residential manager

CH Ventures, LLC

Job description:The ideal candidate will be organized; detail oriented with strong verbal and written communication skills and capable of critical thinking. Must also have strong leasing skills and a previous track record in managing large, non-subsidized, multi-unit apartment complexes. A strong history of professional advancement is preferred.Job Requirements:<ul><li>Previous successful experience of at least 3 years as a residential property manager of complexes and/or buildings with over 50 units with low vacancies.</li><li>Strong experience on how to advertise online in Craigslist, Zillow, Domu, Apartment.com, etc.</li><li>Knowledge of how to professionally deal with tenants and how to solve their problems.</li><li>Ability to personally show and lease apartments.</li><li>Must be able to provide leadership, motivation and direction for the building staff.</li><li>Candidate must work flexible hours, including late days with the ability to show apartments between 5-7 PM.</li><li>Working &frac12; day on Saturdays also required.</li></ul>Job Duties:<ul><li>Manage and perform leasing activities.</li><li>Motivate and work with staff (engineers, door staff, janitors, etc) and supervise contractors.</li><li>Maintain the highest possible occupancy.</li><li>Run the building at the highest standards in the industry.</li></ul>Education:<ul><li>Minimum of a four-year college degree.</li></ul>Finally, part of our employment screening process will necessitate that all candidates take a personality test at some point during the interview process.Benefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Residential Property Manager

Addictions Care Center of Albany, Inc.

<div>Primary Purpose: Direct, coordinate, and work cooperatively with Administration and agency staff in the operational management of the stabilization and rehabilitation residential program. Manage, supervise, and evaluate program subordinate staff. Interprets and meets regulatory program qualifications as defined by the Office of Addiction Services and Supports (OASAS) and other regulatory agencies.
Licenses, Certificates, or Registrations: Advanced or Master CASAC preferred or other Q.H.P. required. Credentials must be in good standing and kept current throughout employment. Must have a valid NYS Driver's License and be considered an acceptable driver by ACCA's insurance company to drive agency vehicles. CPR and First Aid certified preferred.
Education Requirements: Degree in Substance Use Disorder Counseling, Psychology, Social Work or related field.
Experience Requirements: Must have a minimum of five (5) years of substance abuse experience, and three (3) years progressive supervisory or related experience.
Responsibilities:
<ul><li>Develops and implements agency and program policies and procedures as directed by the Chief Compliance Officer to ensure compliance with OASAS regulations.</li><li>
Coordinates the residential staffing schedule to ensure appropriate 24-hour coverage.
</li><li>Provides clinical direction ensuring that treatment progress, intake and discharge planning are conducted according to ACCA policies and that all documentation is completed in a timely and professional manner.
</li><li>Manages, supervises, develops, trains, and evaluates program staff ensuring that all standards and regulations are met.</li><li>
Facilitates the continuum of services within the ACCA with other Program Managers/Directors and providers to ensure a high-quality continuum of care.</li><li>
Manages the Case Managers, ensuring that the meet all client treatment needs.</li><li>
Evaluates program operation to ensure appropriateness of services, develops annual goals and objectives and pertinent report.
</li><li>Completes the Monthly Service Delivery Reports to OASAS.
</li><li>Manages program statistics for reporting requirements.
</li><li>Maintains continued readiness of the residential program site for OASAS or other regulatory bodies for inspection.</li><li>
Other duties as assigned.</li></ul></div>

Residential Program Manager

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job Title: Residences Manager
 
 
 
 
 Department:
 
 Residences
 
 
 
 Reporting to:
 
 Cluster Director Hospitality Residential Operations
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration&mdash;values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
 
 
 
 
 
 
 The Role
 
 
 
 This role acts as the on-property operational lead for the residential asset, responsible for the day-to-day delivery of Homeowner and rental guest experience, property presentation, service standards, team performance, and compliance with governing agreements. The Residences Manager is the first point of contact for Homeowners on operational matters and the operational owner of all residential touchpoints from arrival through to departure and in-residence service.
 
 
 
 
 
 The Residences Manager will execute property-specific management plans for the Residences under the direction of the Cluster Director Hospitality Residential Operations, with daily accountability for service standards, team supervision, Homeowner engagement, and operational compliance.
 
