residential program manager

Center for NYC Neighborhoods

<div>JOB TITLE: Residential Mortgage Closer, Program Manager 
 
DEPARTMENT: Lending 
 
REPORTS TO: Senior Program Manager of Loan Closing 
 
SALARY RANGE: $70,000 - 81,000 
 
FLSA: Exempt 
 
About the Center
The Center for New York City Neighborhoods, Inc. (the &ldquo;Center&rdquo;) is a not-for-profit that promotes and protects affordable homeownership so middle- and working-class families can build strong, thriving communities. We meet the diverse needs of homeowners by offering free, high-quality housing counseling and services, coordinating a network of service providers across the city, and providing free or low-cost loans for homeownership. 
Through its work, the Center supports and expands homeownership across New York by developing programs that focus on underserved communities. We have successfully delivered over $500 million to homeowners in several state-wide interventions, in response to physical, financial, and health crises, working with both the city and state to expand protections for New Yorkers. By helping homeowners individually and systematically, the Center achieves lasting change. To date, the Center, together with its partners, has helped more than 250,000 low- and moderate-income (LMI) families keep their homes and gain financial stability, preserving over $10 billion in neighborhood property value across New York. 
Position Summary 
The Center is hiring Residential Mortgage Closer, Program Manager to join a team dedicated to helping middle and working-class homeowners sustain affordable homeownership throughout New York State. The candidate we seek to fill this position will play an integral role in processing publicly and privately funded grant and residential mortgage closings, tracking the mortgage closing pipeline, ensuring that the required loan closing documents are prepared correctly, and adhering to the compliance and QC audits of the recently closed pipeline. 
In addition to facilitating the residential mortgage loan closing process, the ideal candidate will also be driven to support the mission of helping homeowners successfully navigate through a broad range of homeownership affordability issues including, but not limited to, foreclosure prevention, scam prevention, coastal recovery, and resiliency. 
This is a full-time, exempt position. We operate under a hybrid office model, requiring staff to work a minimum of two days per week on site to support collaboration, connection, and impact. Candidates must be able to meet these in-office expectations. 
Primary Functions<ul><li>
Prepares closing documents for all residential mortgage lending programs</li><li>
Review residential mortgage loan files for proper compliance, disclosures, signatures, and documentation</li><li>
Calculate figures on closing disclosure and QC prepared required documents for closing; resolve any errors with original documents</li><li>
Ensure compliance with all applicable regulatory requirements as outlined by the CFPB; verify accuracy and consistency of specifications on all documents</li><li>
Issues notice to borrowers as needed</li><li>
Handle all borrower complaints and concerns. Will be required to escalate to management as needed and all Issues to be documented.</li><li>
Attend regular meetings with finance, program delivery, &amp; lending teams to ensure that residential mortgage loan funding processes are progressing smoothly and provide weekly reports to the closing manager.</li><li>
Work closely with SPM of Loan Closing to correct files &amp; maintain pipeline accuracy</li><li>
Issue closing instructions to title settlement agents; order and review title work for residential mortgage loans</li><li>
Provide backup for submitting all invoice and billing submissions &amp; payments for the department across all vendors. Submission fees should be recorded on the related loan level.</li><li>
Reconcile recording rejections so all loan recordings can be processed properly.</li><li>
Escalate recording issues with the county to SPM of Loan Closing. These should be tracked on the recording log.</li><li>
Assist servicing team with research and onboarding new loans when applicable</li><li>
Updates loan pipeline trackers, loan operating system, &amp; loan servicing interface as needed</li><li>
Prepare funding requests for finance and require sign-off from finance and closing management.</li><li>
Send out loan checks on the official loan funding date.</li><li>
Assure adherence to federal and state regulatory requirements</li><li>
Verify that all HMDA is completed on the URLA post close</li></ul> 
Skills and Qualifications<ul><li>
Ability to communicate verbally, and in writing</li><li>
Has experienced knowledge in tolerance level requirements of the closing disclosure</li><li>
Has experienced knowledge of TRID regulations</li><li>
Ability to read, understand, and interpret residential mortgage loan documents</li><li>
Ability to work independently and also as part of a team</li><li>
Ability to understand real estate finance and mortgage terminology</li><li>
Moderate analytical skills</li><li>
Knowledge of residential mortgage loan closing policies, procedures, and documentation</li><li>
Strong technical skills, including Microsoft Office software</li><li>
Able to coordinate, organize, prioritize, and execute multiple responsibilities in a fast-paced setting</li><li>
Strong technical skills in mortgage lending operating software systems and/or Salesforce, Bytepro, The Mortgage Office is a plus</li></ul> 
Education and Training<ul><li>
A High School Diploma or higher</li><li>
Certified training in the areas of mortgage lending and closings</li></ul> 
Experience
At least 2 years of recent experience, within the last 4 years, working as a residential mortgage loan closer for a bank, credit union, or mortgage lender. 
Application
To apply for this position, please submit your cover letter with salary requirements, resume, and 3 professional references through our website, cnycn.org.
Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled. We thank you for your interest in career opportunities with the Center for NYC Neighborhoods. No phone calls, please. Accepting resumes until the position is filled.
The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting careers@cnycn.org.
Persons requiring reasonable accommodation to participate in this hiring effort are requested to email: careers@cnycn.org.
The Center for NYC Neighborhoods is an equal-opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity. 
To learn more, visit cnycn.org. 

