retail operations manager

Consilio Services

<p><b>Job Overview</b></p><p>We are seeking a dynamic and energetic Operations Manager to lead and optimize daily business operations across our retail locations. In this pivotal role, you will oversee all aspects of store management, including sales, inventory control, customer service, team supervision, and operational efficiency. Your leadership will drive sales growth, ensure exceptional customer experiences, and foster a motivated, high-performing team. The ideal candidate is proactive, detail-oriented, and passionate about retail management with a proven track record in managing diverse teams and complex store functions.</p><p><b>Duties</b></p><ul><li>Lead and supervise retail staff to ensure excellent customer service, effective sales strategies, and smooth daily operations.</li><li>Oversee inventory management, including stock replenishment, stock control, merchandising, and purchasing to maximize sales opportunities.</li><li>Manage payroll, cash handling, POS (Point of Sale) systems, and cashiering processes with accuracy and integrity.</li><li>Conduct employee orientation, training &amp; development sessions to enhance team skills and operational knowledge.</li><li>Implement and monitor store policies related to pricing, merchandising standards, and promotional activities to boost sales performance.</li><li>Coordinate recruiting efforts by interviewing candidates and selecting qualified personnel aligned with store needs.</li><li>Oversee budgeting, sales management, marketing initiatives, and operational procedures to meet financial targets.</li><li>Supervise shift management ensuring proper staffing levels, adherence to safety protocols, and efficient workflow.</li><li>Maintain excellent communication with staff and upper management to ensure alignment on goals and policies.</li><li>Use organizational skills to streamline processes such as bookkeeping, inventory control, and store maintenance for optimal efficiency.</li></ul><p><b>Qualifications</b></p><ul><li>Proven management experience within the retail industry with a focus on sales team leadership and store operations.</li><li>Strong skills in negotiation, employee orientation, interviewing techniques, and recruiting strategies.</li><li>Multilingual or bilingual abilities are highly desirable to serve diverse customer bases effectively.</li><li>Extensive experience with retail math including pricing strategies, sales analysis, budgeting, and cash handling.</li><li>Demonstrated supervisory experience in retail settings with a focus on team management and training &amp; development.</li><li>Knowledge of POS systems, inventory management tools, merchandising standards, and store safety protocols.</li><li>Excellent communication skills coupled with organizational prowess for multitasking in fast-paced environments.</li><li>Familiarity with wireless sales or grocery store operations is a plus but not mandatory.</li><li>Ability to handle administrative tasks such as payroll processing and bookkeeping accurately.</li></ul><p>Join us as an Operations Manager where your leadership will inspire teams to deliver outstanding retail experiences while driving business success!</p><p>Pay: $64,421.52 - $97,582.91 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Health insurance</li></ul><p>Work Location: Remote</p>

