resort manager

Al Dana Enterprise LLC

The Beach Resort Operations Manager oversees the daily operations of a beachfront property, ensuring exceptional guest experiences, smooth coordination across departments, and adherence to safety and quality standards. This role requires strong leadership, hospitality expertise, and the ability to balance guest satisfaction with operational efficiency.Key Responsibilities<ul><li>Guest Services</li><li>Supervise front desk operations: check-in/out, reservations, and guest inquiries.</li><li>Handle guest complaints promptly and professionally.</li><li>Ensure personalized and memorable guest experiences.</li><li>Resort Operations</li><li>Oversee housekeeping, food &amp; beverage, recreation, and beach activities.</li><li>Maintain cleanliness, safety, and quality standards across all resort areas.</li><li>Manage beach-related services: water sports, equipment rentals, and events.</li><li>Staff Management</li><li>Recruit, train, and motivate staff to deliver outstanding service.</li><li>Schedule and supervise daily staff activities.</li><li>Conduct performance reviews and foster a positive work culture.</li><li>Financial &amp; Strategic Management</li><li>Develop and implement operational strategies to maximize revenue.</li><li>Monitor budgets, expenses, and profitability.</li><li>Coordinate with marketing teams to promote resort services and events.</li><li>Safety &amp; Compliance</li><li>Ensure compliance with health, safety, and environmental regulations.</li><li>Implement emergency procedures and staff training.</li><li>Oversee security and guest safety on the property and beach.</li></ul>Job Type: Full-timePay: From QAR3,000.00 per month

Beach Resort Operation Manager

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.
We&rsquo;re Hiring!
Come join our Four Seasons Family! We are looking for a Overnight Resort Assistant Manager !
About the role:
The Overnight Resort Assistant Manager (RAM) is an essential member of the Front Office Team. The RAM must love creating unique experiences and memories for our guests. The RAM will help oversee the Front Office and Front Drive operation. The RAM will respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touched to achieve maximum customer satisfaction.
What you will do:
<ul><li>Manages the Guest Relations and Guest Service Agents. Interviews, trains and provides real time feedback. Conducts Performance evaluations and disciplines staff when needed. Create and monitor schedules of staff and assist in processing payroll.
</li><li>Assist Residence Manager with Residential requests to ensure satisfaction.
</li><li>Coordinates arrivals, departures and billing requirements with Sales and Catering Department. Blocks rooms for arrivals and ensures and discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Guests and Groups. Welcome and escort VIP guests.
</li><li>Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Office Manager and/or Credit Manager. Reviews all paid-outs, rebates, petty cash disbursements and direct billings. Checks cashier&rsquo;s work at the end of the shift to ensure all transactions are reconcile with proper approvals and endorsements.
</li><li>Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees. Responds swiftly and effectively in any hotel emergency or safety situation.
</li><li>Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible, assists customers in all inquiries in connect with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
</li><li>Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person, on the phone, via email and Chat Messenger.
</li><li>Checks guests in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
</li><li>Utilizes a variety of computer systems to check guest in and out, run daily reports and select and block rooms for arriving guests.
</li><li>Works harmoniously and professionally with co-workers, guests, clients, vendors, etc.
</li><li>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest and internal calls in the absence of a Communications Operator.
</li></ul>What you bring:
<ul><li>1+ years of previous Rooms Division supervisory or management experience required.
</li><li>Experience in a luxury resort highly preferred.
</li><li>Knowledge of Napa Valley and surrounding areas, highly desirable, however not required.
</li><li>Strong communication and interpersonal skills.
</li><li>Creates motivating work environment.
</li><li>Ability to multi-task in a high volume and demanding environment.
</li><li>Strong problem solving skills, ability to handle difficult situations and guests.
</li><li>Valid Driver&rsquo;s License required and clean driving record.
</li></ul>This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.
What we offer:
<ul><li>Salary Range: $80,000 -$85,000 depending on experience
</li><li>Competitive Salary &amp; Benefits
</li><li>Cigna medical and dental benefit options
</li><li>8 weeks of New Parental Leave Pay after 1 year of employment
</li><li>Excellent Training and Development opportunities
</li><li>Complimentary accommodation at other Four Seasons Hotels and Resorts
</li><li>Complimentary Employee Meals
</li><li>401k Retirement Plans
</li></ul>Schedule &amp; Hours:
<ul><li>Full-time OVERNIGHT availability
</li><li>Must be available to work weekends and holidays
</li></ul>To apply, please click on the &ldquo;APPLY&rdquo; button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.instagram.com/trussnapavalley/
https://www.instagram.com/auronapavalley/
If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com .
Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf</div>

