resident services coordinator

Ciel Senior Living

<div>Description:

POSITION: Sales Coordinator
REPORTS TO: Director of Sales and Marketing
FLSA: Hourly
OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.<h1 class="jobSectionHeader">
POSITION SUMMARY:</h1>
As a Sales Coordinator within our senior living community, you will play a pivotal role in ensuring a smooth transition for residents into our facility. Your primary responsibility will be to manage all aspects of the move-in process, from initial contact with prospective residents and their families to facilitating the move itself. You will serve as a compassionate guide and support system, ensuring that each resident feels welcomed, informed, and comfortable throughout the transition period.<h1 class="jobSectionHeader">
ESSENTIAL JOB FUNCTIONS:</h1><ul><li>Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.</li><li>Serve as the primary point of contact for residents and their families during the move-in process.</li><li>Coordinate with various departments (e.g., sales, marketing, maintenance) to ensure a seamless transition for residents.</li><li>Assist residents with completing necessary paperwork and documentation.</li><li>Coordinate moving logistics, including scheduling movers, arranging transportation, and coordinating with maintenance staff for any necessary preparations in the resident's new home.</li><li>Provide guidance and support to residents and their families as they navigate the move-in process.</li><li>Conduct thorough orientations for new residents, introducing them to staff members, amenities, and community policies.</li><li>Address any questions or concerns that residents may have during the orientation process.</li><li>Provide ongoing support to residents and their families as they settle into their new environment.</li><li>Serve as a resource for residents, helping with navigating community resources and services.</li><li>Cultivate positive relationships with residents and their families, fostering a sense of trust</li></ul>
and confidence in our community.<ul><li>Collaborate with the sales and marketing team to promote resident satisfaction and retention.</li><li>Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).</li><li>Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.</li></ul>
Requirements:
<h1 class="jobSectionHeader">EXPERIENCE, QUALIFICATIONS &amp; SKILLS:</h1><ul><li>Education: Associates' degree in Sales and Marketing or related field required.</li><li>Two + years&rsquo; experience in customer service, sales, or hospitality, particularly within the senior living industry, is highly desirable.</li><li>Strong interpersonal skills and the ability to communicate effectively with residents, families, and staff members.</li><li>Excellent organizational and time management skills, with the ability to manage multiple priorities and deadlines effectively.</li><li>Willingness to work flexible hours, including evenings and weekends, as needed.</li><li>Commitment to upholding the highest standards of professionalism and integrity in all interactions.</li><li>Must have strong understanding of the English language, sufficient to read and write.</li></ul>
This job description outlines the primary responsibilities and qualifications for the Sales Coordinator position within our senior living community. The successful candidate will play a vital role in ensuring that residents feel welcomed, supported, and valued as they transition into our community.<h1 class="jobSectionHeader">
PHYSICAL QUALIFICATIONS:</h1><ul><li>Walk/Stand &ndash; must be able to continuously walk and stand.</li><li>Environment Condition &ndash; must be able to perform work both inside and outside.</li><li>Sit &ndash; sit infrequently.</li><li>Lift - constantly 0-10 pounds, frequently 11 &ndash; 50 pounds, occasionally 51 &ndash; 100 pounds.</li><li>Carry - constantly 0-10 pounds, frequently 11 &ndash; 50 pounds, occasionally 51 &ndash; 100 pounds.</li><li>Push - constantly 0-10 pounds, frequently 11 &ndash; 50 pounds, occasionally 51 &ndash; 100 pounds.</li><li>Climb &ndash; must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.</li><li>Bend &ndash; must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.</li><li>Squat &ndash; must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.</li></ul></div>

