restaurant shift manager

Everyday Coffee Company

<div>
 
 
 Position Title:
 
 
 Shift Leader
 
 
 
 
 Reports To:
 
 
 Restaurant Manager
 
 
 
 Overview
 
 
 
 Shift Leaders are generally responsible for coaching Dunkin&rsquo; Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others by providing timely feedback.
 
 
 
 Responsibilities Include
 
 
 
 <ul>
 <li>
 Perform all responsibilities of restaurant team members
 </li>
 <li>
 Support the Restaurant Manager in meeting operational goals and execution
 </li>
 <li>
 Ensure Brand standards are met throughout shift including preparation of food and beverages
 </li>
 <li>
 Communicate shift priorities, goals and results to restaurant team members
 </li>
 <li>
 Complete shift deployment plans for shifts to ensure positions are adequately supported
 </li>
 <li>
 Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
 </li>
 <li>
 Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources.
 </li>
 <li>
 Support the training of restaurant team members as needed
 </li>
 <li>
 Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
 </li>
 <li>
 Communicate clearly with the next Shift Leader to help prepare him/her for shift
 </li>
 <li>
 Ensure Food Safety standards are met
 </li>
 <li>
 Manage Inventory throughout the shift
 </li>
 <li>
 Provide great guest service and coach restaurant team members to do the same
 </li>
 <li>
 Handle customer complaints, conflicts, and emergencies, make quick decisions to resolve issues and maintain a positive reputation for the restaurant.
 </li>
 <li>
 Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
 </li>
 <li>
 Monitor employee attendance, punctuality, and adherence to company policies.
 
 
 </li>
 </ul>
 
 Education/Experience
 
 
 
 <ul>
 <li>
 Basic computer skills
 </li>
 <li>
 Fluent in spoken and written English or the local language in which you serve.
 </li>
 <li>
 Previous leadership experience in retail, restaurant or hospitality preferred.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Works well with others in a fast-paced team environment
 </li>
 <li>
 On time, demonstrates honesty and a positive attitude
 </li>
 <li>
 Willingness to learn and adapt to change
 </li>
 <li>
 Guest focused
 </li>
 <li>
 Ability to assist with training
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Motivating others
 
 
 </li>
 </ul>
 
 Physical Demands/Working Conditions
 
 
 
 <ul>
 <li>
 Standing on feet
 </li>
 <li>
 Repetitive motion including bending, stooping and reaching
 </li>
 <li>
 Lifting objects, ice, products, boxes up to 20lbs (if applicable)
 </li>
 <li>
 Wearing a headset (if applicable)
 </li>
 <li>
 Working in a small space
 
 
 </li>
 </ul>
 
 Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee&rsquo;s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization&rsquo;s legal counsel or other professional advisor.
 
</div>

Shift Leader

Pizza Prime

Position Title: Restaurant Shift Manager / Operating ManagerJob Description:As the Restaurant Manager, you will be responsible to manage shifts within the restaurant as detailed by the operations and branch manager and to maintain the highest possible standards of customer service, product quality and restaurant cleanliness.Key Responsibilities:<ul><li>To carry out QSC (Quality, Service &amp; Cleanliness)</li><li>To ensure regular travel paths to monitor shift control and to identify and correct service, product or quality issues.</li><li>To ensure all food and equipment is prepared in time for the restaurant opening or ensure that all food products and equipment are stored in the correct manner prior to closing the restaurant in the evening.</li><li>To draw up and implement staff positioning plans through a shift.</li><li>To ensure correct stock levels of product during shift with special attention to peak times to assist with service times.</li><li>To ensure that all equipment is kept within hygiene standards required.</li><li>Manage safe controls and ensure all cash is accounted for within the Company Cash Policy.</li><li>Monitor service quality in terms of ordering procedures, and order accuracy of front counter staff.</li><li>Resolve customer complaints promptly.</li><li>Provide on-the-job training to new staff and corrective training to all staff</li></ul>Qualifications:<ul><li>Intermediate or Bachelor's degree</li><li>Good communication and negotiation abilities.</li><li>Knowledge of food safety and sanitation regulations.</li><li>Proficiency in restaurant management software and MS Office applications.</li></ul>If you're passionate about the restaurant industry and possess the necessary skills and experience, we invite you to join our team and help us continue to delight our customers and drive business success. Apply today!Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Please apply only if you have Atleast 3 YEARS of working experince in restaurant field.</li></ul>Work Location: In person