Operations Manager

Empire Hotel Development, Inc

<p><b>Job Summary</b></p><p>We are seeking a dynamic and experienced Assistant General Manager to join our retail management team. In this pivotal role, you will support the overall operations of the store, ensuring exceptional customer service, efficient inventory management, and team leadership. Your energetic approach and managerial expertise will drive sales growth, optimize store performance, and foster a positive shopping environment. This position offers an exciting opportunity to develop leadership skills while contributing to a thriving retail environment focused on excellence and innovation.</p><p><b>Responsibilities</b></p><ul><li>Assist the General Manager in overseeing daily store operations, including sales, inventory control, and staff management.</li><li>Lead and motivate a diverse retail sales team to achieve sales targets and deliver outstanding customer service.</li><li>Manage employee orientation, training &amp; development programs to enhance team skills and product knowledge.</li><li>Supervise hiring processes such as interviewing candidates and recruiting new staff members.</li><li>Oversee payroll processing, bookkeeping, cash handling, and POS (Point of Sale) systems to ensure accuracy and compliance.</li><li>Implement effective merchandising strategies, pricing policies, and inventory management to maximize profitability.</li><li>Coordinate purchasing activities, stock replenishment, and inventory control to maintain optimal stock levels.</li><li>Supervise shift management, cashiering operations, and customer service standards to ensure smooth daily operations.</li><li>Utilize strong management communication skills to resolve issues promptly and maintain high team morale.</li><li>Monitor operational performance metrics and prepare reports for senior management to support strategic decision-making.</li></ul><p><b>Skills</b></p><ul><li>Proven experience in retail store management with a focus on sales management and operational oversight.</li><li>Strong leadership abilities with demonstrated success in supervising teams within a retail environment.</li><li>Excellent communication skills, including managerial communication, phone etiquette, and organizational skills.</li><li>Proficiency in POS systems, inventory management software, bookkeeping, payroll processing, and basic math skills.</li><li>Ability to conduct interviews effectively and recruit qualified candidates aligned with company goals.</li><li>Multilingual or bilingual capabilities are highly desirable for engaging diverse customer bases.</li><li>Expertise in merchandising, pricing strategies, stock control, cash handling, and retail math.</li><li>Experience with shift management, training &amp; development initiatives, budgeting, and operational management.</li><li>Skilled in negotiation with vendors or suppliers to secure favorable purchasing terms.</li><li>Demonstrated ability to manage time efficiently while balancing multiple priorities in a fast-paced environment.</li></ul><p>Join us as an Assistant General Manager where your energy and leadership will inspire teams to excel! We value proactive individuals who thrive on creating exceptional shopping experiences while driving store success through innovative management practices. If you&rsquo;re passionate about retail excellence and eager to grow your managerial career&mdash;this is the perfect opportunity for you!</p><p>Pay: $54,210.80 - $68,286.13 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Assistant General Manager

Achha Foods

<p>The General Manager &ndash; Retail will lead and oversee the company's retail operations, ensuring sustainable business growth, operational excellence, customer satisfaction, and profitability. The ideal candidate will have extensive experience in managing dairy retail networks, driving sales performance, optimizing store operations, and leading high-performing teams.</p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute retail business strategies aligned with organizational objectives.</li><li>Manage end-to-end retail operations across all company-owned and franchise outlets.</li><li>Drive revenue growth, profitability, and market expansion.</li><li>Ensure achievement of monthly, quarterly, and annual sales targets.</li><li>Monitor KPIs including sales, footfall, conversion rates, inventory turnover, and customer satisfaction.</li><li>Ensure compliance with food safety, quality, hygiene, and regulatory standards applicable to dairy products.</li><li>Optimize inventory management to minimize wastage and stock losses, particularly for perishable dairy products.</li><li>Collaborate with Supply Chain, Production, Marketing, and Finance teams to ensure seamless operations.</li><li>Lead store expansion initiatives, including site selection, store openings, and operational readiness.</li><li>Develop pricing, promotional, and merchandising strategies to maximize sales.</li><li>Build, mentor, and manage regional managers, store managers, and retail staff.</li><li>Conduct regular store audits to ensure operational excellence and brand consistency.</li><li>Analyze market trends, competitor activities, and customer preferences to identify growth opportunities.</li><li>Prepare and present business performance reports to senior management.</li><li>Drive customer experience initiatives and implement continuous process improvements.</li><li>Manage retail budgets, operational costs, and profitability.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.</li><li>MBA or equivalent postgraduate qualification is preferred.</li><li>Minimum 15 years of retail management experience with a strong dairy industry background.</li><li>Proven experience managing multi-store retail operations at a national or regional level.</li><li>Strong knowledge of dairy retail operations, cold chain management, and perishable inventory control.</li><li>Demonstrated success in achieving sales growth and profitability targets.</li><li>Excellent leadership, strategic planning, and people management skills.</li><li>Strong analytical, financial, and business acumen.</li><li>Excellent communication, negotiation, and stakeholder management skills.</li><li>Proficiency in ERP systems, retail management software, and Microsoft Office.</li></ul><p>Application Question(s):</p><ul><li>What is your Salary Expectations?</li></ul><p>Work Location: In person</p>

