retail shift supervisor

Road Tested Parts

<div><p><b>About the Role:</b></p><p>
The Self-Service Retail Supervisor plays a crucial role in ensuring the smooth operation of self-service retail environments. This position is responsible for overseeing daily activities, managing staff, and ensuring that customers have a positive shopping experience. The supervisor will implement strategies to enhance customer engagement and optimize the self-service process. Additionally, they will analyze sales data and customer feedback to drive improvements and increase efficiency. Ultimately, the goal is to create a seamless and enjoyable shopping experience that meets the needs of all customers while achieving business objectives.</p><p><b>
Minimum Qualifications:</b></p><ul><li>
High school diploma or equivalent.</li><li>
Proven experience in a retail supervisory role or similar position.</li><li>
Familiarity with recycled automotive parts or self-service salvage yard environment.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Bachelor's degree in Business Administration or a related field.</li><li>
Experience with managing to key performance metrics.</li><li>
.</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Supervise and train staff on sales protocols and customer service best practices.</li><li>
Monitor daily operations to ensure compliance with company policies and procedures.</li><li>
Analyze sales performance and customer feedback to identify areas for improvement.</li><li>
Develop and implement strategies to enhance the self-service shopping experience.</li><li>
Resolve customer inquiries and issues in a timely and professional manner.</li></ul><p><b>
Skills:</b></p><p>
The required skills for this role include strong leadership and communication abilities, which are essential for training staff and interacting with customers effectively. Analytical skills are also crucial, as the supervisor will need to interpret sales data and customer feedback to make informed decisions. Problem-solving skills will be utilized daily to address customer inquiries and operational challenges. Additionally, familiarity with self-service technologies will help the supervisor to guide staff and customers in using these systems efficiently. Preferred skills, such as experience with CRM systems, will enhance the supervisor's ability to manage customer relationships and improve service delivery.</p></div>

Self Service Retail Supervisor

Royal Farms

<div>Overview:<div></div><div><b><br>
Job Purpose</b></div><div></div><div><br>
The Shift Leader is a part-time leadership role responsible for the complete operations of the store while on duty. They act as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. The Shift Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Shift Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.
</div>Responsibilities:
<div><b>
Essential Functions</b></div><div></div><div><b><br>
Customer Service &amp; Sales</b></div><ul><li><div><ul><li>
Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service).</li><li>
Coach and support team members in delivering consistent, friendly, and knowledgeable service to every customer.</li><li>
Develop knowledge and awareness of current products, marketing programs, promotions, strategies, and initiatives; educate all retail team members.
</li></ul></div></li></ul><p><b>Operations &amp; Compliance</b></p><ul><li><div><ul><li>
Oversee the full scope of shift operations as the Person in Charge (when more senior leader is not present), coordinating team responsibilities and addressing operational needs in real time.</li><li>
Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards</li><li>
Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements (people, safety, assets, cash, etc.).</li><li>
Consistently follow all safety and security procedures to protect team members, customers, and company assets.
</li></ul></div></li></ul><p><b>Food &amp; Beverage Execution</b></p><ul><li><div><ul><li>
Ensure the 24/7 execution of all food service and beverage programs: including proper ordering, production planning, product handling and appearance.</li><li>
Maintain and drive high standards and expectations around food quality, food safety, merchandising, customer service, speed of service, and store cleanliness.
</li></ul></div></li></ul><p><b>Store Appearance &amp; Maintenance</b></p><ul><li><div><ul><li>
Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.)</li><li>
Maintain a clean and organized work area to ensure safe working conditions.</li><li>
Oversee equipment and facility upkeep by promptly reporting maintenance issues or hazards to the appropriate channels.</li></ul></div></li></ul><div><br>
</div><div><b>Additional Responsibilities</b></div><ul><li>
Demonstrate accountability by completing assigned tasks with attention to detail.</li><li>
Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.</li><li>
Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.</li><li>
Performs other projects/duties as assigned.</li></ul><div></div><div><b><br>
Supervisory Responsibilities</b></div><ul><li>
Supervises all store employees in the absence of a senior leader.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><div></div><div><b><br>
Required</b></div><ul><li><div><ul><li>
Must be at least 18 years old.</li><li>
Must have a high school diploma or GED.</li><li>
Must possess strong written, verbal, and interpersonal communication skills.</li><li>
Must possess strong supervisory and organizational skills.</li><li>
Demonstrated strong leadership skills.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.
</li></ul></div></li></ul><p><b>Preferred</b></p><ul><li><div><ul><li>
Minimum of 1 year of food service or retail management experience.</li><li>
Internal candidates should be employed for at least 90 days.</li><li>
A current ANSI-approved Food Safety Manager Certification.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.</li><li>
Basic business math, accounting, computer, analytical, and decision-making skills.</li></ul></div></li></ul><div><br>
</div><div><b>Success Factors</b></div><ul><li><b>
Team Leadership</b> &ndash; Demonstrates the ability to lead by example, motivate team members, and maintain a positive and productive work environment.</li><li><b>
Operational Excellence</b> &ndash; Consistently ensures adherence to company standards in food safety, cleanliness, customer service, and compliance with all policies and procedures.</li><li><b>
Accountability</b> &ndash; Takes ownership of individual responsibilities while holding team members accountable for performance, compliance, and adherence to company standards; provides constructive feedback and follows through on commitments.</li></ul><div><br>
</div><div><b>Work Requirements</b></div><ul><li>
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.</li><li>
Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.</li><li>
Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs</li><li>
Must be or become Food Safety Certified within required timeframes and maintain certification thereafter.</li><li>
Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.</li><li>
Must wear slip-resistant shoes while on duty</li></ul><br>
<div></div>
Pay Range: USD $15.50 - USD $19.00 /Hr.</div>

