retail manager

Whitecollars

<div>Company Description 
My Little Home is a retailer of home textiles and accessories, with six vibrant stores across the kingdom, located in 
Jeddah, Riyadh, and Madina. In addition to physical stores, MLH e-commerce platform serves customers 
nationwide.
Our aim is to be a distinguished lifestyle brand, offering products with designs that make a statement. We are 
committed to providing our customers with high-quality materials at reasonable prices. At MLH, we believe in 
enhancing our customers' living spaces with beautiful and comfortable home essentials that reflect their personal style. 
Job Description 
Job Summary: 
 
The Retail Manager is responsible for overseeing day-to-day retail store operations to ensure strong sales 
performance, consistent customer experience, and efficient execution of company standards. This role focuses on people management, store performance, and operational discipline across all locations.
Key Responsibilities: 
 
Store Operations<ul><li>
Oversee daily operations of all retail stores to ensure smooth functioning.</li><li>
Ensure stores follow company policies, procedures, and operational standards.</li><li>
Monitor opening, closing, cash handling, and daily store reports.</li><li>
Coordinate with the head office on operational requirements and updates.</li></ul>
Sales &amp; Performance<ul><li>
Drive sales performance and achieve monthly and annual sales targets.</li><li>
Monitor KPIs such as sales, ATV, conversion rate, and staff productivity.</li><li>
Analyze store performance and recommend corrective actions.</li>
Support promotions, launches, and in-store campaigns execution. 
<li>
</li></ul>People Management<ul><li>
Manage Store Managers and sales staff across locations.</li><li>
Ensure proper staffing, scheduling, and coverage.</li><li>
Coach, train, and motivate store teams to improve performance.</li><li>
Participate in hiring, onboarding, performance reviews, and disciplinary actions.</li></ul>
Customer Experience<ul><li>
Ensure a consistent and high-quality customer experience across all stores.</li><li>
Handle escalated customer complaints and resolve issues professionally.</li><li>
Monitor service standards and staff behavior on the shop floor.</li></ul>
Visual Merchandising &amp; Standards<ul><li>
Ensure visual merchandising guidelines are properly implemented.</li><li>
Maintain store appearance, cleanliness, and brand presentation.</li><li>
Coordinate with VM or marketing teams on displays and layouts.</li></ul>
Stock &amp; Loss Control<ul><li>
Coordinate with inventory/warehouse teams on stock availability and replenishment.</li><li>
Monitor shrinkage, damages, and stock discrepancies.</li><li>
Ensure proper stock handling and adherence to inventory procedures.</li></ul>
Reporting &amp; Communication<ul><li>
Prepare regular reports on sales, staffing, and store performance.</li><li>
Communicate store needs, issues, and insights to senior management.</li><li>
Act as the main link between stores and the head office.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Business, Retail Management, or related field (preferred).</li><li>
5+ years of experience in retail operations, with multi-store exposure.</li><li>
Strong leadership and people-management skills.</li><li>
Good understanding of retail KPIs and store economics.</li><li>
Experience working with POS and retail systems.</li></ul>
Skills &amp; Competencies<ul><li>
Strong communication and leadership skills.</li><li>
Problem-solving and decision-making ability.</li><li>
Hands-on, field-oriented mindset.</li><li>
Ability to work under pressure and meet targets.</li><li>
Organized, disciplined, and detail-oriented.</li></ul></div>

Retail Manager

Tesla

<div>
 
 What To Expect
 
 
 As a Store Manager at Tesla, you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. In this role, you will be responsible for leading the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will look to you to set the standard for open communication, active problem solving, and a positive work environment. We expect you to be 100% committed to the success of your team, and actively involve yourself in your team members&rsquo; growth and development. You are a hands-on coach with a strong business acumen. You seek constant improvement of performance and have a strong understanding of numbers and KPIs.
 
 
 Your job comes with a high level of autonomy that enables you to creatively develop your operation which also entails a large responsibility of self-evaluation and constantly seeking excellence.
 
 
 
 What You'll Do
 
 
 
 <li>
 Ensure that the location Sales targets, KPIs, and Operational priorities are communicated to the team and subsequently met or exceeded, including but not limited to sales opportunity creation, test drive scheduling, new orders, pre-delivery readiness, maximum delivery yield, and customer satisfaction scores
 </li>
 <li>
 Drive business and maximize sales through excellent customer service, deep product knowledge, and superb product presentation and promotion
 </li>
 <li>
 Lead the planning, implementation and follow up of store events / sales networking activities,
 </li>
 <li>
 Seek out, review, and analyze performance data to translate numbers and establish the best strategy/ action plans; communicate these regularly to the location staff
 </li>
 <li>
 Proactively discover new business opportunities and partner with the business sales leaders as needed to highlight any commercial opportunities that may arise
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Ensure that processes and best practices are well understood, implemented, and followed at your location
 
 
 
 </li>
 
 What You'll Bring
 
 
 