Sales Coordinator

Mills Properties

<div>About Mills Properties 
Mills Properties is an award-winning property management company with 32 communities located throughout St. Louis, and Columbia, MO &ndash; and growing. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for living life&rsquo;s best moments, we desire to see our team members excel and leave work every day with a sense of pride and accomplishment. 
Mills Properties Core Values:<ul><li>
Act Like an Owner</li><li>
Find a Better Way</li><li>
Go the Extra Mile</li><li>
Pay it Forward</li><li>
Achieve Together</li></ul> 
We invest heavily in our team members with our Total Rewards Package. 
Our Total Rewards Package Includes:<ul><li>
Base Pay &ndash; Your regular salary or hourly wage, paid on our standard payroll schedule</li><li>
Incentive Pay &ndash; KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay &ndash; all for eligible team members only</li><li>
Benefits &ndash; Employer-paid benefits, including health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program</li><li>
Retirement Contributions &ndash; 401(k) employer sponsored plan and contributions</li><li>
Health Savings Account (HSA) &ndash; Employer contributions</li><li>
Paid Time Off (PTO) &ndash; Vacation, sick time, and personal days (Accrue 18 days first year)</li><li>
Paid Holidays &ndash; Thirteen paid holidays per year</li><li>
Professional Development &ndash; Training, certifications, or career development investments tailored to specific roles and development plans</li><li>
Discounts &ndash; 20% housing discount (*select communities)</li><li>
Pet Insurance - Discounted options</li><li>
Team Member Assistance Fund &ndash; For team member qualifying events when criteria is met</li><li>
Vacation Travel Incentive Program &ndash; travel/vacation voucher for team members when key tenure milestones are reached</li><li>
Stipends &ndash; Vehicle and mobile device stipends and mileage reimbursement for eligible team members</li><li>
Other Perks and Allowances &ndash; Work clothing allowances, referral bonuses and team events, milestone anniversary gifts</li></ul> 
About the role 
We are looking for a high-energy sales professional who can create positive first impressions for potential residents by matching their needs with the ideal apartment home. You will cultivate the resident experience by building lasting relationships, anticipating needs, and exceeding expectations to deliver exceptional experiences. This is a shared, full-time position between 2 different Mills Properties' communities. 
Pay is based on experience &mdash; starting pay is $18/hr. 
How you will be successful 
<ul><li>
Own the leasing process from introduction to move-in. This includes greeting guests, identifying their housing needs, touring the property, showing apartments, explaining lease criteria and determining eligibility based on established standards. In addition, following up with prospects, closing the sale, completing lease documents, and inspecting units to ensure a great move-in experience.</li><li>
Own the renewal process from move-in through renewal. This includes providing ongoing communication, excellent resident relations, and timely processing of renewals.</li><li>
Utilize creative marketing and social media strategies to increase qualified property traffic and improve closing ratios.</li><li>
Inspect units for market readiness prior to showings and move-ins; resolve issues with the appropriate parties.</li><li>
Demonstrate strong attention to detail when preparing lease documents, resident files, applications for approval, security deposits, rent payments, and other bookkeeping tasks.</li><li>
Maintain positive communication with residents and provide excellent service through courteous and timely responses to resident needs and concerns.</li><li>
Assist with planning, preparation, and execution of resident functions.</li><li>
Maintain accurate and in-depth knowledge of the property, other Mills properties, and local competitors.</li><li>
Assist with service requests, package collection, and property cleanliness.</li><li>
Maintain a professional and organized work environment.</li><li>
Embrace Mills Core Values, applying them to all areas of responsibility, and abide by Mills policies and procedures.</li></ul> 
What you need 
<ul><li>
High school diploma or GED required; college degree preferred</li><li>
Minimum two years&rsquo; experience in sales and/or customer service preferred</li><li>
NALP certification preferred but not required</li><li>
Strong negotiating, interpersonal, written, and compelling verbal communication skills</li><li>
Valid driver&rsquo;s license preferred</li><li>
Adept at building relationships and working in a team environment, with a proven track record of sharing ideas, providing encouragement, building on others&rsquo; ideas, giving due appreciation, and bringing out the best in others</li></ul> 
Mills Properties, Inc. is an Equal Opportunity Employer. 
This description is not intended to be, and should not be construed as, an all-inclusive list of all responsibilities, skills, efforts, or working conditions associated with the job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.</div>

