resident services coordinator

Onni Group

<div><p><b>Job Description:</b></p><p>
The Resident Services Coordinator is the face person of our property management team and ensures the overall quality of our resident&rsquo;s experience meets the company&rsquo;s established standards and complies with all applicable laws.</p><p></p><p><b>
Perks &amp; Benefits:</b></p><ul><li>
Competitive pay and a Comprehensive Benefit Package</li><li>
Health Saving Account, Flexible Saving Account, Employee Assistance Program</li><li>
Annual Education Allowance</li><li>
Generous Referral Program</li><li>
Fun and collaborative company culture with lots of team-building events</li><li>
Friends and Family rates for Level Hotels &amp; Furnished Suites, The Opus Hotel and The Emily Hotel</li></ul><p></p><p><b>
What Will You Do?</b></p><ul><li>
Supports the Assistant Property Manager with renewals, rent collection, service request completion, customer service phone calls, file organization &amp; accuracy, resident communication &amp; inquiries, lease contract questions/changes and other administrative duties.</li><li>
Foster resident retention through exceptional day to day resident interactions via in-person, phone call/voicemail and email communication to encourage positive online reputation reviews.</li><li>
Take ownership of resident concerns with solutions-oriented and caring attention while seeking manager support in a timely manner.</li><li>
Schedule move-in and moves out inspections with residents.</li><li>
Assist with managing all move-in and move-out calendars while keeping management software up to date.</li><li>
Coordinate move-in orientations and conduct orientations in a way that promotes owner reputation and provides superior customer satisfaction.</li><li>
Schedule freight elevator for move-ins and move-outs.</li><li>
Organize and manage inventory list of products used by leasing and management such as collateral, access devices, move-in amenity products, etc.</li><li>
Assist residents with adding rentable items such as parking spaces, EV parking, storage lockers, storage rooms, and amenity reservations when necessary.</li><li>
Perform all duties of a Leasing Coordinator as needed to the benefit of the property.</li><li>
Support the leasing team with the assistance of file checklist tasks in anticipation of new leases.</li><li>
Shop competitive properties.</li><li>
Assist with company/vendor sponsored resident events.</li><li>
Assist with community wide e-blasts, residential notices, and elevator displays.</li><li>
Maintain exceptional standards of leasing office, tour path, and model apartments.</li><li>
Review unit turn requirements with supervisor prior to move-ins.</li><li>
Complete move-in requirements &amp; packets, final inspection of apartments prior to new move-ins and conduct move-in apartment inspections with new residents.</li><li>
Prepare and distribute move-in gifts for all new residents moving in.</li><li>
Provide exceptional service to customers, vendors, and colleagues.</li><li>
Promote and participate in Company sponsored training programs and ensures the participation of all maintenance staff as required.</li><li>
Handle resident issues, conflicts, and complaints professionally and escalate to management when appropriate.</li><li>
Assist with LEVEL reservations and ensures the unit is ready for the guest and ensures they are properly checked in HMS.</li><li>
Works closely with the LEVEL team with all reservations, including last minute reservations</li><li>
Comply with company&rsquo;s policies and procedures, safety rules and regulations, and all applicable local, state and federal laws.</li><li>
Complete all training provided by the company with regards to accounting, fair housing, marketing, leasing, customer service, etc.</li><li>
Perform other duties as required.</li></ul><p></p><p><b>
What You Bring:</b></p><ul><li>
High School Diploma or equivalent required</li><li>
Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook</li><li>
Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the executive and the company to outside parties</li><li>
Excellent interpersonal, oral, and written communication skills</li><li>
Excellent writing, proofreading, and editing skills</li></ul><p></p><p><b><br>
Salary Range:</b></p><p>
$22.84 to $25.00 USD</p><p></p><p><b><br>
About The Company:</b></p><p><b>
Onni</b></p><p>
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.</p><p></p><p><b><br>
AI Use:</b></p><p>
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.</p><p></p><p><br>
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.</p><p></p><p><b><br>
How To Apply:</b></p><p><i>
Please apply through the link on the job posting and attach your resume and any other required documents.</i></p><p><i>
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.</i></p></div><p></p>

