restaurant host

IHG Hotels & Resorts

Job Title Restaurant Host/Hostess Anise All-Day Dining Dubai, UAE Job Description Restaurant Host/Hostess Anise All-Day Dining Dubai, UAE Role Summary InterContinental Dubai Festival City is seeking a Restaurant Host/Hostess to join its renowned all-day dining outlet, Anise. This role is the first point of contact for guests, ensuring a warm welcome, professional service, and a memorable dining experience in a luxury hotel environment. Job Details Location: United Arab Emirates Location: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time What You ll Do * Greet and welcome guests with professionalism and courtesy. * Assist with seating arrangements and coordinate with the service team. * Maintain effective communication with supervisors regarding guest feedback and operational challenges. * Support colleagues with service setup, mise-en-place, and organization. * Participate in daily briefings, team meetings, and training sessions. * Ensure hygiene, grooming, and food safety standards are consistently followed. * Prepare in advance all necessary items for smooth restaurant operations. * Reset and maintain a clean working area at all times. * Perform additional duties and assigned projects as required. Ideal Profile * Prior experience as a host/hostess in a 5-star hotel or luxury restaurant. * Strong interpersonal and communication skills. * Ability to work under pressure while maintaining service quality. * Commitment to delivering exceptional guest experiences. Why Join Us * Competitive salary and benefits package. * Attractive global room discounts across IHG Hotels and Resorts. * Professional training and development opportunities. * Supportive, inclusive, and multicultural work environment. * Wellbeing programs designed to enhance work-life balance.

Restaurant Host/Hostess Anise All-Day Dining Dubai, UAE

Accor Group

What You ll Do * Greet and escort guests to their tables with genuine warmth and professionalism * Maintain a high standard of presentation, grooming, and interpersonal interaction * Take guest reservations, manage waitlists, and coordinate table seating efficiently * Ensure guest satisfaction from arrival to departure by anticipating and addressing needs * Assist the restaurant manager and service team with daily operations and guest communication * Promote menu knowledge, special promotions, and handle guest inquiries with clarity * Collaborate with kitchen and service staff to ensure seamless service delivery * Monitor cleanliness and readiness of the dining area and entryway at all times * Participate in regular briefings and trainings related to service, safety, and hygiene standards * Maintain accurate guest records, hand over business cards, and support guest loyalty efforts * Log all guest concerns or special occasions to support personalized service * Adhere to Accor s safety, hygiene, fire, and emergency protocols Candidate Requirements * Diploma or degree in Hotel Management or Hospitality-related field * Strong interpersonal, communication, and customer service skills * Fluent in English; additional language proficiency is a plus * Previous experience in a hotel or upscale restaurant preferred * Well-groomed, organized, and adaptable in a fast-paced environment * Basic knowledge of POS systems and reservation platforms * Willingness to work in shifts, including evenings and weekends Why Join Us * Access to exclusive Accor employee benefits and global discounts * Opportunities for career advancement across Accor s worldwide network * Continuous learning through internal development academies * A values-driven culture that emphasizes trust, innovation, and respect * Play a central role in delivering exceptional guest moments every day About the Company Accor is a world-leading hospitality group with over 5,600 hotels, 45 brands, and a presence in more than 110 countries. In Dubai, Accor s diverse hotel portfolio offers dynamic opportunities for service professionals to grow and thrive. We believe in hospitality from the heart, encouraging every team member to bring passion, personality, and purpose to every guest interaction. Join us and shape the future of modern hospitality. Post Details

