resident services manager

Windsor Communities

<div><div><b>Resident Services Manager II | </b><b>Allure by Windsor</b><b> - Boca Raton, FL and </b><b>Windsor at Delray Beach</b><b> - Delray Beach, FL</b></div><div>
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Summary:</b></div><div>
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As the Resident Services Manager II, you will play a pivotal role in overseeing the smooth operation of our community, ensuring an exceptional experience for our customers, and fostering a strong sense of community. Working closely with your direct manager, your responsibilities will include prioritizing key areas such as move-in satisfaction, renewal acquisition, and serving as the primary liaison to the Support Services Team. This role also works closely with the Sales Leadership team to ensure a smooth customer transition from prospect to resident. By creating a warm and inviting environment, organizing resident appreciation events, and maintaining an active and engaging social media presence, you will actively contribute to building a vibrant community that meet our residents needs today, tomorrow, and every day.</div><div>
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For the fourth year in a row, Windsor Communities is the recipient of the 2024 Kingsley Excellence Award achieving the top award for Overall Customer Service.</div><div>
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Compensation:</b></div><div>
</div><div><div>
Hourly: Starting at $33.39 or $69,451 annually. The full range is $33.39 - $41.74 depending on years of experience, tenure, and location.</div><div><br>
Bonus: Average monthly bonus potential is 20% of base salary paid out quarterly.</div><div>
</div><div>
Total Starting Annual Compensation Potential:</div><div><br>
$83,341 ($69,451 +13,890 bonus potential)</div><div>
</div><div><b>
Benefits:</b></div></div></div><div><ul><li>
Comprehensive benefits package, including medical, dental, vision, 401k, and PTO.<ul><li>
1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.</li></ul></li><li>
Opportunities for growth&mdash;we invest in our team&rsquo;s development.</li></ul>
For more information, visit: Benefits!</div><div>
</div></div><div><div><b>
Customer Focus:</b></div><ul><li>
Ensure timely response to resolve or escalate resident issues appropriately.</li><li>
Lead resident package management efforts.</li><li>
Prepare move-in day documentation, Happy Co move-in inspections, white glove inspection, and any other necessary steps to guarantee a seamless move-in experience for incoming residents.</li><li>
Perform move-in day welcome appointments to greet and orient new residents to the community.</li><li>
Conduct post-move in communication to residents to ensure customer satisfaction.</li><li>
Partner with Service Manager to monitor the Work Order Program to assist the Service Team with any work order communication issues with residents. Conducts post work order follow-ups to ensure customer satisfaction.</li></ul></div><div><b>
Financial Management:</b></div><ul><li>
Process monthly invoices in adherence to the Procurement Policy.</li><li>
Proactively monitors expenses and adjusts spending in accordance with monthly operating budgets.</li><li>
Detail monthly variances found in the operating statement, along with corresponding recommendations to the direct manager.</li></ul><div><b>
Sales Strategy:</b></div><ul><li>
Assist in the management of Funnel CRM queue management.</li><li>
Ensure the success of unguided prospect tours through signage, identified unguided tour apartment preparation, and greeting of prospects.</li></ul><div><div><b>
Administrative Support:</b></div><ul><li>
Review maintenance make-ready/move-in/move-out schedules to efficiently handle move-outs and ensure timely preparation for upcoming move-ins.</li><li>
Manage the notice to vacate process overseeing the execution of all associated paperwork and system related action items.</li><li>
Partner with the Prior Resident Support team by providing necessary information to the Support Services team, overseeing the execution of the Move Out Inspection within the inspection software platform, and facilitating the promotion and administration of the TIDY program.</li></ul></div><div><div><b>
Role Expectations:</b></div><ul><li>
Weekend work may be required depending on site performance, regional needs, in support of newly acquired acquisitions, or additional factors.</li><li>
Maintain close partnership with Service Manager to positively impact communication and processes around the Work Order and Make Ready Maintenance Program.</li><li>
Ability to demonstrate proficiency in Microsoft 365 product suite (Word, Excel, Outlook, Microsoft Teams).</li><li>
Working knowledge of property management and prop-tech systems.</li></ul></div><div><div><b>
Qualifications:</b></div><ul><li>
Candidate will have 2-3 years sales experience in a retail, hospitality, or multi-family environment, and Microsoft Office skills. Undergraduate degree is preferred.</li><li>
Three years related experience and/or training; or equivalent combination of education and experience.</li><li>
An equivalent combination of education and experience will also be considered.</li><li>
Experience working in a multifamily environment and/or property management operations.</li><li>
Knowledge of Funnel CRM preferred.</li><li>
Knowledge of Microsoft Office 365 required.</li><li>
Transferable apartment industry sales related experience preferred.</li></ul></div><div>
</div><div><div>
Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!</div><div>
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Windsor Communities is dedicated to creating exceptional experiences for both residents and associates.</div><div>
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Join a growing organization that embodies our core values of &ldquo;Accountable, Inclusive, Energizing and Courageous,&rdquo; Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!</div><div>
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E-Verify</div><div><br>
Windsor Property Management Company is an Equal Opportunity Employer.</div></div></div></div><div></div>