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Residential Mortgage Closer, Program Manager

Abilities Midwest

&quot;Do what you love, and you'll never work a day in your life!&quot;Abilities Midwest is currently hiring for a Residential Program Staff (also known as a Direct Care Staff or Direct Care Professional) . Staff will support adults with Prader Willi syndrome at an adult family home (group home) in Watertown, WI.Job Duties:Residential Program Staff are primarily responsible for assisting our residents with ADLs (activities of daily living). The residents you will be supporting have limited hands-on needs, so you will mainly be providing verbal prompting for most ADLs. Our residents are active and enjoy going on outings, playing games, working out, and being positive members of their community.<ul><li>Encourage community involvement by accompanying residents to a variety of community activities including, but not limited to - restaurants, sports games, movies, shopping, plays, and more!</li><li>Provide cues to remind and encourage residents to complete household chores &amp; personal care needs</li><li>Implement reward systems and provide praise to residents</li><li>Follow care plans, contribute to discussions on resident progress &amp; future care plan goals</li><li>Provide accurate documentation using our online care management system</li><li>Promote choice, personal growth, and independence for residents - within their home and in the community</li><li>Communicate effectively with other team members, encourage an upbeat work environment for all</li></ul>Residential Program Staff will work alongside other Residential Program Staff, in addition to working under the supervision of our managerial team. Abilities Midwest strives to ensure a welcoming &amp; positive work environment - where our staff can enjoy coming to work each shift!Schedule:Abilities Midwest allows for consistent, flexible scheduling based on employee preference and company shift availability. We are currently looking for evening coverage throughout the week and every other weekend.More about us:Abilities Midwest currently operates 4 residential programs throughout the state of WI. We have been open in Watertown since February 2022. We are still a relatively new company with plans to grow, and encourage advancement within the company, if desired. We strive to create a clean, healthy, comforting, active, and positive environment for our residents - to ensure the best quality of life for each and every one of them.Pay: $17.00 - $20.00 per hourExperience Prior experience in caregiving or working with individuals with disabilities is preferred and other applicable experience will also be considered.**Must have a valid drivers license and pass a background check.**Job Type: Part-timePay: $17.00 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid training</li><li>Referral program</li></ul>Ability to Commute:<ul><li>Watertown, WI 53098 (Required)</li></ul>Work Location: In person

Residential Program Staff: Fun, Active, Rewarding

Enterprise Mangement Solutions Inc

<div>Who We Are

Enterprise Management Solutions, LLC (EMS) is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service.

Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation.

