retail account executive

TAT IT Technolgies

<div>
 
 We have an urgent requirement for
 
 
 Key Accounts Executive / Asst. Key Accounts Manager for our client based in Riyadh Saudi.
 
 
 
 The Key Accounts Executive / Asst. Key Accounts Manager is responsible for managing and growing strategic retail and hypermarket accounts
 
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 Job Summary
 
 
 
 The Key Accounts Executive / Asst. Key Accounts Manager is responsible for managing and growing strategic retail and hypermarket accounts within the supermarket segment. This role focuses on building strong partnerships with major vendors, achieving sales targets, maximizing product visibility, profitability of the brand or category, and ensuring category growth across Saudi Arabia.
 
 
 
 Key Responsibilities
 
 
 
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 Account Management
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 Develop and maintain excellent relationships with key retail and hypermarket partners
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 Act as the primary point of contact for assigned accounts.
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 Negotiate pricing, promotions, trade terms, and agreements.
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 Sales &amp; Business Growth
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 Achieve monthly/quarterly/annual sales/purchase targets and revenue objectives.
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 Identify new business opportunities and recommend strategies to increase market share.
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 Monitor distributor and retailer sales performance.
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 Category &amp; Trade Planning
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 Build yearly, quarterly, and monthly business plans for key accounts.
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 Execute category plans and product launches in coordination with marketing and supply chain.
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 Analyze category performance and recommend improvements.
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 Promotions &amp; POS Execution
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 Plan and implement promotional campaigns, displays, pricing strategies, and in-store visibility initiatives.
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 Coordinate with stores and field teams to ensure correct planogram execution.
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 Track promotional effectiveness and ROI.
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 Reporting &amp; Analytics
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 Prepare accurate sales forecasts and performance reports.
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 Perform market analysis, competitor tracking, and pricing intelligence.
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 Provide insights and recommendations to senior management.
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 Cross-Functional Coordination
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 Work closely with Marketing, Supply Chain, Finance, and Operations to ensure smooth execution of orders and plans.
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 Ensure compliance with company policies, retail agreements, and quality standards.
 
 
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 Experience
 
 
 
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 Key Accounts Executive: 3&ndash;4 years of experience in retail, FMCG, or key account management (hypermarket/supermarket focus preferred).
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 Key Accounts Manager: 5+ years of experience with strong track record in managing retail chains, preferably in the supermarket/hypermarket category.
 
 
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 Skills &amp; Competencies
 
 
 
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 Strong sales and negotiation skills
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 Excellent communication and interpersonal skills
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 Analytical and data-driven decision making
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 Customer relationship management
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 Knowledge of Saudi retail market &amp; retail price structures
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 Problem-solving and planning ability
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 Fluent in English; Arabic language skills preferred
 
 
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 Key Performance Indicators (KPIs)
 
 
 
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 Sales revenue &amp; growth vs target
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 Number of new account activations
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 Margin improvement and account profitability
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 Promotional effectiveness and sell-through
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 Distribution &amp; availability metrics
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 Customer satisfaction and relationship metrics
 
 
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 Skills: retail,account manager,hypermarket
</div>

Key Accounts Executive / Asst. Key Accounts Manager

HR Ways

Client Company: ﻿ ﻿A Turkish cosmetic brand expanding their business in Pakistan.Role Overview:This is an onsite position in Lahore, primarily focused on retail/store operations with some basic accounts handling responsibilities.Key Responsibilities:<ul><li>Manage counter sales and deal with walk-in customers.</li><li>Handle cash, billing, and daily transactions.</li><li>Maintain basic records of accounts and payments.</li><li>Oversee inventory, stock tracking, and restocking.</li><li>Coordinate with vendors and internal teams.</li><li>Ensure smooth day-to-day store operations.﻿</li></ul>Requirements:<ul><li>Bachelor's degree (Accounts and finance).</li><li>1&ndash;3 years of experience in retail, operations, or similar role.</li><li>Basic knowledge of MS Excel and bookkeeping.</li><li>Good communication and customer handling skills.</li><li>Organized, reliable, and responsible.</li><li>Experience in a retail/store environment.</li><li>Familiarity with inventory or POS systems.﻿</li></ul>Other Details:Location: LahoreOffice Address: Main Mehmood Kasori Road, Gulberg III, LahoreWorking Hours: 11:30 AM &ndash; 9:30 PMWorking Days: Monday - SaturdayJob Type: Full-timeWork Location: In person