Resident Services Manager II

A Residential LLC

<p><b>About Us </b></p><p>A Residential is a tech-enabled third-party property management platform formed via the merger of Alfred, RKW, and Quarterra Living. With more than 50,000 units under management across the United States, we are focused on modernizing the property management industry &ndash; enhancing urban living by delivering differentiated, community-focused service to a broad range of multifamily assets and owner types.</p><p><b>The Role </b></p><p>The Resident Services Manager plays a key role in supporting the Community Manager by managing all resident-facing services, focusing on resident satisfaction, addressing day-to-day resident needs, mentoring the onsite team, and overseeing the move-out process.</p><p><b>Responsibilities </b></p><p><b>Leadership &amp; Onsite Management </b></p><ul><li>Serve as acting onsite supervisor in the Community Manager&rsquo;s absence by delegating daily tasks and coordinating maintenance and make-ready activities with the Service Supervisor.</li><li>Lead by example while mentoring, motivating, and developing the onsite team to deliver exceptional service and uphold the company&rsquo;s brand experience.</li></ul><p><b>Resident Experience &amp; Retention </b></p><ul><li>Promote resident satisfaction and retention by addressing concerns, resolving service issues, and responding to requests in compliance with legal and procedural requirements.</li><li>Manage resident communications by distributing relevant updates, responding to inquiries, and maintaining transparent, effective engagement.</li></ul><p><b>Leasing &amp; Renewal Management </b></p><ul><li>Conduct leasing presentations by highlighting community features, benefits, pricing, and amenities, leveraging in-depth knowledge of the local market.</li><li>Oversee the application process, ensuring timely communication with applicants, proper documentation, and adherence to rental standards.</li><li>Collect, review, and verify all applicant documentation (income, rental history, ID, employment, credit, and criminal checks) to ensure compliance with rental criteria.</li><li>Ensure timely generation, delivery, and completion of all applicant and move-in documentation in accordance with company policy.</li><li>Oversee the resident move-out process, including home inspections and assessing applicable charges.</li><li>Manage the renewal process by following up on renewal letters, finalizing new rates, inspecting homes, addressing resident questions, and ensuring all documents and charges are accurate.</li><li>Support lead management by nurturing incoming phone, email, and text prospects from RealPage.</li></ul><p><b>Operations &amp; Systems Management </b></p><ul><li>Ensure community systems (package delivery, security, Funnel, OneSite, access control) operate efficiently and are utilized in alignment with company policies.</li><li>Maintain data integrity by accurately entering and updating resident and prospect information in the community management system.</li><li>Prepare and track performance reports that measure key metrics such as renewals, resident satisfaction, occupancy, traffic, conversion ratios, and application statuses.</li><li>Research and troubleshoot data or reporting issues, escalating to appropriate support teams when needed.</li></ul><p><b>Vendor &amp; Owner Relations </b></p><ul><li>Support management of the owner relationship by meeting with owners, providing tours, performance updates, and responding to inquiries.</li><li>Partner with vendors by responding to questions and facilitating coordination.</li></ul><p><b>Financial &amp; Compliance Support </b></p><ul><li>Work closely with the Community Financial Specialist (CFS) to execute financial processes including delinquency management, final account statements, and eviction procedures.</li></ul><p><b>Qualifications </b></p><ul><li>High School diploma or GED, or the equivalent level of work experience in an office environment.</li><li>Bachelor&rsquo;s degree in Business Administration or similar field preferred.</li><li>Minimum of 3 years&rsquo; experience in multifamily property management.</li><li>Background in sales, marketing, and customer service with the ability to support daily operations and drive community performance.</li><li>Strong communication skills with the ability to prepare reports, maintain accurate records, and effectively resolve resident concerns.</li><li>Proven leadership skills, including the ability to delegate tasks, coordinate team efforts, and foster a collaborative work environment.</li></ul><p><b>Additional Requirements </b></p><ul><li>Valid driver's license with a clean driving record may be required based on the community you are applying for employment. This will be required for the use of company-owned vehicles i.e. utility and golf carts.</li></ul><p><b>Accommodations </b></p><p>We are committed to providing an inclusive and accessible work environment. If you require an accommodation to complete the application process, participate in an interview, or perform the essential functions of this position, please contact our HR contact email asalas@aresidential.co.</p><p><i>This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associate. Duties, responsibilities, and activities may change at any time with or without notice. </i></p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Resident Services Manager - Conyers