Website: https://enterprisemgmtinc.com/ 
What We&rsquo;re Looking For

We are seeking a Full-Time Executive Director of Residential Care &amp; Recovery Services to provide executive-level operational leadership and oversight for the Residential Care &amp; Recovery Services Portfolio. This role is ideal for an experienced residential operations leader with strong knowledge of residential treatment operations, recovery residences, assisted living operations, DDA services, staffing coordination, compliance readiness, resident safety, occupancy management, and multi-program leadership. 
What You&rsquo;ll Do
<ul>
<li>Oversee day-to-day residential operations across assigned programs, homes, and entities</li>
<li>Ensure program leaders meet staffing, supervision, documentation, occupancy, resident engagement, safety, and compliance expectations</li>
<li>Implement operational directives issued by the COO and Enterprise Management Solutions LLC C-suite</li>
<li>Coordinate communication between residential treatment programs, recovery residences, assisted living sites, DDA services, senior services, property management, safety services, maintenance, clinical leadership, and administrative support</li>
<li>Identify operational problems and develop corrective action plans in coordination with the COO and compliance leadership</li>
<li>Monitor residential workflows to ensure services, supervision, and facility routines are consistent and effective</li>
<li>Assist in stabilizing, restructuring, launching, certifying, or expanding assigned residential programs</li>
<li>Ensure each assigned residential service line has clear leadership, staffing plans, coverage systems, reporting lines, job duties, and escalation procedures</li>
<li>Ensure residential programs maintain appropriate routines, house standards, supervision, and resident expectations</li>
<li>Monitor resident experience, concerns, grievances, incidents, occupancy stability, admissions, discharges, and transitions</li>
<li>Provide supervision and operational direction to assigned program directors, managers, house managers, residential supervisors, facility leaders, and operational staff</li>
<li>Coordinate with clinical leadership where treatment services are involved</li>
<li>Monitor census, occupancy, referrals, bed availability, service coordination, and resident transitions</li>
<li>Support certification preparation, inspections, documentation, and corrective action plans</li>
<li>Coordinate with property management, maintenance, and safety teams to resolve physical property concerns quickly</li>
<li>Support compliance leadership in maintaining residential program compliance readiness</li>
<li>Monitor compliance-related operational indicators including staff trainings, background checks, credentials, resident records, incident reports, house logs, supervision records, and inspection readiness</li>
<li>Coordinate with the Property, Facilities &amp; Asset Management Portfolio on maintenance issues, inspections, repairs, safety concerns, and facility readiness</li>
<li>Work with finance leadership to monitor staffing costs, occupancy, census, utilization, budgets, supply costs, and operational expenses</li>
<li>Monitor referrals, admissions, discharges, occupancy, bed availability, and waitlists</li>
<li>Provide regular updates to the COO regarding residential operations, staffing, resident safety, compliance concerns, facility needs, occupancy, and program performance</li>
<li>Monitor risks involving resident safety, staffing, facility conditions, compliance, documentation, billing, licensure, certification, property safety, and service delivery</li>
<li>Support crisis response coordination, continuity planning, emergency staffing coverage, and operational recovery efforts</li></ul> 


Work Schedule

Monday through Friday, 8:00 AM &ndash; 5:00 PM 40 hours per week. Scheduling needs may vary based on residential program needs, staffing coverage, emergencies, inspections, audits, licensing requirements, resident safety issues, admissions, discharges, and urgent operational matters. Evening, weekend, holiday, or urgent operational availability may be required as necessary. 
Travel Requirements
<ul>
<li>Approximately 20% travel required</li>
<li>Company vehicle provided</li>
<li>No additional travel compensation provided</li></ul> 


