resident services coordinator

Kelly House of Meriden

<div>Kelly House of Meriden is looking for a Resident Care Coordinator (RCC) to lead our nursing team.
Daily pay is available!
This person must be a Licensed Practical Nurse (LPN).
We offer:<ul><li>
Competitive salaries</li><li>
Benefits, including medical, dental, vision and other voluntary insurance products</li><li>
A scholarship program</li><li>
PTO</li><li>
Employee friendly environment</li></ul>
As an RCC, you will work under the general supervision of the Executive Director to:<ul><li>
Review and supervise compliance with policies pertaining to total patient care, including but not limited to meal service, activities, housekeeping and laundry, personnel and public relations under specific directives from the Executive Director. Explain policies to staff and other concerned parties.</li><li>
Monitor personal and staff compliance with all state and federal regulations including bloodborne pathogens, infection control, hazardous materials, resident rights and other applicable areas.</li><li>
Assist residents with admission and assure compliance with all State and Federal requirements regarding admission, to include but not limit to initial Advance Directives, Resident Rights information, and assessments as required.</li><li>
Provide care and compassion to foster the resident&rsquo;s physical and emotional well-being</li></ul></div>

Resident Care Coordinator

Four Seasons Hotel

About the location:Four Seasons Private Residence Dubai at Jumeirah, the latest in an exceptional collection of Four Seasons standalone residential projects, offers residents unmatched quality and service excellence and provides a luxury residential lifestyle managed by Four Seasons from end to end. The Canal brings the spirit of the Arabian Sea to the heart of the city. As the first exclusive residential address prominently positioned on the Dubai Water Canal, owners are just moments away from the cosmopolitan highlights of one of the world s most coveted cities.What you will do<ul><li>Handles all resident interactions with the highest level of hospitality and professionalism .Responds to all resident requests in an accurate and timely manner.</li><li>Processes packages, faxes, messages, and mails. Coordinates with Bellman/Doorman for the retrieval of resident s vehicles.</li><li>Manages and provides access to the building(s) and units with all vendor/contractor/resident s service providers and visitors. Controls entry doors and elevator/lift access.</li><li>Ensures that information for vendors, restaurants, local businesses, etc. are updated and current.</li><li>Updates homeowner profiles with any relevant information.</li><li>Coordinates the move-in date with Director of Residences for all residents.</li><li>Conducts pre-site tour with moving company.</li></ul>What we offer<ul><li>Work Authorization</li><li>Competitive tax free salary</li><li>End of service gratuity</li><li>Full board accommodation</li><li>Free transportation to and from work</li><li>Medical and life insurance</li><li>Paid annual leave</li><li>Flight Allowance to home country</li><li>Social and sporting events</li><li>Learning &amp; Development Programs</li><li>Career opportunities and international transfer</li><li>And more</li></ul>

Residences Concierge

River Park Senior Living

<div>See Requirements
Minimum Eligibility Requirements
<ul><li>
Ability to communicate effectively with Residents, families, staff, vendors, and the general public</li><li>
Must have compassion for and desire to work with the elderly and understand that for each resident the facility is considered the Resident's home</li><li>
Must demonstrate the ability to work responsibly as a team member as well as an individual</li><li>
Must be honest, ethical, fair, dependable, respect confidentiality and the rights and privacy of others</li><li>
Must meet all health requirements</li><li>
Must pass a criminal background check</li><li>
Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation</li></ul>

Essential Functions
<ul><li>
Caregiver scheduling and resident assignments, working within the department allowances</li><li>
Coordinate admissions with marketing and Administrator to be sure accommodations are as delivered and care is immediately implemented</li><li>
Family/Resident admission interviews</li><li>
Immediately bring prohibited conditions or at-risk Residents in need of a higher level of care to the attention of the Administrator</li><li>
Coordinate care planning within community policy</li><li>
Arrange transportation as desired by the Resident</li><li>
Arrange for resident special needs involving other departments, verifying follow through</li><li>
Function as a liaison with families ensuring particular needs/requests/complaints are addressed</li><li>
Inform the Executive Director, in writing and verbally, of all family or Resident complaints</li><li>
Monitor staff performance, providing or arranging assistance as needed</li><li>
read all communication notes regarding the community between the caregiver shifts</li><li>
Coordinate staff training and in-service schedules with the Administrator</li><li>
Supervise the medication room and orders, working with the supervising Medication Aides and Caregivers</li><li>
Other duties assigned</li><li>
Required to stay alert and attentive during scheduled work hours</li></ul>