Shift Leader

<div>Overview:<div></div><div><b><br>
Job Purpose</b></div><div></div><div><br>
The Shift Leader is a part-time leadership role responsible for the complete operations of the store while on duty. They act as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. The Shift Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Shift Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.
</div>Responsibilities:
<div><b>
Essential Functions</b></div><div></div><div><b><br>
Customer Service &amp; Sales</b></div><ul><li><div><ul><li>
Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service).</li><li>
Coach and support team members in delivering consistent, friendly, and knowledgeable service to every customer.</li><li>
Develop knowledge and awareness of current products, marketing programs, promotions, strategies, and initiatives; educate all retail team members.
</li></ul></div></li></ul><p><b>Operations &amp; Compliance</b></p><ul><li><div><ul><li>
Oversee the full scope of shift operations as the Person in Charge (when more senior leader is not present), coordinating team responsibilities and addressing operational needs in real time.</li><li>
Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards</li><li>
Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements (people, safety, assets, cash, etc.).</li><li>
Consistently follow all safety and security procedures to protect team members, customers, and company assets.
</li></ul></div></li></ul><p><b>Food &amp; Beverage Execution</b></p><ul><li><div><ul><li>
Ensure the 24/7 execution of all food service and beverage programs: including proper ordering, production planning, product handling and appearance.</li><li>
Maintain and drive high standards and expectations around food quality, food safety, merchandising, customer service, speed of service, and store cleanliness.
</li></ul></div></li></ul><p><b>Store Appearance &amp; Maintenance</b></p><ul><li><div><ul><li>
Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.)</li><li>
Maintain a clean and organized work area to ensure safe working conditions.</li><li>
Oversee equipment and facility upkeep by promptly reporting maintenance issues or hazards to the appropriate channels.</li></ul></div></li></ul><div><br>
</div><div><b>Additional Responsibilities</b></div><ul><li>
Demonstrate accountability by completing assigned tasks with attention to detail.</li><li>
Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.</li><li>
Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.</li><li>
Performs other projects/duties as assigned.</li></ul><div></div><div><b><br>
Supervisory Responsibilities</b></div><ul><li>
Supervises all store employees in the absence of a senior leader.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><div></div><div><b><br>
Required</b></div><ul><li><div><ul><li>
Must be at least 18 years old.</li><li>
Must have a high school diploma or GED.</li><li>
Must possess strong written, verbal, and interpersonal communication skills.</li><li>
Must possess strong supervisory and organizational skills.</li><li>
Demonstrated strong leadership skills.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.
</li></ul></div></li></ul><p><b>Preferred</b></p><ul><li><div><ul><li>
Minimum of 1 year of food service or retail management experience.</li><li>
Internal candidates should be employed for at least 90 days.</li><li>
A current ANSI-approved Food Safety Manager Certification.</li><li>
Demonstrated ability to encourage, inspire, and develop team members.</li><li>
Basic business math, accounting, computer, analytical, and decision-making skills.</li></ul></div></li></ul><div><br>
</div><div><b>Success Factors</b></div><ul><li><b>
Team Leadership</b> &ndash; Demonstrates the ability to lead by example, motivate team members, and maintain a positive and productive work environment.</li><li><b>
Operational Excellence</b> &ndash; Consistently ensures adherence to company standards in food safety, cleanliness, customer service, and compliance with all policies and procedures.</li><li><b>
Accountability</b> &ndash; Takes ownership of individual responsibilities while holding team members accountable for performance, compliance, and adherence to company standards; provides constructive feedback and follows through on commitments.</li></ul><div><br>
</div><div><b>Work Requirements</b></div><ul><li>
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.</li><li>
Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.</li><li>
Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs</li><li>
Must be or become Food Safety Certified within required timeframes and maintain certification thereafter.</li><li>
Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.</li><li>
Must wear slip-resistant shoes while on duty</li></ul><br>
<div></div>
Pay Range: USD $14.40 - USD $18.50 /Hr.</div>

