or more per week are eligible for company-sponsored benefits the 1st day of the month, following completion of 30 continuous days of employment. Benefits offered include medical, dental and vision coverage, as well as 401K and life insurance. Regular, full-time associates are eligible to accrue paid time off (PTO) and holiday pay.</li>
</ul><div>TAM Residential is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</div></div>

Community Manager - Boynton Beach

Verus Praedium Holding  

Revolution Renting LLC A Verus Praedium Holding CompanyLocation: Twin Cities Metro Job Type: Full-Time Schedule: In-Person (~8:00 AM&ndash;4:00 PM CST) Compensation: $50,000&ndash;$55,000/year + Monthly Performance Bonus Benefits: 14 Days PTO, Flexible Schedule, Professional Development SupportAbout the OpportunityMost property management jobs are about collecting rent and fielding complaints. This one is different.At Revolution Renting, we believe the rental industry needs to change. We manage 250+ residential units across the Twin Cities metro, and we do it with a mission: empower renters, innovate the landlord-renter relationship, and build real community.We partner with 30+ nonprofits to connect tenants with financial literacy programs, rental assistance, educational grants, social services, and more. We call this Tenant Success &mdash; and it is one-third of this role.We&rsquo;re a fast-growing, vertically integrated real estate group spanning property management, construction, investment, and brokerage, backed by Verus Praedium Holding. That means you are not joining a static company &mdash; you are joining a platform that is building something. In fact, the parent company is launching a nonprofit in the coming quarters, and this role will have a direct pathway into that initiative.How You&rsquo;ll Ramp UpIn your first few months, you will shadow and work closely alongside Deb, our Director of Property Management, serving in an executive assistant capacity as you learn the portfolio, the systems, and the team.Think of it as an accelerated crash course &mdash; you will sit in on key decisions, see how we operate at every level, and build the relationships you need to eventually lead your own department. Once you are up to speed, you will step fully into the role below.The Role: Three Equal PillarsYou will be a department head reporting directly to our Director of Property Management, leading one of three key divisions on the PM team, alongside Leasing &amp; Renewals and Maintenance, Inspections &amp; Turnovers.You will also have an Assistant Property Manager on your team who you will manage, delegate to, and develop &mdash; so you are not doing this alone. You own the strategy, the systems, and the outcomes.1) Rent Collection &amp; Financial Performance<ul><li>Lead and manage the rent collection process across the full 250+ unit portfolio, delegating day-to-day follow-ups to your Assistant PM while you focus on strategy and escalations</li><li>Build and improve payment processes with nonprofit partners and subsidy programs, including Section 8</li><li>Establish clear, compassionate but firm systems &mdash; we have been growing fast and need someone to bring structure and accountability to this department</li></ul>2) Tenant Communications &amp; Relationships<ul><li>Own the tenant communication strategy across 250+ units &mdash; your Assistant PM handles routine inquiries while you manage escalations, complex situations, and the overall tenant experience</li><li>Build trust-based relationships grounded in respect and clear communication</li><li>Coordinate across departments &mdash; work closely with the Head of Leasing &amp; Renewals, the Head of Maintenance, Inspections &amp; Turnovers, and the Director of Property Management to keep the whole operation running smoothly</li></ul>3) Tenant Success &amp; Community Impact<ul><li>Build and manage our tenant success program &mdash; connect tenants with our network of 30+ nonprofit partners offering financial literacy, rental assistance, educational grants, job resources, and social services</li><li>Identify which partnerships deliver the most value and train your Assistant PM to help share that information consistently across the portfolio</li><li>Help shape what &ldquo;Tenant Success&rdquo; looks like as we scale &mdash; you will be building this department from the ground up, with a direct growth path into the parent company&rsquo;s upcoming nonprofit initiative</li></ul>You&rsquo;ll Thrive Here If You&rsquo;re...<ul><li>Friendly but driven: you genuinely care about people and you get stuff done without being told twice</li><li>Comfortable with ambiguity: we are building systems, not just following them</li><li>A straight shooter: you ask questions when you need help and you are not afraid to speak your mind</li><li>Mission-oriented: you believe property management can be more than collecting rent &mdash; it can change lives</li><li>Tech-curious: experience with AppFolio is a huge plus, though not required; familiarity with Trello and Google Workspace is helpful, and bonus points if you are excited about AI tools</li></ul>What We&rsquo;re Looking For<ul><li>Property management experience is a plus, but not required</li><li>Strong candidates from related fields such as hospitality, social work, nonprofit management, customer success, or community development are encouraged to apply</li><li>Recent graduates with the right drive, communication skills, and mission alignment are absolutely encouraged to apply</li><li>Experience with subsidized housing or Section 8 is a plus &mdash; we will train the right person</li><li>Strong interpersonal and written communication skills</li><li>Reliable car and clean driving record, as you will be mobile across the Twin Cities</li><li>Strong organizational skills and the ability to manage a 250+ unit portfolio with multiple moving parts</li></ul>What We Offer<ul><li>$50,000&ndash;$55,000 base salary, depending on experience</li><li>Monthly performance bonus</li><li>14 days PTO</li><li>Flexible scheduling</li><li>Educational grants and career development support</li><li>Company laptop</li><li>Direct access to leadership and a clear growth runway &mdash; into senior PM, the upcoming nonprofit initiative, or another lane in our vertically integrated platform</li><li>Compensation can flex: if you bring the experience and impact, we are a growing company &mdash; make the case and we will listen</li></ul>If you want real responsibility, a mission that matters, and a front-row seat to a company that is building something different &mdash; this is your shot. Apply and let&rsquo;s see if we click.Job Type: Full-time Work Location: In person &mdash; Twin Cities MetroA few fast Indeed notes:<ul><li>Indeed usually displays better if you avoid too many symbols in the header line.</li><li>Replacing the dot-point bullets you had with standard hyphen bullets helps paste cleaner.</li><li>I would also consider adding a job title at the very top, since candidates often skim by title first.</li></ul>A clean title for this would probably be:Tenant Success &amp; Resident Relations ManagerOr, if you want it a little broader:Property Management Department Lead &ndash; Tenant Success &amp; Resident RelationsI can also give you a version optimized even more for hiring performance on Indeed, meaning slightly more candidate-friendly and scannable while keeping your same voice.Pay: $50,000.00 - $55,000.00 per yearBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: In person