 
 
 
 
 
 Key Areas of Responsibilities:
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Residences Manager, you will need to:
 
 
 
 
 
 
 Pre-Opening
 
 
 <ul>
 <li>
 Support the Cluster Director Hospitality Residential Operations in developing pre-opening budgets, forecasts, and OS&amp;E procurement schedules.
 </li>
 <li>
 Establish property-specific SOPs to ensure hospitality standards are delivered within the residential operation.
 </li>
 <li>
 Coordinate recruitment, onboarding, and training of the residential team in partnership with Talent &amp; Culture, including Front Office, Engineering, and Housekeeping.
 </li>
 <li>
 Conduct unit inspections and operational walkthroughs during construction completion, tracking defects, remediation, and escalating critical issues.
 </li>
 <li>
 Participate in ORAT (Operational Readiness, Activation and Transition) activities and review operational infrastructure readiness, including BOH areas, storage, housekeeping facilities, and staff support areas.
 </li>
 <li>
 Support Homeowners Association communications and implementation activities.
 </li>
 <li>
 Assist with homeowner handovers, post-handover defect management, warranty follow-up, and homeowner orientation programs.
 </li>
 <li>
 Contribute to opening readiness activities, including team ramp-up, training schedules, and opening checklists.
 </li>
 <li>
 Activate and oversee residential amenity, lifestyle, and &agrave; la carte service programs, ensuring seamless delivery and accurate billing.
 </li>
 </ul>
 
 
 
 
 
 Property Management
 
 
 <ul>
 <li>
 Oversee hospitality-standard residential operations, ensuring exceptional homeowner and rental guest experiences.
 </li>
 <li>
 Identify operational gaps and recommend practical solutions to improve efficiency and service delivery.
 </li>
 <li>
 Maintain a harmonious residential environment and ensure compliance with community rules, local legislation, and company policies.
 </li>
 <li>
 Support Homeowners Association operations, including AGM preparation and stakeholder communications.
 </li>
 <li>
 Monitor departmental expenses, budgets, financial performance, reporting requirements, and audit compliance.
 </li>
 <li>
 Conduct regular property inspections with Engineering and Housekeeping to maintain public areas, BOH spaces, and preventive maintenance standards.
 </li>
 <li>
 Oversee residential systems, including PMS, owner applications, access control, and smart home integrations.
 </li>
 <li>
 Lead, coach, and develop the residential team while promoting a culture of service excellence and continuous improvement.
 </li>
 <li>
 Manage homeowner communications, records, notices, invoicing, newsletters, and database maintenance.
 </li>
 <li>
 Support insurance matters, legal claims, and long-term capital replacement planning.
 </li>
 <li>
 Ensure high standards of cleanliness, presentation, inventory control, and maintenance of FF&amp;E and OS&amp;E.
 </li>
 <li>
 Manage third-party contractors and service providers to ensure compliance with Red Sea Global Hospitality standards.
 </li>
 <li>
 Coordinate special events, VIP visits, and community initiatives.
 </li>
 <li>
 Act as the primary escalation point for homeowner concerns and lead emergency and crisis response procedures.
 </li>
 </ul>
 
 
 
 
 
 Rental Program
 
 
 <ul>
 <li>
 Manage the day-to-day operation of the Rental Program, ensuring service quality, operational standards, and guest satisfaction.
 </li>
 <li>
 Ensure participating residences meet presentation, housekeeping, maintenance, and compliance requirements.
 </li>
 <li>
 Monitor rental performance, profitability, homeowner satisfaction, and rental guest feedback.
 </li>
 <li>
 Provide coaching and support to team members to enhance service delivery and address guest needs.
 </li>
 <li>
 Resolve guest and employee issues while protecting property standards, guest satisfaction, and employee wellbeing.
 </li>
 <li>
 Conduct regular quality inspections and recommend FF&amp;E replacements, upgrades, and capital improvements as required.
 </li>
 </ul>
 
 
 
 
 
 Others
 
 
 <ul>
 <li>
 Support additional residential projects and operational initiatives within the Cluster portfolio as directed by the Cluster Director Hospitality Residential Operations.
 </li>
 </ul>
 
