resort keeper

The Littlearth Group

Job Summary:The Resort Manager is responsible for the overall management and smooth operation of the resort, ensuring exceptional guest experiences, operational efficiency, profitability, and compliance with quality and safety standards. This role oversees all departments&mdash;including front office, housekeeping, F&amp;B, maintenance, and recreation&mdash;to deliver superior hospitality and service excellence.Key Responsibilities:1. Operations Management<ul><li>Oversee daily operations across all resort departments to ensure seamless guest service.</li><li>Implement and monitor Standard Operating Procedures (SOPs) in every department.</li><li>Coordinate with department heads to achieve operational targets and maintain resort standards.</li><li>Conduct regular inspections of guest areas, restaurants, and facilities for upkeep and quality.</li></ul>2. Guest Experience<ul><li>Ensure the highest level of guest satisfaction by maintaining service excellence.</li><li>Handle guest complaints and feedback professionally and efficiently.</li><li>Develop guest engagement programs and personalized service strategies to enhance loyalty.</li></ul>3. Financial Management<ul><li>Prepare and manage resort budgets, forecasts, and financial performance reports.</li><li>Monitor revenue streams, control costs, and optimize profitability.</li><li>Ensure effective inventory and resource management across all departments.</li></ul>4. Staff Leadership &amp; Development<ul><li>Lead, train, and motivate departmental managers and resort staff.</li><li>Foster a positive, team-oriented work environment that aligns with company values.</li><li>Conduct regular meetings, appraisals, and skill development initiatives.</li></ul>5. Sales, Marketing &amp; Business Growth<ul><li>Collaborate with the sales and marketing team to drive occupancy, events, and promotions.</li><li>Develop strategies for attracting new clientele and retaining existing guests.</li><li>Represent the resort at hospitality events, trade shows, and community engagements.</li></ul>6. Safety, Compliance &amp; Sustainability<ul><li>Ensure compliance with all statutory regulations, including labor, safety, and environmental laws.</li><li>Maintain health, safety, and hygiene standards across the property.</li><li>Promote sustainable practices in energy use, waste management, and community involvement.</li></ul>7. Reporting &amp; Coordination<ul><li>Prepare regular reports on operations, financial performance, and guest satisfaction.</li><li>Coordinate with the corporate office or ownership on policies, procedures, and strategic initiatives.</li><li>Ensure smooth communication between all resort departments.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree / Diploma in Hotel or Resort Management.</li><li>12&ndash;15 years of experience in hospitality management, with at least 6 years in a leadership role.</li><li>Strong understanding of resort operations, guest services, and financial management.</li><li>Excellent leadership, communication, and decision-making skills.</li><li>Proficiency in hotel management software (e.g., Opera, IDS, Protel) and MS Office.</li></ul>Key Competencies:<ul><li>Leadership and team management</li><li>Guest-oriented mindset</li><li>Financial and business acumen</li><li>Problem-solving and decision-making</li><li>Strategic planning and operational excellence</li></ul>Job Types: Full-time, PermanentPay: &#8377;60,000.00 - &#8377;80,000.00 per monthWork Location: In person

