retail manager

Puig

<div><div><p>Brand</p>
<div><p>Byredo</p>
</div><div><p>City</p>
<div><p>Dubai</p>
</div></div><div><p>Work area</p>
<div><p>Retail</p>
</div></div><div><p>Job type</p>
<div><p>Permanent</p></div></div></div><p></p><div><br>
</div><div></div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>The Opportunity</b></h2>
</div><div><p>Reporting to the Middle East Brand Director Niche &amp; Wellness, the Retail Manager &ndash; Byredo is responsible for the overall management of the retail business with full accountability for driving both commercial performance and brand value through retail and wholesale doors across the UAE. In addition this role is also responsible for supporting our market partners in the region. Key to the role is to ensure delivery of sales, profitability, KPI goals and business objectives. The retail manager is a brand ambassador and leader of their teams and should uphold and champion our values. The Retail Manager is accountable for leading their teams in delivering exceptional and consistent customer experience in line with the brand service and proposition, while actively contributing to business strategy, identifying growth opportunities and influencing key drivers such as flagship performance, clientelling and retail experience evolution.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>What you'll get to do</b></h2><br>
</div><p></p><div><div><p><b>Sales Generation</b></p>
<ul><li>Analyze sales reports and data to determine business needs and set forward-looking, opportunity-driven strategies.</li>
<li>Set individual sales and business objectives aligned with each store&rsquo;s needs and goals.</li>
<li>Ensure teams maintain constant client communication through clienteling and CRM, actively building a quality, segmented database to increase sales, loyalty and long-term client value.</li>
<li>Collaborate with Marketing to deliver market-relevant initiatives that drive traffic, conversion and engagement.</li>
<li>Stay up to date on market trends and competitor activity, sharing insights with teams.</li>
<li>Identify and lead business opportunities beyond day-to-day operations to support sustained regional growth.</li>
</ul><p><b>Strategic Leadership &amp; Business Development</b></p>
<ul><li>Drive retail as a strategic pillar of brand development, aligning commercial performance with brand positioning.</li>
<li>Contribute to business planning and decision-making using insights from performance, client behavior and market dynamics.</li>
<li>Identify opportunities to expand across existing stores, new locations and formats.</li>
<li>Shape the evolution of clienteling, CRM, retail experience and flagship positioning across the region.</li>
<li>Provide clear, structured insights and recommendations to support strategic decisions.</li>
</ul><p><b>Profitability</b></p>
<ul><li>Manage and control profitability across stores and region, ensuring gross margin and EBITDA targets are met while identifying opportunities to optimize performance and cost base.</li>
</ul><p><b>Customer Service</b></p>
<ul><li>Lead the delivery of a best-in-class luxury client experience, ensuring differentiation and emotional engagement.</li>
<li>Lead by example with an active presence on the sales floor.</li>
<li>Ensure flagship stores act as benchmark environments for service excellence across the network.</li>
<li>Maintain consistently elevated service standards, including fragrance profiling, evolving with client expectations and brand positioning.</li>
<li>Empower teams to make customer-focused decisions aligned with company values.</li>
</ul><p><b>People Management</b></p>
<ul><li>Build and develop high-performing teams with strong Store Manager leadership.</li>
<li>Develop future leaders to ensure a sustainable succession pipeline.</li>
<li>Drive a performance culture based on clear expectations, accountability and continuous development.</li>
<li>Manage HR issues effectively in line with policies, partnering with HR and the Regional Brand Director as needed.</li>
<li>Conduct performance reviews to identify strengths and development needs.</li>
</ul><p><b>Merchandising &amp; Visual Standards</b></p>
<ul><li>Implement and maintain merchandising and visual guidelines to the highest standards.</li>
<li>Ensure displays, windows and presentation align with campaign guidelines, supporting brand storytelling and client experience.</li>
<li>Partner with In-store, VM teams and Store Managers to ensure appropriate assortment and communicate inventory needs.</li>
<li>Identify and communicate product concerns in a timely manner.</li>
</ul><p><b>Operations</b></p>
<ul><li>Ensure all operational standards are maintained at all times in line with company policies and procedures.</li>
<li>Oversee key operational areas including stock management, scheduling, loss prevention and store compliance, ensuring efficiency, accuracy and minimal disruption to commercial performance.</li>
<li>Act as a coordinator between store network and back-office for smooth execution of activities.</li>
</ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>We'd love to meet you if you have</b></h2>
</div><div><ul><li>Experience within the luxury retail sector.</li>
<li>Previous experience as a Retail/Area Manager leading a team in a multi-site store environment.</li>
<li>Proven ability to combine strong operational execution with strategic thinking and business impact.</li>
<li>Commerciality and proven history of driving sales and maintaining profitability.</li>
<li>The ability to create and maintain a luxury service experience.</li>
<li>Good people skills with emphasis on leading and building teams and fostering cross functional relationships.</li>
<li>Proactive with a strong sense of autonomy.</li>
<li>Ability to lead and drive performance across a multi-site network with strong remote management capability.</li>
<li>Comfortable navigating ambiguity with a flexible and agile approach.</li><br>
</ul><p></p><p>We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>A few things you'll love about us</b></h2>
</div><ul><li>An entrepreneurial, creative and welcoming work culture</li>
<li>A range of learning and development opportunities</li>
<li>An international company with plenty of opportunities to grow</li>
<li>A competitive compensation &amp; benefits package</li>
</ul></div></div></div><div><p>Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.</p>
<p>At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.</p></div></div></div></div><p></p>

