retail support associate

Macy's

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Receiving Colleague, also known as a Back of House Colleague, you will be responsible for managing the flow of merchandise into our stores. You will be part of a team that ensures products are received, processed, and made available for sale in a timely and efficient manner as well as the upkeep of merchandise within the store and stockroom maintenance.

We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

What You Will Do

Customer Service Assistance: Greet customers, answer their questions, and provide assistance in a friendly and professional manner. Ensure a positive shopping experience by addressing customer concerns and resolving issues promptly.

Receiving and Unloading: Receive and unload merchandise from delivery trucks; unpack merchandise from vendor boxes; and remove merchandise from plastic bags and packaging.

Sorting and Organizing: Sort and organize merchandise based on its type, size, or category. Ensure that items are properly labeled, tagged, or marked for easy identification and retrieval. Keep the receiving area clean and organized.

Processing and Signing: Complete all processing and receiving activities in accordance with productivity standards, timelines, and asset protection inventory control and compliance procedures. Ensure promotional signage is accurate and up-to-date.

Stockroom Management: Transfer merchandise from the receiving area to the stockroom or sales floor and assist the Merchandise Team in the movement of fixtures and merchandise for new product placement, season changes, and clearance set.

Picking and Packing: Select merchandise from the selling floor and apply packing policies &amp; techniques to ensure every customer receives his/her package in good condition; process shippable returns and abandoned in store pickup orders.

Conduct Customer Pick-up: Retrieve orders from our back-of-house storage and deliver them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders.

Team Collaboration: Work with other team members to achieve department goals and maintain a positive work environment. Communicate effectively with colleagues and supervisors, sharing feedback, ideas, and concerns.

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who You Are
<ul>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.</li>
<li>Ability to communicate and share information with diverse groups of customers and peers.</li>
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.</li>
<li>Self-starter; able to adapt quickly to changing customer expectations and needs.</li>
<li>Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.</li>
<li>No Education or Experience Required.</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.</li>
<li>Frequent use of computers and handheld electronic equipment.</li>
<li>Reaching, including above eye level, crouching, kneeling, stooping and color vision.</li>
<li>This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders.</li>
<li>Lifting and moving items weighing up to 50lbs.</li>
</ul>
About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

Retail Receiving Support Associate, Warwick Mall - Part Time

<div>Be part of an amazing story

Macy&rsquo;s is more than just a store. We&rsquo;re a story. One that&rsquo;s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions&hellip;about inspiring stores and irresistible products&hellip;about the excitement of the Macy&rsquo;s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We&rsquo;ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Macy&rsquo;s Women's Clothing Selling Support colleague, you&rsquo;ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you&rsquo;ll create meaningful connections through genuine, engaging conversations. You&rsquo;ll actively circulate the sales floor to understand each customer&rsquo;s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you&rsquo;ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment.

This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You&rsquo;ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How our Selling Colleagues spend their day&hellip;
<ul>
<li>Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they&rsquo;re fully informed and ready to engage, educate, and sell with confidence.</li>
<li>On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.</li>
<li>Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.</li>
<li>They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer&rsquo;s name.</li>
<li>We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.</li>
<li>And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.</li>
</ul>
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are
<ul>
<li>Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality</li>
<li>Must be able to:
<ul><li>Understand and communicate effectively with customers, co-workers, and supervisors</li>
<li>Read and understand employment policies and safety rules/procedures in English</li>
</ul></li><li>Be comfortable communicating and collaborating with customers and colleagues</li>
<li>Meeting daily sales goal challenges</li>
<li>Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits</li>
<li>Enjoy meeting people, learning about them, and sharing information</li>
<li>Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics</li>
<li>You can handle electronic devices with no problem</li>
</ul>
Essential Physical Requirements You Will Perform
<ul>
<li>This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.</li>
<li>Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level</li>
<li>Requires close vision, color vision, depth perception, and focus adjustment</li>
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
</ul>
What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:
<ul>
<li>Merchandise discounts</li>
<li>Performance-based incentives</li>
<li>Annual merit review</li>
<li>Employee Assistance Program with mental health counseling and legal/financial advice</li>
</ul>
Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy&rsquo;s! Whether you&rsquo;re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people&rsquo;s lives.

Join us and help write the next chapter in our story - Apply Today! 


This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 


STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.</div>

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Goodwill of Central and Coastal Virginia

<div>Position Summary 
Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor.

Essential Duties 
(Other duties within the scope of this position may be assigned.) 
1. Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual.

2. Sorts raw material-categorize for store use, salvage, trash.

3. Stands and tags donated items according to Goodwill&rsquo;s rotation system as outlined in the Retail Operations Manual.

4. Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual.

5. Produces appropriate number of items each day according to Goodwill&rsquo;s minimum standards as outlined in the Retail Operations Manual.

6. Adheres to uniform dress code standards as outlined in the Retail Operations Manual.

7. Demonstrates an enthusiastic and positive attitude.

8. Able to work as a team member in a fast-paced environment, handling multiple priorities and quickly learning new procedures.

9. Able to be cross trained in multiple production and customer service positions.

10. Adheres to Assets Protection control and compliance procedures.

11. Able to communicate effectively with customers, peers and management.

12. Adheres to work schedule.

13. Able to handle the physical requirements to accomplish daily responsibilities.

Supervisory Responsibilities 
The associate in this position does not have any supervisory responsibilities.
<div>
Education/Experience/Certificates/Security Clearance 
<ul><li>High School Diploma or GED preferred. Will consider a combination of education and work experience.</li><li>No previous experience required.</li><li>No professional certifications are required for this position.</li><li>The associate is not required to drive as part of their job duties.</li><li>The associate in this position will be required to successfully pass a criminal background check.</li></ul></div>

Competencies 
Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge

Safety Statement 
Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies.

Information Privacy and Security 
This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.
<div>
Physical Demands/Work Environment/Work Conditions 
<ul><li>The associate is required to lift up to 50 pounds with frequent lifting and/or carrying objects weighing up to 25 pounds.</li><li>The associate works in a moderate work environment with occasional exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).</li><li>The associate must be available to work evenings and/or weekends as business needs dictate.</li></ul></div>

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Please click on this link to access our EEO / Affirmative Action Program posters and learn about your rights as an applicant.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at RecruitingAccommodations@goodwillvirginia.org . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Applicants using Assistive Technology are encouraged to use our Indeed job board to submit applications. Click here to go to our Indeed Job board.</div>

Retail Associate Production

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