retail banking associate

Independent Bank Corporation

Are you ready to grow your career in an environment that encourages confidence, clarity, and success? At Independent Bank, our team lives our mission every day:Inspiring financial independence today, with tomorrow in mind. We are committed to cultivating a workplace that values individuality, promotes growth, and supports the people we serve. Our Vision is a future where clients approach their finances with confidence and clarity&mdash;and we believe that starts with the team who supports them.Our Retail Career Path was built to do just that&mdash;support you. Whether you're launching a new career in banking or looking to advance your current one, we offer a structured, self-guided journey designed to help you grow professionally and personally. From your first day as a Client Service Associate (CSA), you'll receive the training, mentorship, and tools you need to advance&mdash;with the flexibility to progress at your own pace and increase your earning potential as you go.Client Service Associate As a Client Service Associate (CSA), you are the face of the bank, providing incomparable service to our clients every day, every time. In this position, you will focus on learning and/or reviewing basic banking transactions, and the fundamental banking terms, products, and services offered by Independent Bank. This position is similar to a traditional &ldquo;bank teller&rdquo; or &quot;personal banker&quot; role with self-guided growth opportunities.<ul><li>Assist clients with transaction services and provide solutions in a friendly and efficient manner and with credibility.</li><li>Strengthen your understanding of the basic framework of Independent Bank business accounts.</li><li>Become proficient with regards to conducting different types of transactions for clients.</li><li>Demonstrate Independent Bank digital products and services fluently and possess the ability to assist clients with navigation.</li><li>Begin to recognize opportunities to deliver financial solutions, and meet client needs, with Independent Bank products and services.</li><li>Identify client referral opportunities to appropriate team members.</li><li>Develop and maintain skills necessary to accurately and proficiently open new accounts and increase client relationships.</li><li>Ability to have meaningful financial conversations with clients during all interactions.</li><li>Maintain ongoing communication with clients following internal processes and procedures.</li><li>Capable of self-directed development of product knowledge with a continual focus on learning all aspects of product offerings.</li></ul>Why You Should Apply:<ul><li>Competitive hourly pay and great benefits.</li><li>Accommodating and flexible paid time off.</li><li>A knowledgeable, goal-driven, and exciting team of colleagues.</li><li>Numerous advancement opportunities with structured, personalized career paths and mentoring.</li><li>Exposure to different areas of banking and the ability to work with leaders within the industry.</li><li>Extensive training on all areas and aspects of the banking field to help you reach your highest potential.</li><li>Community-focused events and volunteer opportunities.</li></ul>What We&rsquo;re Looking For:<ul><li>High school diploma or equivalent education is required.</li><li>Outstanding client service skills.</li><li>Cash handling experience is preferred, but it is not required as we provide ample training.</li><li>The ability to adapt and adjust to new ideas, processes, workflows, and systems.</li><li>Ability to thrive in a fast-paced and rapidly changing environment while maintaining a commitment to accuracy, timeliness, and client focus.</li><li>Excellent interpersonal, presentation, and communication skills. This includes verbal and non-verbal forms of communication, email and phone etiquette, and the ability to work cohesively as part of a team.</li><li>A strong desire to be a part of the Independent Bank family while contributing to our growth and success.</li></ul>This is an exciting step in a journey to creating a fulfilling and rewarding career at Independent Bank. We are excited to have you join our team!Job Type: Part-timePay: $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Part Time Client Service Associate (Bank Teller/Personal Banker)

