retail salesman

Perfume Unlimited LLC

Job SummaryWe are seeking an experienced and results-driven Retail Manager to oversee retail operations, drive sales performance, and ensure exceptional customer service across assigned stores. The ideal candidate will be responsible for leading store teams, achieving business targets, maintaining operational excellence, and ensuring compliance with company policies and brand standards.Key Responsibilities<ul><li>Oversee the daily operations of assigned retail stores to ensure smooth and efficient business performance.</li><li>Drive sales growth by achieving monthly, quarterly, and annual sales targets.</li><li>Monitor store performance through sales analysis, KPIs, and productivity reports.</li><li>Lead, coach, motivate, and develop Store Managers and retail staff to maximize performance.</li><li>Ensure high standards of customer service and promptly resolve customer complaints.</li><li>Conduct regular store visits to ensure compliance with company policies, SOPs, and brand standards.</li><li>Ensure visual merchandising standards are consistently maintained across all stores.</li><li>Monitor inventory levels, stock movements, and coordinate with the warehouse to maintain optimum stock availability.</li><li>Review sales, inventory, and operational reports and provide recommendations for business improvement.</li><li>Manage store staffing requirements, employee attendance, scheduling, and performance evaluations.</li><li>Coordinate promotional campaigns, product launches, and seasonal activities with the marketing team.</li><li>Control operational expenses and ensure cost-effective store management.</li><li>Ensure compliance with cash handling procedures, security policies, and health &amp; safety regulations.</li><li>Collaborate with the HR Department on recruitment, onboarding, training, disciplinary matters, and employee engagement.</li><li>Maintain regular communication with Head Office by providing operational updates, reports, and business insights.</li><li>Identify opportunities to improve customer experience, operational efficiency, and overall profitability.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum 5&ndash;8 years of experience in retail operations, with at least 3 years in a Retail Manager or similar leadership role.</li><li>Strong leadership, people management, and coaching skills.</li><li>Proven track record of achieving sales targets and driving business growth.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Strong knowledge of retail operations, inventory management, and visual merchandising.</li><li>Proficiency in Microsoft Office and retail POS/ERP systems.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple store operations.</li><li>Valid UAE driving license is an advantage.</li><li>Immediate joiners are highly preferred.</li></ul>Key Competencies<ul><li>Leadership &amp; Team Management</li><li>Retail Operations</li><li>Sales &amp; Business Development</li><li>Customer Service Excellence</li><li>Inventory &amp; Stock Management</li><li>Performance Management</li><li>Business Analysis &amp; Reporting</li><li>Communication &amp; Interpersonal Skills</li><li>Problem Solving &amp; Decision Making</li><li>Time Management</li></ul>Pay: Up to AED15,000.00 per monthWork Location: In person

Retail Manager (Perfume and Cosmetics Experience Only)

Al-Futtaim

<div>Job Requisition ID: 180777
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the Role 


The Head of Digital will be accountable for the entire Digital operations across all MENA regions to deliver sales and profit targets whilst providing a market-leading customer experience.

The job holder is responsible for developing the current digital operation, ecosystem, and customer journey while spearheading growth and innovation across all digital channels. The role holder will ensure service excellence, operational efficiency, and commercial success while meeting business objectives in line with budget and company business plans for the entire MENA region.

The role holder is responsible for managing all Digital channels including the Retail App, eCommerce websites, Marketplace partnerships, Omnichannel initiatives, and external strategic digital partnerships operating across the UAE, Oman, Bahrain, Qatar, Kuwait, KSA, and Egypt.

The job holder will be responsible for the entire Digital operation from strategy, customer experience, technology, and processes through to trade performance, commercial planning, financial profitability, vendor management, legal compliance, and overall performance in collaboration with the Digital MD and Retail Leadership Team.

The individual will form part of the Retail Leadership Team and operate across all functions to ensure consistency, economies of scale, innovation, and performance across each territory.