Restaurant Host - Guest Relations and Service Excellence - Accor Dubai

<div>Company Description 
Welcome to a place where the extraordinary takes center stage. Ennismore, with its mischievous and marvelous SLS Hotels, is bringing a fantastical wonderland of luxury and lifestyle to the oasis that is The Red Sea.
Opening in 2025, SLS The Red Sea is not just another hotel&mdash;it&rsquo;s a theatrical playground of indulgence and curiosity, designed for those who crave the unexpected. With 150 lavish keys, 5 show-stopping Food &amp; Beverage experiences, and a decadent spa sanctuary, this destination is crafted to dazzle both adults seeking pleasure and families yearning for connection and wonder.
This is no ordinary project&mdash;this is a cathedral of pleasure. If you&rsquo;re ready to say farewell to the ordinary and help script the story of one of Saudi Arabia&rsquo;s most exciting luxury openings, this might be your cue. 
Job Description 
Job Summery:
As a Host/Hostess at SLS Red Sea, you are the first and last impression for our guests, a poised and personable ambassador of our bold and stylish dining spaces. Reporting to the Restaurant / Outlet Manager, your role is to greet, seat, and guide guests with warmth, efficiency, and flair while supporting seamless front-of-house operations. You ensure the experience begins the moment guests step into the restaurant and is marked by intuitive hospitality throughout.
Responsibilities :<ul><li>
Welcome and engage each guest in a polished, confident, and upbeat manner aligned with the SLS tone of voice.</li><li>
Manage guest seating, flow, and table allocations based on reservations and walk-ins, ensuring fairness and efficiency across all service sections.</li><li>
Accommodate special guest requests and communicate effectively with the service team to ensure expectations are met or exceeded.</li><li>
Maintain up-to-date knowledge of menus, special events, seating arrangements, and guest preferences.</li><li>
Handle guest complaints, feedback, and queries professionally, ensuring resolution or escalation when appropriate.</li><li>
Maintain presence at the host stand at all times during service, ensuring seamless guest reception and restaurant ambiance.</li><li>
Accurately manage reservations using the restaurant&rsquo;s system, including inputting, updating, and reviewing guest data and seating plans.</li><li>
Confirm reservation details, guest counts, and preferences, and communicate any changes to relevant team members.</li><li>
Answer phone calls promptly and professionally (within two rings), assist with inquiries, and record messages or bookings accurately.</li><li>
Coordinate with the kitchen, service, and bar teams to maintain pace and timing of service based on guest volume and flow.</li><li>
Maintain cleanliness and organization of the reception and entrance areas; assist with clearing and resetting tables when required.</li><li>
Perform assigned side duties such as updating seating charts, polishing menus, or assisting with menu distribution.</li><li>
Follow grooming and uniform standards as set by SLS, always reflecting a stylish and refined appearance.</li><li>
Ensure compliance with all fire, health, safety, and hygiene standards, as well as local and internal licensing requirements.</li></ul> 
Qualifications<ul><li> 
1&ndash;2 years of experience in a guest-facing role, ideally in an upscale or lifestyle hotel, restaurant, or lounge environment.</li><li>
High school diploma or equivalent required; hospitality-related education is a plus.</li><li>
Strong verbal communication skills in English; additional languages such as Arabic are highly desirable.</li><li>
Confident, charismatic personality with a genuine passion for hospitality and guest service.</li><li>
Ability to manage busy service periods while remaining composed, courteous, and attentive.</li><li>
Competency in using POS systems and reservation platforms.</li><li>
Able to stand and move confidently in crowded dining areas and assist with light operational tasks as needed.</li><li>
Flexible schedule including availability on weekends, evenings, and holidays.</li></ul> 
Additional Information 
Physical Abilities:<ul><li>
Ability to move, lift, carry, push/pull up to 10kg</li><li>
Stand, walk, or sit for extended periods; reach overhead or below the knees; bend, twist, stoop</li><li>
Visual, auditory, and verbal acuity essential for a vibrant, high-touch hospitality environment</li></ul></div>

Hostess (Saudi National)

Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number Prepare table allocations from reservation book before respective meal period seating Ensure guests are graciously shown to their tables within a reasonable time of their reservation Adhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensing Guarantee there is host/hostess coverage at the reception/welcome desk at all times Guarantee that the phone is answered within 2 rings in a courteous and helpful manner Ensure door policies concerning the entry of guests and these are adhered to at all times Ensure that seating is fair for all service staff Perform related duties and special projects as assigned