Property Manager – Tenant Success & Community Impact

Thrive Communities

<div>
 
 Feel Seen at Thrive!
 
 
 
 Learn more about Cypress here: https://thrivecommunities.com/
 
 
 
 Salary: $27 - $29 per hour
 
 
 
 
 Schedule:
 
 Full-time; Tuesday - Friday 9 am - 6 pm Saturday 10 am - 5 pm
 
 
 Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!
 
 
 
 Our Values are simple:
 
 Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.
 
 
 
 Benefits
 
 
 
 Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
 
 
 <ul>
 <li>
 34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)
 </li>
 <li>
 Housing Discount may be available
 </li>
 <li>
 Employer matched 401k retirement plan
 </li>
 <li>
 Discretionary bonus potential
 </li>
 <li>
 Eligible for earned Leasing &amp; Renewal commissions
 </li>
 <li>
 $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
 </li>
 <li>
 Fully covered Long-term disability insurance for associates
 </li>
 <li>
 Fully covered life insurance policy for associates with supplemental life insurance options
 </li>
 <li>
 24/7 Everyday Assistance Program (EAP)
 </li>
 <li>
 Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
 </li>
 <li>
 Pet Insurance discounts
 </li>
 <li>
 Parking &amp; Transit Commuter Benefits
 </li>
 <li>
 Annual professional development reimbursement
 </li>
 <li>
 Training opportunities and career progression/growth plans
 </li>
 <li>
 Company-wide parties and events
 
