revenue director

Hilton

<div>Commercial Director
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
 
 
What will I be doing? 
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
<ul><li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director

Highgate

<div>Viceroy Hotels:

We are seeking an accomplished Director of Revenue Management to join our pre-opening team at Viceroy Sun Valley, a landmark luxury resort set to open in Summer 2026.
Located at the southeast corner of Main Street and River Street East, the gateway to downtown Ketchum, and minutes from Bald Mountain&rsquo;s River Run base, the property will debut as Sun Valley&rsquo;s first luxury hotel and for-sale residence offering.
As a member of the Executive Committee, this role champions and implements market strategies that deliver products and services that meet or exceed the needs and expectations of our target guests and property colleagues.<div>
Viceroy Hotels &amp; Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy&rsquo;s vibe-led hospitality is guided by the brand promise &ldquo;Remember to Live,&rdquo; an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.</div>
Location:
<div></div><div>
The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho&rsquo;s Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.</div>
Overview:

The Director of Revenue Management is responsible for identifying and maximizing revenue opportunities across transient, group, and contracted business, while recommending and maintaining pricing, positioning, and inventory controls across all channels. The role also leads forecasting, opportunity analysis, and the processes that maximize revenue and profit from existing and future demand.
Responsibilities:
<h2 class="jobSectionHeader">Pricing, Inventory, and Channel Management</h2><ul><li>
Establish pricing levels across all segments and room types; own daily pricing and inventory processes.</li><li>
Set and manage yield controls and rate restrictions to maximize revenue across all distribution channels.</li><li>
Ensure all distribution channels have accurate content, rate loading, and inventory maintenance; conduct audits to confirm sell strategy is correctly applied in all channels.</li><li>
Monitor and analyze competitors daily and weekly through shop reports and online sources to identify selling strategies and market trends.</li><li>
Develop and maintain relationships with OTA market managers and other local revenue leaders to optimize opportunity and share best practices.</li><li>
Maintain accurate reservations system information; oversee the maintenance of systems that support revenue management, including CRS, RMS, PMS, and Sales and Catering platforms.</li></ul><h2 class="jobSectionHeader">
Forecasting, Budgeting, and Performance Management</h2><ul><li>
Build and maintain accurate short- and long-term forecasts, including weekly forecasts, 30-60-90 day forecasts, in-month updates, and full-year outlooks.</li><li>
Develop room revenue forecasts using macro and microeconomic variables, local demand generators, and unconstrained demand analysis to determine optimal business mix.</li><li>
Lead the annual budgeting and pricing process; prepare the annual rooms revenue budget.</li><li>
Lead annual STR Index goal setting; monitor RevPAR index and provide weekly and monthly performance analysis.</li><li>
Accountable for forecast accuracy and clear communication of trends, risks, and opportunities to stakeholders.</li></ul><h2 class="jobSectionHeader">
Group, Contract, and Sales Strategy Support</h2><ul><li>
Oversee evaluation of all contracted opportunities (group, wholesale, corporate negotiated) in partnership with Sales, enabling speed of response while maximizing profitability.</li><li>
Maintain group pickup and cutoff reporting; communicate with Sales on upcoming cutoff dates, pickup pacing, and strategy adjustments.</li><li>
Establish and communicate sales strategy for day, week, month, and rolling 12 months, and ensure strategy changes are reflected in calendars and sales tools.</li></ul><h2 class="jobSectionHeader">
Reporting, Meetings, and Stakeholder Communication</h2><ul><li>
Prepare and analyze market segmentation, production, source contribution, pickup, and pace reports to support decision-making.</li><li>
Lead weekly revenue strategy and revenue management meetings; prepare required reporting for related meetings and forums.</li><li>
Prepare monthly and or quarterly presentations for ownership and senior stakeholders.</li><li>
Communicate brand initiatives, demand insights, and market analyses to hotel leadership and cross-functional teams.</li><li>
Monitor occupancy fluctuations and communicate with operational leaders to support staffing efficiency and service delivery.</li><li>
Review daily performance and the daily flash report for accuracy; analyze actual results versus potential and summarize key takeaways for business review meetings.</li><li>
 am Leadership and Professional Standards</li><li>
Actively develop and coach team members, ensuring opportunities to grow revenue management and leadership skills through training, mentorship, and industry engagement.</li><li>
Maintain confidentiality of sensitive information and operate with strong attention to detail and follow-through.</li><li>
Approach all guest and colleague interactions with professionalism, courtesy, and a service-oriented mindset.</li><li>
Perform other duties as requested by management in support of business needs.</li></ul><h2 class="jobSectionHeader">
Digital and Distribution Support</h2><ul><li>
Partner with marketing and distribution stakeholders on revenue-driving initiatives such as paid search, email campaigns, and advertising programs where applicable.</li><li>
Perform other duties as requested by management.
</li></ul>Qualifications:
<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field preferred.</li><li>
Minimum 4 years of revenue management experience in a hotel environment; 5 or more years of progressive experience preferred.</li><li>
Proven track record of delivering strong commercial results and innovative, market-leading strategies.</li><li>
Ability to work quickly and effectively in a high-pressure environment; excellent time management skills.</li><li>
Clear verbal and written communication skills, strong attention to detail, and consistent follow up.</li></ul><div>
Systems Experience:</div><ul><li>
Synxis CRS required.</li><li>
Opera PMS required.</li><li>
IDeaS RMS preferred.</li><li>
Delphi FDC and Lanyon preferred.</li></ul><div>
Skills and Knowledge:</div><ul><li>
Strong analytical capability with the ability to interpret complex data from multiple sources and translate insights into clear actions.</li><li>
Advanced Excel skills (macros preferred), and proficiency with Microsoft Word and PowerPoint.</li><li>
Deep familiarity with hotel performance and market intelligence tools, including STR and platforms such as Agency360, Demand360, and OTA insight tools.</li><li>
Working knowledge of third-party extranet sites and distribution systems; disciplined approach to accuracy and controls.</li><li>
Ability to present ideas and recommendations in a concise, well-organized way, including experience with ownership presentations.</li><li>
Effective ability to supervise, motivate, and develop teams; strong collaboration across Sales, Marketing, Operations, and Finance.</li></ul><div></div><div> 
Viceroy Hotels and Resorts offers a modern luxury approach centered on rich experiences and cultural connection. Viceroy&rsquo;s portfolio spans distinctive destinations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington, D.C., St. Lucia, and Portugal&rsquo;s Algarve, with Sun Valley, Idaho joining the portfolio in Summer 2026. EOE.</div></div>

