retail operations specialist

BESTSELLER

ONE WORLD, ONE PHILOSOPHY, ONE FAMILY - that's BESTSELLER, a family-run and global fashion group. Under theBESTSELLER Region Eastumbrella are brands such as ONLY, JACK & JONES, VERO MODA, NAME IT and many more.In 2025, we will celebrate of BESTSELLER! Under the theme " Nearness ", we will highlight what defines us : close collaboration, strong partnerships, and a shared drive to create fashion with passion and responsibility.Would you like to be a part of our success story?For our team in Dubai,we are looking for an experiencedRetail Operations SpecialistResponsibilities :Drive strong store presence and ensure all locations follow retail and brand standards.Execute Visual Merchandising strategy locally and secure implementation of the VM tool.Monitor store performance and take proactive action to secure operational excellence.Partner closely with Store Managers, Visual Merchandisers, and POS Specialists to support daily operations.Provide regular feedback from stores to the regional team.Track and act on key performance indicators (KPIs) to improve store results.Support recruitment, training, and development of store teams.Ensure smooth day-to-day store operations and act quickly on issuesQualifications :Native Arabic speaker (a must).Solid background in retail - ideally experience as a Store Manager for a few years.Experience in managing store operations in the fashion industry; Area Manager experience is a plus.Used to being in stores - 80% of the time will be store visits.Open to travel and flexible in working across different locations.Office presence a few days per month, rest of the time in the field.Hands-on, structured, and action-oriented - checklist-driven and quick to follow up.Strong communication skills, able to connect with both store teams and the regional office.What we can offer :<ul><li>A corporate culture where we welcome new ideas and move quickly from idea to action.</li><li>Being part of a team where collaboration, creativity and action are key.</li><li>Being part of our UAE+ expansion and drive things forward.</li><li>Being a part of the new project right from the beginning.</li><li>Freedom and responsibility in an international and culturally unique working environment</li><li>Brands that offer a unique combination of style and quality, with an emphasis on sustainability and have huge potential to grow</li></ul>Important :Please note that only applications submitted through our system will be considered.At BESTSELLER, We Own It!You will become part of the BESTSELLER family, a culture where new ideas are welcomed, and all voices are heard. We believe in entrepreneurship; this means you have the freedom to do this in the way which works for you. You get responsibility and the opportunity to develop yourself and your area from day one. We believe in flexibility and autonomy in your daily routine and working location.At BESTSELLER, we own it. Every chance. Every challenge. Every choice. We're the global fashion company that's fast paced and family run. We're the business that's built some of the strongest brands in the industry. By empowering every individual to own their journey, we've found the courage to keep getting better. To act more sustainably. To foster diversity and provide equal opportunities. To compete more confidently. And to keep challenging the status quo. Time and time again. We are BESTSELLER - and together, we own it.<img src="https://www.jobg8.com/Tracking.aspx?D9MLp94I7TMkssJPtFrKeNmi8tvrxGsvd" width="0" height="0" />

Retail Operations Specialist

Responsibilities: <ul> <li> Drive strong store presence and ensure all locations follow retail and brand standards. </li> <li> Execute Visual Merchandising strategy locally and secure implementation of the VM tool. </li> <li> Monitor store performance and take proactive action to secure operational excellence. </li> <li> Partner closely with Store Managers, Visual Merchandisers, and POS Specialists to support daily operations. </li> <li> Provide regular feedback from stores to the regional team. </li> <li> Track and act on key performance indicators (KPIs) to improve store results. </li> <li> Support recruitment, training, and development of store teams. </li> <li> Ensure smooth day-to-day store operations and act quickly on issues </li> </ul> What we can offer: <ul> <li>A corporate culture where we welcome new ideas and move quickly from idea to action.</li> <li>Being part of a team where collaboration, creativity and action are key. </li> <li>Being part of our UAE+ expansion and drive things forward. </li> <li>Being a part of the new project right from the beginning.</li> <li>Freedom and responsibility in an international and culturally unique working environment</li> <li>Brands that offer a unique combination of style and quality, with an emphasis on sustainability and have huge potential to grow</li> </ul>