Resident Services Coordinator

East Bay Asian Local Development Corporation

<div><b>Make a Difference in Oakland - Join EBALDC in Building Healthy, Vibrant Communities as </b>Senior Resident Services Coordinator &ndash; California Hotel (Oakland, CA)<br>
<br>
East Bay Asian Local Development Corporation (EBALDC) is a nonprofit community development organization that has been building healthy, vibrant, and safe neighborhoods in Oakland and the East Bay for over 50 years.<br>
<br>
<b>About the Role</b><br>
The Senior Resident Services Coordinator will be based at the historic California Hotel, a landmark affordable housing community that includes Permanent Supportive Housing (PSH) units. This full-time leadership role supports residents with housing stability, food security, and community connection while partnering with onsite case managers, the County of Alameda, and the Alameda County Community Food Bank.<br>
<br>
We are seeking someone who brings compassion and grace, while also maintaining clear boundaries and professional judgment. The ideal candidate will understand the unique dynamics of PSH and Oakland&rsquo;s diverse communities.<br>
<br>
<b>Position Summary</b><br>
The Senior Resident Services Coordinator (SRSC) plays a key leadership role in supporting residents at the historic California Hotel. This position requires demonstrated experience working with formerly homeless individuals, people with mental health challenges, and other vulnerable populations, ensuring residents are treated with dignity and respect while maintaining healthy boundaries.<br>
<br>
The SRSC will act as a bridge between EBALDC residents, Property Management, and third-party service providers&mdash;including onsite case management partners, the County of Alameda, and the Alameda County Food Bank. The SRSC will provide direct resident support, build community engagement, coordinate services, and foster collaborative partnerships that strengthen housing stability and build a resilient community for all residents.<br>
<br>
<b>REQUIREMENT: </b><b>Languages Required:</b> English (speaking, reading &amp; writing)<br>
<b>Key Duties &amp; Responsibilities</b><br>
<b>Resident Support &amp; individual Assistance (60%)</b><ul><li>
Provide individualized support with housing stability, public benefits, employment readiness, and budgeting.</li><li>
Respond to resident concerns, including mediation, crisis intervention, and conflict resolution.</li><li>
Partner with onsite case managers and external service providers to ensure wraparound support for residents.</li><li>
Use trauma-informed approaches in responding to behavioral health needs, including de-escalation and mental health crisis intervention.</li><li>
 Support residents experiencing food insecurity by coordinating food bank programs and connecting to nutritional supports.</li></ul><b>
Community Engagement &amp; Leadership development (15%)</b><ul><li>
Develop inclusive resident engagement strategies through one-on-one outreach, meetings, and events.</li><li>
 Facilitate resident community activities that strengthen relationships, reduce isolation, and promote mutual support.</li><li>
 Connect residents with civic engagement and leadership opportunities, including EBALDC&rsquo;s Resident Leadership Council.</li><li>
 Mentor emerging resident leaders and support their development as advocates for community change.</li></ul><b>
Partnership &amp; Property Management Coordination (15%)</b><ul><li>
 Maintain strong collaboration with Property Management to support residents at risk of eviction or experiencing safety issues.
</li><li>Conduct monthly meetings with Property Management to assess resident needs, review referrals, and discuss community concerns. Maintain documentation of meetings.</li><li>
 Plan and coordinate property-wide resident meetings, community-building activities, and service-related events.
</li><li><ul><li>Develop partnerships with local organizations to enhance resident services, education, and community-building opportunities.
 </li></ul></li><li>Work closely with Property Management to assist residents at risk of eviction, offering support, intervention strategies, linkages and referrals to community-based services.</li><li>
Build and sustain partnerships with local organizations (mental health providers, workforce programs, advocacy groups) to expand resident support networks.</li></ul><b>
Data Management &amp; Reporting (10%)</b><ul><li>
Track resident outcomes using EBALDC data systems, ensuring accurate case notes and reports.</li><li>
 Support funding proposals and grant reporting with program data, success stories, and resident feedback.</li><li>
 Maintain up-to-date records of resident interactions and service referrals.</li><li>
 Maintain accurate documentation of services, progress notes, and referrals while ensuring compliance with HIPAA and organizational standards.