General Manager - Retail

Puig

<div><div><p>Brand</p>
<div><p>Byredo</p>
</div><div><p>City</p>
<div><p>Dubai</p>
</div></div><div><p>Work area</p>
<div><p>Retail</p>
</div></div><div><p>Job type</p>
<div><p>Permanent</p></div></div></div><p></p><div><br>
</div><div></div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>The Opportunity</b></h2>
</div><div><p>Reporting to the Middle East Brand Director Niche &amp; Wellness, the Retail Manager &ndash; Byredo is responsible for the overall management of the retail business with full accountability for driving both commercial performance and brand value through retail and wholesale doors across the UAE. In addition this role is also responsible for supporting our market partners in the region. Key to the role is to ensure delivery of sales, profitability, KPI goals and business objectives. The retail manager is a brand ambassador and leader of their teams and should uphold and champion our values. The Retail Manager is accountable for leading their teams in delivering exceptional and consistent customer experience in line with the brand service and proposition, while actively contributing to business strategy, identifying growth opportunities and influencing key drivers such as flagship performance, clientelling and retail experience evolution.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>What you'll get to do</b></h2><br>
</div><p></p><div><div><p><b>Sales Generation</b></p>
<ul><li>Analyze sales reports and data to determine business needs and set forward-looking, opportunity-driven strategies.</li>
<li>Set individual sales and business objectives aligned with each store&rsquo;s needs and goals.</li>
<li>Ensure teams maintain constant client communication through clienteling and CRM, actively building a quality, segmented database to increase sales, loyalty and long-term client value.</li>
<li>Collaborate with Marketing to deliver market-relevant initiatives that drive traffic, conversion and engagement.</li>
<li>Stay up to date on market trends and competitor activity, sharing insights with teams.</li>
<li>Identify and lead business opportunities beyond day-to-day operations to support sustained regional growth.</li>
</ul><p><b>Strategic Leadership &amp; Business Development</b></p>
<ul><li>Drive retail as a strategic pillar of brand development, aligning commercial performance with brand positioning.</li>
<li>Contribute to business planning and decision-making using insights from performance, client behavior and market dynamics.</li>
<li>Identify opportunities to expand across existing stores, new locations and formats.</li>
<li>Shape the evolution of clienteling, CRM, retail experience and flagship positioning across the region.</li>
<li>Provide clear, structured insights and recommendations to support strategic decisions.</li>
</ul><p><b>Profitability</b></p>
<ul><li>Manage and control profitability across stores and region, ensuring gross margin and EBITDA targets are met while identifying opportunities to optimize performance and cost base.</li>
</ul><p><b>Customer Service</b></p>
<ul><li>Lead the delivery of a best-in-class luxury client experience, ensuring differentiation and emotional engagement.</li>
<li>Lead by example with an active presence on the sales floor.</li>
<li>Ensure flagship stores act as benchmark environments for service excellence across the network.</li>
<li>Maintain consistently elevated service standards, including fragrance profiling, evolving with client expectations and brand positioning.</li>
<li>Empower teams to make customer-focused decisions aligned with company values.</li>
</ul><p><b>People Management</b></p>
<ul><li>Build and develop high-performing teams with strong Store Manager leadership.</li>
<li>Develop future leaders to ensure a sustainable succession pipeline.</li>
<li>Drive a performance culture based on clear expectations, accountability and continuous development.</li>
<li>Manage HR issues effectively in line with policies, partnering with HR and the Regional Brand Director as needed.</li>
<li>Conduct performance reviews to identify strengths and development needs.</li>
</ul><p><b>Merchandising &amp; Visual Standards</b></p>
<ul><li>Implement and maintain merchandising and visual guidelines to the highest standards.</li>
<li>Ensure displays, windows and presentation align with campaign guidelines, supporting brand storytelling and client experience.</li>
<li>Partner with In-store, VM teams and Store Managers to ensure appropriate assortment and communicate inventory needs.</li>
<li>Identify and communicate product concerns in a timely manner.</li>
</ul><p><b>Operations</b></p>
<ul><li>Ensure all operational standards are maintained at all times in line with company policies and procedures.</li>
<li>Oversee key operational areas including stock management, scheduling, loss prevention and store compliance, ensuring efficiency, accuracy and minimal disruption to commercial performance.</li>
<li>Act as a coordinator between store network and back-office for smooth execution of activities.</li>
</ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>We'd love to meet you if you have</b></h2>
</div><div><ul><li>Experience within the luxury retail sector.</li>
<li>Previous experience as a Retail/Area Manager leading a team in a multi-site store environment.</li>
<li>Proven ability to combine strong operational execution with strategic thinking and business impact.</li>
<li>Commerciality and proven history of driving sales and maintaining profitability.</li>
<li>The ability to create and maintain a luxury service experience.</li>
<li>Good people skills with emphasis on leading and building teams and fostering cross functional relationships.</li>
<li>Proactive with a strong sense of autonomy.</li>
<li>Ability to lead and drive performance across a multi-site network with strong remote management capability.</li>
<li>Comfortable navigating ambiguity with a flexible and agile approach.</li><br>
</ul><p></p><p>We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>A few things you'll love about us</b></h2>
</div><ul><li>An entrepreneurial, creative and welcoming work culture</li>
<li>A range of learning and development opportunities</li>
<li>An international company with plenty of opportunities to grow</li>
<li>A competitive compensation &amp; benefits package</li>
</ul></div></div></div><div><p>Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.</p>
<p>At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.</p></div></div></div></div><p></p>

