resident services manager

Tomlinson & Associates

<div>Come and be a part of our team today! We are Urgently Hiring a Resident Manager at Carnoustie I &amp; II- Apply Now!
Join Tomlinson &amp; Associates, Inc., a leading property management company dedicated to the development, management, and ownership of multi-family rental housing and office properties. We are urgently hiring an Resident Manager to oversee resident relations, manage operations, and ensure a smooth living environment for the community. If you have a passion for community management and enjoy solving challenges, apply to be part of our team!
As the Resident Manager, you will be responsible for handling rent collections, processing tenant applications, managing emergencies, and maintaining the overall condition of the property. You will work closely with residents and staff to ensure a high level of service, compliance, and satisfaction.
We Offer:<ul><li>
Competitive pay</li><li>
401 (K) Retirement Plan</li><li>
Paid Time off and Holidays</li><li>
Opportunities for Growth and Development</li></ul>
Resident Relations Duties:
The Resident Manager is in charge of rent collections and handling delinquent accounts, Move In and Move Out procedures, handling 3-day notices, completing eviction proceedings, when necessary, customer service, monitoring/enforcing all safety procedures, and attending various community functions.
Emergency Contact Duties:
On-call emergencies including maintenance emergencies, earthquake emergencies, and noise/lease violations. The Resident Manager will be responsible for calling security/police if necessary and completing incident reports.
General Office Duties Include but are not Limited to:<ul><li>
Market the development to prospective residents</li><li>
Process rental applications and re-certifications in compliance with regulations and other project program requirements</li><li>
Coordinate unit turns/rent ready units</li><li>
Assist in the mediation of tenant disputes and conflicts</li><li>
Collect and deposit rent receipts</li><li>
Over-site of the overall condition of the development and coordination of maintenance</li></ul>
Requirements for the Onsite Resident Manager:<ul><li>
Excellent organization skills, communication, and aptitude for detailed work</li><li>
Experience overcoming marketing challenges</li><li>
Proficient in Yardi, Work, Excel, and Outlook</li><li>
Experience in supervising office and maintenance staff</li></ul> 
Our ideal candidate needs to possess a high level of professionalism, the ability to communicate (written and verbal) and possess strong work ethics.
A complete background check is required before hire.
Tomlinson &amp; Associates Inc. is an Equal Opportunity Employer and Provider. We do not discriminate on the basis of handicapped status in the admission or access to, or treatment of employment in our federally assisted programs and activities</div>

Resident Manager

Morgan Properties

Join Our Team as a Property Manager – Lead and Enhance Our Community!
 Are you a dynamic and proactive leader looking to make an impact? We are seeking a dedicated Property Manager to oversee the operational and financial success of our community. If you’re an experienced manager with a passion for delivering exceptional resident services and driving financial performance, we want to hear from you!
 
What You Can Expect from Us: 
We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:
 <ul>
<li>Excellent Base Pay :</li>
<li>20% Rent Discount</li>
<li>$100 New Lease Commissions</li>
<li>Property Staff Shared Renewal Commissions (paid monthly)</li>
<li>$300 Morgan Essentials (paid quarterly)</li>
<li>Employee Referral Program (Earn up to $750 per referral)</li>
<li>Education/Tuition Reimbursement Program</li>
<li>Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability</li>
<li>Retirement Plan: 401(k) with Company Match</li>
<li>Generous Paid Time Off: Including 10 Holidays per year and sick leave</li>
<li>Employee Assistance Program</li>
<li>Additional Employee Discounts on various services</li>
</ul>
What You’ll Be Doing: 
As the Property Manager, you will be responsible for managing all aspects of property operations, including financial performance, leasing, resident satisfaction, maintenance, and personnel management. You’ll ensure that company goals are met by leading your team effectively and overseeing day-to-day operations to deliver well-maintained and thriving communities.
 
