road service dispatcher

All Fleet Inc

<div>All Fleet Inc is a multifaceted diesel repair company providing 24-hour road service. We are looking for a dynamic individual to be a full-time 1st shift dispatcher for a fleet of 100+ technicians for over the road repair. Industry/Call center experience is required.
You will be joining a team of dispatchers supporting customers, calling in due to a breakdown and requesting immediate repair service, or needing standard service. For each call, you will gather the details including the problem with the truck/trailer or vehicle, the driver's location, and any special information. You Dispatch a local mobile technician to diagnose the problem. You will often serve as the lifeline at the end of the phone who will get them the help, they need to get back on the road quickly and meet their obligations.
Responsibilities of the Dispatcher / Customer Service Representative
<ul><li>Answer emergency and non-emergency calls and document important information.</li><li>
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.</li><li>
Ability to think ahead and plan for the most efficient routes and use of techs to complete work.</li><li>
Operate and manage a multi-line telephone console system.</li><li>
Prioritize and organize calls according to urgency.</li><li>
Supervise the route and status of field units to prioritize their daily schedule.</li><li>
Maintain and update call logs, call records, and other important documentation.</li><li>
Computer, phone, and text communication with technicians and customers.</li><li>
Managing large company accounts for the company's building relationship with key personnel.</li><li>
Communicate with drivers and mechanics on repairs and service needs of trucks and trailers.</li><li>
Investigating and resolving queries and issues raised by national accounts.</li></ul>
Requirements of the Dispatcher / Customer Service Representative
<ul><li>Skill in multi-tasking</li><li>
Experience handling stressful situations</li><li>
Excellent communication skills</li><li>
Superb organizational and interpersonal skills.</li></ul>
Benefits of the Dispatcher / Customer Service Representative
<ul><li>Paid Weekly</li><li>
Benefits Package (Health, Dental, and Vision)</li><li>
401K and life insurance</li><li>
2 weeks&acirc;&euro;&trade; vacation time after 1 year</li></ul></div>

1st Shift Dispatcher / Customer Service Representative

<div>All Fleet Inc is a multifaceted diesel repair company providing 24-hour road service. We are looking for a dynamic individual to be a full-time dispatcher for a fleet of 100+ technicians for over-the-road repair. Industry/Call center experience is required.
You will be joining a team of dispatchers supporting customers, calling in due to a breakdown and requesting immediate repair service, or needing standard service. For each call, you will gather the details including the problem with the truck/trailer or vehicle, the driver's location, and any special information. You Dispatch a local mobile technician to diagnose the problem. You will often serve as the lifeline at the end of the phone who will get them the help, they need to get back on the road quickly and meet their obligations.
Responsibilities of the Dispatcher / Customer Service Representative
<ul><li>Answer emergency and non-emergency calls and document important information.</li><li>
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.</li><li>
Ability to think ahead and plan for the most efficient routes and use of techs to complete work.</li><li>
Operate and manage a multi-line telephone console system.</li><li>
Prioritize and organize calls according to urgency.</li><li>
Supervise the route and status of field units to prioritize their daily schedule.</li><li>
Maintain and update call logs, call records, and other important documentation.</li><li>
Computer, phone, and text communication with technicians and customers.</li><li>
Managing large company accounts for the company's building relationship with key personnel.</li><li>
Communicate with drivers and mechanics on repairs and service needs of trucks and trailers.</li><li>
Investigating and resolving queries and issues raised by national accounts.</li></ul>
Requirements of the Dispatcher / Customer Service Representative
<ul><li>Skill in multi-tasking</li><li>
Experience handling stressful situations</li><li>
Excellent communication skills</li><li>
Superb organizational and interpersonal skills.</li></ul>
Benefits of the Dispatcher / Customer Service Representative
<ul><li>Paid Weekly</li><li>
Benefits Package (Health, Dental, and Vision)</li><li>
401K and life insurance</li><li>
2 weeks&acirc;&euro;&trade; vacation time after 1 year</li></ul></div>