Director of Revenue Management

<div>Commercial Director - Waldorf Astoria Doha West Bay
The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
What will I be doing? 
The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:<ul><li>
Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li><li>
Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li><li>
Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li><li>
Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li><li>
Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li><li>
Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li><li>
Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li><li>
Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li><li>
Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li><li>
Participate in the leadership activity of the Hotel and Region.</li></ul>
What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director - Waldorf Astoria Doha West Bay

Raffles

<div>Company Description 
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah. 
Job Description 
We are seeking a visionary and analytical Director of Revenue to join our team in Jeddah, Saudi Arabia. As a key member of our leadership team, you will be responsible for developing and implementing strategic revenue management initiatives to drive organizational growth and profitability.<ul><li>
Develop and execute comprehensive revenue strategies aligned with organizational goals and market conditions</li><li>
Analyze market trends, competitive landscape, and internal data to optimize pricing and revenue generation</li><li>
Lead and mentor a team of revenue management professionals, fostering a culture of continuous improvement and innovation</li><li>
Collaborate with cross-functional teams to implement revenue-enhancing initiatives and processes</li><li>
Provide regular reports and presentations to senior management on revenue performance and forecasts</li><li>
Identify new revenue streams and business opportunities to drive growth</li><li>
Ensure compliance with local regulations and industry standards in revenue management practices</li><li>
Leverage cutting-edge revenue management tools and technologies to maximize organizational performance</li><li>
Develop and maintain strong relationships with key stakeholders, including clients and partners</li><li>
Stay abreast of industry trends and best practices in revenue management</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Finance, Business Administration, or a related field; MBA preferred</li><li>
Minimum of 5 years of experience in revenue management or a similar role, with at least 2 years in a leadership position</li><li>
Proven track record of enhancing organizational performance through strategic revenue initiatives</li><li>
Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies</li><li>
Proficiency in revenue management software and financial analysis tools</li><li>
Excellent leadership, communication, and presentation skills</li><li>
In-depth knowledge of market trends, competitive landscape, and revenue optimization techniques</li><li>
Experience in the Saudi Arabian market or similar regional markets is highly desirable</li><li>
Ability to work effectively in a fast-paced, dynamic environment</li><li>
Strong problem-solving skills and attention to detail</li><li>
Demonstrated ability to build and maintain collaborative relationships across all levels of an organization</li></ul> 

Additional Information 
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Director of Revenue

The St. Regis Goa Resort

<div>
 
 
 
 Looking for Market Director of Revenue - Goa Market
 
 
 
 
 
 
 
