retail advisor

Warby Parker

<div><div>Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on!</div><p></p><div><b><br>
What you'll do:</b></div><ul><li>
Communicate Warby Parker's values and brand philosophy on the sales floor</li><li>
Delight customers through nothing-but-wonderful service</li><li>
 Demonstrate unparalleled product knowledge and offer exceptional style advice</li><li>
Dream up ways to reinvent retail and the glasses-shopping experience</li><li>
Anticipate the needs of your team and customers alike, and be at the ready to lend hand</li><li>
Help foster an inclusive culture by treating customers and colleagues with respect</li></ul><div><b>
Who you are:</b></div><ul><li>
Excited to work and learn at a fast-paced, high-growth company</li><li>
Backed by customer-facing experience in a service-minded environment</li><li>
A proactive, adaptable problem-solver who reacts quickly in unexpected situations</li><li>
A positive team player who leads by example</li><li>
Able to effectively communicate with a variety of people</li><li>
Organized, attentive, and detail-oriented</li><li>
An energetic self-starter with an entrepreneurial spirit</li><li>
Interested in fashion and technology</li><li>
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)</li></ul><p></p><div><br>
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.</div><div>
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.</div><div>
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.</div><div></div><div><b><br>
Some benefits of working at Warby Parker for full-time employees:</b></div><ul><li>
Health, vision, and dental insurance</li><li>
Life and AD&amp;D Insurance</li><li>
Paid sick leave1</li><li>
Paid Holidays1</li><li>
Vacation days per year1</li><li>
Retirement savings plan (401(k))</li><li>
Parental leave (non-birthing parents included)</li><li>
Short-term disability</li><li>
Employee Stock Purchase Plan</li><li>
Employee Assistance Program (EAP)</li><li>
Bereavement Support</li><li>
Optical Education Reimbursement</li><li>
Free eyewear</li><li>
And more (just ask!)</li></ul><div></div><div><b><br>
Some benefits of working at Warby Parker for part-time employees:</b></div><ul><li>
Employee Assistance Program (EAP)</li><li>
Employee Stock Purchase Plan</li><li>
Free eyewear</li><li>
Paid sick leave2</li><li>
And more (just ask!)</li></ul><div></div><div><br>
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.</div><div>
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (&ldquo;CPRA&rdquo;).</div><div></div><div><br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div><div></div><div><br>
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.</div><div></div><div><br>
1 WA only: Full-Time employees&rsquo; paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).</div><p>
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.</p>
<p>
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we&rsquo;ve learned that it takes creativity, empathy, and innovation to achieve that goal.</p>
<p>
Since the day we launched in 2010, we&rsquo;ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we&rsquo;re there to make exceptional vision care simple and accessible. (Delightful, too.)</p>
<p>
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.</p></div>

Advisor - Armitage Ave

<div><div>Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on!</div><p></p><div><b><br>
What you'll do:</b></div><ul><li>
Communicate Warby Parker's values and brand philosophy on the sales floor</li><li>
Delight customers through nothing-but-wonderful service</li><li>
 Demonstrate unparalleled product knowledge and offer exceptional style advice</li><li>
Dream up ways to reinvent retail and the glasses-shopping experience</li><li>
Anticipate the needs of your team and customers alike, and be at the ready to lend hand</li><li>
Help foster an inclusive culture by treating customers and colleagues with respect</li></ul><div><b>
Who you are:</b></div><ul><li>
Excited to work and learn at a fast-paced, high-growth company</li><li>
Backed by customer-facing experience in a service-minded environment</li><li>
A proactive, adaptable problem-solver who reacts quickly in unexpected situations</li><li>
A positive team player who leads by example</li><li>
Able to effectively communicate with a variety of people</li><li>
Organized, attentive, and detail-oriented</li><li>
An energetic self-starter with an entrepreneurial spirit</li><li>
Interested in fashion and technology</li><li>
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)</li></ul><p></p><div><br>
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.</div><div>
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.</div><div>
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.</div><div></div><div><b><br>
Some benefits of working at Warby Parker for full-time employees:</b></div><ul><li>
Health, vision, and dental insurance</li><li>
Life and AD&amp;D Insurance</li><li>
Paid sick leave1</li><li>
Paid Holidays1</li><li>
Vacation days per year1</li><li>
Retirement savings plan (401(k))</li><li>
Parental leave (non-birthing parents included)</li><li>
Short-term disability</li><li>
Employee Stock Purchase Plan</li><li>
Employee Assistance Program (EAP)</li><li>
Bereavement Support</li><li>
Optical Education Reimbursement</li><li>
Free eyewear</li><li>
And more (just ask!)</li></ul><div></div><div><b><br>
Some benefits of working at Warby Parker for part-time employees:</b></div><ul><li>
Employee Assistance Program (EAP)</li><li>
Employee Stock Purchase Plan</li><li>
Free eyewear</li><li>
Paid sick leave2</li><li>
And more (just ask!)</li></ul><div></div><div><br>
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.</div><div>
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (&ldquo;CPRA&rdquo;).</div><div></div><div><br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div><div></div><div><br>
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.</div><div></div><div><br>
1 WA only: Full-Time employees&rsquo; paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).</div><p>
Open Weekend Availability</p><p>
Teach savvy!</p><p>
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.</p>
<p>
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we&rsquo;ve learned that it takes creativity, empathy, and innovation to achieve that goal.</p>
<p>
Since the day we launched in 2010, we&rsquo;ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we&rsquo;re there to make exceptional vision care simple and accessible. (Delightful, too.)</p>
<p>
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.</p></div>

