residential case manager

Northern Rivers Family of Services

<div><h1 class="jobSectionHeader"><b>Residential Case Manager</b></h1><p>
Our Residential Case Manager will work out of our Albany, NY campus and will be responsible for supporting clients in the Residential System while performing duties in collaboration with a clinician.
</p><p></p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li>
Arrange and attend home visits</li><li>
Prepare transition plans</li><li>
Coordinate Independent Living Services</li><li>
Act as the primary contact between Schools and Residential</li><li>
Coach family visits</li><li>
Complete various assessments, including FASP and SPR</li><li>
Complete accurate case notes and timely input the notes into Connections database</li><li>
Provide transportation for clients</li><li>
Maintain contact with DSS and family</li><li>
Function as a contributing member of the interdisciplinary treatment team</li><li>
Attend dorm meetings</li><li>
Attend treatment review meetings</li></ul><h1 class="jobSectionHeader"><b>
</b></h1><h1 class="jobSectionHeader"><b>EDUCATION and/or EXPERIENCE
</b></h1><p>Requires a Bachelors degree or commensurate level of education and related experience.</p><p>
Experience with individuals in care systems preferred.
</p><p><b>Drivers license is required for this position.</b></p><p>
Work requires 25 50% community travel/visits.</p><p>
</p><p></p><p>If you&rsquo;ve got the talent, drive and desire to make a real difference in your community, you need to be a part of Northern Rivers Family of Services. We&rsquo;re a family of human service agencies united in our passion to help the children, adults, and families of the Capital Region and beyond.
</p><p>Our employees receive a generous time off and health care package, tuition reimbursement, loan repayment assistance, free training/CEU opportunities, flexible work schedule, and much more!
</p><p><b>Apply today to become part of our team!</b></p><p><i>
Northern Rivers is an Equal Opportunity / Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law.</i></p><p><i>
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.</i></p><p>
</p><div>If you want a rewarding career where you make a positive impact on children and their families, we want to talk to you! At Northern Rivers Family of Services, we work together to make a difference in our client's lives while also strengthening our community.</div><div>
</div><div>We are a family of human service agencies united in our passion to helping children, families, and adults reach their potential. Northern Rivers coordinates the quality of care, depth of programs, and combined size and passion for the mission to provide care for more than 18,000 people each year in 41 counties throughout New York State. If you&rsquo;ve got the talent, drive and desire to make a real difference in your community, you need to be a part of Northern Rivers Family of Services!</div><div>
</div><div>Our employees receive generous paid time off, an expansive health care package, tuition reimbursement, loan repayment assistance, free training/CEU opportunities, and much more!</div><div>
</div><div><b>Apply today to become part of our team!</b></div><div>
</div><div>Northern Rivers is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff, and are building a culture where everyone has the opportunity to do the meaningful work here at Northern Rivers!</div></div>