This position is critical to the success of the Retail MENA operations which include overall business growth, omnichannel development, customer acquisition and retention, and the continued shift in customer shopping habits. This will be achieved through holding end-to-end P&amp;L accountability and delivering best-in-class digital experiences.

The role is responsible for stakeholder engagement with the Principal, Retail functional leads, Central Retail teams, Technology, and Digital functions. 


What You Will Do

Strategy &amp; Business Development
<ul>
<li><div><ul><li>Develop, build, and lead the Retail Digital Strategy and roadmap for business development.</li>
<li>Focus on expanding brand presence, driving profitable growth, and aligning with group priorities.</li>
<li>Understand digital trends across each region and ensure the business remains relevant, innovative, and competitive.</li>
<li>Continually explore opportunities to enhance customer experience, loyalty, personalization, and data-driven decision-making.</li>
<li>Recognize new commercial opportunities within a retail environment to grow sales and market share.</li>
<li>Build and develop the Digital team, capabilities, and operating model to support future growth.</li></ul></div></li> 
</ul>
Trade &amp; Operations
<ul>
<li><div><ul><li>Manage and trade digital platforms across multiple markets throughout the MENA region.</li>
<li>Ensure digital merchandising excellence across all online channels.</li>
<li>Deliver market-specific solutions that drive localization, customer engagement, and conversion.</li>
<li>Ensure promotional and marketing activities drive sales growth, profitability, and customer loyalty.</li>
<li>Leverage the commercial calendar and business priorities to ensure consistency and operational excellence across territories.</li>
<li>Lead digital platform developments, upgrades, and migrations to enhance capability and customer experience.</li>
<li>Broaden digital footprint through strategic marketplace and third-party partnerships.</li>
<li>Explore new digital channels and business opportunities to drive incremental revenue.</li>
<li>Drive omnichannel initiatives including Click &amp; Collect, Ship from Store, Endless Aisle, and store-integrated digital experiences.</li>
<li>Lead digital-first development for new store openings and customer engagement initiatives.</li>
<li>Drive awareness, adoption, and engagement of digital channels through training, development, and continuous improvement.</li>
<li>Drive customer engagement and feedback through NPS, VOC, analytics, and customer insights across each market.</li>
<li>Ensure operational excellence through monitoring performance metrics, service levels, and customer satisfaction indicators.</li></ul></div></li> 
</ul>
Financial and Business Planning
<ul>
<li><div><ul><li>Manage stakeholders effectively across Retail Operations, Merchandising, Buying, Marketing, Finance, Technology, and Logistics to deliver KPIs in line with the sales plan and budgeted costs.</li>
<li>Build and deliver annual budgets aligned with the business plan.</li>
</ul>
</div></li></ul>Budgets are as below:
<ul>
<li><div><ul><li>eCommerce Website</li>
<li>Retail Mobile Application</li>
<li>Marketplace &amp; Third-Party Partnerships</li>
<li>Omnichannel Initiatives</li>
<li>Customer Acquisition &amp; Digital Marketing Investment</li>
<li>Platform Development &amp; Technology Enhancements</li>
<li>Digital Transformation Projects</li>
<li>Conduct feasibility studies for new markets, channels, and expansion opportunities.</li>
</ul>
</div></li></ul>Projects:
<ul>
<li><div><ul><li>Digital Platform Migration</li>
<li>Omnichannel Transformation</li>
<li>Customer Experience Enhancement Programs</li>
<li>Technology &amp; Automation Initiatives</li>
<li>Marketplace Expansion</li>
<li>New Market Entry Assessments</li>
<li>Identify and deliver new digital initiatives.</li></ul></div></li> 
</ul>
People
<ul>
<li><div><ul><li>Work with HRBP to deliver people solutions that create employee engagement and ensure compliance with HR policies and local legislation.</li>
<li>Develop succession plans to sustain continuity and talent development.</li>
<li>Maintain a training and development programme to ensure the team receives appropriate learning and capability-building opportunities.</li>
<li>Role model Retail and Al-Futtaim Leadership Competencies and Way Behaviours as a senior leader.</li>
<li>Build, coach, and develop teams across each region whilst ensuring a strong talent pipeline.</li>
<li>Ensure clear goals, objectives, and accountabilities are communicated throughout the digital organization.</li>
<li>Drive a &quot;Digital as Usual&quot; mindset throughout the wider Retail business.</li></ul></div></li> 
</ul>
Corporate and Brand
<ul>
<li><div><ul><li>Promote Brand and Corporate Values throughout the Digital function and ways of working across Retail and support functions.</li>
<li>Ensure compliance with all relevant legislation, regulations, security standards, and corporate governance practices.</li>
<li>Partner with Retail functions to develop best practices and maintain effective working relationships.</li>
<li>Regularly and proactively communicate with brand principals and key stakeholders to ensure strong partnerships.</li>
</ul>
</div></li></ul><ul><li>Work with internal and external stakeholders to resolve issues and identify opportunities to improve performance, customer experience, and profitability.</li></ul> 