Restaurant Shif Manager / Operating Manager

Arby's

<div>COMPANY OVERVIEW: Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arbys operating restaurants across 344 locations in 20 states. Were guided by our values: The letters AES stand for more than just our name. They stand for what we truly believe our Attitude Equals Success. As with any goal we will set, our Attitude about achieving those goals can Equal our Success.
We Offer<ul><li>
Bonus Program</li><li>
Full Time &amp; Part Time Shifts</li><li>
Health Insurance</li><li>
Health Savings Account</li><li>
PTO</li><li>
Employee Rewards &amp; Recognition Program!</li></ul>
What will you do?
As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. As a Shift Manager you will have full accountability for restaurant operations during shifts when management is not present.
Top 5 Job Responsibilities<ul><li>
Ensure team members provide outstanding service to satisfy guests</li><li>
Assist management with training and coaching team members</li><li>
Utilizes AES systems to run a great restaurant on all shifts</li><li>
Implements restaurant controls, especially cash and inventory</li><li>
Sets and meets restaurant goals for service, operations and financial results</li></ul>
AES is very goal oriented. As the Shift Manager you will work with the General and Assistant Manager to achieve high performance in areas such as,<ul><li>
Restaurant Operations</li><li>
Guest Satisfaction</li><li>
Customer Service</li><li>
Speed of Service</li><li>
Quality Control</li><li>
Workplace Safety</li><li>
Utilizing all systems and tools, including the Systems Board, RTI Task Lists</li><li>
Following all government regulations, employment law, food safety and operations policies and implement all accounting controls</li></ul>
Whether youre looking for a change in your career or taking the first step, AES is a goal oriented company where you can develop your skills. We look forward to hearing from you!
If youre an ideal candidate you excel in these areas:<ul><li>
Treating others with and communicating with respect</li><li>
Coaching and Developing others</li><li>
Emotional Resilience and Patience</li><li>
Leadership</li><li>
Working in a fast-paced environment and thinking on your feet</li><li>
Holding yourself to high standards of integrity and customer satisfaction</li><li>
P&amp;L Management</li><li>
Operations Management</li><li>
Restaurant Management</li><li>
Managing Food Cost &amp; Labor Cost</li></ul>
At AES, our vision is to be our guests favorite fast food destination.
Requirements
Must have a reliable vehicle and valid drivers license
Must be ServSafe certified or capable of obtaining certification. 
Ability to work in warm and cold temperatures
Ability to stand for 8-10 hours
Ability to lift up to 50lbs
Ability to climb ladders for general maintenance
Ability to perform the following motions<ul><li>
Bending</li><li>
Squatting</li><li>
Twisting</li><li>
Pulling</li><li>
Reaching</li></ul> 
EEO Statement
AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
ADAA
AES will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.
E-Verify
AES participates in E-Verify. 
Employer: AES Restaurants 
 
Brand: Arby's
 
Address: N96 W 17650 County Line Road Germantown, WI - 53022
 
Property Description: 5562 - Germantown
 
Property Number: 5562</div>

Shift Manager

<div>About the Job:
 
 
As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results. 
 
The Day-to-Day: 
 
 
 
<ul><li>Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs.</li><li>
Oversee Team Members' completion of shift tasks and maintain clean, neat appearances.</li><li>
Ensure food safety, quality, and accuracy of orders.</li><li>
Resolve customer complaints quickly, maintaining positive customer relations.</li><li>
Provide regular feedback to the RGM on Team Member performance.</li><li>
Offer ongoing constructive and positive feedback to Team Members.</li><li>
Actively participate in training Team Members.</li><li>
Handle conflicts constructively and work with the RGM to achieve resolution.</li><li>
Assist the RGM in screening Team Member candidates.</li><li>
Assist with Profit &amp; Loss management by following cash control and security procedures, maintaining inventory and managing labor.</li><li>
Oversee proper product preparation, rotation, portioning, cooking and holding times.</li><li>
Assist the RGM with facility maintenance and ensure health and safety standards are always followed.</li></ul> 

Is this you?
 
