restaurant shift manager

Sonic Drive-In

<div>Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you&rsquo;ll spark moments of delightful possibility. Feelin&rsquo; these good vibes? Let&rsquo;s do this.
 Start with a Job, Spark a Career
As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers.
 Moments of Magic You Bring to the Crew<ul><li>
At least 18 years of age</li><li>
Eligible to work in the U.S.</li><li>
Preferably, you have six months or more of restaurant experience</li></ul>
 Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here.
 Feelin&rsquo; these good vibes?
The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered.<ul><li>
Weekly Pay</li><li>
Flexible Schedule</li><li>
Free Shift Meal and Family Dining Discount*</li><li>
Best in Class Training &amp; Continuous Learning</li><li>
Advancement Opportunities</li><li>
Paid Time Off*</li><li>
401(k) Retirement Plan*</li><li>
Tuition Benefits*</li><li>
Medical, Dental and Vision*</li><li>
Champions of Hope*</li><li>
Cash Referral Program</li><li>
Journey Wellbeing Support Tool</li><li>
PerkSpot Discount Program</li><li>
Recognition Program</li><li>
Slip Resistant Shoes Programs</li><li>
Community &amp; Charitable Involvement</li><li>
Igniting Dreams Grant Program</li><li>
Training Contests</li></ul>
SONIC is an equal opportunity employer.<ul><li>Subject to availability and eligibility requirements.</li></ul></div>

Shift Manager

Nisa Sultan- Turkish Cuisine

Restaurant Staff RequiredWe Are Hiring!We are looking for smart, well-groomed, and experienced restaurant staff for our fine dine restaurants.Positions Available:Restaurant Manager Shift Supervisor Order Taker Waiter GRO (Guest Relations Officer)Requirements:Smart, good-looking, and well-presented personality Fluent in spoken English Experience in fine dine service, order taking, and guest receiving Pleasant attitude with strong communication skillsMale &amp; Female candidates can applyRestaurant Manager &amp; Shift Supervisor: Minimum 1&ndash;4 years experienceOther positions: Relevant experience preferredJob Locations: Lahore | Sargodha | Faisalabad(Candidates must be willing to work or shuffle between branches anywhere in Pakistan)Full-timeWork Location: In personHow to Apply: Serious candidates may send their resume via WhatsApp: +923326711233Job Type: Full-timeWork Location: In person

Restaurant Manager/ Shift Supervisor/ Order Taker/ Waiter/ GRO

Dunkin'

<div>Shift Leader: 
QUALITY BRAND GROUP:
If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin. Quality Brand Group is a multi-store franchisee with a number of Dunkin locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. 
SHIFT LEADER Job Profile:
Summary
Shift Leaders are responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Shift Leaders are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Shift Leaders assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment<ul><li>
Arrive in a timely manner to prepare for your scheduled shift.</li><li>
Demonstrate respect and dignity in dealing with others including team members and guests.</li><li>
Follow the communication guideline established in your store.</li><li>
Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.</li><li>
Deploy team members appropriately to meet guests needs and service standards throughout shift.</li><li>
Support training of Crew Members as directed by General Manager or Assistant Manager.</li><li>
Communicate goals and hold team members accountable for performance during shift.</li><li>
Drive sense of urgency through Crew Members to satisfy guests needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.</li><li>
Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.</li><li>
Ensure restaurant standards and marketing initiatives are properly executed during shift.</li><li>
Follow all systems and processes to control labor costs, food costs, and cash throughout shift.</li><li>
Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.</li><li>
Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.</li><li>
Comply with all restaurant, Brand, and franchisee policies.</li><li>
Respond positively to coaching and feedback, and show passion for learning.</li><li>
Hold yourself accountable for your designated responsibilities on your shift.</li><li>
Dedicate yourself to learning and being capable of executing multiple tasks.</li></ul> 
Being Passionate About Operational Excellence<ul><li>
Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.</li><li>
Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.</li><li>
Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.</li><li>
Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.</li><li>
Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.</li><li>
Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.</li></ul> 
MINIMUM QUALIFICATIONS INCLUDE:<ul><li>
Must be able to fluently speak/read English</li><li>
Math and writing skills</li><li>
Restaurant, retail, or supervisory experience preferred</li><li>
Guest Focus anticipate and understand guests needs and exceed their expectations.</li><li>
Passion for Results set compelling targets and deliver on commitments.</li><li>
Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.</li><li>
Building Effective Teams get the right people in the right places, enabling them to make decisions and celebrate success as a team.</li><li>
Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).</li><li>
This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.</li></ul> 
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. 
 
