retail manager

Weekday AI (YC W21)

<div>
 
 This role is for one of the Weekday's clients
 
 
 
 Min Experience: 5 years
 
 
 Location: Gurugram
 
 
 JobType: full-time
 
 
 We are seeking an experienced and performance-driven
 
 Retail Manager
 
 to oversee end-to-end retail operations, drive category performance, and deliver exceptional customer experiences across all retail channels. The ideal candidate will bring strong expertise in
 
 retail marketing
 
 ,
 
 operations
 
 ,
 
 multi-channel retail management
 
 , and
 
 retail sales analysis
 
 , with the ability to lead teams, optimize store performance, and drive revenue growth. This role is best suited for professionals with
 
 5-10 years of experience
 
 in retail management who thrive in a dynamic, customer-focused, and data-driven environment.
 
 
 
 Requirements
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Retail Operations Management
 
 
 
 <ul>
 <li>
 Oversee daily retail operations to ensure high operational efficiency, adherence to SOPs, and consistent customer service standards.
 </li>
 <li>
 Manage store performance, stock levels, inventory accuracy, replenishment cycles, and shrinkage control.
 </li>
 <li>
 Implement and improve retail processes that enhance productivity, reduce operational gaps, and strengthen the overall customer journey.
 </li>
 <li>
 Lead and mentor store teams, ensuring effective scheduling, training, and performance management.
 
 
 </li>
 </ul>
 
 Retail Marketing &amp; Brand Execution
 
 
 
 <ul>
 <li>
 Develop and execute retail marketing strategies to increase footfall, improve brand visibility, and maximize customer engagement.
 </li>
 <li>
 Coordinate with marketing teams to implement in-store promotions, visual merchandising themes, customer engagement activities, and brand campaigns.
 </li>
 <li>
 Ensure alignment between brand identity, store presentation, and customer experience across all touchpoints.
 
 
 </li>
 </ul>
 
 Multi-Channel Retail Management
 
 
 
 <ul>
 <li>
 Manage and integrate operations across physical stores, online platforms, and marketplaces to deliver a seamless omni-channel experience.
 </li>
 <li>
 Ensure consistency in pricing, promotions, and customer experience across all retail channels.
 </li>
 <li>
 Collaborate with e-commerce teams to optimize product listings, stock availability, order fulfilment, and customer service.
 
 
 </li>
 </ul>
 
 Retail Sales Analysis &amp; Business Insights
 
 
 
 <ul>
 <li>
 Analyse sales trends, category performance, customer behaviour, and market dynamics to identify growth opportunities.
 </li>
 <li>
 Prepare regular business reports covering KPIs such as sales, conversion, footfall, ASP, ATV, sell-through, and margin contribution.
 </li>
 <li>
 Recommend action plans for slow-moving categories, pricing optimizations, assortment planning, and promotional strategies.
 </li>
 <li>
 Use data-driven insights to improve product mix, inventory health, and revenue outcomes.
 
 
 </li>
 </ul>
 
 Retail Category Management
 
 
 
 <ul>
 <li>
 Lead category planning by analysing past trends, customer preferences, and competitor movement.
 </li>
 <li>
 Define category strategies, including assortment planning, pricing, promotions, and lifecycle management.
 </li>
 <li>
 Work closely with merchandising, supply chain, and vendor partners to ensure timely availability and optimal category performance.
 </li>
 <li>
 Drive category-wise profitability through effective SKU rationalization, stock rotation, and demand forecasting.
 
 
 </li>
 </ul>
 
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Retail Management, Marketing, or a related discipline; MBA preferred.
 </li>
 <li>
 5-10 years of relevant experience in retail operations, retail marketing, category management, or multi-channel retail.
 </li>
 <li>
 Strong understanding of retail KPIs, inventory dynamics, and store performance metrics.
 </li>
 <li>
 Excellent leadership, communication, and cross-functional collaboration skills.
 </li>
 <li>
 Proven ability to use data, analytics, and market insights for decision-making.
 </li>
 <li>
 Hands-on experience with retail management systems, POS platforms, CRM tools, and sales reporting dashboards.
 </li>
 </ul>
</div>

