resident relations manager

Pegasus Residential

<div><p><b>Assistant Manager/Client Services Manager</b></p>
<p>
At Pegasus, we understand how valuable you are and we want to offer you a career, not a job.</p>
<p>
If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future.</p>
<p><b>
So, what&rsquo;s in it for you?</b></p>
<ul>
<li>Generous commission</li>
<li>Upward mobility and true career growth</li>
<li>15 days of PTO</li>
<li>14 Paid Holidays</li>
<li>100% Paid Medical Benefits for Employee</li>
<li>401k with company match</li>
<li>Excellent culture to thrive in a best in class environment</li>
<li>Career growth, development, chance to lead and move up</li>
<li>Supportive leadership and teams</li>
<li>$1000 - $1500 employee referral bonus</li></ul><br>
<p><br>
<b>YOUR ROLE AS A Resident Relations Manager:</b><br>
You will be the front liner when it comes to Resident experience and support. You will be responsible for receiving all resident issues, payments, lease inquiries, etc. Using high-level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home. You will also oversee the leasing team and provide assistance when needed.</p><p><br>
<b>
Qualifications:</b><br>
To be successful in this role you should be/have:</p>
<ul>
<li>Multifamily experience required</li>
<li>OneSite experience/knowledge preferred</li>
<li>Customer-focused attitude and great interpersonal skills</li>
<li>Knowledge of technology products including OneSite</li>
<li>Problem-solving skills</li>
<li>Self-driven and desire to succeed</li>
<li>Working knowledge of Social Media</li>
<li>Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook</li>
<li>Marketing Concepts</li>
<li>Customer-Focused with excellent communication skills, verbal and written</li>
<li>Timely, organized, and efficient</li>
<li>Adaptable, creative, and open-minded</li>
<li>Professional appearance and demeanor</li>
<li>Sales savvy and eager to help people find the right home</li></ul></div>

Assistant Community Manager - Evergreen Westside

M Shapiro Real Estate Group

<div>Position Description: Community Manager MH
<div></div><div>M Shapiro Real Estate</div><div></div><div><br>
</div><div>
We are a growing Property Management Company seeking to fill the position of a Property Manager for a Manufactured Home Community in Henderson NC. The ideal candidate is a detailed, energetic, self-starter who has excellent sales and customer service skills. Candidates represent the face of the community and as such should be very dependable, organized and strong in resident relations. Experience with manufactured home communities is required.</div><div></div><div><br>
</div><div>
JOB DUTIES
</div><ul><li>Ensure residents receive the highest levels of service consistent with the company&rsquo;s Customer Service philosophy.
</li><li>Handle and resolve resident/customer service issues in a timely and professional manner.
</li><li>Maintain properties to ensure they always look their best.
</li><li>Develop a marketing strategy and maintain effective advertising to attract prospective residents to the community.
</li><li>Market model, pre-owned, and brokered homes for sale.
</li><li>Coordinate and manage the Rental, Lease with Option, Lease to Own including repairs, leasing, sales, refurbishments, closings, and follow-up.
</li><li>Meet or exceed home sales and leasing budgets.
</li><li>Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts.
</li><li>Oversee the eviction process for your community with the assistance of your Regional Manager.
</li><li>Monitor and manage monthly operating budgets and prepare monthly reports on P &amp; L variances.
</li><li>Oversee capital expenditure improvements.
</li><li>Other duties and projects as assigned.</li></ul><div><br>
</div><div>
REQUIREMENTS
</div><div>As a Community Manager, you must have a strong business mindset together with the ability to place the highest priority on customer service. Strong organizational, time management and leadership skills are a vital part of your role.
</div><ul><li>High school diploma or GED; Bachelor&rsquo;s degree in Real Estate, Hospitality or Business, a plus.
</li><li>Minimum of 2 years property management experience including 2 years of supervisory experience.
</li><li>Prior sales and leasing experience.
</li><li>General knowledge of repair and maintenance duties.
</li><li>Solid negotiation skills.
</li><li>Ability to thrive in a fast-paced environment.
</li><li>Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law.
</li><li>Computer proficiency, including the internet and Microsoft Office Suite; experience using Rent Manager, preferred.
</li><li>Flexibility to respond to community needs during non-business hours.
</li><li>The requirements of this position are subject to change at any time.</li></ul></div><div></div>