Floating Leasing Consultant - Brentwood Place & Oaks on Bonhomme

Shilp Group

Job Title - Helpdesk Executive - Facilities &amp; MaintenanceJob Summary The Helpdesk Executive is responsible for managing day-to-day resident queries, complaints, and service requests efficiently. This role involves handling inbound calls, emails, and walk-in requests, as well as using the HELPDESK/COMPLAIN Management Application for complaint logging, tracking, and closure. The Helpdesk Executive serves as the first point of contact for Customer/Member/Residents and ensures prompt resolution of issues in coordination with the facility management and service teams.Key Responsibilities<ul><li>Act as the first point of contact for Customer/Member/Residents /Customer.</li><li>Receive, log, and track complaints and requests through HELPDESK/COMPLAIN Management Application.</li><li>Assign complaints to the appropriate department/Technician/Managers/Executives etc. and follow up until resolution.</li><li>Ensure timely updates are provided to Customer/Member/Residents regarding complaint status and resolution.</li><li>Monitor open complaints daily and escalate delays to unresolved or critical issues to management within stipulated timelines.</li><li>Generate weekly/monthly reports on complaint trends and resolution performance.</li><li>Respond to Customer/Member/Residents /Customer queries politely and professionally (phone, email).</li><li>Coordinate with security, housekeeping, and maintenance teams for quick issue resolution.</li><li>Maintain updated records of complaints, service requests, and visitor management logs.</li><li>Prepare MIS reports for management review on service performance and resident satisfaction.</li><li>Support Facility Manager with notice circulations, communication to Customer/Member/Residents, and other coordination.</li></ul>Key Skills &amp; Competencies<ul><li>Excellent communication skills (verbal &amp; written)</li><li>Good interpersonal skills and resident service orientation</li><li>Knowledge of HELPDESK MODULE or similar facility management software</li><li>Ability to multitask and work under pressure</li><li>Basic computer proficiency (MS Excel, Word, Email handling)</li></ul>Qualifications &amp; Experience<ul><li>Graduate in any discipline (preferred: Facility Management /Administration background-Residential)</li><li>1&ndash;3 years of experience in helpdesk/customer service, preferably in residential/community premises.</li><li>Familiarity with facility management operations and software tools</li></ul>Job Types: Full-time, PermanentPay: &#8377;30,000.00 - &#8377;40,000.00 per monthWork Location: In person

Facilities Maintenance Coordinator

Campus Advantage

<div>Company: Yugo USA 
Community: Easton Corvallis 
Location: On-site / City, State 
Position Title: Student Ambassador 
Position Type: Part-time / Hourly 
Compensation: $15.05
<h2 class="jobSectionHeader">Overview</h2>
Yugo is the trusted name for student housing, globally! Every day we connect people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others!
We&rsquo;re currently hiring for a Student Ambassador to join the team!
As the Student Ambassador, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies.
<h2 class="jobSectionHeader">Responsibilities</h2>
Here&rsquo;s a snapshot of what we offer!
<ul><li>Competitive Pay</li>
<li>Lease and renewal commission opportunity</li>
<li>401k + 4% employer matching</li>
<li>Wellness time as required by the state</li>
<li>1 Paid Volunteer Day</li>
<li>1 Paid YuDay</li>
</ul>
Sound good so far? Here&rsquo;s what you&rsquo;ll need to thrive in this role!
<ul><li>Relative experience in an administrative role</li>
<li>Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing)</li>
<li>Ability to be proactive with strong problem-solving skills and initiative.</li>
<li>Highly organized individual with the ability to take on multiple tasks regularly.</li>
<li>Intermediate skills in using MS Office and online systems / databases.</li>
<li>Resilience and adaptability, as well as a great cultural diversity awareness.</li>
<li>Ability to maintain open communication with General Manager and Maintenance Supervisor.</li>
<li>Be available to work 20-25 hours per week.
</li></ul>Here&rsquo;s what you&rsquo;ll be doing!
<ul><li>Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.</li>
<li>Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.</li>
<li>Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.</li>
<li>Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.</li>
<li>Assist with lease renewals, accept rental payments, and support marketing and sales efforts.</li>
<li>Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.</li>
<li>Update reports, monitor market conditions, and provide insights for community improvements.</li>
<li>Manage service requests, plan resident functions, and maintain accurate commission records.</li>
<li>Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.</li>
<li>Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.</li>
<li>Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.</li>
<li>Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.</li>
<li>And so much more!</li>
</ul><h2 class="jobSectionHeader">Qualifications</h2>
The Yugo team is a force for good and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It&rsquo;s a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we&rsquo;re consistent in the service we provide to our students.
So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can&rsquo;t wait to meet you!
EXCITING NEWS: Campus Advantage is now part of Yugo!
In September 2025, Campus Advantage joined forces with Yugo, the world&rsquo;s first global student housing operator. This strategic acquisition brings together two industry leaders to create a powerhouse in student living, now operating nearly 40,000 beds across 88 properties in 28 states. The transition to Yugo U.S. means more opportunities, more innovation, and a stronger commitment to delivering exceptional experiences for students and team members alike.
Why is this awesome? Because Yugo is global, growing, and grounded in purpose. With a presence in over 14 countries and 120 cities, Yugo is redefining student living through its Live Your Best Life program, which focuses on sustainability (YugoEco), professional development (YuPro), and personal growth (YuGrow). Yugo&rsquo;s culture is inclusive, bold, and future-focused&mdash;making it an inspiring place to work and grow.</div>