<div>Work Location:
Bensalem, Pennsylvania, United States of America
Hours:
40
Pay Details:
$22.00 - $27.75 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal &amp; Commercial Banking
Job Description:
The Banking Associate is a professional in banking, plays a key role in delivering TD&rsquo;s Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
Depth &amp; Scope:
<ul><li>Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services
</li><li>Delivers end-to-end advice customers expect: (1) building trust with educational content &amp; tools, (2) providing consultative support, and (3) advocating with proactive insights &amp; recommendations
</li><li>Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer
</li><li>Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience
</li><li>Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert
</li><li>Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking
</li><li>Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation &amp; management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization
</li></ul>Education &amp; Experience:
<ul><li>High school diploma or GED
</li><li>1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred
</li><li>Demonstrated Customer Service skills preferred
</li><li>Ability to work during operating hours to include evenings, weekends and holidays as scheduled
</li><li>Teller experience preferred
</li><li>Required to complete Teller training and part 1 of platform training upon hire
</li><li>Strong organization skills to handle multiple tasks in a fast-paced environment
</li><li>Excellent communication skills with ability to be concise, clear and consistent
</li><li>Demonstrated effective problem-solving skills
</li><li>Demonstrated ability to schedule and prioritize work
</li><li>Demonstrated ability to work independently and within deadlines
</li><li>Sound judgment in decision making and problem solving
</li><li>Proficient in Microsoft Office
</li><li>Notary License preferred
</li></ul>Customer Accountabilities:
<ul><li>Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers
</li><li>Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral
</li><li>Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings
</li><li>Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert
</li><li>Understands and supports the Bank's customer service strategy
</li><li>Considers the impact of decisions on the well-being of TD, its customers and stakeholders
</li><li>Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers
</li><li>Ensures tasks are performed within established policy and procedures
</li><li>Successfully completes all required job specific, compliance-related training
</li><li>Understands, utilizes and follows compliance/risk and control programs
</li><li>Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans
</li><li>Is knowledgeable of and complies with TD Code of Conduct
</li></ul>Shareholder Accountabilities:
<ul><li>Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
</li><li>Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
</li><li>Decisions &amp; processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
</li><li>Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents
</li><li>Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions
</li><li>Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR
</li><li>Follows policy and procedure for Customer Authentication
</li><li>Acts as Dual Control agent when required
</li><li>Follows all required open/close procedures
</li></ul>Employee/Team Accountabilities:
<ul><li>Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of
</li><li>the team
</li><li>Be an active participant in personal performance and development activities
</li><li>Acts as a brand champion both internally and externally
</li><li>Collaborates with team members in contributing to the success of the team and organization
</li><li>Partners as a team player
</li><li>Actively seeks opportunities to improve delivery of work with high attention to quality standards
</li><li>Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
</li><li>Positively embraces change
</li><li>Adheres and participates in TD's Shared Commitments
</li><li>Models quality service at every Customer interaction
</li><li>Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
</li><li>May train and act as a mentor to newer colleagues
</li></ul>Physical Requirements:
 
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
 
Domestic Travel &ndash; Occasional
 
International Travel &ndash; Never
 
Performing sedentary work &ndash; Frequent
 
Performing multiple tasks &ndash; Continuous
 
Operating standard office equipment - Continuous
 
Responding quickly to sounds &ndash; Continuous
 
Sitting &ndash; Frequent
 
Standing &ndash; Frequent
 
Walking &ndash; Frequent
 
Moving safely in confined spaces &ndash; Occasional
 
Lifting/Carrying (under 25 lbs.) &ndash; Occasional
 
Lifting/Carrying (over 25 lbs.) &ndash; Occasional
 
Squatting &ndash; Occasional
 
Bending &ndash; Occasional
 
Kneeling &ndash; Occasional
 
Crawling - Occasional
 
Climbing &ndash; Occasional
 
Reaching overhead &ndash; Occasional
 
Reaching forward &ndash; Occasional
 
Pushing &ndash; Occasional
 
Pulling &ndash; Occasional
 
Twisting &ndash; Occasional
 
Concentrating for long periods of time &ndash; Continuous
 
Applying common sense to deal with problems involving standardized situations &ndash; Continuous
 
Reading, writing and comprehending instructions &ndash; Continuous
 
Adding, subtracting, multiplying and dividing &ndash; Continuous
 
 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities &amp; duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package 
 
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
 
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
 
 
Colleague Development
If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 
If you&rsquo;re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training &amp; Onboarding
 
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
 
 
Interview Process
 
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</div>

Banking Associate - Bensalem-Street Road PA (Full Time)

Stock Yards Bank & Trust

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.
 
