retail operations manager

Advantage Solutions

<div><p><b>Retail Operations Manager (ROM)</b></p><p></p><p><br>
At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to be primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization. The ROM will oversee a specific segment of clients and/or retailers within an assigned geography. They are responsible for representing the Company and their designated Clients &amp; Customers through the management of retail store coverage, set/project coverage, executing objectives set forth by Clients, Retailers and/or Business Development Managers and related retail leadership.</p><p></p><p><br>
Take this opportunity to join North America&rsquo;s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!</p><p></p><p><b><br>
What we offer:</b></p><ul><li>
Full-Time Benefits (Medical, Dental, Vision, Life)</li><li>
401(k) with company match</li><li>
Training and Career Development</li><li>
Generous Paid Time-Off</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Maintain excellent high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an on-going basis. Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region.<b>
</b></li><li>Develop people through training and direct organizational and team development initiatives using performance management tools, including: performance reviews, in-store assessments, individual associate development plans &amp; succession planning documentation.</li><li>
Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy.</li><li>
Manage, assist and/or develop expense and/or revenue/operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility.</li><li>
Grow base business and add new business.</li><li>
Driving and travel are essential duties and function of this job.</li></ul><p><b>
Qualifications:</b></p><ul><li>
High School Diploma or GED or equivalent experience is required; Bachelor's Degree in Marketing or Business Management or equivalent experience is preferred
</li><li>5+ years of retail experience with associate management</li><li>
1-3 years of successfully managing Retail Merchandisers, P&amp;L, budgeting and forecasting, and managing client expectations either personally or through a team</li><li>
Customer and client management</li><li>
Excellent written communication and verbal communication skills</li><li>
Ability to direct, lead, coach, and develop people</li></ul><div></div><div><br>
Job Will Remain Open Until Filled</div></div>

Retail Operations Manager

Blue Collar Services

<div><div><div><b>Benefits:</b></div>
<ul><li>Health insurance</li>
<li>Bonus based on performance</li>
<li>Dental insurance</li>
</ul></div><div><div><b>Job Title:</b> Home Services Manager (HVAC Operations and Sales)</div>
<div><b>Location:</b> Austin, TX</div>
<div><b>Base Salary:</b> $120,000<br>
</div><div><b>Position Summary</b></div>
<div>The Home Services Manager will take full operational and financial ownership of a $3.5M residential HVAC retail division in North Austin. This leader will bridge the gap between technical execution and revenue generation, managing service technicians, sales leadership, and customer satisfaction metrics.<br>
</div><div><b>Essential Job Functions</b><br>
</div><ul><li>Lead field operations from the front to ensure safety compliance and high team morale.</li>
<li>Partner with marketing coordinators to optimize inbound lead flow and conversion metrics.</li>
<li>Oversee the operational transition of out-of-warranty customers into permanent retail accounts.</li>
<li>Maintain high appearance and execution standards across the field staff and fleet vehicles.</li>
<li>Deliver actionable business insight from internal field service management software.</li>
</ul><div><b>Minimum Requirements</b><br>
</div><ul><li>Experience: 5 years of specific leadership inside residential home services.</li>
<li>Functional Expertise: Demonstrated track record balancing operational labor tracking with sales goals.</li>
<li>Leadership Style: High accountability with advanced conflict resolution and culture-building skills.</li></ul></div></div>