Overnight Resort Assistant Manager/Front Desk Assistant Manager

Tea Garden Riverside

General Manager (GM)Responsibilities: &ndash; Oversee daily resort operations &ndash; Coordinate with all departments and management &ndash; Monitor day-to-day revenue, expenses, and performance &ndash; Handle guest issues and ensure service quality &ndash; Drive the overall growth and development of the propertyRequirements: &ndash; Strong leadership and communication skills &ndash; Prior hospitality operations experience preferred &ndash; Good problem-solving, planning, and multitasking abilitiesBenefits: &ndash; Food and accommodation provided by the resortJob Types: Full-time, PermanentPay: ₹30,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Food provided</li></ul>Work Location: In person

General Manager - Restaurant

AMAN Group Sarl

<div>Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.
Role
The General Manager holds full accountability for the successful pre-opening, launch and ongoing operation of Aman Maldives. This pivotal role requires a seamless transition between two distinct environments:
<ul><li>Project Leadership (Dubai): Acting as the operational representative during the critical development phase, ensuring design, technical services and procurement align with Aman&rsquo;s operational standards.
</li><li>Property Leadership (Maldives): Relocating to the island to lead the resort opening, establishing the service culture and managing the property&rsquo;s commercial and operational performance.
</li></ul>Reporting to the Managing Director APAC, the General Manager Aman Maldives will oversee all aspects of the guest experience, asset management and island logistics, ensuring Aman Maldives establishes itself as the preeminent ultra-luxury destination in the region.
Responsibilities
Phase I: Pre-Opening &amp; Development (Dubai based)
<ul><li>Project &amp; Technical Coordination: Collaborate closely with Pre-Opening, Development, Technical Services and Design teams. Review architectural plans and spatial layouts to ensure operational efficiency, guest privacy and back-of-house flow meet brand specifications.
</li><li>Operational Readiness &amp; Critical Path: Own the pre-opening critical path. Monitor construction milestones, installation of IT/AV systems and security commissioning. Identify risks and escalate delays to stakeholders to ensure a timely handover.
</li><li>Procurement Strategy: Engage in the procurement of Operating Supplies &amp; Equipment (OS&amp;E) and Furniture, Fixtures &amp; Equipment (FF&amp;E). In connection with the Pre-Opening team manage the logistics of importing luxury goods to a remote island location to ensure all assets are on-site for the soft opening.
</li><li>Regulatory Compliance: Secure all necessary operating licenses, permits and government approvals required by Maldivian law, ensuring full compliance prior to opening.
</li><li>Budgeting &amp; Finance: Construct the pre-opening budget, identifying capital requirements, staffing costs and pre-launch marketing expenses. Ensure rigorous cost control and transparent reporting throughout the development phase.
</li></ul>Phase II: Resort Operations &amp; Culture (Maldives based)
<ul><li>Strategic Leadership: Define and execute the resort&rsquo;s long-term strategic plan. Adapt operations to evolving market conditions while maintaining the integrity of the Aman brand.
</li><li>Guest Experience &amp; Service Excellence: Champion Aman&rsquo;s philosophy of unpretentious luxury. Maintain a highly visible presence, hosting guests with discretion and warmth. Ensure every touchpoint, from arrival to departure, is seamless and personalized.
</li><li>Island Infrastructure Management: Oversee the complex logistics of a self-sufficient island, including power generation, water desalination, staff housing and waste management. Ensure the resort operates sustainably and efficiently in a remote environment.
</li><li>Talent &amp; Culture Building: Build and mentor a high-performing Executive Committee. Foster a workplace culture of respect, resilience and excellence, acknowledging the unique dynamics of a remote team living and working together.
</li><li>Commercial Performance: Drive revenue maximization through strategic room pricing, inventory management and the curation of exceptional F&amp;B and Wellness experiences. Manage the P&amp;L to deliver strong EBITDA margins while preserving the guest experience.
</li><li>Owner &amp; Stakeholder Relations: Serve as the primary liaison with ownership, providing regular updates on financial performance and asset health. Cultivate strong relationships with local government bodies and community partners.
</li></ul>Requirements
<ul><li>Proven track record of managing complex pre-openings, ideally within the Maldives or similar remote island destinations.
</li><li>A strong operational background in managing small to mid‑size ultra‑luxury resorts with a hands‑on leadership style and a passion for delivering exceptional guest experiences.
</li><li>Exceptional financial acumen, with deep experience in budgeting, forecasting and P&amp;L management.
</li><li>Strong crisis management skills and the ability to lead with composure in isolated environments.
</li><li>Sophisticated communication skills, capable of engaging with UHNW individuals and ownership groups.
</li><li>A charismatic ambassador for the resort, upholding the highest standards of personal presentation and embodying Aman&rsquo;s service values.
</li><li>Bachelor&rsquo;s degree in Hospitality or a relevant discipline, a Master&rsquo;s degree is advantageous.
</li><li>Fluency in English is mandatory; knowledge of other languages is a distinct advantage.
</li></ul>Benefits
At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.
<ul><li>Competitive salary and a comprehensive benefits package.
</li><li>Extensive private health insurance, life and personal accident insurance, travel insurance.
</li><li>Access to the Colleague Complimentary Stay Scheme allowing you to explore our Aman and Janu properties and to enjoy discounted rates on Retail, F&amp;B and Spa experiences.
</li><li>Exclusive training and development opportunities supporting your growth with us.
</li></ul>If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.</div>

