risk compliance manager

Lucidya | لوسيديا

<div>
 
 The Enterprise GRC Manager leads the company's integrated governance, risk, and compliance framework, ensuring all business units, systems, and processes operate with transparency, accountability, and regulatory alignment. (Strategic &amp; Enterprise-wide - focused on GRC, legal coordination, and regulatory oversight)
 
 
 
 
 Key Responsibilities
 
 
 3. Compliance &amp; Regulatory Oversight
 
 
 4. Legal &amp; Regulatory Coordination
 
 
 5. Ethics, Integrity &amp; Internal Controls
 
 
 6. Organizational Alignment &amp; Culture
 
 
 7. Continuous Improvement &amp; Reporting
 
 
 
 <ul>
 <li>
 Enterprise Governance
 </li>
 <li>
 Establish and maintain the Enterprise Governance Framework, aligning policies, processes, and decision-making with corporate objectives
 </li>
 <li>
 Lead policy governance across departments, ensuring version control, ownership, approval workflows, and policy lifecycle management
 </li>
 <li>
 Facilitate cross-functional governance committees (e.g., Risk Committee, Compliance Steering Group)
 </li>
 <li>
 Define key governance indicators (KGIs) and performance metrics to track organizational maturity
 </li>
 <li>
 Enterprise Risk Management
 </li>
 <li>
 Develop and implement a comprehensive risk management framework integrating strategic, operational, financial, and compliance risks
 </li>
 <li>
 Maintain and update the Enterprise Risk Register, coordinating risk identification and mitigation across functions
 </li>
 <li>
 Conduct risk assessments and workshops with business units to promote ownership and accountability
 </li>
 <li>
 Lead Business Continuity Planning (BCP) and Crisis Management exercises, ensuring readiness across the organization
 </li>
 <li>
 Oversee company-wide compliance with national, regional, and international regulatory frameworks, including PDPL, NCA, ISO, labor regulations, financial reporting requirements, and corporate governance standards
 </li>
 <li>
 Integrate regulatory and contractual compliance obligations into operational workflows across all functions
 </li>
 <li>
 Supervise the Data Protection &amp; Privacy Officer (DPO) to ensure privacy governance is aligned with broader compliance strategy and regulatory posture
 </li>
 <li>
 Coordinate internal audits, certifications, and compliance monitoring across departments; track findings, remediation, and continuous improvement
 </li>
 <li>
 Maintain a comprehensive Regulatory Obligations Register, mapping applicable laws, standards, and contractual requirements to responsible owners and controls
 </li>
 <li>
 Act as a strategic compliance advisor to department heads to ensure functional policies (Finance, HR, Operations, Product) remain current and compliant with governing standards
 </li>
 <li>
 Act as liaison between Compliance, Legal, and external counsel to ensure evolving regulatory requirements are properly interpreted and operationalized across the company
 </li>
 <li>
 Collaborate with Legal to review client contracts, MSAs, and DPAs for compliance implications, data protection clauses, and audit provisions
 </li>
 <li>
 Coordinate company-wide responses to client audits, regulatory inquiries, or due diligence requests, ensuring consistent, accurate, and timely delivery
 </li>
 <li>
 Monitor broader government and regulatory developments affecting SaaS operations, AI applications, data protection, and cross-border hosting; advise leadership on implications and recommended actions
 </li>
 <li>
 Develop and oversee the Code of Conduct, whistleblowing mechanisms, and ethics awareness initiatives
 </li>
 <li>
 Partner with Finance and HR to implement internal control frameworks covering fraud prevention, conflicts of interest, and procurement integrity
 </li>
 <li>
 Support due diligence for partnerships, vendors, and acquisitions from a governance and ethics standpoint
 </li>
 <li>
 Drive a risk-aware and compliance-first culture across all departments
 </li>
 <li>
 Partner with HR to roll out governance and compliance training organization-wide
 </li>
 <li>
 Ensure ownership of risk and compliance responsibilities within each department
 </li>
 <li>
 Act as a governance advisor to senior management, enabling transparent and informed decision-making
 </li>
 <li>
 Monitor emerging regulations and enterprise risk trends relevant to SaaS, AI, and regional compliance
 </li>
 <li>
 Lead continuous improvement in governance, audit readiness, and control design
 </li>
 <li>
 Provide periodic reports to executive management and the board on governance maturity, risk posture, and compliance performance
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Required:
 </li>
 <ul>
 <li>
 Bachelor's degree in Business, Law or related field
 </li>
 <li>
 4-6 years of experience in Governance, Risk, and Compliance (GRC)
 </li>
 <li>
 Experience in auditing and handling incidents within a corporate environment
 </li>
 <li>
 Experience building governance frameworks, policies, and risk management processes
 </li>
 <li>
 Strong knowledge of PDPL, ISO standards (27001/9001)
 </li>
 <li>
 Strong stakeholder management and cross-functional leadership skills
 </li>
 <li>
 Experience in creating and delivering compliance training programs
 </li>
 <li>
 Familiarity with global regulatory frameworks and business continuity planning
 </li>
 <li>
 Curiosity, investigative mindset, and strong communication skills
 </li>
 </ul>
 <li>
 Preferred:
 </li>
 <ul>
 <li>
 Experience in IPOs or public companies
 </li>
 <li>
 Familiarity with Environmental, Social, and Governance (ESG) principles
 </li>
 <li>
 Arabic language proficiency
 </li>
 <li>
 Experience in the technology sector, particularly SaaS or B2B environments
 </li>
 </ul>
 </ul>
</div>