Community Manager

Coast Property Management

<p></p><div><div><p><b>Community Manager</b></p><div><b>
Job Title</b>: Community Manager
<br>
<b>Hourly Salary</b>: $29.00 - $32.00</div><div><b>
Schedule</b>: Full-Time</div><div><b>
THEA APARTMENTS &ndash; TACOMA, WA</b></div><div><b>
Visit us: </b><b>https://www.thea-apts.com/?utm_source=GBP&amp;utm_medium=organic&amp;utm_knock=g</b></div><div></div><p><b><br>
Empowered to Grow. Supported to Succeed. Inspired to Lead.</b></p><p>
At Coast Property Management, we don&rsquo;t just offer jobs &mdash; we build careers. We know that when we invest in our people, everything else falls into place: stronger teams, thriving communities, and better lives for those we serve.</p><p>
At Coast, we support your success &mdash; so you can lead with confidence, grow with purpose, and make an impact every day.</p><p><b>
What we are looking for:</b></p><p>
We are seeking a motivated and experienced Community Manager to oversee the daily operations of our property while providing exceptional customer service to residents and prospects. The ideal candidate is organized, professional, and knowledgeable in property management, leasing, resident relations, and team leadership. If you thrive in a fast-paced environment and are passionate about creating a positive community experience, we would love to hear from you.</p><div>
Duties and Responsibilities:</div><ul><li>
Supervise leasing team, maintenance team, and on-site contract workers</li><li>
Ensure employee compliance with the Washington State Residential Landlord &amp; Tenant Act</li><li>
Review all rental applications and lease agreements for accuracy and compliance</li><li>
3 Years of Community Manager experience</li><li>
Ensure buildings are up to government and environmental regulations</li><li>
Make recommendations for physical repairs, replacements and/or improvements</li><li>
Maintain inventory of all equipment and supplies</li><li>
Schedule on-call personnel and supervise any on-site emergencies that may arise</li><li>
Ensure work assignments are performed in accordance with OSHA standards</li><li>
Make recommendations to improve marketing and leasing programs</li><li>
3 years of financial reporting experience</li><li>
Maintain accounting records including payroll and overtime, approving invoices for payment, and monitoring rent delinquencies, NSF procedures, and evictions</li><li>
Assist in annual budget creation and prepare monthly variance reports</li><li>
Respond to resident inquiries, complaints, and concerns promptly</li><li>
Enforce apartment community rules and regulations and provide documentation of disputes or issues</li></ul></div><p></p><div><p><br>
Qualifications- This position carries supervisory responsibilities.</p><ul><li>
College education preferred (Experience will be taken into consideration above education.)</li><li>
Previous clerical/administrative experience and experience with office computers and software</li><li>
Must have a valid driver&rsquo;s license and be able to drive</li><li>
Must have reliable transportation</li></ul><div></div><div><div><b><br>
We&rsquo;re invested in you </b><b>&mdash; because your well-being fuels your success.</b>
<br>
At Coast, we believe that when you&rsquo;re supported, you thrive. That&rsquo;s why our benefits are designed to take care of <i>you</i> &mdash; your health, your future, and your peace of mind &mdash; every step of the way.</div><ul><li>
No-Cost Medical, Dental &amp; Vision Coverage (employee-only)</li><li>
Life Insurance (employer-paid basic coverage)</li><li>
Voluntary Life &amp; Supplemental Insurance (AFLAC)</li><li>
401(k) Plan with Employer Match</li><li>
Health Savings Account (HSA)</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discounts (LifeMart &amp; more)</li><li>
Pet Insurance through MetLife</li><li>
Designed to meet your needs now and in the future</li></ul><div></div><p><b><br>
Ready to Take the Next Step?</b></p></div><p>
We&rsquo;d love to learn more about you and what drives your career. Coast is a place where your voice is heard, your impact is felt, and your career can thrive.</p><p>
Apply today and start building something exceptional with us.<br>
</p><p><b>Legal &amp; Hiring Information</b></p><p>
Hiring is contingent upon successful completion of a background check. Coast Property Management is proud to be an Equal Opportunity Employer, committed to fostering an inclusive and respectful workplace for all. We do not offer visa sponsorship for this position.</p></div></div><p></p>