Required Skills to be Successful
<ul>
<li>Proven track record of success in managing end-to-end Digital operations to budget and timeline.</li>
<li>Strong working knowledge across Digital ecosystems, eCommerce platforms, mobile applications, marketplace operations, and backend integrations.</li>
<li>Strong stakeholder management and engagement skills.</li>
<li>Up-to-date knowledge of digital retail trends, omnichannel best practices, and emerging technologies.</li>
<li>Experience managing and leading teams across multiple locations and markets.</li>
<li>Demonstrated ability to deliver financial budgets and key performance indicators.</li>
<li>Strong understanding of customer insights, analytics, and customer-centric retailing.</li>
<li>Strong leadership and people management skills.</li>
<li>Excellent time management and prioritization skills.</li>
<li>Fact-based, assertive, and respectful decision-making approach.</li>
<li>Strong problem-solving, conflict management, and decision-making capability.</li>
<li>High levels of motivation, resilience, and accountability.</li>
<li>Ability to act as a change agent within the organization.</li>
<li>Strong customer centricity and ownership mindset.</li>
<li>Commitment to continuous improvement and innovation.</li>
<li>Strong commercial and financial acumen.</li>
<li>Competent in MS Office, ERP systems, Digital platforms, and analytics tools.</li>
<li>Experience leading complex multi-country digital and omnichannel operations.</li>
<li>Excellent communication, presentation, and influencing skills.</li></ul> 


What Equips You for the Role
<ul>
<li>Bachelor's Degree in Business, Marketing, Digital Commerce, Retail Management, Technology, or equivalent.</li>
<li>10+ years of experience within Digital Commerce, Omnichannel Retail, eCommerce, Digital Transformation, or related fields.</li>
<li>Significant experience managing all aspects of Digital including Trade, Customer Experience, Commercial Operations, Team Leadership, Training &amp; Development, Process Design, and Operational Management.</li>
<li>Experience building Digital roadmaps, strategy, and transformation plans.</li>
<li>Proven P&amp;L Accountability and ownership.</li>
<li>Strong analytical and problem-solving capability with high attention to detail.</li>
<li>Experience leading regional or multi-country Digital operations within a retail environment.</li>
<li>Demonstrated success driving growth, profitability, customer experience, and digital transformation initiatives.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</div>

Head of Digital

Hermès

<div>
 
 JOB TITLE:
 
 
 LEARNING &amp; DEVELOPMENT MANAGER
 
 
 
 
 REPORTS TO:
 
 HR DIRECTOR
 
 
 
 LOCATION:
 
 DUBAI HEAD OFFICE
 
 
 
 ORGANISATION UNIT:
 
 HUMAN RESOURCES
 
 
 
 SCOPE OF JOB:
 
 
 
 Assume responsibility for setting the Learning &amp; Development direction HME to reach the 5 days of learning for all employees each year through the creation and delivery of meaningful learning programmes.
 