Hostess

Five Hotels and Resorts

The Candidate
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A Can-Do! Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other FIVERs and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Head Hostess will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
What We re Looking For
<ul>
 <li>Previous experience of 1-2 years in a Luxury Hotel environment in a similar role.</li>
 <li>An elevated and energetic Conversationalist, engaging Guests with lively discussions and building a good rapport with them.</li>
 <li>Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Height.</li>
 <li>Exceptional Time Management and Multi-Tasking skills to deliver a FIVE-Star Experience for our guests.</li>
 <li>Proficient in Reservation Systems and Guest Management Software.</li>
 <li>An appreciation for fine dining experiences and ease and familiarity with food and beverage menus.</li>
 <li>Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).</li>
 <li>Superior Problem-Solving Skills and the competence to Exceed Expectations in dynamic and competitive operational environments.</li>
 <li>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.</li>
</ul>
Key Responsibilities
<ul>
 <li>Greets Guests upon Arrival with a Warm FIVE-Styled Welcome, ensuring their Journey at FIVE is sensational.</li>
 <li>Exhibits an exceptional understanding of FIVE's diverse destinations, concepts, menus, events, and bespoke offerings, enabling FIVE-Star Guest Assistance at all times.</li>
 <li>Showcases a Proactive Approach to addressing Guests' concerns and fulfilling their requests, Swiftly Resolving any issues to ensure exceptional Guest Satisfaction.</li>
 <li>Supervises Suitable Seating Arrangements to optimise Guest Flow, maintain Restaurant Capacity, and Minimise Wait Times, ensuring FIVE-Star service.</li>
 <li>Manages Restaurant Reservations efficiently, employing the hotel's Reservation System, and guaranteeing Precise and Up-To-Date Information.</li>
 <li>Handles Substantial Group Reservations and Exceptional Events, seamlessly coordinating with the Events Team when necessary, in line with FIVE s bespoke standards.</li>
 <li>Discerningly places Guests at the most appropriate tables, ensuring that Table Settings are arranged in accordance with FIVE s Luxurious Standards.</li>
 <li>Supervises the Host/Hostess Team, offering crystal-clear Direction, expert Guidance, and unwavering Support, ensuring the delivery of an exquisite level of service.</li>
 <li>Identifies VIP Guests and provides them with Personalised Attention and our Boundary-Breaking services.</li>
 <li>Conducts regular Training Sessions to elevate the Team's knowledge of the Menu, Hotel Facilities, and FIVE s outstanding Service Standards.</li>
 <li>Fosters open lines of communication with the Restaurant Manager and other Department Heads to ensure Seamless Coordination between departments.</li>
 <li>Engages in close collaboration with the Culinary Team and Waitstaff to manage Guest Expectations, accommodate Special Requests, and guarantee the Punctual Delivery of our delectable cuisine.</li>
 <li>Plays a key role in crafting memorable experiences for Special Occasions and Celebrations, celebrating life's most extraordinary moments with FIVE-Styled Flair.</li>
 <li>Skillfully suggests Menu Items, Beverages, and Promotional Offers to enrich the guest experience and optimise revenue generation.</li>
 <li>Forges a strong partnership with the Marketing Team to promote Restaurant Events, Offers, and Loyalty Programmes, elevating the Vibe at FIVE.</li>
 <li>Ensures that the restaurant entrance, waiting area, and host/hostess stations are maintained with Meticulous Cleanliness and Impeccable Organisation.</li>
 <li>Keeps a watchful eye over the restaurant's Online Reviews and Guest Feedback Platforms, responding to guest reviews with professionalism and dedication.</li>
</ul>

Head Hostess

Shrimp Basket

<div>Description:

Summary/Objective
This position is responsible for greeting guests at the door, seating and presenting clean menus to guests in a friendly, professional, and quick manner.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Greets and seats guests, presents menus to guest, and informs them of any specials.</li><li>
Treats all guest in a manner to ensure their complete satisfaction. Always strive to exceed guest&rsquo; expectations.</li><li>
Takes names on a waiting list and quotes wait times to guest when tables are not immediately available.</li><li>
Runs the floor plan board.</li><li>
Observes tables and keep track of clean, dirty and occupied tables.</li><li>
Cleans and wipes down tables.</li><li>
Cleans, organizes, and stocks menus at the host area.</li><li>
Fulfills various side work projects to include but is not limited to replace bottles of ketchup, cleaning windows, sweeping floors.</li><li>
Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.</li><li>
Maintains restrooms throughout the shift (refill paper towels and hand soap).</li><li>
Folds t-shirts and organize merchandise.</li><li>
Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.</li><li>
Maintains adherence to all Company policies and procedures.</li><li>
Other duties as directed by management.</li><li>
Reports to required meetings.</li></ul>
Requirements:

Competencies and Skills<ul><li>
Customer Focus.</li><li>
Organizational Skills.</li><li>
Stress Management/Composure.</li><li>
Multi-task oriented.</li><li>
Ability to communicate with management (including asking for clarification on tasks, policies and procedures), fellow employees, vendors and guest.</li><li>
Must visually scan restaurant for clean, unoccupied tables.</li><li>
Must be able to read, write and determine wait time based on company procedures.</li><li>
Knowledge of workplace safety procedures.</li><li>
Must report to work when scheduled and on time with a positive attitude.</li></ul>
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
A restaurant and bar environment. The work station may be drafty due to its location by the door, and the work environment noise level can be loud. Hazards may include, but are not limited to slips, trips, and falls. Frequent hand washing is required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>
Walk and stand during entire shift.</li><li>
Continuously reach, bend, lift, carry, crouch, kneel, stoop and wipe.</li><li>
Remain stationary for long periods of time.</li><li>
Frequently wash hands.</li><li>
Be able to lift and move up to 50 lbs.</li><li>
Carries 20 lbs. highchair frequently over medium distances (20-30 feet).</li><li>
Be able to manipulate fingers, hands and arms to cut, carry and wipe.</li><li>
Be able to hear and talk.</li><li>
Good close and distance vision and ability to adjust focus between the two.</li></ul>
Travel
No travel is expected for this position.
Education and Experience
1. A high school diploma or equivalent preferred.</div>

Host

TANG Hospitality

1. Job SummaryThe Hostess at TANG Hospitality plays a crucial role in cultivating a positive and inviting image of the restaurant, is responsible for welcoming guests to the restaurant, managing reservations, and coordinating seating to ensure a positive dining experience. This role involves greeting guests, guiding them to their tables, and maintaining a welcoming atmosphere in alignment with TANG Hospitality's standards of hospitality. Additionally, the Hostess may be required to assist as a Reservations Agent, when needed.2. Essential Job Tasks&middot; Greet and welcome guests, as they arrive at the restaurant.&middot; Manage reservations and seating arrangements using the restaurant's reservation system. Ensure that all reservations are accurately recorded, and tables are prepared for guests.&middot; Escort guests to their tables and provide them with menus.&middot; Ensure accurate seating arrangements to accommodate reservations and walk-in guests.&middot; Monitor dining areas to ensure cleanliness, organization, and adherence to seating arrangements.&middot; Answer incoming calls and assist guests with inquiries about reservations and restaurant information thorough different communication channels.&middot; Assist in coordinating with service staff, bartenders, and kitchen personnel to ensure timely service, and any specific reservations requests are accommodated.&middot; Maintain a positive and professional demeanor while handling guest interactions and inquiries.&middot; Monitor and manage the waiting list during busy periods to ensure guest satisfaction are met all the time.&middot; Assist with the planning and coordination of restaurant events and private parties, ensuring all details are executed smoothly.&middot; Ensure all company devices are handled with care, kept secure, and maintained in optimal working condition.&middot; Ensure the hostess area, entrance, and dining area are always clean and well-presented. Arrange and replenish promotional materials as needed.&middot; Ensure that an adequate stock of all necessary stationary items is consistently available.&middot; Ensure that all menus are clean and in good condition. Maintain an adequate stock of menus and request additional supplies as needed.&middot; Assist as a Reservations Agent when needed, handling guest inquiries, creating reservations, and managing modifications and cancellations.&middot; Assist in other tasks as needed to support the smooth operation of the restaurant, assign by direct supervisor or manager.3. Job ContextThe Hostess works in a fast-paced hospitality environment, interacting with guests, service staff, and management regularly. This role requires strong communication skills, attention to detail, ability to work under pressure and fast-moving environment, as long the ability to manage guest flow effectively. The Hostess plays a crucial role in creating a positive first impression and ensuring a smooth dining experience for guests at TANG Hospitality.4. Knowledge, Skills, and Abilities&middot; Knowledge: Understanding of restaurant operations, familiarity with professional reservation systems, knowledge of guest&rsquo;s service principles.&middot; Skills: Excellent communication and interpersonal skills, strong organizational abilities, attention to detail, ability to multitask.&middot; Abilities: Ability to work under pressure, maintain a positive and welcoming demeanor; to handle physical tasks for long hours, wearing a high heel (standing, walking), to accommodate and respond to varying guest needs; to use basic computer software and hardware; to communicate effectively in written and verbal manner.Job Type: Contract Contract length: 6 monthsPay: AED5,000.00 - AED7,000.00 per month

Restaurant Hostess

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