Enterprise Governance, Risk & Compliance (GRC) Manager

Lucidya

<div><h3 class="jobSectionHeader">The Enterprise GRC Manager leads the company&rsquo;s integrated governance, risk, and compliance framework, ensuring all business units, systems, and processes operate with transparency, accountability, and regulatory alignment. (Strategic &amp; Enterprise-wide &ndash; focused on GRC, legal coordination, and regulatory oversight)</h3><h3 class="jobSectionHeader">
Key Responsibilities</h3><h3 class="jobSectionHeader">
1. Enterprise Governance</h3><ul>
<li>Establish and maintain the Enterprise Governance Framework, aligning policies, processes, and decision-making with corporate objectives.</li>
<li>Lead policy governance across departments, ensuring version control, ownership, approval workflows, and policy lifecycle management.</li>
<li>Facilitate cross-functional governance committees (e.g., Risk Committee, Compliance Steering Group).</li>
<li>Define key governance indicators (KGIs) and performance metrics to track organizational maturity.</li>
</ul><h3 class="jobSectionHeader">
2. Enterprise Risk Management</h3><ul>
<li>Develop and implement a comprehensive risk management framework integrating strategic, operational, financial, and compliance risks.</li>
<li>Maintain and update the Enterprise Risk Register, coordinating risk identification and mitigation across functions.</li>
<li>Conduct risk assessments and workshops with business units to promote ownership and accountability.</li>
<li>Lead Business Continuity Planning (BCP) and Crisis Management exercises, ensuring readiness across the organization.</li>
</ul><h3 class="jobSectionHeader">3. Compliance &amp; Regulatory Oversight</h3><ul>
<li>Oversee company-wide compliance with national, regional, and international regulatory frameworks, including PDPL, NCA, ISO, labor regulations, financial reporting requirements, and corporate governance standards.</li>
<li>Integrate regulatory and contractual compliance obligations into operational workflows across all functions.</li>
<li>Supervise the Data Protection &amp; Privacy Officer (DPO) to ensure privacy governance is aligned with broader compliance strategy and regulatory posture.</li>
<li>Coordinate internal audits, certifications, and compliance monitoring across departments; track findings, remediation, and continuous improvement.</li>
<li>Maintain a comprehensive Regulatory Obligations Register, mapping applicable laws, standards, and contractual requirements to responsible owners and controls.</li>
<li>Act as a strategic compliance advisor to department heads to ensure functional policies (Finance, HR, Operations, Product) remain current and compliant with governing standards.</li>
</ul><h3 class="jobSectionHeader">4. Legal &amp; Regulatory Coordination</h3><ul>
<li>Act as liaison between Compliance, Legal, and external counsel to ensure evolving regulatory requirements are properly interpreted and operationalized across the company.</li>