Account and Retail Operation Executive

Energy Services Group

<div><div><div>ESG is a SaaS provider serving competitive retail energy suppliers. You will own a portfolio of retail energy clients, drive upsell, renewals and expansion, and be the trusted advisor on best practices and product usage. This role requires hands-on retail energy experience, strong commercial instincts, and the ability to navigate nuance across markets.<h3 class="jobSectionHeader">
Position Responsibilities
</h3><ul><li>Own end-to-end account health for a portfolio of retail energy clients, driving strategic alignment through QBRs, roadmap discussions, and executive-level communications.</li><li>
Lead renewal strategy and timelines, forecast risk, and execute mitigation plans to protect GRR and NRR.</li><li>
Drive proactive retention by monitoring account engagement, identifying early signs of churn risk, and implementing targeted interventions to strengthen long-term client value.</li><li>
Develop and maintain strong client relationships, identifying and closing expansion opportunities across modules, services, and new business units; partner closely with Sales on larger pursuits.</li><li>
Manage stakeholder expectations, triage issues with Support, and coordinate resolution across Service Delivery, PMO, Product, and Engineering.</li><li>
Build and nurture senior-level relationships across the industry, leveraging your network to open doors and accelerate deal cycles.</li><li>
Maintain accurate CRM hygiene, forecasts, success plans, and executive dashboards to ensure operational excellence.</li><li>
Gather VOC insights and influence the product roadmap with clear problem statements and quantified business impact.</li><li>
Maintain deep knowledge of the company&rsquo;s products and services, ensuring solutions consistently meet evolving client needs.</li><li>
Conduct periodic onsite visits to reinforce client satisfaction, strengthen partnerships, and support ongoing renewals.</li><li>
Prepare sales quotations and respond to RFIs/RFPs with clarity, accuracy, and strategic positioning.</li></ul></div></div>
<div><h2 class="jobSectionHeader">Requirements</h2><div><ul><li>
Bachelor's degree.</li><li>
Exceptional communication, presentation, and executive facing skills.</li><li>
Proven ownership of a revenue, renewal, or retention target.</li><li>
4+ years of experience in U.S. retail energy with direct exposure to supplier operations or C&amp;I customer portfolios.</li><li>
Strong understanding of competitive retail energy markets, including working knowledge of major ISOs and supplier operating models.</li><li>
Demonstrated commercial acumen with a track record of driving renewals, expansions, or upsells for SaaS or technology services.</li><li>
Strong client management capabilities with a history of setting expectations, managing escalations, and leading cross functional issue resolution.</li><li>
Established relationships within the retail energy ecosystem - suppliers, brokers, channel partners, and market stakeholders.</li><li>
Excellent executive presence, analytical thinking, and data driven decision making.</li><li>
Proficiency with tools such as HubSpot and comfort with Excel or BI dashboards.</li><li>
Experience supporting SaaS implementations</li></ul><h3 class="jobSectionHeader">
Success Metrics</h3><ul><li>
Gross renewal rate and net revenue retention across the book.</li><li>
Expansion ARR and pipeline coverage for upsell and cross-sell.</li><li>
Time to resolution and CSAT for high-impact issues.</li><li>
Executive alignment scorecard completion and QBR cadence adherence.</li><li>
Forecast accuracy within agreed thresholds.</li></ul></div></div></div>

