retail banking manager

Woodforest National Bank

<div><div><b>Teller Retail Banker</b><b>-</b><b>073492</b></div><p></p><div><b>
Description</b><div></div><p><br>
Take the next step toward your new career today!</p>
<p>Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!</p>
<p>Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer&rsquo;s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:</p>
<ul><li>Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.</li>
</ul><ul><li>Processing transactions, opening accounts, and performing account maintenance.
</li></ul><ul><li>Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.</li>
</ul><ul><li>Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.</li>
</ul>
</div><p></p><div><b>Qualifications</b><div>
</div>
Minimum Qualifications/Experience:<br>
<ul><li>3 years of relevant and transferrable sales and/or customer service experience;</li></ul>
 OR an Associate&rsquo;s degree and 1 year of relevant and transferrable sales and/or customer service experience;<br>
 OR a Bachelor&rsquo;s degree.<br>
<ul><li>Previous instore banking experience is preferred, but not required.</li><li>Must be positive and engaging.
</li></ul><br>
Formal Education &amp; Certification:<br>
<ul><li>High School Diploma or equivalent required.
</li></ul><br>
Work Status:<br>
<ul><li>Full-time.</li></ul><br>
Supervisory Responsibility:<br>
<ul><li>No.</li></ul><br>
Travel:<br>
<ul><li>Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.</li></ul><br>
Working Conditions:<br>
<ul><li>Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
</li></ul><br>
Disclaimer:<br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.<br>
<br>
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><p></p><div><b>
Job</b><b>:</b> Branch Banking</div><div><b>
Primary Location</b><b>:</b> South Carolina-Beaufort</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Work Locations</b><b>:</b> SC - Beaufort WM-8015 350 Robert Smalls Pkwy Beaufort 29906</div><div><b>
Unposting Date</b><b>:</b> Ongoing</div><div><b>
Organization</b><b>:</b> South Carolina</div></div>

Teller Retail Banker

Fifth Third Bank

<div><p><b>Make banking a Fifth Third better&reg;
</b><br>
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
</p><p></p><p>GENERAL FUNCTION:
</p><p>Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales &amp; Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
</p><p></p><p>Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
</p><p></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES:
</p><ul><li>Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
</li><li>Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
</li><li>Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
</li><li>Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
</li><li>Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
</li><li>Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&amp;L.
</li><li>Provide guidance to CSRs with respect to the sales and referral process.
</li><li>Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
</li><li>Act with confidence by answering customer questions and owning customer issues.
</li><li>Maintain a position of trust and responsibility by keeping all business confidential.
</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
</li><li>Adhere to established policies and procedures while opening/servicing the full range of Retail products.
</li><li>Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
</li><li>Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
</li><li>Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
</li></ul><p></p><p>SUPERVISORY RESPONSIBILITIES:
</p><p>None.
</p><p></p><p>MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
</p><ul><li>College degree or work experience providing transferrable skills, or, combination of education and experience.
</li><li>Experience in the financial industry preferred.
</li><li>Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
</li><li>Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
</li><li>Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
</li><li>Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
</li><li>This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
</li></ul><p></p><p>WORKING CONDITIONS:
</p><ul><li>Normal office environment.
</li><li>Extending viewing of computer screens.
</li><li>This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
</li><li>Travel outside of the affiliate will be required for various classroom training sessions.
</li></ul><p></p>Retail Personal Banker Associate l
<p></p><p>At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
</p><p></p><p>The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
</p><p></p><p>Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
</p><p></p>LOCATION - Cincinnati, Ohio 45255
<p></p><p>Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
</p><p></p><p>Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</p></div><p></p>

