retail operations manager

Andy Moon Trading

The Operations Manager is responsible for planning, coordinating, and overseeing all operational activities across the company to ensure efficiency, consistency, and profitability. This role focuses on optimizing processes, managing teams, controlling costs, and ensuring smooth day-to-day operations across all branches and departments.Key ResponsibilitiesOperations &amp; Process Management<ul><li>Oversee daily operations across all branches and departments</li><li>Develop, implement, and improve operational policies and procedures</li><li>Standardize workflows to ensure consistency across branches</li><li>Monitor operational efficiency and resolve process gaps</li></ul>Performance &amp; KPI Management<ul><li>Set operational KPIs and performance benchmarks</li><li>Monitor branch and departmental performance against targets</li><li>Analyze reports and data to identify inefficiencies and improvement areas</li><li>Prepare operational performance reports for senior management</li></ul>Sales &amp; Customer Experience Support<ul><li>Support sales teams in achieving targets through operational efficiency</li><li>Ensure consistent customer service standards across all locations</li><li>Handle escalated operational and customer service issues</li></ul>Staff Management &amp; Leadership<ul><li>Supervise branch managers, supervisors, and operational staff</li><li>Participate in recruitment, training, and performance evaluations</li><li>Ensure optimal staffing levels and productivity</li><li>Enforce discipline, policies, and operational standards</li></ul>Inventory, Logistics &amp; Cost Control<ul><li>Oversee inventory management, stock movements, and warehouse coordination</li><li>Control operational costs and reduce waste and losses</li><li>Ensure accurate stock counts, transfers, and shrinkage control</li><li>Coordinate with suppliers, logistics, and procurement teams</li></ul>Cross-Department Coordination<ul><li>Work closely with finance, HR, marketing, IT, and supply chain teams</li><li>Ensure smooth execution of promotions, campaigns, and new initiatives</li><li>Support system implementations and operational improvements</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience as an Operations Manager in retail or multi-branch businesses</li><li>Strong understanding of retail operations, inventory, and supply chain</li><li>Excellent leadership, analytical, and decision-making skills</li><li>Strong reporting and process improvement capabilities</li><li>Proficiency in MS Excel, POS systems, and operational tools</li><li>Ability to manage multiple priorities and work under pressure</li></ul>Key Skills<ul><li>Operations strategy &amp; execution</li><li>KPI development &amp; performance tracking</li><li>Process improvement</li><li>Inventory &amp; cost control</li><li>Leadership &amp; team management</li><li>Data analysis &amp; reporting</li></ul>Job Type: Full-timePay: BD300.000 - BD400.000 per month

Retail Operations Manager

Rivoli Group

A leading retail group in Dubai is seeking an Assistant Manager to drive business development and operational excellence. Responsibilities include overseeing retail operations, managing staff, ensuring compliance, and coordinating marketing activities. The ideal candidate has 5-8 years of experience in retail operations, preferably in luxury or multi-brand environments, and possesses strong communication and problem-solving skills.

Regional Retail Operations Manager

Vestano Retail solutions

Job Title:Chief Operations Manager (Retail)Company: Vestano International Pvt Ltd Location: Kerala (State-wide travel required) Employment Type: Full-timeJob SummaryVestano International Pvt Ltd is looking for an experienced Chief Operations Manager (COM) to lead and optimize our retail operations across Kerala. The role is responsible for overseeing day-to-day store operations, driving profitability, ensuring operational excellence, and delivering a consistent, customer-first retail experience across all locations.This is a senior leadership role ideal for candidates with strong multi-store retail management experience.Key Responsibilities<ul><li>Operational Strategy</li><li>Develop, implement, and monitor SOPs across all retail outlets to ensure consistency in service, branding, and operations.</li><li>Improve operational efficiency and standardization across the retail network.</li><li>Financial Performance</li><li>Monitor store-level and overall P&amp;L.</li><li>Control operational costs and improve margins.</li><li>Drive revenue growth through data-driven decision-making.</li><li>Inventory &amp; Supply Chain</li><li>Oversee inventory planning, stock movement, and replenishment.</li><li>Minimize shrinkage and stock loss.</li><li>Coordinate closely with warehouse and inventory teams.</li><li>Sales &amp; Marketing Execution</li><li>Work with marketing teams to implement in-store promotions.</li><li>Track sales performance and ROI of retail campaigns.</li><li>Team Leadership</li><li>Lead, mentor, and evaluate Regional Managers and Store Managers.</li><li>Build a performance-driven culture aligned with company goals.</li><li>Ensure proper staffing, training, and productivity across stores.</li><li>Customer Experience</li><li>Ensure high service standards and a customer-first approach across all outlets.</li><li>Handle escalations and improve customer satisfaction metrics.</li><li>Compliance &amp; Safety</li><li>Ensure adherence to all legal, safety, and regulatory requirements across stores.</li></ul>Required Experience &amp; Qualifications<ul><li>Minimum 5 years of experience as a General Manager / Senior Manager / Operations Head in a retail chain.</li><li>Proven experience managing multiple retail outlets or large-format retail operations.</li><li>Strong understanding of retail operations, inventory control, and store performance metrics.</li><li>Experience in leading large teams and senior store leadership.</li></ul>Key Skills &amp; Competencies<ul><li>Strong operational and strategic planning skills.</li><li>Solid financial knowledge (P&amp;L, margins, shrinkage, KPIs).</li><li>Hands-on problem-solving ability.</li><li>Excellent communication and reporting skills.</li><li>Proficiency in Retail ERP/POS systems.</li><li>Strong analytical skills using Excel, MIS reports, dashboards (PowerBI is a plus).</li></ul>Key Performance Indicators (KPIs)<ul><li>Same-Store Sales Growth (SSSG)</li><li>Operating Margin</li><li>Shrinkage Control</li><li>Employee Retention &amp; Performance</li><li>Customer Satisfaction (CSAT / NPS)</li></ul>Salary &amp; Benefits<ul><li>Salary: ₹50,000 &ndash; ₹75,000 per month (based on experience)</li><li>Incentives: Performance-based incentives</li><li>Travel: All Kerala travel required</li><li>Benefits Provided by Company:</li><li>Travel expenses</li><li>Staff food</li><li>Accommodation (where applicable)</li></ul>Job Type: Full-timePay: ₹50,000.00 - ₹75,000.00 per monthWork Location: In person