Your Essential Responsibilities: 
Team Management
 <ul>
<li>Hire, train, and manage on-site personnel</li>
<li>Supervise staff, ensure proper scheduling, and lead daily meetings</li>
</ul>
Financial Management
 <ul>
<li>Meet financial targets by increasing revenue and controlling expenses</li>
<li>Prepare and submit accurate budget reports</li>
<li>Oversee collections and process payments on time</li>
</ul>
Leasing & Resident Retention
 <ul>
<li>Maintain a 95% occupancy rate and assist with leasing and renewals</li>
<li>Ensure timely move-ins and accurate lease details</li>
<li>Promote resident retention and satisfaction</li>
</ul>
Maintenance & Property Oversight
 <ul>
<li>Oversee maintenance operations, including work orders and preventative tasks</li>
<li>Ensure vacant units are market-ready and maintain property curb appeal</li>
<li>Supervise outside contractors and manage capital improvements</li>
</ul>
Marketing Strategy
 <ul>
<li>Develop and execute marketing strategies to attract new residents and increase traffic</li>
<li>Conduct monthly market surveys and competitive intelligence to stay informed about local competition</li>
</ul>
Compliance
 <ul>
<li>Adhere to federal and state Fair Housing Laws as well as all company policies</li>
<li>Ensure safety guidelines and initiatives are consistently followed</li>
</ul>
What We’ll Expect from You: 
Qualifications
 <ul>
<li>Bachelor’s degree (BA, BS) or 5+ years of related experience and/or training, or an equivalent combination of education and experience</li>
<li>Valid driver’s license and good driving record, if traveling between properties</li>
<li>Proven experience in monitoring financial statements, capital enhancement projects, and achieving occupancy goals</li>
<li>ARM, CAM, CAPS, MPM, or RMP certifications are a plus!</li>
</ul>
Skills
 <ul>
<li>Outstanding interpersonal and communication skills for interacting with both residents and staff</li>
<li>Strong analytical and problem-solving skills to address and resolve issues efficiently</li>
</ul>
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
 
Ready to lead and enhance our community? Apply today and take the next step in your career with us!

Property Manager

L.I.V Real Estate Development L.L.C

Job Title: Community ManagerReports To: Community Management DirectorRole ObjectiveLead and manage all community operations to ensure high service standards, financialdiscipline, regulatory compliance, and protection of the Developer&rsquo;s brand and asset value.The Community Manager is accountable for operational performance, service charge control,contractor management, and resident satisfaction.Key Responsibilities1. Community Operations Management<ul><li>Lead day to day operations across FM, security, cleaning, landscaping, and service providers.</li></ul><ul><li>Enforce SLAs and KPIs with measurable performance tracking.</li></ul><ul><li>Conduct routine site inspections and issue formal corrective action notices.</li></ul><ul><li>Oversee preventive maintenance programs and common area rectification works.</li></ul><ul><li>Manage defects during DLP and contractor liability periods.</li></ul><ul><li>Maintain an Operations Dashboard tracking complaints, aging issues, contractor performance,</li></ul>and compliance status.2. Financial &amp; Budget Management<ul><li>Prepare and manage the annual operating budget.</li></ul><ul><li>Monitor service charge expenditure against approved budget.</li></ul><ul><li>Review and certify WCRs, invoices, and contractor payment applications.</li></ul><ul><li>Track utilities consumption and identify irregularities.</li></ul><ul><li>Assist in service charge forecasting and cost optimization.</li></ul><ul><li>Provide monthly financial summary reports to Management or OA Board.</li></ul><ul><li>Benchmark major service contracts to ensure cost competitiveness.</li></ul>3. Contract &amp; Vendor Management<ul><li>Manage FM and service provider contracts.</li></ul><ul><li>Ensure compliance with scope of work and performance standards.</li></ul><ul><li>Conduct quarterly contractor performance evaluations.</li></ul><ul><li>Lead RFP processes for service providers when required.</li></ul><ul><li>Recommend contract renewals, amendments, or terminations.</li></ul><ul><li>Maintain vendor performance scorecards.</li></ul>4. Governance &amp; Regulatory Compliance<ul><li>Represent the Developer at Owners Association meetings.</li></ul><ul><li>Ensure compliance with all relevant authority requirements including DM, DCD, DEWA, and</li></ul>other regulators.<ul><li>Maintain compliance register and statutory approvals.</li></ul><ul><li>Oversee Mollak registration and reporting where applicable.</li></ul><ul><li>Ensure building insurance policies are maintained and renewed.</li></ul>5. Resident Relations &amp; Customer Experience<ul><li>Manage all resident complaints with defined response timelines.</li></ul><ul><li>Issue official notices, violation letters, circulars, and formal correspondence.</li></ul><ul><li>Oversee move in/out procedures and modification approvals.</li></ul><ul><li>Supervise front desk operations and ensure professional service standards.</li></ul><ul><li>Implement complaint tracking system with KPI monitoring.</li></ul><ul><li>Conduct periodic resident satisfaction assessments.</li></ul>6. Asset Documentation &amp; Records Management<ul><li>Maintain complete digital and physical asset registry including as built drawings, warranties,</li></ul>manuals, approvals, and handover documentation.<ul><li>Track warranty periods and coordinate claims prior to expiry.</li></ul><ul><li>Maintain accurate resident database and registration records.</li></ul><ul><li>Ensure proper documentation of keys, access cards, permits, and modifications.</li></ul>7. Community Engagement<ul><li>Develop and implement an annual community engagement plan.</li></ul><ul><li>Manage approved budget for events and initiatives.</li></ul><ul><li>Coordinate with HSE, security, and marketing for event approvals and execution.</li></ul>8. Risk &amp; Issue Management<ul><li>Maintain a risk register covering operational, safety, and compliance risks.</li></ul><ul><li>Escalate critical issues with mitigation plans.</li></ul><ul><li>Ensure emergency preparedness protocols are in place and tested.</li></ul><ul><li>Coordinate with FM during major incidents.</li></ul>Reporting Requirements<ul><li>Weekly operational update report.</li></ul><ul><li>Monthly management report including:</li></ul>&ndash; Financial summary&ndash; KPI performance&ndash; Contractor performance review&ndash; Aging complaints and defects&ndash; Risk logQualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Property Management, Real Estate, Engineering, or related field.</li></ul><ul><li>Minimum 7 to 10 years of experience in community or property management within UAE.</li></ul><ul><li>Strong knowledge of Mollak regulations and Owners Association governance.</li></ul><ul><li>Proven experience managing FM contracts and operating budgets.</li></ul><ul><li>Strong financial acumen and commercial awareness.</li></ul><ul><li>Excellent written and verbal communication skills.</li></ul><ul><li>Strong stakeholder management and conflict resolution skills.</li></ul>Key Competencies<ul><li>Operational leadership</li></ul><ul><li>Financial discipline</li></ul><ul><li>Contract management</li></ul><ul><li>Regulatory awareness</li></ul><ul><li>Customer service excellence</li></ul><ul><li>Analytical and reporting capability</li></ul><ul><li>Decisive and accountable</li></ul>This role is positioned as an operational leader responsible for protecting asset value, enforcingperformance standards, and ensuring financial and regulatory control across the community.Job Type: Full-timePay: AED8,000.00 - AED15,000.00 per month