Residential Case Manager

Elk Hill Farm

<div><p><b>Would you like to work for a non-profit where your contributions make a major impact on the lives of the children and families that we serve?</b></p><p><b>
Join a family of experienced mental health professionals and counselors dedicated to providing kids, and each other, the kindness, respect, and encouragement they need to succeed. If you would like to work for an organization where the decisions YOU make can impact youth and families of Central Virginia, then Elk Hill Farm, Inc. is the place for you!</b></p><p><b>
Elk Hill was honored as a 2025 Top Workplace USA and 2025 Richmond Times-Dispatch Top Workplace. </b>These awards are based solely on employee feedback and recognize the great culture that exists at every level of the organization.</p><p><i>
If you want to work for a Top Workplace USA and a Richmond Times-Dispatch Top Workplace organization where your decisions can impact youth and families of Central Virginia, then </i><i>Elk Hill Farm, Inc. is the place for you!</i></p><p><b>
We are an organization that:</b></p><ul><li>
Is honored as a 2025 Top Workplace USA and 2025 Richmond Times-Dispatch Top Workplace</li><li>
Is a Top Workplace Meaningfulness Award recipient</li><li>
Has talented, hardworking employees</li><li>
Advocates for mental health issues</li><li>
Offers competitive benefits, pay, and pet insurance for full-time staff</li><li>
Provides a generous time-off and holiday package</li><li>
Offers a 401(k) plan with a 5% employer match for full-time staff</li><li>
Provides tuition assistance</li><li><b><i>
Elk Hill is celebrating 50+ years of supporting youth and families across the Commonwealth of Virginia! Stability. Adaptability. Longevity.</i></b></li></ul><p></p><p><b><br>
Primary Function of a Residential Case Manager</b>:</p><p>
To maintain a system in which quality service planning and documentation enhance and/or support program services, care-coordination, and public relations with our referring agencies.</p><p><b>
General Responsibilities of a Residential Case Manager:</b></p>
Provide positive role-modeling of Elk Hill&rsquo;s core values<ul><li>-respect, personal responsibility, hard-work, lifelong learning, and courage</li><li>
Build and maintain positive, nurturing relationships with all youth and their families</li><li>
Advocate the rights of youth</li><li>
Work towards annual goals for personal, professional and educational development</li><li>
Assist Program Director in training new personnel</li><li>
Provide monthly administrative supervision to all residential staff as needed</li><li>
Work cooperatively with staff and treatment team to improve the quality of the facility&rsquo;s total program</li><li>
Promote an atmosphere of openness, honesty, and understanding among residents, Elk Hill staff, and other persons associated with Elk Hill</li><li>
Assist with the facility&rsquo;s direct-care programming (shift coverage) as directed by the Program Director</li><li>
Maintain a valid driver&rsquo;s license and good standing with Elk Hill&rsquo;s auto-insurance policies.
</li><li>Maintain up-to-date certifications in CPR/First Aid, and MANDT</li><li>
Maintain training in DBHDS Trained Investigator Training</li><li>
Demonstrate a high level of on-going competence in case management and facility programming as well as motivation and commitment as an Elk Hill employee</li><li>
Within the scope of the positions job description and as delegated by the Program Director, maintain compliance with Licensing regulations and Medicaid standards</li><li>
Provide routine AOC (administrator on call) support on rotating basis</li><li>
Serve as &ldquo;acting&rdquo; Program Director when appropriate or assigned</li><li>
From time to time, may be assigned to work in a group home other than the regularly assigned group home.</li><li>
Participate in appropriate and ongoing supervision and staff development training</li><li>
Perform other duties as designated by the facility&rsquo;s Program Director</li></ul><p></p><p><b><br>
Documentation and Care-Coordination Responsibilities:</b></p><ul><li>
In a timely manner and in coordination with the treatment team, support the Residential Therapist in developing Medicaid and licensing compliant needs-assessment based service and discharge plans by incorporate goals and objectives that address the areas of need discovered through strengths and needs assessments</li><li>
In coordination with the Residential Therapist, develop Medicaid and licensing compliant monthly progress reports for all youth capturing progress towards service plan goals and objectives, status of discharge planning, and all other areas required for monthly reporting</li><li>
Ensure the business department receives adequate and timely documentation for monthly billing purposes</li><li>
As delegated by the Program Director, assist with and/or ensure various pre/post testing and assessments occur as needed</li><li>
For funding purposes, develop comprehensive and timely FAPT reports that satisfy each locality&rsquo;s unique documentation requirements</li><li>
Arrange, facilitate, and document routine service plan meetings that encourage participation from youth, legal guardian, appropriate family members, and the youth&rsquo;s placing and cooperating agents. Professionalize these meetings with formal invites</li><li>
In coordination with the treatment team, staff, legal guardian, and placing agents, develop and update the behavior support plans for each youth</li><li>
Maintain the integrity of the facility&rsquo;s program and medical files</li><li>
Maintain an up-to-date log documenting Elk Hill&rsquo;s case management services for each youth</li><li>
Based on Program Director and treatment team feedback, take a lead role in the youth&rsquo;s discharge process&mdash;coordinating discharge plans and aftercare services with the youth&rsquo;s family, legal guardians, and placing agents. As applicable, involve Elk Hill&rsquo;s Medicaid Resource Coordinator and the Director of Elk Hill&rsquo;s Community Services throughout the youth&rsquo;s placement in determining the appropriateness of Elk Hill providing continued community-based services and support</li>
Build and maintain the highest levels of professional rapport with a youth&rsquo;s parents, legal guardians, and referring agencies<li>-keeping them informed of their youth&rsquo;s progress via routine phone contact, written reports, and on-site conferences</li><li>
Coordinate with each youth&rsquo;s family, legal guardians, referring agencies, and treatment team all youth and family visits&mdash;including home and on-site visits</li><li>
