retail customer service representative

Coastal Connections Inc

<p>Coastal Connections is a sales and business development firm working with home improvement clients and retail partners in Stamford and the surrounding areas. Our team members discuss applicable service and product solutions with new customers looking for assistance with their home improvement projects. By working directly with the consumer base within retail locations, we are able to ensure that all bases are covered and customers are provided with a cohesive sales experience.</p><p>As a Retail Customer Representative, you&rsquo;ll support customers in-store and help them understand home improvement products, installation options, and service plans. This role is excellent for individuals who enjoy offering guidance and creating positive in-store experiences.</p><p><b>Retail Customer Representative Role Responsibilities:</b></p><ul><li>Assist homeowners with service and product selection by understanding their needs and providing expert advice to enhance their project outcomes.</li><li>Respond to customer inquiries in a retail setting, providing clear and helpful guidance on home improvement products and services.</li><li>Process orders accurately, ensuring timely delivery and seamless customer experiences.</li><li>Track and resolve customer complaints, concerns, or issues promptly while maintaining a professional demeanor.</li><li>Collaborate with sales and field teams to coordinate project timelines and follow-ups, ensuring customer satisfaction.</li><li>Document interactions and maintain accurate customer records in CRM systems to support continuous improvement.</li><li>Proactively identify opportunities to upsell products or additional services that benefit the customer and increase revenue.</li><li>Participate in team meetings to share insights, contribute to service improvements, and meet collective performance goals.</li></ul><p><b>Retail Customer Representative Qualifications:</b></p><ul><li>Friendly, customer-focused demeanor.</li><li>Ability to communicate clearly and remain patient under pressure.</li><li>Willingness to learn home improvement product features.</li><li>Strong organizational and multitasking abilities.</li><li>Fast learner with a proactive work ethic.</li><li>Comfortable working in retail settings and speaking with customers.</li><li>Professional presentation and reliable attendance.</li></ul><p><b>Compensation &amp; Job Details:</b></p><ul><li><b>Position Type:</b> Full-Time</li><li><b>Earnings:</b> Commission Based**On average, representatives earn between $50,000-$60,000/year.</li><li><b>Schedule:</b> Monday-Saturday (Approx. 40-50 hrs/week)</li><li><b>Job Locations:</b> Main office location and retail store locations in Stamford, Bridgeport, Milford, White Plains and surrounding areas as assigned.</li></ul><p><b>Clients &amp; Products:</b> Promote Home Improvement services including renovations and remodeling, design services, product and appliance upgrades and installation, and other home enhancements</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Professional development assistance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Customer Representative- Retail

Corner Home Medical

<div><div><div><b>Be the Friendly Face That Makes a Difference!</b><br>
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<div><b>Retail Customer Service Representative</b>
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</div><div><b>Location</b>: On Site | 4418 Haines Rd<br>
</div><div><b>Schedule</b>: Mon-Fri | 8:30am-5pm | Full-Time
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</div><div><b>Pay</b>: $18/hr<br>
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<div>Corner Home Medical is more than just a provider of Durable Medical Equipment - we're a trusted, family-owned business that's been serving Minnesota and surrounding communities with care, compassion, and commitment.<br>
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<div>As our business grows, we're looking for an <b>energetic, people-loving team member</b> to be the smiling face that helps customers feel cared for and supported in our retail setting. If you enjoy meaningful work, fact-to-face interaction, and variety in your day, this role is calling your name!<br>
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<div><b>What You'll Be Doing:</b>
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</div><ul><li>Welcome and assist walk-in customers with equipment orders and purchases.
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</li><li>Guide customers through product options, pricing, and insurance coverage.
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</li><li>Accurately enter customer and order information into our system.
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</li><li>Verify all insurance details according to company protocols.
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</li>Answer customer questions with professionalism, empathy, and clarity.<br>
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<div><b>What You Bring to the Table:</b>
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</div><ul><li>Previous experience in medical billing or terminology is helpful (but not required)
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</li><li>Strong written and verbal communication skills + polite phone etiquette
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</li><li>Ability to stay organized and juggle multiple tasks like a pro
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</li><li>English fluency in speaking, writing, and reading
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</li>A friendly attitude and a passion for helping people<br>
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<div><b>Why Corner Home Medical?</b>
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</div><ul><li>Paid Training
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</li><li>Career Advancement Opportunities
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</li><li>Referral Incentives
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</li><li>401(k) matching up to 4%
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</li><li>Medical, Dental, Vision, &amp; HSA
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</li><li>PTO and Work-Life Balance
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</li>Life Insurance &amp; Disability<br>
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<div>We're proud to be a leader in our community, and even prouder of the people who represent us every day. If you're ready to build relationships, offer genuine support, and grow your career with a team that truly cares - <b>we'd love to meet you</b>.<br>
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<div>Apply today and make very interaction matter!</div></div></div><div></div>

