retail operations manager

IPEKYOL GROUP

<div>
 
 IPEKYOL GROUP has played a major and important role in the Turkish retail industry since 1986 with its Ipekyol, Twist and Machka brands.
 
 
 Mission; &ldquo;To provide women with a fashion experience that makes them feel special&rdquo;,
 
 
 Vision; &ldquo;To be a global fashion player that makes a difference with innovative solutions, adds value to the society in which it exists by understanding the expectations and needs of the new world women in the best way, with great desire and belief.&rdquo;
 
 
 We want to meet and grow together with talents who want to be in fashion.
 
 
 We know; WE ARE STRONGER TOGETHER!
 
 
 We are looking for a teammate for the " Retail Store Manager&rdquo; position at IPEKYOL GROUP in Abu Dhabi.
 
 
 
 
 
 
 Responsibilities
 
 
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 Manage daily operations of business and ensure sales goals are met
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 Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing
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 Assigns duties to relevant employees
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 Conduct hiring and onboarding of new employees
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 Ensure adherence to health and safety regulations
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 Track and manage inventory at store
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 Improve main KPIs to generate success factors such as unit &amp; amount sale, profitability, UPT.
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 Overview all operational and administrative tasks.
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 Provide the most appropriate service to customer expectations and to constantly take actions to improve customer satisfaction.
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 Requirements
 
 
 <ul>
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 Improve main KPIs to generate success factors such as unit &amp; amount sale, profitability, UPT.
 </li>
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 Analyze data to create best strategies for the store.
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 Overview all operational and administrative tasks.
 </li>
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 Provide the most appropriate service to customer expectations and to constantly take actions to improve customer satisfaction.
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 </ul>
 
 
 
 
 &Idot;pekyol Group olarak Aday Ayd&inodot;nlatma Metnimize ve A&ccedil;&inodot;k R&inodot;za Metnimize a&scedil;a&gbreve;&inodot;daki linklerden ula&scedil;abilirsiniz.
 
 
 
 https://kariyerim.ipekyol.com.tr/calisan-adayi-aydinlatma-metni.html
 
 
 
 https://kariyerim.ipekyol.com.tr/calisan-adaylarinin-ozgecmislerinin-saklanmasina-iliskin-acik-riza-beyani.html
 
</div>

Store Manager-Abu Dhabi

Majid Al Futtaim

Business Introduction Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day. Job Title Assistant Store Manager Lifestyle Operations Role Summary The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams in order to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The role will deputize for the Store Managers in their absence for the daily operations of the store and its workforce in line with the overall business objectives. Role Profile <ul><li>Lead The Team In Excellent Customer Service Standards and Enable the Fulfillment of Exceptional Customer Experiences Through a Clear Understanding of Company/Brand Cx Standards, Individual Customer Needs, And an Awareness of Current Trends</li><li>Drive The Store Team to Deliver the Highest Levels of Customer Service At All Times</li><li>Follow Up and Resolve All Customer Complaints In A Professional and Timely Manner, Escalating and Reporting To The Store Manager.</li><li>Drive Sales And Take Initiative To Increase Sales And Business Improvement Through Keen Awareness of Set KPI Targets</li><li>Manage And Implement All Sales Promotions And Brand Activities, Providing Communication To The Relevant Support Teams To Ensure Maximization Of Sale</li><li>Ensure Smooth Store Operations In The Absence Of The Store Manager, Dealing With Any Potential Disruptions To the Business In A Timely Manner.</li><li>Implement, Manage And Maintain Compliance To Company Policies And Guidelines To Minimize Stock Loss And Damage</li><li>Liaise With The Excellence And Compliance Team In Order To Prepare And Implement Stock Counts As Per Company Policy.</li></ul> Requirements <ul><li>Diploma - High School Certificate</li><li>Qualification In Retail Related Field Is An Added Advantage</li><li>Minimum 4-5 Years' Industry Experience</li><li>Excellent To Fluent English</li><li>Must Be A Team Player</li><li>Excellent Communication Skills</li></ul> What We Offer <ul><li>At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We're proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work from any country in the world for 30 days a year.</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul>

