retail customer service specialist

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.</p><p>
As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.</p><p></p><p><b><br>
Job responsibilities</b></p><p></p><ul>
<li>Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products</li>
<li>Utilizes customer service expertise to interpret needs and deliver continuous insights</li>
<li>Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience</li>
<li>Excels both independently and collaboratively, driving team success and achieving goals</li>
<li>Follows all regulatory and departmental practices and procedures diligently</li>
<li>Takes ownership of each customer interaction while treating them with respect and responding with empathy</li></ul><div><br>
<br>
</div><div><b>Required qualifications, capabilities, and skills</b></div><div></div><div>
<ul><li>Communication, information gathering, and decision-making skills</li>
<li>Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately</li>
<li>Ability to manage complex customer interactions using empathy, composure, and sound judgment</li>
<li>Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments</li>
<li>Adaptability and efficiency in fast-paced, dynamic, and results-driven environments</li>
<li>Ability to solve problems and effectively present and explain solutions</li>
<li>Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals</li>
<li>Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting</li>
<li>High school diploma or GED required</li><br>
</ul></div><div></div><br>
<div><b>Preferred qualifications, capabilities, and skills</b></div><div></div><div>
<ul><li>Developing ability to use data to understand issues and opportunities</li>
<li>Developing skills in using AI technology for automation and prompt writing</li><br>
</ul><div></div><br>
<div><b>Work Schedule</b><br>
</div><div></div><br>
<div>Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.
</div></div><p></p><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>Operations teams develop and manage innovative, secure service solutions to meet clients&rsquo; needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.</div></div>

Retail Customer Service Account Specialist I

Cotiviti

<div>Overview:
<p>
The Client Solution Specialist I Retail is a key member of the Cotiviti Retail team, responsible for supporting client relationships, managing client enhancement requests, and providing application support. This role is ideal for a client-focused professional with experience in a retail-related industry, strong written and verbal communication skills, and the ability to analyze complex information in a dynamic, matrixed environment.</p><div></div><div><br>
In this role, the Client Solution Specialist supports the successful delivery of solutions and services for strategic clients across the Retail division. The specialist collaborates closely with cross-functional partners&mdash;including Go-To-Market (GTM), development, product, and content teams&mdash;to ensure client needs are understood, prioritized, and effectively addressed.</div>
Responsibilities:
<ul><li>Produce and maintain documentation related to client projects, meetings, calls, product specifications, special initiatives, and follow-up actions.</li><li>
Serve as a primary point of contact for assigned clients, interacting directly to drive satisfaction and product success.</li><li>
Collaborate cross-functionally with Development, Engineering, Project Management, Sales, Operations, and Data Management to deliver all contractually required services.</li><li>
Investigate, analyze, and respond to client questions and issues for product.</li><li>
Explain and demonstrate alert applications and product functionality to clients.</li><li>
Generate, interpret, and present client and product performance reports.</li><li>
Provide data analysis on client-specific datasets and broader retail data trends.</li><li>
Support invoicing and contract management efforts by maintaining accurate records for assigned clients.</li><li>
Monitor product usage and proactively share insights and findings with internal Cotiviti stakeholders.</li><li>
Coordinate implementation, ongoing support, and maintenance activities for assigned accounts.</li><li>
Complete all responsibilities as outlined in the annual performance review and/or goal setting<b>.</b></li><li>
Complete all special projects and other duties as assigned.</li><li>
Must be able to perform duties with or without reasonable accommodation.</li></ul><div>
This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.</div>
Qualifications:
<ul><li>B.S., B.A, or advanced degree in business or retail related field, or equivalent experience.
</li><li>1-3 years working in customer relations, sales or Client Services required.
</li><li>Proven ability to manage client expectations, multiple tasks, and deadline accountability.
</li><li>Strong analytical skills with the demonstrated ability to research and make decisions based on the day-to-day and complex customer problems required.
</li><li>Excellent oral and written skills are required.
</li><li>Excellent organization skills, with ability to track multiple projects simultaneously.
</li><li>Strong interpersonal skills required.
</li><li>Understands that the clients&rsquo; best interests are served through smooth, seamless service delivery.
</li><li>Proactive, self-motivated individual with a demonstrated ability to work well in a group setting. Must be able to perform daily functions with little supervision.
</li><li>Strong technical skills, with proven track-record of working with robust software platforms.
</li><li>Proficiency in Microsoft Office Suite, including PowerPoint, Word, Excel, and Outlook.</li></ul><div><b>
Mental Requirements:</b></div><ul><li>
Communicating with others to exchange information.</li><li>
Assessing the accuracy, neatness, and thoroughness of the work assigned.</li></ul><div><b>
Physical Requirements and Working Conditions:</b></div><ul><li>
Remaining in a stationary position, often standing or sitting for prolonged periods.</li><li>
Repeating motions that may include the wrists, hands, and/or fingers.</li><li>
Must be able to provide a dedicated, secure work area.</li><li>
Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
</li><li>No adverse environmental conditions are expected.</li></ul><div>
Base compensation ranges from $58,000 to $78,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.</div><div></div><div><br>
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.</div><div></div><div><br>
Date of posting: 04/12/2026</div><div>
Applications are assessed on a rolling basis. We anticipate that the application window will close on 06/12/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.</div><div>
#LI-JB1</div><div>
#LI-Remote</div><div>
#senior</div></div>