Retail Personal Banker Associate l

<div><p><b>Make banking a Fifth Third better&reg;
</b><br>
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
</p><p></p><p>As a Financial Center Manager, you will:
</p><ul><li>Lead and coach a team that drives consistent operating rhythms and ongoing relationship management while providing a memorable customer experience.
</li><li>Deliver an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment and are assigned to the best banker for proactive, ongoing support.
</li><li>Lead by example by consistently using the consultative sales process to proactively identify the financial needs of current and prospective customers, as well as recommend the appropriate solutions to meet those needs.
</li><li>Source, develop, coach and lead a team that reinforces our Core Values and business strategies.
</li><li>Participate in activities that benefit the communities we serve.
</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee.
</li><li>Enjoy a well-rewarded career with a company that helps you do your best work each day, provides the tools you need to succeed, and fosters a culture of engagement and support.
</li><li>Serve as part of a team focused on improving lives and communities.
</li><li>Drive the growth of the small business book of business for the Financial Center.
</li></ul><p></p><p>GENERAL FUNCTION:
</p><p>The Financial Center Manager (FCM) is responsible for leading and coaching a team that drives consistent operating rhythms and execution of customer onboarding and ongoing relationship management. Works to actively strengthen the financial center's book of business while providing an exceptional customer experience. Provides direction and oversight to the sales and service support, daily operations, and staffing needs, etc. to ensure high level of quality. Each financial center is tiered based on factors such as the number of households, revenue and opportunity. The FCM is accountable for the sustainment and growth of the business. The FCM will promote business growth through the development of deposits, assets ,fee-based services and the development and retention of new and existing consumer and business customers.
</p><p></p><p>Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
</p><p></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES:
</p><ul><li>Deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
</li><li>Demonstrate and maintain a working knowledge about Fifth Third's products, services, processes, and internal resources to stay informed, guide and lead the team.
</li><li>Lead by example through consistent use of the consultative sales process to proactively identify the financial needs of the current or prospective customers and recommend the appropriate solutions to meet those needs.
</li><li>Deliver an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support.
</li><li>Responsible for sourcing, developing, coaching and leading a team that reinforces our Core Values and business strategies.
</li><li>Cultivate a One Bank culture that proactively collaborates with business partners.
</li><li>Participate in activities that benefit the communities we serve.
</li><li>Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee.
</li><li>Additional duties as assigned.
</li></ul><p></p><p>SUPERVISORY RESPONSIBILITIES:
</p><p>Provides employees timely, candid and constructive feedback; assisting in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments. Assist in the development of appropriate talent pool to ensure adequate bench strength and succession planning.
</p><p></p><p>MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
</p><ul><li>College degree or 2 or more years of experience in a sales environment.
</li><li>Previous management experience preferred.
</li><li>Experience in financial industry and managing a P&amp;L a plus.
</li><li>Ability to professionally represent Fifth Third Bank in verbal and written communication.
</li><li>Capable of analyzing credit and financial information.
</li><li>Ability to successfully execute and coach sales activities.
</li><li>Exhibits business acumen.
</li><li>Demonstrated ability in making sound decisions.
</li><li>This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
</li></ul><p></p><p>WORKING CONDITIONS:
</p><ul><li>Normal office environment.
</li><li>Extended viewing of computer screens.
</li><li>Periodic travel within the Bancorp footprint to attend meetings and/or training.
</li></ul><p></p>Financial Center Manager II - Preston John Hickman
<p></p><p>At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
</p><p></p><p>The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
</p><p></p><p>Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
</p><p></p>LOCATION - Frisco, Texas 75034
<p></p><p>Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
</p><p></p><p>Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.</p></div><p></p>