Byredo Retail Manager

Pyramid Global Hospitality

<div></div><div><div><div>Location: Riverside, California, 92501</div></div><div><div>
Job Type: Full time</div></div><div><div>
Category: Other Operations</div></div><div><div>
Job ID: R0064616</div></div><div><div>
$70500.00 - $80000.00</div></div><div><div>
widget: Regular</div></div><div><div>
Mission Inn Hotel &amp; Spa</div></div></div>
<br><div><p>Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts &amp; Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.</p><p><br>
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.</p><p><br>
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Cond&eacute; Nast Traveler, Forbes Travel Guide, and U.S. News &amp; World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.</p><p></p><p>
About our property:</p><p></p>
Welcome to The Mission Inn Hotel &amp; Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.<br>
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At The Mission Inn Hotel &amp; Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you&rsquo;ll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.<br>
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We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you&rsquo;ll find a supportive culture where your contributions are impactful and recognized.<br>
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Joining our team means becoming part of a people-first culture where your development and success are a priority. If you&rsquo;re ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel &amp; Spa and apply today.<p></p><p>
What you will have an opportunity to do:</p><h2 class="jobSectionHeader"><b>
POSITION SUMMARY</b></h2><p>
The Spa &amp; Retail Manager is responsible for the overall leadership, operation, and financial performance of The Spa at Mission Inn Hotel &amp; Spa. This position oversees daily spa operations, guest experience standards, employee development, and financial performance while directing the spa boutique merchandising and retail buying program.</p><p>
The Spa &amp; Retail Manager is responsible for cultivating exceptional guest experiences, maximizing service and retail revenue, maintaining operational excellence, and curating a luxury retail collection that reflects the distinctive heritage, wellness philosophy, and luxury positioning of Mission Inn Hotel &amp; Spa. The successful candidate will combine strong hospitality leadership, financial acumen, merchandising expertise, and a passion for wellness and luxury guest service.</p><p></p><h2 class="jobSectionHeader"><b>
ESSENTIAL FUNCTIONS</b></h2><h3 class="jobSectionHeader"><b>
Spa Operations &amp; Guest Experience</b></h3><ul><li>
Provide leadership and oversight for all daily spa operations, ensuring exceptional guest experiences and service delivery.</li><li>
Manage guest flow, appointment scheduling, facility presentation, and adherence to established service standards.</li><li>
Maintain a visible presence within the spa to support associates and promptly address guest concerns.</li><li>
Ensure compliance with Pyramid Global Hospitality standards, property policies, health regulations, sanitation requirements, and safety protocols.</li><li>
Partner with hotel leadership to develop occupancy-based promotions, packages, and special events that support revenue objectives.</li><li>
Monitor guest satisfaction metrics and implement continuous improvement initiatives.</li></ul><h3 class="jobSectionHeader"><b>
Team Leadership &amp; Development</b></h3><ul><li>
Recruit, train, supervise, coach, and develop spa associates, including concierge staff, attendants, therapists, estheticians, and nail technicians.</li><li>
Foster a positive and collaborative work environment focused on engagement, accountability, and professional growth.</li><li>
Conduct performance evaluations and provide ongoing coaching and feedback.</li><li>
Ensure proper staffing levels to meet operational demands while maintaining labor productivity goals.</li><li>
Promote compliance with company policies, procedures, and service standards.</li></ul><h3 class="jobSectionHeader"><b>
Retail Buying &amp; Merchandising</b></h3><ul><li>
Develop and execute the spa retail merchandising strategy across skincare, wellness, apparel, jewelry, gifts, and specialty product categories.</li><li>
Identify, evaluate, and purchase merchandise consistent with the Mission Inn luxury brand experience.</li><li>
Establish and maintain relationships with vendors, manufacturers, and distributors.</li><li>
Negotiate pricing, product introductions, and purchasing opportunities.</li><li>
Analyze sales performance, inventory levels, product trends, and gross margin performance to maximize profitability.</li><li>
