retail customer service

Sherwin-Williams

<div><div>Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store&rsquo;s sales goals.</div> 
<div>
 
</div><div>Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company&rsquo;s customers, staff, employees, vendors, contractors, and the general public.
</div>
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
 
Career &hellip; with opportunities to learn, develop new skills and grow your contribution
 
Connection &hellip; with an inclusive team and commitment to our own and broader communities
 
It's all here for you... let's Create Your Possible

What is the Process to get Started?
 
Step 1 &ndash; Online Application
 
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ 
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 &ndash; Digital Interview
 
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
 
You&rsquo;ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 &ndash; In-Store Interview
 
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute&mdash;it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on &ldquo;Candidates&rdquo; to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.<div><ul><li>
Ensure high levels of customer satisfaction through excellent sales service</li><li>
Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>
Build productive trust relationships with wholesale and retail customers</li><li>
Process sales transactions accurately and consistent with policies and procedures</li><li>
Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>
Maintain precise work order files and formulas</li><li>
Pull appropriate products from the sales floor or warehouse</li><li>
Tint and mix products, as needed, to customer specifications</li><li>
Stock shelves and set up displays</li><li>
Clean store equipment</li><li>
Load/unload delivery trucks</li><li>
Assist in making deliveries, as needed</li><li>
Maintain in-stock and presentable condition assigned areas</li><li>
Remain knowledgeable on products offered and discuss available options</li><li>
Comply with inventory control procedures</li><li>
Suggest ways to improve sales</li></ul></div><div>
Minimum Requirements:</div><div><ul><li>
Must be at least eighteen (18) years of age</li><li>
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>
Must be able to read, write, comprehend, and communicate in English</li><li>
Must be able to read, write, comprehend, and communicate in Spanish</li><li>
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li><li>
If internal to Sherwin-Williams, you must have received at least a &ldquo;meets expectations&rdquo; (3) rating on your most recent performance appraisal</li><li>
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position</li></ul></div><div>
Preferred Qualifications:</div><div><ul><li>
Have a valid, unrestricted Driver&rsquo;s License</li><li>
Have at least a High School diploma or GED</li><li>
Have at least one (1) year of experience working in a delivery, retail, or customer service position</li><li>
Have previous work experience selling paint and paint-related products</li><li>
Have previous work experience operating tinting and mixing equipment</li></ul></div></div>

Bilingual Retail Customer Service Specialist (Spanish)

Redwood Market

We Have An Awesome Tuition Reimbursement Program!
 
PAY: Starting at $18.21 - $19.21 an Hour.
 Are you someone who thrives in a fast-paced environment? Join our team as a Retail Cashier / Customer Service Associate and be the friendly face our customers count on.In this role, you’ll deliver exceptional service at the register while supporting day-to-day store operations, including stocking, cleaning, and maintaining a welcoming environment. This is more than just a job it’s a path to grow your career. If you’re ready to make an impact and be part of a great team, Let’s Go!
 
Must be 21 years old to work in this role.
 
Perks/Benefits: 
<ul>
<li>Same Day Pay - Access your earnings when you need them</li>
<li>Fuel Discount - $.20 off per gallon (up to 100 gallons)</li>
<li>Employee Discount - 15% off most merchandise</li>
<li>$1.00 more per hour for overnight shifts (10 PM - 7 AM)</li>
<li>Profit Sharing Bonus – Paid twice a year</li>
<li>Opportunities for Advancement – We promote from within</li>
<li>Full-Time Benefits - Medical, dental, vision, and paid time off (PTO)</li>
<li>401(k) with Company Match + Performance-Based Raises</li>
<li>Tuition Reimbursement – Up to $5,250 per year and more!</li>
</ul>
Duties/Responsibilities: 
<ul>
<li>Greet every customer with a warm smile and friendly attitude.</li>
<li>Deliver a fast, accurate, and professional checkout experience.</li>
<li>Promote current sales, specials, and suggestively sell to enhance customer experience.</li>
<li>Process transactions accurately and responsibly, including alcohol and tobacco sales (must meet legal age requirements).</li>
<li>Maintain cleanliness inside and outside the store, including fuel islands.</li>
<li>Stock shelves, coolers, and displays with fresh and organized products.</li>
<li>Assist in maintaining foodservice and coffee areas, including cleaning and restocking.</li>
<li>Follow all food safety, sanitation, and labeling procedures.</li>
<li>Support team members and complete additional duties as assigned.</li>
</ul>
Skills/Qualifications: 
<ul>
<li>Must be 21+ to meet legal age requirements for regulated product sales.</li>
<li>Our stores require flexible availability for a 24/7 operation (including nights, weekends, and holidays)</li>
<li>Previous retail, cashier, or customer service experience a plus, but not required.</li>
<li>Strong communication skills and a friendly, helpful attitude.</li>
<li>A commitment to delivering outstanding customer experiences.</li>
<li>Ability to work as part of a team and take initiative independently.</li>
<li>Quick thinking, adaptable, and dependable.</li>
</ul>
Physical Requirements: 
<ul>
<li>Must be able to stand for an extended period.</li>
<li>While performing the duties of this job, frequently required to stand, walk, bend, and twist; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and talk and listen.</li>
<li>Must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds.</li>
<li>Work safely in work conditions that include heat, cold, allergen, noise, and fume/chemical/odor from gasoline and cleaning chemicals.</li>
</ul>
Jacksons is an Equal Employment Opportunity Employer and will ensure applicants and employees are given equal opportunities in employment and contracting activities regardless of race, religion, color, national origin, sex, age, disability, or any other protected characteristic.