Resort Manager

Pet Paradise

<div>Description 
 
 
WE ARE PET PEOPLE! 
At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding, and the perks and benefits we offer are top notch. If you have a pet of your own, they can enjoy complimentary Pet Day Camp and Boarding, as well as discounts on grooming and veterinary care at all of our locations and clinics. 
We are currently looking for an additional Resort Manager in the Palm Beach, FL area. 
Please note this role may require mobility. Qualified candidates will be open to travel according to business needs. 
The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests&rsquo; care and safety. 
ESSENTIAL FUNCTIONS OF OUR RESORT MANAGER ROLE INCLUDE: 
<ul><li>
Leading the resort team through daily operations by maintaining standards of conduct, cleanliness, and safety</li><li>
Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll</li><li>
Evaluating staffing levels, opening necessary requisitions, interviewing and providing candidate feedback, and overseeing resort hiring and terminations</li><li>
Training and coaching resort team members based on company standards, policies, and procedures, delivering feedback in a constructive manner and promoting a collaborative environment</li><li>
Recognizing talented team members and developing them for growth within the company through our internal leadership development programs</li><li>
Keeping a high-level of communication through resort, regional, and corporate teams regarding resort operations and partnering with maintenance crew on any building or facility issues</li><li>
Ensuring resort&rsquo;s compliance with all operational, safety, and related reporting protocols</li><li>
Maintaining excellent customer service metrics such as NPS (Net Promoter Score) and reviews on Google and social media</li><li>
Utilizing financial tools and analyzing financial reports to identify and address trends and issues in sales and performance</li><li>
Managing labor and other resort costs, including but not limited to maintaining an appropriate supply inventory, while adhering to pre-established budgets</li><li>
Calling customers before and after reservations and handling resort-level customer escalations</li><li>
Organizing and maintaining policies and procedures for both back-of-house and front-of-house operations</li><li>
Assisting new and current team members in completing their required courses and training guides, while also providing ongoing coaching and development</li><li>
Preparing and delivering annual performance reviews to team members on a timely basis</li><li>
Staying on top of email, phone, and other forms of operations, veterinary, and corporate communication, disseminating information to resort team as needed</li><li>
Maintaining 5-day workweeks (which currently run Monday-Sunday) onsite at the resort, with no more than 3 consecutive &ldquo;off&rdquo; days from week to week</li><li>
Working onsite at the resort at least 3-4 weekend days per month and on holidays</li></ul> 
QUALIFICATIONS TO BE A RESORT MANAGER: 
<ul><li>
3-5 years of experience in a management role overseeing at least 20 to 30 employees</li><li>
Bachelor&rsquo;s or Associate&rsquo;s degree (or equivalent) is preferred</li><li>
Strong leadership, communication, and collaboration skills, including the ability to manage, train, guide, and motivate employees</li><li>
Prior experience with interviewing, hiring, evaluating candidates, and assessing employee performance</li><li>
Previous leadership experience in animal care, retail, restaurant, hospitality operations, or similar</li><li>
Excellent organizational, time management, prioritization, and multitasking skills</li><li>
Skilled with common computer software, including Microsoft Office Suite (Outlook, Word, Excel)</li><li>
Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs</li><li>
Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times</li><li>
Valid driver&rsquo;s license and working motor vehicle</li></ul> 
Check out our Perks &amp; Benefits! 
<ul><li>
Complimentary Pet Day Camp &ndash; Bring your dog with you to work!</li><li>
30 Days of Complimentary Pet Boarding (non-holidays)</li><li>
On-demand pay with DailyPay</li><li>
Discounted Veterinary Care and Grooming Services (per location)</li><li>
Dog/Cat Adoption Assistance</li><li>
Fitness Reimbursement</li><li>
Paid Time Off</li><li>
401(k) with company match</li><li>
Health (with company-funded HSA option), Dental and Vision Insurance</li></ul> 
ABOUT PET PARADISE
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States. 
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin</div>