Job Title: Service Associate I
 FLSA Status: Non-Exempt
 Department: Retail
 Hours: Varies by branch location, Saturdays by rotation
 
General Job Summary: 
To complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service.
 
Organizational Duties and Responsibilities: 
<ul>
<li>Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.</li>
<li>Supports all functions that maintain compliance with regulatory agencies.</li>
</ul>
Essential Duties and Responsibilities: 
<ul>
<li>Exemplify our 212 commitment to service</li>
<li>Process deposits, withdrawals, cash checks and balance a cash drawer</li>
<li>Cash checks following SYB check cashing policy</li>
<li>Sell official checks</li>
<li>Process and balance teller work through image capture</li>
<li>Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions</li>
<li>Assist with beginning, end of day and other operational duties as needed</li>
<li>Participate in weekly team meetings</li>
</ul>
Working Conditions: Work on teller line, which will require long periods of standing
 
Minimum Job Requirements: 
Education: High School Diploma or GED Equivalent
 Experience: Customer contact and cash handling experience
 
Specific Skills: 
<ul>
<li>Good written and verbal communication skills</li>
<li>Professional appearance and demeanor</li>
<li>Ability to work well with others</li>
<li>Good math skills</li>
<li>PC proficient</li>
</ul>
Physical requirements: 
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <ul>
<li>Primarily sedentary work performed in an office environment</li>
<li>Ability to sit for extended periods of time while working at a computer</li>
<li>Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment</li>
<li>Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person</li>
<li>Visual acuity sufficient to read computer screens, printed documents, and financial data</li>
<li>Occasional standing, walking, bending, or reaching</li>
<li>Ability to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)</li>
</ul>
Benefits: 
<ul>
<li>401(K) with a company match of up to 6%</li>
<li>ESOP employer match</li>
<li>Medical insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Cancer/Disease insurance</li>
<li>Accident insurance</li>
<li>Flexible Spending Accounts</li>
<li>Flexible Savings Accounts</li>
<li>Health Savings Accounts</li>
<li>Bank paid Life/AD&D insurance</li>
<li>Voluntary Life/AD&D insurance</li>
<li>Bank paid Short-Term and Long-Term Disability insurance</li>
<li>Employee Stock Purchase Plan</li>
<li>Employee Assistance Program</li>
</ul>

Bank Teller - Anchorage

First Financial Bank

<div><div><div>Teller/Customer Service Representative
 
Location: Crown Hill Clinton IN On-Site)</div><div>
Status: Full-Time, Hourly Non-Exempt</div><div></div><div> 
Why Join First Financial Bank?</div><div>
If you&rsquo;re an energetic and detail-oriented person who enjoys helping clients, growing accounts, and handling cash transactions accurately, our Teller/Customer Service Representative (Teller/CSR) role could be a great fit! This position offers the opportunity to develop your banking career while supporting clients and gaining a strong foundation in retail banking. Apply today and take the next step in your financial services career!</div> 
What You&rsquo;ll Do<ul><li>
Build Relationships: Get to know clients, understand their needs, and provide personalized service.</li><li>
Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.</li><li>
Ensure Accuracy: Process cash and check transactions with integrity and precision.</li><li>
Drive Growth: Open and maintain accounts, assist with loan applications, and help clients navigate financial products like Certificates of Deposit (CDs) and Money Market Accounts.</li><li>
Generate Leads: Identify client needs and seamlessly refer them to the appropriate banking professionals.</li><li>
Ensure Accuracy: Conduct cash and check transactions with integrity and precision when working behind the teller line.</li><li>
Educate &amp; Protect: Clearly explain security measures, banking procedures, and product benefits to clients.</li><li>
Solve Problems: Handle client concerns with professionalism and find effective solutions.</li><li>
Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.</li><li>
Collaborate: Be part of a respectful, supportive team that values accountability and innovation.</li></ul> 
What We&rsquo;re Looking For<ul><li>
High school diploma or equivalent.</li><li>
Minimum 1 year of customer service experience in a business setting.</li><li>
Minimum 1 year of cash-handling experience.</li><li>
Teller experience preferred (6+ months).</li><li>
Strong customer service skills, including active listening and clear communication.</li><li>
Experience recommending and referring financial products.</li><li>
Solid understanding of compliance and fraud detection.</li><li>
Ability to accurately balance a cash drawer.</li><li>
Proficiency with computers, data entry, and multi-line phone systems.</li><li>
Basic math and accounting skills.</li><li>
Ability to work occasional weekends and extended hours.</li><li>
Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.</li><li>
Ability to review information and details at close range (within a few feet).</li></ul></div><div> 
What We Offer<ul><li>
Competitive Pay &amp; Benefits: Medical, dental, vision, and employer-paid life and disability insurance.</li><li>
Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.</li><li>
Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.</li><li>
Growth Opportunities: Tuition assistance and professional development programs.</li><li>
A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.</li></ul> 
Who We Are<div>
First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community.</div></div><div></div><div> 
Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of &quot;One First&quot; every day. Be part of a bank that values your contributions and invests in your future!</div> 
Ready to Join Us?<div>
Apply now and take the next step in your banking career! We review all applications and will respond promptly.</div><div></div><div> 
First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, cross-bases issues, or any other Federal or State legally protected classes.</div></div><div></div>