Client Solution Specialist I - Retail

Ocean State Job Lot

<div><p><i>Compensation for this opportunity is based on candidate experience and position</i></p>
<p><b>
Join our team! All associates receive a 30% discount!</b></p>
<p><b>
Pay Range for this position is between $15.75 - $16.75</b></p>
<p><b>
Company Overview:</b></p>
<p>
Ocean State Job Lot (&ldquo;OSJL&rdquo; and &ldquo;Company&rdquo;) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.</p>
<p><b>
Job Description:</b></p>
<p>
The Store Specialist role at OSJL plays a key role in creating a positive and engaging customer experience. This role handles customer service, processes complex point-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas &ndash; all while adhering to Company policies and merchandising guidelines. The role also provides oversight of assigned associates and activities.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment.</li>
<li>Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions.</li>
<li>Promote Company-wide customer initiatives (donations, loyalty programs, promotions).</li>
<li>Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines.</li>
<li>Train and coordinate assigned associates, manage breaks according to policy and regulations.</li>
<li>Communicate issues and improvement opportunities to store leadership.</li>
<li>Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning.</li>
<li>Handle daily damages and returns according to established procedures.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred.</li>
<li>Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required.</li>
<li>Full-time associates in this role must have availability to work as needed by the business including nights and weekends.</li>
<li>Must be 18 years of age or older.</li>
</ul>
<p><b>Work Environment:</b></p>
<ul>
<li>Work primarily in a climate controlled environment with minimal safety/health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and/or positioning oneself to complete various tasks throughout the shift.</li>
<li>Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: should be able to lift 35 lbs on a regular basis.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li>
</ul>
<p>This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.</p>
<p><i>
#INDRETAIL</i></p></div>

Retail Store Specialist (Customer Service/Merchandising) - Full Time

Sherwin-Williams

<div>This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store&rsquo;s sales goals.<br>
<div></div><br>
<div>Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company&rsquo;s customers, staff, employees, vendors, contractors, and the general public.
</div><p>
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:</p>
<p>
Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
<br>
Career &hellip; with opportunities to learn, develop new skills and grow your contribution
<br>
Connection &hellip; with an inclusive team and commitment to our own and broader communities
<br>
It's all here for you... let's Create Your <b>Possible</b></p>
<p><b>
What is the Process to get Started?</b>
<br>
Step 1 &ndash; Online Application
<br>
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/<br>
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners</p>
<p>
Step 2 &ndash; Digital Interview
<br>
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
<br>
You&rsquo;ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation</p>
<p>
Step 3 &ndash; In-Store Interview
<br>
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.</p>
<p>
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute&mdash;it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on &ldquo;Candidates&rdquo; to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.</p>
<p>
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.</p>
<p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.</p>
<p>
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</p>
<p>
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.</p>
<p>
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.</p><div><ul><li>
Ensure high levels of customer satisfaction through excellent sales service</li><li>
Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>
Build productive trust relationships with wholesale and retail customers</li><li>
Process sales transactions accurately and consistently with policies and procedures</li><li>
Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>
Maintain precise work order files and formulas</li><li>
Pull appropriate products from the sales floor or warehouse</li><li>
Tint and mix products, as needed, to customer specifications</li><li>
Stock shelves and set up displays</li><li>
Clean store equipment</li><li>
Load/unload delivery trucks</li><li>
Assist in making deliveries, as needed</li><li>
Maintain in-stock and presentable condition assigned areas</li><li>
Remain knowledgeable on products offered and discuss available options</li><li>
Comply with inventory control procedures</li><li>
Suggest ways to improve sales</li></ul></div><div><b>
Minimum Requirements:</b></div><div><ul><li>
Must be at least eighteen (18) years of age</li><li>
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>
Must have a valid, unrestricted Driver&rsquo;s License</li><li>
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li></ul></div><div><b>
Preferred Qualifications:</b></div><div><ul><li>
Have at least a High School diploma or GED</li><li>
Have at least one (1) year of experience working in a delivery, retail, or customer service position</li><li>
Have previous work experience selling paint and paint-related products</li><li>
Have previous work experience operating tinting and mixing equipment</li><li>
Ability to read, write, comprehend, and communicate in more than one language</li><li>
Ability to read, write, comprehend, and communicate in Spanish</li></ul></div><div></div><div><br>
#SHWSales</div></div>