Resort Manager - Palm Beach Area

<div>Description
WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding, and the benefits we offer are top notch. If you have a pet of your own, they can enjoy complimentary Pet Day Camp and Boarding, as well as discounts on grooming and veterinary care at all of our locations and clinics.
We are looking for a Resort Manager to lead our team at our Coconut Creek location!
The Resort Manager leads the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests&rsquo; care and safety.
ESSENTIAL FUNCTIONS OF OUR RESORT MANAGER INCLUDE:
<ul><li>Leading the resort team through daily operations by maintaining standards of conduct, cleanliness, and safety</li><li>
Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll</li><li>
Evaluating staffing levels, opening necessary requisitions, interviewing and providing candidate feedback, and overseeing resort hiring and terminations</li><li>
Training and coaching resort team members based on company standards, policies, and procedures, delivering feedback in a constructive manner and promoting a collaborative environment</li><li>
Recognizing talented team members and developing them for growth within the company through our internal leadership development programs</li><li>
Keeping a high-level of communication through resort, regional, and corporate teams regarding resort operations and partnering with maintenance crew on any building or facility issues</li><li>
Ensuring resort&rsquo;s compliance with all operational, safety, and related reporting protocols</li><li>
Maintaining excellent customer service metrics such as NPS (Net Promoter Score) and reviews on Google and social media</li><li>
Utilizing financial tools and analyzing financial reports to identify and address trends and issues in sales and performance</li><li>
Managing labor and other resort costs, including but not limited to maintaining an appropriate supply inventory, while adhering to pre-established budgets</li><li>
Calling customers before and after reservations and handling resort-level customer escalations</li><li>
Organizing and maintaining policies and procedures for both back-of-house and front-of-house operations</li><li>
Assisting new and current team members in completing their required courses and training guides, while also providing ongoing coaching and development</li><li>
Preparing and delivering annual performance reviews to team members on a timely basis</li><li>
Staying on top of email, phone, and other forms of operations, veterinary, and corporate communication, disseminating information to resort team as needed</li><li>
Maintaining 5-day workweeks (which currently run Monday-Sunday) onsite at the resort, with no more than 3 consecutive &ldquo;off&rdquo; days from week to week</li><li>
Working onsite at the resort at least 3-4 weekend days per month and on holidays</li></ul> 
QUALIFICATIONS TO BE A RESORT MANAGER:<ul><li>
3-5 years of experience in a management role overseeing at least 20 to 30 employees</li><li>
Strong leadership, communication, and collaboration skills including the ability to guide, direct, and motivate employees</li><li>
Must have experience with interviewing, hiring, evaluating candidates, and assessing employee performance</li><li>
Excellent organizational, time management, prioritization, and multitasking skills</li><li>
Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs</li><li>
Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times</li><li>
Valid driver&rsquo;s license and working motor vehicle</li></ul> 
EDUCATION AND EXPERIENCE<ul><li>
Associate&rsquo;s degree or equivalent from two-year college or technical school; or minimum two years related experience with strong training skills</li><li>
Previous experience in animal care or other related field preferred</li><li>
Prior management experience in retail, restaurant, hospitality operations or similar</li><li>
Basic skills with common computer software, including Microsoft Office Suite</li></ul>
Perks &amp; Benefits:<ul><li>
Complimentary Pet Day Camp &ndash; Bring your dog with you to work!
</li><li>30 Days of Complimentary Pet Boarding (non-holidays)</li><li>
On-demand pay with DailyPay</li><li>
Discounted Veterinary Care and Grooming Services (per location)</li><li>
Dog/Cat Adoption Assistance</li><li>
Fitness Reimbursement</li><li>
Paid Time Off</li><li>
401(k) with company match</li><li>
Health, Dental and Vision Insurance</li></ul>
We also offer several career development paths for resort team members, including our management training program, &ldquo;Unleashed Leadership Academy,&rdquo; our Grooming Academy that provides scholarships and training for associates to become Groomers, and our newest offering, our Dog Training Academy, which trains and certifies employees to become dog trainers. All managers and associates benefit from ongoing development and have the opportunity to continually enhance and diversify your skills. Working with pets is not always easy, but we love what we do and care about giving our employees the tools to grow and succeed!
ABOUT PET PARADISE 
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States. 
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin</div>

Travel + Leisure Co.