Chalhoub Group

Reporting to the Retail Director ME, the Retail Operations Specialist, will be responsible for facilitating the achievement of stores sales targets and execution of the client experience through management of Retail operational efficiencies. To identify opportunities that support the ME growth of the business by implementing strategic objectives that will enable all Retail KPIs to be met and exceeded. To oversee the implementation of Policies and Procedures that promote consistency, productivity, and performance. Broad Areas of responsibilities will include: <ul></ul> RETAIL PROJECTS: <ul> <li>To implement, manage and oversee retail projects to maximize sales and operational efficiency for the store and business.</li> <li>To ensure management of projects and platforms are maintained and updated accordingly.</li> <li>To train store teams to use retail projects, platforms, and portals in-line with business expectations.</li> <li>To manage, implement and oversee retail sustainability initiatives and ensure they are in-line with company values and standards.</li> </ul> TEAM SUPPORT AND COMMUNICATION: <ul> <li>To oversee communication sent to stores via Z-learning platform and Emails.</li> </ul> <ul></ul> <ul> <li>To hold Conference Calls with the stores teams to go through new and/or updated Policies and Procedures or new systems/portals, as required.</li> <li>To assist the Retail Management team, plan the yearly training Seminars for Regional Managers and Store managers across Retail Stores</li> </ul> ADMINISTRATION: <ul> <li>To create, manage and keep up to date the Policies and Procedures for ME Retail as required.</li> <li>To ensure that administration is carried out accurately and efficiently in line with Zimmermann's Policy and Procedures.</li> </ul> CLIENT RELATIONS AND DATABASE: <ul> <li>To compile weekly reports on new customers added to the Zimmermann database and provide feedback to Management, Stores, Regional Managers and Trainers when necessary.</li> <li>Assisting stores to acquire and grow the Zimmermann client database through engaging and maintaining professional customers relationship.</li> </ul> KEY PERFORMANCE INDICATORS: <ul> <li>P&amp;P are created in accordance with the business needs and maintained.</li> <li>Policies and procedures are always accurate and up to date.</li> <li>Weekly and Daily reports are prepared with accuracy and in a timely manner.</li> <li>Administrative tasks and reports are completed in the required timeframe with accuracy.</li> <li>Weekly reports on customers details entered to the database on a weekly basis are checked and reported to the stores and the retail team.</li> <li>Store s client database is managed according to the business expectations.</li> </ul> <div> What you ll need to succeed</div>

Retail Operations Specialist - Zimmermann, Middle East

Seller Downtown

Job SummaryWe are seeking a proactive and detail-oriented Retail Fulfillment Specialist to oversee the order-to-delivery process for our retail partners. The role ensures timely and accurate fulfillment of purchase orders, compliance with retailer requirements, and smooth coordination across internal and external teams.The ideal candidate has proven experience in retail operations, logistics, and compliance with vendor manuals/routing guides, and thrives in fast-paced, high-volume environments.Key Responsibilities<ul><li>Manage the end-to-end order fulfillment process for retail accounts (e.g., DSG, Scheels, Academy).</li><li>Ensure full compliance with retailer routing guides, packaging, labeling, and shipping standards.</li><li>Create and manage Advanced Shipment Notifications (ASNs) and other EDI transactions.</li><li>Coordinate with warehouses, 3PLs, and carriers to schedule pickups/deliveries within deadlines.</li><li>Monitor and resolve issues related to shortages, chargebacks, late shipments, or compliance violations.</li><li>Track and analyze key fulfillment metrics (fill rates, OTIF, on-time delivery, chargebacks) and drive improvements.</li><li>Collaborate with sales, operations, and logistics teams to optimize retail supply chain workflows.</li><li>Stay updated on retailer compliance requirements and communicate changes internally.</li><li>Maintain accurate records of orders, shipments, and compliance documentation.</li><li>Maintain trackers and records of all goods movement.</li></ul>Success Metrics<ul><li>98%+ on-time delivery rate.</li><li>Maintain OTIF (On Time In Full) above retailer benchmarks.</li><li>Reduce chargebacks and compliance violations by 20%.</li><li>Ensure 100% compliance with routing guides and retailer manuals.</li><li>Improve order accuracy and fill rates by 10%.</li></ul>Who You Are<ul><li>Proactive, detail-driven, and reliable in high-volume, deadline-driven environments.</li><li>Skilled in logistics, retail operations, and compliance management.</li><li>Strong problem-solver, capable of addressing fulfillment challenges quickly.</li><li>Collaborative and effective across cross-functional teams and external partners.</li><li>Flexible and adaptable to evolving retailer requirements.</li></ul>Job Type: Full-time (Office-based) Shift: Night timings aligned with US business hours Location: Lahore, PakistanJob Type: Full-timePay: Rs140,000.00 - Rs170,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Relevant: 2 years (Preferred)</li></ul>Work Location: In person