Assistant Store Manager - eleventy

La Maison Real Estate

Job PurposeThe Shopping Center Operations Manager is responsible for managing the day-to-day operational activities of the shopping center. To ensure smooth unit handovers to tenants, controls the fit-out process, maintains the overall look and feel of the shopping center, and ensures all tenants comply with approved designs, regulations, and operational standards.Key ResponsibilitiesUnit Handover &amp; Tenant Coordination<ul><li>Manage the handover of retail units for tenants in line with approved schedules.</li><li>Ensure units are handed over in the correct condition (shell &amp; core or as agreed).</li><li>Coordinate access for tenants during fit-out and operation phases.</li></ul>Fit-Out Management<ul><li>Coordinate and issue fit-out guidelines for tenants.</li><li>Review and track shop drawings and fit-out submissions.</li><li>Follow up on the fit-out process to ensure work is completed on time.</li><li>Ensure all fit-out work comply with approved designs, safety rules, and shopping center standards.</li></ul>Design, Look &amp; Feel Control<ul><li>Ensure shops maintain the approved look and feel of the shopping center at all times.</li><li>Monitor shop facades, signage, and front displays to meet shopping center design standards.</li><li>Coordinate with tenants to correct any non-compliant designs or finishes.</li></ul>Tenant DocumentationControl Collect, review, and maintain tenant documents such as:<ul><li>Trade licenses</li><li>Insurance certificates</li><li>Fit-out approvals</li><li>Work permits</li><li>Ensure all documents are valid and up to date before allowing operation.</li></ul>Permits &amp; Access Management<ul><li>Manage work permits for fit-out, maintenance, and special work.</li><li>Control tenant moving-in and moving-out processes.</li><li>Coordinate access timing to avoid disruption to shopping center operations.</li></ul>Tenant Operations &amp; SOP Compliance<ul><li>Ensure tenants comply with shopping center operational SOPs.</li><li>Coordinate opening readiness checks before store launch.</li><li>Handle tenant operational issues and coordinate solutions with relevant teams.</li></ul>General Operations Support<ul><li>Handel FM operation including soft &amp; hard services.</li><li>Coordinate with leasing, marketing, security, cleaning, and maintenance teams.</li><li>Conduct regular inspections to ensure operational standards are maintained.</li><li>Support management in improving tenant experience and shopping center performance.</li></ul>Skills &amp; Qualifications<ul><li>Experience in shopping center or retail operations.</li><li>Strong coordination and communication skills.</li><li>Good understanding of fit-out processes and retail design standards.</li><li>Organized, detail-oriented, and able to manage multiple tenants at once.</li><li>Ability to enforce rules while maintaining good tenant relationships.</li></ul>Why Join La Maison?At La Maison we&rsquo;re not just building structures, we&rsquo;re building careers.Join a certified Great Place To Work&reg; and be part of a team that values innovation, precision, and growth.Job Type: Full-time

Shopping Center Operations Manager

Confidential

<div>
 
 The Sales Unit Head has responsibility for leading the museum's retail activities to maximize visitor satisfaction and develop deal structures that enhances Museum&rsquo;s revenue opportunities, including the selection of and deal structure with an external retail service provider, the product portfolio, pricing propositions as well developing and managing B2B relationships to build and maximize visitation through hotels, cruises, DMCs (Destination Management Companies), MICE (Meeting, Incentives, Conferencing, Exhibitions) and OTAs (Online Travel Agents).
 
 
 Manage the activities of the retail operations service provider and ensure the quality and performance of services are in line with Museum standards.
 
 
 Pre-Opening
 
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 Work with the Sales &amp; Development Section Head and the centralized B2B &amp; retail teams to establish the retail function and determine the first-year priorities for the retail team.
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 Select an external retail operations service provider.
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 Oversee the preparation the retail spaces for the opening of the Museum .
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 Work with the marketing team to ensure the design and delivery of Museum branded products in time for opening.
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 Work with the marketing team and the digital &amp; technology team to ensure the development and delivery of an online shop for the museum in advance of opening.
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 Oversee the recruitment and training of retail staff by the provider, ensuring adherence to museum visitor experience standards
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 Ongoing
 
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 Work with the Development &amp; Commercial Services Director to develop and implement the buying policy and procedures including use of reputable suppliers, local and regional craft traditions, and suitable stock list.
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 Analyze sales across the museum and assess the performance of all commercial offerings.
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 Design new product offerings (e.g. admission + F&amp;B, admission + events, etc.)
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 Working with the centralized B2B Sales develop the B2B pricing and promotional strategy, defining the discount brackets and ensure alignment with other.
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 Design the B2B sales &lsquo;concept sell&rsquo; for the Museum and manage the B2B sales process directly with DMCs, hotel, MICE, OTAs, cruises, etc.
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 Input to the wide development of the sales management and approval SOP to guide the relationship and processes between the different museums and the centralized sales team.
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 Work with the marketing and digital &amp; technology teams to ensure functioning and update of the museum online shops including product updates, promotions and new product ranges are added.
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 Liaise with the external retail operations service provider to ensure stock levels in the stock room and the shop are controlled.
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 Implement checking processes for all deliveries from the warehouse identifying any anomalies and informing the procurement team.
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 Work with various stakeholders to secure partnerships and agreements.
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 Advertise and activate sales promotions across different platforms online &amp; offline
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 Define &amp; plan the sales strategy needed for the venue.
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 <ul>
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 Minimum of 5 years of retail management experience in an environment requiring a high level of customer service museum, cultural institution, airport or luxury shopping environment or large leisure attraction.
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 Experience of developing or contributing to sales strategies.
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 Experience of managing third- party contractors.
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 Knowledge of excellent customer service and visitor needs.
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 Advanced level of point of sale software, sales analysis reporting, Microsoft Excel knowledge to review sales performance in retail space.
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 Knowledge of the local market and customer expectation in the UAE.
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 </ul>
 
 Fluency in Arabic &amp; English.
 
