abercrombie & fitch / hollister - assistant store manager, kuwait

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Abercrombie & Fitch

<div>Company Description 
Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 
 
The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 
 
At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 
Job Description 
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store&rsquo;s organization.
What You'll Do<ul><li>
Customer Experience</li><li>
Drive Sales</li><li>
OMNI Channel Fulfillment</li><li>
Store Presentation and Sales Floor Supervision</li><li>
Store &amp; Stockroom Operations</li><li>
Staffing, Scheduling, and Payroll Management</li><li>
Training and Development</li><li>
Communication</li><li>
Asset Protection</li></ul> 

Qualifications 
What It Takes<ul><li>
Bachelors Degree OR one year of supervisory experience in a customer-facing role</li><li>
Strong problem-solving skills</li><li>
Inclusion &amp; Diversity Awareness</li><li>
Ability to show up in a fast-paced and challenging environment</li><li>
Team building skills</li><li>
Self-starter</li><li>
Drive to achieve results</li><li>
Multi-Tasking</li><li>
Fashion Interest &amp; Knowledge</li></ul> 

Additional Information 
What You&rsquo;ll Get
As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.<ul><li>
Quarterly Incentive Bonus Program</li><li>
Annual return flight ticket</li><li>
Merit eligibility - salary increase based on Annual performance review</li><li>
Paid Time Off</li><li>
3 Paid Comp Days</li><li>
Merchandise Discount</li><li>
Medical, Dental, Health and Life Insurance</li><li>
Associate Assistance Program - professional and confidential mental and behavioral health counseling</li><li>
Carrot Fertility and Adoption</li><li>
Headspace mental health and wellness application membership</li><li>
Paid Parental and Adoption Leave</li><li>
Training and Development</li><li>
Opportunities for Career Advancement, we believe in promoting from within</li><li>
A Global Team of People Who'll Celebrate you for Being YOU 
<ul><li>Some of the above benefits can be availed upon completion of the probationary period</li></ul></li></ul>
SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer</div>

Abercrombie & Fitch / Hollister - Assistant Store Manager, Kuwait

<div>
 
 
 Role Objective:
 
 
 
 
 
 
 As part of Consumer Finance, the Consumer Finance Officer under Operations department will have the responsibility of evaluating and present credit applications to underwriters forwarded by the various channels with granted limit of the bank. The Officer will also be responsible for collecting and maintaining statistics about the quality of the retail finance portfolio and the effectiveness of the credit granting workflow. In addition to also be contributing to the discussions on development or review of credit policies.
 
 
 
 
 
 
 Detailed Duties and Responsibilities:
 
 
 
 
 
 
 
 Credit Policies and Procedures:
 
 
 
 
 
 <ul>
 <li>
 Contribute to review existing Consumer Credit Policies, to ensure we meet the market need, Business opportunity and achieve growth, profit target.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Review and implements finance sales control mechanism for processed and rejected finances, to ensure that the Credit policies are consistently followed.
 </li>
 </ul>
 
 
 
 
 
 Credit Analysis and Post-fact/ Pre-fact Review:
 
 
 
 
 
 <ul>
 <li>
 Observe our existing finance and portfolios to take the appropriate action against potential loss.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Conduct an independent Personal Finance Credit review and highlights findings and recommendations to Team Leader / Manager Consumer Finance -Retail Credit.
 </li>
 </ul>
 
 
 
 
 
 Credit Review and Approval:
 
 
 
 
 
 <ul>
 <li>
 Reviews of the credit applications forwarded by the Branch managers to ensure completeness and correctness.
 </li>
 <li>
 Evaluates the application against the policy and confirm the branch manager's identification of exception, if any.
 </li>
 <li>
 Evaluate the application against the policy and recommend credit applications, documents of finance utilization Vs. its purpose, upgrade and card maintenance to the manager of RCU for approval.
 </li>
 <li>
 Assure correctness of finance application documents and Murabaha system entries.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Business Administration, or Finance, Commerce, Economics.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 2+ years in credit administration preferred.
 </li>
 </ul>
 
 
</div>

Consumer Finance Officer - Retail Credit

Hilton

<div>Concierge Manager
A Concierge Manager/Head Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience. 
 
What will I be doing? 
As a Concierge Manager/Head Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Concierge Manager/Head Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Supervise daily Concierge operations</li>
<li>Set Departmental objectives, work schedules, budgets, policies and procedures</li>
<li>Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area</li>
<li>Maximise Sales revenues through up-selling and marketing programmes</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Maintain good communication and working relationships with all hotel areas</li>
<li>Project a professional manner with an emphasis on hospitality and Guest service</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Attend Front of House/Hotel meetings, as required</li>
</ul>What are we looking for? 
Concierge Manager/Head Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>A degree or diploma in Hotel Management or equivalent</li>
<li>Front Office supervisory experience in the hotel, leisure or retail sector</li>
<li>Possess strong commercial awareness and Sales capabilities</li>
<li>Excellent leadership skills, inter-personal and communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience working as a Concierge Supervisor or Head Concierge in a hotel environment</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Concierge Manager

<div>Assistant Executive Housekeeper
An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. 
 