National Community Renaissance

<div><p><i>&quot;Together, we transform lives and communities!&quot;</i></p><p>
National Community Renaissance (CORE) is seeking an Apartment Community Manager I to join our property management team. CORE is one of the nation's largest non-profit affordable housing developers with over a 30-year track record in community revitalization. We transform the economic and social future of communities by building quality, affordable housing combined with best practice social services to improve the self-sufficiency of our residents.</p><p><b><br>
Benefit Summary:</b></p><p>
National Community Renaissance offers a comprehensive benefit package including, medical, dental, vision, 401(k) plan with match, Life Insurance, LTD, FSA, paid holidays, vacation, and sick time.</p><p><b><br>
About the Job:</b></p><p>
National Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager I is the front line in implementing our vision.</p><p><br>
The Community Manager I is responsible for:</p><ul><li>
Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy;</li><li>
Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood;</li><li>
Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community.</li></ul><p>
The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager. The Community Manager I directs and supervises 1-2 on-site personnel and and/or temporary resources.</p><p><b><br>
RESPONSIBILITIES</b></p><p><b><br>
Compliance</b></p><ul><li>
Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.</li><li>
Review and approve all resident notices pertaining to recertification.</li><li>
Maintain property waiting list in accordance with the properties' Tenant Selection Plan.</li><li>
Ensure applications for housing are processed in accordance with properties' affordable housing covenants.</li><li>
Process annual re-certifications within established timelines.</li></ul><p><b>
Property Operations</b></p><ul><li>
Handle marketing and advertising for vacancies in accordance with properties' Affirmative Fair Housing Marketing Plan.</li><li>
Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.</li><li>
Conducts monthly site inspections and prepares report for management.</li><li>
Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.</li><li>
Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.</li><li>
Ensure work orders are processed in Yardi within established timelines.</li></ul><p><b>
Financial</b></p><ul><li>
Accurately account for and balance petty cash in accordance with company policies and procedures.</li><li>
Prepare deposits for banking and posts resident payments into Yardi within timelines established by management.</li><li>
Prepare management required month end reports.</li><li>
Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.</li><li>
Keeps resident ledgers accurate and works diligently with accounting to resolve any errors.</li></ul><p><b>
Human Resources</b></p><ul><li>
Management of 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions.</li><li>
Maintain positive relationships with CORE internal departments.</li></ul><p><b>
Customer Service</b></p><ul><li>
Respond to all resident complaints in a timely and professional manner.</li><li>
Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.</li></ul><p><b>
Resident Programs</b></p><ul><li>
Designs, implements and manages appropriate resident programs and is responsible for their on-going success.</li></ul><p><b>
Community Relations</b></p><ul><li>
Manage ongoing positive relationships with all City staff and other local representatives and social service providers.</li></ul><p><b>
General</b></p><ul><li>
Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.</li><li>
Other duties as requested.</li></ul><p><b><br>
SKILLS</b></p><ul><li>
Must have a hard working, positive attitude.</li><li>
Ability to work with and understand persons of all ethnic and family backgrounds.</li><li>
Ability to build and deliver specialized programs appropriate to the residents of the community.</li><li>
Ability to build external relationships while positively promoting the organization.</li><li>
Must be organized and proficient at time management.</li><li>
Proficient in English language in verbal and written communications.</li><li>
Relate to others beyond giving and receiving instructions.</li><li>
Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.</li></ul><p><b><br>
EXPERIENCE</b></p><ul><li>
Minimum of a high school education or equivalent.</li><li>
Minimum two to five years working in a position with comparable responsibilities.</li><li>
Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination.</li><li>
Minimum two years working in a customer service environment.</li><li>
Minimum two years Supervisory experience.</li><li>
Financial management.</li><li>
Microsoft Office Products such as Word, Excel, and Outlook.</li><li>
Yardi property management accounting software is preferred.</li></ul><p><b><br>
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT</b></p><ul><li>
5-7 hours of sitting, reading and typing on a daily basis.</li><li>
1-3 hours of walking on a daily basis.</li><li>
Up to 6 hours of continuous walking for 1-3 continuous days during property inspections.</li><li>
Driving - must have a valid driver's license and updated automobile insurance in order to drive for business purposes or have reliable transportation.</li><li>
Operate computer and office equipment.</li><li>
Occasional lifting of up to 20 pounds.</li><li>
Occasional climbing of stairs.</li></ul><p><b><br>
FSLA:</b> Non-exempt</p><p><b><br>
PAY</b>: $23 - $25/hr</p><p><b><br>
NATIONAL COMMUNITY RENAISSANCE IS AN EQUAL OPPORTUNITY EMPLOYER!</b></p></div>