 
 </li>
 </ul>
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Income Collection &amp; Accounts Payable
 </li>
 <ul>
 <li>
 Maintains accurate resident records.
 </li>
 <li>
 Issues appropriate notices, when necessary.
 </li>
 <li>
 Deposits all receipts prior to bank close each day.
 </li>
 <li>
 Oversees invoice management and timely payment.
 </li>
 <li>
 May use and reconcile property credit card in accordance with accounting policies and deadlines.
 </li>
 <li>
 Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.
 </li>
 </ul>
 <li>
 Resident Relations
 </li>
 <ul>
 <li>
 Perpetuates a true sense of community.
 </li>
 <li>
 Maintains positive customer relations.
 </li>
 <li>
 Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.
 </li>
 <li>
 Inspects move-outs and vacancies, when requested.
 </li>
 <li>
 Must be knowledgeable of all phases of leasing and resident retention.
 </li>
 </ul>
 <li>
 Marketing
 </li>
 <ul>
 <li>
 Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.
 </li>
 <li>
 Greets prospective residents, shows the community, and performs leasing duties, as needed.
 </li>
 <li>
 Answers and responds to phone calls and email communications in a timely manner.
 </li>
 <li>
 Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.
 </li>
 <li>
 Maintains a lease closing ratio at a level appropriate for the property and submarket.
 </li>
 </ul>
 <li>
 Administrative
 </li>
 <ul>
 <li>
 Updates required reports concerning move-out notices, activity, etc. on a daily basis.
 </li>
 <li>
 Organizes and files all applicable reports, leases, and paperwork.
 </li>
 <li>
 Proofreads all lease paperwork and processes move-ins and move-outs.
 </li>
 <li>
 Processes all security deposit move-out reports.
 </li>
 <li>
 Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.
 </li>
 </ul>
 <li>
 General
 </li>
 <ul>
 <li>
 Performs any additional duties assigned by the Community Manager or Regional Manager
 
 </li>
 </ul>
 </ul>
 
 Desired Skills And Experience
 
 
 
 <ul>
 <li>
 2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.
 </li>
 <li>
 Experience with Yardi/CRM and On-Site
 </li>
 <li>
 Accounts Payable experience or prior experience reviewing and paying/entering invoices.
 </li>
 <li>
 Affordable housing experience specifically MFTE
 
 
 </li>
 </ul>
 
 Desired Competencies
 
 
 
 <ul>
 <li>
 Highly detail oriented with the ability to provide accurate and timely reports and information.
 </li>
 <li>
 Comfortable working in a fast-paced, customer service-oriented environment.
 </li>
 <li>
 Strong understanding of industry terms.
 </li>
 <li>
 Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.
 </li>
 <li>
 Ability to de-escalate conflict and remain calm and courteous at all times.
 </li>
 <li>
 Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
 </li>
 <li>
 Respectful and understanding of diverse, cultural and socio-economic backgrounds.
 </li>
 <li>
 Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
 </li>
 <li>
 Performs duties under pressure and with the ability to meet competing deadlines.
 </li>
 <li>
 Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.
 </li>
 <li>
 Exercises strong problem-solving skills.
 </li>
 <li>
 Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.
 </li>
 <li>
 Strong time management, organizational, and prioritization skills.
 </li>
 <li>
 Strong attention to resident satisfaction and retention.
 </li>
 <li>
 Ability to read, write, speak and comprehend English using correct grammar and punctuation.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Stand, walk or sit alternatively depending on the specific needs of the day.
 </li>
 <li>
 Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.
 </li>
 <li>
 Ability to be physically present onsite at the property to greet guests, handle property operations, provide tours, etc.
 </li>
 <li>
 Prolonged periods of sitting at a desk and working on a computer.
 </li>
 <li>
 Occasional need to perform the following physical activities:
 </li>
 <ul>
 <li>
 Bend/Stoop/Squat
 </li>
 <li>
 Climb stairs
 </li>
 <li>
 Push/Pull
 </li>
 <li>
 Reach above shoulder
 </li>
 </ul>
 <li>
 Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.
 </li>
 <li>
 Works both indoors (majority of the time) and outdoors in all weather conditions.
 </li>
 <li>
 Ability to effectively communicate in person, via phone, and through virtual platforms.
 