Retail Fulfillment Specialist – USA Company (Lahore Office based - Night Timings)

Robinson & Co (Singapore) Pte Ltd

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: E-Com Operations Specialist Retail Fashion Dubai Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.Role Purpose:The Ecommerce Operations Specialist is responsible for managing the day-to-day backend operations of our ecommerce platforms across multiple brands and markets. This includes handling order processing, coordinating fulfillment, resolving platform issues, and ensuring smooth system integrations between SAP and Shopify. The role also supports online merchandising activities and contributes to operational efficiency through automation tools (e.g., Power Automate) and data-driven reporting.The ideal candidate is detail-oriented, technically proficient, and able to work collaboratively in a fast-paced ecommerce environment.Key Responsibilities:<ul><li>Manage the end-to-end ecommerce order process (cancellations, returns, exchanges, refunds) across GCC markets.</li><li>Monitor and troubleshoot integrations between SAP, Shopify, OMS, payment gateways, and 3PL systems; coordinate with IT to ensure uptime and data accuracy.</li><li>Conduct daily QA checks to ensure site readiness, smooth navigation, and checkout functionality.</li><li>Support online merchandising tasks, including product sorting, homepage scheduling, and campaign readiness.</li><li>Prepare and maintain operational reports using BI tools (Power BI, Looker Studio, etc.) to track orders, returns, fulfillment, and issue resolution.</li><li>Assist in creating workflow automation to streamline manual processes and improve efficiency.</li><li>Collaborate with content, IT, customer service, and logistics teams to ensure seamless site operations.</li><li>Participate in UATs, platform upgrades, and system enhancements with internal tech teams.</li></ul>Requirements:Experience<ul><li>2-4 years in ecommerce operations or platform management.</li><li>Familiarity with Shopify Plus and SAP (Retail, MM, or SD modules).</li><li>Understanding of system integrations and API workflows.</li><li>Experience with online merchandising.</li><li>Ability to create reports and dashboards using BI tools.</li><li>Exposure to automation tools like Power Automate is a plus.</li><li>Strong attention to detail and organizational skills.</li><li>Technical understanding of ecommerce platforms and workflows.</li><li>Comfortable with data analysis and reporting tools.</li><li>Proactive problem-solver with a continuous improvement mindset.</li><li>Strong communication and cross-team collaboration skills</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.<img src="https://www.jobg8.com/Tracking.aspx?4kaojKT%2bAE6u3oiMwyVO8wOGoKI98Xprn" width="0" height="0" />

E-Com Operations Specialist Retail Fashion Dubai

MECCA Brands

<div>
 Are you ready to take your operations career to the next level and join Australia&rsquo;s leading beauty retailer? We are looking for an
 
 Operations Specialist
 
 to join the
 
 MECCA Karrinyup
 
 team in
 
 WA
 
 on a
 
 10hr PPT contract.
 
 
 
 
 Life as an Operations Specialist at MECCA:
 
 
 
 <ul>
 <li>
 World-class education; continuous upskilling with MECCAversity, in store training
 </li>
 <li>
 Work with the latest products from the world&rsquo;s top brands
 </li>
 <li>
 Work-life balance; permanent opportunities with regular schedules
 </li>
 <li>
 Up to 40% discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy!
 </li>
 <li>
 Parental leave package including ongoing superannuation payments while on parental leave
 
 
 </li>
 </ul>
 
 Day-to-day responsibilities:
 
 
 
 <ul>
 <li>
 Assist and support the store to deliver exceptional customer service by making sure stock is well replenished and presented at the highest standard
 </li>
 <li>
 Support management team in the delivery of MECCA&rsquo;s customer service initiatives and setting areas of focus
 </li>
 <li>
 Complete daily stock maintenance and all cyclical stock management processes
 </li>
 <li>
 Contribute to the overall store performance by identifying and driving operational activities
 
