retail operations manager

Advantage Solutions

<div><p><b>Retail Operations Manager (ROM)</b></p><p></p><p><br>
At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to be primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization. The ROM will oversee a specific segment of clients and/or retailers within an assigned geography. They are responsible for representing the Company and their designated Clients &amp; Customers through the management of retail store coverage, set/project coverage, executing objectives set forth by Clients, Retailers and/or Business Development Managers and related retail leadership.</p><p></p><p><br>
Take this opportunity to join North America&rsquo;s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!</p><p></p><p><b><br>
What we offer:</b></p><ul><li>
Full-Time Benefits (Medical, Dental, Vision, Life)</li><li>
401(k) with company match</li><li>
Training and Career Development</li><li>
Generous Paid Time-Off</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Maintain excellent high-performing teams and proactively ensure client Key Performance Indicators are executed consistently by addressing retail issues on an on-going basis. Oversee effective and efficient retail routing and approve all related routing decisions for an assigned region.<b>
</b></li><li>Develop people through training and direct organizational and team development initiatives using performance management tools, including: performance reviews, in-store assessments, individual associate development plans &amp; succession planning documentation.</li><li>
Source and identify external talent and integrate new associates into the organization as part of a long-term talent expansion strategy.</li><li>
Manage, assist and/or develop expense and/or revenue/operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility.</li><li>
Grow base business and add new business.</li><li>
Driving and travel are essential duties and function of this job.</li></ul><p><b>
Qualifications:</b></p><ul><li>
High School Diploma or GED or equivalent experience is required; Bachelor's Degree in Marketing or Business Management or equivalent experience is preferred
</li><li>5+ years of retail experience with associate management</li><li>
1-3 years of successfully managing Retail Merchandisers, P&amp;L, budgeting and forecasting, and managing client expectations either personally or through a team</li><li>
Customer and client management</li><li>
Excellent written communication and verbal communication skills</li><li>
Ability to direct, lead, coach, and develop people</li></ul><div></div><div><br>
Job Will Remain Open Until Filled</div></div>

Retail Operations Manager

HR Ways

<p><b>About Client</b></p><p>Hiring for a e-commerce and retail brand.</p><p><b>Key Responsibilities</b></p><ul><li><b>Operational Excellence</b>: Oversee all aspects of store operations, including inventory management, supply chain coordination, and facility maintenance to ensure a premium shopping environment.</li><li><b>Strategic Leadership: </b>Develop and implement business plans to expand the customer base and optimize profitability<b>.</b></li></ul><ul><li><b>Team Development</b>: Recruit, train, and mentor a diverse team. You will be responsible for succession planning and fostering a culture of accountability and professional growth.</li><li><b>Financial Management: </b>Manage the store budget, analyze sales figures, and forecast futureperformance. Monitor key performance indicators (KPIs) to drive continuous improvement.</li><li><b>Brand Integrity: </b>Ensure visual merchandising standards align with brand guidelines and that thestore reflects the brand's identity across all touchpoints.</li><li><b>Customer Engagement</b>: Monitor customer feedback and engagement trends (including</li></ul><p>digital/social presence) to enhance service levels and loyalty.﻿</p><p><b>Requirements:</b></p><p>﻿<b>Experience</b>: Minimum of 5+ years in retail management, with at least 2 years in a senior leadership or directorial role.</p><p><b>Education</b>: Bachelor's degree in Business Administration, Marketing, or a related field (O-Level/A- Level background preferred).</p><p><b>Skills</b>:<br/>﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿Proven track record of hitting sales targets and managing large-scale budgets.<br/>Strong understanding of retail tech, e-commerce integration, and inventory software.<br/>Excellent communication and interpersonal skills.<br/>﻿<br/><b>Attributes</b>: A proactive problem-solver with a &quot;brand-first&quot; mindset and the ability to thrive in a fast-paced environment.<br/>﻿</p><p><i>﻿﻿</i><i><b>Salary &amp; Benefits</b></i></p><ul><li>Competitive salary and performance-based bonuses.</li><li>Opportunities for career advancement within a growing lifestyle brand.</li></ul><ul><li>Employee discounts and health benefits.</li><li>A collaborative and creative work environment.﻿</li></ul><p><i>﻿﻿</i><i><b>Other Details</b></i><i>:﻿</i>﻿﻿</p><p><i>Work Type: Onsite</i><br/><i>﻿Working Days: Monday to Friday</i><br/><i>﻿Work Time: 10:00 am to 7:00 pm</i><br/><i>﻿Experience:</i>_ <b>5 Years</b>_<br/><i>﻿Employment Type: Full-time</i><br/><i>﻿Location: Karachi, Pakistan</i></p><p>Work Location: In person</p>