Education, Certifications, &amp; Qualifications
<ul>
<li>Master&rsquo;s degree required in Healthcare Administration, Human Services Administration, Social Work, Counseling, Psychology, Public Health, Business Administration, Nonprofit Management, Behavioral Health Administration, Nursing Administration, Rehabilitation Counseling, or a closely related field</li>
<li>Valid driver&rsquo;s license required</li>
<li>Proven leadership experience in residential care, behavioral health, recovery services, assisted living, DDA services, human services, healthcare operations, or a related regulated service environment</li>
<li>Demonstrated experience managing program operations, staff accountability, resident-facing services, documentation standards, compliance workflows, audits, inspections, performance expectations, and service delivery systems</li>
<li>Strong understanding of residential operations, staffing coverage, resident supervision, documentation readiness, regulatory expectations, inspection readiness, facility coordination, internal reporting, and performance monitoring</li>
<li>Proven ability to lead multiple programs, homes, departments, or locations while maintaining compliance, quality, safety, accountability, and operational discipline</li>
<li>Strong written and verbal communication skills</li>
<li>Strong organizational, problem-solving, leadership, and follow-through skills</li>
<li>Ability to manage confidential information with professionalism and discretion</li>
<li>Ability to work independently while remaining aligned with C-suite direction</li>
<li>Ability to manage competing priorities, urgent deadlines, resident concerns, and complex operational issues</li>
<li>Minimum of 5 years of progressive residential care, healthcare, behavioral health, recovery services, assisted living, DDA, senior services, or human services operations experience strongly preferred</li>
<li>Minimum of 3 years of supervisory, management, or program leadership experience strongly preferred</li>
<li>Experience working with residential treatment, certified recovery residences, assisted living, DDA group homes, senior services, behavioral health residential programs, or related residential service programs preferred</li>
<li>Experience with CARF, state licensing, recovery residence certification, Medicaid, payer audits, or similar regulatory/accreditation environments preferred</li>
<li>Experience managing multi-site or multi-entity residential operations preferred</li>
<li>Any applicable residential care, behavioral health, assisted living, DDA, healthcare, or administrative licensure maintained in good standing if required for assigned operational responsibilities</li>
<li>Must maintain compliance with all organizational, regulatory, certification, training, and operational requirements applicable to assigned residential programs and service lines</li></ul> 


Working Conditions
<ul>
<li>Work may occur in administrative offices, residential program sites, assisted living homes, recovery residences, DDA homes, senior service locations, and other assigned locations</li>
<li>Must be able to work in a fast-paced, regulated residential service environment</li>
<li>Must be able to manage urgent issues, competing priorities, resident concerns, staffing challenges, and sensitive information</li>
<li>May require occasional evening, weekend, holiday, or urgent availability depending on operational needs</li>
<li>Must be able to travel between assigned locations as required</li>
<li>Must maintain professionalism when interacting with staff, residents, clients, families, regulators, vendors, referral partners, certifying bodies, auditors, and executive leadership</li></ul> 


Physical Demands
<ul>
<li>Ability to travel between residential program sites, assisted living homes, recovery residences, DDA homes, senior service locations, administrative offices, inspections, meetings, and other assigned operational locations as required</li>
<li>Ability to respond to urgent residential operational matters, staffing issues, resident concerns, emergencies, inspections, audits, and facility-related situations</li>
<li>Ability to manage multiple priorities, deadlines, operational demands, and sensitive situations in a fast-paced residential services environment</li>
<li>Ability to communicate effectively with staff, residents, clients, families, regulators, vendors, referral partners, certifying bodies, auditors, and executive leadership</li>
<li>Ability to occasionally lift, carry, or transport files, office materials, supplies, or operational equipment up to 25 pounds as needed</li>
<li>Ability to work occasional evening, weekend, holiday, or urgent operational hours depending on residential program needs and operational demands</li></ul> 


Why Work With American Homestays
<ul>
<li>Competitive hourly compensation</li>
<li>Stable full-time W-2 employment</li>
<li>Executive-level leadership opportunity within a growing organization</li>
<li>Opportunity to oversee multiple residential care and recovery service programs</li>
<li>Mission-driven operational environment supporting health and human services organizations</li>
<li>Collaborative leadership culture with opportunities to strengthen systems, workflows, and organizational performance</li></ul> 


How to Apply

Qualified candidates are invited to submit their resume and qualifications for consideration. 
 HR: (443) 478-4304 ext. 10

Email: hr@enterprisemgmtinc.com

 Website: https://enterprisemgmtinc.com/

 Job Opening: https://ems.bamboohr.com/careers/533 
Selection Process

Applications are reviewed on a rolling basis. Qualified candidates may be contacted for interviews and further evaluation. 
Disclaimers

The statements in this job description outline the core duties and expectations of the role but are not all-inclusive. Responsibilities may evolve to meet operational needs. Any updates or changes will be communicated accordingly.</div>