Customer Service
<ul><li>
Responsible for ensuring that all employees are providing excellent customer service to internal and external customers</li><li>
Perform job duties for Residents and team members in a courteous and professional manner</li><li>
Taking the initiative to ensure resident safety and satisfaction is a priority</li><li>
Meet and greet visitors in a friendly, helpful manner</li><li>
Communicate professionally and cooperate with the supervisor and all community personnel</li></ul>

Residents rights
<ul><li>
Ensure compliance and understanding of all regulations regarding residents' rights</li></ul>

Working conditions
<ul><li>
Scheduled hours; possible overtime</li><li>
subject to frequent interruptions</li><li>
Is involved with residents, personnel, and visitors under all conditions and circumstances</li><li>
Is subject to callback during emergency conditions</li></ul>

Physical/sensory requirements
<ul><li>
Medium work: the ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects</li><li>
Must be able to move intermittently throughout the day</li><li>
Must function independently and have flexibility, personal integrity, and the ability to work effectively with Residents and staff</li><li>
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times, hostile people within the community</li></ul></div>

Memory Care Coordinator

Independent Management Services

<div>Independent Management Services is a full-service property management and marketing firm, specializing in the revitalization of under-managed multifamily housing developments. Since our founding in 1989, we have expanded our nationwide presence to include over 100 sustainable communities in 11 states focusing exclusively in the affordable and workforce housing sectors. However, our total breath of experience also includes market rate and commercial property management.
We offer competitive salaries commensurate with experience and a comprehensive benefit package. We intend to build a team of individuals, who are self-motivated, willing to learn and grow with our firm. We progressively uphold a professional management team to serve our clients, enhancing our management skills and capabilities. Your progress, training, experience, motivation, attitude, and goals may create many possibilities for career opportunities with our company. If you have superior attention to detail with outstanding communications skills and enjoy a challenging fast pace environment, join our team now!
Responsibilities:
<ul><li>All rental sales activities from lead generation through close.
</li><li>Respond to rental inquiries, preform unit tours, qualify applicants, and complete lease renewals.
</li><li>Ensure that all rental leads via telephone, walk in traffic, internet, etc. are pursued.
</li><li>Generate qualified rental leads through referrals, networking, and company supported advertisement.</li><li>
Create and execute community outreach marketing efforts.
</li><li>Receive and resolve resident requests and concerns.
</li><li>Organize resident functions as needed to promote resident retention and increase resident satisfaction.</li><li>
Foster positive working relationships with residents while always maintaining a professional demeanor.
</li><li>Reports directly to the Site Manager.
</li></ul>Job Qualifications:
<ul><li>Sales-minded individual with attention to detail and strong verbal/written communication skills.
</li><li>Self-motivated with ability to take initiative.
</li><li>Excellent follow-up skills via telephone and email correspondence.
</li><li>Experience with HUD Section 8 subsidy programs.</li><li>
Proficiency with Paycom software and Microsoft Office suite preferred.
</li><li>Experience with RealPage OneSite preferred.</li><li>
Demonstrated track record regarding work attendance and reporting to work timely.
</li><li>Must adhere to Federal Fair Housing Laws.</li></ul>
We offer a competitive salary plus benefits including:
<ul><li>Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.</li><li>
Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.
</li><li>401(k) with above-average employer matching contribution.
</li><li>Generous paid time off package.</li><li>
Training and employee development program.
</li><li>Among many other employee benefits.</li></ul></div>

Leasing Consultant / Front Office - Affordable Housing Community

Riverstone Communities

<div><div>Are you a rule follower, and want others to follow the rules too? Do you want a position where you can be out and about in the community all day? Do you want to help others increase the values of their homes? If so, now is a great time to become a member of a well established, nationwide, property management company.</div><div>
</div><div>
We are currently seeking a Bilingual Resident Assistant for our Casa del Monte Mobile Home Park located at 6151 Forest Hill Blvd. West Palm Beach, FL 33415.</div><div>
Why Join Us?<ul><li>
Salary: $16.00-$18.00/ per hour</li><li>
Medical, Dental, and Vision benefit plan offerings for you and eligible family members</li><li>
401(k) retirement plan, with a company match</li><li>
11 Paid Holidays Off, which includes getting your birthday off</li><li>
Robust Paid Time Off (PTO)* and Wellness PTO</li><li>
Maternity/Paternity Leave*</li><li>
A schedule that is flexible to your needs and the needs of the property</li><li>
Ongoing training and internal growth opportunities</li><li>
The ability to provide feedback in many different forms to many different people</li><li>
A workplace that CARES about their team members, where you aren&rsquo;t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better</li></ul></div><ul><li>effective date of benefit dependent upon tenure of employment</li></ul><div> 

