retail brand ambassador

Sales Focus, Inc.

<div><p><b>Who We Are!</b><br>
<b>Sales Focus Inc.</b>, the sales outsourcing pioneer, is looking to hire a Retail Brand Ambassadors on behalf of our client Revelare Kitchens. <b>SFI </b>pioneered the sales outsourcing industry in the United States in 1998. We have 25 years of experience working within a wide range of industries to boost regional, national, and international sales performance for our clients.</p><p><b>
About </b><b>Revelare Kitchens</b></p><p>
Revelare Kitchens is a leading provider of high-quality kitchen cabinet refacing and remodeling services, proudly serving homeowners across the Northeast for over 20 years. They are committed to transforming kitchens with style, efficiency, and exceptional craftsmanship. Their team values integrity, customer satisfaction, and a strong work ethic, making us a trusted name in home improvement.</p><p><b>
Sales Brand Ambassadors</b></p><p>
The <b>Retail Brand Ambassadors</b> play a central role in the marketing and sales efforts, building strong bonds between consumers and Revelare Kitchens. As such, Brand Ambassadors will work at assigned Retail locations representing Revelare Kitchens products and services.</p><p><b>
Benefits</b>:</p><ul><li><p>
Hourly Base Pay with Weekly and Monthly Bonus Potential</p></li><li><p>
10 Paid Holidays</p></li><li><p>
2 Weeks of PTO</p></li><li><p>
Health, Dental, and Vision Plans</p></li><li><p>
401K (after 1 year)</p></li></ul><p><b>
Qualifications</b>:</p><ul><li><p>
Sales Experience Preferred</p></li><li><p>
Strong oral communication skills</p></li><li><p>
Excellent problem-solver</p></li><li><p>
MUST have a reliable car and be willing to travel to different stores</p></li></ul><p><b>
Key Characteristics/Traits</b>:</p><ul><li><p>
 A High Level of Professionalism</p></li><li><p>
 A capability to consistently meet sales goals</p></li><li><p>
 Outgoing personality</p></li><li><p>
 Ability to follow directions, receive feedback, and work independently</p></li></ul><p><b>
Work Schedule</b>:</p><ul><li><p>
Full-time &ndash; Retail Hours including Weekends</p></li></ul><p>
For more information about Sales Focus Inc., visit our website at www.salesfocusinc.com</p><p></p><p>
</p><p>KXoAI185sh</p></div>

Retail Brand Ambassador

Macy's

<div><p><b>Be part of an amazing story</b></p>
<p>
Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.</p>
<p><b>
Job Overview</b></p>
<p>
As an Ambassador you are an exceptional colleague who drives sales through connecting with customers and sharing vendor product knowledge to upsell and suggest additional items. You will drive sales by cultivating a repeat clientele and serving as the expert for the vendor/brand/area you represent. You will also regularly communicate specific customer needs and shopping patterns to your leadership team and the vendor community and execute strategic merchandising initiatives for the vendor/brand/area.</p>
<p><i>
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found </i><i>here</i><i>.</i></p>
<p><b>
What We Can Offer You</b></p>
<p>
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.</p>
<p><i>
Some additional benefits we offer include:</i></p>
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
<p><i>Access the full menu of benefits offerings </i><i>here</i><i>.</i></p>
<p><b>
What You Will Do</b></p>
<ul>
<li>Provide an exceptional customer experience by ensuring the customer is always the priority</li>
<li>Greet customers, make product recommendations, and upsell</li>
<li>Serve as a liaison between designated vendors and the personal stylists and the store leadership team</li>
<li>Ensure sales floor is neat, clean, and properly signed for sales and markdowns</li>
<li>Create and implement best practices to drive sales, turn, and gross margin above company average</li>
<li>Build brand-specific clientele to support local marketing</li>
<li>Execute vendor and non-vendor events to increase sales</li>
<li>Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met</li>
<li>Be proficient in Macy&rsquo;s point of sale systems and company devices to wrap up sales in a warm celebratory fashion</li>
<li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li>
</ul>
<p><b>Who You Are</b></p>
<ul>
<li>Demonstrate ability to build relationships and convert customers into clients.</li>
<li>Energetic and positive attitude.</li>
<li>Possess vision and creativity.</li>
<li>Self-starter, able to work independently and as part of a team; must have excellent time management skills.</li>
<li>Ability to effectively communicate and present information to customers, peers, and all levels of management.</li>
<li>Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments.</li>
<li>Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment.</li>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.</li>
<li>Minimum 1 year previous selling or retail experience required.</li>
</ul>
<p><b>Essential Physical Requirements You Will Perform</b></p>
<ul>
<li>This position requires lifting, constant moving, standing, and reaching with arms and hands.
<ul><li>Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders</li>
<li>Reaching, including above eye level, crouching, kneeling, stooping and color vision.</li>
</ul></li><li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
</ul>
<p><b>About Us</b></p>
<p>
This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.</p>
<p><b><i>
Join us and help write the next chapter in our story - Apply Today!</i></b></p><br>
<p></p>
<p><i>
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.</i></p><br>
<p></p>
<p>
STORES00</p><p>
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</p></div>

