retail operations manager

Top Notch Consultancy

<div>
 Our client is seeking a dynamic and results-oriented
 
 Retail Operations Manager
 
 in
 
 Kuwait,
 
 to oversee the end-to-end performance of their kiosks and gate shops. This role is pivotal in driving operational excellence, sales growth, and cost control across our food service and retail operations. The ideal candidate will lead multi-site operational teams, ensuring consistent service and operational standards while identifying opportunities for market penetration and efficiency.
 
 
 
 Responsibilities:
 
 
 
 
 Operational Management
 
 
 
 <ul>
 <li>
 Oversee the operational and commercial performance of all Kiosks and Gate Shops.
 </li>
 <li>
 Manage and grow all direct-to-consumer channels, including retail outlets, kiosks, and new formats.
 </li>
 <li>
 Ensure thorough execution of operational standards, SOPs, and brand guidelines across all channels.
 
 
 
 </li>
 </ul>
 
 Sales and Growth Initiatives
 
 
 
 <ul>
 <li>
 Manage sales growth, margin improvement, and profitability across kiosks and Gate Shops.
 </li>
 <li>
 Drive sales growth initiatives including promotions, product launches, and effective menu engineering.
 </li>
 <li>
 Monitor sales performance and implement recovery plans where necessary.
 
 
 
 </li>
 </ul>
 
 Team Leadership
 
 
 
 <ul>
 <li>
 Lead and manage store supervisors, providing guidance to achieve performance targets.
 </li>
 <li>
 Foster a dynamic team environment focused on operational excellence and customer satisfaction.
 
 
 
 </li>
 </ul>
 
 Financial Management
 
 
 
 <ul>
 <li>
 Control operating costs, including labor, waste, and store-specific expenses.
 </li>
 <li>
 Ensure accountability for performance, productivity, and development of the sales team.
 </li>
 <li>
 Manage the implementation of planograms to improve product ranging and availability.
 
 
 
 </li>
 </ul>
 
 Compliance and Safety
 
 
 
 <ul>
 <li>
 Ensure full compliance with health, safety, and regulatory requirements.
 </li>
 <li>
 Safeguard company assets and ensure they are not misused or abused.
 
 
 
 </li>
 </ul>
 
 Stakeholder Engagement
 
 
 
 <ul>
 <li>
 Serve as the primary operational point of contact for external stakeholders including co-ops and mall management.
 </li>
 <li>
 Support the operational planning and scaling of new Gate Shops and Kiosks in existing and new markets.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelors Degree in Business Administration, Marketing, or a related field; MBA preferred.
 </li>
 <li>
 Minimum of 7-10 years in food service and retail operations, demonstrating success in driving business growth within restaurant or cafe operations.
 </li>
 <li>
 Proven ability to manage direct-to-consumer sales channels effectively.
 </li>
 <li>
 High proficiency in both English and Arabic; customer-focused with strong relationship-building skills.
 </li>
 <li>
 Data-driven with experience in managing store-level P&amp;L.
 </li>
 <li>
 Strong customer orientation, results orientation, and process orientation.
 </li>
 <li>
 Excellent analytical thinking, organization, teamwork, and adaptability skills.
 </li>
 <li>
 Candidates must already be based in Kuwait.
 
 </li>
 </ul>
</div>

Retail Operations Manager

Swiss Watch Group

<div>
 
 We are looking for an experienced
 
 Area Manager
 
 to oversee and drive the performance of multiple retail stores within an assigned area. The ideal candidate will be a strong leader with a passion for retail operations, sales growth, and team development.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and oversee daily operations of multiple retail stores.
 </li>
 <li>
 Drive sales performance and ensure achievement of targets and KPIs.
 </li>
 <li>
 Ensure consistent implementation of brand standards, VM guidelines, and SOPs.
 </li>
 <li>
 Lead, coach, and develop Store Managers and retail teams.
 </li>
 <li>
 Monitor inventory levels, shrinkage, and stock accuracy.
 </li>
 <li>
 Conduct regular store visits, audits, and performance reviews.
 </li>
 <li>
 Analyze sales and operational reports and implement corrective actions.
 </li>
 <li>
 Coordinate with HR, Logistics, Finance, and Marketing teams.
 </li>
 <li>
 Handle escalations related to customer service or store operations.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Retail Management, or a related field.
 </li>
 <li>
 