Executive Director of Residential Care & Recovery Services

Ascend Behavioral Health and Wellness

Please send us your resume. You can also come in and apply Mon-Fri, 8am to 5pm at 512 W. Yearling Road, Phx AZ 85085JOB DESCRIPTIONJOB TITLE: Assistant Residential SupervisorRESPONSIBLE TO: Director of Residential ServicesMAJOR RESPONSIBILITY: To oversee and manage the administrative operations of a residential sites.GENERAL DESCRIPTION OF DUTIES:The ARS is responsible for directly managing the programmatic implementation of residents' individualized programs in a residential site, including the supervision of the Caregivers.EXAMPLES OF WORK:1. Develops, implements, and monitors resident programs and ISPs. 2. Coordinates activities relative to residents' treatment goals. 3. Provides status updates to members of the client's team. 4. In coordination with the psychiatrist, oversees the self-administration of psychotropic medications. 5. Assist Administers Crisis Intervention Techniques in emergencies 6. Supervises, trains and supports the caregivers.KNOWLEDGE, SKILLS AND ABILITIES:1. Ability to effectively communicate both orally and in writing. 2. Ability to multi-tasks efficiently and effectively. 3. Knowledge of behavior modification techniques. 4. Ability to manage varied types of individuals.HOURS OF WORK: Forty (40) hours per week; exempt position.EVALUATION SCHEDULE: Annual.QUALIFICATIONS:A combination of at least four (2) years education in human services and / or social services with 2 years experience in behavioral health , social services , etc. And/ or 4 years experience in behavioral health setting with high school diploma /GED' ' Benefit Conditions:<ul><li>Only full-time employees eligible</li></ul>COVID-19 Precaution(s):<ul><li>Remote interview process</li><li>Personal protective equipment provided or required</li><li>Temperature screenings</li><li>Social distancing guidelines in place</li><li>Virtual meetings</li><li>Sanitizing, disinfecting, or cleaning procedures in place</li></ul>Work Remotely<ul><li>No</li></ul>This Job Is Ideal for Someone Who Is:<ul><li>Dependable -- more reliable than spontaneous</li><li>People-oriented -- enjoys interacting with people and working on group projects</li><li>Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction</li><li>Detail-oriented -- would rather focus on the details of work than the bigger picture</li><li>Achievement-oriented -- enjoys taking on challenges, even if they might fail</li><li>Autonomous/Independent -- enjoys working with little direction</li><li>Innovative -- prefers working in unconventional ways or on tasks that require creativity</li><li>High stress tolerance -- thrives in a high-pressure environment</li></ul>Job Type: Full-timePay: $38,000.00 - $42,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Assistant Residential Supervisor/ LEAD BHT

Qiddiya Investment Company

<div>We&rsquo;re looking for a Senior Manager of Cost Planning who understands how to lead cost planning from the client side. Someone who can review cost advice, challenge assumptions and ensure consistent methodology across multiple projects.
This role is about owning the cost planning position, not producing the measurement yourself.
This is a Development cost planning role.<ul><li>Not project controls.</li><li>Not procurement.</li><li>And not about measuring bills of quantities.</li></ul>
Qiddiya is building a new city focused on entertainment, sport and culture. The projects are ambitious, complex and fast moving. In this role you will help ensure the numbers behind those projects are clear, credible and aligned with design from the earliest stages.
You&rsquo;ll work closely with development teams, design consultants and external cost managers to ensure design-to-budget thinking is embedded from day one.
WHAT YOU&rsquo;LL DO<ul><li>Lead the cost planning position across residential projects and own the credibility of the numbers being presented to the business.</li><li>Manage external cost consultants delivering cost plans and ensure outputs align with Qiddiya&rsquo;s cost planning methodology and technical guidelines.</li><li>Interrogate cost plans in detail, challenge assumptions and ensure advice is robust, consistent and commercially realistic.</li><li>Ensure budgets actively guide design decisions rather than react to them.</li><li>Track design development and understand the cost impact of change.</li><li>Use benchmarking and historical data to test and validate cost positions.</li><li>Produce clear cost summaries to support internal decision making and Stage Gate approvals.</li><li>Communicate cost positions clearly to both technical and non-technical stakeholders.</li></ul> 
Requirements 
WHAT YOU&rsquo;LL BRING<ul><li>Experience managing or reviewing work produced by external cost consultants.</li><li>The ability to break a cost plan down, understand the logic behind it and challenge assumptions where needed.</li><li>Strong understanding of feasibility studies, benchmarking and value management.</li><li>Confidence to challenge design decisions when cost and value are not aligned.</li><li>The ability to step back from detail and assess whether the numbers genuinely make sense.</li><li>Clear communication and the ability to explain complex cost matters in a practical way.</li><li>Professional accreditation such as RICS or AIQS preferred.</li></ul></div>

Senior Manager - Cost Planning - Residential

Groundswell, Inc.

