residential concierge

Starling Talent Care Services

<div><h2 class="jobSectionHeader">Job Title: Concierge Team Leader / Concierge Resident Manager</h2>

Company Name: Starling Talent Care Services LLC 
Location: Dubai, UAE 
Employment Type: Full-time 
Salary: AED 2,000 per month 
Visa: Visa provided<h3 class="jobSectionHeader"> 
Job Summary</h3>

Starling Talent Care Services LLC is looking for a responsible and service-driven Concierge Team Leader / Concierge Resident Manager to oversee daily concierge operations and ensure smooth service delivery at residential or mixed-use properties. The role requires hands-on leadership, strong coordination skills, and a commitment to high customer satisfaction.<h3 class="jobSectionHeader"> 
Key Responsibilities</h3>
<ul>
<li>Supervise daily concierge operations and on-site staff
</li>
<li>Lead and guide concierge team members during shifts
</li>
<li>Act as the main point of contact for residents and management
</li>
<li>Handle escalated service requests and resident concerns
</li>
<li>Maintain duty rosters, attendance, and basic reports
</li>
<li>Ensure staff follow company policies and service standards
</li>
<li>Support training and onboarding of new team members
</li>
<li>Maintain professional conduct and appearance at all times</li></ul> 
<h3 class="jobSectionHeader">
Requirements Qualifications</h3>
<ul>
<li>Minimum 2 years of experience in concierge or customer service
</li>
<li>Prior leadership or supervisory experience preferred
</li>
<li>Strong communication and interpersonal skills
</li>
<li>Ability to multitask and solve problems efficiently
</li>
<li>Basic computer skills (MS Office, email)
</li>
<li>Flexible to work shifts if required</li></ul> 
<h3 class="jobSectionHeader">
Benefits</h3>
<ul>
<li>Salary: AED 2,000 per month
</li>
<li>Visa provided
</li>
<li>Stable employment
</li>
<li>Supportive work environment</li></ul></div>

Concierge Team Leader / Concierge Resident Manager

Mandarin Oriental

<div>
 
 Position Title:
 
 Concierge
 
 
 
 Reports To:
 
 Supervisor: Level 6
 
 
 
 Supervises:
 
 N/A
 
 
 
 Job Level:
 
 Rank &amp; File: Level 7 / 8
 
 
 
 Department:
 
 Concierge
 
 
 
 Division:
 
 Rooms Division
 
 
 The Hotel
 
 
 Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat," an open air piazza surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.
 
 
 
 Our Mission
 
 
 
 Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.
 
 
 
 Guiding Principles
 
 
 
 Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility
 
 
 Scope of Position
 
 
 The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest&rsquo;s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest&rsquo;s needs and requests.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
 <li>
 It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 
 
 </li>
 </ul>
 
 Departmental
 
 
 
 <ul>
 <li>
 Create focused conversations with guests which identify their personal preferences.
 </li>
 <li>
 Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success.
 </li>
 <li>
 Provide clear directions for all guests travelling outside of the hotel.
 </li>
 <li>
 Respond to all guests&rsquo; needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate.
 </li>
 <li>
 Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests.
 </li>
 <li>
 Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges.
 </li>
 <li>
 Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities.
 </li>
 <li>
 Assists guests in the confirming or booking of airline flights.
 </li>
 <li>
 Assists guests in the recommendation and booking of restaurants, bars, clubs and other entertainment/leisure activities as requested
 </li>
 <li>
 Arranges limousine transportation requests, ensuring that limousine generated revenue is fully maximized
 </li>
 <li>
 Provides all information pertaining to the hotel&rsquo;s services and facilities. This also includes the offerings in Msherieb Downtown Doha
 </li>
 <li>
 Is expected to have an extensive and intimate knowledge of Doha and surrounding regions. This includes all modes of transportation, restaurants, bars, clubs, retail, sightseeing, arts and cultural activities. All recommendations must appear to be personal and insightful.
 </li>
 <li>
 Builds relationship with guests to delight and gain loyalty.
 </li>
 <li>
 Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
 
 
 </li>
 </ul>
 Mandarin Oriental reserves the right to add, delete, change or modify the job duties, and responsibilities described in this Job Description, at the company&rsquo;s discretion, at any time with appropriate notice.
</div>