Attend FAPT meetings and court appearances fully prepared with required reports, assessments, and/or other documents as needed to favorably represent Elk Hill and advocate for the needs of the facility&rsquo;s youth and their families</li><li>
In coordination with the Program Director and House Manager, arrange and/or provide transportation to appointments, meetings, and home visits in accordance with licensing regulations and Medicaid standards</li><li>
In coordination with the Program Director and treatment team, ensure family services occur regularly</li></ul><p>
Medical Files and Appointment Responsibilities (<i>at times when there is a dedicated Medication Aid position within the facility&rsquo;s organizational flow chart, the following responsibilities will be assigned to that position)</i></p><ul><li>
Ensure all youth receive initial and annual physical and dental appointments in timeframes required by licensing standards</li><li>
Ensure all medical appointment-related documentation addresses required licensing standards and provides staff with adequate information to address the physical and/or dental needs of the youth</li><li>
Ensure MARs reflect up-to-date information of both routine and/or PRN prescribed medications, treatment orders, and over-the-counter information including medications &ldquo;start&rdquo; and &ldquo;stop&rdquo; dates</li><li>
Compile initial emergency packets for all youth and then update these packets as needed</li><li>
Update youth&rsquo;s documented medical history when new information is available</li><li>
Obtain over-the-counter medication orders from a youth&rsquo;s attending physician</li><li>
Obtain missed medication protocols for all routinely scheduled medications</li><li>
Ensure all prescriptions are filled and medications are seamlessly available to trained staff to administer them as prescribed</li><li>
Coordinate all required follow-up appointments; facilitate these appointments if necessary</li><li>
Work closely with the facility&rsquo;s House Manager on effectively managing and documenting the facility&rsquo;s adherence to proper medication administration practices</li><li>
Communicate with the treatment team and staff any changes in a youth&rsquo;s medication regime; physical, dental, or dietary status; or any needed updates as to the youth&rsquo;s overall physical/mental health as identified by licensed practitioners</li></ul><p><b>
Core Competencies and Experience:</b></p><ul><li>
Must demonstrate sensitivity to Elk Hill&rsquo;s service population&rsquo;s cultural and socioeconomic characteristics</li><li>
Exceptional ability to develop and coordinate a youth&rsquo;s service plan and service planning needs</li><li>
Strong awareness and knowledge of group dynamics and psychiatric diagnoses</li><li>
Sound recordkeeping and case management abilities</li><li>
Highly skilled at public relations</li><li>
Essential are fluent oratory and professional writing skills</li><li>
Knowledge and understanding of cultural diversity and the impact of various socioeconomic characteristics on our youth</li></ul><ul><li>
The ability to support constructive family contact and involvement in community activities as appropriate</li><li>
Ability to engage, support, and work effectively with others, including but not limited to the treatment team and other internal and external stakeholders</li><li>
The temperament to work with, and care for, children and families with special needs</li><li>
Sense of humor</li></ul><p><b>
Credentials and/or Education:</b></p><ul><li>
A master&rsquo;s degree in social work, psychology or counseling (required), a combination of two years professional experience with children in a children&rsquo;s residential facility (preferred) and in administration or supervision (preferred). One year of clinical experience (preferred); or</li><li>
A bachelor&rsquo;s degree in social work, psychology or counseling, with ability to obtain QMHP, and a combination field work professional experience with children (required), in a children&rsquo;s residential facility (preferred) with one year consisting of clinical experience (preferred); or</li><li>
A bachelor&rsquo;s degree with ability to obtain QMHP, and possess a combination of three years professional experience with children (required), in a children&rsquo;s residential facility and in administration or supervision (preferred)</li></ul><ul><li>
Must have up-to-date certification in the facility&rsquo;s Behavioral Management Program and have the ability to apply such skills as needed and required in the day-to-day interactions with youth</li><li>
Must have a valid certificate in an approved medication aide training class</li><li>
Good physical health and remain current with annual TB screen and other certifications</li></ul><ul><li>
Must have up-to-date certifications in approved courses for CPR/First Aid</li><li>
Maintain valid driver's license and good driving record.</li><li>
Must be trained in the REVIVE! Opioid Overdose Education and Naloxone Administration (or similar) training and be willing to administer naloxone in the event of a suspected overdose</li><li>
Maintain DBHDS Trained Investigator training</li></ul><p></p><p><b><br>
Physical Requirements</b></p><ul><li>
Ability and willingness to physically perform all functions of the facility&rsquo;s Behavior Management Program</li><li>
Good physical health and remain current with annual TB screening and other certifications.</li><li>
Ability to traverse inside and outside of the property, or other locations, including uneven terrain or stairs</li><li>
Periods of sitting at a desk and working on a computer</li><li>
Occasionally lift up to 25 pounds, regularly lift up to 15 pounds</li></ul><p><b>
Travel Requirements</b></p><ul><li>
Periodic transportation of a client as needed or required</li><li>
Periodic transportation of other staff members as needed or required</li><li>
Periodic travel to other locations as needed or required</li></ul><p></p><p><i><br>
Diversity, Equity, and Inclusion (DEI) is at the forefront of what we do at Elk Hill, and we enforce respectful communication and cooperation between all. Elk Hill does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. It is the policy of Elk Hill to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Elk Hill. Contact Human Resources for more information.</i></p><p><b><i>
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities or actions may change or new ones may be assigned at any time with or without notice. Elk Hill Farm, Inc. reserves the right to change or reassign job duties or combine positions at any time.</i></b></p></div>