 </li><li>Ensure compliance with data tracking requirements and confidentiality standards.</li><li>
 Prepare and submit required reports and participate in quality assurance initiatives.</li><li>
 Assist in evaluating program effectiveness and recommend improvements.
 </li><li>In collaboration with Resident Services Manager, develop and implement annual logic model for assigned properties.
 </li><li>Report incidents such as child, dependent adult, and elder abuse in accordance with state law</li></ul><b>
Core Competencies</b><br>
1. PSH &amp; Vulnerable Populations Expertise &ndash; Experience working with individuals with histories of homelessness, trauma, and behavioral health challenges.<br>
2. Cultural Humility &amp; Community Knowledge &ndash; Deep understanding of Oakland&rsquo;s cultural, social, and historical context.<br>
3. Partnership &amp; Collaboration &ndash; Skilled in building and sustaining partnerships with agencies and service providers.<br>
4. Crisis Response &amp; Conflict Resolution &ndash; Ability to de-escalate crises using trauma-informed practices.<br>
5. Leadership &amp; Mentorship &ndash; Experience guiding junior staff and resident leaders.<br>
6. Organizational &amp; Reporting Skills &ndash; Strong documentation, data entry, and reporting skills.<br>
<br>
<b>Qualifications</b><ul><li>
Minimum of 4&ndash;6 years of experience in social services, with at least 2 years working in PSH or with similar populations.</li><li>
Bachelor&rsquo;s degree in social work, psychology, public health, or related field (equivalent experience considered).</li><li>
Experience partnering with external agencies and service providers.</li><li>
Strong written and oral communication skills; bilingual ability in Spanish, Cantonese or other languages is highly desirable.
</li></ul><ul><li>Proficiency with Microsoft Office and database management systems.
</li><li>CPR/First Aid certification (training provided if not current).
</li><li>Ability to pass DOJ and other required background checks.
</li></ul><b>Salary Range</b><b>:</b><b> </b><b>Senior RSC $58,000-$69,000(Annually)</b><br>
<b>What You&rsquo;ll Do</b><ul><li>
Provide direct support to residents around housing stability, public benefits, employment readiness, and budgeting.
 </li><li>Partner with case managers, service providers, and local agencies to strengthen wraparound supports.
 </li><li>Coordinate food security programs and connect residents with community resources.</li><li>
 Build resident leadership and foster a sense of community through engagement activities.</li><li>
 Collaborate closely with Property Management to identify and support residents at risk of losing housing.<br>
<br>
<b>Why Join EBALDC?</b></li><li>
 Competitive salary and benefits package</li><li>
 Ongoing training and professional development</li><li>
 A supportive, diverse, and inclusive workplace</li><li>
 The chance to make a real difference in the lives of Oakland residents</li></ul>
We&rsquo;re hiring! EBALDC is seeking a compassionate, mission-driven Senior Resident Services Coordinator for the historic California Hotel in Oakland. Bring your PSH experience, community knowledge, and passion for equity to a team dedicated to housing stability and resident empowerment.<br>
<br>
 Full-time role | Oakland, CA | ❤️ Make an impact<br>
<br>
<b>Benefits and Other Information</b><br>
EBALDC offers excellent benefit. EBALDC pays up to 100% of employee premiums and 60% of dependent premiums for Medical, Dental, Vision, LTD and Life, EAP, Retirement, Paid Time Off, CA Paid Sick Leave, Holidays and Wellness Days off for all eligible employees.<br>
<br>
<b>Equal Employment Opportunity</b>: Equal employment opportunity in full compliance with applicable law will be provided to all persons without regard to age, marital status, religion, gender, sexual orientation, gender identity, race, creed, color, national origin, mental or physical disability (including but not limited to AIDS and ARC) military or military veteran status, or other characteristics protected by law.<br>
<br>
<b>Diversity, Equity, and Inclusion (DEI):</b><b> </b>We believe our commitment to building healthy, vibrant and safe neighborhoods through community development is strengthened when we pursue diversity, equity, and inclusion as both agency values and practices.<br>
<br>
<b><i>This position qualifies for the federal Public Service Loan Forgiveness (PSLF) program.</i></b><i> As a nonprofit employer, EBALDC is a qualified organization under the PSLF program, which may allow eligible employees to receive forgiveness on certain federal student loans after meeting program requirements.</i><br>
<br>
<b>**All candidates will be subject to a background check as a condition of employment**</b><br>
Please NO PHONE CALLS!<br>
EBALDC is an EOE Employer<p>
</p><p>qxWgCFfRyJ</p></div>