Brand: Dunkin
 
Address: 6375 S. Kyrene Road Tempe, AZ - 85283
 
Property Description: 362813 - Kyrene &amp; Guadalupe, AZ
 
Property Number: 362813</div>

Shift Leader

Pizza Hut

<div>Position: Pizza Hut Assistant Restaurant General Manager (ARGM)
Job Summary:
Reports to Restaurant General Manager &ndash;
Direct Your Shift Leaders, Trainers and Team Members to Enhance Systems That Create Smooth Operations. Learn Coaching Skills to Drive the Store's Culture and Daily Operations. 
Pay Rate(If Applicable): 
 
Duties/Responsibilities<ul><li>
Assist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in Restaurant</li><li>
Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)</li><li>
Maintain Excellent Customer Service Standards</li><li>
Enforce and Follow Pizza Hut Service Principals</li><li>
(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)</li><li>
Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes</li><li>
Ensure All Team Members Have the Tools and Knowledge Necessary for Success</li><li>
Develop a Store Team that Has High Customer Satisfaction Results</li><li>
Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts</li><li>
(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)</li><li>
Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM)</li><li>
Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)</li><li>
Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on Execution</li><li>
Compliant with All Laws and Regulations</li><li>
Ensures a Safe Work Environment is Provided in Restaurant</li><li>
Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations</li><li>
Brand Steward for Pizza Hut Brand</li><li>
Assist RGM with Restaurant Calendar</li><li>
Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team</li><li>
Manages and adheres to Employee Handbook and Policies</li><li>
Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC</li><li>
Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision</li><li>
Other Duties as Assigned</li></ul> 
Training/Requirements.<ul><li>
Be A Customer Maniac! - All Roles</li><li>
ServSafe Certified</li><li>
Lead On! Shift Leader</li><li>
Proficient at Microsoft Office</li><li>
Lead On! Restaurant General Manager and Computer basics</li><li>
Reliable Transportation</li><li>
Communicate, give feedback in positive manner</li><li>
Valid Driver's License Preferred</li><li>
National Sex Offender Registry Check</li><li>
Motor Vehicle Record</li><li>
MSM Courses 7-9</li></ul></div>

Assistant Manager

Wendy's

<div>Position Overview
The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. 
Key Responsibilities<ul><li>
Train, monitor, and reinforce food safety procedures to crew members</li><li>
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close</li><li>
Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready</li><li>
Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention</li><li>
Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to &quot;Delight Every Customer&quot;</li><li>
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees</li><li>
Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.</li><li>
Follow up and ensure resolution of VOC issues as needed</li><li>
Onboard new hires in Workday</li></ul> 
Qualifications<ul><li>
High School Diploma, GED or equivalent preferred</li><li>
Must be at least 18 years of age</li><li>
6 months or more of restaurant, retail, customer service focused, or equivalent experience</li><li>
Available for full time and close/ shifts</li><li>
Certification for Open/Close Shift Manager</li><li>
Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues</li><li>
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time</li><li>
Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved</li><li>
Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate</li><li>
Must have or be willing to obtain ServSafe certification by end of training</li></ul></div>

Shift Manager - Late Night/Closing Shift

KBP Brands

<div>Are you a natural leader with a passion for delivering exceptional customer service? If so, we want you to join us as a Shift Manager at Sonic Drive-In, proudly franchised by KBP Brands. 
 As a Shift Manager you&rsquo;ll lead a team, keep operations running smoothly, and help deliver the iconic Sonic experience guests love. This role is your chance to grow as a leader, make an impact, and be part of a fun, fast-paced environment. Apply today and take the next step in your career with Sonic! 
What&rsquo;s in it for you:<ul><li>
Paid training.</li><li>
Shift meal discounts.</li><li>
Medical, dental, and vision benefits.</li><li>
Paid time off (PTO) you can earn and use.</li><li>
Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.</li><li>
Clear career path with opportunities to move into Assistant Manager and Restaurant Manager roles.</li></ul> 
What you bring to the table:<ul><li>
At least one year of supervisory experience in a food service (quick service preferred) or retail.</li><li>
Must be at least 18 years old.</li><li>
Flexible availability, including evenings, weekends, and holidays.</li><li>
Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.</li></ul> 
What KBP brings to the table:
KBP Drive-In, part of KBP Brands, is a leading restaurant franchise group. Our vision is simple: be a great place to work, a great place to eat, and a great place to own. In just 20 years we&rsquo;ve grown to more than 1,000 restaurants across 30+ states, and we&rsquo;re still growing. We seek Shift Managers who share our values and are passionate about inclusion, growth, and building a positive culture. If you want to join an energetic, entrepreneurial company with countless opportunities for personal, professional, and financial growth, a career with KBP Brands is the right fit for you.</div>