Student Ambassador

<div>Company: Yugo USA 
Community: Pavillion Kennesaw 
Location: On-site / City, State 
Position Title: Student Ambassador 
Position Type: Part-time / Hourly 
Compensation: $10.00/hour
<h2 class="jobSectionHeader">Overview</h2>
Yugo is the trusted name for student housing, globally! Every day we connect people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others!
We&rsquo;re currently hiring for a Student Ambassador to join the team!
As the Student Ambassador, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies.
<h2 class="jobSectionHeader">Responsibilities</h2>
Here&rsquo;s a snapshot of what we offer!
<ul><li>Competitive Pay</li>
<li>Lease and renewal commission opportunity</li>
<li>401k + 4% employer matching</li>
<li>Wellness time as required by the state</li>
<li>1 Paid Volunteer Day</li>
<li>1 Paid YuDay</li>
</ul>
Sound good so far? Here&rsquo;s what you&rsquo;ll need to thrive in this role!
<ul><li>Relative experience in an administrative role</li>
<li>Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing)</li>
<li>Ability to be proactive with strong problem-solving skills and initiative.</li>
<li>Highly organized individual with the ability to take on multiple tasks regularly.</li>
<li>Intermediate skills in using MS Office and online systems / databases.</li>
<li>Resilience and adaptability, as well as a great cultural diversity awareness.</li>
<li>Ability to maintain open communication with General Manager and Maintenance Supervisor.</li>
<li>Be available to work 20-25 hours per week.
</li></ul>Here&rsquo;s what you&rsquo;ll be doing!
<ul><li>Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.</li>
<li>Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.</li>
<li>Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.</li>
<li>Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.</li>
<li>Assist with lease renewals, accept rental payments, and support marketing and sales efforts.</li>
<li>Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.</li>
<li>Update reports, monitor market conditions, and provide insights for community improvements.</li>
<li>Manage service requests, plan resident functions, and maintain accurate commission records.</li>
<li>Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.</li>
<li>Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.</li>
<li>Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.</li>
<li>Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.</li>
<li>And so much more!</li>
</ul><h2 class="jobSectionHeader">Qualifications</h2>
The Yugo team is a force for good and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It&rsquo;s a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we&rsquo;re consistent in the service we provide to our students.
So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can&rsquo;t wait to meet you!
EXCITING NEWS: Campus Advantage is now part of Yugo!
In September 2025, Campus Advantage joined forces with Yugo, the world&rsquo;s first global student housing operator. This strategic acquisition brings together two industry leaders to create a powerhouse in student living, now operating nearly 40,000 beds across 88 properties in 28 states. The transition to Yugo U.S. means more opportunities, more innovation, and a stronger commitment to delivering exceptional experiences for students and team members alike.
Why is this awesome? Because Yugo is global, growing, and grounded in purpose. With a presence in over 14 countries and 120 cities, Yugo is redefining student living through its Live Your Best Life program, which focuses on sustainability (YugoEco), professional development (YuPro), and personal growth (YuGrow). Yugo&rsquo;s culture is inclusive, bold, and future-focused&mdash;making it an inspiring place to work and grow.</div>