Community Manager

Pivotal housing partners

<div>Description:

Key things that you want to know about this role:
Job Level: 1+ years experience will set you up for success in this role
Job Location: This important role supports our **Reserve at Mott (72 units Senior Community) in Lufkin, TX**
Position Type: Full-time and the ability to be on call to support our residents for emergencies
Pay Range: Starting at $49K+/ Year - Pay depends on experience level- we believe in a culture of transparency
About Us: Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market &ndash; one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents.
We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members. If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you.
As our Property Manager (we call them Community Managers&quot; because you are taking care of the community (people, pets, and things) - not just a property or an asset), you will be responsible for the day-to-day operations of the community, including compliance, operations, concierge resident service, and financial performance, while assisting in the management and maintenance of all facets of assigned apartment communities.
Qualities of our ideal candidate:<ul><li>
Takes pride and ownership in the optimum performance of the property in areas such as people management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting</li><li>
Knows their way around a computer, from a simple cut/paste to scanning documents and managing electronic files</li><li>
Embraces technology, including mobile app technology, and have a spirit of continuous improvement. Eager to try new systems and appreciate using technology to connect further vs. replacing interaction</li><li>
Agile and flexible, and understands that although there are set office hours, those hours don't always meet our resident's needs, and we need to meet them where they are at times</li><li>
Has an eye for what would attract a potential resident to our property and understand that it's imperative to keep our community looking its best at all times. Also has an eye on the competition and are well aware of why our residents are choosing us</li><li>
Has an understanding and appreciation for the fact that we have a budget and guidelines so that we can continue to provide affordable housing opportunities to not only this community, but for others for years to come</li><li>
Thirsty for knowledge, and always staying on top of their game with the latest updates to our industry and regulatory guidelines</li><li>
Helping us build the next generation of pros, guiding, directing, and training them. Bringing concerns to light proactively and providing coaching and support with clear expectations to set the team up for success</li></ul>
Requirements:

