resident services coordinator

Way Finders

<div>Department: Property &amp; Asset Management Work Arrangement: Onsite
Resident Services Coordinator (Agawam &amp; Ludlow)
Way Finders is a Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so!
At Way Finders, we are passionately invested in lifting up the region&rsquo;s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options.
Interested in joining our team of dedicated professionals? Way Finders is currently seeking a Resident Services Coordinator in our Property Management department. The Resident Services Coordinator will further our mission by coordinating support services, initiating referrals, and advocating for frail or at-risk tenants.
Benefits include: 20 days of accrued paid time-off in year one | 15+ holidays annually | Health, dental, and vision insurance options FROM DAY ONE | Educational assistance | Medical Reimbursement Account | Dependent Care Account | 403(b) retirement plan with employer match | Life insurance | Short-term and long-term disability insurance | Transportation benefits | Employee Assistance Program | Annual staff picnic!
Wage starts between $21.50 and $24.75 per hour depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. CORI/MVR. 
 
The candidate will work fully onsite, covering properties located in Agawam and Ludlow, MA. Some occasional travel to other sites may be required to meet program needs.<div>
Responsibilities include: 
<ul><li>Coordinate support services for tenants by initiating referrals and providing advocacy; counsel tenants on available resources and provide assistance in accessing services as needed and appropriate</li><li>Maintain accurate client case files in a timely manner</li><li>Develop and maintain database of appropriate resources in a proactive, organized manner</li><li>Promote participation and involvement in local senior centers, libraries, etc., to foster a continued link to the community, in an informed, individualized, and empathetic manner</li><li>Develop partnerships with service providers to ensure comprehensive and seamless service delivery</li><li>Ensure materials are accessible for all tenants (e.g. large print)</li><li>Liaise between tenants and property managers</li><li>Identify and communicate in a timely manner any issue that may adversely affect the department or agency</li></ul></div><div>
Requirements include: 
<ul><li>3 years&rsquo; equivalent experience in social/human services, or a related role, with 1 year as a field specialist; a combination of experience plus an Associate degree may be a substitute</li><li>Bilingual (Spanish/English) written and verbal skills required</li><li>Demonstrated ability with Microsoft Office applications, and comfort learning new technologies</li><li>Ability to assess priorities, organize, and operate in a flexible manner</li><li>Clear, effective, and timely communication skills</li><li>Valid driver&rsquo;s license with acceptable driving record; reliable vehicle
</li><li>CORI</li></ul></div>
Way Finders is an Equal Opportunity Employer. This position is available to all without regard to race, color, religion, national origin, disability, age, gender or gender identity, sexual orientation, political affiliation, or veteran status. We provide reasonable accommodation for qualified individuals.</div>

Resident Services Coordinator (Agawam & Ludlow)

Bonaventure Senior Living

<div>Bonaventure of Pueblo is seeking an Engaged Assisted Living Coordinator/Resident Care Coordinator. 


From $56,500 to $65,000 per hour 


Are you dedicated to making a difference?

We are seeking an Assisted Living Coordinator/Resident Care Coordinator to positively impact our residents' daily lives and guide families through the assisted living process. This role is crucial in ensuring our residents receive the highest quality of care, service, and safety. Additionally, the role involves training care staff to provide exceptional care and become future leaders. If you have strong leadership skills and are passionate about making a difference, we want to hear from you! 


Top reasons to work at Bonaventure
<ul>
<li>High Starting Wage - From $56,500 to $65,000</li>
<li>Health Benefits - Medical and dental coverage with a minimum of 30 hours worked per week.</li>
<li>Flexible Spending Account &ndash; For Healthcare and Day Care expenses.</li>
<li>Retirement - Generous 401k matching program.</li>
<li>Professional Growth - We provide on the job paid training. In addition, we provide paid education assistance and career advancement thru promotions to qualified individuals.</li>
<li>Paid Time Off - To have fun, take care of yourself and your family.</li>
<li>6 Paid Holidays off</li></ul> 


What Will You Be Doing?

