restaurant crew

STFS GROUP

Job Title: Service Crew &ndash; QSRDepartment: Operations Reports To: Restaurant Supervisor / Store ManagerJob Purpose:To provide excellent customer service, ensure smooth restaurant operations, maintain cleanliness and hygiene standards, and support kitchen and front-of-house activities to deliver a great guest experience.Key Responsibilities:Customer Service:<ul><li>Greet customers in a friendly and professional manner.</li><li>Take accurate food and beverage orders using POS system.</li><li>Serve food and beverages promptly and ensure customer satisfaction.</li><li>Handle customer inquiries, feedback, or complaints courteously and report issues to the supervisor.</li></ul>Operations:<ul><li>Assist in food preparation, assembling orders, and ensuring product quality as per company standards.</li><li>Maintain stock levels at the counter and communicate shortages promptly.</li><li>Support kitchen or delivery staff when required to ensure smooth flow of operations.</li><li>Follow standard operating procedures (SOPs) for service and product handling.</li></ul>Hygiene &amp; Safety:<ul><li>Maintain cleanliness of workstations, counters, dining area, and restrooms.</li><li>Adhere to food safety and hygiene guidelines (FHC/ISO standards if applicable).</li><li>Ensure all equipment is clean, sanitized, and in proper working condition.</li></ul>Teamwork &amp; Company Values:<ul><li>Work collaboratively with team members and management to achieve sales and service targets.</li><li>Uphold company image and maintain a professional appearance at all times.</li><li>Participate in regular training programs and performance evaluations.</li></ul>Job Type: Full-time

Service Crew, Cashier, Waiter - QSR

Dunkin'

Full-timeJob Description&ndash; EditJob Summary:Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests&rsquo; needs and give them a reason to come back.If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for a Dunkin&rsquo; Donuts franchisee is a great career choice. Our team is committed to making our guests&rsquo; day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, this is the right opportunity for you.Responsibilities Include:Team EnvironmentCommunicate appropriately with team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest SatisfactionHold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. ProfitabilityEffectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies. RequirementsQualifications:SkillsMust be able to fluently speak/read English Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Required CompetenciesGuest Focus &ndash; anticipate and understand guests&rsquo; needs and exceed their expectations. Passion for Results &ndash; set compelling targets and deliver on commitments. Problem Solving and Decision Making &ndash; make good decisions based on analysis, experience and judgment. Core ValuesHonesty Transparency Humility Integrity Respectfulness Fairness Responsibility &copy;Job Type: Full-timeJob Type: Full-timeJob Type: Full-timePay: $15.00 - $16.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Afternoons and Closing Shifts

Aspire Global Human Resources

We are looking for a Service Crew for a Food Chain in QatarQualifications:<ul><li>High school graduate or equivalent.</li><li>Minimum 1&ndash;2 years of experience in a restaurant, caf&eacute;, or fast-food chain (freshers may be considered).</li><li>Excellent communication and customer service skills.</li><li>Ability to work under pressure and multitask in a fast-paced environment.</li><li>Willing to work shifts, weekends, and public holidays.</li><li>Knowledge of basic food handling, hygiene, and safety procedures.</li><li>Presentable, energetic, and professional appearance.</li><li>Team player with a positive attitude and willingness to learn.</li></ul>Preferred Skills:<ul><li>Basic computer or POS system knowledge.</li><li>Ability to handle cash accurately.</li><li>Familiarity with Qatar&rsquo;s food service and hygiene standards is an advantage.</li></ul>Mail your CV to connect@aspireglobal-hr.comJob Type: Full-time

Service Crew - Male

The First Group

Job Description <div>
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As a Food and Beverage Crew, you will embody the essence of refined service, ensuring that each guest is treated to a seamless and exquisite dining experience. Your attention to detail, grace, and passion for hospitality will set the tone for every meal. Key Responsibilities: <ul> <li> Greet and serve guests in the restaurant, lounge, or dining venues with genuine warmth and attentiveness. </li> <li> Maintain knowledge of all menu offerings, including ingredients, preparation, and recommended pairings. </li> <li> Ensure the table settings, side stations, and service areas are impeccably arranged and stocked. </li> <li> Coordinate with kitchen and bar teams to ensure accurate and timely service. </li> <li> Handle guest requests and feedback with professionalism and care. </li> <li> Uphold brand service standards and hygiene protocols consistently. </li> </ul>
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Desired Skill &amp; Expertise <div>
<div>
<div>
 Requirements: <ul> <li> Certificate or diploma in hospitality or related field. </li> <li> Minimum 1 year in a high-end dining or hotel environment. </li> <li> Polished communication skills and elegant service etiquette. </li> <li> Ability to anticipate guest needs and exceed expectations. </li> <li> Flexibility for shift work, including weekends and holidays.</li></ul></div></div></div>