Retail Manager

Laduree by French Spirit

We are seeking a highly experienced Retail Manager to lead the strategic and day-to-day operations across our retail network. This role will be responsible for optimizing store performance, ensuring operational excellence, and driving alignment with the company&rsquo;s overall commercial objectives.Key responsibilities include (but are not limited to) the following: Lead and oversee all retail operations across 55-60 stores to ensure efficiency, consistency, and achievement of sales and profitability targets.Review financial performance and P&amp;L reports to identify improvement areas and implement corrective actions.Collaborate closely with the Brand Merchandise Manager to optimize store layouts, stock levels, and visual standards in line with brand directives.Drive the execution of retail initiatives, promotional activities, and marketing campaigns to enhance overall store performance.Develop and mentor store leadership teams to strengthen operational capabilities and succession readiness.Ensure the effective implementation of company policies, processes, and performance standards across all retail locations.Manage budgets, manpower planning, and operational scheduling to support business objectives and maximize efficiency.Establish and monitor stock control and loss prevention measures, ensuring compliance with company procedures and achieving inventory targets.Bachelor&rsquo;s degree in Fashion Retail, Retail Management, or Business Management. 10-12 years of progressive experience in retail with 5 years in a leadership role overseeing multi-location operations with GCC experience.Strong analytical, organizational, and presentation skills with the ability to manage multiple priorities. Strategic mindset with a hands-on approach to operational problem-solving and execution.Proven leadership and communication skills with the ability to inspire and develop high-performing teams. Strong commercial awareness with a focus on driving sales performance and profitability.Innovative and forward-thinking, with a continuous improvement mindset.If you are an experienced retail professional with a passion for operational excellence and a proven track record of leading high-performing teams, we invite you to apply for this exciting opportunity.Job Type: Full-time

Ali Al Mulla Group

About Us:Ali Al Mulla Group is a growing name in the luxury retail and beauty industry, operating premium stores across Bahrain and the UAE. We are seeking a dynamic and experienced Retail Manager to oversee the operations of our two retail locations, ensuring excellence in customer service, sales performance, and team leadership.Key Responsibilities:<ul><li>Oversee daily operations of both retail shops, ensuring smooth coordination and performance.</li><li>Achieve sales targets and profitability goals across both locations.</li><li>Lead, train, and motivate the sales team to deliver outstanding customer experiences.</li><li>Ensure consistent brand presentation and adherence to company standards.</li><li>Manage inventory levels, stock replenishment, and visual merchandising.</li><li>Coordinate marketing, promotions, and seasonal campaigns with the management team.</li><li>Prepare performance reports and provide feedback to senior management.</li><li>Monitor staff schedules, attendance, and performance across both shops.</li></ul>Requirements:<ul><li>Minimum 5 years of experience in retail management, preferably in beauty, fashion, or luxury brands.</li><li>Strong leadership and communication skills.</li><li>Ability to manage multiple locations and teams effectively.</li><li>Excellent customer service and problem-solving abilities.</li><li>Good understanding of sales reports, KPIs, and retail operations.</li><li>Flexible to travel between Bahrain and UAE as required.</li><li>Knows language arabic and freNch</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many staff members have you previously supervised?</li><li>How many years of experience do you have in retail management?</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>

Nestlé Nespresso SA

<div>
 
 
 Who we are?
 
 
 
 
 
 
 For more than 30 years, we developed a coffee system that allowed people to create the perfect barista-quality experience at home. We had that dream, and we made it a reality.
 
 
 Our innovations have redefined the way millions of people enjoy their coffee, growing from a ground-breaking idea in Switzerland to a global brand with a presence in 82 countries.
 
 
 
 
 
 Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Vevey, Switzerland, Nespresso is present in over 60 countries and counts over 13,000 employees worldwide. To learn more visit www.nestle-nespresso.com.
 
 
 
 
 
 
 What working at Nespresso means?
 
 
 
 
 
 
 At Nespresso sustainability is at the heart of everything we do, because we believe that coffee can be a force for good which shapes lives and landscapes for the better. We celebrate farmers as artists and revive devastated farmlands to grow new beginnings.
 
 
 
 
 
 We&rsquo;ve built our company, our products and our practices on one simple premise: that every cup of Nespresso should have a positive impact. Whether it is in supporting the people who nurture, grow and harvest coffee beans or our choice of materials, production processes and what we do to help customers recycle our aluminum coffee capsules. We believe in empowering everyone to be an agent of change, contributing to a community sharing similar values.
 