 
 Analyzing and Reporting Revenue Management Data
 
 
 <ul>
 <li>
 Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
 </li>
 <li>
 Generates and provides accurate and timely results in the form of reports, presentations, etc.
 </li>
 <li>
 Demonstrates knowledge of job-relevant issues, products, systems, and processes.
 </li>
 <li>
 Analyzes information, identifying current and potential problems and proposing solutions.
 </li>
 <li>
 Observes, receives, and otherwise obtains information from all relevant sources.
 </li>
 <li>
 Submits reports in a timely manner, ensuring delivery deadlines.
 </li>
 <li>
 Maintains accurate reservation system information.
 </li>
 <li>
 Provides support with cluster selling initiatives to all reservation centers.
 </li>
 <li>
 Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
 </li>
 <li>
 Generates updates on transient segment each period and continually analyzes transient booking patterns.
 </li>
 <li>
 Works with Market VP, Market GM and GM&rsquo;s to assist in pricing analyses for all products in Market.
 </li>
 <li>
 Assists with account diagnostics process and validates conclusions.
 </li>
 </ul>
 
 
 
 
 
 Managing Revenue Management Projects and Strategy
 
 
 <ul>
 <li>
 Takes a predetermined strategy and contributing to the execution of that strategy.
 </li>
 <li>
 Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
 </li>
 <li>
 Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.
 </li>
 <li>
 Provides critical input to market leaders for development of property and overall market sales strategy.
 </li>
 <li>
 Ensures hotel strategies conform to brand philosophies and initiatives.
 </li>
 <li>
 Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
 </li>
 <li>
 Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.
 </li>
 <li>
 Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.
 </li>
 <li>
 Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.
 </li>
 <li>
 Manages inventory to maximize cluster rooms revenue.
 </li>
 <li>
 Assists hotels with pricing and provides input on business evaluation recommendations.
 </li>
 <li>
 Provides recommendations to properties for Business Transient Sales account strategies.
 </li>
 <li>
 Leads efforts to coordinate strategies between group sales offices.
 </li>
 <li>
 Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
 </li>
 <li>
 Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
 </li>
 <li>
 Initiates, implements and evaluates revenue tests.
 </li>
 <li>
 Provides recommendations to improve effectiveness of revenue management processes.
 </li>
 <li>
 Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
 </li>
 <li>
 Communicates market direction to revenue management, sales and hotel leaders.
 </li>
 </ul>
 
 
 
 
 
 Building Successful Relationships
 
 
 <ul>
 <li>
 Develops constructive and cooperative working relationships with others, and maintains them over time.
 </li>
 <li>
 Develops and manages internal key stakeholder relationships.
 </li>
 <li>
 Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Additional Responsibilities
 
 
 <ul>
 <li>
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Enters, transcribes, records, stores, or maintains information in written or electronic form.
 </li>
 </ul>
 
 
 
 
 
 MANAGEMENT COMPETENCIES
 
 
 
 
 Leadership
 
 
 <ul>
 <li>
 
 Adaptability
 
 - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
 </li>
 <li>
 
 Communication
 
 - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
 </li>
 <li>
 
 Problem Solving and Decision Making
 
 - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
 </li>
 <li>
 
 Professional Demeanor
 
 - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
 </li>
 </ul>
 
 
 Managing Execution
 
 
 <ul>
 <li>
 
 Building and Contributing to Teams
 
 - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
 </li>
 <li>
 
 Driving for Results
 
 - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
 </li>
 <li>
 
 Planning and Organizing
 
 - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.
 </li>
 </ul>
 
 
 Building Relationships
 
 
 <ul>
 <li>
 
 Coworker Relationships
 
 - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
 </li>
 <li>
 
 Customer Relationships
 
 - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company&rsquo;s service standards.
 </li>
 <li>
 
 Global Mindset
 
 - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
 </li>
 </ul>
 
 
 Generating Talent and Organizational Capability
 
 
 <ul>
 <li>
 
 Organizational Capability
 
 - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
 </li>
 <li>
 
 Talent Management
 
 - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
 </li>
 </ul>
 
 
 Learning and Applying Professional Expertise
 
 
 <ul>
 <li>
 
 Applied Learning
 
 - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
 </li>
 <li>
 
 Business Acumen
 
 - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
 </li>
 <li>
 
 Technical Acumen
 
 - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
 </li>
 <li>
 
 Revenue Management
 
 - Knowledge of revenue management concepts, processes and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports.
 </li>
 <li>
 
 Analysis
 
 - The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data.
 </li>
 <li>
 
 Research
 
 - Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.
 </li>
 <li>
 
 Inventory Management
 
 - The ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximize revenue/profit across all segments.
 </li>
 <li>
 