This position oversees the operations of the community's assisted living program, aligning resident needs, state regulations, and company policies and procedures to provide exceptional care to residents. In this role, you will be responsible for the following tasks: 

<ul>
<li>Hire, train, supervise, and schedule care staff members.</li>
<li>Coordinate and monitor all services relating to resident care needs through service plans.</li>
<li>Update care and services to residents as needed through communication logs and service plans; meet with residents and family members to review service plans and charges.</li>
<li>Provide hands-on training and support to medication aide and caregiving staff.</li>
<li>Alert the Registered Nurse Consultant when a resident has a change of condition.</li>
<li>Conduct timely audits of the medication administration program to ensure accuracy and completeness.</li>
<li>Address resident and family concerns in a timely and appropriate manner.</li>
<li>Model leadership and maturity to staff; present professionally to residents and family members.</li></ul> 


Qualifications
<ul>
<li>Have or obtain state certifications and licenses.</li>
<li>Demonstrated experience supervising team members and providing training and support.</li>
<li>Understand and follow State regulations as well as company policies and guidelines.</li>
<li>English language required.</li>
<li>CPR Certification (preferred).</li>
<li>Must pass a criminal background check and drug test.</li> 
</ul>
Bonaventure of Pueblo

Our state-of-the-art senior living communities offer assisted living, residential care, memory care, and independent living. We provide in-home health care services to residents in our communities. 


Immediate job opportunities are available, so apply today! 


Why Work for Bonaventure Senior Living

Not all senior living communities are the same. At Bonaventure, one of our main guiding principles is, &quot;You can never go wrong when you are doing the right thing.&quot; This philosophy embodies our commitment to caring for our residents and team members, and we strive to uphold it. 


Bonaventure is also committed to providing an exceptional senior lifestyle, ensuring our residents and staff remain happy and engaged. Our employees enjoy a lively work environment, thorough training and support, and take pride in working for a company that provides exceptional service. 


Our culture is based on respect, appreciation, and empowerment. If you are a friendly, driven individual with a passion for helping others, Bonaventure Senior Living is the perfect fit for you!</div>

Assisted Living Coordinator/Resident Care Coordinator - Bonaventure of Pueblo

Savoy Life

<div><div>Savoy Life is a distributed senior living platform focused on bridging the gap between senior living communities and healthcare. With a team of specialized clinicians, including nurses and geriatricians, Savoy Life offers a tech-enabled solution that empowers senior living operators to do their jobs more effectively and efficiently so they can move residents into their communities faster and keep them healthier for longer.</div>
About Savoy Life:

Savoy Life is a healthcare startup focused on improving senior living. Savoy Life's model of care aims to support senior living communities and help tie residents, their caregivers, and the providers within the community together. This is done by partnering with senior living communities to coordinate and manage clinical gaps for residents to improve these community's core business drivers. We deploy our own team of clinical experts both in-person and virtually paired with technology to provide instant leverage and relief for the community's staff and fill gaps in care not always met by existing providers in the community. We honor residents' existing care team including primary care via wraparound services to give residents the high-quality care and support they deserve, on their terms.

Work Schedule: Full-time, In-person (at local senior living communities)

Location: Spokane Valley, WA, through Coeur D'Alene, ID

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support within senior living communities in and around Spokane Valley, WA, through Coeur D'Alene, ID. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as on-site senior living community teams to improve resident outcomes as well as a virtual provider.

Key Responsibilities:
<ul>
<li>Care Delivery Back Office Support
<div><ul><li>Schedule various patient visits in the EHR to optimize the RN and APP's time while coordinating with patient and caregiver needs</li></ul>
<ul><li>Answer inbound calls, text messages, and voicemails in a professional and timely manner</li></ul>
<ul><li>Monitor and manage inbound and outbound faxes</li></ul>
<ul><li>Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner</li></ul>
<ul><li>Identify and manage health plan insurance for residents</li></ul>
</div></li><li>Care Coordination Support
<div><ul><li>Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes</li></ul>
<ul><li>Work with the local Savoy team to collaborate with other community resources that aid in Savoy's goals of supporting patient care</li></ul>
<ul><li>Manage facilitated telehealth visits with Savoy's virtual provider</li></ul>
<ul><li>Support the ongoing care with direct RCC led resident visits</li></ul>
<ul><li>Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff</li></ul>
<ul><li>Drive engagement with eligible residents, POAs, and families through education on Savoy's offering to get consent forms signed</li></ul>
</div>
</li></ul>Qualifications:
<ul>
<li>High School Diploma / GED (or higher)</li>
<li>2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support</li>
<li>Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience</li>
<li>Experience in geriatric care or senior living community is highly desirable</li>
<li>Must possess a valid and current driver's license</li>
<li>Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work</li>
<li>Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes</li>
<li>Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living</li>
<li>Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve</li>
</ul>
Benefits:
<ul>
<li>100% employer paid, comprehensive health care including medical, dental, and vision for you and your family</li>
<li>Paid maternity and paternity for 14 weeks at employees' normal pay</li>
<li>Unlimited PTO, with management approval</li>
<li>Opportunities for professional development and continued learning</li>
<li>Optional 401K, FSA, and equity incentives available</li>
</ul>
Hourly Rate: $26-$31/hour 