 
 The L&amp;D manager will lead the Retail Training Manager to focus on development within the retail community and proactively focus on head office and management development to reinforce this community with aligned training. Collaborate with the HRBP community to identify and support with the development of key talent.
 
 
 
 DIRECT REPORTS:
 
 2 (Retail training Manager, L&amp;D Executive)
 
 
 
 Responsibilities
 
 
 
 
 VISION / STRATEGIC THINKING
 
 
 
 <ul>
 <li>
 Define and implement the regional L&amp;D strategy aligned with HR Director, the regional B+2 business goals and the Herm&egrave;s group learning vision.
 </li>
 <li>
 Collaborate with the retail training manager to agree the annual retail learning plan in line with the vision and focuses of HME.
 </li>
 <li>
 Drive innovation in learning through digital tools including My Click H, My Campus and regionally The Hub, experiential learning and blended learning approaches.
 </li>
 <li>
 Monitor trends in the industry and region to highlight best practices to develop the learning offer.
 </li>
 <li>
 Collaborate with Europe/Global and regional HR teams to align talent initiatives with the Herm&egrave;s Group processes and regional talent objectives.
 
 
 </li>
 </ul>
 
 HEAD OFFICE &amp; MANAGEMENT DEVELOPMENT
 
 
 
 <ul>
 <li>
 Take ownership of all head office employee learning and development including needs analysis, delivery or sourcing of suitable training and roll out and follow up to ensure its positive impact.
 </li>
 <li>
 Act as a key partner to the HRBPs, HR Director and management team to identify and develop key talent.
 </li>
 <li>
 Design and deliver key talent development programmes including:
 
 
 </li>
 </ul>
 Management Development Programmes
 
 
 UAE National specific development paths
 
 
 High potential and leadership development initiatives across the region.
 
 
 <ul>
 <li>
 Collaborate with HRBPs on business needs and the development of identified successors to create tailored learning plans to build strength across the HME team.
 </li>
 <li>
 Oversee the Retail Training Manager to ensure consistent, high-quality learning delivery across the store in the Middle East.
 
 
 </li>
 </ul>
 
 MEASURE LEARNING IMPACT
 
 
 
 <ul>
 <li>
 Evaluate training effectiveness and continuously improve learning content and delivery methods.
 </li>
 <li>
 Ensure all administration related to Retail Learning practices is accurately maintained for annual HR reporting.
 </li>
 <li>
 Manage L&amp;D performance against key metrics to track the department&rsquo;s commercial impact.
 </li>
 <li>
 Proactively manage the L&amp;D department budget.
 
 
 </li>
 </ul>
 
 TEAM DEVELOPMENT
 
 
 
 <ul>
 <li>
 Lead and develop the L&amp;D team to ensure all members are able to perform and deliver at their best.
 
 
 </li>
 </ul>
 
 MEASURES OF SUCCESS
 
 
 
 <ul>
 <li>
 Develop and launch key Learning &amp; Development programmes for HME that align with the regional HR and Commercial strategy.
 </li>
 <li>
 Able to act as the key referent for all L&amp;D support and partner with varied stakeholders.
 </li>
 <li>
 Ability to work independently and collaboratively in a dynamic environment.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Highly organised with a strong retail (or similar industry) understanding.
 </li>
 <li>
 Ability to roll out and communicate key initiatives and drive clear, commercial conclusions.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 7 years of experience in HR management, with a focus on talent Development, Training or Learning &amp; Development preferably within retail or a similar client orientated industry.
 </li>
 <li>
 Proven experience of building and managing talent programmes.
 </li>
 <li>
 Strong understanding of learning frameworks and employee development.
 </li>
 <li>
 Excellent communication and facilitation skills.
 </li>
 <li>
 Excellent strategic thinking, communication, and interpersonal skills.
 </li>
 <li>
 Proficiency in HR software and Microsoft Office Suite.
 
 
 </li>
 </ul>
 
 This job description is intended to outline the primary duties, responsibilities, and qualifications for the role. It is not an exhaustive list of all tasks or responsibilities. As business needs evolve, job duties may change and employees may be required to take on additional responsibilities or participate in new projects consistent with the nature and level of the position. Flexibility, adaptability, and willingness to support the broader objectives of the organization are expected as part of this role.
 