Concierge

Mandarin Oriental Hotel Group

<div><div>Position Title: Concierge

Reports To: Supervisor: Level 6

Supervises: N/A

Job Level: Rank &amp; File: Level 7 / 8

Department: Concierge

Division: Rooms Division

</div>The Hotel
Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the &quot;Barahat,&quot; an open air piazza surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.
Our Mission
Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.
Guiding Principles
Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility<h2 class="jobSectionHeader">
Scope of Position</h2>
The Concierge is responsible for providing five-star services to all guests and colleagues. It is the mission and intent of this position that the candidate will keep the guest&rsquo;s perspective in mind at all times and carry out the mission of the Rooms Division. The Concierge will be creative and accommodating to all of the guest&rsquo;s needs and requests.
Responsibilities
General:
<ul><li>It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.</li>
<li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li>
<li>It is part of your role and your responsibility to fully support all learning and development activities.</li>
<li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
<li>Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li>
<li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li>
<li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li>
<li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>To carry out any additional duties requested by management, related to hotel operational activities.</li>
</ul>
Departmental:<ul>
<li>
Create focused conversations with guests which identify their personal preferences.</li>
<li>Be proactive and anticipate the complete requirements of each guest in order to make their unique experience a success.</li>
<li>Provide clear directions for all guests travelling outside of the hotel.</li>
<li>Respond to all guests&rsquo; needs and requests, utilizing proper communication skills within resources, and other departments, when appropriate.</li>
<li>Maintain a daily record via GoConcierge of all guest requests, reservations and confirmations for guests.</li>
<li>Communicate all important details to management and colleagues regarding internal and external events, resources and possible challenges.</li>
<li>Assists guest in the recommendation, booking and organizing of sightseeing/shopping/arts and cultural activities.</li>
<li>Assists guests in the confirming or booking of airline flights.</li>
<li>Assists guests in the recommendation and booking of restaurants, bars, clubs and other entertainment/leisure activities as requested</li>
<li>Arranges limousine transportation requests, ensuring that limousine generated revenue is fully maximized</li>
<li>Provides all information pertaining to the hotel&rsquo;s services and facilities. This also includes the offerings in Msherieb Downtown Doha</li>
<li>Is expected to have an extensive and intimate knowledge of Doha and surrounding regions. This includes all modes of transportation, restaurants, bars, clubs, retail, sightseeing, arts and cultural activities. All recommendations must appear to be personal and insightful.</li>
<li>Builds relationship with guests to delight and gain loyalty.</li>
<li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li>
</ul>
Mandarin Oriental reserves the right to add, delete, change or modify the job duties, and responsibilities described in this Job Description, at the company&rsquo;s discretion, at any time with appropriate notice.</div>

DELANO

Summary
The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.
Responsibilities
<ul>
 <li>Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li>
 <li>Provide detailed information about the hotel s amenities, services, and policies.</li>
 <li>Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li>
 <li>Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li>
 <li>Arrange transportation services, including taxis, private cars, and airport transfers.</li>
 <li>Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li>
 <li>Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li>
 <li>Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li>
 <li>Ensure guests are kept informed about reservation details and any changes or updates.</li>
 <li>Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li>
 <li>Offer solutions and alternatives for any requests or situations that may arise during a guest s stay.</li>
 <li>Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li>
 <li>Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li>
 <li>Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li>
 <li>Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li>
 <li>Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li>
 <li>Keep current on local events, festivals, shows, and activities that guests may be interested in.</li>
 <li>Stay informed about the hotel s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li>
 <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li>
</ul>

Universal Security Services

a multi-skilled professional in residential properties who provides personalized services, acting as a greeter, receptionist, security liaison, and coordinator for residents' needs, managing access, deliveries, maintenance requests, and amenity bookings to ensure smooth building operations and enhance the living experienceJob Types: Full-time, Contract Contract length: 24 monthsPay: AED1,800.00 - AED2,000.00 per month