Thrive Communities

<div><p><b>Feel Seen at Thrive!</b></p>
<p>
Learn more about 900 Rainier here: www.900rainier.com</p>
<p><b>
Pay Range: </b>$32 - $34 per hour</p>
<p><b>
Schedule:</b> Full-time; Monday - Friday, 9am - 6pm</p>
<p>
Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!</p>
<p><b>
Our Values are simple:</b> Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.</p>
<p>
Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:</p>
<ul>
<li>34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)</li>
<li>Housing Discount <i>may</i> be available.</li>
<li>Employer matched 401k retirement plan</li>
<li>Discretionary bonus potential</li>
<li>Eligible for earned Leasing &amp; Renewal commissions</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Company-wide parties and events
</li></ul><p><b>Job Responsibilities:</b></p>
<ul>
<li>Income Collection &amp; Accounts Payable
<ul><li>Maintains accurate resident records.
</li><li>Issues appropriate notices, when necessary.</li>
<li>Deposits all receipts prior to bank close each day.</li>
<li>Oversees invoice management and timely payment.</li>
<li>May use and reconcile property credit card in accordance with accounting policies and deadlines.</li>
<li>Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community.</li>
<li>Maintains positive customer relations.</li>
<li>Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.
</li><li>Inspects move-outs and vacancies, when requested.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention.</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Greets prospective residents, shows the community, and performs leasing duties, as needed.</li>
<li>Answers and responds to phone calls and email communications in a timely manner.</li>
<li>Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
</ul></li><li>Administrative
<ul><li>Updates required reports concerning move-out notices, activity, etc. on a daily basis.</li>
<li>Organizes and files all applicable reports, leases, and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Community Manager or Regional Manager</li>
</ul></li></ul><p><b>Desired Skills and Experience:</b></p>
<ul>
<li>2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.</li>
<li>Experience with Yardi/CRM and On-Site</li>
<li>Accounts Payable experience or prior experience reviewing and paying/entering invoices.</li>
</ul>
<p><b>Desired Competencies:</b></p>
<ul>
<li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Strong understanding of industry terms.</li>
<li>Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.</li>
<li>Respectful and understanding of diverse, cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and with the ability to meet competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational, and prioritization skills.</li>
<li>Strong attention to resident satisfaction and retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>
<p><b>Physical Requirements:</b></p>
<ul>
<li>100% in-person position. Must be available to be physically present at sites being supported.</li>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.</li>
<li>Ability to be physically present onsite at the property to greet guests, handle property operations, provide tours, etc.</li>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Occasional need to perform the following physical activities:
<ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>Ability to effectively communicate in person, via phone, and through virtual platforms.</li>
</ul>
<p><b>Equal Employment Opportunity</b></p>
<p>
Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.</p>
<p><b>
Background Check &amp; Drug Screen Policy</b></p>
<p>
Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.</p>
<p>
The 4-panel drug screen tests for the following:</p>
<ul>
<li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>
<p>Thrive Communities reserves the right to modify this policy at any time without notice.</p></div>

Assistant Community Manager - Lease Up - 900 Rainier

Article Student Living

Article Student Living is looking for a Property Manager to join our team to lead all daily operations, leasing, and marketing activities, and resident relations needs. Our Property Managers are the CEOs of our communities and are accountable for the success of the property’s overall performance. You will develop an outstanding team to provide incredible resident experiences and ensure the goals of the assets are met each year. Working with regional and home-office support, the Property Manager will provide regular reporting and updates on the community, identify areas of improvement, and implement procedures to develop our brand and reputation.
<br>Article Student Living provides the best experience for student residents living in our communities. We do this by putting people first—both our residents and our employees. We believe in investing in our people through superb training and support, generous employee benefits and perks, and opportunities for career advancement by growing throughout our portfolio.
<br>The Property Manager will report to the Regional Manager.
<br>The pay range is $73,000 - 78,000, plus an annual bonus.
<br>Responsibilities
<br><ul>
<li>Manage all on-site employees, ensuring they are empowered to exceed their job responsibilities</li>
<li>Responsible for the success of the property’s overall performance, including: human resources, accounting, leasing and marketing, maintenance, resident relations and other projects throughout the property</li>
<li>Develop annual renewal and marketing campaigns to ensure property’s leasing goals</li>
<li>Maintain property budget by ensuring all expenses fall within budget and looking for approval for expenses that could exceed budget</li>
<li>Lead all Turn activities for the property, ensuring a successful and smooth Turn season</li>
<li>Oversee all security needs for property by implementing new protocols or systems with the maintenance team</li>
</ul>
Your Track Record
<br><ul>
<li>Bachelor’s degree preferred, or comparable experience in the student housing space</li>
<li>4+ years in leasing or operations in the student housing or residential property management industry</li>
<li>People management experience and the ability to motivate and build a team</li>
</ul>
Your Style
<br><ul>
<li>Exceptional customer service and resident relations track record</li>
<li>Excellent project management skills</li>
<li>Eagerness to provide the best resident experience</li>
</ul>
Full-time associate benefits
<br><ul>
<li>Health (PPO or HSA), dental, and vision</li>
<li>Flexible PTO</li>
<li>13 paid holidays</li>
<li>401K – 100% match up to 5%</li>
<li>Annual review and bonus program</li>
<li>Paid parental leave</li>
</ul>
Article Student Living provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression, sexual orientation, marital status, religion, age, disability, genetic information, or any other characteristic protected by applicable federal, state or local law.
<br>If you require reasonable accommodation to complete our application process, please contact our Human Resources team.