Mission 
We make healthcare work for seniors and their caregivers.

Vision 
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare&mdash;so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values 
Engage 
We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect&mdash;always assuming positive intent. 
Empower 
We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence. 
Simplify 
We cut through complexity to create clear, accessible, and compassionate care&mdash;imagining new ways to make healthcare work better for everyone.<div> 
We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.</div></div>

Resident Care Coordinator – Senior Living

Westcott Wilcox Elderly Residential Housing Inc.

Overview Join our dedicated team as a Residential Care Coordinator on the third shift, where you will play a vital role in ensuring the safety, well-being, and smooth operation of our residential care facilities during overnight hours. This energetic position offers an opportunity to provide compassionate support to residents while coordinating essential care activities and maintaining a secure environment. Your proactive approach and attention to detail will help create a comfortable and safe space for those we serve.Duties<ul><li>Monitor resident safety and respond promptly to their needs during overnight hours</li><li>Coordinate with healthcare providers, families, and staff to ensure proper care delivery</li><li>Maintain accurate documentation of resident activities, incidents, and care plans</li><li>Conduct routine safety checks of the facility, including fire safety and security protocols</li><li>Assist residents with personal care tasks as needed, promoting dignity and independence</li><li>Communicate effectively with team members to ensure seamless shift transitions and continuity of care</li></ul>Requirements<ul><li>Strong organizational skills with the ability to manage multiple responsibilities efficiently</li><li>Excellent communication skills to interact compassionately with residents, families, and staff</li><li>Ability to work independently during overnight hours while maintaining vigilance for safety issues</li><li>Prior office experience that demonstrates reliability and attention to detail</li></ul>This role offers a rewarding opportunity to make a meaningful difference in residents&rsquo; lives while working in a dynamic, supportive environment. We value proactive individuals who are committed to providing exceptional care during the third shift.Job Type: Part-timePay: $17.50 - $18.50 per hourBenefits:<ul><li>Paid sick time</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Are you currently vaccinated for the current flu season or willing to receive vaccine?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Shift availability:<ul><li>Overnight Shift (Required)</li><li>Night Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Danielson, CT 06239 (Required)</li></ul>Work Location: In person

Residential Care Coordinator-THIRD SHIFT

Christianson Companies, Inc.