Desert Diamond Casinos & Entertainment

<div><div><div><div><b>Location</b></div>
 <p></p><div><div><div>DDC - Glendale, AZ</div></div><br>
</div></div><br>
<div><div><b>Shift</b></div>
 <p></p><div><div><div>Any</div></div><br>
</div></div><br>
<div><div><b>Starting Pay</b></div>
 <p></p><div><div><div>D.O.E.</div></div><br>
</div></div><br>
<div><div><b>Category</b></div>
 <p></p><div><div><div>Marketing &amp; Public Relations</div></div><br>
</div></div><br>
<div><div><b>Employment Status</b></div>
 <p></p><div><div><div>Full-Time</div></div></div></div></div></div>
<br><div><p>Players Club Shift Supervisor 13458
</p><p>DDC - Glendale, AZ
</p><p></p><p>Job Description:</p><br>
<p></p><div><br>
<div><div><p><b>Position Summary:</b><br>
Under direct supervision of the Players Club Manager, oversees the shift operations of the Player&rsquo;s Club. Players Club Shift Supervisor, elevates the level of guest service for the casino by raising the level of awareness for all specials, promotions, assisting guests in the Rewards Center and/or any other area designated by Players Club Manager or Director of Casino Marketing.</p>
<p><i>This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.</i></p>
<div><b>Essential Duties &amp; Responsibilities:</b><br>
<ul><li>Applies fair and consistent supervision which includes assists in hiring, termination, and disciplinary actions.</li><li>Plans and administers work schedules and assignments for direct reports.</li><li>Assist with the planning and budget preparation for the department.</li><li>Monitors the performance of direct reports, ensuring adherence to Tohono O&rsquo;odham Gaming Enterprise and departmental policies and procedures.</li><li>Coordinates and shares information with other departmental shift supervisors/managers.</li><li>Ensures all bank work procedures are followed and completed accurately.</li><li>Assists in the new team member training.</li><li>Assists in coordination/execution of events/promotions related to the Players Club.</li><li>Communicates on a regular basis with the Players Club Manager regarding operations.</li><li>Reports any problems to the Players Club Manager.</li><li>Provides external information to guests.</li><li>Assures accurate departmental paperwork trails, inventory and maintenance.</li><li>Ensures compliance with all Tohono O&rsquo;odham Gaming Enterprise policies and procedures, including Internal Controls (ICs).</li><li>Ensures that all operational information is transferred to the next Players Club Shift Supervisor to ensure a seamless transition for guests.</li><li>Resolves team member and department concerns on outstanding issues.</li><li>Communicates guest service standards to guests.</li><li>Creates an environment that compliments service.</li><li>Develops techniques for reinforcing guest service relations.</li><li>Delivers ongoing guest service training to Player&rsquo;s Club team members.</li><li>Greets groups brought in as they arrive on buses in the casino and helps them through the Player&rsquo;s Club environment.</li><li>Verifies department logs and summary logs; assigns job duties.</li><li>Reviews and recommends updates for department policies and procedures.</li><li>Contributes to a team effort and accomplishes related results as required.</li><li>Ability to demonstrate and practice outstanding guest service at all times.</li><li>Performs other duties as required.</li><li>Demonstrate Desert Diamond Casino &ldquo;On Brand&rdquo; attitude towards team members &amp; guest at all times.</li><li>Verifies payroll hours and makes corrections or changes.</li></ul></div>
</div></div><br>
</div>
<p></p><p>Job Requirements:</p><br>
<p></p><div><br>
<div><div><p><b>Minimum Qualifications:</b></p>
<p>Education and Experience:<br>
High School Degree or GED; plus three (3) years experience in casino operations and players club and/or guest service; one (1) year supervisory experience required. Must be 21 years of age or older. No felony, theft, assault or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:</p>
<div>Knowledge, Abilities, Skills, and Certifications:<br>
<ul><li>Knowledge of supervisory techniques.</li><li>Knowledge of player&rsquo;s club and casino operations.</li><li>Knowledge of modern office practices, procedures, and equipment.</li><li>Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.</li><li>Knowledge of principles and practices of public relations, promotions, and marketing in a guest service oriented environment.</li><li>Knowledge of computer utilization in marketing/business operations.</li><li>Ability to write reports and business correspondence.</li><li>Ability to foster a cooperative work environment.</li><li>Ability to work with the public and provide an outstanding experience for guests.</li><li>Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public.</li><li>Ability to apply basic mathematical skills.</li><li>Ability to interpret a variety of instructions furnished in written and oral form.</li><li>Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).</li></ul></div>
<p>Physical Demands:<br>
While performing the duties of this job, the team member is regularly required to stand for duration of shift; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to sit; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.</p>
<p>Work Environment:<br>
Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level. Evenings, graveyards, holidays and/or weekend work may be required. Extended hours and irregular shifts may be required.</p></div></div></div></div><p></p>

