retail operations associate

DICK'S Sporting Goods

<div>At DICK&rsquo;S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world&rsquo;s greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes.<ul><li>
Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.</li><li>
Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead.</li><li>
Uphold company merchandising and presentation standards.</li><li>
Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc.</li><li>
Fulfill the company-defined customer experience by completing all processes according to our service level standards.</li><li>
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.</li><li>
Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.</li><li>
Take an all-hands-on-deck approach to support the team across the store.</li><li>
Perform other tasks as assigned by management.</li></ul>
TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:<ul><li>
Ensures Accountability</li><li>
Customer-Focus</li><li>
Collaborative</li><li>
Instills Trust</li><li>
Decision-Quality/Decision-Making Abilities</li><li>
Action-Oriented</li></ul>
QUALIFICATIONS:<ul><li>
Prior retail sales, operations, maintenance, or customer-focused experience preferred.</li><li>
Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).</li><li>
Ability to work extended periods of time (up to 4 hours) standing or walking.</li><li>
Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or
platform.</li><li>
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).</li></ul></div>

Retail Operations Associate

Goodwill of Central and Coastal Virginia

<div>Position Summary 
Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor.

Essential Duties 
(Other duties within the scope of this position may be assigned.) 
1. Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual.

2. Sorts raw material-categorize for store use, salvage, trash.

3. Stands and tags donated items according to Goodwill&rsquo;s rotation system as outlined in the Retail Operations Manual.

4. Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual.

5. Produces appropriate number of items each day according to Goodwill&rsquo;s minimum standards as outlined in the Retail Operations Manual.

6. Adheres to uniform dress code standards as outlined in the Retail Operations Manual.

7. Demonstrates an enthusiastic and positive attitude.

8. Able to work as a team member in a fast-paced environment, handling multiple priorities and quickly learning new procedures.

9. Able to be cross trained in multiple production and customer service positions.

10. Adheres to Assets Protection control and compliance procedures.

11. Able to communicate effectively with customers, peers and management.

12. Adheres to work schedule.

13. Able to handle the physical requirements to accomplish daily responsibilities.

Supervisory Responsibilities 
The associate in this position does not have any supervisory responsibilities.
<div>
Education/Experience/Certificates/Security Clearance 
<ul><li>High School Diploma or GED preferred. Will consider a combination of education and work experience.</li><li>No previous experience required.</li><li>No professional certifications are required for this position.</li><li>The associate is not required to drive as part of their job duties.</li><li>The associate in this position will be required to successfully pass a criminal background check.</li></ul></div>

Competencies 
Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge

Safety Statement 
Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies.

Information Privacy and Security 
This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.
<div>
Physical Demands/Work Environment/Work Conditions 
<ul><li>The associate is required to lift up to 50 pounds with frequent lifting and/or carrying objects weighing up to 25 pounds.</li><li>The associate works in a moderate work environment with occasional exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).</li><li>The associate must be available to work evenings and/or weekends as business needs dictate.</li></ul></div>

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Please click on this link to access our EEO / Affirmative Action Program posters and learn about your rights as an applicant.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at RecruitingAccommodations@goodwillvirginia.org . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Applicants using Assistive Technology are encouraged to use our Indeed job board to submit applications. Click here to go to our Indeed Job board.</div>

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