Advisor - Aliso Village

Hermès

<div>
 <strong>
  TITLE: RETAIL STORE PLANNER
  <br/>
  <br/>
 </strong>
 <strong>
  REPORTING LINE:
 </strong>
 Store Director
 <br/>
 <br/>
 <strong>
  OVERALL MISSION:
  <br/>
  <br/>
 </strong>
 The Retail Store Planner contributes as directly as possible to the business of the store and to the quality of service to customers by ensuring an optimal management of the store stocks and flows.
 <br/>
 <br/>
 His/her goal is to get the right product at the right moment in store to improve and sustain sales.
 <br/>
 <br/>
 She/he oversees the replenishment plan and the replenishment strategy of her/his store.
 <br/>
 <br/>
 She/he will occupy a key position between store team (sales &amp; stock team), logistic team (LDC, Central warehouse, Operations) and subsidiary retail merchandising &amp; planning teams.
 <br/>
 <br/>
 She/he will implement and follow closely KPIs related to her/his activity.
 <br/>
 <br/>
 <strong>
  MAIN MISSIONS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Stock Quality &amp; stock month coverage responsibility
  </li>
 </ul>
 <ul>
  <li>
   Stock quality &amp; Sales follow up:
  </li>
  <ul>
   <li>
    Analyze, identify and closely follow up the key selling items by M&eacute;tier at different levels: SKUs, model, category and implement relevant KPI (MOS, Sell trough)
   </li>
   <li>
    Arrange weekly meetings with In-store Sales floor manager to align on the product offer in store
   </li>
   <li>
    Apply the product strategy defined with Store team &amp; Retail Merchandising
   </li>
   <li>
    Proactively advise and promote slow moving items to the Sales team
   </li>
   <li>
    Proactively monitor and flag product shortage or risk of shortage and propose alternatives
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <ul>
  <li>
   Stock month coverage:
  </li>
  <ul>
   <li>
    Define, follow, and optimize the right stock coverage for the store to ensure the realization of the store&rsquo;s sales target and align the guidelines from the subsidiary retail merchandising team
   </li>
  </ul>
  <li>
   Implement relevant KPIs:
  </li>
  <ul>
   <li>
    MOS, Sell trough, Stock ageing and ensuring rotation of products from remote warehouse
   </li>
   <li>
    Share weekly KPIs and strategy with the store manager
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  In-store space capacity monitoring:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Storage capacity:
  </li>
  <ul>
   <li>
    Monitor closely the storage capacity to avoid saturation of the in-store stockroom and to enhance the store sales strategy (by available stockrooms and by m&eacute;tiers)
   </li>
   <li>
    Help to organize the store stockrooms (front &amp; back &amp; remote) based on the product offer strategy defined by the Floor Manager
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Product Call Strategy
  <br/>
  <br/>
 </strong>
 <li>
  Where (and when) applicable
 </li>
 <ul>
  <li>
   Min / Max settings CEGID/COCKPIT: Implement with in-store floor managers the min / max CEGID/COCKPIT settings with the store remote stockroom, based on the product offer, the sales strategy and the storage capacity. Follow up and revise them on regular basis
  </li>
  <li>
   Special events: Anticipate and adapt the product call based on peak seasons (Fashion weeks, Year-end celebrations), store commercial events (Trunk shows and M&eacute;tiers Discoveries), new products&rsquo; launches, and support phase out process, in collaboration with the Merchandising team
  </li>
  <li>
   Follow up with LDC your product call and control your replenishment plan vs reality: strong communication to share priorities &amp; needs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Relations With Other Group Actors
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work closely with Store management team to reach KPIs
  </li>
  <li>
   Collaborate closely with local Logistic team &amp; Operations team
  </li>
  <li>
   Collaborate closely with RM teams (RM &amp; Planning): alert for stock shortage and request of stock rebalancing
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  MEASURES OF SUCCESS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Optimum stock levels across all metiers in store
  </li>
  <li>
   Efficient rotation of stock to maximum sell through rates
  </li>
  <li>
   Achievement of the monthly/annual sales budget
  </li>
  <li>
   Increased product awareness of the store team
  </li>
  <li>
   Strong collaboration levels with all stores and corporate actors
  </li>
  <li>
   Build store partnership and community with the HQ Planning team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PROFILE
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 2 years&rsquo; experience in Retail back office or Planning/Supply Chain
  </li>
  <li>
   Good understanding of supply chain basic concepts
  </li>
  <li>
   Good knowledge of forecasts methodologies and tools
  </li>
  <li>
   Excellent behavioral and communication skills, leadership, ability to work with sales teams and liaise with corporate teams
  </li>
  <li>
   Very organized, rigorous, and reliable
  </li>
  <li>
   Excellent analytical skills
  </li>
  <li>
   Business and service-oriented, proactive to propose improvements and support other team members.
  </li>
  <li>
   Proficient with Excel (PIVOT, Xlookup functions), Word, Power point
  </li>
 </ul>
</div>