<div>Company: Yugo USA 
Community: Echelon State College 
Location: On-site / City, State 
Position Title: Student Ambassador 
Position Type: Part-time / Hourly 
Compensation: $11.00
<h2 class="jobSectionHeader">Overview</h2>
Yugo is the trusted name for student housing, globally! Every day we connect people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others!
We&rsquo;re currently hiring for a Student Ambassador to join the team!
As the Student Ambassador, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies.
<h2 class="jobSectionHeader">Responsibilities</h2>
Here&rsquo;s a snapshot of what we offer!
<ul><li>Competitive Pay</li>
<li>Lease and renewal commission opportunity</li>
<li>401k + 4% employer matching</li>
<li>Wellness time as required by the state</li>
<li>1 Paid Volunteer Day</li>
<li>1 Paid YuDay</li>
</ul>
Sound good so far? Here&rsquo;s what you&rsquo;ll need to thrive in this role!
<ul><li>Relative experience in an administrative role</li>
<li>Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing)</li>
<li>Ability to be proactive with strong problem-solving skills and initiative.</li>
<li>Highly organized individual with the ability to take on multiple tasks regularly.</li>
<li>Intermediate skills in using MS Office and online systems / databases.</li>
<li>Resilience and adaptability, as well as a great cultural diversity awareness.</li>
<li>Ability to maintain open communication with General Manager and Maintenance Supervisor.</li>
<li>Be available to work 20-25 hours per week.
</li></ul>Here&rsquo;s what you&rsquo;ll be doing!
<ul><li>Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.</li>
<li>Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.</li>
<li>Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.</li>
<li>Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.</li>
<li>Assist with lease renewals, accept rental payments, and support marketing and sales efforts.</li>
<li>Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.</li>
<li>Update reports, monitor market conditions, and provide insights for community improvements.</li>
<li>Manage service requests, plan resident functions, and maintain accurate commission records.</li>
<li>Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.</li>
<li>Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.</li>
<li>Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.</li>
<li>Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.</li>
<li>And so much more!</li>
</ul><h2 class="jobSectionHeader">Qualifications</h2>
The Yugo team is a force for good and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It&rsquo;s a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we&rsquo;re consistent in the service we provide to our students.
So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can&rsquo;t wait to meet you!
EXCITING NEWS: Campus Advantage is now part of Yugo!
In September 2025, Campus Advantage joined forces with Yugo, the world&rsquo;s first global student housing operator. This strategic acquisition brings together two industry leaders to create a powerhouse in student living, now operating nearly 40,000 beds across 88 properties in 28 states. The transition to Yugo U.S. means more opportunities, more innovation, and a stronger commitment to delivering exceptional experiences for students and team members alike.
Why is this awesome? Because Yugo is global, growing, and grounded in purpose. With a presence in over 14 countries and 120 cities, Yugo is redefining student living through its Live Your Best Life program, which focuses on sustainability (YugoEco), professional development (YuPro), and personal growth (YuGrow). Yugo&rsquo;s culture is inclusive, bold, and future-focused&mdash;making it an inspiring place to work and grow.</div>

Student Ambassador - Yugo

Dorchester Collection

Working in one of the world s most iconic luxury residencies, you must display excellent product and property knowledge at all times and take every opportunity to engage with the Residents and their family in an efficient and professional mannerTo provide all Residents, their family and guests with a positive first impression of One at Palm Jumeirah and act as an ambassador for the Dorchester CollectionTo act as a team player and provide effective day to day communication with Residents, their family and guests as well as with your colleaguesRespond to incidents, accidents, and fire alarms, ensuring compliance with legal and company requirements.Promote a safe and secure environment for residents, guests, employees, and contractors.Ensure all health, safety, and hygiene regulations are followed.To develop and maintain positive and productive service focused working relationships with Residents, their families and their guests as well as external potential perspective ownersTo represent Omniyat and Dorchester Collection and become a point of contact within the departmentEnsure the Residents satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently, and accepting changes or additions in work hours, which are necessary for the maintenance of uninterrupted service through One at Palm Jumeirah at all timesWhat you'll bringYou ll bring your unique personality and passion to the role and the team.You have a talent for exceptional interpersonal skills, able to represent the property in the community.Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.English is the primary language used in our Residence. You can comfortably communicate in this language.You will ensure the resident s satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently, accepting changes or additions in work hours which are necessary for the maintenance of uninterrupted service through One at Palm Jumeriah at all times.You will maintain a presentable appearance and must adhere to the grooming policies of Dorchester Collection.You will have a high level of emotional intelligence to adapt to various cultural settings and situations.You will have relevant professional qualifications or hotel school diploma and bring a wealth of past experience working in a similar capacity for luxury hotels for at least 2-3 years, your previous experience in the Middle East will be a competitive advantage.

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