 </li>
 </ul>
 
 Equal Employment Opportunity
 
 
 
 Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
 
 
 
 Background Check &amp; Drug Screen Policy
 
 
 
 Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
 
 
 
 The 4-panel Drug Screen Tests For The Following
 
 
 
 <ul>
 <li>
 Amphetamines including Methamphetamine
 </li>
 <li>
 Cocaine Metabolites
 </li>
 <li>
 Opiates including Codeine and Morphine
 </li>
 <li>
 Phencyclidine ("PCP")
 
 
 </li>
 </ul>
 Thrive Communities reserves the right to modify this policy at any time without notice.
</div>

Assistant Community Manager

Starka Property Management

Multi-site Assistant Community ManagerWE OFFER FREE HEALTH INSURANCE FOR OUR TEAM MEMBERS!Position DescriptionThis is a unique role that will assist with management of two communities in the Jacksonville area. Overall responsibilities include assisting the Community Manager with ensuring their apartment communities achieve maximum pre-determined marketing results. Implement company policies in leasing, accounting, maintenance, resident relations, and management reporting. Has authority and responsibility to perform the functions and tasks described in the job description. Must have the ability to assume the role of the Community Manager if the Community Manager is unavailable to perform their functions. Must possess strong leasing, sales, and customer service skills. Must have multi-family housing experience and be bilingual.TEAM MANAGEMENT:<ul><li>Assist Community Manager as needed with hiring and training all office personnel with the assistance of the Community Manager. Act as a leader within the team by providing direction and guidance as needed.</li><li>Reviews, approves and submits all bi-weekly payroll in the absence of the Community Manager.</li><li>Reviews all bonuses monthly and provides to Regional Manager in a timely manner for approval and then enters in payroll system in the absence of the Community Manager.</li><li>Review Grow course assignments monthly and completes required courses in a timely manner as assigned.</li><li>Attends monthly safety classes and adheres to all safety and OSHA requirements.</li><li>Adhere to and follow all Workman's&rsquo; Comp claim policies including submission of all forms in a timely manner in the absence of the Community Manager.</li></ul>FINANCIAL PERFORMANCE:<ul><li>Assist with the collection of all budgeted income</li><li>Complete deposits daily</li><li>Oversee all aspects of accounts receivables while adhering to all local, state and federal laws with regards to fair collections practices.</li><li>Review aged receivables reports daily to determine if balances due and prepaid credits are accurate.</li><li>Complete collection phone calls daily ensuring that all contact is thoroughly documented in management software system.</li><li>Inspecting those apartments that owe a balance to determine if the resident is still present or if they have skipped.</li><li>Prepare and file evictions according to company policies</li><li>Meet with Community Manager weekly to discuss collections status</li><li>Accept written notice to vacates from current residents and provide them with all appropriate documents.</li><li>Upon resident move out, inspect apartment home for damages making certain to take pictures.</li><li>Perform Financial Move-out Statements according to company policy and state statutes.</li><li>Review move-in files for accuracy ensuring that all fees, prorates etc. are accurately charged and collected prior to releasing move-in keys.</li><li>Review monthly scheduled charges as compared to all lease documents to ensure resident(s)&rsquo; monthly charges are accurate.</li><li>Upon reviewing entire file, provide to Community Manager for final review and execution of Lease Agreement.</li><li>Assist Community Manager with maximization of gross rent potential by offering suggestions of raising market rents as much as possible through analysis of competitive market, availability and pending renewals.</li><li>Review Availability Report to ensure leasing team has not held a vacant apartment off the market for more than 10 days without Community Manager approval.</li><li>Assist Community Manager with renewal program</li><li>Review Income Statement weekly to ensure all income was coded and posted to proper G/L account</li></ul>OTHER COMMUNITY PERFORMANCE FACTORS<ul><li>Complete Fair Housing course annually via Grow.</li><li>Ensure all team members adhere to all Fair Housing requirements and laws consistently in all facets of their job making certain to report any perceived violations to the Community Manager immediately.</li><li>Perform all aspects of leasing as needed.</li><li>Assist Community Manager with review all rental applications to ensure applicants meet all rental criteria requirements.</li><li>Review all move-in files for accuracy including a copy of active renters&rsquo; insurance and a completed Pet Interview Approval Form if resident has a dog prior to submitting to Community Manager for final review and execution of Lease Agreement.</li><li>Assist Community Manager with market ready apartment home inspections to ensure they meet Starka standards.</li><li>Market all vacancies accordingly by ensuring Craigslist Ads are posted daily and all internet advertising is up to date and appealing</li><li>Ensure leasing team is entering all traffic in management software system in a timely manner and following up with each prospective resident consistently to increase closing ratios.</li><li>Prepare and submit Incident Reports in a timely manner including providing all required information as outlined on reporting forms in the absence of the Community Manager.</li><li>Meet with residents as needed to ensure exceptional customer service at all times</li></ul>JOB REQUIREMENTS<ul><li>Must have valid driver&rsquo;s license and dependable transportation</li><li>Ability to analyze and interpret numerical and financial data</li><li>Ability to handle stressful situations in a calm demeanor in order to diffuse and resolve any situation that may arise.</li><li>Ability to operate all office equipment including a telephone system, computer system, copier, scanner, fax machine etc.</li><li>Ability to utilize and demonstrate reasonable understanding of all computer software programs including but not limited to Microsoft Office, Outlook, Excel, internet web browsers as well as any management software programs in use.</li><li>Ability to lead a team without prejudice understanding that as a leader, it is always your responsibility to maintain a professional relationship with your subordinates.</li><li>Ability to work varying job schedule including evenings and weekends is required or necessary to complete assigned job duties.</li><li>Ability to operate a vehicle to perform company business</li><li>Job is intermittently sedentary but requires mobility a daily basis including the ability to climb stairs</li><li>Ability to work in office setting but will have daily exposure to outdoor environments including heat, cold, rain or any other weather conditions.</li><li>Ability to use repetitive motion of hands, wrists and fingers while utilizing computers or writing as needed.</li><li>Must have normal range of vision to complete required paperwork, operations of a computer or any equipment such as a golf cart.</li><li>Must have normal range of hearing and speech to communicate with others on the phone or in person on a regular basis.</li><li>Must always adhere to company professional dress code unless otherwise approved by Regional Manager or Director of Human Resources.</li></ul>This job description is inclusive of but not limited to the job specifications contained herein. Additional duties or job functions may be required as deemed necessary by the Community Manager, Regional Manager or any other Corporate Team Member.Job Type: Full-timePay: $20.00 - $23.50 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Multi-site Assistant Community Manager Bilingual Preferred