Retail Brand Ambassador - Designer Handbags, Santa Anita - Full Time

CI Service Consulting

<p>We are currently seeking an Telecommunications Brand Ambassador to join our growing team. As an Telecommunications Brand Ambassador, your role will focus on representing our telecommunication clients through both sales initiatives and exceptional customer service. This position plays a key role in building customer relationships, creating brand awareness, and focusing on sales strategies. By working closely with our sales team, you will introduce, educate, and engage customers with a variety of products and services while ensuring a positive customer service experience.</p><p>The Telecommunications Brand Ambassador will gain hands-on experience alongside professionals dedicated to improving customer acquisition, sales margins, and overall customer service delivery. This is an excellent opportunity for individuals motivated by teamwork, leadership, and the drive to succeed in both customer service and sales environments.</p><p>We encourage you to apply today to explore how our Telecommunications Brand Ambassador position can help you develop a rewarding career in customer service and sales.</p><p><b>Telecommunications Brand Ambassador Responsibilities:</b></p><ul><li>Deliver personalized sales solutions and provide outstanding customer service by addressing customer needs and preferences.</li><li>Interact with customers to promote wireless and internet products, ensuring exceptional customer service with every conversation.</li><li>Utilize consultative sales techniques to strengthen customer relationships and build customer referrals through excellent customer service.</li><li>Increase sales orders and support the customer journey by collaborating with experienced team members</li><li>Track and analyze sales results while maintaining a high level of customer service satisfaction.</li><li>Stay updated on product and service trends to remain competitive in the sales and customer service market.</li></ul><p><b>Telecommunications Brand Ambassador Qualifications and Skills:</b></p><ul><li>Strong communication and interpersonal skills</li><li>Ability to provide excellent customer service in any situation</li><li>Desire to grow within sales and take on new responsibilities in a brand ambassador role</li><li>Adaptability in a fast-paced environment</li><li>Time management and organization skills</li><li>Comfortable working directly with customers</li><li>Prior experience in customer service, sales, or hospitality is a plus</li></ul><p>Job Type: Full-time</p><p>Pay: $950.00 - $1,300.00 per week</p><p>Work Location: In person</p>