ABYAT

<div>
 <p>
  <strong>
   About the job
  </strong>
 </p>
 <p>
  Join the Team at ABYAT - Your Gateway to Retail Excellence!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <br/>
   About u
  </strong>
 </p>
 <p>
  sAre you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof
 </p>
 <p>
  .Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings
 </p>
 <p>
  .Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   .
   <br/>
   Positio
  </strong>
  n: Store General Manag
 </p>
 <p>
  <strong>
   erLocatio
  </strong>
  n: Al Madinah, Saudi Arab
 </p>
 <p>
  <strong>
   iaTyp
  </strong>
  e: Full-ti
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   me
   <br/>
   About the Ro
  </strong>
 </p>
 <p>
  le:The Store General Manager will lead and oversee all store operations within a large-format retail environment, ensuring the achievement of sales targets, KPI performance, and exceptional customer experien
 </p>
 <p>
  ce.This role is responsible for driving store profitability through strong leadership, commercial execution, and operational excellence. The Store Manager will ensure seamless coordination across departments while maintaining high standards in merchandising, inventory management, and overall store performan
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ce.
   <br/>
   Job Descript
  </strong>
 </p>
 <ul>
  <li>
   ion:Lead and manage daily store operations to ensure smooth execution of all retail activi
  </li>
  <li>
   tiesDrive store performance to achieve and exceed sales targets and
  </li>
  <li>
   KPIsMonitor key metrics such as traffic, conversion rate, average basket size, and sales producti
  </li>
  <li>
   vityEnsure high standards of customer service and handle escalated customer conc
  </li>
  <li>
   ernsLead, coach, and develop store teams to achieve performance tar
  </li>
  <li>
   getsEnsure compliance with Visual Merchandising standards and execute promotional campaigns effecti
  </li>
  <li>
   velyOversee inventory levels, stock replenishment, and product availabi
  </li>
  <li>
   lityCoordinate with Supply Chain, HR, Finance, Marketing, and Commercial teams for smooth operat
  </li>
  <li>
   ionsMonitor store KPIs and prepare performance reports with actionable insi
  </li>
  <li>
   ghtsManage store operating expenses and identify cost optimization opportuni
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ties
   <br/>
   Qualificat
  </strong>
 </p>
 <ul>
  <li>
   ions:Bachelor&rsquo;s degree in Business Administration, Retail Management, Marketing, or a related
  </li>
  <li>
   field5&ndash;8+ years of retail experience, preferably in large-format or multi-category environ
  </li>
  <li>
   mentsProven experience in store management or senior retail leadership
  </li>
  <li>
   rolesStrong track record in achieving sales targets and driving KPI perfor
  </li>
  <li>
   manceExperience in team leadership, coaching, and performance manag
  </li>
  <li>
   ementStrong commercial mindset with a focus on sales and customer exper
  </li>
  <li>
   ienceSolid understanding of retail operations, inventory management, and store proc
  </li>
  <li>
   essesStrong analytical skills with the ability to interpret sales and operational
  </li>
  <li>
   dataExperience working with cross-functional
  </li>
 </ul>
 <p>
  <br/>
 </p>
 teams
</div>