Property Manager - Link Evanston

Green Village Skilled Nursing & Rehabilitation

<p>Full Time - Business Office Manager &amp; Human Resources</p><p>Green Village Skilled Nursing &amp; Rehabilitation is looking for professional healthcare employees. Resident care, comfort and security are our top priorities and must be embodied in our employees.</p><p>The Business Office Manager/HR is responsible for the management of the billing and collection of resident accounts, as well as overseeing the day to day tasks of the administrative assistant staff. They are also responsible for new hire orientation and paperwork.</p><p>Additional responsibilities include:<br/>* Oversee all resident accounts receivable functions including billing, private pay and ancillary billing, cash receipts and account collections<br/>* Oversee accounts payable processing Maintain facility petty cash fund Maintenance of resident trust funds.<br/>* Manage new hires through the orientation process including completion of all necessary paperwork and procedures needed for compliance.<br/>* Maintain employee files in an organized manner.<br/>* Oversee benefit administration and other employee relations in cooperation with the Corporate Director of HR.</p><p>Qualifications:<br/>* Ability to work well with our team of residents, staff, and family members<br/>* Excellent communication skills, both verbal and written<br/>* Ability to multi-task in a fast-paced environment<br/>* Experience in a long term care or business office setting preferred Medicaid Billing &amp; Insurance experience preferred A/R collections experience preferred.<br/><b>www.GreenVillageSNR.com</b></p><p>Job Type: Full-time</p><p>Pay: From $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Skilled nursing facility: 1 year (Required)</li></ul><p>Work Location: In person</p>

Business Office Manager/Payroll

Summit Management Group, Inc.

<div><p><b>Company:</b></p><p>
Highland Property Management, Inc., (Highland) a property management subsidiary of Summit Management Group, Inc. (Summit), is a growing family of companies headquartered in beautiful Western Montana. We specialize in Low-Income Housing Tax Credit (LIHTC) developments, with mixed-income units joining our portfolio in 2018. To date, Summit has built, been awarded, or has under construction 32 LIHTC properties (1,646 units) spanning Colorado, Montana, South Dakota, Utah, Idaho and Wyoming. Summit's family of companies are involved in all aspects of development, including site selection, finance and investor relations (Summit Housing Group, Inc.), construction (Summit Construction Group, Inc.), and on-going property management (Highland). Our continued growth and success is made possible by our great staff and dynamic partnerships with institutions and organizations working together to ensure quality affordable housing throughout the US.</p><p></p><p><b><br>
Position Description: Assistant Property Manager</b></p><p>
This position will work closely with the Property Manager to facilitate the operations of assigned properties.
</p><ul><li>Property reputation management and satisfaction ratings</li><li>
Managing waitlists, showings, applications, resident interviews, agreements, pre-inspections, regulation compliance, move-ins, resident relations, service requests, vacancies, and renewals</li><li>
Rent collection, reporting, compliance and eviction processes</li><li>
Vendor, legal/professional counsel and utility management</li><li>
Updating marketing materials</li><li>
Other duties as assigned</li></ul><p></p><p><b><br>
Required Skills and Experience:</b> To be considered for this position, candidates must be able to demonstrate:</p><ul><li>
1 years of hands-on property management of LIHTC complexes including resident and financial management</li><li><b>
Must have a &quot;Montana Property Manager License&quot;</b></li><li>
Experience with bookkeeping, financial, AP and other tracking systems used for property management</li><li>
Expert in Microsoft Office applications</li><li>
Superb written and verbal skills</li><li>
Some college, associate's degree, or equivalent work experience</li></ul><p></p><p><b><br>
Additional knowledge/experience:
</b></p><ul><li>Fair Housing experience or we will provide training</li></ul><p></p><p><b><br>
Required work behaviors:</b></p><ul><li>
Spirited initiative and resourcefulness</li><li>
Entrepreneurial approach</li><li>
Remover of barriers</li><li>
Results focused</li><li>
Accountable</li></ul><p></p><p><b><br>
Physical Characteristics: </b>The position requires the following:</p><ul><li>
80% office work (meetings, phone, computer, etc.)</li><li>
Must possess a valid driver's license and be insurable for company vehicles.
</li><li>Standard vision, with or without corrective eyewear.</li><li>
Standard hearing, with or without a hearing aid.</li><li>
20% property site visits and remote office locations which require the ability to climb one flight of stairs and the ability to walk a half mile per property approx. once per week.</li><li>
Ability to lift a minimum of 25 pounds, approximately 3 times per week.</li></ul><p></p><p><b><br>
Schedule and Benefits:</b></p><ul><li>
Schedule: Part-time</li></ul></div><p></p>

Assistant Property Manager- Hamilton, MT

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Assistant Community Manager - Evergreen Westside

Community Manager

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Assistant Community Manager - Lease Up - 900 Rainier

Property Manager - Link Evanston

Business Office Manager/Payroll

Assistant Property Manager- Hamilton, MT