<li>Collaborate with Legal to review client contracts, MSAs, and DPAs for compliance implications, data protection clauses, and audit provisions.</li>
<li>Coordinate company-wide responses to client audits, regulatory inquiries, or due diligence requests, ensuring consistent, accurate, and timely delivery.</li>
<li>Monitor broader government and regulatory developments affecting SaaS operations, AI applications, data protection, and cross-border hosting; advise leadership on implications and recommended actions.</li>
</ul><h3 class="jobSectionHeader">5. Ethics, Integrity &amp; Internal Controls</h3><ul>
<li>Develop and oversee the Code of Conduct, whistleblowing mechanisms, and ethics awareness initiatives.</li>
<li>Partner with Finance and HR to implement internal control frameworks covering fraud prevention, conflicts of interest, and procurement integrity.</li>
<li>Support due diligence for partnerships, vendors, and acquisitions from a governance and ethics standpoint.</li>
</ul><h3 class="jobSectionHeader">6. Organizational Alignment &amp; Culture</h3><ul>
<li>Drive a risk-aware and compliance-first culture across all departments.</li>
<li>Partner with HR to roll out governance and compliance training organization-wide.</li>
<li>Ensure ownership of risk and compliance responsibilities within each department.</li>
<li>Act as a governance advisor to senior management, enabling transparent and informed decision-making.</li>
</ul><h3 class="jobSectionHeader">7. Continuous Improvement &amp; Reporting</h3><ul>
<li>Monitor emerging regulations and enterprise risk trends relevant to SaaS, AI, and regional compliance.</li>
<li>Lead continuous improvement in governance, audit readiness, and control design.</li>
Provide periodic reports to executive management and the board on governance maturity, risk posture, and compliance performance. 
<li>
</li>
</ul>Requirements
Qualifications &amp; Skills:<ul>
<li>
Required:</li>
<li><ul><li>Bachelor&rsquo;s degree in Business, Law or related field.</li>
<li>4-6 years of experience in Governance, Risk, and Compliance (GRC).</li>
</ul></li><li><ul><li>Experience in auditing and handling incidents within a corporate environment.</li>
<li>Experience building governance frameworks, policies, and risk management processes.</li>
<li>Strong knowledge of PDPL, ISO standards (27001/9001).</li>
<li>Strong stakeholder management and cross-functional leadership skills.</li>
<li>Experience in creating and delivering compliance training programs.</li>
<li>Familiarity with global regulatory frameworks and business continuity planning.</li>
<li>Curiosity, investigative mindset, and strong communication skills.</li>
</ul></li><li>Preferred:</li>
<li><ul><li>Experience in IPOs or public companies.</li>
<li>Familiarity with Environmental, Social, and Governance (ESG) principles.</li>
<li>Arabic language proficiency.</li>
<li>Experience in the technology sector, particularly SaaS or B2B environments.</li></ul></li></ul></div>