1st / 2nd / 3rd shift Dispatcher / Customer Service Representative

<div>All Fleet Inc is a multifaceted diesel repair company providing 24-hour road service. We are looking for a dynamic individual to be a full-time 3rd shift dispatcher for a fleet of 100+ technicians for over the road repair. Industry/Call center experience is required.
You will be joining a team of dispatchers supporting customers, calling in due to a breakdown and requesting immediate repair service, or needing standard service. For each call, you will gather the details including the problem with the truck/trailer or vehicle, the driver's location, and any special information. You Dispatch a local mobile technician to diagnose the problem. You will often serve as the lifeline at the end of the phone who will get them the help, they need to get back on the road quickly and meet their obligations.
Responsibilities of the Dispatcher / Customer Service Representative
<ul><li>Answer emergency and non-emergency calls and document important information.</li><li>
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.</li><li>
Ability to think ahead and plan for the most efficient routes and use of techs to complete work.</li><li>
Operate and manage a multi-line telephone console system.</li><li>
Prioritize and organize calls according to urgency.</li><li>
Supervise the route and status of field units to prioritize their daily schedule.</li><li>
Maintain and update call logs, call records, and other important documentation.</li><li>
Computer, phone, and text communication with technicians and customers.</li><li>
Managing large company accounts for the company's building relationship with key personnel.</li><li>
Communicate with drivers and mechanics on repairs and service needs of trucks and trailers.</li><li>
Investigating and resolving queries and issues raised by national accounts.</li></ul>
Requirements of the Dispatcher / Customer Service Representative
<ul><li>Skill in multi-tasking</li><li>
Experience handling stressful situations</li><li>
Excellent communication skills</li><li>
Superb organizational and interpersonal skills.</li></ul>
Benefits of the Dispatcher / Customer Service Representative
<ul><li>Paid Weekly</li><li>
Benefits Package (Health, Dental, and Vision)</li><li>
401K and life insurance</li><li>
2 weeks&acirc;&euro;&trade; vacation time after 1 year</li></ul></div>

3rd Shift Dispatcher / Customer Service Representative

Transdev

<div>Transdev in Denver, Colorado is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the client. We are seeking customer service-oriented professionals who are dedicated to safety.
Accepting applications through 4/30/2026 or until the position is filled
Transdev is proud to offer:
Non-CBA Position:
<ul><li>Competitive compensation package of minimum $24.00/hr.&ndash; Maximum $25.00 /hr.
</li></ul>Benefits include:
<ul><li>Vacation: minimum of two (2) weeks
</li><li>Sick days: 48 hours
</li><li>Holidays: 12 days; 8 standard and 4 floating
</li><li>Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
</li></ul>Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
<ul><li>Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
</li><li>Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
</li><li>Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
</li><li>Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
</li><li>Other duties as required.
</li></ul>Qualifications:
<ul><li>Minimum 19 years of age with a high school diploma, GED or equivalent
</li><li>At least 1 year of dispatching experience.
</li><li>Transportation experience preferred
</li><li>Strong knowledge of the Metro area.
</li><li>Excellent verbal, interpersonal and customer service skills.
</li><li>Problem solving and analytical skills.
</li><li>Proficient with computers
</li><li>Must be able to work shifts or flexible work schedules as needed.
</li><li>Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
</li></ul>Physical Requirements:
The essential functions of this position require the ability to:
<ul><li>Sit for extended periods (up to 6&ndash;8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
</li><li>Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
</li><li>Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
</li></ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.jobs@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
<ul><li>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
</li><li>Successfully pass a pre-employment drug screen.
</li></ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants:
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 7675
Pay Group: QQP
Cost Center: 304
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants:
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.</div>

Dispatcher (Stapleton)

<div>Transdev in Dekalb, IL is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
Non-CBA Position:
<ul><li>Competitive compensation package of minimum $15.00 / hour &ndash; Maximum $18.00 / hour
</li></ul>Benefits include:
<ul><li>Vacation: minimum of two (2) weeks
</li><li>Sick days: 5 days
</li><li>Holidays: 12 days; 8 standard and 4 floating
</li><li>Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
</li></ul>Key Responsibilities:
<ul><li>Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
</li><li>Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
</li><li>Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
</li><li>Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
</li><li>Other duties as required.
</li></ul>Qualifications:
<ul><li>High School Diploma or GED; Technical Degree preferred.
</li><li>3-5 years' experience dispatching.
</li><li>Excellent verbal, interpersonal and customer service skills.
</li><li>Problem solving and analytical skills.
</li><li>Must be able to work shifts or flexible work schedules as needed.
</li><li>Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
</li></ul>Physical Requirements:
The essential functions of this position require the ability to:
<ul><li>Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
</li><li>Sit for extended periods (up to 6&ndash;8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
</li><li>Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
</li><li>Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
</li></ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
<ul><li>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
</li><li>Successfully pass a pre-employment drug screen.
</li></ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants:
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 7457
Pay Group: JRY
Cost Center: 237
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants:
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.</div>