General Manager - Aman Maldives

Kalahari Resorts & Conventions

<div>Help Deliver the Kalahari Experience
At Kalahari Resorts &amp; Conventions, we don't just create vacations&mdash;we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities&mdash;treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Resort Barback - Seasonal

Kalahari Resorts &amp; Conventions is seeking a Seasonal Resort Barback. In this role, you will provide friendly, responsive and consistent service to create a beyond expectations food and beverage experience for all guests. To provide the guests with a clean and replenished bar and service area. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.

As part of our leadership team, you'll embody our Promise to Lead with Love&mdash;guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll ensure a smooth and efficient bar operation by keeping the bar stocked, clean, and organized, allowing bartenders to focus on delivering exceptional service to our guests.

Key Responsibilities
<ul><li>Maintain bar area; including keeping the bar top/counters and well areas neat and organized, ashtrays emptied and wiped out, dirty cocktail glasses removed and washed; any napkins, coasters, straws or discarded garnishes cleaned up.</li>
<li>Perform side work duties; cleaning assigned station and other responsibilities as assigned based on business needs.</li>
<li>Serve food to guests at bar area maintaining proper steps of service and positioning of plate.</li>
<li>Be ready and willing to assist fellow associates (bartenders, barbacks, servers, bussers, host/hostess, and management) as situations rise.</li>
</ul>
What We're Looking For
<ul><li>General food and beverage knowledge involving at least 1 year of front-of-the-house operations is helpful and background in the service industry is a plus.
</li><li>State or Local Law may require a certificate upon completion of an alcohol awareness/safety class as well as state-certified proper food handling certification.
</li></ul>A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
<ul><li>Career growth opportunities with promotion from within
</li><li>401(k) matching, paid time off, and holiday compensation
</li><li>Health, dental, and vision coverage for full-time associates
</li><li>Employee appreciation events, discounts, and perks at all resorts
</li><li>Education assistance programs to help advance your career
</li></ul>Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love&mdash;because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts &amp; Conventions is an Equal Opportunity Employer.</div>