Telecommunications Brand Ambassador

ECCO

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Sales Associate</b></h2>
</div>
</div></div></div><div><p><b>Stand with ECCO!</b></p><p>
ECCO, one of the world&rsquo;s premier Footwear companies, is now hiring for a Brand Ambassador / Sales Associate. We seek a motivated and enthusiastic professional to join our Retail Team.</p><p><b>
WHO YOU ARE!</b></p><p>
As an ECCO Brand Ambassador, you will be responsible for driving and exceeding store financial goals through ensuring a World Class shopping experience for our guests.</p><p>
Essential responsibilities will be in educating guests with product knowledge, by sharing features, advantages and benefits of shoes to help guests in making informed buying decisions. You will be responsible for proficiently operating the cash register, including accountability for variances on assigned drawers and being knowledgeable in areas of loss prevention awareness.</p><p>
You will have responsibility for maintaining general housekeeping on a daily basis and will assist management in various other non-selling tasks such as shipment processing, stock counts and maintaining product displays. As an ECCO Brand Ambassador, you will need to adhere to ECCO&rsquo;s policies and procedures, such as scheduling &amp; dress code guidelines, that are outlined in the employee handbook and operations manual.</p><p>
You need to possess strong communication skills, have the ability to prioritize work, have superior organization &amp; follow up skills, and act as a Brand Ambassador for ECCO by exercising good judgment in resolving customer service issues.</p><p>
You must have a positive attitude and be willing to make a valuable contribution towards maintaining ECCO&rsquo;s culture of passion, innovation and sustainability. You must act as a role model for your team and set a positive example through modeling of effective selling skills and techniques on the sales floor.</p><p>
These skills reflect the essence and cornerstone of our business success. There is no limit to the opportunity available for a top performer.</p><p><b>
Compensation: </b>Competitive pay based on relevant skills and experience.</p><p><b>
Benefits:</b> Comprehensive and affordable benefit programs including Medical, Dental &amp; Vision Insurance, Flex Spending Accounts, 401(k) Retirement Plan, Vacation &amp; Sick Time, paid Holidays and a generous Employee Discount.</p><p>
Benefit eligibility may vary by location, scheduled hours, length of employment and employment status.</p><p><b>
Imagining yourself at ECCO?</b></p><p>
Review this position and other US jobs at www.eccousacareers.com</p><p>
For international opportunities, please click here to access our global career site</p><p></p><p><b><br>
CREATE THE FOOTPRINTS OF TOMORROW</b></p><p>
At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.</p><p>
Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code &ndash; our shoe code is slightly stricter.</p><p>
Join us and we guarantee lifelong learning &ndash; the speed of progress is up to you. So, if you&rsquo;re curious, passionate and ready to make an impact, you&rsquo;ll fit right in.</p></div><p></p><div><br>
<div>
</div></div><p></p><div><div><div><div><p><b>EEO Statement</b><br>
<br>
ECCO prohibits harassment and discrimination in employment on the basis of actual or perceived race, color, religion, religious creed, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity and gender expression (including transgender status), national origin, ancestry, sexual orientation, marital status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, age, military and/or veteran status, or any other characteristic protected by federal, state, or local law.<br>
<br>
ECCO also recognizes and supports the obligation to reasonably accommodate employees to allow them to perform the essential functions of their jobs. Accordingly, ECCO will endeavor to make a reasonable accommodation to applicants and employees who have requested an accommodation or for who ECCO has notice may require such an accommodation, without regard to any protected classifications, related to an individual&rsquo;s: (i) physical or mental disability; (ii) sincerely held religious beliefs and practices; (iii) needs as a victim of domestic violence, sex offenses or stalking; (iv) needs related to pregnancy, childbirth or related medical conditions; and/or (v) any other reason required by applicable law, unless the accommodation would impose an undue hardship on the operation of our business. Any individual who would like to request an accommodation should contact Human Resources at 603-537-7300.<br>
<br>
Applicants or employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. ECCO will not allow any form of retaliation against applicants or employees who raise issues of perceived harassment or discrimination in good faith.</p>
<p>
ECCO is happy to provide information related to your rights under Federal employment regulations. Please refer to the following link: https://mandatoryview.com/?LicenceId=b80202c8-9ea9-430f-80bc-bcfa53648e0a&amp;ProductType=OnlineApplicant&amp;SubType=PG</p></div></div></div></div></div><p></p>

