retail customer service representative

EZCORP, Inc.

<div>Address: 3202 N First St. Abilene, Texas 79603
Brand: EZPawn
Pay range is based on experience from $14.00 per hour to $15.00 per hour. 
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!<ul><li>
Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program</li><li>
Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour</li><li>
Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position</li><li>
Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store</li></ul>
In addition to a great career, here are some of the other things we offer our Team Members:<ul><li>
Free Health Insurance*</li><li>
Competitive Wages</li><li>
Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance</li><li>
Great Working Hours</li><li>
401(k) with Company Match</li><li>
Generous Paid Time Off</li><li>
Holiday Pay</li><li>
Store Discount</li></ul>
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:<ul><li>
Providing excellent customer service by greeting customers, interacting with customers in person and on the phone</li><li>
Processing sales, loans, and extensions</li><li>
Performing opening and closing store duties</li></ul>
Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:<ul><li>
High school diploma or GED</li><li>
Customer service, cashier, or retail experience</li><li>
Excellent communication and interpersonal skills</li><li>
Work well independently and as member of a team</li><li>
Ability to multitask</li><li>
Able to pass a criminal background check and drug test</li><li>
Adhere to all Company policies, procedures, and regulations</li><li>
Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus</li><li>
Sales background, a plus</li><li>
Bilingual, a plus</li></ul><ul><li>No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.</li></ul></div>

Retail Customer Service

<div>Address: 2480 N. Rancho Dr. Las Vegas, Nevada 89130
Brand: EZPawn
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!<ul><li>
Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program</li><li>
Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour</li><li>
Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position</li><li>
Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store</li></ul>
In addition to a great career, here are some of the other things we offer our Team Members:<ul><li>
Free Health Insurance*</li><li>
Competitive Wages</li><li>
Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance</li><li>
Great Working Hours</li><li>
401(k) with Company Match</li><li>
Generous Paid Time Off</li><li>
Holiday Pay</li><li>
Store Discount</li></ul>
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:<ul><li>
Providing excellent customer service by greeting customers, interacting with customers in person and on the phone</li><li>
Processing sales, loans, and extensions</li><li>
Performing opening and closing store duties</li></ul>
Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:<ul><li>
High school diploma or GED</li><li>
Customer service, cashier, or retail experience</li><li>
Excellent communication and interpersonal skills</li><li>
Work well independently and as member of a team</li><li>
Ability to multitask</li><li>
Able to pass a criminal background check and drug test</li><li>
Adhere to all Company policies, procedures, and regulations</li><li>
Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus</li><li>
Sales background, a plus</li><li>
Bilingual, a plus</li></ul><ul><li>No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.</li></ul></div>

<div>Address: 9052 N. Federal Blvd. Federal Heights, Colorado 80260
Brand: EZPawn
Pay range is based on experience from $16.00 per hour to $17.50 per hour.
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!<ul><li>
Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program</li><li>
Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour</li><li>
Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position</li><li>
Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store</li></ul>
In addition to a great career, here are some of the other things we offer our Team Members:<ul><li>
Free Health Insurance*</li><li>
Competitive Wages</li><li>
Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance</li><li>
Great Working Hours</li><li>
401(k) with Company Match</li><li>
Generous Paid Time Off</li><li>
Holiday Pay</li><li>
Store Discount</li></ul>
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:<ul><li>
Providing excellent customer service by greeting customers, interacting with customers in person and on the phone</li><li>
Processing sales, loans, and extensions</li><li>
Performing opening and closing store duties</li></ul>
Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:<ul><li>
High school diploma or GED</li><li>
Customer service, cashier, or retail experience</li><li>
Excellent communication and interpersonal skills</li><li>
Work well independently and as member of a team</li><li>
Ability to multitask</li><li>
Able to pass a criminal background check and drug test</li><li>
Adhere to all Company policies, procedures, and regulations</li><li>
Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus</li><li>
Sales background, a plus</li><li>
Bilingual, a plus</li></ul><ul><li>No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.</li></ul></div>

DSI Systems Inc.

<div>Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&amp;T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. 
Key Responsibilities:
 Customer Support<ul><li>
Provide professional, friendly, and solution-focused support to AT&amp;T customers inside national retail locations.</li><li>
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.</li><li>
Troubleshoot wireless devices, network issues, and feature functionality.</li><li>
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.</li></ul>
 Retail Partner Support<ul><li>
Act as the AT&amp;T subject-matter expert for retail employees and third-party labor partners.</li><li>
Serve as the primary AT&amp;T representative for these partners, leading in-store support for retail escalations.</li><li>
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.</li></ul>
Work Environment &amp; Schedule Expectations
<ul><li>This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.</li><li>
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.</li><li>
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.</li></ul>
Operational Excellence<ul><li>
Navigate multiple systems simultaneously while engaging with customers in real time.</li><li>
Document all interactions thoroughly and accurately.</li><li>
Adhere to company policies, compliance requirements, and privacy standards.</li><li>
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.</li><li>
Execute and maintain approved planograms for mobile devices and signage</li><li>
Maintain inventory accuracy for display devices and fixtures</li><li>
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
 </li></ul>Collaboration &amp; Communication<ul><li>
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.</li><li>
Share insights on recurring issues to improve processes and customer experience.</li><li>
Maintain a positive, professional demeanor during all interactions.</li></ul> 
Requirements 
Required Skills &amp; Qualifications<ul><li>
Strong customer service and communication skills.</li><li>
Ability to handle high-stress or escalated situations with professionalism.</li><li>
Proficient in multitasking and navigating complex systems.</li><li>
Detail-oriented with strong problem-solving abilities.</li><li>
Ability to work flexible hours, including evenings, weekends, or holidays as needed.</li></ul>
Preferred Qualifications<ul><li>
Experience in wireless communications, retail customer service, or technical support
</li><li>Previous call center or retail support experience is a plus.</li></ul>
What We Offer<ul><li>
Competitive starting pay of $26 per hour!</li><li>
Comprehensive training and development programs</li><li>
A supportive and engaging team environment</li><li>
Opportunities for career growth and advancement</li></ul> 