General Store Manager [Saudi National]

Landmark Group

Responsible for planning and driving store's retail operations so as to ensure maximum sales , maximum profitability, optimum stocking, increase in customer satisfaction and continued business growth , for maintaining the desired visual merchandising, retail operations, customer service, replenishment, recovery standards in his/her area in the store in all aspects and for sponsoring and coaching the team and driving continuous improvements.
<br><div><div>1. Sales and Commercial Performance
</div><div>Communicate the sales targets to the staff and help in maximizing the sales and profitability of the store
</div><div>Maximize productivity targets (sales per sqft, ATV, Conversion etc)
</div><div>Implement retail strategies and procedures in discussion with the Territory Head and Concept Heads
</div><div>Control costs within budgetary guidelines
</div><div>Identify internal and external commercial opportunities
</div><div>Ensure effective Stock and Space Management
</div><div>Conduct SWOT review to analyze the customer profile
</div><div>Provide monthly feedback on competitor and event activities
</div><div>Suggest improvements based on benchmark practices
</div><div>2. Inventory Management &amp; Stock Distribution
</div><div>Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)
</div><div>Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken
</div><div>Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action
</div><div>Ensure pricing of merchandise as per norms and matrix format
</div><div>Provision of monthly feedback to Concept on sales, stock positions and product feedback
</div><div>3. Operational Standards and Management
</div><div>Ensure the store is in compliance with the store operating and customer service standards
</div><div>Ensure the store is in compliance with the company policy on employment and state laws, health and safety standards
</div><div>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
</div><div>Ensure store sales, promotions are effectively executed and professionally
</div><div>Be accountable for store sales/assets as per the operating standards and SOP.
</div><div>4. People Management
</div><div>Ensure that all new recruits understand their job and inducted well within the company
</div><div>Assist Area retail manager in grievance handling and disciplinary actions
</div><div>Ensure skill development and performance management of store staffs through Learning &amp; Development
</div><div>Monitor and appraise the performance of retail staffs in coordination with area retail managers and developing individual career plans.
</div><div>Provide support in staff welfare activities (transport/ accommodation)
</div><div>Set KRA's for direct reports and conduct performance appraisal
</div><div>Oversee staff deployment and drive motivation levels of the store staff
</div><div>Build/Maintain relationships with internal/external stakeholders</div></div>
<br>Post-graduate degree in Business Administration. 7-10 years experience. 6 years in retail industry handling an area.
<br><div><p>Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
</p><p>Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
</p><p>We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.</p></div>
<br><div><div><p>MIDDLE EAST&rsquo;S LARGEST FASHION RETAILER! Part of the Landmark Group, Splash, was founded in Sharjah in 1993. Constantly setting trends and redefining the fashion industry in the region, Splash offers an extensive and award-winning collection of popular clothing for men, women and teens. It is also the go-to destination for international brands like Kappa, Lee Cooper, Ecko Unltd , Starter and Ulla Popkins .
</p></div><div><p>As a brand Splash believes in constantly raising the bar and is acknowledged as a trendsetter in the region having successfully created some of the biggest fashion and brand properties which have now become part of the social calendar of the region
</p></div><div><p>Splash is committed to becoming a 100% sustainable brand, adopting eco-friendly practices across all business areas, from raw material procurement to biodegradable packaging
</p></div><div><p>200+ STORES | 4K+ EMPLOYEES | 14+ COUNTRIES</p></div></div>

