retail product advisor

Sephora

<div><div>Job ID: 286890 
Store Name/Number: FL-Pensacola (0780) 
Address: 5100 N 9th Ave, Pensacola, FL 32504, United States (US) 
Hourly/Salaried: Hourly (Non-Exempt) 
Full Time/Part Time: Flex 
Position Type:
 
 
Your role at Sephora: As a Beauty Advisor, you&rsquo;ll be the face of Sephora&mdash;welcoming every client with warmth, confidence, and a passion for all things beauty. Through personalized consultations and expert product recommendations, you&rsquo;ll play a meaningful role in clients&rsquo; confidence journeys. You&rsquo;re a beauty pioneer who embraces every shade&mdash;this is your moment to Belong to Something Beautiful.
 
 
Key Responsibilities<ul><li>
Deliver personalized beauty experiences Provide tailored consultations and product recommendations that meet each client&rsquo;s needs</li><li>
Demonstrate product expertise: Share knowledge to educate and empower clients in their beauty journey</li><li>
Stay ahead of trends Keep up with the latest beauty products, techniques, and trends to deliver relevant advice that keeps clients coming back</li><li>
Drive results Sephora sets you up to thrive in your role so that you can exceed sales goals and key performance indicators</li><li>
Maintain a beautiful space Support inventory, merchandising, and ensure a clean, organized, and welcoming environment.</li><li>
Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered</li><li>
Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience</li></ul> 

Flexible Scheduling and Reliability<ul><li>
Must meet the required minimum number of weekly shifts/ hours<ul><li>
Full Time: 30-40 hrs/week</li><li>
Part Time: 15-29 hrs/week</li><li>
Flex (as needed): 4-14 hrs/week</li></ul></li><li>
Be available during peak retail operations (nights, weekends and holidays)</li><li>
Punctuality and consistent attendance</li></ul> 

Qualifications/Experience<ul><li>
Previous experience and demonstrated ability to provide excellent service and develop strong client relationships in a retail, hospitality, or client-focused environment</li><li>
A passion for beauty, trends, and empowering confidence</li><li>
Excellent communication and interpersonal skills.</li><li>
Team player who thrives in a collaborative, goal-oriented, and inclusive environment</li><li>
Quick learner with the ability to absorb and share product knowledge</li><li>
Physically able to lift and carry up to 50 pounds</li></ul> 

While at Sephora, you&rsquo;ll enjoy 
Inclusion &amp; Belonging pledge to create a beauty community where everyone&rsquo;s uniqueness is celebrated, respected, and honored 
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here 
$16.60 - $19.30/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. 
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. 
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</div></div>

Beauty Advisor - Flex

Printemps Doha

<div>
 
 A Junior Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a Printemps ambassador. Passion for sales and with strong commercial mindset is essential.
 
 
 
 
 
 More than a Sales associate but as a true personal &lsquo;advisor&rsquo;- someone who has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. The Junior Client Advisor and is responsible for managing activities intended to achieve sales objectives, namely: promoting product attributes to the client, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
 
 
 
 
 
 Junior Client Advisor drive a company's product and/or service sales by actively seeking out prospects and pursuing sales opportunities.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Act as a role model demonstrating sales leadership to the team, fostering cross-selling and client repurchase.
 </li>
 <li>
 Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Printemps standards are achieved.
 </li>
 <li>
 Cultivate a culture of excellent customer service. Resolve customer complaints effectively and promptly or escalate to Management.
 </li>
 <li>
 Maximize sales &amp; customer satisfaction.
 </li>
 <li>
 To review customer complaints / suggestions and propose improvements in customer service standards
 </li>
 <li>
 Support Store supply chain team, ensure store Inventory by controlling receiving, display, sales, turnover, back to vendors, &hellip;
 </li>
 <li>
 Ensure that all merchandising activities in the store reflect the needs of the trading period in line with the Printemps Marketing Calendar.
 </li>
 <li>
 Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 At least 3 years of experience in the luxury retail industry or similar industry.
 </li>
 <li>
 Arabic nationality required.
 </li>
 <li>
 Excellent people skills, ability to motivate and teach leaders to succeed.
 </li>
 <li>
 Experience drafting manuals and setting operational standards.
 </li>
 <li>
 Ability to work with leaders to maintain consistency across all stores.
 </li>
 <li>
 Analytical, reporting skills and business, commercial awareness.
 </li>
 <li>
 Inter-personal communication skills.
 </li>
 <li>
 Stock and Inventory management.
 </li>
 </ul>
 