Successful candidates will have:<ul><li>
1+ years of property management experience, specializing in Tax Credit</li><li>
Exceptional communication and customer service skills</li><li>
Curiosity, critical thinking, and problem solving skills</li><li>
Prior experience with YARDI preferred</li></ul>
 Full-Time Benefits:<ul><li>
Eligibility for semi-annual merit increases: January and July</li><li>
Paid every Friday</li><li>
Quarterly Bonus Opportunities &ndash; Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork.</li><li>
Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs</li><li>
HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year</li><li>
Dental, Vision &amp; More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage</li><li>
Retirement Savings: 401(k) plan with company match to support your future</li><li>
Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year</li><li>
Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college</li><li>
Professional Growth: Professional development assistance to support your career goals</li></ul>
Pivotal is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.At Pivotal, we understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable - and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we&rsquo;re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking - which is why we're dedicated to adding new perspectives to the team.</div>

SATEL | ساتل

<div>
 
 Satel is looking for a sharp, reliable, and people-focused Resident Relations Specialist (RR) to join our Operations team.
 
 
 This role is not about responding to messages&mdash;it&rsquo;s about owning the resident experience end-to-end. If you understand what real service means, can think clearly under pressure, and know how to earn residents&rsquo; trust (especially expats), this role is for you.
 
 
 The Resident Relations Specialist sits at the heart of the resident journey in SATEL: from the first inquiry, to move-in, daily living support, and all the way through move-out.
 
 
 
 Key Responsibilities
 
 
 
 
 Resident Experience &amp; Communication
 
 
 <ol>
 <li>
 Manage all resident communication professionally.
 </li>
 <li>
 Handle inquiries, complaints, and daily requests with accuracy, empathy, and urgency.
 </li>
 <li>
 Build long-term trust with residents through consistent follow-up and clear communication.
 </li>
 <li>
 Act as the primary point of contact for resident-related matters.
 </li>
 </ol>
 
 
 Operations &amp; Coordination
 
 
 <ol>
 <li>
 Coordinate directly with maintenance, cleaning, leasing, and compounds teams to ensure fast and effective issue resolution.
 </li>
 <li>
 Schedule, track, and follow up on work orders until full closure.
 </li>
 <li>
 Conduct site visits to compounds and residential properties when required.
 </li>
 <li>
 Ensure residents&rsquo; issues are resolved within agreed timelines and quality standards.
 </li>
 </ol>
 
 
 Reporting &amp; Documentation
 
 
 <ol>
 <li>
 Prepare daily and weekly reports covering requests, cases, property readiness, and resident satisfaction.
 </li>
 <li>
 Document all communications, updates, and actions accurately in internal systems.
 </li>
 <li>
 Monitor property conditions and proactively escalate risks or recurring issues.
 </li>
 </ol>
 
 
 Leasing &amp; Onboarding Support
 
 
 <ol>
 <li>
 Support the leasing team during pre-move-in and post-move-out stages.
 </li>
 <li>
 Guide residents through onboarding, unit handover, and contract awareness.
 </li>
 <li>
 Ensure smooth coordination between residents and internal teams during transitions.
 </li>
 </ol>
 
 
 Who We&rsquo;re Looking For
 
 
 
 Someone who is:
 
 <ol>
 <li>
 
 Detail-driven
 
 &ndash; notices what others miss.
 </li>
 <li>
 
 Fast and organized
 
 &ndash; handles volume without losing quality.
 </li>
 <li>
 
 Emotionally intelligent
 
 &ndash; understands people, not just messages.
 </li>
 <li>
 
 Accountable
 
 &ndash; owns tasks end-to-end, not just replies.
 </li>
 <li>
 
 Proactive
 
 &ndash; doesn&rsquo;t wait for instructions, actively looks for solutions.
 </li>
 <li>
 Comfortable dealing with expat residents and diverse cultures.
 </li>
 </ol>
 
 
 Requirements
 
 
 <ol>
 <li>
 Strong English communication skills (spoken &amp; written) &ndash; mandatory.
 </li>
 <li>
 Experience in residential compounds, serviced apartments, hotels, or property management is a strong plus.
 </li>
 <li>
 Ability to work under pressure and manage multiple cases simultaneously.
 </li>
 <li>
 Strong follow-up skills and a professional communication style.
 </li>
 <li>
 Familiarity with maintenance workflows and resident-facing operations is preferred.
 </li>
 </ol>
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Experience using CRM or property management systems.
 </li>
 <li>
 Exposure to customer service for high-end or premium clients.
 </li>
 <li>
 Basic understanding of leasing, contracting, or facility management.
 </li>
 </ul>
 
 
 Why SATEL?
 