Players Club Shift Supervisor

Pizza Hut

<div><p>There are those who believe it&rsquo;s the cheese that makes a great pizza. And others who swear it&rsquo;s the sauce. Some say it&rsquo;s the toppings, or the crust, or the pineapple&hellip;</p><p>
But the truth is, great pizza is made by great people.</p><p>
So here&rsquo;s the thing &ndash; at Pizza Hut, we like really great pizza, which means we&rsquo;re going to need really great people. We need people like YOU to make it &ndash; and we don&rsquo;t just mean that you make the pizza. What we mean is you make Pizza Hut, Pizza Hut!</p><p>
You make it fun. You make it fresh. And sometimes, you make it weird! In a &ldquo;you only understand if you were there&rdquo; type of way. But most importantly, you make us the kind of place that we&rsquo;re proud to show up to every day. And that&rsquo;s not something we take lightly! It&rsquo;s why we offer flexible schedules, ample opportunities for growth, a vibrant community, and a place that celebrates each and every part of YOU.</p><p>
Turns out, the people are the most important part of the pie. At Pizza Hut, whatever makes you, you &ndash; makes us, US!</p><p>
So, you do you! Let&rsquo;s celebrate it!</p><div>
Here&rsquo;s what we offer our Shift Managers:<br>
<ul><li>Base wage of 22.57-23.07 per hour at Renton locations; 22.65-23.15 hourly for Tukwila location #013898; 21.82-22.32 hourly for King County location #013899; 21.77-22.27 hourly for Everett locations #013926 and 036494.</li><li>Tips received from customers</li><li>Mileage and cell phone data reimbursement if you&rsquo;re delivering to customers</li><li>&ldquo;Next Day Pay&rdquo; earned wage access &ndash; Don&rsquo;t wait for payday! Withdraw up to 40% of your earned wages the day after you&rsquo;ve worked!</li><li>401(k) program with Company match (after 1 year of service)</li><li>Employee meals and discounts &ndash; save on your favorite pizza and wings!</li><li>Pizza Hut Perks Program &ndash; savings on everyday purchases, including up to 23% off your monthly cell phone bill with AT&amp;T!</li><li>Earn your GED for FREE through our GEDWorks program</li><li>Reduced-cost college tuition with Colorado Technical University (CTU) through our Life Unboxed EDU program</li><li>Employee Assistance Program &ndash; receive 3 FREE telephonic consultations for whatever life throws your way. Need financial advice? Struggling with your mental health? Coping with grief? We&rsquo;ve got you covered!</li></ul></div><div>
If you hit full-time status (30+ hours average) over the course of a year, you become eligible for our full benefits package, including:<br>
<ul><li>Medical, dental, and vision insurance</li><li>Disability Insurance</li><li>Life insurance</li><li>Accident and Critical Illness insurance</li><li>Accidental Death and Dismemberment Insurance</li><li>Hospital indemnity coverage</li><li>Telemedicine</li><li>And additional supplemental insurance coverage</li></ul></div><div>
Need some time away from work to rest, recover, and recharge? Pizza Hut&rsquo;s got you covered!<br>
<ul><li>Sick time accrual for all team members (PTO if you&rsquo;re located in Nevada)</li><li>1-week vacation if you&rsquo;re a Full time Shift Manager (equivalent to your average weekly hours after 1 year of service)</li><li>2-weeks vacation if you&rsquo;re an Assistant or General Manager &ndash; this amount goes up based on your tenure with the Company!</li></ul></div><div>
So what would make us a good match? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
<br>
<ul><li>You're a fun and friendly person who values customers and takes absolute pride in everything you do.
</li><li>Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
</li><li>You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
</li><li>And you're at least 18 years old with some prior management experience
</li><li>Since you&rsquo;ll be working with food, a valid food-handler&rsquo;s card will be required.</li></ul></div><p>
Keep in mind, this is just basic information. You'll find out more after you apply and chat with a manager!</p></div>

Shift Manager - Full Time - Tukwila/Renton/KCU/Everett

Hilton

<div><p>Front Desk Supervisor</p><p>
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Supervise Front Desk operations during your assigned shift to a consistently high standard</li>
<li>Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events</li>
<li>Advise your shift team of any special events or VIP Guests in the hotel that day</li>
<li>Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work</li>
<li>Maximize sales revenues through up-selling and marketing program</li>
<li>Manage Guest requests, inquiries, and complaints promptly and completely</li>
<li>Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service</li>
</ul><b>What are we looking for?</b><p><br>
A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Front Office experience in the hotel, leisure, and/or retail sector</li>
<li>Strong commercial/business awareness and demonstration of sales capabilities</li>
<li>Calm, organized work ethic with the ability to prioritize and meet deadlines</li>
<li>Excellent supervisory, inter-personal, and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>A relevant supervisory/management certificate/diploma or degree</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Front Desk Supervisor

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Shift Manager - Full Time - Tukwila/Renton/KCU/Everett

Shift Manager - Full Time - Tukwila/Renton/KCU/Everett

Front Desk Supervisor