 
</div>

Jr Client Advisor

Energy Services Group

<div><div><div>ESG is a SaaS provider serving competitive retail energy suppliers. You will own a portfolio of retail energy clients, drive upsell, renewals and expansion, and be the trusted advisor on best practices and product usage. This role requires hands-on retail energy experience, strong commercial instincts, and the ability to navigate nuance across markets.<h3 class="jobSectionHeader">
Position Responsibilities
</h3><ul><li>Own end-to-end account health for a portfolio of retail energy clients, driving strategic alignment through QBRs, roadmap discussions, and executive-level communications.</li><li>
Lead renewal strategy and timelines, forecast risk, and execute mitigation plans to protect GRR and NRR.</li><li>
Drive proactive retention by monitoring account engagement, identifying early signs of churn risk, and implementing targeted interventions to strengthen long-term client value.</li><li>
Develop and maintain strong client relationships, identifying and closing expansion opportunities across modules, services, and new business units; partner closely with Sales on larger pursuits.</li><li>
Manage stakeholder expectations, triage issues with Support, and coordinate resolution across Service Delivery, PMO, Product, and Engineering.</li><li>
Build and nurture senior-level relationships across the industry, leveraging your network to open doors and accelerate deal cycles.</li><li>
Maintain accurate CRM hygiene, forecasts, success plans, and executive dashboards to ensure operational excellence.</li><li>
Gather VOC insights and influence the product roadmap with clear problem statements and quantified business impact.</li><li>
Maintain deep knowledge of the company&rsquo;s products and services, ensuring solutions consistently meet evolving client needs.</li><li>
Conduct periodic onsite visits to reinforce client satisfaction, strengthen partnerships, and support ongoing renewals.</li><li>
Prepare sales quotations and respond to RFIs/RFPs with clarity, accuracy, and strategic positioning.</li></ul></div></div>
<div><h2 class="jobSectionHeader">Requirements</h2><div><ul><li>
Bachelor's degree.</li><li>
Exceptional communication, presentation, and executive facing skills.</li><li>
Proven ownership of a revenue, renewal, or retention target.</li><li>
4+ years of experience in U.S. retail energy with direct exposure to supplier operations or C&amp;I customer portfolios.</li><li>
Strong understanding of competitive retail energy markets, including working knowledge of major ISOs and supplier operating models.</li><li>
Demonstrated commercial acumen with a track record of driving renewals, expansions, or upsells for SaaS or technology services.</li><li>
Strong client management capabilities with a history of setting expectations, managing escalations, and leading cross functional issue resolution.</li><li>
Established relationships within the retail energy ecosystem - suppliers, brokers, channel partners, and market stakeholders.</li><li>
Excellent executive presence, analytical thinking, and data driven decision making.</li><li>
Proficiency with tools such as HubSpot and comfort with Excel or BI dashboards.</li><li>
Experience supporting SaaS implementations</li></ul><h3 class="jobSectionHeader">
Success Metrics</h3><ul><li>
Gross renewal rate and net revenue retention across the book.</li><li>
Expansion ARR and pipeline coverage for upsell and cross-sell.</li><li>
Time to resolution and CSAT for high-impact issues.</li><li>
Executive alignment scorecard completion and QBR cadence adherence.</li><li>
Forecast accuracy within agreed thresholds.</li></ul></div></div></div>

Account Manager - U.S. Retail

Concentrix

<div>
 
 Job Title
 
 
 
 Customer Service Advisor &ndash; Arabic Speakers - Cairo
 
 
 
 Job Description
 
 
 
 Join Concentrix Today!
 
 
 Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.
 
 
 Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.
 
 
 
 In This Role, You'll
 
 
 
 <ul>
 <li>
 Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.
 </li>
 <li>
 Assist customers with inquiries, order processing, troubleshooting, and guidance.
 </li>
 <li>
 Build deep product and service knowledge to deliver confident and accurate support.
 </li>
 <li>
 Handle customer issues with patience, professionalism, and a solution-oriented mindset.
 </li>
 <li>
 Create positive customer experiences through personalized assistance and clear communication.
 </li>
 <li>
 Collaborate within a dynamic and supportive team to achieve shared service and performance goals.
 