Design and maintain visually compelling retail displays and merchandising presentations.</li><li>
Coordinate seasonal campaigns, trunk shows, promotional events, and product launches.</li></ul><h3 class="jobSectionHeader"><b>
Financial Management</b></h3><ul><li>
Assist with preparation of annual budgets, forecasts, and monthly financial reviews.</li><li>
Analyze service revenue, retail sales, labor costs, and departmental profitability.</li><li>
Develop and implement action plans to achieve revenue and expense targets.</li><li>
Review invoices, purchase orders, inventory reports, and receiving documentation for accuracy.</li><li>
Monitor payroll, productivity, labor utilization, and operating expenses.</li><li>
Maintain inventory controls and support loss prevention initiatives.</li></ul><h3 class="jobSectionHeader"><b>
Administrative Responsibilities</b></h3><ul><li>
Maintain operational policies, procedures, and spa Standard Operating Procedures (SOPs).</li><li>
Ensure accurate recordkeeping, inventory documentation, vendor files, and departmental reporting.</li><li>
Support onboarding, training, compliance, and performance management programs.</li><li>
Utilize spa management systems and reporting tools to measure operational effectiveness and business performance.</li></ul><p></p><h2 class="jobSectionHeader"><b>
SUPERVISORY RESPONSIBILITIES</b></h2><p>
This position directly supervises Spa Concierge Associates, Spa Attendants, Licensed Therapists, Estheticians, Nail Technicians, and other assigned spa personnel.</p><p>
Responsibilities include interviewing, hiring, training, scheduling, coaching, discipline, performance management, recognition, and employee development in accordance with company policies and applicable employment laws.</p><p></p><h2 class="jobSectionHeader"><b>
QUALIFICATIONS</b></h2><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
Minimum three (3) to five (5) years of progressive leadership experience within spa, wellness, luxury hospitality, or resort operations.</li><li>
Minimum two (2) years of retail buying, merchandising, boutique management, or retail operations experience preferred.</li><li>
Strong knowledge of spa services, wellness products, skincare lines, and luxury retail trends.</li><li>
Experience managing inventory systems, purchasing processes, and point-of-sale systems.</li><li>
Demonstrated ability to lead and motivate teams in a fast-paced hospitality environment.</li><li>
Excellent communication, interpersonal, organizational, and problem-solving skills.</li><li>
Strong financial and analytical capabilities.</li><li>
Proficiency in Microsoft Office applications and spa management software systems.</li><li>
Ability to work flexible schedules including evenings, weekends, holidays, and special events.</li></ul><h3 class="jobSectionHeader"><b>
Preferred Qualifications</b></h3><ul><li>
Luxury hotel, destination resort, or Forbes-rated spa experience.</li><li>
Experience with boutique merchandising and luxury visual presentation.</li><li>
Established industry relationships with spa, wellness, skincare, and lifestyle vendors.</li><li>
Experience launching or managing luxury retail product lines.</li><li>
Professional certifications related to spa management, retail merchandising, wellness, or hospitality management.</li></ul><p></p><h2 class="jobSectionHeader"><b>
WORK REQUIREMENTS</b></h2><p>
This position requires frequent standing, walking, bending, reaching, and movement throughout the spa and retail environments. The individual must be able to lift, carry, and move merchandise, supplies, and equipment weighing up to 25 pounds on an occasional basis.</p><p>
Work is performed in spa, retail, administrative, and public guest environments. The role requires the ability to respond effectively to guest and operational needs in a dynamic hospitality setting while maintaining a professional appearance and demeanor consistent with Mission Inn Hotel &amp; Spa and Pyramid Global Hospitality standards.</p><p></p><h3 class="jobSectionHeader"><b>
MISSION STATEMENT</b></h3><p>
Mission Inn Hotel &amp; Spa is committed to delivering exceptional hospitality experiences through luxury service, wellness excellence, and memorable guest interactions. The Spa Manager &amp; Retail Buyer plays a critical role in supporting this commitment while enhancing both the spa operation and boutique retail experience.</p><p></p><p><b>
What are we looking for?</b></p><p></p><p><b>
Compensation:</b></p>
$70500.00<ul><li></li></ul>$80000.00<p></p><p>
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p></p><h3 class="jobSectionHeader"><b><i>
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</i></b></h3></div>