Apartment Community Manager

Morgan Properties

Join Our Team as a Property Manager – Lead and Enhance Our Community!
<br><br>
Are you a dynamic and proactive leader looking to make an impact? We are seeking a dedicated Property Manager to oversee the operational and financial success of our apartment community. If you’re an experienced manager with a passion for delivering exceptional resident services and driving financial performance, we want to hear from you!
<br><br>
<b>What You Will Be Doing:</b><br>
As the Property Manager, you will be responsible for managing all aspects of property operations, including financial performance, leasing, resident satisfaction, maintenance, and personnel management. You’ll ensure that company goals are met by leading your team effectively and overseeing day-to-day operations to deliver a well-maintained and thriving community.
<br><br>
<b>Essential Job Duties:</b><br>
Team Management
<br><ul>
<li>Hire, train, and manage on-site personnel</li>
<li>Supervise staff, ensure proper scheduling, and lead daily meetings</li>
</ul>
Financial Management
<br><ul>
<li>Meet financial targets by increasing revenue and controlling expenses</li>
<li>Prepare and submit accurate budget reports</li>
<li>Oversee collections and process payments on time</li>
</ul>
Leasing & Resident Retention
<br><ul>
<li>Maintain a 95% occupancy rate and assist with leasing and renewals</li>
<li>Ensure timely move-ins and accurate lease details</li>
<li>Promote resident retention and satisfaction</li>
</ul>
Maintenance & Property Oversight
<br><ul>
<li>Oversee maintenance operations, including work orders and preventative tasks</li>
<li>Ensure vacant units are market-ready and maintain property curb appeal</li>
<li>Supervise outside contractors and manage capital improvements</li>
</ul>
Marketing Strategy
<br><ul>
<li>Develop and execute marketing strategies to attract new residents and increase traffic</li>
<li>Conduct monthly market surveys and competitive intelligence to stay informed about local competition</li>
</ul>
Compliance
<br><ul>
<li>Adhere to federal and state Fair Housing Laws as well as all company policies</li>
<li>Ensure safety guidelines and initiatives are consistently followed</li>
</ul>
<b>What We’ll Expect from You:</b><br>
Qualifications
<br><ul>
<li>Bachelor’s degree (BA, BS) or 5+ years of related experience and/or training, or an equivalent combination of education and experience</li>
<li>Valid driver’s license and good driving record, if traveling between properties</li>
<li>Proven experience in monitoring financial statements, capital enhancement projects, and achieving occupancy goals</li>
<li>ARM, CAM, CAPS, MPM, or RMP certifications are a plus!</li>
</ul>
Skills
<br><ul>
<li>Outstanding interpersonal and communication skills for interacting with both residents and staff</li>
<li>Strong analytical and problem-solving skills to address and resolve issues efficiently</li>
</ul>
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
<br><br>
<b>What You Can Expect from Us:</b><br>
We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:
<br><ul>
<li>20% Rent Discount</li>
<li>Excellent Base Pay : $49,000 - $56,000/year</li>
<li>$100 New Lease Commissions</li>
<li>Property Staff Shared Renewal Commissions (paid monthly)</li>
<li>$300 Morgan Essentials (paid quarterly)</li>
<li>Employee Referral Program (Earn up to $750 per referral)</li>
<li>Education/Tuition Reimbursement Program</li>
<li>Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability</li>
<li>Retirement Plan: 401(k) with Company Match</li>
<li>Generous Paid Time Off: Including 10 Holidays per year and sick leave</li>
<li>Employee Assistance Program</li>
<li>Additional Employee Discounts on various services</li>
</ul>
Ready to lead and enhance our community? Apply today and take the next step in your career with us!