 
 </li>
 </ul>
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensure service delivery meets contractual Key Performance Indicators (KPIs).
 </li>
 <li>
 Clarify customer requirements using effective probing and decision-support tools.
 </li>
 <li>
 Listen attentively, demonstrate empathy, and build strong customer rapport.
 </li>
 <li>
 Greet customers in a courteous, friendly, and professional manner following agreed procedures.
 </li>
 <li>
 Maintain working knowledge of client products and services.
 </li>
 <li>
 Prepare complete and accurate documentation, including account notations.
 </li>
 <li>
 Participate in initiatives aimed at improving customer satisfaction and business performance.
 </li>
 <li>
 Identify opportunities to offer additional products or services when appropriate.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 Proficiency in Arabic and English, both written and verbal.
 </li>
 <li>
 High school diploma required; relevant experience is an advantage.
 </li>
 <li>
 Excellent communication, interpersonal, and customer engagement skills.
 </li>
 <li>
 Comfortable working in a fast-paced, performance-driven environment.
 </li>
 <li>
 Strong multitasking, prioritization, and adaptability skills.
 </li>
 <li>
 Basic computer skills and system navigation capability.
 </li>
 <li>
 Ability to work independently and collaboratively within a team.
 </li>
 <li>
 Detail-oriented, dependable, and professional.
 </li>
 <li>
 Patient, composed, and solution-oriented in all customer interactions.
 </li>
 <li>
 Flexible to work rotating shifts as required.
 </li>
 <li>
 Strong problem-solving and analytical skills with a customer-centric mindset.
 
 
 </li>
 </ul>
 
 Career Framework Role
 
 
 
 Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Transportation Provided
 </li>
 <li>
 Medical &amp; Social Insurance
 </li>
 <li>
 Fast track for promotions within 6 months
 </li>
 <li>
 Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)
 </li>
 <li>
 Supportive, inclusive, and growth-focused work environment
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.
 
 
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
 
 
 Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.
</div>

Customer Service Advisor – Arabic Speakers - Cairo

L'AGENCE

<div>
 
 
 Job Summary
 
 
 
 As a Customer Care Specialist, you will be the voice of our brand and a trusted advisor to our clients. This role goes beyond service&mdash;it&rsquo;s about creating personalized, memorable experiences that inspire loyalty, drive sales, and strengthen the relationship between our customers and our brand. By anticipating client needs, offering thoughtful solutions, and upholding the highest standards of luxury service, you will play a key role in fostering long-term growth and customer satisfaction.
 
 
 
 
 
 This is a hybrid role, requiring in-office presence at our Bell, California office 3 days per week and remote flexibility for the remaining days.
 
 
 
 
 
 
 Examples of Essential Duties and Responsibilities
 
 
 
 &bull; Serve as the primary point of contact for customers via email, phone, chat, and social media, delivering
 
 
 proactive, solution-oriented support.
 
 
 &bull; Develop deep expertise in our product collections to confidently recommend styles, assist with fit, and
 
 
 provide guidance that drives sales and reduces returns.
 
 
 &bull; Accurately process customer orders, returns, and exchanges while ensuring seamless, timely resolutions.
 
 
 &bull; Consistently exceed service expectations by striving to maintain a Customer Satisfaction Score of 4.85 or
 
 
 higher.
 
 
 &bull; Document customer feedback and interactions in Gorgias to identify trends, influence product
 
 
 development, and improve processes.
 
 
 &bull; Collaborate across departments&mdash;such as Warehouse, Product, and E-commerce&mdash;to ensure flawless
 
 
 customer experiences and resolve order-related concerns.
 
 
 &bull; Uphold our brand values with every interaction, ensuring each touchpoint reflects the standard of
 
 
 excellence expected in luxury retail.
 
 
 &bull; Contribute to continuous improvement by identifying opportunities to enhance workflows, service
 
 
 standards, and client engagement.
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Previous customer service experience in luxury retail, fashion, or e-commerce strongly preferred.
 
 
 &bull; Exceptional written and verbal communication skills with a professional, customer-first approach.
 
 
 &bull; Ability to multitask, prioritize, and maintain attention to detail in a fast-paced environment.
 
 
 &bull; Proficiency with customer service and e-commerce platforms such as Shopify, Gorgias, Loop, Rise, Full
 
 
 Circle, or similar tools.
 
 
 &bull; Strong problem-solving skills with a proactive mindset and ability to resolve complex or escalated
 
 
 situations.
 
 
 &bull; Collaborative team player eager to support colleagues and contribute to a culture of excellence.
 
 
 
 
 
 
 Physical Requirements:
 
 
 
 &bull; This position is an office position that requires frequent use of a computer, mouse and keyboard.
 
 
 &bull; Frequent sitting.
 
 
 &bull; Occasional standing, bending, stooping.
 