Retail Store Planner - Abu Dhabi

Cotopaxi

<div><p><b>Job Title: </b>Retail Guide (Retail Sales Associate)<br>
<b>Job Level:</b> Entry-Level<br>
<b>Job Type:</b> Part-Time, Non-Exempt<br>
<b>Job Location:</b> Cotopaxi Store - Hayes Valley, San Francisco, CA<br>
<b>Job Compensation:</b><b> </b>$21.00/hr</p><p><b><br>
About Cotopaxi:</b><br>
<br>
We make adventure travel gear to empower people to see the world and make it better. As a Certified B Corporation, our Gear for GoodⓇ promise drives everything we do - from ethical and sustainable sourcing to products built to last and create lasting change. Through the Cotopaxi Foundation, we dedicate 1% of our revenue to nonprofits that fight poverty and support communities in need. So far, we&rsquo;ve helped more than 4.25 million people experiencing extreme poverty - and we&rsquo;re just getting started.<br>
<br>
Our team is full of passionate, curious, and mission-driven people who love adventure and believe business can be a force for good. Whether you&rsquo;re working from a retail shop, our Salt Lake City HQ, your home, or your van in the woods, you&rsquo;ll find connection, collaboration, and a shared drive to make a difference.</p><p><b><br>
Job Overview (What You&rsquo;ll Do):</b></p><p>
This isn&rsquo;t your average retail channel. Our brick &amp; mortar stores are hubs for connection, inspiration, and adventure. We view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful. Whether you&rsquo;re kitting someone out for their first outdoor adventure or outfitting a regular with our newest gear, you thrive off of creating fireside moments.</p><p>
As a Retail Guide, they/she/he will create memorable moments for all who stop through our doors! Your focus will be guiding customers sharing your product knowledge and experiences to help support them on their next adventure &ndash; big or small. You&rsquo;ll chat backpacks, jackets, adventure and impact all while sharing our Do Good mission.</p><p>
We look to inspire others and you&rsquo;ll help create a high-impact and vibrant store experience &ndash; inspiring others to become fans of the brand. If you're excited by our mission, energized by people, and excited to help build something meaningful in San Francisco we hope you&rsquo;ll apply.</p><p><b>
Let's build something great &ndash; together.</b></p><p><b><br>
Job Responsibilities (How You&rsquo;ll Do It):</b></p><p><i>
Championing Authentic Guest Experiences</i></p><ul><li>
We meet every guest where they are &ndash; guiding them through their journey with care, curiosity, and intention.</li><li>
Connect with every guest. Say hello, share your experience, and offer your help and expertise.</li><li>
Educate guests on products, experiences, local highlights as well as our mission and impact.</li><li>
Be an ambassador living Cotopaxi&rsquo;s values of People, Innovation, and Adventure.</li></ul><p><i>
Operations and Impact</i></p><ul><li>
Restock and destock products keeping the store spruced and ready for our guests.</li><li>
Be ready for our guests &ndash; open the store on time (and close the store down at the end of the day).</li><li>
Manage the point of sale system making sure customers leave supported and satisfied.</li><li>
Play an active role in creating a store culture that&rsquo;s uplifting, collaborative, and fun.</li></ul><p><b><br>
Experiences to Highlight (What You&rsquo;ll Bring):</b></p><ul><li>
18 years or older.</li><li>
Experience in retail or similar high-passed environments is a plus.</li><li>
Energetic and enthusiastic. Excited to share our story and drive deeper connections with our guests.</li><li>
A humanitarian at heart, and someone who believes in our Do Good mission.</li><li>
Have an eye for detail and are highly organized.</li><li>
Strong accountability and self guidance.</li><li>
Flexibility &ndash; Ability to work varying hours to support the team &ndash; at least 2 weekdays and 1 weekend.</li><li>
Can happily work throughout the holiday season (including the Friday after Thanksgiving).</li><li>
Can happily work for the duration of the location term.</li><li>
Ability to lift up to 50 lbs and work on your feet &ndash; this is an active role.</li></ul><p><b><br>
Job Benefits (The Perks):</b></p><p>
We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.</p><p>
The hourly rate for this position is $21.00.</p><p>
Here is a snapshot of the benefits we provide:</p><p><i>
Wellness Benefits</i></p><ul><li>
Company paid mental health benefits.</li><li>
Company paid volunteer time off.</li><li>
401(k) plan with employer match.</li><li>
In The Wild Days: Two team building moments for the store to recharge and reconnect together.</li></ul><p><i>
Uniquely Us</i></p><ul><li>
Live the brand you love with 60% off Cotopaxi products.</li><li>
Dig deeper and expand through our intentionally curated learning and development opportunities.</li><li>
Kit yourself out with the help of additional outdoor brand discounts to support any adventure.</li><li>
Stay connected no matter your location or department through regular virtual/in-person celebrations.</li><li>
Thrive at work and be a part of a culture that embraces people, innovation, and adventure in unique ways!</li></ul><p><i><br>
As a mission-driven brand, Cotopaxi is not only hyper aware of but also deeply invested in putting people first and paving the way as a humanitarian brand. We welcome, embrace and celebrate all people regardless of gender, age, race, disability, nationality, ethnicity, faith, or sexual orientation. We believe in Doing Good, and how we&rsquo;re involved with that has no limits.</i></p><p><i>
No matter what experience you have within the outdoor industry we encourage you to apply. At Cotopaxi we believe that experience comes from a variety of places. We look for individuals who thrive on challenges, are passionate about doing good, and believe that collaboration and candor are necessary for success. Show us how your experiences have shaped you and how you can contribute to Cotopaxi in our mission to Do Good. We can&rsquo;t wait for you to share with us your personal story!</i></p><p><b>
Cotopaxi participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</b></p><p>
</p><p>zr5lYQFWO5</p></div>