 <li>
 Significant manager experience in retail sales and operations with proven track record of meeting and exceeding targets and goals,
 </li>
 <li>
 Strong experience in coaching and managing performance on a team and individual level,
 </li>
 <li>
 In-depth knowledge of sales processes and ability to translate this in a manner that motivates your team to exceed targets,
 </li>
 <li>
 Beyond taking ownership, be accountable for your own actions and responsibilities, you can create a culture where your team does the same,
 </li>
 <li>
 Great understanding and experience in creating extraordinary customer journeys,
 </li>
 <li>
 Entrepreneurial and analytical mindset with great understanding of the local market
 </li>
 <li>
 GCC Valid driver's license
 
 
 
 </li>
 , Tesla
</div>

Store Manager - Jeddah

EssilorLuxottica Chalhoub

Key accountabilities and responsibilities:As a Store Manager at EssilorLuxottica Chalhoub you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team.Key Responsibilities- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.- Define, execute and monitor the store action plan to achieve sales targets and KPIs.- Manage the customer database to build strong relationship with customers and create future potential selling opportunities- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.- Think hybrid by leveraging all type of point of sales online and offline.- Provide a clear vision to the team about the business and store's vision and key directions.- Identify, recruit, develop and retain strong talents.- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.- Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.- Ensure performance improvement plans are discussed and documented in a transparent manner.- Ensure all sales and operational policies and procedures are followed and maintained in the store.- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.- Ensure a healthy floor coverage by analysing historical traffic data and anticipating peak hoursAre you?KPI focusedLeading a team to success by being highly commercialCommitted to creating a positive and energetic cultureExcited to push the boundaries and be creativeResult Driven and Problem SolvingPassionate about building, coaching and developing a dedicated teamRequirements:- Minimum of 3 years optical retail experience.- Experience in a Store Leadership role-Written and verbal communication skills in EnglishJob Types: Full-time, PermanentExperience:<ul><li>Optical : 3 years (Preferred)</li></ul>

Store Manager

DOLCE&GABBANA

<div>
 
 
 Scope Of The Position
 
 
 <ul>
 <li>
 Achieve store sales budget
 </li>
 <li>
 Lead and support all activities to achieve store business objectives, demonstrating an excellent client experience
 </li>
 <li>
 Perform with high integrity in company compliance with Corporate departments
 </li>
 <li>
 Ensure client satisfaction, support Sales Staff to drive sales, maximize productivity and profitability and compliance with company&rsquo;s procedures within a store facility
 </li>
 <li>
 Be a role model ensuring the highest level of client service
 </li>
 <li>
 Represent the brand as an ambassador by promoting its&rsquo;s values and ambitions within the market place
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability
 </li>
 <li>
 Prepare and analyze monthly store performance, reporting current business trends to cover every aspect of the business, as well as competitor performance, to ensure a business increase
 </li>
 <li>
 Analyze store KPIs and identify strategies to ensure performance standards are met
 </li>
 <li>
 Develop and implement business action plans in order to enhance sales for each product category and client tier segment
 </li>
 <li>
 Achieve the monthly target by utilizing a top client strategy to retain and develop high potential clients
 </li>
 <li>
 Handle and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches
 </li>
 <li>
 Participate to the Corporate review process for the Sale Staff
 </li>
 <li>
 Arrange and conduct monthly coaching sessions with the Sale Staff to review performance and provide constructive, timely feedback
 </li>
 <li>
 Grow the managerial competencies of Sales Manager role providing monthly coaching sessions to review performance and provide constructive, timely feedback
 </li>
 <li>
 Identify and create action plans, build development plans for all employees
 </li>
 <li>
 facilitate the collaboration between the store and the Corporate departments in order to meet all DG policies and procedures
 </li>
 <li>
 Motivate and challenge the Staff of FoH and BoH to provide the highest level of client service
 </li>
 <li>
 Maintain full organization of company assets, for both the BoH and FoH guidelines where multiple ASM exist each of them has direct responsibility over specific business lines and hierarchical report of a portion of the team
 </li>
 <li>
 Collaborate to the definition of accurate schedules and leadership zoning, by analyzing the traffic trends and the peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees
 </li>
 <li>
 Participate or, if requested, lead daily store meetings to communicate current business trends, relevant updates and motivate people
 </li>
 <li>
 Demonstrate sales leadership by playing an active role on the shop floor through client engagement and promote brand awareness
 </li>
 <li>
 Monitor and execute monthly CRM database reporting in order to:
 </li>
 <li>
 assist in the execution of company CRM initiatives
 </li>
 <li>
 capture meaningful clients&rsquo; data to build actions to develop opportunities with loyal and potential clients
 </li>
 <li>
 Train and develop the store Staff to ensure people are fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product knowledge support
 </li>
 <li>
 Participates in attracting, recruiting, and retaining a high performing team
 </li>
 <li>
 Ensure a consistent and branded onboarding experience for all new joiners
 </li>
 <li>
 Assist with the monitoring of store expenses, and maintenance of the store operating budget, while aiming to reduce overall cost
 </li>
 <li>
 Oversee the processing of daily incoming and outbound merchandise requests, shipments, logs of alterations, transfers, outside repairs, consignments, &hellip;
 </li>
 <li>
 Manage implementation and execution of all company initiatives within the store
 </li>
 <li>
 Support and maintain Visual Merchandising standards
 </li>
 <li>
 Oversee the inventory control
 </li>
 <li>
 Perform other duties as directed
 </li>
 </ul>
 