Retail Cashier/Customer Service

The Spinx Company

JOB SUMMARY: The role of Customer Service Representative (CSR) at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct various financial transactions while creating a welcoming environment in support of our Company Policies, Core Values and Operations Top 10 Priorities. Job duties and responsibilities include but are not limited to ensuring store safety procedures are followed, food safety and sanitation standards are met or exceeded, as well as making certain that food quality, consistency, and selection meet company standards and expectations.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 <ul>
<li>Report for scheduled shifts on time and in proper uniform with a clean, professional appearance. Adhere to the Company Personal Appearance Policy.</li>
<li>All teammates are required to be cross-trained and proficient in performing all retail and food service responsibilities associated with the Customer Service Representative (CSR) role to ensure operational flexibility and team support.</li>
<li>Perform all assigned tasks and functions in such a way to keep your work environment, teammates and customers safe. Follow all safety policies and procedures while reporting any customer or employee accidents, unsafe conditions or hazards to your Store Safety Coordinator or GM.</li>
<li>Provide all customers with fast, friendly and accurate service. Ensure that each customer is respected and leaves our store feeling appreciated. Immediately report any customer-related issues or special request to management.</li>
<li>Accepts responsibility for having an organized work area, a clean and properly filled and faced sales floor along with spotless restrooms every hour of every day.</li>
<li>Accepts responsibility for the cleanliness of the exterior of the building including the grounds and forecourt.</li>
<li>Agrees to protect the assets of our company, including cash and inventory. Ensure that you abide by all policies and procedures as they relate to cash handling while accepting responsibility for accountability.</li>
<li>Adhere to all company policies as well as all local, state and federal regulations with regard to age restricted sale. During the purchase of an age restricted item, the customer must be asked if they are of legal age to purchase the product with proper ID to prove it. Any customer appearing under the age of 40 years old must be asked to produce a valid form of identification for verification.</li>
<li>Helps to ensure compliance with merchandising, pricing, food service and administrative requirements established by The Spinx Company.</li>
<li>Sets a positive tone within the store and demonstrates knowledge of all essential store functions.</li>
<li>Follows the proper flow of communication as outlined in the Store Operations Communication Guideline (When to Communicate)</li>
<li>For locations that have self-checkout, teammates may be responsible for assisting customers and expediting the line at the self-checkout area.</li>
</ul>
LIVING OUR CORE VALUES IS AN ESSENTIAL PART OF EACH AND EVERY JOB
 
<ul>
<li>CUSTOMER FOCUS – Our customers come first, and they are our partners in creating value. We are dedicated to satisfying the needs of our customers in a friendly, timely and safe manner. We believe that we can truly make life easier for our customers.</li>
<li>TEAMWORK – We work together to meet our goals and, in the process, create a work environment that is fast, friendly, and fun. We are supportive of each team member and treat one another with respect, valuing each other’s talents and contributions. Our competitive strength is and always will be our people.</li>
<li>COMMITTED TO QUALITY - We are committed to the highest level of quality and shared responsibility in everything we do. You should perform all duties in a safe manner, following safety policies and procedures.</li>
<li>ACCOUNTABILITY - We accept our individual and team commitments, and we do our best to meet them. If we make a mistake, we take responsibility for our actions and accept the consequences. We do what we say we are going to do.</li>
<li>PASSIONATE – We show pride, enthusiasm and determination in everything that we do. Our positive and optimistic attitude is contagious – within our team and with our customers. Passion is the fuel that drives our company to success!</li>
<li>COMMUNITY CENTRIC - We are committed to giving back to the communities we serve, and children are at the center of our giving mission. We foster opportunities to engage as a community partner and use our company resources to help make our communities a better place to work, live, and play.</li>
</ul>
QUALIFICATION REQUIREMENTS: The Customer Service Representative must be available to work a variety of shifts including but not limited to nights, weekends and holidays. The CSR may and be expected to periodically participate in company sponsored training classes related to his/her job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
LANGUAGE SKILLS: Effectively present information to Customers, Associates and Management. Ability to read, analyze and interpret financial reports and legal documents. Ability to respond to common inquiries or complaints from associates, customers, regulatory agencies or members of the business community. Must be able to speak, read and write in the English language.
 