 
 
 You&rsquo;ll be joining a fast-growing operator managing premium residential communities in Riyadh.
 
 
 This is not a call-center role&mdash;it&rsquo;s a core operational position with real impact, visibility, and responsibility in shaping the resident experience.
 
</div>

Resident Relations Specialist

Monadnock Family Services

<div>Description:

The Residential Services Manager &ndash; Emerald House provides leadership, oversight, and supervision of daily operations for Emerald House, an agency-sponsored community residence serving individuals with serious mental health needs. This role is responsible for ensuring a safe, therapeutic, and recovery-oriented living environment that supports residents&rsquo; quality of life, stability, and progression toward greater independence.
The Residential Services Manager oversees residential staff, coordinates psychosocial rehabilitative programming and case management activities in collaboration with the Treatment Team, and ensures program operations comply with New Hampshire He-M Certification Standards for Community Residences, Department of Health and Human Services (DHHS) requirements, Public Health standards, Keene Housing Authority requirements, and agency policies and procedures. The role includes administrative, fiscal, programmatic, and supervisory responsibilities and functions in close partnership with the Emerald House Nursing Services Manager, Chief Operating Officer (COO), and other agency leaders.
Essential Responsibilities<ul><li>
Program Operations &amp; Regulatory Compliance</li><li>
Medication &amp; Health Services Coordination</li><li>
Residential Program Management &amp; Resident Services</li><li>
Staff Leadership &amp; Supervision</li><li>
Fiscal Management</li><li>
On-Call &amp; Emergency Coverage</li></ul>
Core Competencies<ul><li>
Residential program leadership and operations management</li><li>
Regulatory compliance and quality assurance</li><li>
Staff supervision, coaching, and performance management</li><li>
Crisis response and decision-making</li><li>
Psychosocial rehabilitation and recovery-oriented practice</li><li>
Collaboration across clinical, nursing, and administrative teams</li><li>
Organizational, fiscal, and time-management skills</li><li>
Ethical judgment and professional boundaries</li></ul>
Requirements:

Minimum Qualifications<ul><li>
Bachelor&rsquo;s degree in social work, human services, or a related field or an Associate&rsquo;s degree in social work, human services, or a related field with 3 years supervisory experience in a residential housing program and willingness to achieve Bachelor&rsquo;s degree.</li><li>
Minimum of three (3) years&rsquo; experience working with individuals with serious mental illness in a residential or community-based setting.</li><li>
Minimum of two (2) years&rsquo; supervisory or leadership experience (which may have occurred concurrently with residential experience).</li><li>
Demonstrated knowledge of psychosocial rehabilitation principles and recovery-oriented care.</li><li>
Strong communication, organizational, and interpersonal skills.</li></ul>
Preferred Qualifications<ul><li>
Master&rsquo;s degree in social work, counseling, psychology, or a related behavioral health field.</li><li>
Experience working within licensed residential programs or community mental health centers.</li><li>
Familiarity with Evidence-Based Practices and trauma-informed care.</li><li>
Experience with regulatory compliance, audits, or program certification processes.</li></ul>
OSHA Rating: This position is classified as Medium Risk due to regular direct contact with residents, potential behavioral health crises, and possible exposure to bloodborne pathogens. The employee is expected to comply with all OSHA regulations and agency safety policies, including infection control procedures, universal precautions, and required safety trainings. Hepatitis vaccinations are available.
This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications.
Full job description will be provided if selected for an interview.</div>