 
 
 
 
 Key Qualifications
 
 
 
 
 Education and Experience
 
 
 <ul>
 <li>
 Recognized bachelor&rsquo;s degree in Hospitality/Property Management.
 </li>
 <li>
 Minimum 3-5 years&rsquo; experience in luxury residential, hospitality, or mixed-use operations, with at least 2 years in a supervisory or assistant manager
 </li>
 <li>
 Applicable property management of HOA management qualification (or be prepared to obtain within 12 months)
 </li>
 <li>
 Must be fluent in verbal and written English
 </li>
 <li>
 Strong leadership skills and interpersonal communication skills.
 </li>
 <li>
 Excellent computer literacy required. Microsoft Office proficiency and hospitality property management systems.
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in ultra-luxury residences or mixed-use developments.
 </li>
 <li>
 Fluency in Arabic
 </li>
 <li>
 Understanding of Local Real Estate Legislation
 </li>
 <li>
 Driving license
 </li>
 </ul>
 
 
 
 
 
 Key Performance Metrics
 
 
 <ul>
 <li>
 Homeowner satisfaction
 </li>
 <li>
 Rental guest satisfaction
 </li>
 <li>
 Budget adherence
 </li>
 <li>
 Maintenance response time
 </li>
 <li>
 Housekeeping audit scores
 </li>
 <li>
 Defect resolution time
 </li>
 <li>
 Preventive maintenance compliance
 </li>
 <li>
 Staff turnover
 </li>
 <li>
 HOA governance compliance
 </li>
 </ul>
 
 
 
 
 
 In Return,
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programmes.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
 
</div>

Residences Manager

Rixos

<div>Company Description 
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
State-of-the-Art Facilities:
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations. 
Job Description 
Key Responsibilities<ul><li>
Lead and orchestrate the complete homeowner journey across all five phases: Handover, Welcome &amp; Orientation, The Art of Living Well, Community, Seamless Living, and Rental Program management.</li><li>
Establish and maintain Rixos legendary service standards through implementation of comprehensive operational procedures that reflect our commitment to creating &quot;the grandest of feelings&quot;.</li><li>
Build and nurture lasting relationships with homeowners, serving as their primary point of contact and trusted advisor for all residential needs and lifestyle enhancement opportunities.</li><li>
Oversee property operations, including maintenance excellence, security protocols, concierge services, housekeeping standards, and amenity management, to ensure pristine residential environments.</li><li>
Collaborate with departmental managers to deliver integrated services across Property &amp; Maintenance, Lifestyle &amp; Domestic Services, Hospitality Services, Community &amp; Communication, and Security &amp; Access.</li><li>
Manage financial performance and budget oversight for residential operations, ensuring optimal resource allocation whilst maintaining service excellence and homeowner satisfaction.</li><li>
Lead, develop, and inspire a high-performing residential Team members, fostering a culture of excellence that embodies Rixos values of charismatic and thoughtful service.</li><li>
Coordinate with Homeowners Association management, ensuring transparent communication and effective governance that supports community harmony and property value enhancement.</li><li>
Implement and monitor health, safety, and security protocols that provide peace of mind whilst maintaining the welcoming atmosphere characteristic of Rixos residences.</li><li>
Drive continuous improvement initiatives through homeowner feedback collection and analysis, ensuring services evolve to exceed expectations and maintain competitive advantage.</li><li>
Serve as ambassador for local community engagement, leveraging Rixos position &quot;in the heart&quot; of Dubai Islands to provide authentic destination experiences for homeowners.</li><li>
Coordinate special events, celebrations, and community activities that foster connections amongst residents whilst showcasing the sophisticated lifestyle that defines Rixos living.</li><li>
Champion and represent the Residences with the colleagues at the Hotel and foster a collaborative and supportive environment with the hotel's Team members.</li></ul> 