Customer Service Representative - Durable Medical Equipment

Elements Massage

<div>Overview:<p></p><div><br>
Hiring immediately for a lead sales associate / customer service representative in the health and wellness industry. We are looking for fantastic sales associates to provide excellent customer service to our clients. This person will follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty. The Lead WMA will be responsible for lead management, outreach, and conversion as well as client experience and retention.</div><div></div><div><b><br>
Lead Sales Associate / Customer Service Representative Benefits:</b></div><ul><li>
Pay up to $20 per hour depending on experience</li><li>
Bonuses based on monthly conversion numbers</li><li>
A complimentary monthly massage at the studio</li><li>
Our team members will earn commission for wellness plan sales and have opportunities to earn up to $750 in additional bonuses.</li></ul><p></p><div><b><br>
Lead Sales Associate / Customer Service Representative Qualifications:</b></div><ul><li>
Manages lead outreach and contacts perspective members</li><li>
Works with Marketing Team on best demonstrated practices for lead conversion strategies</li><li>
Customer service oriented with a focus on member retention</li><li>
Results oriented, metrics driven</li><li>
1+ years of Sales experience preferred</li><li>
Basic computer skills</li><li>
Ability to multitask</li><li>
Must be outgoing, positive, cheerful, engaging, energetic, and resourceful</li><li>
Strong verbal and written communications skills</li><li>
Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers</li><li>
Must be an excellent organizer and problem solver with strong project management skills</li><li>
Must be able to work flexible days and hours; including nights, weekends, and holidays</li><li>
MindBody Software experience a plus</li></ul><div>
Apply today! We would love to meet you and discuss the possibility of a long and rewarding career!</div>
Legal Disclaimer: &copy;2023 Elements Therapeutic Massage, LLC (&ldquo;ETM&rdquo;). Each Elements Massage&reg; studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners&rsquo; studios are their employees, not those of ETM. Elements Massage&reg; + design are registered trademarks owned by ETM.</div>

Lead Retail Sales Associate / Customer Service

WESCO

Overview <p>As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and / or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.</p> Responsibilities <ul> <li>Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.</li> <li>Process payments for cash account customers.</li> <li>Research and resolve customer problems, acting as the customer liaison between other departments when necessary.</li> <li>Back-up support to sales counter with walk in and telephone inquiries.</li> </ul> Qualifications <ul> <li>High School Degree or Equivalent required</li> <li>Associates' Degree ( / College Diploma (Canada) preferred</li> <li>2-4 years of relevant experience</li> <li>Solid interpersonal skills that allow one to work effectively in a diverse working environment</li> <li>Able to effectively communicate both verbally and in writing</li> <li>Able to work well under pressure</li> <li>Strong attention to detail</li> <li>Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times</li> <li>Computer literate, including effective working skills of MS Word, Excel, and e-mail</li> </ul>

Representative - Customer Service

<div>Overview:<p></p><p><br>
If you&rsquo;re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!</p><div></div><div><b><br>
Retail Sales Associates enjoy the following perks:</b></div><ul><li>
Pay $16.66 -$18.00 per hour depending on experience</li><li>
Bonuses based on monthly conversion numbers</li><li>
Medical insurance</li><li>
A complimentary monthly massage at the studio</li><li>
Our team members will earn commission for wellness plan sales and have opportunities to earn up to [$200+] in additional bonuses.</li></ul><div></div><div><b><br>
Here's what we are looking for:</b></div><ul><li>
Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.</li><li>
The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.</li><li>
The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:</li><li>
Prior retail sales experience preferred; selling memberships or services in&#8208;person to potential clients.</li><li>
Customer Service in a spa&#8208;like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.</li><li>
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy&#8208;to&#8208;learn computer programs.</li><li>
Driven to create the best work environment for the employees and the best experiences for the client.</li></ul>
Legal Disclaimer: &copy;2023 Elements Therapeutic Massage, LLC (&ldquo;ETM&rdquo;). Each Elements Massage&reg; studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners&rsquo; studios are their employees, not those of ETM. Elements Massage&reg; + design are registered trademarks owned by ETM.</div>