Retail Sales Associate

Printemps Doha

<div>
 <p>
  A Junior Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a Printemps ambassador. Passion for sales and with strong commercial mindset is essential.
 </p>
 <p>
  <br/>
 </p>
 <p>
  More than a Sales associate but as a true personal &lsquo;advisor&rsquo;- someone who has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. The Junior Client Advisor and is responsible for managing activities intended to achieve sales objectives, namely: promoting product attributes to the client, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Junior Client Advisor drive a company's product and/or service sales by actively seeking out prospects and pursuing sales opportunities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Act as a role model demonstrating sales leadership to the team, fostering cross-selling and client repurchase.
  </li>
  <li>
   Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Printemps standards are achieved.
  </li>
  <li>
   Cultivate a culture of excellent customer service. Resolve customer complaints effectively and promptly or escalate to Management.
  </li>
  <li>
   Maximize sales &amp; customer satisfaction.
  </li>
  <li>
   To review customer complaints / suggestions and propose improvements in customer service standards
  </li>
  <li>
   Support Store supply chain team, ensure store Inventory by controlling receiving, display, sales, turnover, back to vendors, &hellip;
  </li>
  <li>
   Ensure that all merchandising activities in the store reflect the needs of the trading period in line with the Printemps Marketing Calendar.
  </li>
  <li>
   Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   At least 3 years of experience in the luxury retail industry or similar industry.
  </li>
  <li>
   Arabic nationality required.
  </li>
  <li>
   Excellent people skills, ability to motivate and teach leaders to succeed.
  </li>
  <li>
   Experience drafting manuals and setting operational standards.
  </li>
  <li>
   Ability to work with leaders to maintain consistency across all stores.
  </li>
  <li>
   Analytical, reporting skills and business, commercial awareness.
  </li>
  <li>
   Inter-personal communication skills.
  </li>
  <li>
   Stock and Inventory management.
  </li>
 </ul>
 <p>
 </p>
</div>