This Resident Assistant position also includes, but is not limited to:</div><ul><li>
Issue weekly violations based on home standards</li><li>
70% outside walking around the community - 30% in office completing administrative work</li><li>
Exceptional face to face resident customer service</li><li>
Firm with company policy and processes</li><li>
Ensure 100% resident compliance with all community rules and regulations</li><li>
Ensure 100% compliance with all resident violations</li><li>
Reach a 95% customer satisfaction rate</li><li>
Maintain an organized and productive office space 100% of the time</li><li>
Assist management with issuing resident violations and following up with correction of the violations in a timely manner</li></ul>
Resident Assistant Position Requirements:<ul><li>
Bilingual in Spanish - fluently read, write and speak</li><li>
1-2 years of experience within sales/marketing industry, preferably in mobile home property management or experience with compliance related matters</li><li>
1-2 years of experience in customer service including diffusing situations - proven customer service skills</li><li>
Ability to be very active - walking, bending, standing and lifting up to 50 pounds.</li><li>
Executes on tasks efficiently and meets necessary deadlines</li><li>
Strong attention to detail</li><li>
Sets high standards for themselves and for our residents</li><li>
Strong written, oral, interpersonal communication skills, including telephone skills/etiquette</li><li>
Strong computer skills - willingness to learn new platforms to get the job done</li><li>
Willingness to read and understand rules and regulations and standards of the community and company</li></ul><div>
At Riverstone Communities, we don&rsquo;t just accept differences - we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. As a company who has been around for over 25 years, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.</div><div> 

Ready to make a difference? Apply now and start a fulfilling career with us at Riverstone Communities!</div></div><div></div>

Bilingual Resident Assistant

Kairoi Residential

<div>Description:

LEASING PROFESSIONAL
Seize Your Career Opportunity at Kairoi Residential
At Kairoi, we create exceptional living experiences at high-performing multifamily communities that deliver long-term value to investors, associates, and the residents who live there. Our larger organizational mission is to provide opportunities with everything we do. The word &ldquo;Kairoi&rdquo; (pronounced Ki-roy) represents moments in time where opportunities are seized. Our team empowers, rewards, and inspires the talented people who make these opportunities happen.
What could a typical day look like?
Life as a Leasing Professional means that every day is different! This role is an dynamic mix of sales, onsite future resident management, marketing, customer service, and relationship building. In this role you will be able to exemplify the Art of Neighboring.
You are the First Friendly Face!<ul><li>
You will not only manage the sales process from start to finish, you will be the face of your assigned community - a true extension of the Kairoi brand!</li><li>
You will be the first impression and interaction that future residents experience.</li><li>
You will make a lasting and welcoming first impression through phone calls, emails, video chats, and in-person leasing tours.</li><li>
An attitude of hospitality and enthusiasm are integral to this role as you provide information, schedule visits, give tours, and determine resident eligibility.</li><li>
In this role you&rsquo;ll need to be skilled at delivering remarkable service and enhancing the resident experience.</li></ul>
You are the At-Home Expert!<ul><li>
This is a sales position, so you will work quickly to close leases to meet</li><li>
acceptable closing ratios as determined by Kairoi; at the same time maintaining professionalism and excellent customer service in all interactions.</li><li>
You should seek to understand current and future resident needs, provide solutions, overcome objections, and build relationships.</li><li>
Being the at-home expert means that you will be able to accurately explain all features of your community including amenities, apartment availability, rent and pricing information, lease agreements, policies, and more.</li><li>
You will follow-up with future and new residents to ensure satisfaction by sending e-mail, thank-you notes, or making telephone calls or other contacts to finalize decisions to lease and/or renew.</li><li>
You will efficiently complete all lease-related paperwork for new residents and renewals (i.e., applications, lease agreements and addenda, employment and credit checks, and move-in packets) with confidentiality and professionalism.</li><li>
You will collect security deposits, rent, and all other funds associated with resident move-ins.</li><li>
You will support the overall marketing efforts and offer input and suggestions regarding promotions, advertisements, etc.</li><li>
You will gather information about markets, competition, etc., and prepare competitive survey reports to analyze the real estate market trends and conditions in the area.</li><li>
You will ensure that we are leaving a remarKable impression through regular inspections of the community, tour path, vacant and model units.</li><li>
Your ability to understand and comply with Fair Housing Laws and practices is essential to this position.</li></ul>
You are the Relationship Builder!<ul><li>
Communication at Kairoi is key! Prepare to maintain open and effective communication with team members and leaders.</li><li>
You will be a key player in creating resident events, fostering relationships, and thinking of outside-of-the-box ways to elevate their living experience.</li><li>
You will be a true servant-leader by understanding the resident's needs and responding to those needs promptly and professionally.</li><li>
You will take ownership and elevate resident concerns, if necessary, to the appropriate people who can help.</li><li>
You will help build relationships with local businesses to attract future residents through outreach marketing efforts.</li></ul>
The Kairoi Perks Package - All for YOUR Benefit!<ul><li>
Competitive Compensation. Compensation is based on experience and community. Incentive compensation opportunities are available and are performance based.</li><li>
Health &amp; Wellness Benefits. Medical, dental, vision, life insurance, short and long-term disability at an affordable price.</li><li>
Retirement Planning. We offer a 401k program with a company match.</li><li>
Paid Leave. Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.</li><li>
Discounts. Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.</li><li>
Training. We want to help you grow! Be prepared to attend and participate in training as required.</li></ul>
Requirements:

Key Skills and Abilities Needed to Succeed in This Role:<ul><li>
Strong sales and customer service experience.</li><li>
Organizational, multi-tasking, and communication skills.</li><li>
Experience with Google and Microsoft Office Suites.</li><li>
Excellent follow-up skills via email and phone.</li><li>
Attention to detail.</li><li>
Prior experience in leasing, sales, or hospitality.</li><li>
High school diploma or equivalent.</li><li>
Bilingual (English/Spanish) is an added plus but not required.</li></ul>
Opportunities at Kairoi are Equally Seized
Kairoi is an equal opportunity employer, and we strongly encourage applications from everyone regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We provide an accessible candidate experience, but please let us know if you need any additional accommodations or adjustments throughout the interview process.
This role directly interacts with future and existing residents in our communities. Please note that employment with Kairoi is contingent upon successful completion of a background check and drug screening, as well as your possession of a valid driver&rsquo;s license with no major infractions in the last 12 months. The multifamily industry is ever-changing and there could be other duties required as needed and assigned.</div>

Leasing Professional - The Parker

Volunteers of America

<div>Description:

WHAT MAKES VOA SPECIAL?
VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran&rsquo;s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor&rsquo;s efforts to become self-sufficient and reach their full potential.
JOB SUMMARY
Responsible for the timely and accurate completion of the application, certification and recertification processes;
Assisting the property manager by addressing the daily needs and issues of residents; and responsible for
Property operations in absence of the Property Manager, including problem-solving and making sound decisions.
JOB DUTIES<ul><li>
Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software.</li><li>
Execute applicant lease documents in accordance with Volunteers of America policy and procedure.</li><li>
Collection and posting of resident rents and utilities, deliver rent delinquency notices and review of resident ledgers to reconcile accounts.</li><li>
Maintains applicant waitlist and resident files in accordance with program regulations., conducts semi-annual waitlist updates., and compiles program required documents for annual financial audit.</li><li>
Enter coded invoices into property management software.</li><li>
Monitoring the property and resolve minor issues and escalate more serious issues in the absence of the Property Manager</li><li>
Collaborates with Service Coordinators to enhance resident quality of life.</li><li>
Mandatory COS Certification, LIHTC and Fair Housing training required to be obtained through outside agencies as designated by VOA Colorado within 1 year of employment.</li><li>
Predictable, consistent attendance.</li><li>
Performs all other duties as assigned.</li></ul>
Requirements:
<ul><li>High school diploma or its equivalent and one-year administrative/clerical office experience.</li><li>One year of apartment management experience.</li><li>Basic math aptitude</li><li>Knowledge of computer operations to include databases and spreadsheets.</li><li>Demonstrated ability to communicate effectively and maintain good relations with residents and employees.</li><li>Good organization skills and the ability to multi-task.</li><li>Knowledge of Fair Housing Laws, state landlord/tenant rights and obligation.</li></ul>
Position Type
Full time<ul><li>-this position will split their time between two properties in the portfolio (Sanctuary and Cadence)</li></ul>
Pay Rate
$22/hourly
Benefit eligibility is based on job type/status
Paid Holidays/Paid Time Off
Volunteer/Wellness Day
Tuition Assistance
Pension and 403b Retirement Plan
Health, Dental, Vision, Pet Insurance
Life Insurance (Including Accidental Death &amp; Dismemberment)
Accident Insurance
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Loan Forgiveness
Volunteers of America is an EEO Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
VETERANS ARE STRONGLY ENCOURAGED TO APPLY
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.</div>

Assistant Manager Affordable Housing- Sanctuary and Cadence

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