 
 
</div>

Sales Unit Head

Fat resturant

About the RoleWe are a growing restaurant group in Abu Dhabi operating multiple F&amp;B brands. We&rsquo;re hiring an Operations &amp; Business Development Manager to improve day-to-day performance across branches and support new openings.Key Responsibilities<ul><li>Lead daily operations to ensure consistent service, quality, and compliance with company standards</li><li>Improve performance using KPIs (sales, labor, food cost, waste, guest experience)</li><li>Manage budgets and cost control (P&amp;L, food cost, inventory, waste reduction)</li><li>Build and implement SOPs across front and back of house</li><li>Support new branch openings (planning, readiness checks, launch execution)</li><li>Manage suppliers, procurement, and inventory processes</li><li>Coach and lead branch teams; support hiring, training, and performance management</li><li>Prepare weekly/monthly operational reports with clear improvement actions</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Business, Hospitality, or related field)</li><li>5+ years in restaurant operations, including multi-branch or multi-brand exposure</li><li>Strong experience in budgeting, cost control, and operational reporting</li><li>Strong leadership and hands-on problem solving</li><li>Professional communication in English (Arabic is a plus)</li><li>UAE driving license is a plus</li></ul>Benefits<ul><li>Competitive salary (based on experience)</li><li>Performance bonus (based on results)</li><li>Health insurance and standard UAE benefits</li><li>Growth opportunities with new openings</li></ul>How to apply: Apply through Indeed.Equal Opportunity: We are an equal opportunity employer and consider all qualified applicants.Job Type: Full-timePay: AED3,000.00 - AED7,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Restaurant Management: 2 years (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Operations & Business Development Manager (Restaurant)

IZIL Beauty

Job Title: Retail Sales Team LeadDepartment: Spa &amp; StoreReports To: Spa &amp; Store ManagerJob Summary -The Retail Sales Team Lead plays a pivotal role in driving sales performance, overseeing daily store operations, and delivering an exceptional customer experience. This role requires strong leadership skills to mentor and guide the sales team, ensuring optimal execution of company goals while maintaining high service standards.Key ResponsibilitiesSales Leadership &amp; Customer EngagementLead the sales team to consistently achieve individual and store sales targets, maximizing every sales opportunity.Provide outstanding customer service that exceeds expectations, fostering loyalty and repeat business.Identify customer needs and offer informed recommendations on product benefits, features, pricing, and availability.Handle escalated customer inquiries, ensuring prompt and effective resolution.Train and mentor junior team members, offering support and guidance as needed.Store Operations &amp; Team SupportOversee daily store activities, ensuring smooth and efficient operations.Perform till duties, including transaction processing, refunds, and price adjustments.Maintain accurate records of customer orders, special requests, and repairs, ensuring timely fulfillment.Act as a keyholder, assisting with store security and operational needs when required.Step in for the Assistant Manager or Store Manager as needed, ensuring seamless leadership continuity.Maintain accurate stock records and monitor inventory levels, addressing discrepancies proactively.Compliance &amp; Risk ManagementAdhere to company policies regarding cash handling, stock security, and customer data management.Ensure compliance with safety and security procedures, promptly reporting potential hazards to the Store Manager.Capture and input customer data into the company database to drive loyalty and engagement.Continuous Improvement &amp; TrainingActively participate in training programs and store meetings to stay updated on industry trends and company objectives.Proactively identify areas for operational improvement and recommend strategic solutions.Retail Sales LeadImplement innovative customer service initiatives to enhance the shopping experience.Skills &amp; QualificationsProven ability to lead, train, and motivate a sales team to achieve targets.Exceptional multitasking skills, effectively managing competing priorities in a fast-paced environment.Strong analytical and problem-solving abilities, with a proactive approach to customer service and risk management.Excellent communication skills with a professional, customer-centric attitude.Highly adaptable, with a willingness to embrace change and drive innovation.Self-motivated, confident, and enthusiastic with a passion for delivering excellence.Why Join Us?As a Retail Sales Team Lead at IZIL, you will play a crucial role in shaping the store&rsquo;s success. This position offers the opportunity to develop leadership skills, contribute to a dynamic retail environment, and be part of a growing brand committed to excellence in customer service and sales performance.Job Type: Full-timePay: From AED6,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>

Retail Sales Lead - Female

Abercrombie and Fitch Stores

A global retail company is seeking an Assistant Manager in Abu Dhabi. In this multifaceted role, you will drive sales, manage daily operations, and lead a team to deliver exceptional customer service. Ideal candidates will have either a Bachelor's degree or supervisory experience, alongside strong problem-solving and team-building skills. Join us to grow and develop in a supportive, inclusive environment.

Store Leadership Lead: Drive Sales, Develop Talent

Explore 843+ Retail operations manager in Abu Dhabi United Arab Emirates this January. Find roles across top companies and apply now to boost your career.