Bank of America

<div>Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. 
 
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. 
 
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. 
 
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! 
Job Description: 
The Global Control Room (GCR) has a business-critical role to mitigate legal, compliance and reputational risk within the firm and is responsible for managing the flow of Material Non-Public Information between different areas within Global Banking, Global Markets &amp; International business lines. GCR also plays a key role in assisting lines of business in implementing, monitoring, testing, and enforcing the Enterprise Information Wall Policy.
We are seeking to hire a Control Room Manager who will be responsible for leading the Americas (covering US, Canada, and Latin America) Control Room function, ensuring compliance with applicable laws and regulations, and upholding the firm&rsquo;s information barrier framework. This role involves managing day-to-day control room operations, supervising a regional team, and partnering with business leaders, compliance officers, and global counterparts to ensure consistent practices across the firm.
This job is responsible for executing second line of defense compliance and operational risk oversight for a Front Line Unit, Control Function, and/or Third Parties. Key responsibilities include ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively &ldquo;the Policies&rdquo;), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented and identifying, challenging, escalating, and mitigating risks in a timely manner.
Responsibilities:<ul><li>
Manage the Americas control room function, including oversight of restricted lists, watch lists, global research reports, wall-crossings, MNPI (Material Non-Public Information), trade surveillance, and trade preclearance.</li><li>
Supervise and manage (10-12) Americas control room members, providing training, performance management, and leadership support.</li><li>
Serve as primary point of contact for control room matters within the Americas region, liaising with regulators, business leaders, and other stakeholders as needed.</li><li>
Implement and maintain global policies and procedures to ensure consistent application of information barrier controls.</li><li>
Oversee daily operational controls, including deal team monitoring, conflicts management, and restricted list maintenance.</li><li>
Partner with legal, compliance, and business teams to assess risks related to transactions, research publications, and market activities.</li><li>
Identify process enhancements and lead regional initiatives to improve control room efficiency and effectiveness.</li><li>
Support global control room leadership on cross-regional projects and regulatory inquiries.</li><li>
Assesses risks and effectiveness of Front Line Unit (FLU) processes and controls to ensure compliance with applicable laws, rules, and regulations, while responding to regulatory inquiries, other audits, and examinations</li><li>
Engages in activities to provide independent compliance and operational risk oversight of FLU or Control Function (CF) performance and any related third party/vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively the Policies) and the Compliance and Operational Risk Management Program and Standard Operating Procedures</li><li>
Identifies and escalates problems or issues that arise and drives actions to address the root causes that lead to compliance risk issues and/or operational risk losses</li><li>
Manages inventory of processes, risks, controls, and associated metrics for risk appetite and limits, reporting violations of compliance or regulatory activities</li><li>
Assists in the development of independent risk management reporting for respective area(s) of coverage as input into country/regional governance and management routines</li><li>
Analyzes and interprets applicable laws, rules, and regulations to provide clear and practical advice to stakeholders, and identify and manage risks</li><li>
Reviews and challenges FLU/CF process, risk, Single Process Inventory, and FLU/CF Risk and Control Self-Assessment related to themes or trends, while monitoring the regulatory environment to identify regulatory changes applicable to area(s) of coverage</li></ul>
Managerial Responsibilities: 
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.<ul><li>
Opportunity &amp; Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.</li><li>
Manager of Process &amp; Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.</li><li>
Enterprise Advocate &amp; Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.</li><li>
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.</li><li>
People Manager &amp; Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.</li><li>
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.</li><li>
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.</li><li>
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.</li></ul> 
Required Qualifications:<ul><li>
Bachelor&rsquo;s degree in Finance, Law, Business, or related field (advanced degree or certification a plus).</li><li>
10+ years&rsquo; experience preferably in a similar role, covering fundamental equity, credit, capital markets or similar products.</li><li>
Practical knowledge and experience of deal structures such as IPOs, secondary offerings, PIPEs, debt offerings, mergers and acquisitions, private placements, and rights issues.</li><li>
Experience in maintaining control room restrictions, providing research guidance and providing leadership in a high risk environment.</li><li>
Strong understanding of securities regulations (e.g., SEC, FINRA, FCA, IIROC, CVM, etc.) and global compliance frameworks.</li><li>
Demonstrated leadership skills with prior experience managing teams.</li><li>
Excellent communication, analytical, and problem-solving skills.</li><li>
Ability to manage competing priorities and operate in a fast-paced, global environment.</li><li>
High ethical standards and sound judgment in handling time sensitive information.</li></ul>
Preferred Skills:<ul><li>
Control Room workflow experience or related knowledge; transferable skills.</li><li>
Knowledge of investment banking, capital markets, and research functions.</li><li>
Familiarity with surveillance and compliance monitoring systems.</li></ul>
Skills:<ul><li>
Advisory</li><li>
Monitoring, Surveillance, and Testing</li><li>
Regulatory Compliance</li><li>
Reporting</li><li>
Risk Management</li><li>
Critical Thinking</li><li>
Influence</li><li>
Interpret Relevant Laws, Rules, and Regulations</li><li>
Issue Management</li><li>
Policies, Procedures, and Guidelines Management</li><li>
Business Process Analysis</li><li>
Decision Making</li><li>
Negotiation</li><li>
Process Management</li><li>
Written Communications</li></ul>
Shift:
1st shift (United States of America)
Hours Per Week:
40</div>

