restaurant operations manager

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Job Description &ndash; Branch ManagerCompany: Gujrat Group of Restaurants Department: Restaurant Operations Location: Abu Dhabi, UAE Job Type: Full-Time Experience: 6&ndash;8 YearsAbout UsEstablished in 2014, Gujrat Group of Restaurants brings authentic Pakistani flavors to the UAE through its family of brands, including Royal Gujrat, Gujrat Restaurant, and Naan House. With 7 branches across Abu Dhabi, the group offers fine dining and casual dining experiences built around quality ingredients, consistent taste, and traditional hospitality.Job SummaryWe are looking for an experienced and hands-on Branch Manager to take full ownership of the daily operations, sales performance, and guest experience of one of our restaurant branches.The Branch Manager will be responsible for driving revenue, managing branch operations, maintaining service and food quality standards, leading the branch team, and ensuring a smooth and efficient customer experience across dine-in, takeaway, and delivery channels.Key ResponsibilitiesBranch Operations &amp; Sales<ul><li>Take full ownership of daily branch sales and revenue performance.</li><li>Work actively toward achieving and exceeding monthly sales targets.</li><li>Manage complete day-to-day branch operations, including dine-in, takeaway, and delivery.</li><li>Monitor sales, peak hours, order volumes, and operational performance.</li><li>Adjust staffing and operational activities based on business requirements.</li></ul>Guest Experience &amp; Service<ul><li>Ensure consistent food quality, service, cleanliness, and hospitality standards.</li><li>Handle customer complaints and escalations professionally and promptly.</li><li>Maintain a strong presence on the restaurant floor, particularly during peak hours.</li><li>Ensure the branch consistently delivers the service standards of Gujrat Group.</li></ul>Team &amp; Staff Management<ul><li>Lead and supervise the branch team during daily operations.</li><li>Ensure employees follow grooming, punctuality, attendance, and workplace conduct standards.</li><li>Coordinate with the kitchen and service teams to ensure smooth operations.</li><li>Escalate employee performance, attendance, and conduct concerns to HR.</li><li>Support effective staffing and shift planning.</li></ul>Delivery &amp; POS Operations<ul><li>Monitor delivery platforms such as Talabat, Careem, Noon Food, and other applicable platforms.</li><li>Ensure orders are processed accurately and fulfilled on time.</li><li>Monitor delivery-related issues and coordinate with the relevant teams for resolution.</li><li>Ensure proper use of POS and billing systems.</li></ul>Cash &amp; Financial Controls<ul><li>Monitor daily cash handling and billing accuracy.</li><li>Ensure proper end-of-day cash reconciliation.</li><li>Identify and report discrepancies promptly.</li><li>Monitor branch sales reports and operational performance.</li></ul>Inventory &amp; Cost Control<ul><li>Maintain appropriate stock levels for daily operations.</li><li>Coordinate with suppliers and relevant departments regarding stock requirements.</li><li>Monitor inventory usage and minimize food and material wastage.</li><li>Identify operational areas where costs can be controlled without affecting quality.</li></ul>Performance &amp; Reporting<ul><li>Monitor daily branch KPIs, sales, order volumes, and operational performance.</li><li>Participate in weekly Restaurant Development meetings.</li><li>Present branch performance, operational challenges, and ground-level observations.</li><li>Implement agreed actions and recommendations from performance meetings.</li><li>Track improvements and ensure timely execution of operational initiatives.</li></ul>Compliance &amp; Standards<ul><li>Ensure compliance with food safety, hygiene, cleanliness, and operational standards.</li><li>Ensure all employees follow company policies and procedures.</li><li>Maintain high standards of restaurant presentation and customer service.</li></ul>RequirementsEducation<ul><li>Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related field is preferred.</li></ul>Experience<ul><li>6&ndash;8 years of experience in restaurant operations.</li><li>Minimum 3&ndash;5 years of experience in a managerial, supervisory, or shift-lead position within the restaurant or F&amp;B industry.</li><li>Proven experience handling sales performance and day-to-day restaurant operations.</li></ul>Required Skills<ul><li>Restaurant Operations Management</li><li>Sales &amp; Revenue Management</li><li>Team Leadership</li><li>Customer Service</li><li>Floor Management</li><li>Cash &amp; Billing Management</li><li>Inventory &amp; Wastage Control</li><li>Delivery Platform Management</li><li>POS Systems</li><li>Sales Reporting &amp; KPI Monitoring</li><li>Problem-Solving</li><li>Strong Communication &amp; Interpersonal Skills</li><li>Ability to work under pressure</li><li>Strong leadership and decision-making abilities</li></ul>Language Requirements<ul><li>Strong communication skills in English and Urdu/Hindi.</li><li>Ability to communicate confidently with customers, employees, and management.</li></ul>Preferred Qualifications<ul><li>Previous experience managing a Pakistani or South Asian cuisine restaurant.</li><li>Experience with Talabat, Careem, Noon Food, or similar delivery platforms.</li><li>Experience with restaurant POS systems and sales dashboards.</li><li>Ability to understand and act on daily sales reports.</li><li>Experience working in a multi-branch restaurant environment.</li></ul>Working Requirements<ul><li>Willingness to work flexible shifts.</li><li>Availability during evenings, weekends, and public holidays.</li><li>Ability to work effectively in a fast-paced restaurant environment.</li><li>Proactive approach to operational challenges and business improvement.</li></ul>Key Performance Indicators (KPIs)<ul><li>Achievement of branch sales and revenue targets.</li><li>Improvement in branch sales performance.</li><li>Customer satisfaction and complaint resolution.</li><li>Food quality and service standards.</li><li>Delivery order accuracy and fulfillment.</li><li>Cash and billing accuracy.</li><li>Inventory control and reduction of wastage.</li><li>Staff attendance, grooming, and operational discipline.</li><li>Timely implementation of actions from weekly performance reviews.</li><li>Overall branch operational efficiency.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Full ownership and accountability of a restaurant branch.</li><li>Opportunity to grow within an established and expanding restaurant group.</li><li>Exposure to structured performance reviews and data-driven restaurant management.</li><li>Supportive leadership and opportunities for career development.</li></ul>Pay: AED5,000.00 - AED6,000.00 per monthWork Location: In person