<div>Feel Seen at Thrive!

Learn more about Viv here: https://www.vivseattle.com

Salary: $33 - $36 per hour

Schedule: Full-time; Monday - Friday 9 am - 6 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)</li>
<li>Housing Discount may be available</li>
<li>Employer matched 401k retirement plan</li>
<li>Discretionary bonus potential</li>
<li>Eligible for earned Leasing &amp; Renewal commissions</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Income Collection &amp; Accounts Payable
<ul><li>Maintains accurate resident records.
</li><li>Issues appropriate notices, when necessary.</li>
<li>Deposits all receipts prior to bank close each day.</li>
<li>Oversees invoice management and timely payment.</li>
<li>May use and reconcile property credit card in accordance with accounting policies and deadlines.</li>
<li>Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community.</li>
<li>Maintains positive customer relations.</li>
<li>Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.
</li><li>Inspects move-outs and vacancies, when requested.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention.</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Greets prospective residents, shows the community, and performs leasing duties, as needed.</li>
<li>Answers and responds to phone calls and email communications in a timely manner.</li>
<li>Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
</ul></li><li>Administrative
<ul><li>Updates required reports concerning move-out notices, activity, etc. on a daily basis.</li>
<li>Organizes and files all applicable reports, leases, and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Community Manager or Regional Manager</li>
</ul></li></ul>Desired Skills and Experience:
<ul>
<li>2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.</li>
<li>Experience with Yardi/CRM and On-Site</li>
<li>Accounts Payable experience or prior experience reviewing and paying/entering invoices.</li>
<li>Affordable housing experience (ex: LIHTC, MFTE, ARCH) as it relates to the programs the property participates in.
</li><li>LIHTC/Tax credit or other affordable certification preferred.</li>
</ul>
Desired Competencies:
<ul>
<li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Strong understanding of industry terms.</li>
<li>Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.</li>
<li>Respectful and understanding of diverse, cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and with the ability to meet competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational, and prioritization skills.</li>
<li>Strong attention to resident satisfaction and retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>
Physical Requirements:
<ul>
<li>100% in-person position. Must be available to be physically present at sites being supported.</li>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.</li>
<li>Ability to be physically present onsite at the property to greet guests, handle property operations, provide tours, etc.</li>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Occasional need to perform the following physical activities:
<ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>Ability to effectively communicate in person, via phone, and through virtual platforms.</li>
</ul>
Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check &amp; Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