Community Mental Health Affiliates

<div></div><div><div><b>Why CMHA?</b></div>
<div>Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut&rsquo;s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.</div>
<div></div><div>Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.</div>
<div></div><div>CMHA is looking to hire full-time, 2ndt shift, Case Manager for our Residential IACTT Program. This position will be located at 235 Beaver St. New Britain, CT 06051. Monday-Friday, 3:30pm-11:30pm.</div>
<div></div><div><b>Compensation Range:</b> The salary range for this position starts at $20.00 per hour.</div>
<div><i>Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time off package to provide a well-rounded and competitive approach to the applicant&rsquo;s overall compensation.</i></div>
<div></div><div><b>Position Summary</b>: The Respite Case Manager support clients toward the goal of eventual independent living and supervise client activity and participation in the program while ensuring client safety, comfort and satisfaction. Coordinates care with the client throughout the CMHA system of services.</div>
<div></div><div>Essential Responsibilities:</div>
<div><ul><li>Maintains appropriate caseload as determined by CMHA and funder</li>
<li>Provides direct care to clients by conducting individualized and group education, skill building, recreation and household maintenance activities and/or monitoring the environment with clients for cleanliness, safety and repairs.</li>
<li>Works with clients to teach life skills necessary to live independently in the community. This includes assisting with finances and entitlements, supporting the development of activities of daily living, nutrition, housing maintenance and repair, and prompting to encourage task completion.</li>
<li>Educates clients to utilize emergency and community resources to help meet basic needs.</li>
<li>Develops and reviews individualized treatment plans with clients to identify goals and progress throughout the client&rsquo;s stay by meeting with each client on caseload in adherence to program requirements</li>
<li>Assures timely documentation is maintained in accordance with CMHA policies and procedures, including but not limited to progress notes, treatment plans, authorizations, program orientation, consent to treat and monthly targeted case management notes. Completes all additional program required documentation, including shift report, in compliance with CMHA policies and procedures.</li>
<li>If applicable, supervises and documents the self‐administration of medication to program clients as scheduled in an accurate, professional manner by adhering to program policy, procedure and training.</li>
<li>Collaborates and integrates with other CMHA teams to ensure all services provided to client are communicated with client&rsquo;s treatment team.</li>
<li>Communicates with external providers to ensure consistency of and accessibility to requested/needed services. May provide transportation as needed.</li>
<li>Performs other related duties as assigned</li>
</ul>
</div><div></div><div><b>Requirements:</b></div>
<ul><li>Bachelor&rsquo;s degree in a mental health related field preferred or equivalent experience</li>
<li>Must have valid driver&rsquo;s license</li>
<li>Will become certified in MANDT, First Aid, and CPR.</li>
<li>Participate in training courses on an annual basis, as assigned.</li>
</ul>
<div></div><div><b>Preferred Qualifications:</b></div>
<ul><li>Beginner to intermediate experience with Microsoft Office products including Word and Outlook.</li>
<li>Experience in or willingness to learn how to use an Electronic Medical Record (EMR) system.</li>
<li>Previous experience in crisis intervention, mental health, or emergency response services preferred.</li>
</ul>
<div></div><div>We care about our employees by offering benefits that strike a harmonious work-life balance. We also care about your future. CMHA offers:<br>
</div><ul><li>Medical, Dental, and Vision Insurance packages.</li>
<li>403(b)-retirement savings plan with CMHA matching after 1 year of service.</li>
<li>11 observed holidays.</li>
<li>3 wellbeing days off on a Friday throughout the year to extend a long weekend.</li>
<li>2 CMHA/Personal days to use throughout the calendar year.</li>
<li>Up to 24 days of PTO that increases with years of service.</li>
<li>Paid agency closure between Christmas and New Year&rsquo;s (except 24/7 programs) *must be approved annually.</li>
<li>Company paid Life Insurance and Long-Term Disability.</li>
<li>A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.</li>
<li>Higher education tuition discounts at participating schools through the Alliance&rsquo;s academic partnerships.</li>
<li>Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.</li>
<li>Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.</li>
<li>Free employee subscriptions to the calm app.</li>
<li>Annual Company Picnic.</li>
<li>CMHA-sponsored Loan Reimbursement Program and Scholarship Program.</li>
<li>Free Student Loan Wellness for eligible employees and their family members access to:
<ul><li>Student loan consolidation and refinancing.</li>
<li>Loan payoff projection dashboard.</li>
<li>Coaching and support via chat, email, and phone.</li>
<li>College cost calculator.</li>
<li>College financial planning.</li>
<li>3 NHSC-approved sites for federal student loan repayment.</li>
</ul></li><li>Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees' access to:
<ul><li>Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers.</li>
<li>Automated reminders for annual (PSLF) recertifications to help you stay on track.</li>
<li>Resources and ongoing communications that make PSLF understandable.</li>
<li>The opportunity to receive the national average of $72,000.00 in forgiveness.</li>
</ul></li></ul><div>Community Mental Health Affiliates is an Affirmative Action and Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</div>
<div></div><div>Any individual needing assistance completing an online application should contact CMHA's Human Resources Department at<i> </i><i>Careers@cmhacc.org</i><i>.</i></div>
<div></div><div><i>Job ID: 446</i></div></div>