<div>
 
 
 ABOUT THE POSITION
 
 
 
 
 
 This is an exciting opportunity to play a critical role in shaping and scaling high-quality residential repairs and energy efficiency upgrades through Groundswell&rsquo;s SOUL program. The Energy Efficiency Construction Manager (Construction Manager) is responsible for designing, implementing, and continuously improving the operational systems that enable the SOUL program to deliver measurable outcomes on time, within budget, and in alignment for communities, partners, and those we serve.
 
 
 
 
 The Energy Efficiency Construction Manager is responsible for overseeing home repairs, driving efficiency and leading clear communication and coordination between contractors and Community Power Navigators, ensuring homeowners are consistently informed of project plans, progress, and timelines. The manager is the key role that translates application data into repaired homes, ensuring the customer journey and contractor planning and deployment is clear, top-notch, and that there is always a healthy backlog of projects deployed for contractors to plan for ahead of time.
 
 
 
 
 Reporting to the Director of Energy Efficiency, the ideal candidate is highly organized, solutions-oriented, and experienced in managing construction or field-based operations. They are skilled in balancing multiple projects and stakeholders while maintaining a strong focus on quality, efficiency, and customer experience. This role serves as an integral member of the Market Development &amp; Deployment team, working directly with multiple external contractors, partners, and internal colleagues. The incumbent will have deep experience with residential repair systems and processes and HVAC equipment installation subject matter expertise.
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 Project Coordination
 
 
 <ul>
 <li>
 Lead the end-to-end deployment of residential repair and energy efficiency contractors for approved homeowner projects, ensuring alignment with program standards, timelines, and quality expectations
 </li>
 <li>
 Oversee the repair and upgrade of 150 homes annually, driving efficient, high-quality execution within Groundswell&rsquo;s SOUL program
 </li>
 <li>
 Maintain consistent, proactive communication with Community Power Navigators to ensure homeowners are well-informed on project plans, progress, and expected completion timelines
 </li>
 <li>
 Manage coordination with pre-inspectors to assess home repair feasibility and ensure timely project initiation
 </li>
 <li>
 Develop comprehensive scopes of work (SOW) and construction estimates, ensuring accuracy, cost-effectiveness, and compliance with program guidelines
 </li>
 <li>
 Identify and mitigate risks across the full project lifecycle&mdash;from customer onboarding through project closeout&mdash;including contractor performance and resource constraints
 </li>
 <li>
 Collaborate closely with up to four Community Power Navigators to advance approved applications through construction and successful completion
 </li>
 </ul>
 
 
 
 
 
 
 Contractor Management
 
 
 
 
 <ul>
 <li>
 Lead contractor assignment, scheduling, and onboarding for each project, ensuring alignment on scope, budget, and timelines
 </li>
 <li>
 Establish and maintain clear communication workflows between contractors and Community Power Navigators to drive alignment, transparency, and effective coordination
 </li>
 <li>
 Own contractor performance and accountability for on-time, on-budget delivery by proactively identifying, mitigating, and resolving risks and delays throughout project execution
 </li>
 <li>
 Manage a portfolio of approximately four contractors, ensuring full utilization by scheduling work at least two weeks in advance with approved scopes of work
 </li>
 <li>
 Ensure contractors are equipped to effectively plan materials and supplies, enabling timely and efficient project execution
 </li>
 </ul>
 
 
 
 
 Data Management
 
 
 
 
 <ul>
 <li>
 Drive accurate, real-time updates in Salesforce CRM, including project costs and contractor data, to support reporting, tracking, and informed decision-making
 </li>
 <li>
 Review and validate housing data within Salesforce, ensuring all project inputs are complete, accurate, and ready for execution
 </li>
 </ul>
 
 
 
 
 
 
 ADDITIONAL RESPONSIBILITIES (if applicable)
 
 
 
 As a member of the Groundswell team, the Energy Efficiency Construction Manager is expected to participate in the overall execution of Groundswell programs.
 