Chief Operations Manager (Retail)

Jacked Nutrition

Job Title: Retail Operations ManagerDepartment: Retail / OperationsReports To: Head of Operations / Director OperationsLocation: Multi-location (Retail Outlets)Salary Range: PKR 50,000 &ndash; 200,000 (based on experience &amp; scale)Experience Required: 10&ndash;12 years (multi-outlet retail operations)Job SummaryThe Retail Operations Manager is responsible for managing and optimizing the performance of 8&ndash;10 retail outlets, ensuring operational efficiency, sales growth, compliance, and consistent customer experience. The role requires a seasoned retail professional with strong leadership skills and extensive hands-on experience in multi-store operations.Key Responsibilities-Retail Operations &amp; Compliance-Oversee daily operations of 8&ndash;10 retail outlets.-Ensure adherence to company SOPs, operational policies, and brand standards.-Conduct regular outlet audits and ensure zero non-compliance.-Sales &amp; Business Performance-Drive monthly and annual sales targets across all outlets.-Monitor KPIs including sales, footfall, conversion, and profitability.-Coordinate promotions and sales initiatives with marketing teams.People &amp; Team Management-Lead and manage store managers and outlet teams.-Ensure staffing, shift planning, attendance, and discipline.-Conduct performance reviews, coaching, and corrective actions.-Support HR in recruitment, onboarding, and training.Inventory &amp; Cost Control-Oversee inventory planning, stock replenishment, and controls.-Minimize stock losses, damages, and pilferage.-Coordinate with warehouse and procurement teams.-Customer Experience &amp; Brand Standards-Maintain high customer service standards across outlets.-Handle escalated customer complaints professionally.-Ensure visual merchandising and brand consistency.Reporting &amp; Process Improvement-Prepare daily, weekly, and monthly operational reports.-Identify gaps and implement process improvements.-Support rollout of new systems, tools, or SOPs.Required Qualifications &amp; Experience-10&ndash;12 years of experience in retail operations.-Proven experience managing 8&ndash;10 retail outlets simultaneously.-Bachelor&rsquo;s degree in Business Administration, Management, or related field.-Strong understanding of retail KPIs, inventory, and compliance.-Experience with POS systems, ERP, or retail management software.Skills &amp; Competencies-Strong leadership and team management skills.-Excellent operational and analytical abilities.-Decision-making and problem-solving mindset.-Strong communication and coordination skills.-High level of discipline, ownership, and accountability.-Willingness to travel across outlet locations.Key Performance Indicators (KPIs)-Sales growth and outlet profitability-Audit and compliance score-Inventory accuracy and shrinkage control-Staff retention and productivity-Customer satisfaction and service qualityIdeal For:Retail professionals who have scaled and managed multiple outletsLeaders who are hands-on and execution-focusedCandidates comfortable managing operations under pressureHow to Apply:Interested candidates apply via IndeedJob Type: Full-timeWork Location: In person

Retails Operations Manager

DAUPHYNE JEWELLERY TRADING LLC

We are seeking an experienced Female Store Manager with strong knowledge of jewelry inventory and retail operations to join our team in Dubai.Requirements:<ul><li>Minimum 2 years of proven experience as a Store Manager in a jewelry store</li><li>Strong knowledge of jewelry inventory management, stock control, and product handling</li><li>Valid UAE driving license</li><li>Own car is mandatory</li><li>Excellent skills in staff supervision, scheduling, daily store operations, and problem-solving</li><li>Understanding of jewelry retail standards, security procedures, and sales operations</li><li>Excellent communication and organizational skills</li></ul>To Apply: Send your CV to hr@duphyne.comJob Type: Full-time