HVAC Retail Operations Manager

CAROLINA PANTHERS

<p></p><div><div>Posted Monday, June 22, 2026 at 4:00 AM
</div><div></div><div><div><div><div><div><b>Position:</b> Senior Manager , Retail, Merchandising &amp; Stadium Marketing
</div><div><b>Department: </b>Brand, Integrated and Activation Marketing</div>
<div><b>Status: </b>Full-time (Exempt)</div>
<div><b>Reporting Relationship:</b> Senior Director of Marketing, Carolina Panthers</div><br>
<div></div><div><b>Position Summary:</b>
</div><div>Tepper Sports &amp; Entertainment (TSE), the parent company for the NFL&rsquo;s Carolina Panthers, MLS&rsquo; Charlotte Football Club, and Bank of America Stadium is actively seeking a creative and passionate Retail Marketing Senior Manager to help elevate brand awareness, fan affinity, engagement, and revenue through retail and merchandising platforms, oversee third party stadium event retail, and provide overall support of the Carolina Panthers Marketing team.</div><br>
<div></div><div>This role will be the primary liaison and collaborator with a third-party merchandise operator to ensure the efficient operation of all aspects of the retail operation, including product assortment and buys, on-site setup, e-commerce platform operations, and overall omnichannel experience. This role will also work directly with the NFL consumer products teams. Key aspects of success for this role include creating opportunities to bring key brand storytelling moments to life through the retail experience, managing the internal/promotional buying process, and maintaining relationships with vendors.</div><br>
<div></div><div>The Retail &amp; Merchandise team will support TSE&rsquo;s Procurement Department in standardizing the merchandising process to fulfill internal orders. This includes managing vendor relationships, deadlines and processes while fulfilling individual department merchandise needs throughout the calendar year.</div><br>
<div></div><div>This role is also responsible for Bank of America Stadium&rsquo;s third-party event retail strategy. This individual will be the contact for concert and event promoters and responsible for marketing support, announcement planning and overall cross-collaboration between all properties.</div><br>
<div></div><div><b>Primary Responsibilities:</b>
</div><ul><li>Managing overall operational relationship with the third-party retail operator relationship to ensure stadium store operation, e-commerce, and buying run smoothly for the Carolina Panthers</li>
<li>Managing a small team, including Merchandise and Stadium Marketing Intern(s) while functioning as a branch of the Carolina Panthers Brand &amp; Integrated Marketing team.
</li><li>Oversee the creation and execution of Carolina Panthers retail promotional calendars in collaboration with Marketing, Stadium Operations and Procurement departments.
</li><li>Create retail marketing plans and manage the retail marketing process from start to finish with the goal of creating demand, conversation, and increasing revenue</li>
<li>Work with the NFL&rsquo;s consumer products division and official licensees on product assortment details and approvals</li>
<li>Work with the NFL Quality Control teams to ensure all products are on brand and approved
</li><li>In collaboration with the Procurement Team serve as main point of contact internally that manages the coordination and sourcing of promotional products/giveaways, staff apparel, etc.</li>
<li>Develop local artist collaboration programs and boutique product marketing portfolio for the Carolina Panthers
</li><li>Ideate and execute retail marketing campaigns to drive fan engagement and conversion specific to the Carolina Panthers assortment</li>
<li>Maintain brand consistency and support brand strategy throughout all retail activities</li>
<li>Constantly be on the lookout for ways to utilize retail to expand the Carolina Panthers brand in the region, whether within the current footprint or third-party retail, pop-up shops, etc., throughout the Carolinas</li>
<li>Manage the relationship with Bank of America Stadium Team Store to ensure product display and sales expectations are met</li>
<li>Assist with third-party event retail oversight
</li><li>Complete yearly recaps and evaluation on retail strategy and financial impact</li>
<li>Provide additional support for TSE Marketing as needed</li><br>
</ul><div></div><div><b>Minimum Qualifications:</b></div>
<ul><li>A minimum of 8 years of professional experience in retail marketing
</li><li>Bachelor&rsquo;s Degree in Retail, Marketing or related field
</li><li>Working knowledge of the consumer retail landscape
</li><li>Knowledge and understanding of emerging trends in the consumer products space</li>
<li>Must be able to work flexible, non-traditional hours including nights, weekends, and holidays as needed</li><br>
</ul><div></div><div><b>Preferred Qualifications:</b>
</div><ul><li>Retail buying experience preferred</li>
<li>Prior sports and/or entertainment industry experience preferred</li><br>
</ul><div></div><div><b>Skills for Success:</b>
</div><ul><li>Ability to work independently within a matrixed environment</li>
<li>Collaborate with cross-functional teams to achieve the desired outcome</li>
<li>A desire to be challenged and to craft creative solutions to emerging needs</li>
<li>Strong work ethic with an eye for detail</li>
<li>Ability to exercise sound judgment and discretion</li>
<li>Must be agile and able to respond effectively to the rapidly changing needs of a fast-paced / high-growth organization</li>
<li>Ability to work within a collaborative, team-driven, and goal-based environment</li>
<li>Demonstrated ability to meet deadlines in a dynamic environment</li><br>
</ul><div></div><div><b>Work Environment:</b></div>
<div>This job operates mainly in a professional in-office environment. Occasionally responsibilities are outside in a stadium facility or at events which may include inclement weather conditions. This role includes physical necessities like lifting product boxes, organizing inventory and potential extended moments of standing/walking.</div><br>
</div></div><div></div><div><div><div><i>Tepper Sports &amp; Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.</i>
</div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
</div><div><div><div><div><div><div><div><div><div>Pay Type
</div><div>Salary</div></div></div></div></div></div></div></div></div></div></div></div><div></div>