Qualifications 
Essential Requirements<ul><li>
Bachelor&rsquo;s degree in hospitality management, Business Administration, or Real Estate Management or equivalent experience.</li><li>
Minimum 5-7 years senior management experience in luxury residential or hospitality operations</li><li>
Proven track record in luxury customer service delivery and relationship management</li><li>
Strong financial acumen with budget management and P&amp;L responsibility experience</li><li>
Excellent communication skills with the ability to engage with high-net-worth individuals</li><li>
Leadership experience in managing cross-functional teams of 15+ team members.</li><li>
Proficiency in property management systems and Microsoft Office Suite</li></ul>
Desired Qualities<ul><li>
Experience with luxury residential properties or private club management</li><li>
Knowledge of the local market and comparative luxury service providers</li><li>
Project management certification or demonstrated complex project delivery experience</li><li>
Understanding of HOA governance and condominium association management</li><li>
Multilingual capabilities reflecting regions diverse community</li><li>
Previous experience with Fairmont, Accor, or comparable luxury hospitality brands</li><li>
Demonstrated passion for creating exceptional lifestyle experiences</li></ul> 

Additional Information 
<ul><li>
Competitive Salary and Compensation:<ul><li>
Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.</li></ul></li><li>
Training and Development Opportunities:<ul><li>
Access to training programs and development opportunities to enhance skills and advance within the company.</li></ul></li><li>
Career Advancement:<ul><li>
Opportunities for career growth and advancement within the Rixos Hotels group.</li></ul></li><li>
Health and Wellness Benefits:<ul><li>
Comprehensive health insurance coverage.</li></ul></li><li>
Employee Recognition Programs:<ul><li>
Recognition programs to acknowledge and reward outstanding performance and dedication.</li></ul></li><li>
Work-Life Balance:<ul><li>
Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.</li></ul></li><li>
Uniforms and Dress Code:<ul><li>
Provision of uniforms or dress code guidelines for a professional and cohesive appearance.</li></ul></li><li>
Social Events and Activities:<ul><li>
Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.</li></ul></li><li>
Transportation Services:<ul><li>
Transportation services.</li></ul></li><li>
Employee Wellness Programs:<ul><li>
Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.</li></ul></li></ul></div>

Residence Manager

Mill Creek Residential

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.
 
The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.
 
Reports to: Senior Community/Community Manager has primary authority and works with the Leasing Consultant to determine the exact "day-to-day" duties. Decisions will take into account the Leasing Consultants skills, experience, career goals, and how the individual best fits the working requirements of the community.
 
Essential Functions/Responsibilities
 Sales and Marketing
 <ul>
<li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li>
<li>Professionally present the community and homes along with specific features and benefits</li>
<li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li>
<li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li>
<li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li>
<li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li>
<li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li>
<li>Ensure the office, clubroom, home models, and “market ready” homes are in impeccable condition</li>
<li>Share promotional ideas and events for marketing timeline</li>
<li>Assist in Social Media advertising as directed by the Manager</li>
<li>Assist in the preparation of move-ins such as walking home, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li>
<li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li>
<li>Address and complete all other duties as assigned</li>
</ul>
Customer Service
 <ul>
<li>Understand and support the customer experience vision for Mill Creek Residential</li>
<li>Communicate service guarantees and customer service standards to prospective and current residents</li>
<li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li>
<li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li>
<li>Contribute ideas for improving resident satisfaction to the Community Manager</li>
<li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li>
<li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li>
<li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li>
<li>Address and complete all other duties as assigned</li>
<li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li>
</ul>
Operational Standards
 <ul>
<li>Complete all new lease and renewal paperwork, including related addendums</li>
<li>Attend any training classes/meetings as required or recommended by management</li>
<li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li>
<li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li>
<li>Post Craigslist ads daily to generate traffic</li>
<li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li>
<li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li>
<li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li>
<li>Address and complete all other duties as assigned</li>
</ul>
Education and/or Experience
 
<ul>
<li>High School diploma or equivalent (GED) preferred</li>
<li>Commitment to, and passionate for, providing outstanding customer service</li>
<li>Strong communication skills (written and verbal)</li>
<li>Multi Family, single family rentals, built to rent, or related property management experience, retails sales or hospitality experience</li>
</ul>
Skills/Specialized Knowledge
 
<ul>
<li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li>
<li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li>
<li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li>
<li>Continuous research of area competitors such as pricing, amenities, features etc.</li>
<li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li>
<li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li>
<li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li>
<li>Capable of travelling between two or more communities, if necessary</li>
<li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li>
</ul>
About the Benefits of joining the Mill Creek Team
 
Competitive compensation
 
Comprehensive medical, dental and vision
 
Employer sponsored short and long term disability, Life and ADD insurance
 
401k with employer matching
 
Paid time off benefits: Vacation, Sick, Holidays
 
Mill Creek is an Equal Opportunity Employer
 Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!