</div>

Customer Care Specialist

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary: 

 
This role sits within the [Egypt] Retail Media team and is responsible for managing and growing retail media partnerships with CPGs brands and suppliers. The role requires a strong understanding of retail media and performance, ensuring partners unlock measurable growth by leveraging talabat&rsquo;s retail media and data solutions. 
What&rsquo;s On Your Plate?<ul><li>
Partner Relationship Management: Build and strengthen partnerships with Health &amp; Beauty and Pharma suppliers, distributors, and agencies, acting as the trusted advisor for their retail media strategy on talabat.</li><li>
Category Growth Driver: Support our CPG partners in scaling their business through tailored advertising and data-led media strategies.</li><li>
Data &amp; Insights Ownership: Champion adoption of talabat&rsquo;s data solutions, providing insights into consumer behavior, category trends, and competitive positioning to drive smarter investments. 
Campaign Strategy &amp; Optimization: Become an expert in talabat&rsquo;s media solutions, ensuring campaigns deliver high ROAS, brand visibility, and measurable results across both beauty and pharma verticals.</li><li>
Cross-Functional Alignment: Collaborate with talabat Mart and Local Market commercial teams to integrate retail media with broader trade and category initiatives, including product launches, seasonal campaigns, and wellness activations.</li><li>
Business Development &amp; Retention: Drive new media opportunities while expanding existing partnerships to maximize adoption of retail media solutions across health and beauty brands.</li><li>
Activation Management: Oversee flawless execution of partner activations across talabat&rsquo;s marketing and media channels.</li><li>
Industry Expertise: Stay ahead of trends in health, beauty, and pharma e-commerce, ensuring talabat is positioned as a thought leader and trusted retail media partner.</li><li>
Knowledge Sharing: Foster best practice sharing, scaled learnings, and cross-market collaboration within internal teams.</li></ul> 
Qualifications 
What Did We Order?<ul><li>
Bachelor&rsquo;s degree in Marketing, Business, Life Sciences, or a related field.</li><li>
3-5 years of experience in FMCG,, media, or tech (client, distributor, or agency side).</li><li>
E-commerce or retail media background is a plus.</li><li>
Demonstrated ability to deliver against sales and media performance targets.</li><li>
Strong stakeholder management skills across both commercial and regulatory functions.</li><li>
Excellent analytical and data storytelling skills; advanced Excel (Looker/Tableau experience is a plus).</li><li>
Confident presenter with experience engaging senior clients, agencies, and cross-functional stakeholders.</li><li>
Ability to balance strategic thinking with operational execution in a fast-paced environment.</li><li>
Highly organized, detail-oriented, and comfortable managing multiple campaigns simultaneously.</li></ul></div>

Sr. Specialist Retail Media Partnerships

Madi International

<div>
 Role Overview
 
 
 As a sales advisor, you will be instrumental in delivering outstanding customer service and driving sales performance. As part of our team in Oman, you'll work in an ONSITE environment, engaging with clients directly within our store or office to understand their needs and offer tailored product recommendations. Your passion for sales and customer interaction will help us achieve our business goals while ensuring every customer enjoys a positive experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Engage with customers to understand their requirements and make suitable product or service recommendations.
 </li>
 <li>
 Maximize sales opportunities through effective upselling and cross-selling techniques.
 </li>
 <li>
 Provide exceptional after-sales support and follow-up to ensure customer satisfaction.
 </li>
 <li>
 Achieve individual and team sales targets consistently.
 </li>
 <li>
 Maintain a thorough knowledge of company products, services, and promotions.
 </li>
 <li>
 Support inventory management and merchandising activities.
 </li>
 <li>
 Collaborate with team members to share insights and best practices.
 
 
 </li>
 </ul>
 Must have requirements
 
 
 <ul>
 <li>
 Proven experience in sales, customer service, or a related field.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong ability to build rapport and maintain client relationships.
 </li>
 <li>
 Results-driven attitude with a commitment to meeting sales targets.
 </li>
 <li>
 Ability to work effectively in a fast-paced, onsite team environment.
 </li>
 <li>
 Proficiency in both written and spoken English.
 
 
 </li>
 </ul>
 Nice to have requirements
 
 
 <ul>
 <li>
 Experience in retail or B2B sales environments.
 </li>
 <li>
 Proficiency in Arabic language.
 </li>
 <li>
 Knowledge of the local market in Oman.
 </li>
 <li>
 Familiarity with CRM software and digital sales tools.
 </li>
 <li>
 Training in negotiation or persuasion skills.
 
 
 </li>
 </ul>
 Perks and Benefits
 
 
 <ul>
 <li>
 Competitive salary with performance-based incentives.
 </li>
 <li>
 Comprehensive training and professional development.
 </li>
 <li>
 Employee discounts on products and services.
 </li>
 <li>
 Supportive team environment and vibrant workplace culture.
 </li>
 <li>
 Opportunities for career growth within the company.
 </li>
 <li>
 Health and wellness benefits.
 </li>
 </ul>
</div>

Sales Advisor

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