retail operations supervisor

Junior Couture

Here&rsquo;s a professional job description tailored for Junior Couture (luxury kidswear, UAE-based, with ecommerce + retail operations):Retail Operations SupervisorLocation: UAE Reporting to: Operations Manager Company: Junior CoutureRole OverviewJunior Couture is seeking a highly organized and proactive Retail Operations Supervisor to support and oversee daily retail and eCommerce operations across the UAE.The ideal candidate will have strong experience in UAE retail operations, inventory control, logistics coordination, and omnichannel commerce (store + online). This role supports operational efficiency, ensures excellent customer experience, and maintains brand standards across all touchpoints.Key Responsibilities Retail Store Operations<ul><li>Supervise day-to-day store operations to ensure smooth functioning</li><li>Ensure compliance with company policies and UAE retail regulations</li><li>Monitor store performance metrics and operational KPIs</li><li>Coordinate with store teams to maintain luxury service standards</li><li>Support stock replenishment and visual merchandising execution</li></ul>Inventory &amp; Stock Control<ul><li>Monitor inventory accuracy across retail stores and warehouse</li><li>Conduct regular stock audits and cycle counts</li><li>Coordinate stock transfers between locations</li><li>Investigate discrepancies and implement corrective actions</li><li>Support seasonal stock planning and sell-through monitoring</li></ul>eCommerce &amp; Omnichannel Operations<ul><li>Coordinate between warehouse, customer service, and ecommerce teams</li><li>Ensure timely processing of online orders and returns</li><li>Oversee reverse logistics and returns management</li><li>Monitor order fulfillment SLAs and last-mile delivery performance</li><li>Work closely with the ecommerce team to maintain accurate stock availability online</li></ul>Logistics &amp; Supply Chain<ul><li>Liaise with 3PL partners and courier services within the UAE</li><li>Monitor inbound shipments and customs clearance (if applicable)</li><li>Optimize delivery timelines and return processes</li><li>Ensure warehouse efficiency and proper stock handling</li></ul>Reporting &amp; Performance Analysis<ul><li>Prepare weekly and monthly operational reports</li><li>Track KPIs including:</li><li>Stock accuracy</li><li>Order fulfillment time</li><li>Return rate</li><li>Delivery performance</li><li>Identify operational improvement opportunities</li></ul>Team Supervision &amp; Support<ul><li>Support and supervise operational staff</li><li>Assist in training new team members</li><li>Ensure adherence to health, safety, and operational procedures</li><li>Foster a culture of accountability and continuous improvement</li></ul>Requirements<ul><li>Minimum 3&ndash;5 years experience in retail operations within the UAE</li><li>Experience in fashion, luxury, or multi-brand retail preferred</li><li>Strong understanding of ecommerce operations and omnichannel retail</li><li>Experience working with warehouse management systems and POS systems</li><li>Knowledge of UAE logistics and courier networks</li><li>Strong analytical and reporting skills</li><li>Excellent organizational and communication skills</li><li>Ability to work in a fast-paced retail environment</li></ul>Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Supply Chain, Retail Management, or related field</li><li>Experience working with ERP or OMS systems</li><li>Experience handling GCC distribution is a plus</li></ul>Key Competencies<ul><li>Operational excellence mindset</li><li>Attention to detail</li><li>Problem-solving ability</li><li>Strong coordination and follow-through</li><li>Customer-focused approach</li><li>Time management and prioritization</li></ul>What We Offer<ul><li>Opportunity to work with a leading luxury children&rsquo;s fashion retailer in the UAE</li><li>Dynamic, fast-growing omnichannel retail environment</li><li>Competitive salary based on experience</li></ul>Job Type: Full-timePay: From AED1.00 per month