Senior Resident Services Coordinator

WSH Management

<div><p>The Social Service Coordinator supports the well-being and engagement of residents at two senior housing communities, allocating approximately 60% of their time to a 64-unit property and 40% to a 51-unit property, both serving senior and/or disabled residents. The coordinator ensures that residents&rsquo; social service, behavioral health, and physical health needs are identified and addressed through appropriate referrals and coordination with community service providers while working closely with property management to support resident wellness and independence. The role also includes planning and facilitating daily and monthly programming that promotes community involvement, including activities such as Bingo, arts and crafts, chair exercises, resident luncheons, and educational workshops on topics such as health and finance. In addition, the coordinator develops a monthly activities calendar in collaboration with the Property Manager, encourages resident participation in programs and services, maintains an organized and sanitary activity environment, and ensures that necessary supplies are available to support resident activities.</p><ul><li>
Develop and maintain healthy and productive professional helping relationships with all residents to ensure that:</li></ul><ul><li>
Residents&rsquo; social service, behavioral healthcare, and physical healthcare needs are routinely, promptly and appropriately addressed;</li><li>
Residents actively participate in voluntary services by attending meetings and scheduled appointments;</li><li>
Residents and their guests conduct themselves appropriately and in a manner that promotes mutual respect among property management staff and resident neighbors and promotes and maintains harmony in the community;</li><li>
Residents actively cooperate with property management and maintenance staff in maintaining their units and addressing special maintenance problems (e.g. hoarding, bed bug infestations and other pest management problems, etc.).</li><li>
Residents have access to and participate in on-site workshops and social programs designed to develop their skills for maintaining long-term housing stability, for living in the community independently and self-sufficiently, and for integrating into the wider community.</li><li>
Residents seek appropriate assistance in solving problems, addressing changes and responding to crises;</li><li>
Residents achieve and maintain a maximum level of independence and self-sufficiency in their homes;</li><li>
Residents achieve long-term residential stability at their homes in the HACLA community.</li></ul><ul><li>
Conduct regular meetings with property management staff and service providers to establish and continuously improve standard policies and procedures for effectively addressing resident and property issues and concerns.</li><li>
As needed, and via collaboration with property management, security and maintenance staff and staff from the community agencies serving residents, develops, documents and coordinates the execution of collaborative and intensive individualized plans for addressing the specialized needs of those residents experiencing significant challenges to maintaining residential stability (e.g. recurring lease violations, smoking, continued hoarding, repeat bed bug infestations, etc.).</li><li>
Conducts frequent and routine friendly visits to resident units to maintain a positive presence in the community and awareness among residents of the Social Service Coordinator&rsquo;s purpose and availability.</li><li>
Develops, plans, coordinates and, as appropriate, conducts regular training programs for property management, maintenance, security and other staff members to develop staff skills and expertise in operating high quality permanent supportive housing programs and working effectively with the residents in those programs.</li><li>
Develops, coordinates, and as appropriate, conducts regular and appropriate workshops, classes and social programs for residents designed to promote community development and social integration and to develop</li><li>
residents&rsquo; skills for living self-sufficiently and maintaining their long-term housing stability; and contributes to and participates in community resident meetings led by property management team.</li><li>
Identifies, accesses and maintains relationships with all resources available in the community to support residents and staff, and to the maximum extent possible, brings community resources on-site to ensure resident and staff access to them.</li><li>
Provide continuous feedback on resident issues and concerns to property management staff and social service providers through frequent and routine communications and team meetings; and with respect to property management policies and procedures.</li><li>
Assist in efforts to advocate for and develop resources for the apartment community and other affordable and permanent supportive housing programs by collecting and maintaining accurate data and information on all activities and outcomes achieved with and by residents and preparing qualitative and quantitative reports on activities and outcomes as needed.</li><li>
Driving to local areas, company meetings and sister properties when necessary.</li><li>
Daily review of all emails and respond as necessary within 24 hours.</li><li>
Ensures that unsafe conditions are corrected in a timely manner.</li><li>
All other duties as assigned.</li><li>
Must possess a positive attitude and the ability to smile under all circumstances.</li><li>
Participate in training in order to comply with new or existing laws.</li><li>
Strong command of the English language, including proper grammar, spelling, and sentence structure.</li><li>
Thorough understanding of the English language and ability to communicate effectively with others.</li><li>
Strong writing and proofreading skills.</li><li>
Ability to work a flexible schedule, including evenings and weekends.</li><li>
Neat, clean, professional at all times throughout the workday and/or whenever present at the community.</li><li>
Comply with expectations as demonstrated in the employee handbook.</li><li>
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.</li></ul><ul><li>
A Bachelor&rsquo;s degree in social work, behavioral health or related field, or 2 &ndash; 3 years related experience.</li><li>
A minimum of two years of experience working in programs serving homeless or other special needs populations.</li><li>
Experience working in a supportive housing or other residential setting a plus.</li><li>
A personal commitment to the mission of affordable senior housing.</li><li>
Excellent written, verbal and electronic communication skills.</li><li>
Excellent organizational and interpersonal communications skills.</li><li>
De-escalation, conflict resolution, and crisis response and management skills.</li><li>
Excellent multitasking skills.</li><li>
Individuals with personal experience of mental illness and/or homelessness and/or other lived experience are strongly encouraged to apply.</li><li>
Knowledge of Microsoft Word, Outlook, Excel Spreadsheets, and Yardi or comparable property management software.</li></ul></div>