Residential Services Manager

Gainesville Housing Authority

POSITION SUMMARY:The Community Manager is responsible for assisting the Director of Property Management with all activities related to the management and maintenance of their assigned property. This customer service and management position reports to the Director of Property Management and is responsible for assisting with the general management of their assigned property as well as:&middot; Eligibility, compliance&middot; Leasing life cycle&middot; Continued occupancy&middot; Maintenance of grounds, individual units, and groundsAdditional tasks that could be requested of the Property Manager involve eviction, and property budget management.JOB SPECIFIC COMPETENCIES:1. Responsible for assisting Director of Property Management with all aspects of the property or properties assigned.2. Performs eligibility tasks related to intake and occupancy.3. Performs leasing tasks that may include intake applications, application processing, verification, lease execution, and periodic recertification of eligibility.4. Assists with the management of occupancy associated with assigned property. This includes the leasing of units, transfer of residents, reasonable accommodations of residents, and other activities in accordance with Authority policy.5. Posts and collects rents from resident and former residents in accordance with the lease and any other payment agreements. This includes negotiations of repayment agreements in accordance with Authority policy and refers to the Director of Property Management for execution.6. Provides counseling and/or referrals to budget counselors in the event of non-payment of rent or other charges to attempt to prevent evictions.7. Prepares documentation and files for eviction of residents in default of their lease in accordance with Authority policy. May be required to represent the Authority in court as directed by Director of Property Management.8. Receives, distributes, and assists maintenance with completing all work orders on the property. Also notifies the central office of the need for services or contracts with outside providers in accordance with established Procurement policy. Monitors the completion of Emergency Work Orders within 24 hours and the timely management and completion of all other work orders received.9. Assists with the management of the vacant unit turnover and ensures that units are reoccupied as quickly as possible. Coordinates leasing activities with the completion of physical work regarding vacancies.10. Manages, monitors, and accounts for onsite maintenance staff in accordance with the Authority's materials management procedures. This includes closing work orders, accounting for appropriate parts, materials, and labor.11. Ensures that the property is well maintained and that the curb appeal is maximized. May perform or assist with site maintenance or other work order tasks as needed.12. Purchase or requisition parts and materials in accordance with the Authority&rsquo;s Procurement Policy under the direction of the Director of Property Management.13. Identifies, and provides input for needed capital improvements on the assigned property. This includes monitoring reoccurring work order submissions.14. Monitors the annual inspection of all units, buildings, site(s), etc. in accordance with the Uniform Physical Inspection Standards by HUD or other protocol imposed by HUD, local code, or state regulations.15. Coordinates with and provides support to outside agency professionals, contractors, vendors, and Authority personnel in the execution of construction work including the notification of residents, preparation of facilities, or the relocation of residents. Reports any site issues to the Director of Property Management.16. Monitors and promotes resident services and their functions for the site. Maintains connections with local providers and/or contractors as needed to meet the needs of residents and promote self-sufficiency.17. Represents the Authority daily regarding the site in accordance with established polices and procedures. Ensures that the Authority&rsquo;s interests are always protected and communicates any issues to the Director of Property Management or the Executive Director.18. Attends professional meetings and training sessions to ensure proficiency in the eligibility, property management, and program compliance fields.POSITION QUALIFICATIONS:Education:&middot; Must be bilingual. (English &amp; Spanish)&middot; This position requires graduation from high school, or an equivalent program. A degree with advanced study in business, property management or a related field is preferred.Experience/Specialized Knowledge:1. Knowledge of the structure, operations, policies, and procedures of a Public Housing Agency.2. Knowledge of current trends and tools regarding effective property management.3. Ability to plan, organize, and develop a variety of operational and management systems related to the positions. Ability to orient and manage other workers along with explaining regulations, policies, procedures, or processes.4. Ability to understand various indicators of property performance including occupancy rate, turnover rate, rejection rate, etc.5. Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, professionals, residents, HUD, and local, state, and federal officials. Ability to communicate with people from a broad range of scoio-economic backgrounds.6. Ability to produce periodic reporting and provide clear and concise performance data to the Director of Property Management, including applicable recommendations for improvements.7. Ability to present ideas and information in a clear and concise manner, both orally and in writing.Other Requirements:&middot; A minimum of two years&rsquo; experience in the management of multifamily rental property (preferably affordable), or any equivalent combination of education, training, and experience that provides the required knowledge and abilities.Physical Requirements:This position may require accessing all areas of a property including the attic, basement, or crawl space and must be able to work/inspect in wet, damp, cold, hot or dusty places. Must be able to work while standing or extended periods of time.Job Type: Part-timePay: $55,000.00 - $62,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Property management: 2 years (Required)</li></ul>Language:<ul><li>English/Spanish (Required)</li></ul>Work Location: In person

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