<ul><li>1 year of restaurant/retail experience, with 3 months shift lead experience preferred</li><li>
Adheres to cash, security, inventory and labor policies</li><li>
Must be at least 18 years of age
</li><li>Accessibility to dependable and reliable transportation
</li><li>Excellent communication skills, management/leadership and organizational skills.
</li><li>Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
</li><li>Attendance and Punctuality a must
</li><li>Operating of cash register as needed and making change for other cashiers.
</li><li>Basic Math skills
</li><li>Maintains customer satisfaction and adheres to health and safety standards</li><li>
Promotes and champions KFC's culture and values</li><li>
Provides constructive feedback to Team Members</li><li>
Executes shift duties accurately and efficiently</li><li>
Promotes equity, inclusion and belonging</li><li>
Ensures teammates and customers enjoy a positive experience</li></ul> 

Work-Hard, Play-Hard:
 
<ul><li>Competitive Pay</li><li>
Free meal each shift</li><li>
Bonus Eligible</li><li>
Tuition reimbursement and scholarship opportunities
</li><li>Flexible schedules- day, night and evening shifts</li><li>
Vacation pay and additional Paid Time Off</li><li>
Medical benefits</li><li>
401K plan with 6% match</li><li>
Health and Wellness programs</li><li>
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more</li><li>
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!</li></ul></div>

Shift Supervisor

Dunkin'

<div>Assistant Manager: 
QUALITY BRAND GROUP LLC:
If hired, you will be working for Quality Brand Group LLC a franchisee of Dunkin. Quality Brand Group is a multi-store franchisee with a number of Dunkin locations in Arizona, Colorado, Florida, Nevada and Texas. At Quality Brand Group LLC, we take great pride in our ability to create an environment with opportunity for personal growth, where passionate people are trained and empowered to deliver a memorable experience every day, one guest at a time. We promote a friendly environment where all team members and guests are treated with respect and dignity. We are looking for individuals that want to be part of a successful, energized team. The Assistant Manager position described below is designed to be a development pathway to a successful long-term career in restaurant management depending on the commitment level and end desires of the individual team member. 
ASSISTANT MANAGER Job Profile:
Summary
The Assistant Manager role is a deliberate stepping stone to prepare an individual that is already highly competent at running shifts for the additional management responsibilities of running the entire store as the Restaurant Manager. The Assistant Manager assists the Restaurant Manager in planning, direction and controlling the operation of the store. He or she is responsible for supervising employees in inventory merchandising, losses and work hours. The Assistant Manager assists, when directed by Store Manager, in product ordering, provides support for sales plans to maximize sales potential and will be introduced to the basics of P&amp;L management. The Assistant Manager may be asked to attend Restaurant Manager meetings with his or her stores Restaurant Manager. The Assistant Manager will also be encouraged to fine tune recruiting, hiring, and performance management skills, as well as to acquire requisite knowledge to insure the stores compliance with State and Federal law and regulations.
While assigned to specific shifts, the Assistant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Assistant Managers are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Assistant Managers assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment<ul><li>
Arrive in a timely manner to prepare for your scheduled shift.</li><li>
Demonstrate respect and dignity in dealing with others including team members and guests.</li><li>
Follow the communication guideline established in your store.</li><li>
Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.</li><li>
Deploy team members appropriately to meet guests needs and service standards throughout shift.</li><li>
Support training of Crew Members as directed by the stores Restaurant Manager.</li><li>
Communicate goals and hold team members accountable for performance during shift.</li><li>
Drive sense of urgency through Crew Members to satisfy guests needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.</li><li>
Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.</li><li>
Ensure restaurant standards and marketing initiatives are properly executed during shift.</li><li>
Follow all systems and processes to control labor costs, food costs, and cash throughout shift.</li><li>
Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.</li><li>
Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.</li><li>
Comply with all restaurant, Brand, and franchisee policies.</li><li>
Respond positively to coaching and feedback, and show passion for learning.</li><li>
Hold yourself accountable for your designated responsibilities on your shift.</li><li>
Dedicate yourself to learning and being capable of executing multiple tasks.</li></ul> 
Being Passionate About Operational Excellence<ul><li>
Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.</li><li>
Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.</li><li>
Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.</li><li>
Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.</li><li>
Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.</li><li>
Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.</li></ul> 
MINIMUM QUALIFICATIONS INCLUDE:<ul><li>
Must be able to fluently speak/read English</li><li>
Math and writing skills</li><li>
Restaurant, retail, or supervisory experience preferred</li><li>
Guest Focus anticipate and understand guests needs and exceed their expectations.</li><li>
Passion for Results set compelling targets and deliver on commitments.</li><li>
Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.</li><li>
Building Effective Teams get the right people in the right places, enabling them to make decisions and celebrate success as a team.</li><li>
Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).</li><li>
This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.</li></ul> 
NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. 
 