Branch Manager ( Restaurant operations )

Leto Group

L'ETO GROUPMarina Mall, Abu Dhabi (Upcoming Opening)About L'ETO GroupL'ETO Group was founded on a philosophy that blends nutritious, health-conscious dining with an iconic dessert selection. Inspired by the essence of summer &mdash; freshness, vibrance, and warmth &mdash; we have grown from a single caf&eacute; in Soho into more than 40 locations across the UK, UAE, Saudi Arabia, Qatar, and beyond.Joining L'ETO means becoming part of a global brand where creativity, ownership, and hospitality come together to create unforgettable guest experiences.Job OverviewThe Restaurant Manager is responsible for the overall performance of the restaurant, including operations, financial results, and team leadership. This role ensures the consistent delivery of L'ETO's standards of quality, service, and guest experience while driving commercial success and building a motivated, high-performing team.Duties &amp; Responsibilities<ul><li>Take full ownership of the restaurant's day-to-day operations, ensuring consistent execution of L'ETO's brand and service standards</li><li>Own the branch P&amp;L &mdash; manage revenue, cost of sales, and labor costs against budget, and take corrective action where targets are missed</li><li>Set and drive sales targets, including Sales per Head and additional sales, across the management team</li><li>Analyze sales, guest satisfaction, and operational KPIs, and translate findings into clear action plans</li><li>Recruit, induct, and develop supervisors and team members, building a strong bench for future growth</li><li>Lead, coach, and performance-manage the full team, setting clear expectations and holding the team accountable to them</li><li>Design and oversee staff scheduling and rostering across the branch to balance service levels with labor cost</li><li>Manage all staff-related HR matters, including leave, disciplinary processes, and liaison with HR and payroll</li><li>Ensure full compliance with food safety, health and safety, and licensing requirements at all times</li><li>Own inventory management and supplier relationships, ensuring accurate stock takes, ordering, and par levels</li><li>Monitor food and beverage quality, presentation, and consistency against brand standards</li><li>Act as the final point of escalation for guest complaints and service recovery</li><li>Build relationships with regular guests and use guest feedback to drive continuous improvement</li><li>Oversee maintenance and upkeep of all restaurant equipment and assets, coordinating repairs and servicing as needed</li><li>Prepare and present operational and financial reports to senior management</li><li>Ensure the branch is fully prepared for internal audits, brand visits, and mystery shopper assessments</li><li>Represent L'ETO Group as the face of the branch to guests, suppliers, and stakeholders</li></ul>Requirements &amp; Qualifications<ul><li>At least 3&ndash;5 years' restaurant management experience in the UAE or Gulf region, with full P&amp;L accountability</li><li>Proven experience managing teams of 20+ staff across multiple sections or shifts</li><li>Track record of hitting sales, cost, and profitability targets in a fast-paced, branded F&amp;B environment</li><li>Strong leadership presence &mdash; friendly yet fair and disciplined, with the ability to hold a team accountable</li><li>A positive, confident, and ambitious personality with a hands-on, floor-first approach</li><li>Confident, proactive, and a strong critical thinker with sound decision-making skills</li><li>Openness to joining and shaping a warm, close-knit team culture</li><li>Willingness to complete ongoing training, tastings, and guidance provided by the company</li><li>Fluent English; knowledge of Russian is an advantage</li><li>Proficient in Microsoft Office and Syrve POS, with confidence reading and acting on operational reports</li><li>Neat, professional presentation</li><li>A strong sense of ownership, accountability, and commercial awareness</li></ul>To ApplySend your CV to: careers@leto.groupOnly shortlisted candidates will be contacted.Pay: AED1.00 - AED2.00 per monthWork Location: In person