<div><div>The Assistant Property Manager supports the Property Manager in all aspects of daily property operations. This role ensures efficient office procedures, supports leasing and resident retention, enforces lease compliance, and maintains high standards for property appearance and customer service. 
________________________________________ 
Core Responsibilities 
1. Daily Operations 
<ul><li>Review and respond to PRG email and voicemail each morning. Prompt communication is mandatory.</li><li>Manage and update the PRG calendar daily. Appointments must be clearly coded by employee, with no scheduling conflicts.</li><li>Maintain a clean, organized office and ensure all tour units are presentable at all times.</li></ul>
2. Leasing &amp; Renewals 
<ul><li>Schedule and conduct property tours, following Fair Housing guidelines.</li><li>Execute leases with all required documentation (ID, insurance, income verification, pet records).</li><li>Proactively follow up on renewals. Complete and file renewal and non-renewal notices accurately and on time.</li></ul>
3. Resident Relations 
<ul><li>Address resident concerns professionally and efficiently. Document all interactions in the property management system.</li><li>Process all resident notices (move-outs, lease violations, non-renewals) with accuracy and timeliness.</li><li>Monitor and enforce lease compliance. Issue formal notices as necessary and maintain detailed records.</li></ul>
4. Maintenance Coordination 
<ul><li>Review, assign, and follow up on work orders daily. Ensure completion and resident satisfaction.</li><li>Report any resident-billable maintenance items to the Property Manager immediately.</li><li>Coordinate with vendors and confirm completion of cleaning, paint, and carpet services for turnovers.</li></ul>
5. Invoice &amp; Financial Processing 
<ul><li>Review and code all incoming invoices daily. Mark resident charges clearly with &ldquo;TC&rdquo; on the invoice stamp.</li><li>Submit invoices promptly for Property Manager approval and processing.</li><li>Assist with coding of bills and scanning maintenance charges to the Maintenance Supervisor.</li></ul>
6. Training and Team Communication 
<ul><li>Lead initial training for Leasing Professionals. Provide ongoing support and development.</li><li>Participate in regular team check-ins. Share updates, raise concerns, and contribute to weekly leasing meetings.</li></ul>
7. Reporting &amp; Documentation 
<ul><li>Update the vacancy list in real time as notices are received.</li><li>Maintain accurate records of resident insurance, roommate changes, move-outs, and turnovers.</li><li>Submit completed quarterly property and open-unit inspections by the 15th of the scheduled month.</li></ul>
8. Marketing &amp; Advertising 
<ul><li>Monitor and evaluate advertising effectiveness. Recommend changes as needed.</li><li>Ensure comparative shopping is completed and documented for assigned properties.</li></ul>
________________________________________ 
General Expectations</div><ul><li>Represent the company professionally at all times.</li><li>Maintain confidentiality and adhere to all Fair Housing laws and company policies.</li><li>Support the Property Manager and perform all other duties as assigned.</li></ul>
**Experience in Residential Property management field is preferred 
 
 
 
#hc177852</div>

Assistant Property Manager

Morgan Properties

Join Our Team as an Assistant Property Manager – Where Growth And Opportunity Awaits!
 We are seeking a reliable and ambitious Assistant Property Manager to join our team. If you are passionate about property management, have excellent communication skills, and are eager to assist with the daily operations of the property, this role is perfect for you!
 
What You Can Expect from Us: 
<ul>
<li>We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:</li>
<li>20% Rent Discount</li>
<li>Excellent Base Pay : $25 - $27</li>
<li>$100 New Lease Commissions</li>
<li>Property Staff Shared Renewal Commissions (paid monthly)</li>
<li>$300 Morgan Essentials (paid quarterly)</li>
<li>Employee Referral Program (Earn up to $750 per referral)</li>
<li>Education/Tuition Reimbursement Program</li>
<li>Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability</li>
<li>Retirement Plan: 401(k) with Company Match</li>
<li>Generous Paid Time Off: Including 10 Holidays per year and sick leave</li>
<li>Employee Assistance Program</li>
<li>Additional Employee Discounts on various services</li>
</ul>
What You’ll Be Doing: 
As an Assistant Property Manager, you will play a vital role in the smooth operation of the property under the guidance of the Property Manager. You will assist with leasing, collections, resident services, and maintenance oversight while ensuring the property’s high standards and providing top-notch service to both residents and staff.
 