Store Manager - Splash

CHANEL

<div>
 Position based in Fashion &amp; WFJ Boutique, Mall of the Emirates.
 <br/>
 <br/>
 <strong>
  CONTEXT &amp; ENVIRONMENT
  <br/>
  <br/>
 </strong>
 <em>
  CHANEL continuously evolves in its search for perfection. In a demanding and constantly changing context
 </em>
 <em>
  , the Operations Manager is in charge of all the support and back-office activities (inventory, maintenance, aftersales, cash, admin and security) for the Fashion &amp; Watches &amp; Fine Jewelry Twin Boutique.
  <br/>
  <br/>
 </em>
 <em>
  Combining strong leadership, a strong team spirit, a passion for fashion and a strong analytical mind, he/she is contributing directly to optimize the results of the boutique in respect of the commercial strategy and the image of the house. Organized, curious and attentive, he/she works closely with his/her team and promotes collaboration and achievement of results to help make CHANEL the ultimate reference in luxury.
  <br/>
  <br/>
 </em>
 <strong>
  KEY PARTNERS:
  <br/>
  <br/>
 </strong>
 Reporting to the Boutique Director, the Operations Manager has several key partners:
 <br/>
 <br/>
 <strong>
  Internally:
 </strong>
 Stock, Administration, Cash and Aftersales teams; Boutique Management, Fashion Advisors, Fashion &amp; WFJ Boutiques in UAE; Store Planning.
 <br/>
 <br/>
 <strong>
  Externally:
 </strong>
 Security; Suppliers; Vendors; Other bodies in the Luxury Retail sector.
 <br/>
 <br/>
 <strong>
  IN THIS METIER, YOU ARE ENERGISED BY:
  <br/>
  <br/>
 </strong>
 <strong>
  Management of Back Office Team
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Managing the Stock, Aftersales, Cash and Administration functions within the boutique.
  </li>
  <li>
   Ensuring the team has a good understanding and deployment of the House&rsquo;s strategy.
  </li>
  <li>
   Managing and animating his/her team to foster collaboration and enthusiasm across roles and missions.
  </li>
  <li>
   Motivating the team towards the achievement of their objectives via appraisals and follow-ups.
  </li>
  <li>
   Defining the priority actions for your team&rsquo;s development and monitoring them.
  </li>
  <li>
   Being a support and a pro-active force to his/her team in the search for solutions and optimization of the organization.
  </li>
  <li>
   Collaborating with the boutique management to align all the retail teams with CHANEL&rsquo;s strategy.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Piloting the Business
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Being a strategic partner to the Boutique Director.
  </li>
  <li>
   Analyzing sales and results of the boutique on a regular basis, ensuring positive progress towards the objective, proactively alerting on KPIs and suggesting action plans.
  </li>
  <li>
   Supporting Boutique Management with the analysis of the KPIs for each business activity: monthly coverage, sell-through and slow sellers, and accompanying each category action plan with relevant feedback and data.
  </li>
  <li>
   Carrying out specific studies necessary for Boutique Management and being a force of proposal on complementary analysis in connection with the business and strategy.
  </li>
  <li>
   Working closely with the Boutique Management to facilitate buying decisions in collaboration with buying function in the Head Office through detailed analysis.
  </li>
  <li>
   Supervising inventory management, preparing the annual inventory and optimizing regular inventory process alongside the Stock Manager.
  </li>
  <li>
   Managing the Aftersales operations in an innovative way to ensure optimal client satisfaction in line with the CHANEL standards alongside the Aftersales Manager.
  </li>
  <li>
   Ensuring appropriate scheduling of team members in line with legal and CHANEL requirements, and overseeing Police/Mall permits together with the Administration Supervisor.
  </li>
  <li>
   Ensure that all cash procedures and guidelines are implemented and followed as per the standards with the support of the Cashier Manager.
  </li>
  <li>
   Guaranteeing and setting up the necessary security devices and procedures for the boutique, goods and people.
  </li>
  <li>
   Monitoring that boutique purchases remain within the allocated budget.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Being an Ambassador of the Brand
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contributing to projects and sharing the CHANEL vision with the team.
  </li>
  <li>
   Representing the CHANEL standards in front of external bodies as well as with key individuals in Mall Management.
  </li>
  <li>
   Ensuring the boutique&rsquo;s procedures and boutique Charter are implemented and respected.
  </li>
  <li>
   Using Chanel Brand Image as a filter in decision making.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KEY COMPETENCIES &amp; REQUIREMENTS:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Natural leadership and strong managerial skills.
  </li>
  <li>
   Guarantor of exemplarity, accuracy and detail-oriented mindset.
  </li>
  <li>
   Ability to adapt to an ever-changing environment and lead with excellent interpersonal skills.
  </li>
  <li>
   Passion for projects and is a strong project leader.
  </li>
  <li>
   Organized, rigorous and reliable.
  </li>
  <li>
   Perceives change as an opportunity and remains objective in the face of uncertainty.
  </li>
  <li>
   Curious and innovative with strong analytical skills and results oriented.
  </li>
  <li>
   Sensitive to the Fashion environment and its products.
  </li>
  <li>
   Mastery of MS Excel and digital tools.
   <br/>
  </li>
 </ul>
</div>