Female Store Manager

Laduree by French Spirit

Job OverviewWe are seeking a highly experienced Retail Manager to lead strategic and day-to-day operations across our retail network in Saudi Arabia. This role is responsible for optimizing store performance, ensuring operational excellence, and driving alignment with the company&rsquo;s commercial objectives across all locations.Note: Only candidates residing in KSA with relevant retail management experience will be considered.Key Responsibilities<ul><li>Lead and oversee all retail operations across 55&ndash;60 stores to ensure operational efficiency, consistency, and achievement of sales and profitability targets.</li><li>Review financial performance and P&amp;L reports to identify areas for improvement and implement corrective measures.</li><li>Collaborate with the Brand Merchandise Manager to optimize store layouts, stock levels, and visual merchandising standards in line with brand guidelines.</li><li>Drive execution of retail initiatives, promotions, and marketing campaigns to enhance overall store performance.</li><li>Develop, mentor, and coach store leadership teams to strengthen operational capabilities and ensure succession readiness.</li><li>Ensure effective implementation of company policies, processes, and performance standards across all retail locations.</li><li>Manage budgets, manpower planning, and operational scheduling to support business objectives and maximize efficiency.</li><li>Establish and monitor stock control and loss prevention measures, ensuring compliance with company procedures and achieving inventory targets.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Fashion Retail, Retail Management, or Business Management.</li><li>10&ndash;12 years of progressive retail experience, with at least 5 years in a leadership role overseeing multi-location operations, preferably within the GCC.</li><li>Proven experience in managing large-scale retail networks and achieving commercial objectives.</li></ul>Skills &amp; Competencies<ul><li>Strong analytical, organizational, and presentation skills with the ability to manage multiple priorities.</li><li>Strategic mindset combined with a hands-on approach to operational problem-solving and execution.</li><li>Excellent leadership and communication skills, with the ability to inspire and develop high-performing teams.</li><li>Strong commercial awareness with a focus on driving sales performance and profitability.</li><li>Innovative, forward-thinking, and committed to continuous improvement.</li></ul>Why Join UsIf you are an experienced retail professional passionate about operational excellence and leading high-performing teams, this is an exciting opportunity to make a significant impact on a growing retail network in Saudi Arabia.Job Type: Full-time

Retail Manager

Skechers

<div>WHY SKECHERS?
 
 
We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family&mdash;celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.
 
 
ABOUT THE ROLE:
 
 
As a Store Manager at Skechers, you&rsquo;ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You&rsquo;ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.
COMPENSATION RATE:<div><div>
HOURLY RANGE: $27.50-$32.00</div><div> 
BENEFIT HIGHLIGHTS AS A STORE MANAGER:</div><div><ul><li>
Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)</li></ul></div><div><ul><li>
Potential for performance-based bonuses</li></ul></div><div><ul><li>
Competitive pay and benefits package (learn more about our perks after applying!)</li></ul></div><div><ul><li>
Opportunities for career growth within the Skechers global brand.</li></ul></div><div> 
WHAT YOU WILL DO:
</div></div><div><div><ul><li>People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.</li></ul></div><div><ul><li>
Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.</li></ul></div><div><ul><li>
Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.</li></ul></div><div><ul><li>
Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.</li></ul></div><div><ul><li>
Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.</li></ul></div><div><ul><li>
Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.</li></ul></div><div> 
WHAT WE NEED FROM YOU:
</div><div><ul><li>Flexibility in scheduling to accommodate weekends, nights, and holidays.</li></ul></div><div><ul><li>
Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.</li></ul></div><div><ul><li>
Excellent organizational skills to manage inventory, staffing, and store operations.</li></ul></div><div><ul><li>
Sales management experience to help meet and exceed store targets.</li></ul></div><div><ul><li>
Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.</li></ul></div><div><ul><li>
Proactive, with a sense of urgency in addressing store operations and loss prevention issues.</li></ul></div><div> 
REQUIREMENTS:
</div><div><ul><li>High school diploma or equivalent preferred but not required.</li></ul></div></div><div><div><ul><li>
Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.</li></ul></div><div><ul><li>
Strong communication skills in written, verbal, and interpersonal forms.</li></ul></div><div><ul><li>
Sales skills and a proven ability to meet retail targets.</li></ul></div><div><ul><li>
Visual merchandising experience is a plus.</li></ul></div></div>
Step into your next retail career with Skechers!
About Skechers
Skechers, a global Fortune 500&reg; company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. 
Equal Employment Opportunity 
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law. 
Reasonable Accommodation 
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com. 
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.</div>

Retail Store Manager

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