Residential Case Manager - full-time - 2nd shift - Mon-Fri

Rite of Passage

<div>
 Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a
 <strong>
  <em>
   Case Manager
  </em>
 </strong>
 at
 <strong>
  Tampa Residential Facility- Tampa Florida
  <br/>
  <br/>
 </strong>
 <strong>
  Tampa Residential Facility:
 </strong>
 is comprised of multiple co-located residential commitment programs serving moderate risk male youth aged 14 to 18 who require substance abuse, major disorder, and intensive medical services. The programs utilize evidence-based practices to provide comprehensive care, treatment, and supervision. Youth will also receive psychotherapeutic services, including individual, family, and group counseling while at the program.
 <br/>
 <br/>
 A youth&rsquo;s length of stay is determined by the youth's assessed risk to reoffend, their progress in reducing applicable criminogenic needs and risk factors, and the completion of their individualized treatment plan.
 <br/>
 <br/>
 <strong>
  Pay
 </strong>
 : $22.31/hour
 <br/>
 <br/>
 <strong>
  Perks &amp; Benefits:
 </strong>
 Medical, Dental, Vision and company paid Life Insurance within 90 days, and 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues
 <strong>
  <em>
   and more!
  </em>
 </strong>
 ROP-benefits-and-perks-2
 <br/>
 <br/>
 <strong>
  What you will do:
 </strong>
 The Case Manager is responsible for administrating, developing and facilitating the completion of case plans and treatment programs in accordance with the requests of the placing agency and the needs of each student on their case load. In this role, the Case Manager collaborates with other professional staff to establish and meet the goals of each youth's treatment plan by providing individual counseling and skill development and communicate with families, probation officers, referral agencies, etc. on the progress each youth on your case load. Case Managers provide an atmosphere that is supportive of the youth&rsquo;s needs; monitor and document clinical behaviors and activities; and participate and assist with educational, social, athletic and recreational activities.
 <br/>
 <br/>
 <strong>
  To be considered you should:
 </strong>
 Possess a BA/BS in related field ~ Have prior case management experience, including three years' experience with juveniles ~ Be at least 21 years of age ~ Be able to pass a criminal background check, drug screen (we no longer test for THC for pre-employment), physical, and TB test ~ Be able to pass a search of the child abuse central registry.
 <br/>
 <br/>
 <strong>
  Schedule:
 </strong>
 5 Days on, 2 Days off &ndash; 40 hours/week.
 <br/>
 <br/>
 <strong>
  Apply today and Make a Difference in the Lives of Youth!
  <br/>
  <br/>
 </strong>
 After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a
 <strong>
  <em>
   Case Manager,
  </em>
 </strong>
 you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment.
 <br/>
 <br/>
 <strong>
  Follow us on Social!
  <br/>
  <br/>
 </strong>
 Instagram / Facebook / Linkedin / Tik Tok / YouTube
</div>