Leasing Consultant-Modera Riverview

Coast Property Management

<div><div>Community Manager<div>
Job Title: Community Manager
 
Hourly Salary: $34.00 - $36.00</div><div>
Schedule: Full-Time</div><div>
COURTLAND PLACE &ndash; SEATTLE, WA</div><div>
Visit us: Apartments in Seattle, WA | Courtland Place</div><div></div> 
Empowered to Grow. Supported to Succeed. Inspired to Lead.
At Coast Property Management, we don&rsquo;t just offer jobs &mdash; we build careers. We know that when we invest in our people, everything else falls into place: stronger teams, thriving communities, and better lives for those we serve.
At Coast, we support your success &mdash; so you can lead with confidence, grow with purpose, and make an impact every day.<div>
Duties and Responsibilities:</div><ul><li>
Supervise leasing team, maintenance team, and on-site contract workers</li><li>
208 Units - 55+ Community and 5 Retail Shops.</li><li>
Ensure employee compliance with the Washington State Residential Landlord &amp; Tenant Act</li><li>
Review all rental applications and lease agreements for accuracy and compliance</li><li>
Ensure buildings are up to government and environmental regulations</li><li>
Make recommendations for physical repairs, replacements and/or improvements</li><li>
Maintain inventory of all equipment and supplies</li><li>
Schedule on-call personnel and supervise any on-site emergencies that may arise</li><li>
Ensure work assignments are performed in accordance with OSHA standards</li><li>
Make recommendations to improve marketing and leasing programs</li><li>
Maintain accounting records including payroll and overtime, approving invoices for payment, and monitoring rent delinquencies, NSF procedures, and evictions</li><li>
Assist in annual budget creation and prepare monthly variance reports</li><li>
Respond to resident inquiries, complaints, and concerns promptly</li><li>
Enforce apartment community rules and regulations and provide documentation of disputes or issues</li></ul></div><div> 
Qualifications- This position carries supervisory responsibilities.<ul><li>
College education preferred (Experience will be taken into consideration above education.)</li><li>
Previous clerical/administrative experience and experience with office computers and software</li><li>
Strong leasing and compliance experience required.</li><li>
NSPIRE and SHA inspections experience preferred.</li><li>
Must have a valid driver&rsquo;s license and be able to drive</li><li>
Must have reliable transportation</li></ul><div></div><div><div> 
We&rsquo;re invested in you &mdash; because your well-being fuels your success.
 
At Coast, we believe that when you&rsquo;re supported, you thrive. That&rsquo;s why our benefits are designed to take care of you &mdash; your health, your future, and your peace of mind &mdash; every step of the way.</div><ul><li>
No-Cost Medical, Dental &amp; Vision Coverage (employee-only)</li><li>
Life Insurance (employer-paid basic coverage)</li><li>
Voluntary Life &amp; Supplemental Insurance (AFLAC)</li><li>
401(k) Plan with Employer Match</li><li>
Health Savings Account (HSA)</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discounts (LifeMart &amp; more)</li><li>
Pet Insurance through MetLife</li><li>
Designed to meet your needs now and in the future</li></ul><div></div> 
Ready to Take the Next Step?</div>
We&rsquo;d love to learn more about you and what drives your career. Coast is a place where your voice is heard, your impact is felt, and your career can thrive.
Apply today and start building something exceptional with us. 
Legal &amp; Hiring Information
Hiring is contingent upon successful completion of a background check. Coast Property Management is proud to be an Equal Opportunity Employer, committed to fostering an inclusive and respectful workplace for all. We do not offer visa sponsorship for this position.</div></div>