<div>We Put the World on Vacation
Travel + Leisure Co. is the world&rsquo;s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Awarded by Star Advertiser- Wyndham Destinations (Travel + Leisure Co) has been named TOP WORKPLACE in Hawaii THREE years in a row!
Hiring to start Immediately. NO Relocation assistance or housing provided.
How You'll Shine: 
As a Groundskeeper, you will make dream vacations by providing quality results for our guests by using the highest standards to maintain the resort grounds. The Groundskeeper supports general resort operations and grounds keeping function by ensuring the general upkeep of resort grounds and landscaping at all times. 
 
How You'll Make an Impact:<ul>
<li>
Assist the Building Technicians and Custodians as needed.</li>
<li>
Maintain resort grounds on a daily basis.</li>
<li>
Pick up and dispose of site trash.</li>
<li>
Maintain clean conditions in refuse area.</li>
<li>
Keep roadways, loading/unloading areas, parking garage and walkways free of litter.</li>
<li>
Ensure site beauty and safety awareness by looking for and reporting faulty items requiring repair and maintenance.</li>
<li>
Monitor water/sprinkler systems throughout the resort keeping them at peak efficiency and in good repair.</li>
<li>
Ensure safety compliance with respect to resort grounds.</li>
<li>
Assist with the planting or removal off landscape and general grounds.</li></ul> 

What You'll Bring:<ul>
<li>
Ability to work in a fast paced environment.</li>
<li>
Strong ability to communicate effectively with employees, guests and owners.</li>
<li>
Possess ability to work independently and follow instructions.</li>
<li>
A professional appearance and positive, can-do attitude with team focus.</li>
</ul>
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.<ul><li>Medical</li></ul><ul><li>Dental</li></ul><ul><li>Vision</li></ul><ul><li>Flexible spending accounts</li></ul><ul><li>Life and accident coverage</li></ul><ul><li>Disability</li></ul><ul><li>Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)</li></ul><ul><li>Wish day paid time to volunteer at an approved organization of your choice</li></ul><ul><li>401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)</li></ul><ul><li>Legal and identity theft plan</li></ul><ul><li>Voluntary income protection benefits</li></ul><ul><li>Wellness program (subject to provider availability)</li></ul><ul><li>Employee Assistance Program</li></ul>
Compensation
Generally starting at $19.00 - $19.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you&rsquo;ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what&rsquo;s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.</div>

Groundskeeper : Kauai Coast Resort at the Beach Boy

KERZNER INTERNATIONAL LIMITED

About The Role As the Resort Manager, you will primarily be focused on ensuring the Front Office and VIP Services are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. In addition, the direct functionality of the Resort Manager is to ensure a motivated, well informed and enthusiastic team, and to ensure efficient utilization of all service providers, drive and maximize sales of services at every opportunity and guarantee guest satisfaction, driving sales and repeat business by following all leads, encouraging add on sales, ensuring immaculate set up of the entire front services operations, ensuring both top and bottom-line performance. You must act as an ambassador for the resort, displaying a great sense of style and integrity and conveying to the guest a sense of knowledge and assurance. You will have an immaculate personal presentation and be passionate about developing the team. In addition, you will be quality-driven, skilled, and confident in handling conflict resolution, positive with keen senses, decisive, and articulate in communication style. Highly organized and used to working in a high-volume operation, you must be very hands-on, highly visible, and approachable and walk the walk when it comes to integrity and leadership.

HHM Hotels

<div><div>Opportunity: Resort Manager

The Palm Beach Marriott Singer Island Beach Resort and Spa is seeking an accomplished Resort Manager to help lead the day-to-day operations of this premier resort, ensuring exceptional guest service, operational excellence, and team engagement consistent with the brand standards.

This role is ideal for an operational leader who thrives in a high-performing environment and excels at developing people, elevating service culture, and delivering strong financial results.