Teller CSR

OceanFirst Bank

<div>OceanFirst Bank is seeking a new Part-Time Teller at our Hamilton, NJ branch! Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience. 
At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business. 
Great benefits include: professional growth opportunities, employee perks &amp; discount programs, tuition assistance program, incentive compensation program, company holidays and paid time off, use of the on-site fitness facilities at Red Bank and Toms River headquarter offices, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!<div> 
 
About the Role

Accurately process Bank transactions for banking customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the Branch by meeting sales and service goals and objectives. 

What You Will Do
<ul><li>Greets customers warmly and professionally and processes requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.</li></ul>
<ul><li>Identifies customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals.</li></ul>
<ul><li>Balances and proves work daily, posting as required, and properly secures related receipts and records. Includes the work of cash drawers, night deposit, vault, ATM and coin machines.</li></ul>
<ul><li>Processes deposits and withdrawals.</li></ul>
<ul><li>Cashes checks in accordance with Bank's policy.</li></ul>
<ul><li>Processes loan payments and other receivables.</li></ul>
<ul><li>Issues money orders and bank checks.</li></ul>
<ul><li>Processes payments to various &quot;club&quot; accounts.</li></ul>
<ul><li>Identifies and refers potential NEST clients to the appropriate source.</li></ul>
<ul><li>Participates in outbound calling efforts and is reasonably proficient in migrating customers to the digital channels of the Bank.</li></ul>
<ul><li>Processes incoming mail transactions.</li></ul>
<ul><li>Answers customer inquiries, received in person or by telephone concerning account information, or refers customer to appropriate branch or Bank area.</li></ul>
<ul><li>Performs account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.</li></ul>
<ul><li>Provides records maintenance for signature cards; identification cards; comparable office records, including selected account ledgers, as applicable.</li></ul>
<ul><li>Remains current and applies an understanding on all Bank policies and procedures, to include BSA, attending additional training classes as directed.</li></ul>
<ul><li>Participates in the Branch Incentive Program.</li></ul>
</div>Requirements:
What We Expect of You
<ul>
<li>Excellent service, interpersonal and communication skills, with the ability to focus on customers' needs promptly in a courteous and professional manner.</li>
<li>Ability to cross-sell Bank products.</li>
<li>Detail oriented and highly accurate with the ability to multi-task.</li>
<li>Basic personal computer user skills and ability to be trained to efficiently operate banking system.</li>
<li>Strong basic math ability.</li>
<li>Must be able to work flexible schedules in accordance with the needs of the branch.</li>
</ul><div>Your Qualifications</div>
<ul><li>High School Diploma or equivalent is required.</li>
<li>Minimum of 1-year prior cash handling, with previous teller related experience preferred</li>
</ul><div>Internal and External Contacts</div>
<ul><li>Internal contact with inter-branch personnel.</li>
<li>External contact with existing business and retail customers.</li>
</ul><div>Working Conditions/Physical Requirements</div>