Community Manager

Raffles

<div>Company Description 
Raffles Diriyah is a glamourous new landmark in Diriyah &ndash; Saudi Arabia&rsquo;s &ldquo;City of Earth&rdquo;. Set against the UNESCO World Heritage site of Al-Tuarif and the scenic Wadi Hanifa. Inspired by Nadji heritage, and infused with Raffles&rsquo; timeless elegance, Raffles Diriyah set the standard for gracious hospitality, cultural curiosity, and legendary service.
At Raffles Diriyah, people are the soul of everything we do. We are champion of culture, custodians of community and passionate curators of meaningful guests&rsquo; experience. Here, guests arrive as visitors, leave as friends, and return as family. 
Job Description 
ROLE SUMMARY
As Director of Residences at Raffles Diriyah, you will lead the homeowner experience, from pre-move-in preparations to ensuring exceptional residential living. This pivotal role demands a proactive, empathetic approach to ensure our homeowners consistently experience the hallmark Raffles hospitality. You will thoughtfully curate bespoke services, cultivate genuine relationships, and consistently &quot;make special happen&quot; for our residents. This role champions the brand's unwavering commitment to transforming moments into cherished memories, all while upholding the most exacting standards of luxury residential operations.
Key Responsibilities:<ul><li>
Homeowner Journey Leadership</li><li>
Service Excellence &amp; Standards</li><li>
Relationship Management</li><li>
Operational Oversight</li><li>
Cross-Functional Collaboration</li><li>
Financial Management</li><li>
Team Leadership &amp; Development</li><li>
Homeowners Association (HOA) &amp; Governance</li><li>
Health, Safety &amp; Security</li><li>
Continuous Improvement &amp; Innovation</li><li>
Community &amp; Destination Engagement</li><li>
Event &amp; Lifestyle Curation</li><li>
Hotel &amp; Brand Integration</li></ul> 
Qualifications 
Essential Requirements:<ul><li>
Education: Bachelor&rsquo;s degree in hospitality management, Business Administration, Real Estate Management, or a related field. Equivalent extensive professional experience will be considered.</li><li>
Experience: Minimum of 7-10 years of progressive senior management experience within ultra-luxury residential properties, high-end hospitality operations (5-star hotels/resorts), or private club management.</li><li>
Luxury Service Expertise: Demonstrated, impeccable track record in delivering and managing ultra-luxury customer service, sophisticated client relations, and relationship building with high-net-worth individuals.</li><li>
Financial Acumen: Strong financial literacy with proven experience in budget development, management, forecasting, and P&amp;L responsibility within a luxury operational context.</li><li>
Communication &amp; Interpersonal Skills: Exceptional verbal and written communication skills, with the ability to engage, influence, and build rapport with diverse stakeholders, including homeowners, staff, and executive leadership.</li><li>
Leadership: Demonstrated leadership experience in successfully managing, motivating, and developing cross-functional teams of 15+ colleagues in a dynamic, service-oriented environment.</li><li>
Technical Proficiency: Advanced proficiency in property management systems (e.g., Opera, Lightspeed), CRM software, and the full Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li></ul>
Desired Qualities &amp; Skills:<ul><li>
Residential Specific Experience: Direct experience with luxury residential properties, serviced apartments, or high-end private club management.</li><li>
Market Knowledge: In-depth knowledge of the local luxury real estate market, competitive landscape, and leading luxury service providers in Middle East.</li><li>
Project Management: Project management certification (e.g., PMP) or demonstrated experience in leading and delivering complex projects with multiple stakeholders.</li><li>
Governance Understanding: Comprehensive understanding of Homeowners Association (HOA) governance, condominium association management, and relevant legal frameworks.</li><li>
Multilingual Capabilities: Proficiency in English and Arabic to cater to the region's diverse community.</li><li>
Brand Alignment: Previous experience with Raffles, Accor, or other globally recognized luxury hospitality brands.</li><li>
Passion for Lifestyle: A demonstrable and genuine passion for creating, curating, and delivering exceptional lifestyle experiences that exceed resident expectations.</li></ul> 

Additional Information 
<ul><li>
Employee benefit card offering discounted rates at Accor properties worldwide.</li><li>
Complimentary duty meal.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility &amp; Sustainability activities.</li></ul>
Our Commitment to Diversity &amp; Inclusion<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul></div>

Director of Residences - Raffles Diriyah

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