Your Growth Path

General Manager &ndash; Regional Director of Operations &ndash; Vice President of Operations

Your Focuses

Leadership
<ul>
<li>Lead, inspire, and mentor a diverse team of department heads, cultivating a culture of collaboration, innovation, and accountability.</li>
<li>Set clear expectations and provide the guidance necessary to achieve exceptional performance.</li>
</ul>
Guest Experience
<ul>
<li>Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.</li>
<li>Continuously seek opportunities to enhance guest interactions and exceed expectations.</li>
</ul>
Financial Performance
<ul>
<li>Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.</li>
<li>Monitor financial performance through regular analysis and implement corrective actions as needed.</li>
</ul>
Operational Excellence
<ul>
<li>Maintain a seamless and efficient operation by overseeing all aspects of resort management, including front office, housekeeping, and valet.</li>
<li>Implement best practices to uphold quality and safety standards.</li>
<li>Follow sustainability guidelines and practices.</li>
</ul>
Community Engagement
<ul>
<li>Establish strong relationships within the community.</li>
<li>Act as a brand ambassador and maintain a positive public image.</li>
</ul>
Strategic Planning
<ul><li>
Collaborate with executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth.</li></ul>

Employee Development
<ul><li>Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.</li></ul>

Your Background and Skills
<ul><li>Associate or Bachelor&rsquo;s Degree in Business, Hospitality or a related field is preferred.</li>
<li>Marriott branded experience is strongly preferred</li>
<li>3+ years as a Manager or similar leadership role in a full-service hotel, preferably a resort setting.</li>
<li>Strong financial acumen and the ability to analyze data, develop budgets, and manage financial performance.</li>
</ul>
HHM Benefits and Perks
<ul>
<li>Medical, Dental and Vision Health Insurance</li>
<li>Paid Time Off</li>
<li>401k Company Match</li>
<li>Free Basic Life Insurance</li>
<li>Travel Discounts</li>
<li>Commuter Transit and Commuter Parking Benefits</li>
<li>Quarterly Bonuses and Incentives</li>
<li>Employee Assistance and Wellness Program</li>
<li>Educational/Professional Development</li>
<li>Technology Reimbursements</li>
</ul>
Work Environment and Context
<ul><li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.</li>
<li>Occasional travel required.</li>
</ul>
What We Believe

People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It
</div>
Managed by HHM Hotels</div>

Accor Group

Job Title F and B Supervisor Luxury Beach Resort Dubai, UAE Job Description F and B Supervisor Luxury Beach Resort Dubai, UAE Position Overview Accor is seeking an experienced F and B Supervisor to join our luxury resort operations in Dubai. This role is responsible for leading the in-room dining team, ensuring exceptional service standards, and creating memorable food and beverage experiences for guests. You will manage daily operations, oversee resource planning, coordinate with culinary teams, and maintain the highest standards of guest satisfaction. Job Details Job Location: Dubai, UAE Industry: Food Services / Hospitality Function: Food Preparation / Service Gender: Any Candidate Nationality: Any Job Type: Full Time What You ll Do * Lead, mentor, and train the in-room dining team to deliver exceptional service. * Manage resource planning, task allocation, and daily operational oversight. * Ensure brand standards are consistently met across all service touchpoints. * Coordinate with the kitchen to ensure food quality, presentation, and timeliness. * Monitor guest feedback, resolve issues promptly, and work to improve satisfaction scores. * Review daily forecasts, VIP lists, and coordinate between outlets for seamless service. Ideal Profile * Minimum 2 years of experience in a similar supervisory role within hospitality. * Degree or diploma in hospitality management or food and beverage service. * Strong knowledge of restaurant service and in-room dining operations. * Service-oriented personality with excellent interpersonal skills. * Ability to lead by example and motivate team members to excel. Why Join Us * Be part of a globally recognized hospitality brand. * Career growth opportunities within Accor s worldwide network. * Work in a dynamic, guest-focused luxury resort environment. * Enjoy benefits and training programs that support professional development.

F and B Supervisor Luxury Beach Resort Dubai, UAE

Search 1125+ Resort keeper jobs near you this October. New roles added regularly across leading industries. Apply today.

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