Social Services Coordinator

State of Arkansas

<div></div><div><div><div><div><div><div><b>Date: </b>Mar 19, 2026
</div></div></div></div><div><div><div><div><b>Req ID: </b>55969
</div></div></div></div><div><div><div><div><b>Location:
</b>Little rock, AR, US, 72205
</div></div></div></div><div><div><div><div><b>Category: </b>AR DEPT OF HUMAN SERVICES
</div></div></div></div><div><div><div><div><b>Anticipated Starting Salary: </b>$35,610.02
</div></div></div></div><div></div><div><div><div><div><div><b>Position Number: 22099969</b><br>
<b>County: Pulaski</b><br>
<b>Posting End Date: March 26, 2026</b></div><div><br>
<b>
 </b>This position is located at the Arkansas State Hospital, a 24/7 behavioral health facility, in Little Rock.</div><div><br>
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.</div><div></div><div><div><div><div><br>
Position Information</div>
</div><div><div><b>
Job Series:</b> Residential Care &ndash; Career Path</div><div><b>
Classification:</b> Residential Care Coordinator</div><div><b>
Class Code:</b> PRC03P</div><div><b>
Pay Grade:</b> SGS02</div><div><b>
Salary Range:</b> $35,610 - $52,703</div></div></div><div><div><div>
Job Summary</div>
</div><div>The Residential Care Coordinator is responsible for overseeing the coordination of care services within a state-operated residential care facility. This position ensures that residents receive individualized, high-quality care by collaborating with staff, healthcare providers, and family members.</div></div><div><div><div>
Primary Responsibilities</div>
</div><div>Implement, and monitor individualized care plans to meet the medical, emotional, and social needs of residents. Ensure residents attend appropriate medical appointments, therapy sessions, and support services. Advocate for residents by addressing concerns, needs, and preferences in a timely manner. Maintain accurate and confidential records of resident care plans, progress notes, and incident reports. Ensure compliance with Arkansas state laws, Medicaid requirements, and facility policies. Assist in conducting assessments and evaluations to determine resident eligibility for services. Monitor and report changes in resident conditions to the appropriate supervisors and healthcare providers. Respond to emergency situations and behavioral crises by implementing de-escalation strategies. Work with mental health professionals to develop behavior intervention plans as needed. Assist with daily operations, ensuring a safe, clean, and structured living environment. Participate in facility inspections, audits, and quality improvement initiatives.</div></div><div><div><div>
Knowledge and Skills</div>
</div><div>Ability to manage multiple residents' care plans and track service progress. Strong attention to detail and accuracy in record-keeping and documentation. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Knowledge of person-centered care, trauma-informed practices, and behavioral health services. Ability to assess and advocate for resident needs effectively. Excellent verbal and written communication skills for working with residents, families, and teams. Strong ability to mediate conflicts, de-escalate situations, and foster positive relationships. Familiarity with Arkansas state regulations, Medicaid guidelines, and facility policies regarding residential care. Ability to respond effectively to emergencies, medical incidents, or behavioral crises. Strong problem-solving and decision-making skills to address resident concerns and facility challenges.</div></div><div><div><div>
Minimum Qualifications</div>
</div><div><div>
At least one year of experience in social services, behavioral health, healthcare, psychology or a related field.</div><div><b><i>
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee&rsquo;s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.</i></b></div></div></div><div><div><div>
Licensure/Certifications</div>
</div><div>N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.</div></div></div><div><b><i>
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.</i></b></div></div></div></div></div></div></div><p></p>