Jr Client Advisor

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<p><b>Job Overview</b><br/>Join our dynamic team as an Associate Benefit Advisor, where you will play a vital role in guiding clients through the complexities of employee benefits and insurance plans. This energetic position offers the opportunity to leverage your sales expertise, communication skills, and industry knowledge to help individuals and organizations optimize their benefits packages. As an Associate Benefit Advisor, you will be at the forefront of delivering exceptional customer service while promoting comprehensive benefits solutions that meet diverse needs. Your proactive approach and enthusiasm will drive success in a fast-paced, rewarding environment.</p><p><b>Duties</b></p><ul><li>Engage with clients through outside sales efforts, including telemarketing and direct outreach, to promote benefits products and services</li><li>Conduct detailed analysis of client needs to recommend tailored insurance and benefits solutions</li><li>Negotiate terms and coverage options with clients to secure mutually beneficial agreements</li><li>Manage sales administration tasks such as processing applications, updating records, and maintaining accurate documentation</li><li>Provide clear explanations of benefits administration processes while ensuring compliance with HIPAA regulations for sensitive health information</li><li>Deliver exceptional customer service by addressing inquiries, resolving issues promptly, and fostering long-term relationships</li><li>Collaborate with marketing teams to develop strategies that enhance outreach efforts across multilingual markets and diverse communities</li></ul><p><b>Experience</b></p><ul><li>Proven experience in outside sales or retail sales environments, demonstrating strong negotiation and communication skills</li><li>Familiarity with insurance sales, benefits administration, or related fields is highly desirable</li><li>Multilingual or bilingual abilities to effectively serve diverse client populations are a significant advantage</li><li>Strong analysis skills to assess client needs and recommend appropriate solutions confidently</li><li>Experience in telemarketing or marketing campaigns that target potential clients or customers</li><li>Knowledge of sales management tools and customer relationship management (CRM) systems is preferred</li><li>Excellent interpersonal skills with the ability to explain complex benefits concepts clearly and professionally</li></ul><p>Join us as an Associate Benefit Advisor and become a key contributor in helping individuals and organizations unlock the full potential of their benefits programs. We value energetic professionals who are eager to grow their careers while making a meaningful impact through exceptional service and innovative solutions.</p><p>Pay: $74,299.46 - $93,349.89 per year</p><p>Work Location: Remote</p>

Associate Benefit Advisor

Future Group

<div><b>Company Description</b><p><b><br>
Jadeer </b>is hiring a<b> </b><b>Customer Care Advisor</b> on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that enhance customer purchasing power and promote a seamless shopping experience.</p><b><br>
Job Description</b><p><br>
Job Title: <b>Customer Care Advisor</b></p><p>
Key Responsibilities</p><ul><li>
Handle inbound and outbound customer calls in a professional and timely manner.</li><li>
Address customer inquiries related to accounts, transactions, payment plans, and technical concerns.</li><li>
Resolve complaints efficiently while ensuring compliance with company policies and service standards.</li><li>
Accurately document customer interactions and update CRM systems with relevant information.</li><li>
Escalate complex cases to relevant departments when necessary and follow up to ensure resolution.</li><li>
Maintain high levels of customer satisfaction and achieve defined KPIs (e.g., call handling time, first call resolution, quality scores).</li><li>
Stay updated on products, services, policies, and ongoing promotions.</li><li>
Contribute to continuous improvement initiatives by sharing customer feedback and insights.</li></ul><br>
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Qualifications</b><p><br>
Qualifications &amp; Requirements</p><ul><li>
Bachelor&rsquo;s degree in Business Administration, Commerce, Communications, or a related field (preferred).</li><li>
0&ndash;2 years of experience in customer service, call center, or contact center environments (experience in fintech, banking, or e-commerce is an advantage).</li><li>
Excellent verbal communication skills in English and Arabic.</li><li>
Strong problem-solving abilities and customer-oriented mindset.</li><li>
Ability to handle high call volumes and work under pressure in a fast-paced environment.</li><li>
Proficiency in using CRM systems and basic computer applications.</li><li>
Flexibility to work rotational shifts, including weekends and public holidays if required.</li><li>
Strong interpersonal skills, adaptability, and a positive attitude.</li></ul></div>

Customer Care Advisor (BPO)

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