Food and Beverage Crew

Position OverviewThe Service Crew is responsible for providing excellent customer service, ensuring food quality, handling cash transactions accurately, and maintaining cleanliness in the fast-food outlet. This role requires energy, teamwork, and a customer-first attitude.Key ResponsibilitiesCustomer Service:<ul><li>Greet customers politely and take orders efficiently.</li><li>Provide accurate information about menu items, promotions, and deals.</li><li>Serve food and beverages promptly and ensure customer satisfaction.</li><li>Handle customer concerns or complaints in a professional manner.</li></ul>Cashiering Duties:<ul><li>Operate POS (Point of Sale) system and handle cash, credit, or digital transactions.</li><li>Issue receipts, refunds, or change accurately.</li><li>Balance cash drawer at the beginning and end of each shift.</li><li>Follow company policies for cash handling and reporting.</li></ul>Food Preparation &amp; Service:<ul><li>Assist in preparing, packing, and serving food as per company standards.</li><li>Maintain portion control and presentation quality.</li><li>Follow hygiene, food safety, and quality standards strictly.</li></ul>Store Operations:<ul><li>Maintain cleanliness of counters, dining areas, and workstations.</li><li>Restock supplies (napkins, condiments, packaging, etc.) as needed.</li><li>Assist in opening and closing procedures of the outlet.</li><li>Support kitchen and other team members when required.</li></ul>Job Type: Full-time

Service crew, Cashier , waiter

Insomnia Cookies

<div>
 Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Marlton, NJ location! This new store opening will be located at 500 Route 73 S, Suite D15, Marlton, NJ 08053! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!
 
 
 Check out some of our content vids below to learn more:
 
 
 Who We Are!
 
 
 Insomnia Cookies Timeline
 
 
 Core Values
 
 
 SOME OF OUR SWEET COOKIE CREW PERKS:
 
 
 
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 Flexible part-time work schedules
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 Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
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 Paid vacation and sick time off
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 Pet insurance for your furry loved ones
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 Interactive training &amp; mentorship
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 Job stability with a rapidly growing and reputable company
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 Achievable growth/promotion opportunities
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 You get to work in a fun, exciting team environment
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 Employee discount and FREE COOKIES with every shift!
 
 
 
 
 
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 </ul>
 WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?
 
 
 
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 Promptly greet guests entering the store and take their orders according to procedure
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 Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
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 Give each customer a warm experience with a smile in person &amp; over the phone
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 Bake our delicious cookies to perfection &amp; a scoop of ice cream
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 Ensure fast, warm, and correct delivery orders are packaged and sent out
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 Handle cash and payments accurately and have no shortages or overages
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 Cleaning, sanitizing, and maintaining the bakery
 
 
 
 
 
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 DESIRED SKILLS &amp; EXPERIENCE:
 
 
 
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 At least 6 months of experience in a customer service focused role - preferred
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 Personable, genuine, outgoing demeanor
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 Customer service focused and a willingness to exceed guest expectations
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 Great communication, organizational and math skills
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 Must be able to lift up to 40 lb boxes of product
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 Must be 18 years or older to be employed
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 Must be able to work nights, weekends and holidays
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 Legally eligible to work in the United States
 
 
 