Operations Manager - MOE

Food Lion

<div><b>Category/Area of Expertise:</b> Retail Operations<br>
<b>Job Requisition:</b> 507524<br>
<b>Address: </b>USA-VA-Richmond-2599 New Market Road
<br>
<b>Store Code: </b>Store 01440 Grocery (7223899)
<br>
<br>
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.<br>
<br>
<b>PRIMARY PURPOSE</b><br>
<br>
Responsible for retail store operations during the evening hours making decisions impacting store associates,<br>
merchandise quality and presentation and the level of service offered to our customers. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.<br>
<br>
<b>DUTIES AND RESPONSIBILITIES</b><br>
<br>
<ul><li>Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store</li><li>Responsible for hiring, training, and developing associates</li><li>Manage performance through performance management, coaching, appraisal and disciplinary efforts</li><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service</li><li>Provide leadership and motivation within the store to promote a culture reflective of Food Lion's Guiding Principles, Core Values, Vision and Strategy</li><li>Ensure proper control of all store funds and company assets</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards</li><li>Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems</li><li>Support the achievement of store budgeted financial and operating results</li><li>Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses</li><li>Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures</li><li>Ensure compliance with local, state and federal regulations</li><li>Ensure that staffing schedules across departments meet the business needs</li><li>Constant interaction with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successful</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties and projects as assigned&quot;</li></ul><br>
<b>
QUALIFICATIONS</b><br>
<br>
<ul><li>High school graduate or equivalent</li><li>Department Manager or equivalent experience required</li><li>Strong understanding of store operations and total store merchandising techniques</li><li>Excellent interpersonal, customer service and communication skills</li><li>Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances&quot;</li><li>Desire and ability to lead and manage associates throughout multiple departments</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations</li><li>Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a &quot;Certified Food Safety Manager&quot; or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained</li></ul>
while employed in a position requiring accreditation&quot;<br>
<br>
<b>PHYSICAL REQUIREMENTS</b><br>
<br>
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Ability to use hand held computers for orders, mark downs, scan outs, and inventory</li><li>Stand 100% of the time, frequently walking short distances</li><li>Ability to push or pull up to 2000 pounds using a pallet jack or float</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check invoices, dates, and other written documents&quot;</li></ul><br>
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