Retail Operations Supervisor

Black Onyx International L.L.C

Location: Oman Job Type: Full-Time Shift: 12-Hour DutyJob SummaryWe are seeking a dedicated and experienced Retail Supervisor to manage the daily operations of a retail outlet. The role involves supervising staff, maintaining store standards, ensuring hygiene and quality compliance, and delivering excellent customer service. Experience in meat or frozen food retail will be an added advantage.Key Roles &amp; Responsibilities<ul><li>Oversee day-to-day retail store operations during a 12-hour shift</li><li>Supervise store staff, assign duties, and manage attendance</li><li>Ensure cleanliness, hygiene, and food safety standards are followed</li><li>Monitor stock levels, expiry dates, shrinkage, and wastage control</li><li>Maintain attractive product displays and proper merchandising</li><li>Handle customer queries, complaints, and service recovery professionally</li><li>Coordinate with warehouse, logistics, and operations teams</li><li>Ensure POS operations, cash handling, and billing procedures are accurate</li><li>Prepare daily sales, stock, and operational reports</li><li>Ensure compliance with company policies, procedures, and SOPs</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience as a Retail Supervisor or Store Supervisor</li><li>Strong leadership, communication, and problem-solving skills</li><li>Knowledge of retail operations, inventory management, and hygiene standards</li><li>Ability to work 12-hour shifts and flexible retail schedules</li><li>Experience in meat or frozen retail stores is an added advantage</li><li>Basic computer skills and POS system knowledge preferred</li></ul>What We Offer<ul><li>Competitive salary</li><li>Stable employment</li><li>Supportive and professional work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: Up to RO250.000 per month

Retail Supervisor

Black Onyx International

New gateway LLC

Location: OmanShift: 12-Hour DutyJob SummaryWe are seeking a dedicated and experienced Retail Supervisor to manage the daily operations of our retail outlet. The role requires supervising staff, maintaining store standards, ensuring hygiene and quality compliance, and delivering excellent customer service. Experience in meat or frozen retail stores will be an added advantage.Key Roles &amp; Responsibilities<ul><li>Oversee day-to-day retail store operations during a 12-hour shift</li><li>Supervise store staff, assign duties, and manage attendance</li><li>Ensure cleanliness, hygiene, and food safety standards are followed</li><li>Monitor stock levels, expiry dates, shrinkage, and wastage control</li><li>Maintain attractive product displays and proper merchandising</li><li>Handle customer queries, complaints, and service recovery professionally</li><li>Coordinate with warehouse, logistics, and operations teams</li><li>Ensure POS, cash handling, and billing procedures are accurate</li><li>Prepare daily sales, stock, and operational reports</li><li>Ensure compliance with company policies and SOPs</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience as a Retail / Store Supervisor</li><li>Strong leadership, communication, and problem-solving skills</li><li>Knowledge of retail operations, inventory management, and hygiene standards</li><li>Ability to work 12-hour shifts and flexible retail schedules</li><li>Meat or frozen retail store experience will be an added advantage</li><li>Basic computer and POS knowledge preferred</li></ul>What We Offer<ul><li>Competitive salary</li><li>Stable employment with a growing retail brand</li><li>Supportive and professional work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: RO200.000 - RO250.000 per month

Guess Europe Sagl

<div>
 We are looking for a
 
 Purchasing and Facilities Supervisor
 
 to oversee indirect procurement and facilities operations across our retail store network and head office.
 
 
 This role is responsible for ensuring operational continuity in stores, controlling service quality and costs, and managing supplier performance in facilities and maintenance activities.
 