Sales Associate

American Eagle Outfitters

<div><div><b>YOUR ROLE
</b></div><div>As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.<br>
</div><div></div><br>
<div><b>YOUR RESPONSIBILITIES
</b></div><div><ul><li><b><i>You're a </i></b><b><i>people </i></b><b><i>person! </i></b>You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a &quot;friends first&quot; mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
</li><li><b><i>You're </i></b><b><i>passionate </i></b><b><i>about AE &amp; Aerie product! </i></b>Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
</li><li><b><i>You share the </i></b><b><i>brand </i></b><b><i>love! </i></b>You're eager to introduce the AEO loyalty program and additional brand channels to guests.
</li><li><b><i>You can </i></b><b><i>hang </i></b><b><i>! </i></b>Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash &amp; Wrap, Fitting Room and Stockroom as needed.
</li><li><b><i>You're an </i></b><b><i>innovative </i></b><b><i>problem solver! </i></b>Making your guests' day is your priority and you&rsquo;re able to proactively resolve guest concerns while sticking to company policy.
</li><li><b><i>You're a team player - </i></b><b><i>#teamwork </i></b><b><i>! </i></b>You're always willing to assist your team in #gettingthejobdone.
</li><li><b><i>You've got </i></b><b><i>integrity </i></b><b><i>! </i></b>You do the right thing and you always adhere to AEO's policies &amp; procedures.
</li></ul></div><div><b>YOU'D BE GREAT FOR THIS ROLE IF:
</b></div><div><ul><li>You love interacting with people!
</li><li>You're full of energy and can handle multiple tasks in a fast-paced environment.
</li><li>You're available to work when guests shop (lookin' at your evenings, weekends &amp; holidays!)
</li><li>You love AE and Aerie products.
</li><li>You've worked in retail before. #practicemakesperfect
</li><li>You're at least 16 years of age.
</li></ul></div><div><b>OUR BRAND AMBASSADORS LOVE AEO BECAUSE:
</b></div><div><ul><li>They work with REAL people - there's nothing like your #AEOFamily.
</li><li>They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
</li><li>They receive 40% off product at both AE &amp; Aerie year-round (plus additional seasonal discounts with new Floorsets!)
</li><li>They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.</li></ul></div></div>
<br><div><div><div>American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.
</div></div><div><i>AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (&quot;EEO&quot;) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
</i></div><div><i>For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.
</i></div><div><div><b>PAY/BENEFITS INFORMATION:
</b></div><div><ul><li>Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
</li><li>Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
</li><li>Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click <b>HERE </b>.</li></ul></div></div></div>
<br>Job Identification 17975
<br>Job Category Stores
<br>Posting Date 2025-09-04
<br>Job Schedule Part time
<br>Locations Bloomington, MN, United States

AE - Brand Ambassador (Sales Associate)

<div><div><b>YOUR ROLE
</b></div><div>As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.<br>
</div><div></div><br>
<div><b>YOUR RESPONSIBILITIES
</b></div><div><ul><li><b><i>You're a </i></b><b><i>people </i></b><b><i>person! </i></b>You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a &quot;friends first&quot; mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
</li><li><b><i>You're </i></b><b><i>passionate </i></b><b><i>about AE &amp; Aerie product! </i></b>Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
</li><li><b><i>You share the </i></b><b><i>brand </i></b><b><i>love! </i></b>You're eager to introduce the AEO loyalty program and additional brand channels to guests.
</li><li><b><i>You can </i></b><b><i>hang </i></b><b><i>! </i></b>Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash &amp; Wrap, Fitting Room and Stockroom as needed.
</li><li><b><i>You're an </i></b><b><i>innovative </i></b><b><i>problem solver! </i></b>Making your guests' day is your priority and you&rsquo;re able to proactively resolve guest concerns while sticking to company policy.
</li><li><b><i>You're a team player - </i></b><b><i>#teamwork </i></b><b><i>! </i></b>You're always willing to assist your team in #gettingthejobdone.
</li><li><b><i>You've got </i></b><b><i>integrity </i></b><b><i>! </i></b>You do the right thing and you always adhere to AEO's policies &amp; procedures.
</li></ul></div><div><b>YOU'D BE GREAT FOR THIS ROLE IF:
</b></div><div><ul><li>You love interacting with people!
</li><li>You're full of energy and can handle multiple tasks in a fast-paced environment.
</li><li>You're available to work when guests shop (lookin' at your evenings, weekends &amp; holidays!)
</li><li>You love AE and Aerie products.
</li><li>You've worked in retail before. #practicemakesperfect
</li><li>You're at least 16 years of age.
</li></ul></div><div><b>OUR BRAND AMBASSADORS LOVE AEO BECAUSE:
</b></div><div><ul><li>They work with REAL people - there's nothing like your #AEOFamily.
</li><li>They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
</li><li>They receive 40% off product at both AE &amp; Aerie year-round (plus additional seasonal discounts with new Floorsets!)
</li><li>They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.</li></ul></div></div>
<br><div><div><div><div>Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL&trade; movement, we celebrate our community by advocating for body positivity and the empowerment of all women. As part of our Real Good promise, we create swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric or sustainably sourced cotton.
</div><div><i>AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (&quot;EEO&quot;) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
</i></div><div><i>For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.
</i></div></div></div><div><div><b>PAY/BENEFITS INFORMATION:
</b></div><div><ul><li>Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
</li><li>Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion.
</li><li>Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click <b>HERE </b>.</li></ul></div></div></div>
<br>Job Identification 17972
<br>Job Category Stores
<br>Posting Date 2025-09-04
<br>Job Schedule Part time
<br>Locations Myrtle Beach, SC, United States