RESIDENTIAL CARE COORDINATOR

Sapphire Health Services

Full-time
<br><br>
Day Shift
<br><br>
This position has Medication system and Med room oversight as its primary responsibilities.:
<br><br>
<b>JOB SUMMARY::</b><br>
A Resident Care Coordinator will work closely with the Health Services team in our Community Based Care facility to ensure the quality care of all residents. This position plays an important part of organizing and assisting with training new care staff and provide ongoing mentorship to our current employees.
<br><br>
<b>RESPONSIBILITIES:</b><br>
<ul>
<li>Coordinates onboarding and orientation for new employees</li>
<li>Act as lead trainer for care team (including Caregivers and Med Techs)</li>
<li>Overseeing on-going training for all staff</li>
<li>Reviews assignments with Executive Director and Director of Health Services</li>
<li>Works with residents on activities of daily living while encouraging self-care and independence</li>
<li>Assist leadership with putting together staff schedules</li>
<li>Document any resident change of condition</li>
<li>Willing to cover shifts when needed</li>
<li>Other Duties as Assigned</li>
</ul>
<b>REQUIREMENTS:</b><br>
<ul>
<li>Must be 18 years of age</li>
</ul>
<b>EMPLOYEE BENEFITS:</b><br>
Benefits of being a Sapphire Health Services employee include, but is not limited to:
<br><br>
<ul>
<li>PTO</li>
<li>401(K)</li>
<li>Medical/Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Birthday/Holiday Pay</li>
<li>Wellness Fund</li>
<li>Uniform Fund</li>
<li>Longevity Bonuses</li>
<li>Quarterly Vacation Drawing</li>
<li>Tuition Reimbursement</li>
</ul>
<b>HOW TO APPLY:</b><br>
At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply!
<br><br>
<b>Address:</b> 872 Golfview Dr., Medford, OR 97504
<br><br>
<b>WHO WE ARE:</b> Located in Southern Oregon, Sapphire Ridgeview in Medford sits between bright green popular golf courses and views of snow capped mountains. We are a unique 51 apartment community serving the average age of 40-60 year old residents who are physically or mentally disabled and demonstrate behavioral tendencies. Sapphire provides on going training, tuition reimbursement, competitive wages and generous incentives to all employees.
<br><br>
<b>OUR MISSION:</b> TO PROMOTE THE HIGHEST QUALITY OF LIFE FOR OUR RESIDENTS, STAFF AND COMMUNITES WE STRIVE TO TREAT THEM ALL WITH THE GREATEST CONSIDERATION.:

Resident Care Coordinator

Woodlands Senior Living

<div>Description:
<p>
Do you have experience in Healthcare and are looking for the next step? Do you enjoy direct care but seek more administrative work? If you are pursuing a rewarding career within a supportive workplace, consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately!</p><p>
Woodlands Senior Living is a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment.</p><p>
What you will do as a Resident Assessment and Service Plan Coordinator:</p><ul><li>
Use the current resident assessment instrument (RAI) and designated company assessment-related forms and data sources, complete each resident&rsquo;s comprehensive assessment in a timely manner.</li><li>
Ensure the accuracy of RAI coding including, but not limited to, the coding for all payment items to achieve targeted case mix averages and avoid errors.</li><li>
Participate in the Department of Health and Human Services&rsquo; (DHHS) monthly MDS-RCA forum calls.</li><li>
Coordinate the development of each resident&rsquo;s comprehensive, individualized service plan to provide services in accordance with each resident assessment and identified needs.</li><li>
Facilitates each resident&rsquo;s service plan team meeting with the resident, family member and caregivers to discuss resident needs, goals and interventions.</li></ul><p>
The benefits to join the team:</p><ul><li>
Vacation and holiday pay because you deserve time to relax and recharge</li><li>
Perfect attendance bonus to recognize your dedication and commitment</li><li>
Referral bonus to show our appreciation for seeking new team members</li><li>
Tuition assistance because we believe in the investment of your growth and success</li><li>
Health, dental, vision and supplemental benefits to support your health</li><li>
401(k) savings and investment plan to prepare for your future</li></ul>
Requirements:
<p>
What you&rsquo;ll bring to the role:</p><ul><li>
Must be at least 21 years of age</li><li>
Must provide proof of immunization/immunity to MMR, Varicella and Influenza</li><li>
A current, valid license to operate a vehicle in the state of Maine and a driving record that is satisfactory to the company may be required</li><li>
Strong command of the English language with the ability to follow oral and written instructions with precision</li></ul></div>