Compliance & Operational Risk Manager - Americas Control Room Manager

Majid Al Futtaim

Job Title Risk and Compliance Executive MAF Entertainment Majid Al Futtaim Dubai, UAE Job Description Risk and Compliance Executive MAF Entertainment Majid Al Futtaim Dubai, UAE Position Overview Majid Al Futtaim Entertainment is hiring a Risk and Compliance Executive to ensure operational integrity, regulatory compliance, and process efficiency across its entertainment business in the UAE. This role is responsible for conducting compliance reviews, monitoring adherence to internal policies, and supporting management with risk mitigation strategies. The position involves close collaboration with Finance, Operations, and Country Managers to maintain high governance standards and continuous improvement throughout the organization. Job Details Country: UAE City: Dubai Industry: Entertainment Function: Compliance/Risk Management Salary: 9000 12000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Develop and implement structured compliance review plans for both operational and back-office functions. * Conduct audits and compliance checks, identifying gaps and ensuring timely corrective actions. * Monitor adherence to reporting timelines across business functions to maintain data accuracy and consistency. * Support the rollout of new compliance initiatives in coordination with the Compliance Manager. * Collaborate with internal teams to address compliance issues and assist with investigations where necessary. * Perform site visits across UAE entertainment venues to ensure operational compliance and policy enforcement. * Recommend process improvements to strengthen efficiency and mitigate potential risks. Ideal Profile * Bachelor s degree in Law, Finance, Business Administration, or related discipline. * Minimum 1 year of experience in compliance, risk, or operational audit within corporate or entertainment environments. * Compliance certification is an advantage. * Strong analytical, communication, and interpersonal skills. * High ethical standards, attention to detail, and ability to work independently in a fast-paced environment. Skills Set * Compliance Auditing and Risk Assessment * Policy and Process Implementation * Financial and Operational Review * Internal Controls and Governance * Reporting and Data Accuracy * Cross-Functional Collaboration

Risk and Compliance Executive

RAKBANK

<div>
 
 At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank &ndash; we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.
 
 
 
 
 
 We are seeking for Assistant Manager to join our dynamic team in Dubai. In this role your responsibility is to drive effective conduct risk assessments and audits by communicating key objectives, risks, and findings across business levels. Execute control testing, stakeholder interviews, and structured reporting to enhance risk management and compliance. Innovate and mentor to improve audit efficiency, business processes, and regulatory adherence.
 
 
 
 
 
 Join us in co-creating the future of RAKBANK!
 
 
 
 
 
 
 
 What You Will Be Doing:
 
 
 
 <ul>
 <li>
 Develop and implement ethical and conduct polices, declarations, framework and related as per requirement of the organization.
 </li>
 <li>
 Responsible for CPF and conduct monitoring from second line of defense standpoint.
 </li>
 <li>
 Reporting misconduct and serving as a source of information for reporting instances of misconduct, unethical practices, or violation of laws and regulations in the bank.
 </li>
 <li>
 Prepare Management Reporting presentations and related MISs for the team.
 </li>
 <li>
 Independently review disclosure and customer facing documents and provide feedback to head of conduct Compliance.
 </li>
 <li>
 Support and review new/update to product, service, or channel.
 </li>
 <li>
 Maintaining confidentiality and protecting the anonymity of whistleblowers, ensuring their safety, and shielding them for retaliation
 </li>
 <li>
 Collecting and maintaining detailed and accurate records and evidence related to ethical policies and processes including maintain any supporting documents.
 </li>
 <li>
 Collaborating with relevant departments, including as Risk or compliance, to communicate and escalate reported concerns, ensuring appropriate actions are taken.
 </li>
 <li>
 Providing support and necessary information during investigation, which may involve working with internal or external investigative teams.
 </li>
 <li>
 Ensuring compliance with applicable laws protecting whistleblowers and keeping abreast of changes in legislation related to whistleblowing.
 </li>
 <li>
 Lead multiple priorities using strong project management skills and collaborate across OE colleagues to define project plan roadmaps.
 </li>
 </ul>
 
 
 
 
 
 
 What You Should Have
 
 
 
 <ul>
 <li>
 Strong understanding of internal controls and conduct
 </li>
 <li>
 Attention to detail and knowledge of relevant laws and regulations including banking.
 </li>
 <li>
 Ability to visualize potential real-life end to end business scenarios to design / strengthen controls.
 </li>
 </ul>
 
 
 
 
 
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Advanced degree in accounting, or similar related field is preferred.
 </li>
 <li>
 Relevant compliance professional certifications are preferred (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.)
 </li>
 <li>
 Minimum of 3 years&rsquo; experience in banking or financial services, with a focus on compliance and Conduct/Consumer Protection.
 </li>
 <li>
 Data-driven mind-set and experience in the manipulation, assessment, interpretation, and presentation of data to support a conclusion.
 </li>
 <li>
 Demonstrated experience and competency in the assessment of risks and controls.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Ability to collaborate, influence, and communicate efficiently across audit teams.
 </li>
 </ul>
 