 
 ⸻
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Oversee indirect procurement activities for stores and head office, ensuring cost control, process efficiency, and timely execution
 </li>
 <li>
 Ensure operational continuity across the store network by supervising maintenance, repair, and facility services
 </li>
 <li>
 Prioritize and manage maintenance and service requests coming from stores, ensuring timely resolution and minimal operational disruption
 </li>
 <li>
 Support new store openings, refurbishments, and renovation projects by coordinating purchasing and facilities activities end-to-end
 </li>
 <li>
 Supervise supplier selection processes, contract implementation, and ongoing vendor performance management
 </li>
 <li>
 Monitor and enforce SLA/KPI compliance of suppliers, taking corrective actions when needed
 </li>
 <li>
 Control facilities and procurement budgets, identify saving opportunities, and ensure spending remains aligned with targets
 </li>
 <li>
 Act as the main coordination point between stores, vendors, finance, and internal departments on facilities and indirect purchasing topics
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Engineering, Supply Chain Management, or a related field
 </li>
 <li>
 At least 5-7 years of experience in procurement, facilities management, or retail operations, preferably in multi-site retail or fashion organizations
 </li>
 <li>
 Proven experience managing vendors, contracts, and service performance in facilities or operational environments
 </li>
 <li>
 Experience supporting store openings, renovations, or multi-location operations
 </li>
 <li>
 Strong ability to control budgets, analyze cost data, and drive efficiency improvements
 </li>
 <li>
 Strong communication skills in both Turkish and English
 </li>
 <li>
 Comfortable working in a fast-paced, hands-on retail environment with frequent operational priorities
 </li>
 <li>
 Strong coordination, prioritization, and stakeholder management skills across internal teams and external vendors
 </li>
 </ul>
</div>

Purchasing & Facilities Supervisor

Bealls Inc.

<div>Position: OPERATIONS SUPERVISOR
Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where &ldquo;We Outfit the Family for Less&rdquo;. Being a growing organization with our eye to the future, we continue to enter new markets and expand the guest footprint. As an organization, we encourage authenticity, reward accountability, and provide stability and life balance to associates.
If you are a leader that enjoys working with amazing team members, is passionate about connecting with the guest, and thrives in an energetic and fast paced environment, you will love the team-focused culture at bealls and Home Centric. You are empowered as a store leader to make decisions that enhance the guest experience and exceed their expectations. We believe in focused and intentional development for our associates by providing meaningful experiences that grow and develop skills for a successful career. 
AS AN OPERATIONS SUPERVISOR A TYPICAL DAY INCLUDES THE FOLLOWING:<ul><li>
Coaching, training and retaining talent.</li><li>
Facilitating stockroom operations and supervision of team. Direct all functions related to processing, truck deliveries and allocation of product to departments, adhering to productivity standards</li><li>
Executing store merchandising direction and standards, product flow, inventory flexing, and store operations functions to ensure consistency of brand experience</li><li>
Identifying efficiency opportunities, to improve processes as well as implement standards and procedures</li><li>
Maintaining a high standard for cleanliness and executing all safety best practices</li><li>
Championing our credit and loyalty programs. Ensure your team can inform, educate, and promote the benefits and offerings that reward our guest and enhance their shopping experience</li><li>
Understanding and usage of company standard software, systems, and procedures</li><li>
Inspiring and motivating a team to deliver results through clear and concise feedback and coaching</li><li>
Creating a sense of teamwork, collaboration, and engagement among associates</li><li>
Performs other duties as assigned</li></ul> 
WHAT WE ARE LOOKING FOR IN A BEALLS OR HOME CENTRIC OPERATIONS SUPERVISOR:<ul><li>
High School Diploma or equivalent is preferred</li><li>
1-2 years minimum of supervisory experience preferred</li><li>
Effective interpersonal and communication skills</li><li>
Works well both independently and within a team environment</li><li>
Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently</li><li>
Utilization of PDA and POS Systems</li><li>
Work varying hours and schedules to include early mornings, mid shifts, nights, weekends, and holidays</li></ul> 
PHYSICAL DEMANDS:<ul><li>
Must have adequate vision, speech, hearing, and physical ability to perform essential job functions, with or without reasonable accommodations</li><li>
Must be able to lift, push, pull and carry at least 50 pounds</li><li>
Must have full body rotation and mobility (i.e. &ndash; bending, stooping, twisting, and reaching)</li><li>
Must possess reliable transportation</li></ul></div>

bealls Operations Supervisor

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