Benefits 
<ul><li>
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment &ndash; no extended waiting period!</li><li>
401k Plan with employer matching after one year of employment
</li><li>Paid vacation, personal/sick days, and bereavement time after 90 days</li><li>
Employee Profit Sharing Program</li><li>
50% AT&amp;T wireless discount</li><li>
Paid training</li><li>
Advancement opportunities, we prefer to promote from within!</li></ul></div>

Retail Support Specialist

<div>
 
 Join Our Team!
 
 
 
 At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
 
 
 
 Job Overview
 
 
 
 The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&amp;T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
 
 
 
 Key Responsibilities
 
 :
 
 
 
 Customer Support
 
 
 
 <ul>
 <li>
 Provide professional, friendly, and solution-focused support to AT&amp;T customers inside national retail locations
 </li>
 <li>
 Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns
 </li>
 <li>
 Troubleshoot wireless devices, network issues, and feature functionality
 </li>
 <li>
 Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations
 
 
 </li>
 </ul>
 
 Retail Partner Support
 
 
 
 <ul>
 <li>
 Act as the AT&amp;T subject-matter expert for retail employees and third-party labor partners
 </li>
 <li>
 Serve as the primary AT&amp;T representative for these partners, leading in-store support for retail escalations
 </li>
 <li>
 Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience
 
 
 </li>
 </ul>
 
 Work Environment &amp; Schedule Expectations
 
 
 
 <ul>
 <li>
 This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day
 </li>
 <li>
 Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs
 </li>
 <li>
 Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Navigate multiple systems simultaneously while engaging with customers in real time
 </li>
 <li>
 Document all interactions thoroughly and accurately
 </li>
 <li>
 Adhere to company policies, compliance requirements, and privacy standards
 </li>
 <li>
 Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores
 </li>
 <li>
 Execute and maintain approved planograms for mobile devices and signage
 </li>
 <li>
 Maintain inventory accuracy for display devices and fixtures
 </li>
 <li>
 Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
 
 
 </li>
 </ul>
 
 Collaboration &amp; Communication
 
 
 
 <ul>
 <li>
 Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents
 </li>
 <li>
 Share insights on recurring issues to improve processes and customer experience
 </li>
 <li>
 Maintain a positive, professional demeanor during all interactions
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Strong customer service and communication skills
 </li>
 <li>
 Ability to handle high-stress or escalated situations with professionalism
 </li>
 <li>
 Proficient in multitasking and navigating complex systems
 </li>
 <li>
 Detail-oriented with strong problem-solving abilities
 </li>
 <li>
 Ability to work flexible hours, including evenings, weekends, or holidays as needed
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in wireless communications, retail customer service, or technical support
 </li>
 <li>
 Previous call center or retail support experience is a plus
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive starting pay of $26 per hour!
 </li>
 <li>
 Comprehensive training and development programs
 </li>
 <li>
 A supportive and engaging team environment
 </li>
 <li>
 Opportunities for career growth and advancement
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
 </li>
 <li>
 401k Plan with employer matching after one year of employment
 </li>
 <li>
 Paid vacation, personal/sick days, and bereavement time after 90 days
 </li>
 <li>
 Employee Profit Sharing Program
 </li>
 <li>
 50% AT&amp;T wireless discount
 </li>
 <li>
 Paid training
 </li>
 <li>
 Advancement opportunities, we prefer to promote from within!
 </li>
 </ul>
</div>

Bell & Associates Insurance Services LLC

** Must get Licensed to sell Insurance in the State of MI within 60 days of hire**Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess strong communication skills and a passion for helping customers. This role involves assisting clients with inquiries, providing information about products and services, and ensuring a positive customer experience. The Customer Service Representative will play a crucial role in maintaining customer satisfaction and loyalty.Responsibilities<ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner.</li><li>Provide accurate information regarding products, services, and benefits administration.</li><li>Assist customers with sales administration tasks, including order processing and account management.</li><li>Analyze customer needs to recommend appropriate solutions or products.</li><li>Conduct telemarketing efforts to promote services and engage potential clients.</li><li>Collaborate with outside sales teams to support sales initiatives and enhance customer relationships.</li><li>Maintain detailed records of customer interactions and transactions.</li><li>Ensure compliance with HIPAA regulations when handling sensitive information.</li><li>Stay informed about market trends and competitor offerings to effectively address customer concerns.</li></ul>Qualifications<ul><li>Previous experience in customer service or retail sales is preferred.</li><li>Strong communication skills, both verbal and written, with the ability to engage effectively with customers.</li><li>Familiarity with benefits administration and sales administration processes is a plus.</li><li>Ability to analyze customer needs and provide tailored solutions.</li><li>Experience in telemarketing or outside sales is an advantage.</li><li>Proficient in using computer systems and software for record keeping and communication.</li><li>Excellent problem-solving skills with a focus on delivering exceptional service.</li><li>A positive attitude, team-oriented mindset, and willingness to learn are essential for success in this role.</li></ul>Join our team as a Customer Service Representative where you can make a difference by providing outstanding support to our valued customers!Part time Monday-Friday 9:00-4:30PJob Type: Part-timePay: $17.00 - $20.00 per hourBenefits:<ul><li>Paid time off</li><li>Referral program</li></ul>Work Location: In person

Hybrid Customer Service Representative - Part Time

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