 5+ years of retail experience
 
 , with
 
 multi-store management exposure
 
 .
 </li>
 <li>
 Proven track record in achieving sales targets and improving store performance.
 </li>
 <li>
 Strong leadership, communication, and analytical skills.
 </li>
 <li>
 Proficiency in MS Excel, POS systems, and retail reporting tools.
 </li>
 <li>
 Willingness to travel frequently within the assigned area.
 </li>
 </ul>
 
 
</div>

Retail Area Manager

Skydrops Sustainable Water Technologies

Retail Operations and HORECA ManagerLocation: QatarQatar based applicants only. Send your CV to careers@skydropswater.comCompany: Skydrops Sustainable Water TechnologiesWe are seeking a commercially driven Retail Operations &amp; HORECA Manager to lead distribution growth, account development, and revenue expansion.This is a field based commercial role responsible for strengthening our presence across supermarkets, hypermarkets, hotels, restaurants, caf&eacute;s, and corporate accounts.Key ResponsibilitiesRetail &amp; Modern Trade Growth<ul><li>Drive sales growth across supermarkets and hypermarkets.</li></ul><ul><li>Initiate and manage sales orders during field visits.</li></ul><ul><li>Coordinate with operations to ensure timely processing and delivery.</li></ul><ul><li>Track sales performance by account and channel.</li></ul><ul><li>Build and maintain strong relationships with decision makers.</li></ul><ul><li>Identify new business opportunities and onboard new accounts.</li></ul><ul><li>Conduct regular store visits to monitor merchandising standards and pricing.</li></ul>HORECA Channel Development<ul><li>Develop and manage relationships with hotels, restaurants, caf&eacute;s, and catering groups.</li></ul><ul><li>Secure supply agreements and long term partnerships.</li></ul><ul><li>Position Skydrops as a premium menu offering within hospitality accounts.</li></ul><ul><li>Identify seasonal, event based, and activation opportunities.</li></ul>Who you are :You have experience in retail, FMCG, HORECA and merchandising.Proficiency in ERP tools.You have a Qatar driving license.You&rsquo;re already in Qatar and ready to start immediatelyJob Type: Full-timePay: QAR8,000.00 - QAR9,000.00 per monthLocation:<ul><li>Doha (Required)</li></ul>Work Location: In person

Retail Operations and HORECA Manager

Eleganz Luxury

Job Title: Store ManagerRole DescriptionThis is a full-time on-site role based in Karachi for a Store Manager. The Store Manager will oversee daily store operations, manage sales goals, and ensure a high level of customer satisfaction. Responsibilities include supervising staff, maintaining inventory control, implementing retail loss prevention measures, and providing exceptional customer service. The role also involves ensuring the store's overall success through operational efficiency and effective team management.Qualifications<ul><li>Strong skills in Customer Service and ensuring Customer Satisfaction.</li><li>Excellent Communication skills to foster relationships with customers and team members.</li><li>Proven experience in Store Management, including staff supervision and operational oversight.</li><li>Knowledge of Retail Loss Prevention strategies and ability to implement them effectively.</li><li>Ability to work in a fast-paced retail environment, demonstrating problem-solving and leadership skills.</li><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field (preferred).</li><li>Experience in the beauty or luxury retail industry is an advantage.</li></ul>Location: Dolmen Mall Tariq RoadJob Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Store Manager

Miraval Resorts & Spas

<div>
 
 
 Be Part of Something Transformational
 
 
 
 
 
 
 
 Red Sea Global
 
 is honored to partner with
 
 Miraval The Red Sea
 
 who marks the pioneering expansion for
 
 Miraval Resorts &amp; Spas
 
 into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 
 
 
 
 
 As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
 
 Miraval Resorts and Spas
 
 , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 
 
 We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 
 
 
 
 
 Welcome to
 
 Miraval The Red Sea
 
 :
 
 Where Wellness is a Way of Life.
 