Customer Service Specialist

YORK AUTO GROUP

<div>Description:
<p><b>
Toyota of York</b> is hiring for a Customer Support Specialist/Cashier in our Service Center! This position involves working in a fast-paced, fun environment. The cashier handles all aspects of customer check-out as well as several administrative and miscellaneous duties to ensure good hospitality for our customers. This position is ideal for someone who enjoys working with people and using their exceptional organizational and customer service skills.</p><p><br>
</p><p><b>Responsibilities and Duties</b></p><ul><li>Receives cash, checks and credit card payments from Service and Parts customers and records the amount received</li><li>Verifies accuracy of the customer&rsquo;s bill using the dealership&rsquo;s computer system and closed paid tickets</li><li>Directs customers who have additional questions or concerns to their Service Advisor or other appropriate individual</li><li>Records monies received on daily settlement sheets and verifies against cash-on-hand.</li><li>Balances drawer at end of shift.</li><li>Monitors list of customers in waiting area and follows up with service advisors and customers appropriately</li><li>Maintains a pleasant environment for customers by monitoring coffee station</li><li>General office duties including scanning customer invoices</li><li>Answering phones and scheduling customer appointments</li><li>Other miscellaneous duties as assigned</li></ul>
Requirements:
<p>
 <b>Job Requirements:</b></p><ul><li><ul><li>High school diploma or equivalent</li></ul></li><li>
 Evening and weekends</li><li><ul><li>Excellent customer service skills</li><li>Positive attitude</li><li>Strong organization and communication skills</li><li>Must be able to multitask</li><li>Must be currently eligible to work in the U.S.</li></ul></li></ul><p><i>
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.</i></p></div>