CASE MANAGER

Brandon School and Residential Treatment Center

<p>Brandon School and Residential Treatment Center, located in Natick, MA, is an 80+ bed treatment program and DESE licensed school serving boys 7 to 18 years old with complex social, emotional, and behavioral challenges. Brandon is the only Certified CARE agency in the State of Massachusetts &ndash; CARE is an evidence-based treatment model created at Cornell University &ndash; <b>If you want to enhance your clinical practice by utilizing a proven method of helping kids heal from traumatic events, then come join our community!</b></p><p>We are seeking a <b>Case Manager</b> to provide services primarily in our campus based residential programs as well as our community based group homes. The Case Manager works with youth and families who have experienced significant trauma and helps them heal by providing therapeutic relationships and by facilitating communication, coordination, and collaboration amongst the entire multidisciplinary team. This position provides the opportunity to not only utilize your clinical skills, but your leadership skills as you provide oversight, coaching, and guidance to a team of milieu professionals. This role provides excellent learning opportunities for a professional looking to begin a career in Social Work, Mental Health Counseling, or other Human Service careers.</p><p><b>Essential Responsibilities:</b></p><ul><li>Work as a team with all Brandon staff, programs and departments by communicating all pertinent information efficiently and effectively and by completing all daily documentation, conference reports and required forms.</li><li>Acts as the primary contact person for collaterals, schools, and families.</li><li>Develop comprehensive and objective treatment plan development and implementation in compliance with multiple regulations and agency policy</li><li>Effectively communicate with parents, guardians, and collaterals all necessary information regarding ongoing care, treatment progress, critical incidents, etc.</li><li>Responsibly prepare for, attend, and lead case related meetings including quarterly progress reviews, weekly treatment team meetings, mini teams, etc.</li><li>Complete case reports, progress notes, and other documentation as required</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s Degree required, BSW preferred</li><li>Experience in residential treatment is preferred</li><li>Strong presentation, verbal, written and organizational skills</li><li>Thrives in a multi-task environment</li><li>Valid Massachusetts&rsquo;s driver&rsquo;s license &amp; able to pass DEEC, CORI &amp; SORI Background checks.</li><li>Ability to participate in non-violent physical interventions</li></ul><p>Qualified candidates will have experience working with youth with social and emotional difficulties, a passion for helping youth who have experienced traumatic life events, and the ability to develop therapeutic relationships. Candidate will bring positive energy to work every day, a sense of humor, serve as a role model for employees and clients served, and of utmost importance, possess skills that support and guide their team to always ensure the highest quality of care to our population</p><p><b>MENTAL DEMANDS:</b> Work well as part of a team and maintain professional boundaries while providing nurturing care to youth in school and home-like settings. Able to anticipate and appropriately manage the emotional impact of working with traumatized youth. Strong written and verbal communication skills</p><p><b>Job Type:</b> Full-time, Monday-Friday 9am-5pm</p><p><b>Location: </b>27 Winter Street, Natick, MA 01760</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $53,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you 21 years of age or older?</li></ul><p>Ability to Commute:</p><ul><li>Natick, MA 01760 (Required)</li></ul><p>Work Location: In person</p>

Case Manager

Destination Tomorrow

<p><b>Case Manager - We are hiring both locations in Long Island City, NY and Queens. </b><i>Let us know which location you prefer in the application questions section.</i></p><p>The Case Manager&rsquo;s responsibilities are to help the program clients address problems ranging from benefits needs, family issues, health and work issues, and other life events and problems.</p><p><b>PLEASE NOTE SCHEDULE &amp; AVAILABILITY FOR THIS ROLE:</b></p><ul><li>8:00 AM &ndash; 4:00 PM primary shift</li><li>One late day required per week</li><li>Must be open to working <b>one weekend day</b></li></ul><p><b>Key Responsibilities:</b></p><ul><li>Participate in the intake of people for admission to the housing program, by conducting review of documentations and registration of client details.</li><li>Following development of initial assessment, conduct at least semi-annual assessment of residents.</li><li>Develop initial individualized service plan with residents in accordance with the resident's desires, needs, and strengths.</li><li>Review service plan at least quarterly and revise as necessary in accordance with the resident's desires, needs goals and progress.</li><li>Ensure that objectives and services/methods included in the service plan relate to goals in the service plan and relevant for the resident.</li><li>Provide direct assistance to residents in daily life skill areas in which the resident may be deficient and requires skills training.</li><li>Record the progress of residents within required documentation systems and work with other program team members to ensure client&rsquo;s issues are resolved.</li><li>Make referrals of residents to local supportive service providers.</li><li>Respond to resident crisis, emergencies and other situations that require immediate staff involvement and actions.</li><li>Ensure that program operations standards meet program quality standards and compliance with all regulations &ndash; local, state or federal.</li><li>Perform related duties and responsibilities as required by the immediate supervisor.</li></ul><p><b>Qualifications: </b></p><ul><li><b>1&ndash;2 years of experience as a Case Manager, </b>preferably in a residential DHS shelter or similar congregate setting <b>required</b></li><li>Demonstrated experience completing client assessments and developing Independent Living Plans (ILPs) <b>mandatory</b></li><li>Experience escorting clients to medical, housing, and social service appointments</li><li>Working knowledge and experience of <b>CARES</b></li><li>Basic housing experience, including familiarity with CityFHEPS vouchers/CURRENT/HOMES and housing navigation support</li><li>Strong organizational, documentation, and time-management skills</li><li>Ability to manage a caseload while meeting compliance and reporting deadlines</li><li>Associate degree preferred (Human Services, Social Work, Psychology, or related field)</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 per year</p><p>People with a criminal record are encouraged to apply</p><p>Application Question(s):</p><ul><li>Are you comfortable with the posted salary?</li><li>We are hiring for both the Long Island City and Queens locations; which do you prefer?</li><li>Please confirm you are able to work the required schedule of 8-4pm plus one weekend day.</li><li>Are you comfortable starting as per diem with the potential for this to become permanent?</li></ul><p>Experience:</p><ul><li>Case management: 1 year (Required)</li></ul><p>Work Location: In person</p>