 
 
 
 
 
 What&rsquo;s In It for You
 
 
 
 <ul>
 <li>
 Pay for performance culture (Competitive and performance-linked compensation)
 </li>
 <li>
 Diverse workforce and inclusive culture
 </li>
 <li>
 Career development and growth opportunities by design
 </li>
 <li>
 Work with the best minds in the field
 </li>
 <li>
 Get opportunities to bring your whole self to the organization and perform to your best.
 </li>
 </ul>
 
 
</div>

Assistant Manager - Conduct Compliance

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being &ldquo;the world&rsquo;s most customer centric company.&rdquo; Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners&rsquo; needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. 
 
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon&rsquo;s product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon&rsquo;s worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces. 
 
Key job responsibilities 
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to &ndash; 
 
<ul><li>Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.</li><li>Contributes to goal settings for direct team members in lines with process goals.</li><li>Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.</li><li>Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.</li><li>Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.</li><li>Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.</li><li>Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.</li><li>Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.</li><li>Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.</li><li>Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.</li><li>Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Graduate in any stream</li><li>Experience: Minimum 4 years in managing people, interacting with customers or stakeholders</li><li>Minimum 2 years in independently managing a function</li><li>Responsible for performance and development of a downstream team of at least 15 to 20 people in operations</li><li>Strong Analytical ability with good verbal and written business communication</li><li>Excellent written and verbal communication skills in English</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Qualifications: Graduate in any stream Overall work experience of minimum 6 years</li><li>Strong Analytical ability Good in verbal and written business communication</li><li>Master of Business Administration from tier 1/tier 2 college</li><li>Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Compliance Manager DG, Global Solutions and Risk Compliance (GSRC)

eBay

<div>At eBay, we're more than a global ecommerce leader &mdash; we&rsquo;re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We&rsquo;re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work &mdash; every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers &mdash; and help us connect people and build communities to create economic opportunity for all.
Risk Management and Compliance is at the core of Payments done well &ndash; and we are hiring curious, driven, and empathetic professionals to transform our business unit to enable eBay's next generation Payments strategy. Our focus is to ensure the integrity of our marketplace for buyers and sellers who transact with us every single day.
eBay is looking for a Group Product Manager, Risk and Compliance to build and lead a team of PMs and will be instrumental in driving new capabilities to address ever-changing global Risk and Compliance trends related to marketplace inventory at eBay.
What you will accomplish:<ul><li>
Own and drive the product and CX strategy, develop requirements and drive roadmap execution for risk and compliance capabilities.</li><li>
Build and manage a team of PMs to build an area of excellence for Risk, Tax and Compliance products.</li><li>
Lead projects during the execution stage by partnering with relevant stakeholders.</li><li>
Prioritize the backlog by actively soliciting and curating ideas from partners across the organization.</li><li>
Drive planning, story prioritization, product backlog grooming with the scrum team.</li><li>
Identify risks and mitigation plans with development and quality engineering leads together with a plan for roll-back and business contingencies.</li><li>
Partner closely with Product Analytics team to collect data insights to measure improvements made to your products.</li><li>
Be the product champion who provides an end-to-end view of customer experiences on Risk products and architecture to help communicate the value thereof to multiple audiences including product/business community &amp; executives.</li><li>
Monitor industry trends and technology improvements to propose substantial improvements for the platform.</li></ul>
What you will bring:<ul><li>
9 + years of Product Management experience with expertise in the area of Payments or transaction Risk in a marketplace or e-commerce context.</li><li>
Proven track record of launching product solutions, at scale and globally.</li><li>
Strong problem solving and analytical abilities.</li><li>
Effective at decision making, navigating ambiguity and making tradeoffs.</li><li>
Ability to effectively prioritize and execute tasks in a dynamic environment using a data-driven and analytical approach.</li><li>
Experience with product development lifecycle, process flows and working in an agile environment.</li><li>
Excellent interpersonal and relationship building skills and proven track record to influence senior management across different organizations.</li><li>
Standout colleague with emotional intelligence for our customers (both internal and external) and desire to understand their needs, wants and concerns.</li><li>
Master's degree, MBA preferred.</li></ul>
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