building concierge

Property Shop Investment LLC

Job descriptionCompany DescriptionProperty Shop Investment (PSI), founded in 2007, is the largest private real estate company in Abu Dhabi, recognized for its sustainable performance and platinum status with top market developers in the UAE. PSI provides a comprehensive range of real estate services including property brokerage, marketing, investment advisory, property management, and consultancy services. Headquartered at Addax Tower in Al Reem Island with additional offices in Abu Dhabi and Dubai, PSI is committed to delivering a seamless real estate experience. The company has won numerous accolades such as Al Dar&rsquo;s Top Performing Agency awards in multiple years, reflecting its industry leadership and commitment to excellence. PSI&rsquo;s dedicated teams include Sales, Leasing, Marketing, Business Development, and many more, ensuring client satisfaction across all services.Role DescriptionThis is a full-time, on-site role based in Abu Dhabi for a Luxury Residential Consultant (Premium Projects) who is fluent with multiple languages . The role involves building and maintaining client relationships, providing advisory services for premium real estate projects, and facilitating property sales, leasing, and investments. You will collaborate with developers, understand client needs, prepare property listings, and ensure the delivery of exceptional customer experiences throughout the transaction process. The Reality Consultant will also stay updated on market trends and comply with all regulatory requirements related to real estate practices.Qualifications<ul><li>Experience in property sales, leasing, and real estate marketing or any client handling roles</li><li>Strong client relationship management, advisory, and negotiation skills</li><li>Fluency in languages with excellent communication skills</li><li>Knowledge of the UAE real estate market and relevant legal regulations</li><li>Proficient in Microsoft Office and CRM systems</li><li>Bachelor&rsquo;s degree in business, Real Estate, or a related field is preferred</li><li>Valid UAE driving license is an advantage</li><li>Ability to work collaboratively in a fast-paced, dynamic environment</li></ul>Why Join PSI? At Property Shop Investment (PSI), we believe our people are our greatest asset. As one of the UAE&rsquo;s leading real estate companies, we are committed to providing an environment where you can thrive, grow, and make an impact.When you join PSI, you will: <ul><li>Be part of a dynamic, high-performing team that values collaboration and excellence.</li></ul><ul><li>Gain opportunities for professional growth through continuous learning and development.</li></ul><ul><li>Work in a supportive environment that prioritizes your success and well-being.</li></ul><ul><li>Contribute to shaping thriving communities across the UAE.</li></ul><ul><li>Be part of a company that values innovation, customer focus, and service excellence.</li></ul>Job Type: Full-time

Luxury Residential Consultants -Premium Projects

M Shapiro Real Estate Group

<div>Position Description: Shapiro Real Estate Group
<div>Job Description
</div><div>We are a growing, fast-paced property management office located in Farmington Hills, MI seeking leasing consultant to join our team. The ideal candidate will be enthusiastic, dependable, self-motivated and highly organized. The applicant will support local managers and employees on daily tasks as needed, greet clients, professionally present available units, and properly secure lease agreements.
</div><div>Responsibilities
</div><ul><li>Responsible for the marketing and leasing of apartment units and for maintaining positive resident relations
</li><li>Maintain accurate knowledge of inventory in areas such as rent pricing, lease expirations, knowledge of surrounding neighborhoods and competitive available apartments
</li><li>Perform ongoing routine inspections of all vacant units throughout the turnover process to ensure the residence is ready in accordance with company standards
</li><li>List and maintain available units into company software and other available marketing outlets to ensure accurate inventory information for leasing and reporting
</li><li>Schedule appointments to meet and sign all lease paperwork, accept rental payment and complete move-in orientation
</li><li>Provide outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
</li><li>Maintain required tenant documentation in a neat and orderly manner as directed by management
</li><li>Control delinquencies by phone and letters on a scheduled basis including sending out monthly statements
</li><li>Make regular assessment of the condition of the property and resolves maintenance and cleaning issues.
</li><li>Provide general assistance of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management
</li></ul><div>Requirements and skills
</div><ul><li>Associates degree preferred or 1 to 2 years equivalent
</li><li>Section 8/MSHDA experience
</li><li>Must have a dynamic and outgoing personality
</li><li>Superior verbal and written communication skills
</li><li>Excellent attention to detail is a must
</li><li>Proficiency in Microsoft Office
</li><li>Reliable personal transportation
</li><li>Highly organized with an aptitude for sales
</li><li>Demonstrated ability to work with a wide variety of people</li></ul></div><div></div>

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