Case Manager (LIC and Queens - PER DIEM!)

Homeward Bound of Marin

<div><div>Title: Housing Focused Case Manager &ndash; Adult Shelter Programs</div><div>
Regular Full Time: 40 hours/week</div><div>
Schedule: Tuesday &ndash; Saturday (Swings) 3:00pm-11:30pm</div><div>
Hourly rate: $28 - 30/hr. depending on experience</div><div>
Reports To: Senior Program Director</div><div>
Start Date: Open until filled</div><div></div><div><b><br>
The Opportunity</b></div><div>
Imagine being part of a company where effort creates hope and opportunity. For 50 years, Homeward Bound of Marin has helped individuals and families experiencing homelessness find their path to housing and stability with the goal of ending homelessness in Marin County. Bring your passion for service, and we&rsquo;ll support you with 100% paid health benefits, growth opportunities, and a workplace focused on case management and connection.</div><div></div><div><br>
We&rsquo;re looking for a Housing Case Manager to join our 24-hour adult shelter team and support individuals experiencing homelessness as they work to secure housing, build stability, and self-sufficiency. In this role, you will support residents, foster a safe and respectful environment, and help keep programs running smoothly while delivering short- and long-term case management, supportive services, and access to job training and placement opportunities. Through consistent, onsite support, you&rsquo;ll play a key role in ensuring residents feel supported, seen, and genuinely set up for long-term success.</div><div></div><div><b><br>
The Candidate</b><br>
At the heart of our work is a mission of Opening Doors to Safety, Dignity, Hope, and Independence. We&rsquo;re looking for someone who brings compassion, sound judgment, and a genuine commitment to supporting personal growth, and who thrives in a collaborative environment. The ideal candidate is mission‑driven and well versed in shelter and homeless services, with the ability to work independently while contributing meaningfully to a team. You take thoughtful initiatives, engage others with professionalism and empathy, and build strong working relationships with people from diverse lived experiences.</div><div></div><div><b><br>
Education or Training Equivalent to:</b></div><div><ul><li>
Bachelor&rsquo;s degree in social work, psychology, social welfare, or a related field OR two (2) years of experience in a related residential or housing program.</li></ul></div><div></div><div><b><br>
Qualifications and Abilities:</b></div><div><ul><li>
Minimum of two (2) years&rsquo; experience working with under-resourced or low-income populations; experience working with individuals experiencing homelessness preferred.</li><li>
Bilingual (English/Spanish) preferred</li><li>
Experience in residential and/or housing programs.</li><li>
Knowledge of Housing First and harm-reduction principles.</li><li>
Working knowledge of SSI, SSDI, and SDI.</li><li>
Experience with data entry systems (HMIS, Salesforce, or similar).</li><li>
Proficiency with Microsoft Word, Excel, cloud-based systems, and Adobe.</li><li>
Comfort working in a culturally and ethnically diverse environment.</li></ul></div><div></div><div><b><br>
Physical Requirements:</b></div><div><ul><li>
Ability to sit and use a computer mouse, keyboard, and monitor for moderate periods of time (1 &ndash; 3 hours per day).</li><li>
Ability to stoop, crouch, kneel, or crawl occasionally.</li><li>
Ability to lift or move objects up to 40 pounds.</li><li>
Enthusiasm for working with individuals with previous experiences of homelessness.</li></ul></div><div></div><div><b><br>
Key Responsibilities</b></div><div></div><div><br>
<ul><li>
Incorporate Cal AIM care coordination and housing navigation strategies into individualized care and housing plans, in collaboration with healthcare, behavioral health, and community-based partners.</li><li>
Provide housing-focused case management for individuals and in group settings.</li><li>
Identify and address barriers to housing, including chronic homelessness, mental and physical health needs, substance use disorders, under-employment, lack of income, and other systemic barriers.</li><li>
Skillfully prevent and/or resolve conflicts using a strength-based approach.</li><li>
Respond to urgent and emergency situations, including coordination with EMTs, fire, law enforcement, psychiatric services, and community partners as needed.</li><li>
Prevent and resolve conflicts using a strength-based, trauma-informed approach.</li><li>
Provide supportive services, guidance, and referrals to community resources.</li><li>
Engage program participants regularly and consistently to support program participation and progress toward housing stability.</li><li>