Remain in a stationary position for extended periods of time. Ability to communicate in order to exchange information with individual customers. Ability to travel throughout the company footprint if required. Ability to navigate throughout the branch to facilitate customer requests and meet operational standards. Ability to operate a computer, phone and operationally essential equipment as required. Ability to handle money and position self to transport coin bags and boxes.</div>

Teller (Part Time)

Regions Financial

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
 
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
 
Job Description: 
At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing to improving the financial wellness of our customers. The purpose of this role is to create meaningful personal connections with customers while processing transactions, identify ways for Regions to meet customer needs, and assist in resolving end to end customer service inquiries. This role offers an exciting opportunity for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.
 
Regions' mission is to make life better for our customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on the ability to bank when, where, and how they want. This requires an individual who has strong communication skills and the ability to provide personalized customer service.
 
Primary Responsibilities
 
Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions
 
Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution
 
Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank
 
Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
 
Assists branch and fellow team members with basic tasks to aid in customer problem resolution
 
Refers customers to an internal team of experts when more complex financial goals and needs are recognized
 
Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
 
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
 
May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs
 
This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
 
This position is incentive eligible.
 
Requirements
 
High School Diploma or GED
 
Ability to work Saturdays as needed
 
Ability to handle cash and process cash transactions
 
Ability to communicate in person, on the phone, and through electronic channels
 
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
 
Ability to walk and stand for extended periods of time
 
Ability to lift up to twenty (20) pounds
 
Preferences
 
One (1) year of banking, cash-handling, and/or customer service experience
 
Skills and Competencies
 
Ability to adhere to policies, procedures, and guidelines
 
Ability to assist customers with digital banking offerings
 
Ability to handle multiple priorities simultaneously
 
Ability to oversee large sums of cash
 
Strong customer focus and relationship-building skills
 
Position Type Full time
 
Compensation Details
 Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
 
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
 
Job Range Target: 
Minimum: $35,640.99 USD
 Median: $42,192.00 USD
 
Incentive Pay Plans: This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
 
Benefits Information
 Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
 
Paid Vacation/Sick Time
 
401K with Company Match
 
Medical, Dental and Vision Benefits
 
Disability Benefits
 
Health Savings Account
 
Flexible Spending Account
 
Life Insurance
 
Parental Leave
 
Employee Assistance Program
 
Associate Volunteer Program
 
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
 
https://www.regions.com/about-regions/welcome-portal/benefits
 
Location Details Troy University
 Location: Troy, Alabama
 
Equal Opportunity Employer/including Disabled/Veterans
 
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Relationship Banker I (Troy University Branch)

M&T Bank

<div>Overview:
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner.
Primary Responsibilities:
Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer&rsquo;s identified needs.
Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions. 
Explain the high-level criteria used to decision loan applications. 
Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.
Follow the Bank&rsquo;s sales process and provide simplified, customer-focused advice and guidance. 
Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.
Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud.
Resolve and accurately log all customer complaints in the appropriate system.
Review, approve and help resolve Consumer and Business Banking customer overdrafts.
Accurately complete customer transactions.
Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. 
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&amp;T Bank brand.
Maintain M&amp;T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company&rsquo;s culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and a minimum of 1 year&rsquo;s proven retail sales, call center, customer service, or telesales experience
Strong verbal communication skills
Strong interpersonal skills
Ability to interact with varying customers (consumer to small business)
Ability to effectively handle difficult customer conversations
Well-organized
Proven time management skills
Proven prioritization skills
Ability to work under critical time constraints in a team environment
Proficiency with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Proven referral and/or sales ability
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face-to-face work environment
M&amp;T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $21.68 - $36.13 Hourly (USD). The successful candidate&rsquo;s particular combination of knowledge, skills, and experience will inform their specific compensation.<h1 class="jobSectionHeader">
Location</h1>
Washington, District of Columbia, United States of America</div>

Universal Banker - Chevy Chase Circle Branch/ Washington DC

Search 3742+ Retail banking associate jobs near you this June. New roles added regularly across leading industries. Apply today.