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Learning & Development Manager

AL HOOT GROUP

Senior HR Executive &ndash; Retail/Hypermarket Sector (UAE)Location: Ajman, UAEIndustry: Retail / HypermarketJob Type: Full-timeSalary: Competitive &ndash; Based on experienceJob Summary:We are seeking an experienced Senior HR Executive to oversee and manage core HR operations for a leading hypermarket group in the UAE.The ideal candidate will have a strong background in HR administration and proven experience handling high-volume recruitment within the retail or hypermarket industry in the UAE.Key Responsibilities:<ul><li>Manage end-to-end HR operations and administration</li><li>Handle high-volume recruitment and onboarding processes</li><li>Oversee payroll management and ensure accuracy and timeliness</li><li>Develop and implement employee retention and engagement strategies</li><li>Support employee development and performance enhancement initiatives</li><li>Ensure full compliance with UAE Labour Law and company policies</li><li>Prepare and manage HR documentation, including offer letters, employment contracts, memos, and official correspondence.</li><li>Manage employee attendance and leave records, ensuring accuracy and compliance with company policies and UAE Labour Law.</li><li>Oversee staff accommodation and transportation arrangements, ensuring smooth coordination and timely issue resolution.</li><li>Manage the renewal process for labor contracts and employee visas, ensuring timely submissions and compliance in collaboration with PRO support.</li><li>Manage performance appraisal processes and coordinate employee training and development programs.</li><li>Strong verbal and written communication skills with the ability to build positive relationships at all organizational levels.</li></ul>Requirements:&middot; Minimum 2&ndash;5 years of proven HR experience in a retail, hypermarket, or supermarket environment in the UAE.&middot; Qualifications : Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.&middot; Willingness to travel frequently across the UAE for store visits, audits, and on-site HR support.&middot; Willingness to work extended hours and weekends.&middot; Excellent command of English; proficiency in Hindi is preferred.Work Location: In person

Senior HR Executive

Emirates Islamic

<div>Organization Unit Purpose
The unit is responsible for acquiring business for the Retail Bank, managing relationships, and driving the growth of the retail portfolio. It serves as a key channel for onboarding new-to-bank customers and identifying opportunities to provide Shari&rsquo;a-compliant product for Personal Finance solutions. Our goal is to enhance financial well-being, build lasting relationships, and drive customer satisfaction through exceptional service and personalized Islamic banking solutions.
Job Purpose
Retail Banking role drives the acquisition and growth of retail banking relationships by promoting Personal Finance products. The role focuses on building strong partnerships, understanding employees&rsquo; financial needs, and delivering tailored Shari&rsquo;a -compliant tailored banking solutions to enhance customer satisfaction and achieve sales targets for Emirates Islamic Bank
What You Will Be Doing
Relationship Management: Develop and maintain strong relationships with assigned corporate partners and individual clients to promote Shari&rsquo;a-compliant products.
Business Development: Identify new corporate accounts and individual opportunities for onboarding customers seeking specialized financing solutions.
Targeted Cross-selling: Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.
Compliance &amp; Protection: Comply with all approved policies, procedures, and Islamic banking norms to protect the organizations and the customer&rsquo;s interests throughout the loan and card application process.
Service Excellence &amp; Targets: Remain accountable for achieving sales targets for Personal Finance while ensuring high standards of customer service and monitoring client satisfaction levels .
Market Awareness: Stay updates on market trends, competitor offerings for financing products, and evolving customer needs within the UAE retail banking sector.
Expert Advisory: Provide professional and expert advice on Personal Finance product to customers ensuring all business leads are effectively realized.
What are we looking for:
<ul><li>Bachelor&rsquo;s degree holder or its equivalent
</li><li>At least 1 year&rsquo; UAE banking sales experience
</li><li>Possesses in depth knowledge of the various dimensions of the market industry and good understanding of policies &amp; their implications.
</li><li>Has the ability to explore new markets and customers within the assigned territory to enhance sales volumes.
</li><li>Has proven record in achieving Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.
</li><li>Experience in creating and building customer awareness about new products through mailers, personal visits to prospective business.
</li>Excellent communication skills, result oriented, analytical thinking, capable of developing others, good public relations, perseverance. 
<li>
</li></ul>Please note : This is a talent pool position. We are inviting expressions of interest from qualified candidates for potential future opportunities. By joining our talent pool, you allow us to connect with you in advance and reach out when a suitable role becomes available.</div>