 
 
 
 
 OTHER DUTIES
 
 
 
 This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, obligations, and activities may change at any time with or without notice.
 
 
 
 
 
 COMPETENCIES OR SPECIALIZED KNOWLEDGE
 
 
 <ul>
 <li>
 Strong ability to develop detailed scopes of work (SOW) and accurate cost estimates.
 </li>
 <li>
 Deep experience with residential repairs and making or overseeing energy efficiency upgrades.
 </li>
 <li>
 Knowledge of residential energy efficient technologies and equipment such as heat pumps and heat pump water heaters.
 </li>
 <li>
 Familiarity with local building codes, permitting requirements, and safety standards to ensure all work is compliant.
 </li>
 <li>
 Experience working as a residential contractor or supervising contractor crews.
 </li>
 <li>
 Ability to build and maintain respected relationships with contractors.
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Outstanding teamwork orientation.
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 <li>
 Comfort using project management and CRM Systems (e.g., Salesforce) to track project status, contractor performance, and customer interactions.
 </li>
 </ul>
 
 
 
 
 SUPERVISORY RESPONSIBILITY
 
 
 
 N/A
 
 
 
 
 
 WORK ENVIRONMENT
 
 
 
 This position is based in South Atlanta, GA and is expected to work in-office four days per month in alignment with Groundswell&rsquo;s hybrid/remote work plan.
 
 
 
 
 
 POSITION TYPE AND EXPECTED HOURS
 
 
 
 This is a full-time, 40-hour-a-week position. The days and hours of work are Monday through Friday, 9:00 am to 5:00 pm, and core hours are from 9:30 a.m. to 4:30 p.m. Occasional evening and weekend work may be required as job duties demand.
 
 
 
 
 
 TRAVEL
 
 
 
 Frequent travel to project sites will be required. Occasional regional travel will be required for this position.
 
 
 
 
 
 REQUIRED EDUCATION AND EXPERIENCE
 
 
 <ul>
 <li>
 Bachelor's degree in business administration or related field (or equivalent experience). Class 1 or 2 HVAC License in Georgia can substitute for this requirement.
 </li>
 <li>
 5 + years of experience making residential repair or construction, HVAC installation, or delivering energy efficiency upgrades, or related experience
 </li>
 <li>
 3 years of experience with residential repairs and energy efficiency upgrades either as an installer, technician, appliance repair, or home renovations.
 </li>
 </ul>
 
 
 
 
 SUPERVISION
 
 
 
 The Energy Efficiency Construction Manager will report to Groundswell&rsquo;s Energy Efficiency Director.
 
 
 
 
 
 COMPENSATION
 
 
 
 Compensation for this position is in Groundswell's established pay band for the
 
 
 manager, and it includes a full-time employee benefits package.
 
 
 
 
 
 BENEFITS
 
 
 <ul>
 <li>
 Groundswell pays 100% of the monthly premium for health, dental, vision, and long-term disability for full-time employees in accordance with Groundswell&rsquo;s policy. Groundswell also covers 50% of spouses and dependents covered under the Groundswell healthcare, vision, and dental plan. Matching 401 (k) plan contribution by Groundswell up to 4% for employees who choose to contribute to Groundswell&rsquo;s 401 (k) plan, with immediate vesting.
 </li>
 <li>
 Monthly Development Days to focus on professional development opportunities
 </li>
 <li>
 $45 per month to reimburse cellular phone use for business purposes.
 </li>
 <li>
 $75 per month to reimburse home internet access for business purposes.
 </li>
 <li>
 Fifteen (15) paid vacation days per year; eight (8) sick days; and two (2) personal days. Vacation and sick leave accrue at the start of your employment, restart each year on January 1, and increase with tenure. Personal days begin after six months of employment.
 </li>
 <li>
 Groundswell also takes nine (9) paid federal holidays and a holiday break from December 24th to January 1st (inclusive).
 </li>
 <li>
 Short-Term Disability Insurance, Long-Term Disability Insurance, and Voluntary Life available.
 </li>
 <li>
 Pre-tax benefits such as Smart Benefits, Flexible spending accounts, and Dependent care are also available.
 </li>
 </ul>
 
 
 
 For more information about the organization&rsquo;s benefits and other personnel policies, Groundswell will provide a new hire orientation within the first week of employment.
 