 Computer Skills
 
 - The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
 </li>
 <li>
 
 Economics and Finance
 
 - Knowledge of economic principles and practices, P&amp;L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
 </li>
 <li>
 
 Sales and Marketing
 
 - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics.
 </li>
 <li>
 
 Basic Competencies
 
 - Fundamental competencies required for accomplishing basic work activities.
 </li>
 <li>
 
 Basic Computer Skills
 
 - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
 </li>
 <li>
 
 Mathematical Reasoning
 
 - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
 </li>
 <li>
 
 Oral Comprehension
 
 - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
 </li>
 <li>
 
 Reading Comprehension
 
 - Demonstrates understanding of written sentences and paragraphs in work-related documents.
 </li>
 <li>
 
 Writing
 
 - Communicates effectively in writing as appropriate for the needs of the audience.
 </li>
 </ul>
 
 
</div>

Director of Revenue Operations

Minor Hotels

<div>Company Description 
Minor Hotels is at the heart of the world&rsquo;s most exciting cities, nestled on the world&rsquo;s most beautiful beaches, and hidden within the most remote jungle retreats. Let us show you the world, from seamless city stays to exclusive safari lodges and luxury resorts on private islands.
Savour world-class dining at our collection of Wolseley restaurants, or sip cocktails with trendy socialites at SEEN. Embrace holistic wellness through revitalising therapies, or embark on the journey of a lifetime by train, luxury cruise or private jet.
Wherever your adventure takes you, we&rsquo;re there. Discover the world with Minor Hotels. 
Job Description 
The Cluster Director of Revenue is responsible for leading the revenue strategy for multiple hotels based in Dubai. This role oversees all revenue-generating functions&mdash;including pricing, forecasting, distribution, market analysis, and demand optimization&mdash;to maximize total revenue and profitability across both properties. The ideal candidate is a strategic thinker with deep analytical expertise, strong commercial acumen, and proven success in luxury or upscale hospitality markets.<ul><li>
Develop and implement revenue strategies that optimize RevPAR, GOPPAR, and total hotel revenue across both properties.</li><li>
Create accurate short-term and long-term forecasts for rooms, F&amp;B, and ancillary revenue streams.</li><li>
Conduct weekly and monthly performance reviews, adjusting strategies in response to market conditions.</li><li>
Lead revenue meetings with property leadership, presenting insights and actionable recommendations.</li><li>
Monitor local, regional, and global market trends, including competitor pricing, demand shifts, and travel patterns.</li><li>
Conduct segmentation and channel mix analysis to evaluate revenue opportunities.</li><li>
Identify emerging demand periods, group displacement impacts, and business opportunities.</li><li>
Develop dynamic pricing strategies to maximize occupancy, ADR, and total yield.</li><li>
Ensure optimal inventory management across all distribution channels (direct, OTA, GDS, corporate, wholesale).</li><li>
Oversee rate loading, parity, and system accuracy across both properties.</li><li>
Evaluate and approve group and corporate rate proposals, RFPs, and long-stay opportunities.</li><li>
Maintain optimal visibility, competitiveness, and positioning across all online and offline channels.</li><li>
Collaborate with digital marketing and e-commerce teams to enhance conversion, website performance, and digital demand generation.</li><li>
Monitor OTA performance, commission costs, and distribution efficiency.</li><li>
Lead, mentor, and develop the cluster revenue team, ensuring high performance and productivity.</li><li>
Work closely with Sales, Marketing, Reservations, and Operations to drive alignment with the overall commercial strategy.</li><li>
Provide training and tools to ensure cross-departmental understanding of revenue management principles.</li><li>
Oversee property RMS, PMS, CRS, channel manager, and related revenue systems.</li><li>
Ensure data accuracy and integrity across all systems.</li><li>
Produce weekly, monthly, and ad-hoc reports to support executive decision-making.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in hospitality, Business, Finance, or related field; Master&rsquo;s degree preferred.</li><li>
Minimum 5&ndash;7 years revenue management experience in upscale or luxury hotels; cluster or multi-property experience required.</li><li>
Strong command of RMS, PMS, CRS, channel management systems; expertise with STR, Rate360, and BI tools.</li><li>
Excellent analytical, numerical, and commercial decision-making skills.</li><li>
Strong communication, leadership, and stakeholder-management abilities.</li></ul>
Knowledge of the Dubai hospitality market and GCC travel dynamics is highly preferred.</div>

Cluster Director of Revenue

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