Senior Manager - Retail, Merchandising & Stadium Marketing

Food Lion

<div><b>Category/Area of Expertise:</b> Retail Operations<br>
<b>Job Requisition:</b> 507524<br>
<b>Address: </b>USA-VA-Richmond-2599 New Market Road
<br>
<b>Store Code: </b>Store 01440 Grocery (7223899)
<br>
<br>
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.<br>
<br>
<b>PRIMARY PURPOSE</b><br>
<br>
Responsible for retail store operations during the evening hours making decisions impacting store associates,<br>
merchandise quality and presentation and the level of service offered to our customers. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.<br>
<br>
<b>DUTIES AND RESPONSIBILITIES</b><br>
<br>
<ul><li>Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store</li><li>Responsible for hiring, training, and developing associates</li><li>Manage performance through performance management, coaching, appraisal and disciplinary efforts</li><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service</li><li>Provide leadership and motivation within the store to promote a culture reflective of Food Lion's Guiding Principles, Core Values, Vision and Strategy</li><li>Ensure proper control of all store funds and company assets</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards</li><li>Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems</li><li>Support the achievement of store budgeted financial and operating results</li><li>Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses</li><li>Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures</li><li>Ensure compliance with local, state and federal regulations</li><li>Ensure that staffing schedules across departments meet the business needs</li><li>Constant interaction with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successful</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties and projects as assigned&quot;</li></ul><br>
<b>
QUALIFICATIONS</b><br>
<br>
<ul><li>High school graduate or equivalent</li><li>Department Manager or equivalent experience required</li><li>Strong understanding of store operations and total store merchandising techniques</li><li>Excellent interpersonal, customer service and communication skills</li><li>Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances&quot;</li><li>Desire and ability to lead and manage associates throughout multiple departments</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations</li><li>Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a &quot;Certified Food Safety Manager&quot; or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained</li></ul>
while employed in a position requiring accreditation&quot;<br>
<br>
<b>PHYSICAL REQUIREMENTS</b><br>
<br>
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Ability to use hand held computers for orders, mark downs, scan outs, and inventory</li><li>Stand 100% of the time, frequently walking short distances</li><li>Ability to push or pull up to 2000 pounds using a pallet jack or float</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check invoices, dates, and other written documents&quot;</li></ul><br>
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