 
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Cookie Crew

Wendy's

<div>Overview
As a Restaurant Assistant Manager (AM), your responsibility is to support in contributing to a service culture designed to &ldquo;Delight Every Customer and drive sales. Provide training support for daily operations, to guarantee every shift is set up to deliver the best customer service through effective modeling and coaching, exceeding customer expectations. Be an expert at executing great huddles in our restaurants, which is the Wendy&rsquo;s way of regularly communicating with our restaurant teams on what&rsquo;s most important to our customers and how we can exceed their expectations. The AM supports continual improvement of Quality, Service and Cleanliness through training employees and while ensuring food safety and procedures are executed according to Company policies and health/sanitation regulation. The AM supports the achievement of restaurant objectives - sales, earnings and other key operational metrics. Partners with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing scheduling and the sales and profitability of the restaurant.
Essential Responsibilities:<ul><li>
Train, monitors and reinforce food safety procedures to store management, team trainers and crew employees. Ensure all food safety procedures are executed according to Company policies and health/sanitation regulations. Coaches and retrains managers as required and takes corrective actions as appropriate and with support from the General or District Manager.</li><li>
Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.</li><li>
Create a service culture designed to &ldquo;Delight Every Customer&rdquo;. Lead, model and coach exemplary customer service behaviors. Train all employees to focus on exceeding customer expectations through execution of friendliness, courtesy, product quality, cleanliness and service standards.</li><li>
Lead and drive the selling culture through customer service (OSAT), sales incentives and initiatives and average ticket growth. Analyze results, coach consistent selling behaviors and create action plans to support sales growth and consistency in service.</li><li>
Maximize store sales goals versus annual operating plan, including participation in marketing programs. Evaluate store performance in order to develop and implement an appropriate plan to resolve unfavorable trends and enhance sales. Manage assigned store requirements for new product rollouts/procedures. Ensures protection of Wendy&rsquo;s brand and assets through store compliance with Company operating policies and procedures.</li><li>
Project, Create, Execute effective labor scheduling for the restaurant. Monitor labor variances daily and adjust accordingly. Maintain proper coverage via crew member schedules to ensure the restaurant attains/exceeds all customer service standards. Responsible for meeting labor guidance on a weekly basis.</li><li>
Partner with other restaurant managers to set the Daily Operations Plan (DOP) to ensure the team is positioned appropriately to &ldquo;Delight Every Customer,&rdquo; and is focused on areas designed to improve the customer experience in the restaurant. Teach, train and develop managers in appropriate DOP execution.</li><li>
Analyze and problem solve customer feedback (e.g. Voice of the Customer (VOC) Indexes - OSAT and ZOD) to coach crew members and Restaurant Management team on opportunities, as well as recommend and initiate corrective action, under the guidance and approval of the General Manager, to address issues, as needed. Follow up and ensure resolution of relevant VOC issues.</li><li>
Drive and execute the marketing calendar including local restaurant marketing to ensure that every customer views your Wendy&rsquo;s as their favorite restaurant in the area, so they will come back again and again.</li><li>
Ensure huddles are conducted consistently on all day parts and the topics are delivered in a manner that focuses on exceeding the customer&rsquo;s expectations. Teach/train and develop managers to conduct effective huddles.</li><li>
Supervise, train, mentor, develop and communicate with crew members and Restaurant Management team through team huddles, &ldquo;Talk to Me&rdquo; (TTM), manager meetings, etc. Supervise crew members and subordinate managers in a manner that maximizes retention. Support and lead Cultural Onboarding and ongoing restaurant communications within the restaurant as needed.</li><li>
In conjunction with other restaurant managers, reinforce and follow up on policies and procedures to ensure a safe, efficient and professional environment for customers and other employees.</li><li>
Ensure the continual improvement of Quality, Service and Cleanliness standards on all day parts, including monitoring food product quality. Appropriately utilizes the Customer Experience Playbook and puts emphasis on &ldquo;Delight Every Customer&rdquo;. Help diagnose service issues and directs subordinate managers and crew in executing Playbook plays to resolve.</li></ul> 
Decision Making Authority:
Approve: Analyze customer feedback to ensure daily ops plan and huddles are aligned with this feedback. Communicate feedback to the team and make corrections and adjustments throughout shift to deliver higher quality customer service.
Approve: Investigate and resolve customer complaints within the restaurant
Approve: Manage and approve schedule changes to support the business needs
Approve: Monitor service quality and make adjustment to positioning guidelines as necessary
Approve: Approve actions within guidelines to resolve guest complaints
Recommend: Recommends corrective action related to customer service issues or poor performance of crew or subordinate managers
Additional Duties and AM Education and Experience Qualifications:<ul><li>
High School Diploma or GED (Preferred)</li><li>
Must be at least 18 years of age</li><li>
Three years of restaurant management experience (Preferred)</li><li>
1 year of full-time equivalent supervisory experience required</li><li>
1 year or more of full-time equivalent restaurant, retail, customer service focused, or equivalent experience required</li><li>
Must maintain ServSafe certification</li><li>
Knowledge of federal, state and local employment laws</li><li>
Ability to quickly become knowledgeable about and able to train others in Wendy&rsquo;s systems (i.e., WeLearn, HMS) and on employee development programs</li><li>
Ability to multi-task in a fast-paced environment</li><li>
Ability to maintain composure and give sound advice and direction.</li><li>
Ability to work in a team environment</li><li>
Ability to demonstrate a strong customer orientation focus.</li><li>
Ability to demonstrate accuracy and attention to detail</li><li>
Ability to demonstrate professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues</li><li>
Ability to work a flexible 50 working hours work week</li><li>
Ability to be available to report to work promptly and regularly, and to work all day parts and days of the week.</li><li>
Must have reliable transportation and the ability to drive long distances as needed in order to work in multiple locations and have the ability to travel to other restaurants, Area office, etc., as business needs dictate.</li><li>
Other duties as assigned</li></ul> 
Working Environment:
Must be able to accomplish all Essential Responsibilities. Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved. 
Skills:
Customer Service (Required)
Customer Service Satisfaction
Time Management
Food Service Operations
Food Services
Leadership
Organization
Point of Sale (POS) Systems
Restaurant Operations
Supervisory Management
Team Building
Written Communication
Oral Communications</div>

Assistant Manager

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