The 4-panel drug screen tests for the following:
<ul>
<li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>
Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Anza Managment Company

<div><div>Thank You for your interest in Anza Management, we are looking for a full-time onsite Community Manager.</div><div><div><div><div> 
Job Summary:
The Community Manager directs the operations of the apartment community in a manner that will meet the goals of Anza Management Company. They will optimize return on investment for owners, provide a quality living environment for residents, and promote positive working relationships with company employees.
Community Manager Requirements:<ul><li>Require to live on-site</li><li>Days / Hours will vary based on property location and weekend availability</li></ul>
 &bull; Bilingual in English/Spanish preferred<ul><li>Valid California Driver&rsquo;s License</li><li>Must be eligible to work in the United States</li><li>Will be subject to a Background/Physical/Drug Screening</li></ul>
What we offer:<ul><li>100% Employer paid medical benefits</li><li>10 Vacation Days, 10 Sick Days, 8 Paid Holidays, and up to 1 floating day off</li><li>Training Available</li><li>Room for career growth</li><li>Generous Referral Program</li><li>Bonus/Commissions</li></ul><div>
Community Manager Responsibilities: 
<ul><li>Excellent property management skills including leasing, marketing, resident relations/control, and customer service.</li></ul></div><ul><li>Good computer skills (property management software - Yardi (Preferred), Excel, Word.</li><li>Experience with all financial-related issues - expenditure control, maximizing income, collections, budgeting, etc.</li><li>Must be detail-oriented, highly organized, and able to interact effectively with prospects, residents, peers, staff, and management.</li><li>Drive to different locations.</li></ul>
Compensation Range: $19.00 - $22.00 + Studio Apt 
Why Anza Management? Become part of a diverse and growing organization that has been in business for more than 40 years, despite being scattered across multiple locations we are still able to instill a sense of purpose and belonging among the Anza team. We attribute our growth and success to the high-quality service each member of the Anza team provides to both our residents and property owners. We take great pride in being the first firm headquartered in Orange County to be designated an Accredited Management Organization (AMO) by the Institute of Real Estate Management. 
Anza Management is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status in accordance with all applicable federal, state, and local laws
Anza Management considers for employment qualified applicants with criminal histories in a manner consistent with the requirements of EEOC/FEHC/ADA Laws and the Fair Chance Initiative for Hiring (Ban the Box) Ordinance. Anza Management abides by all applicable federal, state, and local employment laws, including EEOC/FEHC laws.
Nothing in this job posting guarantees employment.</div></div></div></div></div>

Property Manager for Apartments- Full Time- 4785

Search 10000+ Resident relations manager jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 resident relations manager jobs Near Me

Resident Relations Manager | Saudi Arabia

Community Manager - Boynton Beach

Property Manager – Tenant Success & Community Impact

Assistant Community Manager

Multi-site Assistant Community Manager Bilingual Preferred

Assistant Community Manager

Property Manager for Apartments- Full Time- 4785