FT Evening Manager

Ace Hardware

<div><p><b>About Ace Retail Group
</b></p><p>Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema&rsquo;s Ace, Outer Banks Ace, Dennis Company, and Breed &amp; Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG&rsquo;s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
</p><p></p><p><b>General Summary
</b></p><p>The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures.
</p><p></p><p><b>Essential Duties and Responsibilities
</b></p><p></p><p><b>Customer Service
</b></p><ul><li>Provide positive representation of Westlake Ace Hardware.
</li><li>Proactively assist customers in solving problems.
</li><li>Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
</li><li>Provide a friendly, outgoing demeanor; work well with customers as well as associates.
</li><li>Ensure all calls and pages are answered promptly, courteously and effectively.
</li><li>Handle customer complaints. Work to resolve problems with the customer and have Westlake&rsquo;s best interest taken into consideration.
</li><li>Possess excellent product knowledge and knowledge of store layout and location of products.
</li></ul><p></p><p><b>Store Operations
</b></p><ul><li>Ensure a positive, professional and safe work environment for all associates.
</li><li>Supervise the &ldquo;general operations&rdquo; of the entire store.
</li><li>Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
</li><li>Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
</li><li>Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
</li><li>Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
</li><li>Responsible for maintenance of back stock levels.
</li><li>Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
</li><li>Provide assistance in the overall general maintenance of the store.
</li><li>Ensure forklift operations and receiving is completed in a safe and efficient way.
</li><li>Ensure weekly price changes are being completed.
</li><li>Ensure monthly cycle counts and negative on hand reports are being completed.
</li><li>Ensure signage is current in the entire store.
</li><li>Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
</li><li>Ensure special orders and rain-checks are being completed properly.
</li><li>Ensure ad signage and products are ready for the customers.
</li><li>Perform all other duties as assigned.
</li></ul><p></p><p><b>Store Support Operations
</b></p><ul><li>Responsible for the P &amp; L and other corresponding reports.
</li><li>Assist District Manager with the budget process for sales and expenses.
</li><li>Manage payroll and other controllable expenses.
</li><li>Responsible for the implementation of Store Support programs.
</li><li>Attend trade shows and seminars with company guidance.
</li><li>Responsible for successful Loss Prevention, Safety and Internal Audits.
</li><li>Assist with special projects within the district as set forth by the District Manager.
</li></ul><p></p><p><b>Hiring and Training of Associates
</b></p><ul><li>Conduct weekly management staff meetings.
</li><li>Ensure effective training and development of all associates.
</li><li>Recruit prospective associates for possible management positions throughout Westlake Ace Hardware.
</li><li>Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
</li><li>Actively recruit and promote the advancement of Westlake associates.
</li></ul><p></p><p><b>Leadership
</b></p><ul><li>Become an integral part of the community in which you live and work through civic organizations and being community minded.
</li><li>Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
</li><li>Lead by example; be approachable by all associates and customers.
</li></ul><p></p><p><b>Other Essential Requirements
</b></p><p>Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
</p><ul><li><p>WINNING &ndash; In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
</p></li><li><p>EXCELLENCE &ndash; Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
</p></li><li><p>LOVE &ndash; Love the people, love the work and love the results.
</p></li><li><p>INTEGRITY &ndash; For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
</p></li><li><p>GRATITUDE &ndash; We recognize that we are blessed to be in the business of serving others.
</p></li><li><p>HUMILITY &ndash; We strive for greatness with a humble, modest and respectful attitude.
</p></li><li><p>TEAMWORK &ndash; We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that&hellip;Together, we are Ace.
</p></li></ul><p></p><p><b>Minimum Skills, Requirements and Qualifications
</b></p><ul><li>High School or GED equivalent.
</li><li>Must have previous retail management experience. Hardware experience preferred.
</li><li>Standing, walking, lifting (up to 25lbs) and climbing.
</li></ul><p></p><p><b>Compensation Details
</b></p><p>Starting at $81,000 per year.
</p><p></p><p>For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External
</p><p></p><p><b>Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:</b></p><p></p><p><b><br>
</b></p><p></p><p><b>Equal Opportunity Employer
</b><br>
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.</p></div><p></p>

General Manager (Store 133 Raymond, WA)