Brand: Dunkin
 
Address: 980 E Pecos Rd, Ste 1 Chandler, AZ - 85225
 
Property Description: 357653 - Pecos &amp; McQueen, AZ
 
Property Number: 357653</div>

Assistant Manager

KBP Brands

<div>Are you an experienced restaurant leader with a proven record of driving results and delivering exceptional guest experiences? Do you excel in a fast-paced, customer-focused environment? If so, consider the opportunity to become a Restaurant General Manager at Arby's, proudly operated by KBP Inspired - a franchise dedicated to raising the bar in quick-service dining.
What&rsquo;s in it for you:<ul><li>
Annual awards program for top-performing Restaurant General Managers &ndash; the top 10% in each region earn this recognition.</li><li>
Opportunities to grow your leadership skills and pursue above-store roles through our internal development program.</li><li>
Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.</li><li>
Medical, dental, and vision benefits.</li><li>
Paid time off (PTO) you can earn and use.</li><li>
Free shift meal and an employee discount at our Arby&rsquo;s restaurants.</li><li>
Paid training.</li></ul> 
Bonus program:
As a Restaurant General Manager, you&rsquo;ll also be eligible to participate in a quarterly bonus program, based on your restaurant&rsquo;s performance. 
What you&rsquo;ll do as a Restaurant General Manager:<ul><li>
Drive profitability by managing cash control and security procedures, monitoring inventory, managing labor, reviewing financial reports, and taking action as needed.</li><li>
Recruit, interview and hire Team Members, Shift Managers and Assistant General Managers.</li><li>
Coach and train employees in operational excellence to ensure restaurant success.</li><li>
Conduct inventory counts every other week.</li><li>
Maintain a clean restaurant and ensure every guest enjoys a friendly experience with a quality product.</li></ul> 
What you bring to the table:<ul><li>
At least one year of experience as a Restaurant General Manager in food service or retail, with profit and loss responsibility (quick service experience preferred).</li><li>
Must be at least 18 years old.</li><li>
Availability to close the restaurant at least two nights a week.</li><li>
Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.</li></ul> 
What KBP brings to the table:
KBP Inspired, part of KBP Brands, is a leading restaurant franchise group. Our vision is simple: be a great place to work, a great place to eat, and a great place to own. In just 20 years we&rsquo;ve grown to more than 1,000 restaurants across 30+ states, and we&rsquo;re still growing. We&rsquo;re committed to providing growth opportunities and building an inclusive culture where people can thrive. If you want to join an energetic, entrepreneurial company with countless opportunities for personal, professional, and financial growth, a career with KBP Brands is the right fit for you.</div>

Arby's Restaurant General Manager

Carl's Jr.

<div><div>Tri Star Foods, LLC is a restaurant leading company while doing business as Carl&rsquo;s Jr. Our Commitment to Winning: &ldquo;We outperform everyone in everything that we do with the relentless hunger to always be on top&hellip;&rdquo; We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities<ul><li>
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.</li><li>
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.</li><li>
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.</li><li>
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.</li><li>
Supports the goals, decisions and directives of Restaurant Management.</li><li>
Follows all POS comp procedures and cash handling procedures.</li><li>
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.</li><li>
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.</li></ul>
Shift Manager Requirements<ul><li>
Must be 18 years of age</li><li>
Must have High school diploma or equivalent</li><li>
Must have the ability to lift and/or move up to 40 lbs. comfortably</li><li>
Able to stand for long periods of time, bend, and stoop</li><li>
Comfortable working occasionally in walk-in coolers and freezers</li><li>
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.</li><li>
Ability to operate a computer and/or Cash register.</li><li>
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.</li><li>
Willing to cross-train on various positions within the restaurant</li></ul>
Job Type:<ul><li>
Full-time or Part-time with flexible scheduling</li></ul></div>
INDQS</div>

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10000 restaurant shift manager jobs Near Me

Shift Leader

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Assistant Manager

Arby's Restaurant General Manager

Shift Leader