Byredo Retail Manager

Veracity Insurance Solutions

<div><p>At Veracity, we aim to be a different kind of insurance partner &ndash; one that is free from outside investors, venture capital, or the pressures of a corporate parent.</p><p><br>
Ours is a culture of empowerment &ndash; one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.</p><p><br>
We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in-class insurance policies.</p><p><br>
We&rsquo;re growing fast and want you to be a part of it!</p><p><br>
We're seeking an experienced and strategically minded <b>Director of Retail Operations</b> to join our team. Reporting directly to the CEO, this role leads and oversees Veracity's Retail line of business &ndash; also known as Insurance Canopy &ndash; with a focus on building and maintaining scalable, sustainable retail operations that drive operational excellence, revenue growth, and customer satisfaction. The Director will manage the account manager teams while fostering cross-functional collaboration with Sales, Marketing, CRM Systems Administration, Program Management, and Underwriting to ensure alignment with organizational goals and deliver measurable results that support the Retail LOB's success and scalability.</p><p><b><br>
Key Responsibilities</b></p><ul><li>
Oversee, mentor, and develop the Retail account manager teams, fostering a high-performance culture focused on accountability, collaboration, and continuous improvement</li><li>
Provide consistent coaching and feedback to optimize team performance, reinforce achievements, and address areas for improvement &ndash; leading the development and execution of best practices in sales methodologies, processes, and customer engagement</li><li>
Develop and execute strategic plans for the Retail LOB, aligning with organizational revenue goals and operational objectives &ndash; including actionable insights, business cases for new opportunities, and strategic input into product planning and go-to-market strategies</li><li>
Set clear performance expectations, monitor team performance, and implement training or coaching programs to enhance skills and productivity &ndash; tracking success against KPIs measured quarterly and annually</li><li>
Lead the Retail LOB through process improvements, technology integrations, and organizational changes, ensuring team adoption and alignment while leveraging data analytics to identify trends and inform decision-making</li><li>
Collaborate with Marketing for demand generation and customer campaigns, CRM Systems Administration for tool optimization, Program and Product Managers for market alignment, and Underwriters for risk assessment and product development</li><li>
Identify inefficiencies in sales and account management workflows and implement solutions to streamline operations and enhance the customer experience</li><li>
Serve as an advocate for your team by partnering with data, systems, programs, underwriting, and learning development teams to build cases for continued education, streamlined workflows, and accurate data tracking that drives team success</li><li>
Leverage CRM data and analytics to identify trends, forecast performance, and drive informed strategic decisions &ndash; maintaining or improving NPS and other customer satisfaction metrics for Retail LOB clients</li><li>
Act as the primary point of contact for internal teams, ensuring seamless communication and alignment on Retail LOB objectives and cross-functional initiatives</li><li>
Required to perform other duties as requested, directed, or assigned</li></ul><p><b>
Requirements and Qualifications</b></p><ul><li>
7+ years of experience in sales operations, retail operations, or general management &mdash; preferably within insurance, insurtech, or a related financial services environment</li><li>
Proven ability to lead, develop, and hold accountable high-performing sales and account management teams in a fast-paced environment</li><li>
Strong strategic planning and execution skills with demonstrated experience building and scaling operational processes</li><li>
Experience with data-driven decision making &mdash; proficiency analyzing CRM data, performance metrics, and analytics platforms (HubSpot preferred; Power BI or similar)</li><li>
Excellent cross-functional collaboration and stakeholder management skills with the ability to build strong relationships across Sales, Marketing, Product, and Underwriting</li><li>
Strong coaching and team development instincts with a track record of growing talent and driving performance improvement</li><li>
Demonstrated ability to identify operational inefficiencies and implement scalable solutions</li><li>
Excellent verbal and written communication skills with the ability to articulate goals, strategies, and expectations to diverse audiences</li><li>
Proficiency with Microsoft Office Suite, Google Drive, HubSpot, and analytics platforms</li><li>
Knowledge of insurance sales practices, market segments, and regulatory compliance preferred</li></ul><p><b>
Perks</b></p><ul><li>
Health, dental, and vision plans</li><li>
Amazing work-life balance with 4 weeks of Paid Time Off</li><li>
10 Paid Company Holidays with 2 floating holidays</li><li>
401K Programs with employer match</li><li>
Personal assistance programs for support in a healthy personal and work life</li></ul><p><b><br>
Why Veracity?</b><br>
<br>
Here at Veracity, you&rsquo;ll be part of a team of trailblazers and visionaries. We&rsquo;re not just revolutionizing the way people &ldquo;do&rdquo; insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:</p><ul><li>
Engage in groundbreaking projects that are reshaping the insurance landscape</li><li>
Collaborate with a group of dedicated, like-minded professionals</li><li>
Experience a culture that prioritizes growth and development</li></ul><p><b><br>
Compensation Range: $165k/yr - $175k/yr</b><br>
<br>
We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.<br>
<br>
If you need accommodation, please let us know during the interview process.</p></div>