Dispatcher

<div>Transdev in Lawrence, Kansas is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
<ul><li>$21.70 - $28.43
</li></ul>(Union Collective Bargaining Agreement PayScale)
o Starting pay $21.70 with progression to $28.43 over 7 years.
Benefits include:
<ul><li>Paid sick leave; medical, dental &amp; vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement
</li></ul>benefits, and company holidays.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
<ul><li>Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
</li><li>Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
</li><li>Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
</li><li>Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
</li><li>Other duties as required.
</li></ul>Qualifications:
<ul><li>High School Diploma or GED; Technical Degree preferred.
</li><li>1 year of customer service, dispatch experience preferred
</li><li>Must have or be willing to get Class B CDL with Passenger Endorsement.
</li><li>Excellent phone demeanor and customer service skills
</li><li>Ability to work independently
</li><li>Excellent verbal, interpersonal, judgment and problem-solving abilities
</li><li>Experience with word processing, spreadsheets, Internet software, e-mail, and/or database software preferred.
</li><li>Basic computer skills are required.
</li><li>Must be able to read a map and possess knowledge of the service area.
</li><li>Must be hospitable, guest/customer service oriented, and be willing to serve the needs of passengers.
</li><li>Problem solving and analytical skills.
</li><li>Must be able to work shifts or flexible work schedules as needed.
</li><li>Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
</li></ul>Physical Requirements:
The essential functions of this position require the ability to:
<ul><li>Sit for extended periods (up to 6&ndash;8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
</li><li>Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
</li><li>Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
</li></ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.jobs@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
<ul><li>Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
</li><li>Successfully pass a pre-employment drug screen.
</li></ul>About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 7701
Pay Group: DVF
Cost Center: 55357
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants:
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev &ndash; the mobility company &ndash; empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.</div>

<div>All Fleet Inc is a multifaceted diesel repair company providing 24-hour road service. We are looking for a dynamic individual to be a full-time 2nd shift dispatcher for a fleet of 100+ technicians for over the road repair. Industry/Call center experience is required.
You will be joining a team of dispatchers supporting customers, calling in due to a breakdown and requesting immediate repair service, or needing standard service. For each call, you will gather the details including the problem with the truck/trailer or vehicle, the driver's location, and any special information. You Dispatch a local mobile technician to diagnose the problem. You will often serve as the lifeline at the end of the phone who will get them the help, they need to get back on the road quickly and meet their obligations.
Responsibilities of the Dispatcher / Customer Service Representative
<ul><li>Answer emergency and non-emergency calls and document important information.</li><li>
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.</li><li>
Ability to think ahead and plan for the most efficient routes and use of techs to complete work.</li><li>
Operate and manage a multi-line telephone console system.</li><li>
Prioritize and organize calls according to urgency.</li><li>
Supervise the route and status of field units to prioritize their daily schedule.</li><li>
Maintain and update call logs, call records, and other important documentation.</li><li>
Computer, phone, and text communication with technicians and customers.</li><li>
Managing large company accounts for the company's building relationship with key personnel.</li><li>
Communicate with drivers and mechanics on repairs and service needs of trucks and trailers.</li><li>
Investigating and resolving queries and issues raised by national accounts.</li></ul>
Requirements of the Dispatcher / Customer Service Representative
<ul><li>Skill in multi-tasking</li><li>
Experience handling stressful situations</li><li>
Excellent communication skills</li><li>
Superb organizational and interpersonal skills.</li></ul>
Benefits of the Dispatcher / Customer Service Representative
<ul><li>Paid Weekly</li><li>
Benefits Package (Health, Dental, and Vision)</li><li>
401K and life insurance</li><li>
2 weeks&acirc;&euro;&trade; vacation time after 1 year</li></ul></div>

2nd Shift Dispatcher / Customer Service Representative

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1st Shift Dispatcher / Customer Service Representative

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3rd Shift Dispatcher / Customer Service Representative

Dispatcher (Stapleton)

Dispatcher

Dispatcher

2nd Shift Dispatcher / Customer Service Representative