FT Evening Manager

Ace Hardware

<div><p><b>About Ace Retail Group
</b></p><p>Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema&rsquo;s Ace, Outer Banks Ace, Dennis Company, and Breed &amp; Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG&rsquo;s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
</p><p></p><p><b>General Summary
</b></p><p>The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Westlake policies and procedures.
</p><p></p><p><b>Essential Duties and Responsibilities
</b></p><p></p><p><b>Customer Service
</b></p><ul><li>Provide positive representation of Westlake Ace Hardware.
</li><li>Proactively assist customers in solving problems.
</li><li>Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
</li><li>Provide a friendly, outgoing demeanor; work well with customers as well as associates.
</li><li>Ensure all calls and pages are answered promptly, courteously and effectively.
</li><li>Handle customer complaints. Work to resolve problems with the customer and have Westlake&rsquo;s best interest taken into consideration.
</li><li>Possess excellent product knowledge and knowledge of store layout and location of products.
</li></ul><p></p><p><b>Store Operations
</b></p><ul><li>Ensure a positive, professional and safe work environment for all associates.
</li><li>Supervise the &ldquo;general operations&rdquo; of the entire store.
</li><li>Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
</li><li>Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
</li><li>Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
</li><li>Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
</li><li>Responsible for maintenance of back stock levels.
</li><li>Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
</li><li>Provide assistance in the overall general maintenance of the store.
</li><li>Ensure forklift operations and receiving is completed in a safe and efficient way.
</li><li>Ensure weekly price changes are being completed.
</li><li>Ensure monthly cycle counts and negative on hand reports are being completed.
</li><li>Ensure signage is current in the entire store.
</li><li>Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
</li><li>Ensure special orders and rain-checks are being completed properly.
</li><li>Ensure ad signage and products are ready for the customers.
</li><li>Perform all other duties as assigned.
</li></ul><p></p><p><b>Store Support Operations
</b></p><ul><li>Responsible for the P &amp; L and other corresponding reports.
</li><li>Assist District Manager with the budget process for sales and expenses.
</li><li>Manage payroll and other controllable expenses.
</li><li>Responsible for the implementation of Store Support programs.
</li><li>Attend trade shows and seminars with company guidance.
</li><li>Responsible for successful Loss Prevention, Safety and Internal Audits.
</li><li>Assist with special projects within the district as set forth by the District Manager.
</li></ul><p></p><p><b>Hiring and Training of Associates
</b></p><ul><li>Conduct weekly management staff meetings.
</li><li>Ensure effective training and development of all associates.
</li><li>Recruit prospective associates for possible management positions throughout Westlake Ace Hardware.
</li><li>Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
</li><li>Actively recruit and promote the advancement of Westlake associates.
</li></ul><p></p><p><b>Leadership
</b></p><ul><li>Become an integral part of the community in which you live and work through civic organizations and being community minded.
</li><li>Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
</li><li>Lead by example; be approachable by all associates and customers.
</li></ul><p></p><p><b>Other Essential Requirements
</b></p><p>Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
</p><ul><li><p>WINNING &ndash; In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
</p></li><li><p>EXCELLENCE &ndash; Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
</p></li><li><p>LOVE &ndash; Love the people, love the work and love the results.
</p></li><li><p>INTEGRITY &ndash; For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
</p></li><li><p>GRATITUDE &ndash; We recognize that we are blessed to be in the business of serving others.
</p></li><li><p>HUMILITY &ndash; We strive for greatness with a humble, modest and respectful attitude.
</p></li><li><p>TEAMWORK &ndash; We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that&hellip;Together, we are Ace.
</p></li></ul><p></p><p><b>Minimum Skills, Requirements and Qualifications
</b></p><ul><li>High School or GED equivalent.
</li><li>Must have previous retail management experience. Hardware experience preferred.
</li><li>Standing, walking, lifting (up to 25lbs) and climbing.
</li></ul><p></p><p><b>Compensation Details
</b></p><p>Starting at $81,000 per year.
</p><p></p><p>For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External
</p><p></p><p><b>Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:</b></p><p></p><p><b><br>
</b></p><p></p><p><b>Equal Opportunity Employer
</b><br>
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.</p></div><p></p>

General Manager (Store 133 Raymond, WA)

Search 10000+ Retail operations manager jobs near you this June. New roles added regularly across leading industries. Apply today.

10000 retail operations manager jobs Near Me

Retail Operations Manager

Retail Operations Manager

General Store Manager [Saudi National]

Store Manager - Splash

Operations Manager - MOE

FT Evening Manager

General Manager (Store 133 Raymond, WA)