Financial Center Manager II - Preston John Hickman

Malaa

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><b><br>
About CreditLine:</b></div><div>
CreditLine is an innovative micro-lending company dedicated to transforming access to credit by leveraging cutting-edge artificial intelligence (AI) and machine learning (ML). Our mission is to bridge the gap in financial inclusion by serving individuals employed in the private sector and others traditionally underserved by conventional banking institutions. At CreditLine, we believe every borrower is unique. Our AI-driven platform analyzes comprehensive behavioral data beyond traditional financial metrics, enabling us to deliver personalized credit solutions tailored specifically to each customer&rsquo;s financial circumstances and risk profile. This technology-driven approach allows us to assess risk more fairly and accurately, ensuring individuals receive the credit they deserve at terms aligned precisely with their needs. By combining advanced data science with a deep understanding of market gaps, CreditLine empowers people to unlock their financial potential, fostering greater economic opportunity and financial resilience for everyone.</div><div></div><div><b><br>
Job Summary:</b></div><div>
The Credit Risk Manager owns CreditLine&rsquo;s credit risk process and strategy for consumer financing and serves as the company&rsquo;s subject-matter expert on retail credit risk. The role is responsible for reviewing credit applications from a credit risk perspective including repayment history, creditworthiness, and behavioral indicators leading and supporting the team of credit analysts to ensure consistent, high-quality decision-making, and representing CreditLine on credit risk matters in front of investors, creditors, regulators, and other third parties. The manager also prepares board- and executive-level reports covering portfolio performance, origination quality, and credit risk indicators to support sound decision-making across the organization.</div><div></div><h3 class="jobSectionHeader"><b><br>
Roles and Responsibilities:</b></h3><br>
<ul>
<li>
 Own the end-to-end credit risk process and strategy for CreditLine&rsquo;s consumer financing business, and act as the company&rsquo;s subject-matter expert on retail credit risk.</li>
<li>Design, implement, and continuously enhance credit risk policies, procedures, and limits governing the issuance, monitoring, and recovery of credit across consumer financing products.</li>
<li> Develop and maintain the credit risk appetite framework for the retail portfolio, including portfolio limits, concentration thresholds, exception protocols, and approval authority matrices.</li>
<li>Review credit applications from a credit risk perspective including repayment history, creditworthiness, debt burden, and behavioral indicators providing the final risk decision</li>
<li> Lead, coach, and support the team of credit analysts, setting standards for credit assessments, ensuring consistent application of credit policy, and developing the team&rsquo;s technical capabilities.</li>
<li> Represent CreditLine on credit risk matters in front of investors, creditors, rating agencies, regulators, auditors, and other third parties, providing clear and credible articulation of the company&rsquo;s credit risk posture.</li>
<li> Prepare board-level and executive-level reports covering portfolio performance, origination quality, vintage trends, delinquency and roll rates, concentration shifts, and early-warning indicators of credit deterioration.</li>
<li> Provide the credit risk department&rsquo;s scope, data, and inputs to the CFO to support the Expected Credit Loss (ECL) and IFRS 9 provisioning process owned by Finance.</li>
<li> Drive enhancements to the credit risk engine, scoring methodologies, and decisioning logic to maintain a best-practice consumer financing approach aligned with the retail customer base.</li>
<li>Collaborate with product, operations, technology, and collections teams to ensure credit strategies align with business goals and to streamline the end-to-end consumer credit decisioning process.</li>
<li> Lead initiatives to enhance the efficiency and automation of credit risk evaluation using advanced analytics, AI, and data-driven insights.</li>
<li> Ensure compliance with SAMA&rsquo;s Consumer Finance Regulations, Responsible Lending Principles, and other applicable credit-related guidelines and reporting requirements.</li>
<li> Foster a strong credit risk culture across the organization through training, awareness sessions, and ongoing engagement with business stakeholders.</li>
<li> Support different teams with the existing counter fraud and AML efforts.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
Bachelor's degree in Finance, Economics, Business Administration, or a related field.</li>
<li> 7+ years of experience in credit risk management, consumer lending, fintech, banking, or financial services.</li>
<li> Strong analytical and problem-solving skills with the ability to interpret complex financial and behavioral data.</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Malaa</b></h3><div>
Malaa is the leading wealth management tool in the Kingdom, addressing the gap in the financial products offerings and advancing cutting-edge technology adoption by offering data-driven financial products and services that empower individuals and organizations for better financial decisions. Established in November 2021, Malaa aims to be the go-to for financial decision-making, whether it&rsquo;s for saving, lending, or investing. Malaa is regulated by the Saudi Central Bank (SAMA) for Open Banking activities and the Capital Market Authority for Robo-advisory and asset management activities.</div><div></div><div><br>
Malaa is spearheading Open Banking in the Kingdom as the first Open Banking company to officially launch its services for its users and the first company to offer behavioral risk profiling for its lending partners, leveraging Open Banking data with exceptional engineering and data science capabilities.</div><div>
<br>
For more information, visit: www.malaa.tech</div></div>