Retail Banking Executive - Personal Finance

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
As Retail Platforms &amp; Product Manager , you will be responsible for defining, building and continuously evolving dnata's standardised inflight retail technology platform end-to-end, including product strategy, in-house and partner-led development, the platform's data model and integration layer, and overall delivery, ensuring all components work seamlessly together to provide a reliable and scalable solution that supports retail operations across multiple airline customers. The role is based full-time in our Dubai office and will include occasional business travel to international dnata stations.
In this role, you will:
<ul><li>Define and lead the Data, Analytics and Technology Innovation roadmap, partnering with Enterprise Data &amp; Analytics and IT to deliver robust data platforms, automated pipelines, effective data governance, and Master Data Management.
</li><li>Be accountable for the product strategy, roadmap, governance and continuous evolution of the inflight retail technology platform, determining for each component whether it is built in-house, developed by a partner or sourced as an off-the-shelf solution, and driving performance across the resulting portfolio.
</li><li>Define and governs the platform's standardised data model Canonical Data Model (CDM) and integration platform (iPaaS), ensuring all owned applications, partner solutions and airline programme integrations conform to a single, coherent data and integration standard, in coordination with group functions including cyber security, infrastructure and data governance.
</li><li>Lead the design, development and ongoing management of in-house platform components and applications, working across group engineering teams to deliver agreed architecture, security and quality standards.
</li><li>Lead the selection, implementation and governance of third-party technology solutions supporting the inflight retail platform, in line with group procurement, legal and financial requirements.
</li><li>Oversee commercial and product relationships with third-party partners and vendors, ensuring contracts, service levels and product commitments are clearly defined and delivered.
</li><li>Drive end-to-end delivery of platform development and implementation programmes across inhouse, partner and third-party workstreams, managing resources, risks and dependencies to agreed milestones, budgets and quality standards.
</li><li>Ensure all platform components and partner integrations comply with established architecture, integration, security and data governance standards, working closely with Cyber Security, Infrastructure, Data Governance and Finance teams.
</li><li>Actively embody, promote and advocate the organisation's core values in all interactions, decisions and work practices, serving as a role model for ethical behaviour and an inclusive, respectful workplace.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<ul><li>Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering or a related field.
</li><li>Minimum 8 years of experience in platform, product or programme management roles with accountability for end-to-end delivery.
</li><li>Proven experience managing third party technology vendors, including selection, commercial negotiation and contract management.
</li><li>Experience as a product owner or product manager on a platform or SaaS product.
</li><li>Experience delivering programmes with multiple concurrent workstreams within a corporate governance environment.
</li><li>Expert understanding of enterprise integration concepts, including Application Programming Interfaces (APIs), data exchange and integration middleware, sufficient to engage credibly with architects and development partners on integration design and delivery.
</li><li>Excellent stakeholder management and communication skills.
</li><li>Able to operate across commercial, technical and operational audiences both internally and externally.
</li>Strong programme oversight skills and the ability to maintain clarity across a complex, multi-vendor delivery landscape. 
<li>
</li></ul> 
You will have an edge, if you have:
<ul><li>Formal product management certification (e.g. AIPMM, Pragmatic Institute) or programme/project management qualification.
</li><li>Experience in inflight retail, airline catering, travel retail or a related aviation, hospitality or logistics domain.
</li><li>Experience with ERP integration programmes such as Oracle Fusion or Microsoft Business Central.
</li><li>Experience managing offshore or nearshore development partners.
</li><li>Familiarity with point-of-sale systems, payment processing platforms or crew-facing retail applications.
</li>Exposure to Product Information Management (PIM) systems, financial reconciliation platforms or demand forecasting solutions. 
<li>
</li></ul> 
At dnata, part of Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team! 
Recruitment Process and Timeline
dnata, part of Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via our Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website - www.emirates.com/careers</div>