Retail Sales Associate / Customer Service

AutoZone

<div>AutoZone&rsquo;s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.<br>
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<div>Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public.</div></div>

Retail Sales Associate – Full Time

Avery Dennison

<div><b>Company Description</b><p><br>
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.</p><b><br>
Job Description</b><p><br>
Job Description</p><p>
REPRESENTATIVE ACTIVITIES: Activities and duties will vary dependent upon functional area assigned. Activities may include, but are not limited to:</p><ul><li><p>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</p></li><li><p>
Provides telephone customer service regarding the company's services and/or products.</p></li><li><p>
Identifies customer's needs and determines appropriate action</p></li><li><p>
Promotes and sells the company's products or services.</p></li><li><p>
Investigates and resolves complaints.</p></li><li><p>
Uses a computer system to track questions and answers as well as enter and track the status of orders.</p></li><li><p>
Evaluates and resolves customer complaints professionally and tactfully.</p></li><li><p>
Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.</p></li><li><p>
Authorizes credit memos/refunds within policy and according to established procedures.</p></li><li><p>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</p></li><li><p>
Implement account service strategies.</p></li><li><p>
Principal liaison with marketing and sales for assigned customers.</p></li><li><p>
Implementation of marketing programs for assigned accounts.</p></li><li><p>
Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.</p></li><li><p>
Initiate and implement initiatives which improve customer service and responsiveness.</p></li><li><p>
Coordinate with Logistics and Operations on capacity planning and scheduling.</p></li><li><p>
Champion customer needs and follow up on customer inquiries.</p></li><li><p>
Provide responsive order management support including order entry, or expediting and shipment information to customers.</p></li><li><p>
Proactively communicate supply chain issues and provide alternatives.</p></li><li><p>
Attend technical training seminars.</p></li><li><p>
Back-up team-members when workload makes this necessary.</p></li></ul><b><br>
Qualifications</b><p><br>
Qualifications</p><p>
Requirements:</p><ul><li><p>
Degree or Equivalent Diploma required.</p></li><li><p>
2.-3 years in Customer Service or related experience is a plus.</p></li><li><p>
Good written, verbal and telephone communication skills.</p></li><li><p>
Good data entry and organizational skills. Detailed oriented and good follow-up skills</p></li><li><p>
Able to effectively manage many priorities and issues.</p></li><li><p>
Understanding of applicable computer systems, such as Microsoft Office and function specific software.</p></li><li><p>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</p></li><li><p>
Provides telephone customer service regarding the company's services and/or products.</p></li><li><p>
Identifies customer's needs and determines appropriate action</p></li><li><p>
Promotes and sells the company's products or services.</p></li><li><p>
Investigates and resolves complaints.</p></li><li><p>
Uses a computer system to track questions and answers as well as enter and track the status of orders.</p></li><li><p>
Evaluates and resolves customer complaints professionally and tactfully.</p></li><li><p>
Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.</p></li><li><p>
Authorizes credit memos/refunds within policy and according to established procedures.</p></li><li><p>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</p></li><li><p>
Implement account service strategies.</p></li><li><p>
Principal liaison with marketing and sales for assigned customers.</p></li><li><p>
Implementation of marketing programs for assigned accounts.</p></li><li><p>
Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.</p></li><li><p>
Initiate and implement initiatives which improve customer service and responsiveness.</p></li><li><p>
Coordinate with Logistics and Operations on capacity planning and scheduling.</p></li><li><p>
Champion customer needs and follow up on customer inquiries.</p></li><li><p>
Provide responsive order management support including order entry, or expediting and shipment information to customers.</p></li><li><p>
Proactively communicate supply chain issues and provide alternatives.</p></li><li><p>
Attend technical training seminars.</p></li><li><p>
Back-up team members when workload makes this necessary.</p></li><li><p>
Partner with Inside Sales to assist in achieving sales goals.</p></li></ul><b><br>
Additional Information</b><p><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</p></div>

Customer Service Representative-Apparel Industry

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