BLICK Art Materials

Your Role...
<br><br>
By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Assistant Manager will lead their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities. Responsibilities include,
<br><ul>
<li>Direct and oversee the overall operations of the retail location.</li>
<li>Increase sales volume, upholding customer service values, develop and maintain customer and school relationships, maintain proper stock levels, maintain inventory replenishment orders, special orders, and factory direct drop shipping orders.</li>
<li>Assists the Store General Manager with the House Account Program including, but not limited to, processing House Account orders, contacting Account customers, and maintaining customer relationships.</li>
<li>Provide customer service at the Custom Services desk including making appointments for customers, consulting with customers on their Custom Services project, taking</li>
<li>Custom Services orders, and delivering completed Custom Services orders in store.</li>
<li>Assist the local or remote Custom Services production team (Framers) by analyzing/maintaining the Work in Progress report, ordering framing supplies, communicating with the production facility in Galesburg, light production responsibilities as needed.</li>
<li>Oversee all aspects of inventory such as: Vendor Direct and Special Orders, Min/Max Changes, Inventory Adjustments, Weekly Cycle Counts, Store Transfers, RTVs, and shipment processing.</li>
<li>Maintain company POGs, display and signage compliance, cleanliness standards, and supply orders.</li>
<li>Pre-Inventory coordination of store including creation of store map, section labeling, pre-count assignments, product bundling, labeling all non-scan product, staff assignments for inventory, completion and transmission of all post inventory count forms.</li>
<li>Ensure compliance to all Loss Prevention and Safety measures, Dick Blick Company Policies and Procedures, and operational controls.</li>
<li>Shift supervision, including opening and closing the store, managing payroll, creating weekly schedule, staff tasks and duties assigned daily.</li>
<li>Interview candidates for open non-exempt associate positions.</li>
<li>Solve associate issues in partnership with other members of management.</li>
<li>Execute the training of all store associates on Blick Onboarding Training, Sales Training Program, promotional events, and Featured Products, and Custom Services training from NDS.</li>
<li>Communicate and maintain daily, weekly, and monthly sales goals for all associates.</li>
<li>Coordinate marketing programs at store level along with ensuring compliance to National Marketing programs.</li>
<li>Understand and manage the financial well-being of the store using the annual budget and monthly Profit & Loss reports.</li>
<li>Oversee ordering of store supplies through retail purchasing and monitor expenses.</li>
</ul>
<b>General Requirements:</b><br>
<ul>
<li>Ability to work both independently and in a team environment.</li>
<li>Excellent Communication Skills.</li>
<li>Willing and able to relocate for future opportunities if required.</li>
</ul>
<b>Scheduling Requirements:</b><br>
<ul>
<li>Is willing and able to work a minimum of two nights per work week. Must close Friday and Saturday a minimum of one weekend per accounting period, minimum of one Sunday per accounting period.</li>
<li>Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.</li>
<li>Regular attendance in accordance with the attendance policy.</li>
<li>Associates in this role are scheduled an average of 15- 25 hours per week based on availability and the needs of the business</li>
</ul>
<b>Competencies:</b><br>
<ul>
<li>Elevates Service Standards</li>
<li>Leadership</li>
<li>Champions Core Values</li>
<li>People</li>
<li>Operations</li>
</ul>
<b>Supervisory Responsibility:</b><br>
<ul>
<li>The Assistant Manager directly and indirectly supervises personnel within their store location.</li>
</ul>
<b>Physical Demands:</b><br>
<ul>
<li>Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.</li>
<li>Prolonged walking, standing, and climbing ladders.</li>
</ul>
<b>Travel:</b><br>
<ul>
<li>Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>High School Diploma, College preferred but not required.</li>
<li>One year of previous retail management experience or one year of employment with Blick.</li>
<li>Demonstrated superior sales performance throughout career.</li>
<li>Computer literate, including Microsoft Word and Microsoft Excel.</li>
</ul>
<b>Other Duties:</b><br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
<br><br>
<b>Pay Rate:</b><br>
The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.
<br><ul>
<li>$19 - $21 per hour + Sales Incentives</li>
</ul>
<b>Benefits Include:</b><br>
<ul>
<li>401K & Profit Sharing Plan</li>
<li>Incentive Bonus Plans</li>
<li>Paid Time Off</li>
<li>Employee Discount</li>
</ul>
Who We Are...
<br>Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.
<br>Our Mission...
<br>At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.

Part Time Retail Store Assistant Manager

The Home Depot

<p>Position Purpose:<br/></p><p>Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.<br/></p><p>Key Responsibilities:<br/></p><p>30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.<br/>30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.<br/>15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.<br/>25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>This Position typically Reports to Operation Assistant Manager<br/>This position has 4 Direct Reports<br/></p><p>Travel Requirements:<br/></p><p>No travel required<br/></p><p>Physical Requirements:<br/></p><p>Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.<br/></p><p>Working Conditions:<br/></p><p>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be 18 years of age or older<br/>Must be legally permitted to work in the United States<br/>Ability to work a flexible schedule, including nights, weekends, and overtime as needed.<br/>1 year of relevant work experience, including management of people and retail operations.<br/></p><p>Preferred Qualifications:<br/></p><p>At least 1 year prior merchandising and/or operational experience.<br/>At least 1 year leadership experience, preferably big box retail.<br/>Knowledge of the home improvement industry.<br/></p><p>Minimum Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.<br/></p><p>Preferred Education:<br/></p><p>No additional education<br/></p><p>Minimum Years of Work Experience:<br/></p><p>2 + years of previous related work experience<br/></p><p>Preferred Years of Work Experience:<br/></p><p>No additional years of experience<br/></p><p>Minimum Leadership Experience:<br/></p><p>1+ year of previous leadership Experience<br/></p><p>Preferred Leadership Experience:<br/></p><p>1+ year of previous leadership Experience<br/></p><p>Certifications:<br/></p><p>None<br/></p><p>Competencies:<br/></p><p>Action Oriented<br/>Decision Quality<br/>Collaborates<br/>Self-Development<br/>Situational Adaptability<br/>Communicates Effectively<br/>Customer Focus<br/>Manages Conflict<br/>Develops Talent<br/>Manages Conflict<br/></p>

OPERATIONS EXPERIENCE MANAGER

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