Spa & Retail Manager

iSTYLE Oman

<div>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 <strong>
  Retail Store Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Job Scope
  <br/>
  <br/>
 </strong>
 The Retail Store Manager is accountable for managing the daily store activities from administrative and operational to offering the best customer experience. S/He manages the team towards driving sales, optimizing stock performance and ensuring a proper level of training and knowledge in the store.
 <br/>
 <br/>
 <strong>
  Main Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 Technical and Operations
 <br/>
 <br/>
 <ul>
  <li>
   Define, develop and implement the store operational plan as per communicated objectives aiming at exceeding sales objectives
  </li>
  <li>
   Establish sales budgets and targets, cascade to the team and ensure individual and store targets are met
  </li>
  <li>
   Apply the Apple planogram
  </li>
  <li>
   Lead and manage the daily store operational activities to deliver the highest standards of customer service and maximize sales and profitability in line with company&rsquo;s objectives
  </li>
  <li>
   Follow up on the appearance and maintenance of the store and staff to meet Apple guidelines and evaluate audit/mystery shopper reports for improvements
  </li>
  <li>
   Ensure a proper storage, tracking and control of inventory and follow up on the merchandising and replenishment of the store while reporting any inventory related issue/opportunity to the Retail Manager
  </li>
  <li>
   Optimize the floor coverage and prepare schedules while accounting for vacation plans and days off
  </li>
  <li>
   Develop and maintain good working relationships with customers and back office departments securing a smooth flow of operations
  </li>
  <li>
   Ensure the cash management policy and all other policies/procedures are implemented in the store and that cash registers are accurately reconciled
  </li>
  <li>
   Attend to operational problems namely customer complaints, in coordination with the back office, to ensure an uninterrupted operation and achieve customer satisfaction
  </li>
  <li>
   Conduct periodic market studies and exchange best practices and recommendations with the Retail Manager and other Store
  </li>
  <li>
   Managers on a regular basis
  </li>
  <li>
   Prepare and issue periodic reports on store performance and other metrics supporting operational decisions
  </li>
  <li>
   Work closely with the HR Department on staffing needs and training plans
  </li>
  <li>
   Ensure that the company&rsquo;s policies and procedures are implemented/applicable at all times
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Talent Development
 <br/>
 <br/>
 <ul>
  <li>
   Lead and coach the team cultivating empowerment and ownership
  </li>
  <li>
   Develop capabilities and secure a solid succession plan
  </li>
  <li>
   Conduct regular performance reviews, identify training needs and oversee development plans.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Business Administration or any other related field.
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 At least 5 years of relevant experience.
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 <br/>
</div>