 
What will I be doing? 
As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Assist with overseeing Housekeeping/Laundry operations</li>
<li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li>
<li>Support departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards</li>
<li>Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper</li>
<li>Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security</li>
<li>Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work</li>
<li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li>
<li>Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li>
<li>Ensure staffing levels cover business demands</li>
<li>Ensure ongoing training to support the Executive Housekeeper</li>
<li>Ensure communication meetings are conducted</li>
<li>Manage staff performance issues in compliance with company policies and procedures</li>
<li>Support managing, training and developing the team</li>
<li>Deputise in absence of the Executive Housekeeper</li>
<li>Provide excellent guest service</li>
<li>Assist other departments wherever necessary</li></ul>
What are we looking for? 
An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li>
<li>A high school certificate or equivalent</li>
<li>High level of commercial awareness and cost control capabilities</li>
<li>Proficiency, at a basic level, with computers and computer programs, including Microsoft Office</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Committed to delivering high levels of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Knowledge of Workplace, Health, Safety and Hygiene is essential</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Familiar with Property Management Systems</li>
<li>Experience managing a department and Profit and Loss account</li>
<li>High level of IT proficiency</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Executive Housekeeper

Time Training Center

Job TitleEducation Sales Consultant (B2C / Retail Sales)LocationKuwaitCompanyEdoxi Training InstituteJob TypeFull-timeJob OverviewEdoxi Training Institute is looking for an enthusiastic Education Sales Consultant to guide students and professionals in selecting the right training programs and certifications. The role involves consultative sales, lead conversion, and student counseling to help individuals achieve their career goals.The ideal candidate is passionate about education, sales, and helping customers make informed decisions about their professional development.Key Responsibilities<ul><li>Respond to walk-in, online, and phone inquiries about training programs.</li><li>Provide course consultation and recommend suitable programs based on customer needs.</li><li>Convert leads into enrollments and achieve monthly sales targets.</li><li>Follow up with potential students via calls, emails, and messages.</li><li>Explain course benefits, certification value, schedules, and pricing.</li><li>Maintain customer data and sales activities in the CRM system.</li><li>Support marketing campaigns by contacting leads generated through ads and events.</li><li>Ensure excellent customer service and student experience.</li><li>Coordinate with the operations team for course scheduling and student onboarding.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Business, Marketing, or related field.</li><li>1&ndash;3 years of experience in B2C sales, retail sales, or education counseling.</li><li>Strong communication and persuasion skills.</li><li>Ability to work in a target-driven sales environment.</li><li>Excellent interpersonal and customer service skills.</li><li>Fluent in English (Arabic is an advantage).</li></ul>Preferred Skills<ul><li>Experience in education sales, training institutes, or certification programs.</li><li>CRM or lead management system experience.</li><li>Ability to handle walk-in clients and online leads effectively.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have in B2C or retail sales?</li><li>Do you have experience in education, training, or course sales?</li><li>Are you currently located in Kuwait?</li></ul>

Education Sales Consultant(B2C/ Retail sales)

<div>Assistant Front Office Manager
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. 
 
 
What will I be doing? 
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul>
<li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li>
<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li>
<li>Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li>
<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for? 
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager

<div>Duty Manager
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. 
 
What will I be doing? 
As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Occupy the hotel lobby and other public areas, particularly at busy times</li>
<li>Engage Guests in conversation and provide general assistance</li>
<li>Manage, record, and resolve promptly all Guest complaints</li>
<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
<li>Coordinate the services and special facilities provided to long-stay Guests</li>
<li>Understand all credit procedures and ensure they are applied</li>
<li>Stay current with all hotel products, services, policies and emergency procedures</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Handle, record and follow through with management issues or emergencies that arise</li>
<li>Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.</li>
</ul>What are we looking for? 
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail sector</li>
<li>Good knowledge of Health and Safety and security procedures</li>
<li>Calm, efficient and the ability to work well under pressure</li>
<li>Excellent leadership skills and exceptional communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li>
<li>Experience in managing budgets, revenue proposals and forecasting results in a similar sized property</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous role as a senior supervisor or Duty Manager in a similar quality hotel</li>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>In-depth knowledge of the hotel, leisure or service sector</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Duty Manager

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