Restaurant Manager

Marriott International

<div>Additional Information 
Job Number26096433 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Developing and Maintaining Budgets
<ul><li>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</li></ul>
<ul><li>Maintains a positive cost management index for kitchen and restaurant operations.</li></ul>
<ul><li>Utilizes budgets to understand financial objectives.</li></ul> 
Leading Food and Beverage Team
<ul><li>Manages the Food and Beverage departments (not catering sales).</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Oversees all culinary, restaurant, beverage and room service operations.</li></ul>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</li></ul>
<ul><li>Provides excellent customer service to all employees.</li></ul>
<ul><li>Responds quickly and proactively to employee's concerns.</li></ul>
<ul><li>Provides a learning atmosphere with a focus on continuous improvement.</li></ul>
<ul><li>Provides proactive coaching and counseling to team members.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Monitors and maintains the productivity level of employees.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides excellent customer service.</li></ul>
<ul><li>Responds quickly and proactively to guest's concerns.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Drives alignment of all employees, team leaders and managers to the brand's service culture.</li></ul>
<ul><li>Sets service expectations for all guests internally and externally.</li></ul>
<ul><li>Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</li></ul>
<ul><li>Verifies all banquet functions are up to standard and exceed guest's expectations.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Conducts performance reviews in a timely manner.</li></ul>
<ul><li>Promotes both Guarantee of Fair Treatment and Open Door policies.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</li></ul> 
Additional Responsibilities
<ul><li>Complies with all corporate accounting procedures.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Drives effective departmental communication and information systems through logs, department meetings and property meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

F&B Operations Manager - Four Points by Sheraton Bur Dubai

Trove Restaurant and Cafe LLC

Job Responsibilities:1. Managing procurement of all bar supply requirements on time and within budget.2. Assisting in managing the restaurant's operations.3. Managing staff schedules.4. Creating new and unique menu items.5. Mixing, garnishing, presenting, and serving drinks according to standard specifications.6. Creating and ensuring that the opening and closing checklists are followed.7. Making recommendations and answering all related inquiries.8. Responding to guests&rsquo; orders, questions, requests, concerns, and complaints in a polite and efficient manner.9. Observing relevant health and safety standards.10. Maintaining complete knowledge of all our foods and beverages, outlets, services, and hours of operation.11. Managing the bar team and ensuring that all target sales are met.12. Training new and existing staff.13. Recording drink orders accurately into the register system.14. Peeling, slicing, and pitting fruits for garnishing drinks.15. Serving snacks to guests seated at the bar.16. Arranging glasses and bottles into attractive and functional displays.17. Ensuring clean glasses, bar equipment, and working areas.18. Complying with all health and safety procedures.19. Monitoring inventory and informing the procurement team about products that are about to go out of stock or expire.20. Ordering and restocking bar inventory.21. Checking products for quality and identifying damaged goods.22. Labeling and stocking all ingredients on shelves, so that they can be organized and easily accessible.23. Attending basic food hygiene and work safety training programs.24. Ensuring that all utensils and equipment are functional and well-maintained.25. Ensuring that guests&rsquo; requests and preferences on their orders are being followed.26. Receiving and processing guests&rsquo; payments.27. Keeping records of transactions.28. Cashing out the servers during and/or at the end of each shift.29. Responsible for all restaurant administrative tasks.30. Assisting the Human Resource Department.31. Acting as an intermediary between the Human Resource Department and the restaurant.32. Supporting the HR Department with administrative dutiesJob Type: Full-timeWork Location: In person