Retail Store Manager

American Classics Marketplace

<p>RETAIL STORE MANAGER</p><p><b>Department: </b><i>Retail Management</i></p><p><b>Shift: </b><i>Various shifts from 9:30am-6:30pm</i></p><p><b>Reports to: </b><i>Managing Partner</i></p><p><b>Job Summary:</b></p><p><i>The Retail Store Manager is responsible for the day-to-day operation of American Classics Marketplace, including leading store staff, supporting vendors, maintaining a clean and welcoming sales floor, and ensuring customers receive helpful, friendly service. This is a hands-on role that requires regular presence on the sales floor, active communication with employees and vendors, and attention to the details that keep the store organized, safe, and ready for business each day. The Store Manager helps create a positive shopping experience by making sure staff are prepared, customer questions are addressed, vendor spaces are supported, and store standards are consistently maintained.</i></p><p><b>Duties/Responsibilities:</b></p><p><i>Typical duties include but are not limited to:</i></p><p>&middot; <i>Supervise daily store operations, including opening and closing procedures, floor coverage, customer service, and general store readiness.</i></p><p>&middot; <i>Recruit, train, schedule, and support store employees to maintain appropriate coverage and consistent service standards.</i></p><p>&middot; <i>Assign daily tasks, follow up on completion, and help employees understand store procedures and expectations.</i></p><p>&middot; <i>Conduct regular floor walks to check merchandise presentation, tagging, cleanliness, vendor areas, and potential safety concerns.</i></p><p>&middot; <i>Support vendors by helping maintain attractive displays, answering questions, and communicating store needs or concerns as appropriate.</i></p><p>&middot; <i>Monitor basic sales, staffing, payroll, and store activity to help meet business goals set by the Managing Partner.</i></p><p>&middot; <i>Maintain store appearance by assigning cleaning duties, checking restrooms and common areas, and addressing facility issues promptly.</i></p><p>&middot; <i>Enforce company policies, safety practices, and customer service standards in a fair and consistent manner.</i></p><p>&middot; <i>Perform other duties as assigned by the Managing Partner.</i></p><p><b>Compensation Package: </b></p><p><i>Pay rate: Salary ranges from $60,000+bonus with possible incentive DOE </i></p><p><b>Supervision Given and Received:</b></p><p><i>This position supervises 15+ store employees and is supervised directly by the Managing Partner.</i></p><p><b>Required Skills/Abilities: </b></p><p>&middot; <i>Excellent verbal and written communication skills. </i></p><p>&middot; <i>Experience as a Store Manager, Assistant Manager, or similar hands-on retail leadership role.</i></p><p>&middot; <i>Ability to supervise employees, assign work, provide coaching, and maintain accountability in daily store operations.</i></p><p>&middot; <i>Basic budgeting, payroll, scheduling, or labor-management experience preferred.</i></p><p>&middot; <i>Knowledge of antiques, collectibles, home d&eacute;cor, or vendor-based retail environments preferred.</i></p><p>&middot; <i>Hands-on experience with POS software preferred; SOS experience is a plus.</i></p><p>&middot; <i>QuickBooks experience preferred.</i></p><p>&middot; <i>Strong sense of ownership, reliability, and pride in maintaining a clean, organized, customer-ready store.</i></p><p>&middot; <i>Good judgment, practical problem-solving skills, and the ability to respond calmly to daily store issues.</i></p><p>&middot; <i>Excellent interpersonal and customer service skills.</i></p><p>&middot; <i>Ability to prioritize tasks and delegate them when appropriate.</i></p><p>&middot; <i>Ability to lead team meetings and motivate others.</i></p><p>&middot; <i>Excellent organizational skills and attention to detail.</i></p><p>&middot; <i>Excellent time management skills with a proven ability to meet deadlines.</i></p><p>&middot; <i>Strong analytical and problem-solving skills.</i></p><p>&middot; <i>Ability to function well in a high-paced and at times stressful environment.</i></p><p><b>Computer Skills: </b></p><p><i>Ability to use common computer systems for POS transactions, scheduling, ordering, email communication, documentation, and basic reporting. Familiarity with Microsoft Office, POS systems, and QuickBooks is preferred.</i></p><p><b>Certificates and Licenses: </b></p><p><i>Business, retail, or management-related certifications are preferred but not required.</i></p><p><b>Education and Experience:</b></p><p><i>Two to four years+ of retail supervisory experience preferred; business degree preferred; equivalent education, training, and experience will be considered.</i></p><p><b>Physical Demands:</b></p><p>&sect; <i>Requires the ability to maneuver in confined and at times congested areas.</i></p><p>&sect; <i>Requires the ability to lift up to 40 pounds, with heavier lifting performed only as appropriate and with assistance when needed.</i></p><p>&sect; <i>Requires the ability to sit, stand, walk, stoop, and bend during an 8-hour shift.</i></p><p>&sect; <i>Requires constant use of arms, hands, fingers, eyes, legs, and back.</i></p><p><i><b>American Classics Marketplace is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Classics Marketplace &ndash; an Affirmative Action Employer M/F/D/V.</b></i></p><p><i><b>A background and fit for duty exam check must be passed upon job offer.</b></i></p><p>American Classics Marketplace is the largest antique mall in Colorado Springs proud of the variety of items we provide to our customers. With over 300 vendors our antique emporium has an unmatched selection of antique furniture, collectibles, jewelry, media, print, gifts, pictures, decor, &amp; dishware.</p><p>We also provide unmatched service and loyalty to our vendors so they can thrive. With a warehouse of items to help you display your products, to our staff who walk the floor to help sell products, we are here to help!</p><p>Pay: From $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