MATHEMATICAL SKILLS: Ability to work with and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situation.
 
REASONING ABILITY: Ability to solve practical problems and deal with a variety of situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form.
 
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, handle or feel objects, use tools or controls, reach with hands and arms, talk and hear. The employee is frequently required to sit, climb or balance, stoop, kneel, crouch, or crawl, taste or smell. The employee may be required to stock shelves, carry trash containers, work with and around hot cooking equipment and grease and to tolerate gasoline fumes and cleaning products. The employee will be required to sweep, mop floors, dust shelves, clean restrooms, the parking lot and surrounding areas. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
 
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to wet and/or humid conditions fumes or airborne particles, and extreme cold. The employee occasionally works near moving mechanical parts, in high or precarious places and is occasionally exposed to toxic or caustic chemicals, extreme heat, and the risk of electrical shock. The noise level in the work environment is usually moderate to high.
 
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform as the Company may deem appropriate.

Customer Service Rep Retail 149 - Full-Time

David's Bridal

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
 If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!
 
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
 
Essential Job Functions: 
<ul>
<li>Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.</li>
<li>Use all systems to manage the customer flow to deliver five-star customer experience.</li>
<li>Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.</li>
<li>Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.</li>
<li>Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.</li>
<li>Promote all alterations services and personalization options.</li>
<li>Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.</li>
<li>Maintain high dress code standards as required by the Dress Code policy.</li>
<li>Greet and escort all alterations customers to and from alterations for appointments.</li>
<li>Press, steam, and spot clean all merchandise.</li>
<li>Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.</li>
<li>Build long-term relationships to meet and exceed customer satisfaction and loyalty.</li>
<li>Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.</li>
<li>Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.</li>
<li>Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.</li>
<li>Maintains a clean and well-organized alterations room.</li>
<li>Performs duties and tasks as assigned by store management.</li>
</ul>
Physical Demands: 
<ul>
<li>While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.</li>
</ul>
Education & Credentials: 
<ul>
<li>High school diploma or equivalent degree</li>
<li>1-2 years prior retail experience in an apparel or specialty store environment.</li>
<li>Prior sewing experience is helpful.</li>
<li>Prior experience with computerized POS (Point of Sale) system</li>
</ul>
Now that we’ve popped the question, please say “I do”.
 
Part Time Benefits Include: 
<ul>
<li>Rewarding Environment and Competitive Pay</li>
<li>Team Bonus</li>
<li>Dayforce Wallet – Get Paid Early!</li>
<li>Referral Incentive Program</li>
<li>Generous Dream Maker Discount After First Pay Period</li>
<li>Vision Care</li>
<li>Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury</li>
<li>401K Program</li>
<li>Discount for Identity Theft Protection</li>
<li>Discounts for Home and Auto Insurance</li>
<li>Discounts for Mobile</li>
<li>Legal Benefits (MetLife Hyatt Legal Plans)</li>
<li>Pet Insurance</li>
</ul>
Love wins when love is for Everyone!
 Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
 David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.
 Policy: Candidate Use of AI in Live Interviews
 We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.
 
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.
 The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

Alterations Customer Service Representative

The role of a CStore CSR at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct various financial transactions while creating a welcoming environment in support of our Company Policies, Core Values and Operations Priorities.
 Job duties and responsibilities include but are not limited to ensuring store safety procedures are followed, food safety and sanitation standards are met or exceeded, as well as making certain that food quality, consistency, and selection meet company standards and expectations.
 