Account Manager - U.S. Retail

<div><div><div>ESG is a SaaS provider serving competitive retail energy suppliers. As an Account Management Associate, you will support a portfolio of retail energy clients by assisting with renewals, client engagement, account operations, and day-to-day coordination across internal teams.
This role is ideal for someone early in their retail energy or SaaS customer facing career who is detail oriented, eager to learn market fundamentals, and committed to delivering excellent client experience.<h3 class="jobSectionHeader">
Position Responsibilities
</h3>Client Support &amp; Relationship Management<ul><li>
Support Account Managers in maintaining overall account health and client satisfaction.</li><li>
Assist in preparing materials for QBRs, roadmap discussions, and executive level communications.</li><li>
Build foundational client relationships by serving as a reliable operational point of contact.</li><li>
Monitor account engagement metrics and surface potential risks or issues to senior team members.</li></ul> 
Renewals, Upsell &amp; Account Operations<ul><li>
Help prepare renewal documentation, forecasts, and trackers to support GRR/NRR targets.</li><li>
Assist in identifying potential upselling and cross-sale opportunities by reviewing usage trends and client needs.</li><li>
Support CRM hygiene, including logging activities, updating notes, and maintaining clean, accurate data.</li><li>
Participate in the creation of sales quotations and assist with RFIs/RFPs.</li><li>
Cross Functional Coordination</li><li>
Coordinate with Support, Service Delivery, PMO, Product, and Engineering to help resolve client issues.</li><li>
Track open items, follow up on timelines, and ensure stakeholders are aligned.</li><li>
Gather and document basic VOC feedback to support product enhancements and internal knowledge sharing.</li></ul> 
Energy Market &amp; Product Knowledge Development<ul><li>
Learn core ESG product functionality and retail energy workflows.</li><li>
Develop working knowledge of competitive retail energy supplier operations, major ISOs, and C&amp;I customer considerations.</li><li>
Support internal research related to client trends, market changes, or regulatory updates.</li><li>
Onsite Engagement</li><li>
Participate in periodic onsite client visits with Account Managers to reinforce relationship building and observe renewal or roadmap discussions.</li></ul></div></div>
<div><h2 class="jobSectionHeader">Requirements</h2><div><ul><li>
Bachelor&rsquo;s degree OR equivalent experience.</li><li>
1&ndash;2+ years of experience in customer‑facing roles, preferably in SaaS, technology, or energy.</li><li>
Interest in U.S. retail energy markets and willingness to build industry expertise.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to manage multiple tasks, stay organized, and meet deadlines.</li><li>
Comfortable learning CRM tools (HubSpot, Salesforce, etc.) and working with data in Excel or dashboards.</li><li>
Demonstrated curiosity, coachability, and a desire to grow into full account ownership.</li></ul><h3 class="jobSectionHeader">
Success Metrics
</h3><ul><li>Accuracy and timeliness of CRM updates and account documentation.</li><li>
Quality and reliability of client communication and follow‑through.</li><li>
Contribution to renewal preparation and deal support activities.</li><li>
Positive feedback from Account Managers and cross‑functional partners.</li><li>
Demonstrated growth in energy market and product knowledge.</li></ul></div></div></div>

Associate Account Manager - U.S. Retail

Katrina Sweet Confectionary LLC

Key Account Manager / Key Account Executive &ndash; Modern TradeLocation: UAEReporting to: Sales Manager &ndash; Modern TradeWe are looking for a Key Account Manager / Executive to support and develop Modern Trade accounts across the UAE. This role focuses on ensuring smooth execution of commercial agreements, maintaining strong client relationships, and driving sales growth and in-store excellence.Key ResponsibilitiesAccount Management<ul><li>Support daily coordination with key accounts at head office level</li></ul><ul><li>Maintain relationships with buyers and category managers</li></ul><ul><li>Align customer requirements with internal teams</li></ul>Order Management &amp; Execution<ul><li>Handle LPOs and ensure timely order processing</li></ul><ul><li>Monitor fulfilment and delivery to achieve 90%+ service level</li></ul><ul><li>Coordinate with supply chain, production, and logistics</li></ul>Data &amp; Reporting<ul><li>Track sales performance by SKU, category, and customer</li></ul><ul><li>Prepare weekly/monthly reports (sell-in, sell-out, stock levels)</li></ul><ul><li>Monitor KPIs such as availability and promo performance</li></ul>Promotions &amp; Listings<ul><li>Support SKU listings and delisting processes</li></ul><ul><li>Assist with promotions, displays, and activations</li></ul><ul><li>Coordinate with marketing for in-store visibility</li></ul>Commercial Compliance<ul><li>Ensure correct pricing, promotions, and rebates execution</li></ul><ul><li>Support invoicing, credit notes, and reconciliations</li></ul>Store Execution<ul><li>Work with merchandisers on shelf presence and planograms</li></ul><ul><li>Monitor stock levels and reduce out-of-stock issues</li></ul>Cross-functional Coordination<ul><li>Collaborate with finance, supply chain, marketing, and production</li></ul><ul><li>Ensure all documentation and requirements are up to date</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li></ul><ul><li>1&ndash;3 years FMCG experience in Modern Trade</li></ul><ul><li>Experience handling Carrefour, Lulu, Nesto, or Co-ops</li></ul><ul><li>Strong Excel &amp; PowerPoint skills</li></ul><ul><li>Good communication and coordination skills</li></ul><ul><li>Knowledge of UAE retail systems, LPO processes, and supply chain</li></ul>Skills &amp; Competencies<ul><li>Strong attention to detail and follow-up</li></ul><ul><li>Commercial awareness</li></ul><ul><li>Problem-solving mindset</li></ul><ul><li>Good time management and organization</li></ul><ul><li>Ability to work in a fast-paced environment</li></ul>KPIs<ul><li>Service level &ge;90%</li></ul><ul><li>Sales growth per account</li></ul><ul><li>On-time order processing</li></ul><ul><li>On-shelf availability</li></ul><ul><li>Execution of promotions and listings</li></ul>Work Location: In person