Part Time Customer Support Specialist/ Cashier

<div><p>This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store&rsquo;s sales goals.</p><div><br>
</div><div>
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company&rsquo;s customers, staff, employees, vendors, contractors, and the general public.</div><div>
</div><div>
The individual selected for this role will be expected to work at stores 705445 42 Portsmouth Ave., Stratham, NH 03885 and 901 Central Ave., Dover, NH 03820</div><p>
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:</p>
<p>
Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
<br>
Career &hellip; with opportunities to learn, develop new skills and grow your contribution
<br>
Connection &hellip; with an inclusive team and commitment to our own and broader communities
<br>
It's all here for you... let's Create Your <b>Possible</b></p>
<p><b>
What is the Process to get Started?</b>
<br>
Step 1 &ndash; Online Application
<br>
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/<br>
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners</p>
<p>
Step 2 &ndash; Digital Interview
<br>
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
<br>
You&rsquo;ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation</p>
<p>
Step 3 &ndash; In-Store Interview
<br>
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.</p>
<p>
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute&mdash;it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on &ldquo;Candidates&rdquo; to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.</p>
<p>
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.</p>
<p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.</p>
<p>
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</p>
<p>
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.</p>
<p>
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.</p><div><ul><li>
Ensure high levels of customer satisfaction through excellent sales service</li><li>
Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>
Build productive trust relationships with wholesale and retail customers</li><li>
Process sales transactions accurately and consistently with policies and procedures</li><li>
Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>
Maintain precise work order files and formulas</li><li>
Pull appropriate products from the sales floor or warehouse</li><li>
Tint and mix products, as needed, to customer specifications</li><li>
Stock shelves and set up displays</li><li>
Clean store equipment</li><li>
Load/unload delivery trucks</li><li>
Assist in making deliveries, as needed</li><li>
Maintain in-stock and presentable condition assigned areas</li><li>
Remain knowledgeable on products offered and discuss available options</li><li>
Comply with inventory control procedures</li><li>
Suggest ways to improve sales</li></ul></div><div><b>
Minimum Requirements:</b></div><div><ul><li>
Must be at least eighteen (18) years of age</li><li>
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>
Must have a valid, unrestricted Driver&rsquo;s License</li><li>
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li><li>
If internal to Sherwin-Williams, you must have received at least a &ldquo;meets expectations&rdquo; (3) rating on your most recent performance appraisal</li><li>
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position</li></ul></div><div><b>
Preferred Qualifications:</b></div><div><ul><li>
Have at least a High School diploma or GED</li><li>
Have at least one (1) year of experience working in a delivery, retail, or customer service position</li><li>
Have previous work experience selling paint and paint-related products</li><li>
Have previous work experience operating tinting and mixing equipment</li><li>
Ability to read, write, comprehend, and communicate in more than one language</li><li>
Ability to read, write, comprehend, and communicate in Spanish</li></ul></div></div>

Multi-Location Customer Service Specialist

<div><p>The individual selected for this role will be expected to work at stores within a 25-mile radius of Store #707398, located at: 11139 Airline Hwy, Gonzales, LA 70737.<br>
This is a Part-time position.</p><p>
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store&rsquo;s sales goals.</p><div><br>
</div><div>
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company&rsquo;s customers, staff, employees, vendors, contractors, and the general public.</div><p>
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:</p>
<p>
Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
<br>
Career &hellip; with opportunities to learn, develop new skills and grow your contribution
<br>
Connection &hellip; with an inclusive team and commitment to our own and broader communities
<br>
It's all here for you... let's Create Your <b>Possible</b></p>
<p><b>
What is the Process to get Started?</b>
<br>
Step 1 &ndash; Online Application
<br>
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/<br>
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners</p>
<p>
Step 2 &ndash; Digital Interview
<br>
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
<br>
You&rsquo;ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation</p>
<p>
Step 3 &ndash; In-Store Interview
<br>
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.</p>
<p>
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute&mdash;it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on &ldquo;Candidates&rdquo; to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.</p>
<p>
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.</p>
<p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.</p>
<p>
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</p>
<p>
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.</p>
<p>
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.</p><div><ul><li>
Ensure high levels of customer satisfaction through excellent sales service</li><li>
Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>
Build productive trust relationships with wholesale and retail customers</li><li>
Process sales transactions accurately and consistently with policies and procedures</li><li>
Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>
Maintain precise work order files and formulas</li><li>
Pull appropriate products from the sales floor or warehouse</li><li>
Tint and mix products, as needed, to customer specifications</li><li>
Stock shelves and set up displays</li><li>
Clean store equipment</li><li>
Load/unload delivery trucks</li><li>
Assist in making deliveries, as needed</li><li>
Maintain in-stock and presentable condition assigned areas</li><li>
Remain knowledgeable on products offered and discuss available options</li><li>
Comply with inventory control procedures</li><li>
Suggest ways to improve sales</li></ul></div><div><b>
Minimum Requirements:</b></div><div><ul><li>
Must be at least eighteen (18) years of age</li><li>
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>
Must have a valid, unrestricted Driver&rsquo;s License</li><li>
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li></ul></div><div><b>
Preferred Qualifications:</b></div><div><ul><li>
Have at least a High School diploma or GED</li><li>
Have at least one (1) year of experience working in a delivery, retail, or customer service position</li><li>
Have previous work experience selling paint and paint-related products</li><li>
Have previous work experience operating tinting and mixing equipment</li><li>
Ability to read, write, comprehend, and communicate in more than one language</li><li>
Ability to read, write, comprehend, and communicate in Spanish</li></ul></div><div></div><div><br>
#SHWSales</div></div>

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