 
 </li>
 </ul>
 
 What success looks like in this role:
 
 
 
 <ul>
 <li>
 Maintain effective store operation practices that support the delivery of exceptional customer service experiences
 </li>
 <li>
 Demonstrate sound knowledge of brand and product offering
 </li>
 <li>
 Uphold and encourage a good health and safety culture
 
 
 </li>
 </ul>
 
 Next steps:
 
 
 
 Apply today &ndash; we can&rsquo;t wait to hear all about your love for all thing&rsquo;s beauty!
 
 
 If successful, as part of your application you will be invited to a 1:1 in-person interview! If you need any additional support throughout our recruitment process, please just let us know via careers@mecca.com.au
 
 
 
 More than makeup:
 
 
 
 <ul>
 <li>
 At MECCA, we're committed to being a force for good &ndash; within and beyond the beauty industry. Through our sustainability initiative, MECCA M-PACT, we&rsquo;re transforming our business by building environmental and social sustainability-focused thinking into our operations &ndash; from our products and footprint to our brands and suppliers.
 </li>
 <li>
 We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.
 
 
 </li>
 </ul>
 Join us, and together we can make the world over.
 
 
 To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html
</div>

MECCA Karrinyup | Operations Specialist

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
 
This is a regional role that involves overseeing the setup, execution, and optimization of retail media campaigns across all of Talabat's markets, acting as a link between our advertising solutions and advertisers' goals to ensure measurable value at scale. We are looking for a Retail Media Operations Sr Specialist to manage end-to-end campaign execution and optimization, requiring advanced technical expertise, problem-solving, and insight generation across diverse markets. This role will be responsible for developing frameworks, driving optimization standards, and identifying incremental revenue opportunities while ensuring that campaigns deliver measurable value and managing the performance of local teams &amp; identifying areas of improvement that drive impact for the business. 
What&rsquo;s On Your Plate?<ul><li>
Own the end-to-end performance management and optimization for advertising campaigns across ad placements and countries, ensuring accurate setup, tracking, pacing, and delivery.</li><li>
Conduct regional performance reviews across local markets, highlighting cross-market learnings, detecting trends relevant to each country and identifying opportunities to improve performance.</li><li>
Develop and track performance metrics (ROAS, CTR, CVR) and benchmark.</li><li>
Provide regional insights to local Retail Media Leads &amp; regional partnerships teams to inform decision-making and improve performance across advertiser segments.</li><li>
Detect early risks of under-delivery on revenue targets and proactively recommend optimization strategies to ensure delivery.</li><li>
Drive test-and-learn initiatives and collaborate with Product &amp; Tech teams to pilot new solutions.</li><li>
Produce regional post-campaign reviews and insights for both advertisers and internal stakeholders, ensuring learnings cascade across markets.</li><li>
Troubleshoot cross-market campaign issues and escalate to appropriate internal stakeholders when necessary.</li></ul> 
 
 
Qualifications 
What Did We Order?<ul><li>
Bachelor&rsquo;s degree in Marketing, Business, or a related field.</li><li>
3&ndash;4 years&rsquo; relevant experience in retail media or performance marketing, with regional or multi-market exposure strongly preferred.</li><li>
Expertise in retail media platforms, programmatic buying, attribution models, and campaign optimization levers.</li><li>
Strong analytical skills with proven experience using data-driven insights to improve campaign performance and revenue delivery.</li><li>
Proficiency in reporting and analytics tools (Tableau, Looker, etc.) preferred.</li><li>
Excellent problem-solving skills, with the ability to identify regional patterns and recommend innovative solutions.</li><li>
Persuasive communicator with the ability to present insights and recommendations to senior stakeholders across markets.</li><li>
Collaborative mindset, with experience working with cross-functional and cross-country teams.</li><li>
Fluent English speaker required; Arabic language proficiency is Mandatory.</li></ul></div>

Sr. Specialist Retail Media Operations & Performance

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MECCA Karrinyup | Operations Specialist

Sr. Specialist Retail Media Operations & Performance