Property Manager III

Valor property management

<p><i><b>Job Summary</b></i></p><p>The Manager is responsible for the apartment community's day-to-day operations, including groundskeeping, rent collection, leasing, marketing, resident services, and turnover management. The Manager must always maintain a professional and courteous demeanor with prospects, residents, vendors, and fellow employees.</p><p><i><b>Location:</b></i></p><p>&middot; Various locations in the San Diego, Ca Area.</p><p>Employment Info:</p><p>&middot; Salary: $23-26 per hour</p><p>&middot; Mileage reimbursement</p><p>&middot; Full-time (40 hours weekly)</p><p><i><b>Essential Job Functions - Position Requirements</b></i></p><p>&middot; Multiple position available</p><p>&middot; Manages multiple rental communities</p><p>&middot; Serves as the primary point of contact for residents and vendors for day-to-day operations and emergencies.</p><p>&middot; Uses property management software (AppFolio) to manage all aspects of the leasing process.</p><p>&middot; Manages all aspects of the rent collection process, including tracking delinquencies and serving 3-day notices.</p><p>&middot; Maintains an active awareness of rental market conditions.</p><p>&middot; Maintains a working knowledge of landlord-tenant and fair housing laws and other applicable local, state, or federal regulations.</p><p>&middot; Maintains accurate property and resident information in AppFolio, including but not limited to work orders, inspections, lease information, tenant contact information, etc.</p><p>&middot; Takes pride in the cleanliness of assigned properties and participates in the regular cleaning of the shared amenities and the grounds in general.</p><p>&middot; Manages vendor performance to ensure timely completion of assigned work orders in keeping with owner and resident expectations.</p><p>&middot; Orders and maintains an inventory of materials and supplies for assigned properties.</p><p><i><b>Qualifications</b></i></p><p>&middot; Bilingual in Spanish is a plus.</p><p>&middot; Strong interpersonal skills.</p><p>&middot; Proficient in basic computer programs, including Microsoft Outlook, Word, Excel, and AppFolio (a plus).</p><p>&middot; Ability to multi-task in a fast-paced environment.</p><p>&middot; Experience in property management is a plus.</p><p>&middot; Valid driver's license and current proof of insurance.</p><p>&middot; Clean motor vehicle record with no significant violations.</p><p><i><b>About Valor Property Management:</b></i></p><p>Founded in 2017, San Diego-based Valor Property Management has dedicated itself to managing a wide range of rental properties in southern California, including mid-to-large multifamily buildings, single-family homes, mixed-use, light commercial, and new and legacy construction. A passion for excellence drives the Valor team. It provides outstanding operational expertise and careful financial shepherding for each property in its ever-growing portfolio. Residents' housing needs are tended, and investors enjoy stress-free ownership, knowing their property investments are in capable hands.</p><p>Job Type: Full-time</p><p>Pay: $23.00 - $26.00 per hour</p><p>Work Location: In person</p>