Credit Risk Manager

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><b><br>
Budget</b></p><p>
1. Grow current business, maximize customer penetration, and meet set business plan through conducting sales meetings with targeted clients in designated branches in coordination with the Commercial &amp; BB District Head to ensure smooth business transfer and proper hand over process</p><p>
2. Attract new Business banking companies to maximize Bank&rsquo;s liabilities, assets, and trade finance as well as cross selling CIB&rsquo;s affiliates</p><p>
3. Offer Business Banking products to targeted customers based on their size and segment to best suit their needs</p><p><b>
Service Quality</b></p><p>
4. Respond and follow up on sales inquiries for targeted clients to comply with the set level of service &amp; ensure customer satisfaction</p><p>
5. Handle customers&rsquo; complaints properly, directs them to the relevant channels and recommends solutions to evade re-occurrence and ensure they are closed within the set TAT</p><p>
6. Responsible for the continuous update of the Business Banking customer data &amp; KYC to develop &amp; improve the database with the support of the Commercial &amp; BB Service Representative</p><p><b>
Reports / Analysis</b></p><p>
7. Report inflows and outflows of the Business Banking companies on daily basis to monitor performance against set budgets, and plan for any rectification if needed</p><p>
8. Prepare Call Memos for current business banking customers to report their market situation frequently through site visits, phone calls and checking the suppliers and buyers&rsquo; lists</p><p><b>
Policies, Processes and Procedures</b></p><p>
9. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><p><b>
Day-to-day management</b></p><p>
10. Follow the day-to-day operations related to own jobs in the Commercial &amp; BB Distribution department to ensure continuity of work</p><p><b>
Compliance</b></p><p>
11.Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</p><div><br>
</div></div><div>
Qualifications<div></div><p><b><br>
Qualifications &amp; Experience</b></p><p>
&sect; Bachelor&rsquo;s degree of Commerce, Business Administration, Accounting or its equivalent. Preferably, MBA holder</p><p>
&sect; Minimum 4 years of relevant experience for Relationship Manager and minimum 5 years of relevant banking experience for Senior Relationship Manager</p><p>
&sect; Good command of English and Arabic languages</p><p>
&sect; Must be capable of using basic computer software such as Office, Internet and email</p><p>
&sect; Business Banking RM has to pass successfully the SEMP exam to be promoted to Business Banking Senior RM.</p><p><b>
Skills</b></p><p>
&sect; Selling skills</p><p>
&sect; Customer centric</p><p>
&sect; Quantitative and qualitative analytical skills</p><p>
Excellent Communication and negotiation skills</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-NADI EL SEID BRANCH</div><div>
Work Locations: NADI EL SEID BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

BUSINESS BANKING RELATIONSHIP MANAGER (PAYROLL)

River Run Services, LLC

<div>Description:
<p><b>
River Run</b> is a shared services organization that supports banking affiliates, Newburyport Bank, Pentucket Bank and Rollstone Bank &amp; Trust.
</p><p>The Treasury Services Portfolio Manager drives River Run Banks' treasury management sales and business development efforts. This client-facing role supports treasury management, commercial deposit products, and related services while partnering with teams across the organization, including Treasury, Business and Retail Banking, Commercial Lending, Marketing, Operations, and Digital Banking. Key responsibilities include developing proposals and pricing strategies, supporting sales initiatives, managing client relationships and risk assessments, responding to RFPs, overseeing complex implementations and treasury projects, administering sales performance programs, delivering training, and supporting management reporting. This position includes supervisory responsibilities.</p><p>
This role features a <b>hybrid work</b> <b>model</b> that blends in-office collaboration three days a week with the flexibility to work from home two days a week.
</p><p><b>Essential Job Requirements</b></p><ul><li>
Serve as the subject matter expert for the Bank&rsquo;s domestic and international treasury management products, providing consultative support to Treasury and Business Relationship Managers, Commercial Lenders, Business Banking Officers, and Retail teams.</li><li>
Develop treasury management proposals, pricing recommendations, presentation materials, and marketing collateral, including sales sheets, product guides, white papers, and educational campaigns.</li><li>
Administer the division&rsquo;s sales performance program, tracking sales metrics, non-interest income growth, and deposit generation goals.</li><li>
Oversee client onboarding, implementation, maintenance, and support of treasury management products and services, including product installations, training, and technical issue resolution and review and prepare client enrollment agreements, approval documentation, billing reports, and treasury management performance reporting to ensure accuracy and compliance.</li><li>
Manage treasury management risk assessments, including ACH, Remote Deposit Capture, and Wire Transfer limits, while coordinating client communications and supporting regulatory compliance.</li><li>
Participate in treasury and deposit product development, enhancements, process improvements, integrations, conversions, and other strategic initiatives.</li><li>
Partner with Operations on treasury management contracts, implementation procedures, and complex customer issue resolution while delivering exceptional service to internal and external customers.</li><li>
Verify transactions and account balances as needed and ensure compliance with Bank policies, federal and state regulations, and the Bank Secrecy Act (BSA).</li><li>
Maintain current knowledge of Bank products, services, policies, procedures, and regulatory requirements through ongoing training and professional development.</li></ul>
Requirements:
<p>
 <b>Qualifications, Experience, and Education</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent combination of education and experience required; Certified Treasury Professional (CTP) certification preferred.</li><li>
7+ years of treasury management sales experience with strong knowledge of commercial deposit products and treasury management best practices related to risk mitigation, liquidity management, and process improvement.</li><li>
7+ years supporting Government Banking and Commercial &amp; Industrial clients in a management or support capacity.</li><li>
2+ years of supervisory experience in treasury services, retail banking, operations, or a related financial services environment preferred; treasury management product or project management preferred.</li><li>
Experience with Treasury Management sales performance systems, Customer Relationship Management (CRM) platforms, Microsoft Office Suite and core banking systems.</li><li>
Excellent written, verbal, presentation, and public speaking skills, with strong analytical, organizational, and time management abilities and the ability to analyze complex documents.</li><li>
Professional demeanor with the ability to build relationships with clients, employees, and vendors, manage multiple priorities, learn new systems, and meet deadlines in a fast-paced environment.</li></ul><p></p><p><br>
River Run Services, LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military.</p><p>
If you are an individual with a disability and require a reasonable accommodation to complete the application process, you may contact Human Resources at hr@riverrun.com or call 978-462-3136.</p><p><b>
The salary range represents an estimate based on market data for this position. Final compensation decisions are made based on experience, skills, and internal equity to ensure fairness and consistency across our organization.</b></p></div>