 
 
 
 Groundswell is an equal-opportunity employer that is deeply committed to the principles of equity, diversity, and inclusiveness and seeks to create a pluralistic community for all.
 
</div>

Energy Efficiency Construction Manager

Beyond Addiction

<div>Job Title: Case Manager

Program: Beyond Addiction 
Reports To: Clinical Supervisor / Program Director 
Position Summary:

The Case Manager at Beyond Addiction is responsible for coordinating comprehensive care for women in a residential substance use treatment setting. This role requires a strong understanding of substance use disorders, recovery principles, trauma-informed care, and family systems. The Case Manager serves as a liaison between clients and external agencies to ensure continuity of care, access to resources, and successful transition planning. 
Key Responsibilities:
<ul>
<li>Conduct comprehensive assessments of client needs, including substance use history, mental health, medical, housing, legal, and social service needs.</li>
<li>Develop, implement, and regularly update individualized service plans in collaboration with the client and treatment team.</li>
<li>Provide ongoing case management services, including advocacy, referrals, and resource coordination.</li>
<li>Maintain consistent communication and collaboration with outside agencies, including:
<ul><li>Child protective services (CYS)</li>
<li>Courts and probation/parole</li>
<li>Medical and behavioral health providers</li>
<li>Housing agencies</li>
<li>Educational and vocational programs</li>
</ul></li><li>Coordinate and schedule appointments for clients, including medical, dental, mental health, and social services.</li>
<li>Monitor client progress and compliance with treatment goals and external requirements.</li>
<li>Assist clients with obtaining benefits such as Medicaid, SNAP, WIC, SSI/SSDI, and other entitlements.</li>
<li>Facilitate discharge planning, including housing, outpatient treatment, employment, and childcare arrangements.</li>
<li>Participate in multidisciplinary team meetings and case consultations.</li>
<li>Maintain accurate, timely, and compliant documentation in the electronic medical record (EMR).</li>
<li>Ensure all releases of information (ROI) are properly completed prior to communication with outside entities.</li>
<li>Provide crisis intervention and support as needed.</li></ul> 


Qualifications:
<ul>
<li>Minimum of 2 years of experience working in substance use disorder treatment or related field.</li>
<li>Knowledge of substance use disorders, recovery processes, relapse prevention, and trauma-informed care.</li>
<li>Experience working with women and families preferred.</li>
<li>Strong understanding of community resources and external service systems.</li>
<li>Experience coordinating care with multiple outside agencies.</li>
<li>Excellent organizational, communication, and documentation skills.</li>
<li>Ability to manage multiple cases and prioritize effectively.</li>
<li>Proficiency in EMR systems (e.g., KIPU or similar) preferred.</li></ul> 


Required Skills &amp; Competencies:
<ul>
<li>Strong interpersonal and advocacy skills</li>
<li>Ability to build rapport with diverse populations</li>
<li>Knowledge of confidentiality laws (HIPAA, 42 CFR Part 2)</li>
<li>Crisis management and problem-solving abilities</li>
<li>Cultural competence and sensitivity</li>
<li>Team-oriented with ability to work independently</li></ul> 


Working Conditions:
<ul>
<li>Residential treatment setting for women</li>
<li>May require occasional evening or weekend hours</li>
<li>Ability to respond to crisis situations in a calm and professional manner</li></ul> 


Physical Requirements:
<ul>
<li>Ability to sit, stand, and walk for extended periods</li>
<li>Ability to lift up to 20 pounds if needed</li>
<li>Ability to safely navigate a residential facility environment</li></ul> 


Additional Requirements:
<ul>
<li>Valid driver&rsquo;s license and reliable transportation 
</li>
<li>CPR/First Aid certification (or willingness to obtain)</li></ul></div>

Case Manager

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