 
 
 
 
 Experience Required
 
 
 <ul>
 <li>
 5-10 years Retail experience
 </li>
 <li>
 Retail Management
 </li>
 <li>
 Retail operations
 </li>
 <li>
 Experience in managing large teams
 </li>
 <li>
 Strong people skills
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Clienteling
 </li>
 </ul>
 
 
</div>

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Thinks Customer &ndash; Has a good understanding of main customer segments and helps team to understand them. Solicits customer feedback and ensures customer expectations are exceeded. Actively encourages &ldquo;customer first&rdquo; mindset.
 </li>
 <li>
 Leads the Way &ndash; Understand market trends and impact of value drivers directly affecting areas of responsibility (sector, function, geography). Ensures right resources are mobilized to ensure delivery. Prioritizes and allocates work among team members in
 </li>
 <li>
 Drives Impact &ndash; Make informed decisions and clearly communicates rationale behind them. Proactively identify and seek relevant information and data from team to make decisions. Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made. Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Store Manager - Fashion

OBJECTIVES RECRUITMENT

Marketing Manager to lead its marketing operations in Saudi Arabia.The position is based in Jeddah and focuses exclusively on one of the company&rsquo;s key concepts within the F&amp;B portfolio.Key Responsibilities<ul><li>Develop and execute annual marketing plans aligned with business objectives.</li><li>Strengthen brand positioning and visibility across Saudi Arabia.</li><li>Plan and deliver culturally aligned promotional campaigns (Ramadan, Eid, National Day, etc.).</li><li>Manage social-media presence and coordinate influencer collaborations.</li><li>Oversee product launches, new branch openings, and in-store marketing initiatives.</li><li>Monitor marketing KPIs, analyze ROI, and prepare monthly performance reports.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, or related field.</li><li>4&ndash;6 years&rsquo; experience in marketing, preferably within the F&amp;B OR retail sector.</li><li>Deep understanding of Saudi consumer trends and local culture.</li><li>Strong communication, leadership, and creative skills.</li><li>Fluency in Arabic and English preferred.</li></ul>Job Type: Full-timePay: ﷼12,000.00 - ﷼15,000.00 per month

Marketing Manager – Food & Beverage Brand (Jeddah)

NielsenIQ

<div><div><div>Due to the company's new strategy, exciting opportunity has been created whereby we are looking to add Manager for our Marketing and Consumer Intelligence team based in Riyadh.
The senior manager will help with the delivery of client centric solutions in the area of consumer insight and marketing effectiveness solutions. The purpose of this role is to accelerate top line and deliver profitable growth by delivering against opportunities in client-facing work and helping our clients achieve higher ROI with key business questions expertise.
Responsibilities :<ul><li>
Develop, implement, coordinate, and manage ad hoc, usually survey based research services projects through</li><li>
Receiving and understanding client brief</li><li>
Developing research design, proposal and prepare budget/cost</li><li>
Contributing to contract negotiation</li><li>
Briefing and training field staff</li><li>
Designing questionnaire, interview / discussion guide</li><li>
Analyzing data and information</li><li>
Developing conclusion and solid recommendation</li><li>
Presenting and reporting on work from proposal to analysis stage</li><li>
Analyzing and evaluating results</li><li>
Controlling costs/budgeting</li><li>
Act as main link resource to client. Develop and maintain close relationship and communication with client decision makers.</li><li>
Gather and accumulate useful field data, summarize and analyze secondary data.</li><li>
Responsible for project management and close working relationship between key members i.e. Analysts, Field Staff, Administration etc.</li><li>
At least 8 years of experience in research-related field preferably with retail, marketing sciences or CRM emphasis</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div><ul><li>
Experience in Custom / adhoc survey based research especially in the area of consumer insight or brand-tracking solutions would be preferred. Experience in digital analytics would be a further plus.</li><li>
Analytical with excellent writing, presentation and communication skills in English</li><li>
Strong organizational and project, and excellent attention to detail, with an ability to deliver results accurately and on time.</li><li>
Strong client-handling skills, an ability to connect with clients and build relationship, and adding value and insight to our projects.</li><li>
Strong initiative, creative thinking, leadership, management and interpersonal skills, self-motivated and enthusiastic</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div></div><div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div></div></div>

Manager Strategic Analytics & Insights

Explore 131+ Retail manager in Jeddah Saudi Arabia this January. Find roles across top companies and apply now to boost your career.

131 retail manager jobs IN Jeddah Saudi Arabia

Retail Manager

Store Manager - Jeddah

Store Manager

Store Manager

Store Manager - Fashion

Marketing Manager – Food & Beverage Brand (Jeddah)

Manager Strategic Analytics & Insights