Director of Retail Operations

CDS (Club Demonstration Services)

<div><h1 class="jobSectionHeader"><b>CDS District Manager</b></h1><div>
Oversee and manage the CDS operations of multiple Costco retail locations within a designated district. Ensure that each warehouse location meets CDS standards for sales, customer service, safety and operational efficiency. Drive business growth, manage budgets, implement CDS Operational Excellence strategies, and ensure overall success of their district. Monitor performance, address operational issues, manage staffing levels, build rapport with Costco GMs, and compliance with Advantage policies and industry regulations.</div><div></div><div><br>
Job Will Remain Open Until Filled</div></div>

CDS District Manager

Fresh Basket

<p>The Category Manager / Area Manager &ndash; Fruits &amp; Vegetables is responsible for managing the overall performance of the Fruits &amp; Vegetables category across all branches by ensuring product availability, quality, sales growth, inventory control, and operational excellence.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage daily operations of the Fruits &amp; Vegetables category across all branches.</li><li>Achieve category sales, margin, and profitability targets.</li><li>Ensure product quality, freshness, and proper merchandising standards.</li><li>Monitor inventory levels, stock rotation (FIFO), and minimize wastage.</li><li>Coordinate with Procurement and Warehouse to maintain product availability.</li><li>Conduct regular branch visits and ensure compliance with company SOPs.</li><li>Supervise, train, and support Branch Managers and store teams.</li><li>Monitor pricing, promotions, and competitor activities.</li><li>Review sales reports, inventory performance, and implement improvement plans.</li><li>Ensure high standards of customer service and operational efficiency.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor's degree in Business Administration or a related field.</li><li>5+ years of experience in FMCG retail or fresh produce operations.</li><li>Strong leadership, analytical, inventory management, and communication skills.</li><li>Age must be 35 to 45.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Leadership and team management</li><li>Category management</li><li>Inventory planning and control</li><li>Sales analysis and forecasting</li><li>Merchandising and display management</li><li>Negotiation and vendor management</li><li>Analytical and problem-solving skills</li><li>Microsoft Excel and ERP systems (Odoo)</li><li>Communication and interpersonal skills</li><li>Decision-making and planning</li><li>Time management</li><li>Customer-focused approach</li></ul><p>Pay: Rs100,000.00 - Rs120,000.00 per month</p><p>Work Location: In person</p>

Category Manager / Area Manager – Fruits & Vegetables

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