Residential Manager On/Off Site (Full-Time)

Presbyterian Homes & Services

<div>Overview:
<div><h3 class="jobSectionHeader"><b>Details</b></h3></div><div><div><div><div><div><div>
Presbyterian Homes &amp; Services - Valley Ridge is seeking a Resident Services Director to join our team.</div><div>
Schedule / Hours: FT / Hourly 32 hours a week</div><div></div><div><br>
REPORTING STRUCTURE: The Resident Services Director reports to the Campus Administrator.</div><div></div><div><b><br>
ABOUT THIS COMMUNITY</b></div><div></div><p><br>
Valley Ridge</p><p>
1921 West Burnsville Parkway</p><p>
Burnsville, MN 55337</p><p></p><p><br>
Conveniently located on Burnsville Parkway and Highway 5, Valley Ridge is far more than a wonderful place to call home. With various amenities, it's a close-knit community where you can thrive and enjoy life! Valley Ridge is the shared vision of the Dakota County CDA and Presbyterian Homes &amp; Services.</p><p></p><div><br>
As an employee you can take advantage of a variety of amenities such as:<br>
<ul><li>Discounted employee meals</li><li>Free Fitness Center</li><li>Parks and walking paths nearby</li><li>Employee appreciation events</li></ul></div><p></p><p><br>
This community offers the following care options: Assisted Living and Assisted Living with Memory Care</p><p></p><p><br>
If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and joining our team.</p></div></div></div></div></div>
Responsibilities:
<div>
The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices. This position will support residents through resident advocacy, service coordination, marketing and admission processes. This position acts as a liaison between management and residents, and assists the Site Leader in campus operations.</div><div></div><div><br>
The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.</div>
Qualifications:
<ul><li>College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.</li><li>
Experience in senior housing, service or health care related environment.</li><li>
Experience in Elderly Waiver preferred.</li><li>
Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.</li><li>
Demonstrated knowledge of social community service delivery systems preferred.</li><li>
Demonstrated computer proficiency including Microsoft Office and other common computer programs.</li><li>
Demonstrated compatibility with PHS's mission and operating philosophies.</li><li>
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.</li></ul>
Pay Range: The estimated starting pay range for this role is $26.27- $32.84 per hour. This good faith estimate is based upon PHS&rsquo;s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee&rsquo;s qualifications and market conditions and is subject to change. Benefits:
<div><b>
Full-time benefits-eligible employment begins at a minimum of 30 hours per week:</b></div><ul><li>
Health, and dental, including applicable HSA &amp; FSA</li><li>
Employer Contribution to HSA for eligible Health Plans</li><li>
Life insurance (AD&amp;D)</li><li>
Retirement, with eligibility for an employer match</li><li>
Holiday pay and extended sick</li></ul><div></div><div><b><br>
Full and Part-time benefits-eligible employment working between 20-29 hours per week:</b></div><ul><li>
Vision insurance</li><li>
Voluntary short-term &amp; long-term disability</li><li>
Accident &amp; hospitalization coverage</li><li>
Education assistance programs</li></ul><div></div><div><b><br>
All employees:</b></div><ul><li>
Accrue PTO (Paid time off)</li><li>
Same-day pay</li><li>
Employee assistance program (EAP)</li><li>
College partnership educational discounts</li><li>
Access to Learn to Live Resources</li></ul>
About PHS:
<p>
Based in St. Paul, Minnesota&ndash;Presbyterian Homes &amp; Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage&reg; and other community services. PHS is also co-owner of Genevive&reg;, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.
<br>
<br>
An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.<br>
<br>
Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the &quot;Careers&quot; section of our website.<br>
<br>
Let's get you started.</p><p></p><p><i>
PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.</i></p></div>

Resident Services Director - HSG

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