Bar Supervisor

MS CAFE

We are looking for an experienced Restaurant Manager to oversee daily restaurant operations and ensure excellent guest service, food quality, and smooth service delivery.Key Responsibilities:<ul><li>Manage daily restaurant operations and ensure compliance with Company standards and SOPs.</li><li>Lead, train, and motivate the restaurant team.</li><li>Ensure excellent customer service and handle guest concerns professionally.</li><li>Monitor sales, costs, wastage, stock, and overall operational performance.</li><li>Ensure food safety, hygiene, cleanliness, and service standards are maintained.</li><li>Manage staffing, attendance, performance, and team discipline in coordination with HR.</li><li>Monitor equipment, maintenance, and proper use of Company assets.</li><li>Prepare operational reports and communicate important issues to management.</li><li>Drive achievement of restaurant KPIs and support sales initiatives.</li><li>Perform other duties assigned by senior management.</li></ul>Requirements:<ul><li>Previous experience as a Restaurant Manager or in a similar supervisory role.</li><li>Strong leadership and communication skills.</li><li>Good knowledge of restaurant operations, customer service, and food safety.</li><li>Ability to work under pressure in a fast-paced F&amp;B environment.</li><li>Willing to relocate to Al Ain</li></ul>Pay: AED7,000.00 per monthWork Location: In person

Scope Investment

<h3> </h3>The Restaurant Supervisor is responsible for supporting the Restaurant Manager in ensuring the smooth, efficient, and profitable operation of the restaurant while maintaining Ladurée’s brand, service, and operational standards.Key Responsibilities:<ul><li>Oversee daily restaurant operations and ensure compliance with Ladurée standards.</li><li>Ensure excellent customer service, manage complaints, and maintain guest satisfaction.</li><li>Supervise, train, support, and evaluate restaurant staff, including schedules and performance.</li><li>Ensure proper sequence and quality of service from guest arrival to checkout.</li><li>Monitor food preparation, hygiene, health &amp; safety, HACCP, and sanitation standards.</li><li>Manage inventory, stock levels, food wastage, and equipment maintenance.</li><li>Supervise cash handling, billing, POS transactions, and daily financial reports.</li><li>Support the Restaurant Manager in achieving sales, profitability, labor cost, and food cost targets.</li><li>Maintain high standards of grooming, personal presentation, and professional conduct.</li><li>Promote teamwork and effective communication between FOH, BOH, Warehouse, Lab, and other departments.</li><li>Ensure all employees understand and follow company policies, SOPs, operational procedures, and compliance requirements.</li><li>Maintain a clean, safe, organized, and professional working environment.</li><li>Participate in company training and continuously develop job knowledge and skills.</li></ul>

Restaurant Supervisor

Creneau International Middle East

Job Brief: We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.Restaurant Manager responsibilities include maintaining the restaurant&rsquo;s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.We&rsquo;ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.We are looking for someone who has:&middot; At least 3-5 years&rsquo; experience as Restaurant Manager or similar role in a licensed establishment in UAE.&middot; Strong knowledge in restaurant administration and basic accounting&middot; Knowledge of event planning within the operations of the restaurant.&middot; Ability to understand and analyze financial information.&middot; Knowledge of marketing principles and standards.&middot; Physically fit to do the jobDuties and Responsibilities:&middot; Maximize profitable sales to meet or exceed your restaurant&rsquo;s sales budgets.&middot; Come up with and run special promotions to drive sales for the restaurant.&middot; Assume complete responsibility for all costs to meet your restaurant&rsquo;s profit budgets.&middot; Establish operational priorities for the restaurant and implement planned initiatives.&middot; Develop weekly schedules.&middot; Participate actively in the daily operation of the business, with appropriate focus and balance on all service periods and days of the week.&middot; Provide guidance and training to the Assistant Managers and the whole team to help them meet their performance goals.&middot; Evaluate the performance of each of the team and develop incentives, salary adjustments, performance goals, and appraisals.&middot; Assume complete responsibility for staffing, scheduling, labor costs, payroll, and human resource management (recruitment, selection, promotion, development, appraisal, and termination). For all this maintain colleague files.&middot; Monitor and manage controllable operating costs to meet budget expenditure targets.&middot; Assume responsibility for the accuracy of financial information.&middot; Build relationships and maintain a presence in the local community and trading area.&middot; Handle guest complaints in the proper manner.&middot; Assume responsibility for the upkeep and maintenance of all equipment, fixtures, and fittings in line with company standards.&middot; Conduct weekly management meetings and maintain constant communications with each member of the team.&middot; Provide input and participate in the development of the restaurant&rsquo;s budget.&middot; Assign and delegate responsibilities to Assistant Managers when and where appropriate, with follow up and deadlines.Job Type: Full-timePay: AED14,000.00 - AED15,000.00 per monthApplication Question(s):<ul><li>Are you willing to be assigned in Dubai Creek Harbou?</li><li>What is your visa status and notice period?</li></ul>Experience:<ul><li>Restaurant Manager: 3 years (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

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517 restaurant operations manager jobs Near Me

Branch Manager ( Restaurant operations )

Restaurant Manager

F&B Operations Manager - Four Points by Sheraton Bur Dubai

Bar Supervisor

Restaurant Manager

Restaurant Supervisor

Restaurant Manager