Key Account Executive/ Manager (Arabic-Speaking Female)

Foreground.

<div>
 Foreground is working with a leading Saudi retail and distribution group undergoing a major expansion of its B2B and distribution footprint. As part of this growth, the organization is hiring multiple Key Accounts Executives to strengthen its presence across the Western region.
 
 
 
 Role Overview
 
 
 
 The Key Accounts Executive &ndash; B2B will be responsible for managing and expanding relationships with wholesalers, retailers, contractors, and project-based clients within their assigned region.
 
 
 This role is execution-focused and requires strong market presence, commercial awareness, and the ability to drive sales across diverse distribution channels.
 
 
 
 Key Responsibilities
 
 
 
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 Develop and manage relationships with wholesalers, retailers, contractors, and B2B clients within the assigned region
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 Identify and onboard new distribution partners to expand market reach
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 Execute regional sales strategies aligned with overall commercial objectives
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 Achieve revenue targets and contribute to regional growth plans
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 Monitor market activity, competitor movements, and pricing trends
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 Coordinate with logistics and supply chain teams to ensure efficient delivery and stock availability
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 Support collection processes and maintain healthy account performance
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 Maintain accurate reporting on sales activities, pipelines, and client performance
 
 
 
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 Requirements
 
 
 
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 3&ndash;6 years of experience in B2B sales, distribution, or key account management
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 Strong exposure to wholesale, retail, or contractor-driven environments
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 Experience within Saudi Arabia, particularly in Western regions
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 HoReCa experience is a plus but not mandatory
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 Strong commercial mindset and ability to operate independently in the field
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 Excellent relationship-building and negotiation skills
 
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</div>

Key Accounts Executive – B2B / Distribution

OnMart Trading WLL

We are looking for a creative and detail-oriented Social Media Executive to manage our stores presence across platforms like Instagram, Facebook, TikTok, Snapchat, and WhatsApp Business. You will be responsible for creating content, growing our followers , engaging with costumers, and helping drive in-store and online traffic through digital channels.Key Responsibilities<ul><li>Plan, create, and post engaging content (photos, videos, reels, stories) across all social media platforms.</li><li>Respond to costumer messages, inquiries, and comments in a timely, friendly manner.</li><li>Promote in-store offers, new arrivals, and events through social media.</li><li>Collaborate with the store team to gather product information and shoot content.</li><li>Monitor engagement, reach, and campaign, performance using insight/analytics.</li><li>Grow followers and increase brand visibility in the local community.</li><li>Coordinate with influencers or content creators when needed.</li><li>Manage WhatsApp Business account for costumer communication and order follow-ups.</li><li>Stay updated on trends, hashtags, and best practices for retail on social media</li></ul>Requirements<ul><li>1-2 years of experience in social media management (retail experience preferred)</li><li>Proficient in Instagram, Facebook, TikTok, and basic editing tools.</li><li>Creative eye for photography, video, and captions.</li><li>Fluent in English. (Arabic is a strong plus)</li></ul>What we offer<ul><li>Competitive salary.</li><li>Career growth in a retail and digital marketing role.</li><li>Visa + Benefits as per Qatar Labor Law.</li></ul>Job Type: Full-timeWork Location: In person

Social Media Manager

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