Resort Barback - Seasonal

We are seeking a dynamic and results-driven Sales &amp; Marketing Manager to lead the promotion and revenue growth of our resort. This role is responsible for developing and executing strategies that attract guests, maximize occupancy, and enhance the resort&rsquo;s brand presence across local and international markets.Key Responsibilities<ul><li>Sales Strategy &amp; Execution</li><li>Develop and implement sales plans to achieve revenue targets.</li><li>Identify new business opportunities in leisure, corporate, and group segments.</li><li>Build and maintain strong relationships with travel agencies, tour operators, corporate clients, and event planners.</li><li>Marketing &amp; Branding</li><li>Design and oversee marketing campaigns across digital, print, and social media platforms.</li><li>Collaborate with creative teams to produce promotional materials and content.</li><li>Manage the resort&rsquo;s online presence, including website, SEO, and social media engagement.</li><li>Revenue Management</li><li>Monitor market trends, competitor activities, and guest preferences.</li><li>Work closely with the reservations and revenue team to optimize pricing and packages.</li><li>Prepare regular reports on sales performance and marketing ROI.</li><li>Events &amp; Promotions</li><li>Plan and execute resort events, seasonal promotions, and partnerships.</li><li>Represent the resort at trade shows, exhibitions, and networking events.</li><li>Team Leadership</li><li>Train and mentor sales &amp; marketing staff.</li><li>Foster a culture of creativity, accountability, and customer focus.</li></ul>Job Type: Full-timePay: From QAR2,000.00 per month

Sales & Marketing -Resort

The Byke Royal Pearl

Job Type: Full time Reports To: General Manager/Director of Operations Job Summary: The Operations Manager is responsible for overseeing the daily operations of the hospitality establishment, ensuring the delivery of exceptional guest experiences, and managing staff performance and departmental budgets. This role requires strong leadership skills, a commitment to operational excellence, and a deep understanding of the hospitality business. Key Responsibilities:<ul><li>Operational Leadership:</li></ul><ul><li>Oversee daily operations of the hotel/restaurant/resort to ensure efficient service and guest satisfaction.</li><li>Develop and implement operational policies and procedures to enhance service delivery.</li></ul><ul><li>Staff Management:</li></ul><ul><li>Recruit, train, and supervise staff across various departments including front desk, housekeeping, food and beverage, and maintenance.</li><li>Foster a positive and productive work environment by promoting teamwork and staff development.</li></ul><ul><li>Guest Experience:</li></ul><ul><li>Ensure guest satisfaction by monitoring service delivery, addressing guest complaints, and implementing improvements.</li><li>Analyze guest feedback and industry trends to enhance the guest experience continually.</li></ul><ul><li>Financial Management:</li></ul><ul><li>Assist in budget preparation and financial forecasting; monitor performance against budget.</li><li>Optimize revenue through cost control, pricing strategies, and targeted marketing initiatives.</li></ul><ul><li>Compliance and Safety:</li></ul><ul><li>Ensure compliance with health and safety regulations, licensing laws, and other legal requirements.</li><li>Oversee risk management procedures to protect guests, staff, and the establishment.</li></ul><ul><li>Vendor and Supplier Management:</li></ul><ul><li>Manage relationships with suppliers and vendors to ensure quality products and services are delivered.</li><li>Negotiate contracts and pricing to maintain cost efficiency.</li></ul><ul><li>Reporting and Analysis:</li></ul><ul><li>Prepare regular reports on operational performance, financial results, and area for improvements.</li><li>Use data analysis to make informed decisions and strategic recommendations.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in</li></ul>Job Type: Full-timePay: ₹45,000.00 - ₹55,000.00 per monthWork Location: In person

Operations Manager

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