 
 
 
 
 
 
 
 
 How will you Grow?
 
 
 
 
 
 
 At Nespresso, we believe that every employee should have the opportunity to reach their full potential.
 
 
 We know that our people set us apart and ensure we are successful year after year. That&rsquo;s why we want you to be the best you can be every day.
 
 
 
 
 
 You will have many opportunities to make a difference and develop and continuously grow your knowledge and competencies in a fast-changing environment. We come together as a diverse team to challenge the status quo and cultivate new ideas that push the boundaries, both within and outside of coffee.
 
 
 We are at our best when we take action and work collectively to achieve our ambition.
 
 
 
 
 
 
 What we Offer?
 
 
 
 
 
 
 Nespresso is a caring company. Just as we care about our customers, the coffee farmers and the natural environment, we also care about our people and offer them a dynamic, inclusive, and international working environment with many opportunities across different functions and regions, and even across brands under our parent company, Nestl&eacute;. It helps you reach your full potential, such as an internationally mobile career that truly broadens your experience and knowledge.
 
 
 
 
 
 We believe that &lsquo;the whole is greater than the sum of its parts&rsquo;. That is why we are committed to offer a competitive total rewards package that includes fixed pay, variable pay, employee benefits, and personal growth and development for all employees. Our total rewards package varies locally to reflect differing candidate aspirations and to respond to what our employees value in each market. Across the globe, we make sure that everyone who works with us has everything they need to succeed.
 
 
 
 
 
 
 Join us at Nespresso, let&rsquo;s grow TOGETHER
 
 
 
 
 
 
 People are at the heart of our success &ndash; all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together.
 
 
 
 
 
 
 
 
 
 
 
 
 Retail Manager
 
 
 
 
 
 
 
 Main Job Purpose:
 
 
 
 
 
 
 Develop and drive Nespresso sales for the Boutique network, respecting the brand values and the international guidelines, put in place commercial and people management tools to ensure sales and profit performance, customer service and operational excellence.
 
 
 
 
 
 
 A Day in the Life of a Retail Manager:
 
 
 
 
 
 
 You will ensure consistency of the Nespresso Brand and the holistic customer experience through
 
 
 
 
 
 
 Premium Brand Values:
 
 
 
 
 
 <ul>
 <li>
 Guarantee consistency of the Nespresso Brand and the consumer experience in a premium retail environment with alignment between all Nespresso Channels (Boutiques, Call Centre, e-Commerce and Trade
 </li>
 <li>
 Support the B2C Commercial Manager in deploying retail elements of an omni-channel approach to the B2C business.
 </li>
 <li>
 Ensure that Boutique staff are respecting the Nespresso five attributes: Warmth &amp; Empathy, Experience, Retailer spirit, Responsiveness and Style
 </li>
 <li>
 Monitor and improve Boutiques service levels ensuring to achieve Net Promoter Score and Customer Voice KPIs
 </li>
 </ul>
 
 
 
 
 
 Commercial Strategy and Operations Excellence:
 
 
 
 
 
 <ul>
 <li>
 Define the retail strategy as part of an omni-channel approach to drive sales &amp; profitability through the Boutique Network and manage total cost of the team through the support from the boutique leaders.
 </li>
 <li>
 Develop activity calendar with commercial and marketing teams and manage product assortment to achieve target.
 </li>
 <li>
 Analyze and identify sales data for retail performance &amp; boutique insights and trends (in close collaboration with commercial analyst) and propose initiatives to drive traffic &amp; sales to boutiques
 </li>
 <li>
 Ensure boutique operations, maintenance &amp; safety are in accordance with international guidelines
 </li>
 <li>
 Propose and drive improvements to enhance operational efficiency, collaborating with other departments
 </li>
 <li>
 Responsible for corporate consistency of the Visual Merchandising (VM) Guidance, working closely with Marketing to define the approach for the campaigns and coach the leaders on implementation.
 </li>
 <li>
 Conduct regular operational excellence audits, propose corrective actions and follow-up to ensure completion
 </li>
 <li>
 Effectively manage Third Parties to ensure that it is in line with the Nespresso brand purpose and in compliance with local regulations and Nestl&eacute; standards and policies
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 People and Organization Development:
 