Scope Investment

<p>The Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is  accountable for profitability, store performance, and team engagement.</p><p> </p><p> </p><p><strong>KEY RESPONSIBILITIES</strong></p><p> </p><p><strong>1. Sales &amp; Business Performance:</strong></p><p> </p><ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul><p> </p><p><strong>2. Store Operations &amp; Compliance:</strong></p><p> </p><ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul><p> </p><p><strong>3. Team Leadership &amp; Development:</strong></p><ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li></ul><p> </p><p><strong>4. Customer Experience &amp; Service Quality:</strong></p><p> </p><ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li></ul><p> </p><p><strong>5. Inventory &amp; Merchandising Control:</strong></p><p> </p><ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul><p> </p><p><strong>6. Reporting &amp; Administration:</strong></p><p> </p><ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul><p> </p><p> </p><p><strong>Education &amp; Qualifications;</strong> </p><p> </p><ul><li>Diploma or Bachelor’s degree.</li><li>Language Proficiency in English is a must.</li><li>Specialized Training Customer Service Excellence or Retail Sales Training (Preferred).</li></ul><p> </p><p><strong>Minimum Experience: </strong></p><ul><li>Minimum 7-9 years of experience in retail, with 3-5 years in a store leadership role.</li><li>Strong experience in high-traffic retail environments and team management is essential.</li><li>Prior experience in fashion retail is preferred.</li><li>Proven track record in team management, customer service, and retail sales achievement.</li></ul><p> </p>

Retail Store Manager (Arabic speaker) (Tommy Bahama)