Flame Broiler

<div>JOB SUMMARY:
The Assistant General Manager plays a vital and supporting role in creating an environment where the values, culture, and operating standards of The Flame Broiler, Inc. can thrive. Under the direct supervision of the General Manager, the Assistant General Manager effectively communicates the vision of The Flame Broiler, Inc. brand and its systems, through the execution of effective management and efficient supervision of operational procedures. The Assistant General Manager upholds and keeps The Flame Broiler, Inc. brand at the forefront of all operations and management decisions. He/she will personify the values, culture, and the heart of Flame Broiler. The character, competence and chemistry of the Assistant General Manager is directly aligned with the company&rsquo;s purpose, it&rsquo;s values, and guiding principles. The Assistant General Manager understands that the values are at the core of every management decision and leadership abilities.
Competencies of the Successful Assistant General Manager:<ul><li>
Assists with achieving company sales/revenue goals and operates shifts to ensure goals are reached.
</li><li>Reports store revenue to supervisors and home office support team on during assigned shifts.</li><li>
Knowledge and demonstrated ability to perform as well as communicates the Flame Broiler Shift Management 9 Touch Point Module.
</li><li>Assists with ensuring the restaurant meets the standards of all areas of the 4 Pillars of Success operational evaluation Assists and manages inventory as well as conducts monthly inventory counts as assigned by General Manager.
</li></ul><ul><li>Ensures cash handling procedures are properly performed.
</li><li>Responsible for the safety and security of restaurant facility during assigned shifts.
</li><li>Communicates necessary repairs of equipment, damages, and items in need of replacement to store manager and/or corporate support team.
</li></ul><ul><li>Achieved satisfactory certification in and demonstrated ability to perform all positions within the restaurant (i.e., cashier, prep, cook).
</li><li>Responsible for the communication, implementation, and execution of sales initiatives and promotions during assigned shifts. Follows up and reports on the progress and success of initiatives and promotions to direct supervisor.
</li><li>Maintains restaurant&rsquo;s profitability through effective operations, minimizing wastes, controlling expenses and managing labor during assigned shifts.
</li><li>Identifies, troubleshoots problems, and resolves operational inefficiencies in a timely manner.
</li><li>Communicates company policies and standards to supervised team members.
</li><li>Communicates changes or occurrences during shift to incoming manager (i.e., employee call outs, issues, success, goals, revenue goals, employee performance standards, etc.)
</li><li>Executes shift handover communication to General Manager and/or Shift Lead when necessary.
</li></ul>Chemistry of the Successful Assistant General Manager:<ul><li>
Provides shift leadership, manages procedures, assigns tasks, and monitors job performance for all supervised team members.
</li><li>Evaluates and provides feedback on the performance of supervised team members.
</li><li>Successfully completes the company approved Train-The-Trainer certification course.
</li><li>Directly responsible for delivering training to all supervised team members and oversees the training department in assigned location.
</li><li>Certifies the training and job competency of newly hired and/or promoted team members.
</li><li>Follows up with trainees during shift review and evaluates progress of team members in training.
</li><li>Assists with ensuring that team members are accountable for knowing and understanding company standards and policies.
</li><li>Upholds and assists with the enforcement of company standards and policies through effective leadership.
</li><li>Follows company guidelines concerning recommendations of team members for promotions.
</li><li>Ability to coach supervised team members for performance improvement.
</li><li>Possesses the ability and skills to resolve conflicts patiently and professionally.
</li><li>Quickly handles and resolves guest complaints when necessary during assigned shift.
</li><li>Assists with documenting employee attendance and punctuality records.
</li><li>Ensures cash handling procedures are adhered to and enforced during shift.
</li><li>Communicates and ensures restaurant team members abide by and adheres to company injury illness prevention safety program.
</li><li>Under the guidance of direct supervisor and People Operations, administers progressive discipline policy.</li></ul></div>

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