 
 
 
 
 <ul>
 <li>
 Support the Boutique Managers in Employee Lifecycle Management and ensure strong management presence through regular visits and evaluation.
 </li>
 <li>
 Develop commercial, entrepreneurial and leadership skills for Boutique Management.
 </li>
 <li>
 Build the Nespresso culture by promoting and supporting a happy, healthy and safe working environment that encourages teamwork, ambition and a high level of professionalism
 </li>
 <li>
 Work with Market Trainer to ensure knowledge &amp; development needs are met
 </li>
 </ul>
 
 
 
 
 
 Project Management:
 
 
 
 
 
 <ul>
 <li>
 Support a retail location strategy, helping to identify new locations, relocation, renovation and pop-up projects for Boutiques in collaboration with the B2C Commercial Manager
 </li>
 <li>
 Support contract negotiations with landlord duly respecting international guidelines
 </li>
 <li>
 Manage boutique projects from initiation to execution by developing the project planning and employing appropriate project management approaches, processes, and tools
 </li>
 <li>
 Ensure boutique projects are delivered in adherence to budget, schedule and scope by providing status reports, raising key issues and risks, determine mitigating actions, and completing financial monitoring and reporting
 </li>
 <li>
 Facilitate boutique project-related stakeholder communications
 </li>
 </ul>
 
 
</div>

Sephora

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Retail Manager
</div><div><h3 class="jobSectionHeader">Profile
</h3>POSITION PURPOSE: As Retail Manager, you will be responsible for the people, standards, customer experience, financial and operational management of stores in your area of accountability, and responsible to support, coach and develop your teams to translate the retail plans into tangible actions that enable store leaders and store teams to reach and exceed their agreed targets.
Build, develop and implement store and area plans to maximise sales and KPIs performance 
KEY ACCOUNTABILITIES
<ul><li>Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions
</li><li>Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores
</li><li>To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.
</li>Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME 
<li>
</li></ul>Performance, Productivity &amp; Results Management
<ul><li>Leads teams, translating area performance objectives into store sales and KPI targets
</li><li>Monitor, report on performance KPIs and identify areas/store/leadership improvements
</li><li>Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules
</li><li>Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week
</li><li>Build the Beauty Playground of the Future &ndash; through Love (services), Loyalty (Sephora Card) and Differentiation (Offer)
</li><li>Implement agreed Sephora Retail priorities and drive commercial success
</li><li>Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder
</li>Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams 
<li>
</li></ul>Management of Store Operations: Retail Operations
<ul><li>Back of house organization, compliant with all SEPHORA policies and procedures
</li><li>Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take
</li><li>Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization
</li><li>Recruit and develop exceptional people
</li><li>Optimize and oversee operations to ensure productivity and efficiency
</li>Ensure compliance with company&rsquo;s policies and operational guidelines 
<li>
</li></ul>Store Merchandising and Standards
<ul><li>Ensure that SEPHORA&rsquo;s merchandising concepts are set up and always maintained.
</li><li>Store standards of cleanliness and security are maintained.
</li>Ensure key product launches and initiatives are fully supported. 
<li>
</li></ul>Customer and People
<ul><li>Define, build, and follow up on people development plans in partnership with training and education
</li><li>Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.
</li><li>Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports
</li>Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate 
<li>
</li></ul>KPIs and deliverables
<ul><li>Accountable to deliver all agreed sales and KPI targets for area of responsibility
</li><li>Exceed monthly sales turnover vs agreed budget
</li><li>Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection
</li><li>Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups
</li><li>Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling
</li><li>Shrinkage and the level of stock by store, meet company Audit results &gt;85%
</li><li>Deliver agreed company measures in both Happy App and LOvemeter &gt;80%
</li><li>Exceed agreed annual company employee satisfaction target
</li>Define, build, and follow up on people development plans in partnership with training and education 
<li>
</li></ul>Brand and Culture
<ul><li>Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do
</li><li>Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture
</li><li>Support in the roll out of relevant retail projects
</li><li>Gatekeeper of retail communications and data to area and store teams
</li></ul>SKILLS AND EXPERIENCE
<ul><li>You have a Degree in Business or Administration.
</li><li>You have experience in Customer Experience.
</li><li>Knowledge and experience in sales, service and commercial KPI environments focusing on, but nor restricted to, conversion and average basket
</li><li>Comprehensive beauty Industry knowledge, up to date on trends and latest products
</li><li>Competent in Microsoft office, you have knowledge in PowerPoint &amp; Excel
</li><li>You have experience in Leadership &amp; transversal management skills
</li><li>You have Commercial background and ME market awareness
</li><li>You have Excellent communication skills
</li>You are Flexibility, adaptability &amp; creativity 
<li>
</li></ul>PERSONALITY
<ul><li>High achievement drive, ability, and desire to drive change, team player and confident to work alone
</li><li>Embraces change, seizes opportunities, leads from the front
</li><li>You have high level of energy, enthusiasm, and motivation
</li><li>You fully understand the business needs and adapt to all requirements of a fast-paced environment.
</li><li>You can collaborate, connect, and build relationships with store teams, Rrea Managers and different support teams within Sephora Middle East HQ.
</li><li>You have a Minimum of 6-8 years&rsquo; experience in sales, operations and/or services within the beauty/retail/hospitality industry
</li><li>You are an English speaker (Arabic is a plus)
</li><li>You have a valid driving license
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">SEPHORA
 