Maintains awareness of the overall shelter environment and collaborates with the Program Manager to identify, report, and help address facility&ndash;related needs or concerns to support a safe, functional, and welcoming space for participants and staff.</li></ul></div><div></div><div><br>
Perform other duties as assigned</div><div></div><div><div><div><div><b><br>
Documentation and Compliance</b></div><div><ul><li>
Complete timely, accurate, and compliant documentation, including case notes, assessments, care plans, and progress updates, in accordance with policies and funder requirements.</li><li>
Ensure client records clearly demonstrate eligibility, service delivery, engagement, and progress toward housing goals.</li><li>
Maintain accurate and timely data entry in HIPPO (Salesforce database) and HMIS.</li><li>
Meet all documentation and case management deadlines, including intake, enrollment, reassessments, housing goals, and discharge documentation.</li><li>
Participate in quality assurance, monitoring, and audit processes, including responding to documentation reviews and corrective actions.</li></ul></div><div></div><div><b><br>
Case Management, Housing-Focused Services, and Outcomes</b></div><div><ul><li>
Develop, implement, and regularly update individualized, client-centered housing and care plans.</li><li>
Monitor, document, and adjust plans proactively to address changing needs or barriers.</li><li>
Coordinate services with internal teams and external partners to ensure continuity of care and timely referrals.</li><li>
Document housing and service outcomes to support program performance measurement and funder reporting.</li></ul></div><div></div><div><b><br>
Property Management and Housing Placement</b></div><div><ul><li>
Manage a full caseload, weekly meetings with strong organization, time management, and prioritization skills.</li><li>
Communicate clearly and professionally with supervisors, team members, volunteers, and program participants.</li><li>
Participate in weekly supervision, program meetings, all-staff meetings, and required training.</li><li>
Maintain confidentiality and comply with all agency policies, including HIPAA where applicable.</li><li>
Contribute positively as a collaborative, accountable member of the Homeward Bound team.</li></ul></div></div></div></div><div></div><div><b><br>
Written &amp; Verbal Communication Skills:</b></div><div><ul><li>
Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before small groups of clients or employees of the organization.</li><li>
Communicate clearly and professionally with supervisors, team members, volunteers, and program participants.</li></ul></div><div></div><div><div><div><div><b><br>
Relationships:</b></div><div><ul><li>
Foster open and collaborative relationships with colleagues, working as a cohesive team with all Homeward Bound staff.</li><li>
Uphold strict confidentiality regarding all program participants.</li></ul></div><div></div><div><b><br>
Desired Qualities:</b></div><div><ul><li>
Compassionate, flexible, non-judgmental, and respectful.</li><li>
Strong problem-solving, multitasking skills, and organizational skills</li><li>
Comfortable working independently and as part of a team.</li><li>
Open to feedback and ongoing learning.</li><li>
Commitment to ending homelessness and working effectively with diverse populations.</li><li>
Sense of humor encouraged.</li></ul></div></div></div></div><div></div><div><b><br>
Equal Opportunity Employer</b></div><div>
Homeward Bound is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. It has always been and continues to be Homeward Bound&rsquo;s policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. We encourage applicants of justice backgrounds to apply for any open position for which they feel qualified.</div><div></div><div><b><br>
Competitive Benefits</b></div><div><ul><li>
100% Employer Paid Medical, Dental, and Vision Insurance</li><li>
Discretionary 403 B match</li><li>
2.5 weeks vacation</li><li>
13 paid holidays</li><li>
12 Sick days annually</li><li>
Employee Assistance Program</li><li>
Free lunch at Admin Site</li><li>
Comprehensive list provided at offer</li></ul></div><div></div><div><br>
To Apply</div><div>
Send resumes and cover letter to: careers@hbofm.org with the position in the subject.</div><div></div><ul><li><br>
<i>$28 - $30 per hour DOE with a competitive benefits package which includes 100% employer paid medical, vision and dental insurance, 2.5 weeks&rsquo; vacation, and access to a 403b retirement plan. Under California law, Homeward Bound is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary or hourly rate outside of the range posted in this job announcement. This range considers the wide range of factors that are considered in making compensation decision including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. Salary and hourly rate offers are determined based on final candidate qualifications and experience.</i></li></ul></div>

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