<p>The Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is  accountable for profitability, store performance, and team engagement.</p><p> </p><p><strong>KEY RESPONSIBILITIES</strong></p><p> </p><p><strong>1.Sales &amp; Business Performance:</strong></p><p> </p><ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul><p> </p><p><strong>2. Store Operations &amp; Compliance:</strong></p><p> </p><ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul><p> </p><p><strong>3. Team Leadership &amp; Development:</strong></p><p> </p><ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li><li> </li></ul><p><strong>4. Customer Experience &amp; Service Quality:</strong></p><p> </p><ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li><li> </li></ul><p><strong>5. Inventory &amp; Merchandising Control:</strong></p><p> </p><ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul><p> </p><p><strong>6. Reporting &amp; Administration:</strong></p><p> </p><ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul><p> </p><p> </p><p><strong>Education &amp; Qualifications;</strong> </p><p> </p><ul><li>Diploma or Bachelor’s degree.</li><li>Language Proficiency in English is a must.</li><li>Specialized Training Customer Service Excellence or Retail Sales Training (Preferred).</li></ul><p> </p><p><strong>Minimum Experience Store Manager: </strong></p><p> </p><ul><li>Minimum 7-9 years of experience in retail, with 3-5 years in a store leadership role.</li><li>Strong experience in high-traffic retail environments and team management is essential.</li><li>Prior experience in fashion retail is preferred.</li><li>Proven track record in team management, customer service, and retail sales achievement.</li></ul><p> </p>

Retail Store Manager (Arabic or Russian Speaker) (Oakley)

Achha Foods

<p>The General Manager &ndash; Retail will lead and oversee the company's retail operations, ensuring sustainable business growth, operational excellence, customer satisfaction, and profitability. The ideal candidate will have extensive experience in managing dairy retail networks, driving sales performance, optimizing store operations, and leading high-performing teams.</p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute retail business strategies aligned with organizational objectives.</li><li>Manage end-to-end retail operations across all company-owned and franchise outlets.</li><li>Drive revenue growth, profitability, and market expansion.</li><li>Ensure achievement of monthly, quarterly, and annual sales targets.</li><li>Monitor KPIs including sales, footfall, conversion rates, inventory turnover, and customer satisfaction.</li><li>Ensure compliance with food safety, quality, hygiene, and regulatory standards applicable to dairy products.</li><li>Optimize inventory management to minimize wastage and stock losses, particularly for perishable dairy products.</li><li>Collaborate with Supply Chain, Production, Marketing, and Finance teams to ensure seamless operations.</li><li>Lead store expansion initiatives, including site selection, store openings, and operational readiness.</li><li>Develop pricing, promotional, and merchandising strategies to maximize sales.</li><li>Build, mentor, and manage regional managers, store managers, and retail staff.</li><li>Conduct regular store audits to ensure operational excellence and brand consistency.</li><li>Analyze market trends, competitor activities, and customer preferences to identify growth opportunities.</li><li>Prepare and present business performance reports to senior management.</li><li>Drive customer experience initiatives and implement continuous process improvements.</li><li>Manage retail budgets, operational costs, and profitability.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.</li><li>MBA or equivalent postgraduate qualification is preferred.</li><li>Minimum 15 years of retail management experience with a strong dairy industry background.</li><li>Proven experience managing multi-store retail operations at a national or regional level.</li><li>Strong knowledge of dairy retail operations, cold chain management, and perishable inventory control.</li><li>Demonstrated success in achieving sales growth and profitability targets.</li><li>Excellent leadership, strategic planning, and people management skills.</li><li>Strong analytical, financial, and business acumen.</li><li>Excellent communication, negotiation, and stakeholder management skills.</li><li>Proficiency in ERP systems, retail management software, and Microsoft Office.</li></ul><p>Application Question(s):</p><ul><li>What is your Salary Expectations?</li></ul><p>Work Location: In person</p>

General Manager - Retail

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General Manager - Retail