MAISON
 
</h2><div>Sephora&rsquo;s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
 
The House provides a superior selection of quality products and always keeps pace with the latest trends.
 
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
 
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
 
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.</div></div></div></div></div></div></div>

Anker Innovations

Key Responsibilities: - Lead and develop the field force team, including recruitment, performance monitoring, and training of promoters.- Own the offline retail expansion roadmap across key partners (consumer electronics chains, operators, traditional retail).- Plan, execute, and monitor retail investments (stand placements, shop-in-shop areas, demo units, display enhancements, etc.)- Ensure sell-out performance through effective promoter coverage, field audits, and in-store execution quality.- Work closely with marketing and trade marketing teams to align in-store activities with campaigns and brand objectives.- Identify and evaluate new retail growth opportunities in line with brand strategy.- Build strong relationships with key retail partners and manage commercial negotiations related to offline visibility.- Track retail KPIs and generate regular performance reports for internal stakeholders.Qualifications: - Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.- Minimum 5 years of experience in retail or trade marketing, preferably in consumer electronics, FMCG, or telecom.- Proven experience managing field teams and delivering strong sell-out performance.- Solid understanding of the Turkish retail ecosystem, including major chains and regional dynamics.- Strong project management and budgeting skills related to POSM and retail investments. - Excellent communication, leadership, and interpersonal skills.- Fluency in Turkish and professional English is required.- Willingness to travel across Turkey as needed.Job Type: Full-timeExperience:<ul><li>retail: 5 years (Required)</li></ul>Language:<ul><li>Turkish (Required)</li></ul>

Anker Innovations LTD

<div>
 
 Key Responsibilities:
 
 
 - Lead and develop the field force team, including recruitment, performance monitoring, and training of promoters.
 
 
 - Own the offline retail expansion roadmap across key partners (consumer electronics chains, operators, traditional retail).
 
 
 - Plan, execute, and monitor retail investments (stand placements, shop-in-shop areas, demo units, display enhancements, etc.)
 
 
 - Ensure sell-out performance through effective promoter coverage, field audits, and in-store execution quality.
 
 
 - Work closely with marketing and trade marketing teams to align in-store activities with campaigns and brand objectives.
 
 
 - Identify and evaluate new retail growth opportunities in line with brand strategy.
 
 
 - Build strong relationships with key retail partners and manage commercial negotiations related to offline visibility.
 
 
 - Track retail KPIs and generate regular performance reports for internal stakeholders.
 
 
 
 
 
 Qualifications:
 
 
 - Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 
 
 - Minimum 5 years of experience in retail or trade marketing, preferably in consumer electronics, FMCG, or telecom.
 
 
 - Proven experience managing field teams and delivering strong sell-out performance.
 
 
 - Solid understanding of the Turkish retail ecosystem, including major chains and regional dynamics.
 
 
 - Strong project management and budgeting skills related to POSM and retail investments. - Excellent communication, leadership, and interpersonal skills.
 
 
 - Fluency in Turkish and professional English is required.
 
 
 - Willingness to travel across Turkey as needed.
 
</div>

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