Benefits: 
<ul>
<li>Anniversary Bonus ($50 every 6 months)</li>
<li>Premium Holiday Pay</li>
<li>Paid time off after 6 months</li>
<li>401k Retirement Plan with Company Match/Profit Sharing</li>
<li>$0.25 weekly fuel discount (per gallon)</li>
<li>Holiday Savings Club</li>
<li>Bi-Annual Reviews</li>
<li>Health Insurance</li>
<li>Dental/Vision Insurance</li>
<li>Short Term Disability</li>
<li>Tuition Assistance</li>
<li>Scholarship Opportunities</li>
</ul>
JOB SUMMARY: The role of Customer Service Representative (CSR) at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct various financial transactions while creating a welcoming environment in support of our Company Policies, Core Values and Operations Top 10 Priorities. Job duties and responsibilities include but are not limited to ensuring store safety procedures are followed, food safety and sanitation standards are met or exceeded, as well as making certain that food quality, consistency, and selection meet company standards and expectations.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
 <ul>
<li>Report for scheduled shifts on time and in proper uniform with a clean, professional appearance. Adhere to the Company Personal Appearance Policy.</li>
<li>All teammates are required to be cross-trained and proficient in performing all retail and food service responsibilities associated with the Customer Service Representative (CSR) role to ensure operational flexibility and team support.</li>
<li>Perform all assigned tasks and functions in such a way to keep your work environment, teammates and customers safe. Follow all safety policies and procedures while reporting any customer or employee accidents, unsafe conditions or hazards to your Store Safety Coordinator or GM.</li>
<li>Provide all customers with fast, friendly and accurate service. Ensure that each customer is respected and leaves our store feeling appreciated. Immediately report any customer-related issues or special request to management.</li>
<li>Accepts responsibility for having an organized work area, a clean and properly filled and faced sales floor along with spotless restrooms every hour of every day.</li>
<li>Accepts responsibility for the cleanliness of the exterior of the building including the grounds and forecourt.</li>
<li>Agrees to protect the assets of our company, including cash and inventory. Ensure that you abide by all policies and procedures as they relate to cash handling while accepting responsibility for accountability.</li>
<li>Adhere to all company policies as well as all local, state and federal regulations with regard to age restricted sale. During the purchase of an age restricted item, the customer must be asked if they are of legal age to purchase the product with proper ID to prove it. Any customer appearing under the age of 40 years old must be asked to produce a valid form of identification for verification.</li>
<li>Helps to ensure compliance with merchandising, pricing, food service and administrative requirements established by The Spinx Company.</li>
<li>Sets a positive tone within the store and demonstrates knowledge of all essential store functions.</li>
<li>Follows the proper flow of communication as outlined in the Store Operations Communication Guideline (When to Communicate)</li>
<li>For locations that have self-checkout, teammates may be responsible for assisting customers and expediting the line at the self-checkout area.</li>
</ul>
LIVING OUR CORE VALUES IS AN ESSENTIAL PART OF EACH AND EVERY JOB
 
<ul>
<li>CUSTOMER FOCUS – Our customers come first, and they are our partners in creating value. We are dedicated to satisfying the needs of our customers in a friendly, timely and safe manner. We believe that we can truly make life easier for our customers.</li>
<li>TEAMWORK – We work together to meet our goals and, in the process, create a work environment that is fast, friendly, and fun. We are supportive of each team member and treat one another with respect, valuing each other’s talents and contributions. Our competitive strength is and always will be our people.</li>
<li>COMMITTED TO QUALITY - We are committed to the highest level of quality and shared responsibility in everything we do. You should perform all duties in a safe manner, following safety policies and procedures.</li>
<li>ACCOUNTABILITY - We accept our individual and team commitments, and we do our best to meet them. If we make a mistake, we take responsibility for our actions and accept the consequences. We do what we say we are going to do.</li>
<li>PASSIONATE – We show pride, enthusiasm and determination in everything that we do. Our positive and optimistic attitude is contagious – within our team and with our customers. Passion is the fuel that drives our company to success!</li>
<li>COMMUNITY CENTRIC - We are committed to giving back to the communities we serve, and children are at the center of our giving mission. We foster opportunities to engage as a community partner and use our company resources to help make our communities a better place to work, live, and play.</li>
</ul>
QUALIFICATION REQUIREMENTS: The Customer Service Representative must be available to work a variety of shifts including but not limited to nights, weekends and holidays. The CSR may and be expected to periodically participate in company sponsored training classes related to his/her job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
LANGUAGE SKILLS: Effectively present information to Customers, Associates and Management. Ability to read, analyze and interpret financial reports and legal documents. Ability to respond to common inquiries or complaints from associates, customers, regulatory agencies or members of the business community. Must be able to speak, read and write in the English language.
 
MATHEMATICAL SKILLS: Ability to work with and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situation.
 
REASONING ABILITY: Ability to solve practical problems and deal with a variety of situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form.
 
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, handle or feel objects, use tools or controls, reach with hands and arms, talk and hear. The employee is frequently required to sit, climb or balance, stoop, kneel, crouch, or crawl, taste or smell. The employee may be required to stock shelves, carry trash containers, work with and around hot cooking equipment and grease and to tolerate gasoline fumes and cleaning products. The employee will be required to sweep, mop floors, dust shelves, clean restrooms, the parking lot and surrounding areas. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
 
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to wet and/or humid conditions fumes or airborne particles, and extreme cold. The employee occasionally works near moving mechanical parts, in high or precarious places and is occasionally exposed to toxic or caustic chemicals, extreme heat, and the risk of electrical shock. The noise level in the work environment is usually moderate to high.
 
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform as the Company may deem appropriate.
 
You found the extra space!
 The CStore CSR must be available to work a variety of shifts including but not limited to nights, weekends, and holidays.
 The CStore CSR may be expected to periodically participate in company sponsored training classes related to his/her job.
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
 The requirements listed are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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