Retail Platforms & Product Manager, dnata Catering & Retail

<div>Job Requisition ID: 179639
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Learning &amp; Development Specialist is responsible for ensuring the delivery of effective learning solutions across store and regional levels, aligned with the co-worker journey, business priorities, and brand competence of IKEA. The role involves planning, coordinating, and monitoring learning activities in accordance with the Learning Service Level Agreement (SLA) to achieve impactful learning outcomes. The specialist collaborates closely with Store Management Teams, HR Business Partners, Regional L&amp;D, and other stakeholders to balance strategic planning with operational execution, ensuring compliance and support for mandatory learning, competence development, and behavioral alignment to the IKEA brand and culture.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Learning Planning &amp; SLA Delivery</h4> 
<ul><li>
Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</li><li>
Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</li><li>
Deliver learning plans as per agreed timelines and achieve stakeholder alignment with Store Management, HRBP, Regional L&amp;D.</li></ul><h4 class="jobSectionHeader"> 
Training Deployment &amp; Coordination</h4> 
<ul><li>
Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning formats in line with learning pathways and priorities.</li><li>
Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</li><li>
Maintain an active facilitator and buddy pool and deliver learning activities as scheduled.</li></ul><h4 class="jobSectionHeader"> 
Learning Experience &amp; Engagement</h4> 
<ul><li>
Drive learning engagement through campaigns, communication, and social learning initiatives.</li><li>
Promote a strong learning culture aligned with IKEA values and ways of working.</li><li>
Ensure high learning participation and completion rates and execute engagement campaigns effectively.</li></ul><h4 class="jobSectionHeader"> 
Monitoring, Reporting &amp; Quality Assurance</h4> 
<ul><li>
Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</li><li>
Ensure accuracy, compliance, and timely reporting in line with SLA standards.</li><li>
Deliver monthly learning dashboards on time and meet certification and compliance targets.</li></ul><h4 class="jobSectionHeader"> 
Stakeholder Partnership</h4> 
<ul><li>
Act as a learning consultant for Line Managers, HRBP, SMEs, and Regional L&amp;D.</li><li>
Support managers in enabling development, performance cycles, and individual development plans (IDPs).</li><li>
Achieve manager satisfaction and collaboration in the learning process.</li></ul><h4 class="jobSectionHeader"> 
Continuous Improvement &amp; Regional &amp; Retail Division Contribution</h4> 
<ul><li>
Contribute to regional and Retail learning initiatives, projects, and continuous improvement of learning solutions.</li><li>
Share insights, best practices, and learning outcomes with regional stakeholders.</li><li>
Participate actively in regional learning initiatives and projects.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Strong organisation, planning, and follow-up skills.</li><li>
Proficiency in digital tools and platforms used for learning delivery and coordination.</li><li>
Excellent communication skills with the ability to build relationships with managers, HR, facilitators, and co-workers.</li><li>
Adaptability and ability to work effectively in a fast-paced retail environment.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning &amp; Development, Business, or a related field.</li><li>
1-3 years of experience in Learning &amp; Development, HR, or a people support role, preferably in a retail, operational, or multi-stakeholder environment.</li><li>
Experience in supporting learning delivery, onboarding, or training coordination.</li><li>
Ability to work with learning systems (LMS), maintain accurate learning records, and track completion, attendance, and certification.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip; 

About Al-Futtaim IKEA
GROWING TOGETHER...
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.</div>

L&D Specialist

Search 61+ Retail salesman jobs near you this August. New roles added regularly across leading industries. Apply today.