Essential Responsibilities: 
<ul>
<li>Leasing, Collections, and Resident Services.</li>
<li>Address delinquent accounts and initiate the eviction process, filing necessary documents and attending court hearings if required.</li>
<li>Assist in following up on delinquencies and ensure timely collection of payments.</li>
<li>Handle all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.</li>
<li>Assist in scheduling appointments for potential prospects and residents.</li>
<li>Maintain accurate resident records, including account setup (names, lease dates, charges, and credits).</li>
<li>Process security deposit refunds and ensure positive resident relations.</li>
<li>Record all resident correspondence and assist in validating rental eligibility.</li>
<li>Promote resident retention programs and address resident concerns promptly.</li>
</ul>
Managerial Support and Staff Coordination: 
<ul>
<li>Provide support in the absence of the Property Manager and assist in managerial duties as directed.</li>
<li>Assist with creating monthly reports covering renewals, rents, leasing, resident retention, and maintenance.</li>
<li>Provide training and coaching to office staff as directed by the Property Manager.</li>
<li>Attend staff meetings and take minutes when necessary.</li>
<li>Assist in collection and processing of all payments and purchase orders.</li>
<li>Assist in any requested work to be done on the property and ensure completion.</li>
</ul>
Vendor Relations and Lease Oversight: 
<ul>
<li>Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements.</li>
<li>Oversee lease and renewal processes, ensuring accuracy and compliance with policies.</li>
<li>Maintain renewal records and assist with marketing and follow-up for leasing.</li>
</ul>
Compliance: 
<ul>
<li>Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance.</li>
</ul>
What We’ll Expect from You:Qualifications: 
<ul>
<li>Two to three years of related experience and/or training.</li>
<li>Prior experience in property management or managerial experience in a sales/customer service role.</li>
<li>Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties.</li>
</ul>
Skills: 
<ul>
<li>Strong interpersonal and communication skills to interact effectively with residents and office staff.</li>
<li>Strong analytical and problem-solving skills to resolve issues efficiently.</li>
<li>Detail-oriented with the ability to maintain accurate records and manage various tasks simultaneously.</li>
<li>Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.</li>
</ul>
Ready to support and enhance our community? Apply today and take the next step in your career with us!
 
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
 
Get To Know Us: 
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
 
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

ALG Senior

<div>Are you a friendly and professional individual with a passion for providing excellent customer service and creating a welcoming environment for seniors? 

The Crossings of Smithfield is seeking a dedicated Concierge to assist residents and visitors at The Crossings of Smithfield, ensuring a high level of service and enhancing the overall experience for everyone in our community.

Why Join The Crossings of Smithfield?

At The Crossings of Smithfield, we foster a culture of compassion, leadership, and growth&mdash;for our residents and our team. We offer:
<ul>
<li>Competitive pay rates</li>
<li>Comprehensive health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Ongoing professional development opportunities</li>
<li>Company-paid life insurance</li>
<li>Company-paid Employee Assistance Program</li>
</ul>
Essential Duties and Responsibilities:
<ul>
<li>Resident &amp; Visitor Services: Greet residents, families, and visitors warmly, providing assistance with inquiries, directions, and requests to ensure a positive experience.</li>
<li>Concierge Support: Offer a variety of concierge services, including arranging transportation, coordinating reservations, and helping residents with special requests or errands.</li>
<li>Communication Hub: Serve as a central point of contact for residents and staff, communicating important information about community events, activities, and announcements.</li>
<li>Customer Service Excellence: Maintain a high level of customer service, ensuring that all residents feel valued, heard, and well-supported in their needs and requests.</li>
<li>Administrative Tasks: Perform light administrative duties such as maintaining logs, scheduling appointments, and assisting with resident or visitor check-in/check-out procedures.</li>
<li>Event Coordination: Assist in the coordination of community events and activities, ensuring residents are informed and engaged.</li>
<li>Problem Resolution: Address any concerns or issues promptly and professionally, ensuring that problems are resolved quickly and to the satisfaction of residents and their families.</li>
<li>Safety &amp; Security: Assist with security procedures, including monitoring guest and visitor access, maintaining a safe environment, and reporting any concerns to management.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent (required)</li>
<li>Previous customer service or concierge experience (preferred)</li>
<li>Strong communication, interpersonal, and organizational skills</li>
<li>Ability to manage multiple tasks simultaneously and prioritize effectively</li>
<li>Compassion for and a desire to work with the elderly</li>
<li>Professional appearance and demeanor</li>
<li>Proficiency with office equipment and software, including Microsoft Office Suite</li>
<li>Strong problem-solving and conflict resolution skills</li>
</ul>
If you&rsquo;re a personable, organized, and service-oriented individual who thrives on helping others, apply today to make a meaningful difference as a Concierge at The Crossings of Smithfield!</div>

Concierge

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10000 resident services coordinator jobs Near Me

Resident Services Coordinator (Agawam & Ludlow)

Assisted Living Coordinator/Resident Care Coordinator - Bonaventure of Pueblo

Resident Care Coordinator – Senior Living

Residential Care Coordinator-THIRD SHIFT

Assistant Property Manager

Assistant Property Manager

Concierge