Aerie - Brand Ambassador (Sales Associate)

Concentrix

<div><div><div><p><b>Customer Service and Support
</b></p></div><div><div><div><b>Location</b></div>
<div>Dubai, United Arab Emirates</div></div></div><div></div><div><div><br>
</div><p>Job Title:</p>
Customer Service Ambassador - Luxury Retail<p>
Job Description</p>
The Luxury brand ambassador position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through other social channels depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.<h2 class="jobSectionHeader"><b>
Essential Functions/Core Responsibilities</b></h2><p>
As a Luxury brand ambassador, you will:</p><ul><li>
Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)</li><li>
Curate unforgettable, personalized experiences for high&#8209;net&#8209;worth clients</li><li>
Maintain broad knowledge of client products and/or services</li><li>
Exceed sales and CRM targets while fostering long&#8209;term client relationships</li><li>
Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire</li><li>
Maintain utmost discretion and professionalism in every interaction</li><li>
Collaborate seamlessly with the team to uphold brand standards across all touchpoints</li><li>
Support on ecommerce related enquiries for all sites in the region</li><li>
Respond to after-sales related questions(basics only) o</li><li>
Transfer calls/e-mails to the appropriate department as needed and follow-up to closure</li><li>
Have the brand culture and knowledge to respond with service excellence to all types of questions</li><li>
Have the knowledge of scripts/templates/processes and tools to get the right information to best respond to the clients' requests</li><li>
Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li><li>
Participate in activities designed to improve customer satisfaction and business performance</li><li>
Offer additional products and/or services</li><li>
Track, document and retrieve information in call tracking database</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Candidate Profile</b></h2><ul><li>
3&ndash;5 years of experience in luxury retail, upscale hospitality, or high-end customer service</li><li>
Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets</li><li>
University degree - background in the timepiece and jewelry industry, and/or in luxury items would be an added advantage</li><li>
Proficient with CRM or POS systems&mdash;able to track and enhance customer engagement</li><li>
Exceptional interpersonal skills, emotional intelligence, and passion for luxury</li><li>
Highly presentable, with a keen eye for detail and professional composure</li><li>
Tolerance for repetitive work in a fast-paced, high production work environment</li><li>
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li><li>
Able to rotate shifts, as needed</li><li>
Based on location and/or program, additional experience/skills may be required</li></ul><p></p><ul><li><br>
Job requirements may vary by country and will not contravene any local laws</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Career Framework Role</b></h2><p>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><p></p><h2 class="jobSectionHeader"><b><br>
Supplemental Geographical Information</b></h2><p>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><p></p><p><br>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p></p><p><br>
PHILIPPINES</p><ul><li>Minimum of two years of college education with at least six to twelve months of call center</li><li>Ability to think clearly and can explain difficult issues effectively, both above average written and verbally</li><li>Demonstrate product expertise</li><li>Basic computer navigation skills and computer knowledge</li><li>Ability to train others</li></ul><p></p><p><br>
INDIA</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Disclaimer</b></h2><p>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p><p>
Location:</p>
ARE Work-at-Home<p>
Language Requirements:</p><p>
Time Type:</p>
Full time<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Customer Service Ambassador - Luxury Retail

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