Resident Assessment & Service Plan Coordinator

Housing Authority of Savannah

<div><p><b>Duties and Responsibilities:</b></p><p>
Responsible for efficiently and effectively managing internal and external communication channels for the Housing Authority of Savannah&rsquo;s (HAS) Family Self-Sufficiency (FSS), while supporting program growth, resident engagement, and strategic outreach. Performs a variety of tasks involving program planning, outreach development, participant recruitment, implementing and monitoring activities, and documenting and reporting program results. Reports to the Director of Resident Services. Responsibilities include, but are not limited to, the following:</p><p>
1. Develops and implements outreach and communication strategies to promote FSS initiatives.</p><p>
2. Supports strategic program growth initiatives by identifying opportunities to expand FSS enrollment and increase resident engagement across HAS Public Housing communities.</p><p>
3. Coordinates internal and external communications for the FSS program, ensuring consistent messaging.</p><p>
4. Creates and distributes newsletters, promotional materials, and program updates.</p><p>
5. Manages social media accounts and engages residents/FSS participants online.</p><p>
6. Organizes community events, workshops, and outreach activities, to enhance public awareness of FSS program.</p><p>
7. Collaborates with FSS team to identify program improvements and develop new initiatives that strengthen resident participation and long-term program outcomes.</p><p>
8. Coordinates the establishment and maintenance of the Program Coordinating Committee, governing board for FSS program, using various and appropriate agencies.</p><p>
9. Processes resident FSS applications, screen applicants and determines eligibility.</p><p>
10. Establishes and maintains contact with public and private community agencies that provide services and support to FSS program.</p><p>
11. Coordinates HAS&rsquo; efforts with social, community and other public agencies that provides assistance to the FSS program.</p><p>
12. Organizes and participates in informational meetings to educate residents about the benefits, expectations, and opportunities within the FSS program.</p><p>
13. Conducts orientation to inform interested and selected participants about FSS program goals and objectives.</p><p>
14. Conducts one-on-one interviews with FSS participants, prepare Contracts of Participation, prepare needs assessment (Individual Training and Services Plan), and make referrals.</p><p>
15. Sets up complete and accurate files, with all necessary participant-supplied documents and third-party verifications (or documentation of why third-party verifications are not present).</p><p>
16. Compiles forms, reports, letters, etc., and establish and maintain files on FSS participants and non-participants.</p><p>
17. Assists in tracking and reporting program outcomes.</p><p>
18. Supports grant writing and resource development efforts that strengthen FSS programming and expand supportive services for residents as needed.</p><p>
19. Assists in preparing proposals and identifying partnerships for services as needed.</p><p>
20. Supports the strategic development of Resident Services programming.</p><p>
21. Performs other duties as assigned.</p><p><b>
Qualifications and Knowledge:</b></p><p>
1. A Bachelor&rsquo;s degree, from an accredited college or university, in Business Administration, Public Administration, Accounting, Sociology, Psychology or a related field is required.</p><p>
2. Three years of experience in public housing, Housing Choice Voucher (HCV) program, FSS program, case management and/or apartment management, or an equivalent combination of college course work and higher education (one year of relevant experience is equivalent to one year of relevant higher education and vice versa).</p><p>
3. FSS Coordinator certification is required within first year of employment (training and testing will be at the HAS&rsquo; expense).</p><p>
4. Comprehensive knowledge of pertinent HUD regulations on the FSS program and public housing management, and comprehensive knowledge of HAS&rsquo; policies and procedures.</p><p>
5. Considerable knowledge of social work and resources available through community agencies.</p><p>
6. Ability to address the public and present information in a clear, concise and convincing manner.</p><p>
7. Ability to establish and maintain effective and courteous working relationships with other employees, residents, and community agencies and other resources that provide services.</p><p>
8. Knowledge of general office practices and procedures, business English and basic mathematics.</p><p>
9. Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and maintain effective working relationships with participants, property owners and/or other employees.</p><p>
10. Ability to complete complex and detailed tasks in a timely manner.</p><p>
11. Ability to plan and prioritize duties.</p><p>
12. Bondability.</p><p>
13. Valid driver&rsquo;s license, or must acquire one within 30 days of employment.</p><p>
14. Eligibility to be covered under the Authority&rsquo;s fleet auto insurance.</p><p><b>
Supervision Received and Given:</b></p><p>
Reports to the Director of Resident Services. This employee is responsible for both the compliance of the FSS program and the end-products of the department. Employee receives both written and oral instructions. The incumbent of this job must be able to work independently, performing complex work in an accurate and timely manner without close supervision. The position entails balancing competing priorities. Employee may supervise other FSS case managers.</p><p><b>
Guidelines:</b></p><p>
Most work is performed according to existing procedures or written guidelines, such as HUD regulations, handbooks, desk references or existing records. The employee will frequently be required to use independent judgment in making recommendations and decisions.</p><p><b>
Complexity:</b></p><p>
Incumbent performs multifaceted work requiring an understanding of HUD rules and requirements relative to FSS program eligibility, income, rent, inspections and contract procedures. The employee must be able to handle interpersonal situations involving conflicts between assisted participants and property owners, with skill and professionalism.</p><p><b>
Scope and Effect:</b></p><p>
The employee works with the Director of Resident Services and FSS program applicants, participants and other employees. The employee&rsquo;s work is essential to the successful operation of the FSS program. The employee&rsquo;s efforts affect other employees and residents throughout the housing developments and/or HCV program.</p><p><b>
Personal Contacts:</b></p><p>
The employee's contacts are primarily with residents and other agencies that provide assistance to the FSS program. Most contacts are structured in nature and the employee is expected to use normal tact and professional courtesy. The purpose of such contacts is to bring community services and tenant services to HAS&rsquo; residents, foster resident pride and participation, and provide various kinds of support and assistance for individual families.</p><p><b>
Physical Demands:</b></p><p>
The employee may drive lightweight vehicles, and may be required to push, pull and/or lift objects weighing up to and more than 25 pounds, such as boxes of canned food, tables or a resident who must be helped into and out of a vehicle.</p><p><b>
Work Environment:</b></p><p>
Work, involves the normal risks and discomforts associated with an office environment, but is usually in an area that is adequately heated, cooled, lighted and ventilated. The employee's work is performed both indoors and outdoors, and involves numerous visits to housing developments, residents' homes, the offices of other agencies, community centers and meeting halls. The employee may be exposed to weather extremes and to the usual hazards associated with housing developments. The employee may be required to work unusual hours.</p><p><b>
THIS IS A DRUG-FREE WORKPLACE</b></p><p>
All positions require post-offer pre-employment drug testing. Applicants selected for hire will receive a conditional offer of employment and be referred for pre-employment drug testing.</p></div><p></p>

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