 
 
 
 
 
 
 
 GENERAL ROLE
 
 :
 
 
 <ul>
 <li>
 The Retail Manager at Miraval The Red Sea is responsible for the overall operation, merchandising, financial performance, and guest experience in both the Lobby Boutique and Spa Boutique.
 </li>
 <li>
 This role oversees daily retail activities, inventory control, visual merchandising, staff training, and the development of retail strategies aligned with Miraval&rsquo;s brand ethos and luxury positioning.
 </li>
 <li>
 The Retail Manager plays a key role in maximizing revenue opportunities, ensuring seamless integration of retail into the broader wellness journey, and creating meaningful connections with guests through curated retail experiences.
 </li>
 </ul>
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Retail Manager you will need to:
 
 
 
 
 
 
 1. Retail Operations Leadership
 
 
 <ul>
 <li>
 Oversee daily operations of the Lobby Boutique and Spa Boutique, ensuring exceptional guest service and smooth workflow.
 </li>
 <li>
 Lead and supervise the retail team, including Retail Supervisors and Retail Associates.
 </li>
 <li>
 Maintain cleanliness, organization, and luxury presentation standards in both retail spaces.
 </li>
 <li>
 Implement operational procedures and standards to ensure efficiency and compliance.
 </li>
 </ul>
 
 
 
 
 
 2. Financial Management &amp; Sales Strategy
 
 
 <ul>
 <li>
 Develop and manage retail budgets, monitor costs, and drive profitability.
 </li>
 <li>
 Analyze sales data, monitor KPIs, and adjust strategies to meet financial targets.
 </li>
 <li>
 Develop pricing strategies, promotions, and incentive programs to drive sales.
 </li>
 <li>
 Ensure accurate cash handling, POS transactions, and reporting.
 </li>
 </ul>
 
 
 
 
 
 3. Guest Experience &amp; Engagement
 
 
 <ul>
 <li>
 Deliver personalized retail experiences that reflect Miraval&rsquo;s philosophy of mindfulness and luxury.
 </li>
 <li>
 Train team members on product knowledge, storytelling, and upselling techniques to enhance guest engagement.
 </li>
 <li>
 Proactively engage with guests to understand preferences and provide tailored recommendations.
 </li>
 <li>
 Manage guest feedback and implement service recovery when necessary.
 </li>
 </ul>
 
 
 
 
 
 4. Merchandising &amp; Product Management
 
 
 <ul>
 <li>
 Curate a selection of products aligned with Miraval&rsquo;s brand values and guest preferences.
 </li>
 <li>
 Plan and execute visual merchandising strategies that elevate the retail environment.
 </li>
 <li>
 Collaborate with suppliers and the Procurement team to source unique, high-quality products.
 </li>
 <li>
 Oversee inventory management, stock levels, and timely reordering to avoid stockouts or overstocking.
 </li>
 </ul>
 
 
 
 
 
 5. Team Development &amp; Performance
 
 
 <ul>
 <li>
 Recruit, onboard, and train retail team members.
 </li>
 <li>
 Conduct regular coaching sessions, performance evaluations, and succession planning.
 </li>
 <li>
 Foster a positive and collaborative team culture grounded in Miraval&rsquo;s values.
 </li>
 <li>
 Promote professional development and continuous learning within the retail team.
 </li>
 </ul>
 
 
 
 
 