Treasury Services Portfolio Manager

Superior National Bank

<div><p>Department: Retail Banking</p>
<p>Reports To: Branch Manager</p>
<p>Supervises: None</p>
<p>Last Updated: 11.20.2024</p>
<p>Summary: Serves as a point of contact for customer experience-related activity for the branch, including teller transactions as well as proactive sales and service, for personal and business customers.</p>
<p><b>Major Duties &amp; Responsibilities</b>:</p>
<ul><li>Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records</li>
<li>Cash checks and process withdrawals after verification of signatures and balances</li>
<li>Receive, verify, and enter loan and other payments</li>
<li>Provide a complete range of customer services, including opening, maintaining, and closing accounts</li>
<li>Count, check, package, and order coins and currency</li>
<li>Balance cash drawer at the end of the shift/day</li>
<li>Relationship Building:
<ul><li>Drives branch growth through outbound prospecting and community engagement.</li>
<li>Consults with and advises customers about all bank products and services.</li>
<li>Uncovers needs for personal and business deposit accounts and loans after thorough needs-based consultation.</li>
<li>Interviews and gathers customer information, opens new deposit accounts.</li>
<li>Creates an enhanced customer experience with an &ldquo;all-in-one&rdquo; approach to relationship building.</li>
</ul></li><li>Electronic Banking:
<ul><li>Makes recommendations for personal and business electronic products, enrolling both personal and business customers</li>
<li>Demonstrates, onboards, and supports e-banking customers (ACH, wires, bill pay, mobile deposit, mobile banking, personal finance, remote deposit capture.)</li>
<li>Assists customer with self-service devices, whether in-person or remotely in a virtual capacity.</li>
<li>Other duties as assigned.</li>
</ul></li></ul><p><b>Education, Experience &amp; Requirements</b>:</p>
<ul><li>Bachelor&rsquo;s or Associate&rsquo;s Degree in finance field preferred or related experience</li>
<li>Successful completion of in-house training program</li>
<li>Experience in a banking/lending environment preferred</li>
</ul>
<p><b>Physical &amp; Mental Demands</b>:</p>
<ul><li>Stand, walk, sit, stoop, reach with hands or arms, occasionally move up to 25 pounds, and use hands to finger, handle, or feel objects, tools, or controls</li>
<li>Talk, hear, write, read, type, understand technical manuals, manipulate numbers, and communicate effectively in person, on the phone, and via letter/e-mail</li>
<li>Effectively organize, prioritize, and complete work assignments, and deal with frequent and/or multiple interruptions</li>
<li>Learn duties/tasks in a reasonable amount of time</li>
<li>Perceive clearly at both close and long range, and possess adequate peripheral vision, depth perception, color distinction, and focusing ability</li></ul></div>

Universal Banker

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