 6. Collaboration &amp; Cross-Department Integration
 
 
 <ul>
 <li>
 Work closely with Spa &amp; Wellness Operations, Spa Manager, and Front Office to integrate retail into the guest journey.
 </li>
 <li>
 Collaborate with Marketing to create promotional campaigns, social media content, and in-store events.
 </li>
 <li>
 Partner with Finance and Procurement teams for financial reporting, inventory management, and compliance.
 </li>
 </ul>
 
 
 
 
 
 7. Compliance &amp; Safety
 
 
 <ul>
 <li>
 Ensure all retail operations comply with health, safety, and local regulations.
 </li>
 <li>
 Conduct regular audits and inspections to uphold standards.
 </li>
 <li>
 Train staff on safety procedures, loss prevention, and emergency protocols.
 </li>
 </ul>
 
 
 
 
 
 8. Administrative &amp; System Management
 
 
 <ul>
 <li>
 Maintain accurate records of inventory, sales, and operational reports.
 </li>
 <li>
 Utilize POS and inventory management systems to track performance and streamline operations.
 </li>
 <li>
 Prepare reports for senior leadership on financial results, guest trends, and operational insights.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Retail Management, Hospitality, or related field.
 </li>
 <li>
 Minimum 3-5 years of experience in luxury retail management, preferably within hospitality or spa environments.
 </li>
 <li>
 Proven track record in sales performance, team leadership, and financial management.
 </li>
 <li>
 Strong knowledge of luxury retail trends, merchandising, and guest service excellence.
 </li>
 <li>
 Familiarity with retail POS systems, inventory management software, and Microsoft Office Suite.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Fluent in English; Arabic language skills are advantageous.
 </li>
 </ul>
 
 
 
 
 
 WORK ENVIRONMENT
 
 
 <ul>
 <li>
 Flexible availability, including weekends, holidays, and evenings based on business needs.
 </li>
 <li>
 Work schedule determined by resort occupancy and operational demands.
 </li>
 <li>
 Mindful, guest-centric, and collaborative environment.
 </li>
 </ul>
 
 
</div>

Retail Manager

Reliance Retail

<div>
 
 Company Overview
 
 
 
 Reliance Retail is India's leading and most dynamic retailer, offering a comprehensive omni-channel presence through integrated store concepts, digital, and new commerce platforms. Since its inception in 2006, the company has excelled in delivering outstanding value, high-quality products, and unparalleled shopping experiences to over 193 million loyal customers across various sectors like Consumer Electronics, Fashion &amp; Lifestyle, and Grocery. Headquartered in Mumbai, we operate more than 15,000 stores nationwide, making us the largest store network in India.
 
 
 
 Job Overview
 
 
 
 We are seeking a Retail Store Manager for our senior-level position at Reliance Retail. This is a full-time role located in Bhabhua, Gaya, Araria, Jahanabad, Madhepura, and Bhagalpur. The successful candidate will oversee daily store operations, focusing on maximizing profitability and ensuring excellent customer service. The role requires a strategic mindset to drive store growth and efficiency, as well as managing staff effectively in a dynamic retail environment.
 
 
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 A proven track record in store management or retail operations, particularly in retail grocery and fashion sectors, to efficiently manage the day-to-day activities of the store.
 </li>
 <li>
 Strong skills in warehouse operations and food and beverage operations to optimize inventory levels and ensure high-quality product offerings.
 </li>
 <li>
 Experience in P&amp;L management to analyze financial performance, set budgets, and strategize on profit enhancement while controlling costs.
 </li>
 <li>
 Thorough understanding of loss prevention techniques to safeguard store assets and maintain financial integrity.
 </li>
 <li>
 Excellent leadership abilities to cultivate a high-performing team environment and motivate staff to achieve sales and operational targets.
 </li>
 <li>
 Proficient in employing technology solutions to streamline operations and enhance the customer experience.
 </li>
 <li>
 Ability to implement strategic initiatives and partnerships to boost store competencies and product offerings.
 </li>
 <li>
 Must have strong communication and interpersonal skills to liaise effectively with customers, suppliers, and internal teams.
 
 
 </li>
 </ul>
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Oversee all aspects of store operations, including sales, inventory management, and customer service, to ensure smooth and efficient functioning.
 </li>
 <li>
 Develop and implement store strategies aimed at increasing revenue, enhancing customer satisfaction, and improving overall profitability.
 </li>
 <li>
 Monitor financial performance, including budgeting and cost control, to achieve financial targets and optimize store expenditure.
 </li>
 <li>
 Lead, train, and motivate store staff, fostering a positive workplace culture focused on customer service excellence and teamwork.
 </li>
 <li>
 Manage inventory levels through effective warehouse operations to minimize waste and ensure products are well-stocked.
 </li>
 <li>
 Coordinate retail grocery and fashion operations, ensuring high standards of product presentation and merchandising.
 </li>
 <li>
 Implement loss prevention policies and procedures to protect store assets and minimize financial losses.
 </li>
 <li>
 Collaborate with regional and national teams to align store objectives with company goals and marketing strategies.
 </li>
 </ul>
</div>

Retail Store Manager

HBS PRIVÉ VAULTS

<div>
 
 
 About HBS Priv&eacute;:
 
 
 
 
 HBS Priv&eacute; Vaults is a premium storage solution, offering top-tier protection for assets and valuables in Dubai. Our private vault features an unparalleled level of security, including a fireproof and burglarproof built-in strong room made with steel-reinforced concrete, a UL-listed patent vault door, and 24/7 monitoring by licensed industry professionals.
 
 
 
 
 
 
 
 Our safe deposit facilities, accessible to both residents and non-residents of Dubai, are designed to uphold total discretion and comfort, ensuring that clients' privacy is always respected.
 
 
 
 
 
 
 
 
 ﻿
 
 We offer a range of highly secured safe deposit locker sizes, including insurance, to meet the diverse requirements of private clients, expats, and corporates throughout the region. Whether you need to store bullion, documents, data, hardware wallets, jewelry, or other valuables, HBS Priv&eacute; Vaults is your ultimate solution for protection and peace of mind.
 
 
 
 
 
 
 
 About the Role &ndash; Area Manager:
 
 
 
 We are seeking a dynamic and results-driven Area Manager to oversee operations across multiple private facilities and retail locations. This role is ideal for someone with a strong operational background and a client-first mindset, who thrives in a high-end service environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage daily operations, ensuring efficiency, productivity, and high service standards across all locations.
 </li>
 <li>
 Supervise and guide retail, sales, administration, and operations teams, fostering collaboration and excellence.
 </li>
 <li>
 Maintain exceptional client relations, ensuring that all client needs are anticipated and met with discretion.
 </li>
 <li>
 Coordinate mobile and multi-site operations to ensure smooth service delivery across different facilities.
 </li>
 <li>
 Monitor operational performance metrics and implement improvements where necessary.
 </li>
 </ul>
 
 
 
 
 
 Profile / Requirements:
 
 
 <ul>
 <li>
 Proven experience in
 
 luxury retail, hospitality, or multi-site operations management
 
 .
 </li>
 <li>
 Professional presentation with excellent interpersonal and communication skills.
 </li>
 <li>
 Strong operations management skills with an ability to lead teams effectively.
 </li>
 <li>
 Client-focused, proactive, and capable of maintaining discretion in all interactions.
 </li>
 <li>
 Valid UAE driving license and own vehicle.
 </li>
 </ul>
 
 
 
 
 
 Why Join HBS Priv&eacute;:
 
 
 
 This is an exciting opportunity to play a key role in a premium organization, where operational excellence meets exceptional client service. You will be part of a team that values professionalism, teamwork, and the highest service standards.
 
</div>

Area Manager

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