room attendant supervisor

Accor

<div>
 
 Company Description
 
 
 
 
 La Cigale Hotel Managed by Accor
 
 is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets&mdash;including two nightlife venues and outdoor seating areas&mdash;two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city&rsquo;s commercial and cultural hubs. As part of
 
 Accor
 
 , a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide for you and your family
 </li>
 <li>
 Learning programs through our Academies designed to sharpen your skills
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities
 </li>
 <li>
 Career development opportunities with national and international promotion opportunities.
 
 
 </li>
 </ul>
 
 Why work for Accor?
 
 
 
 <ul>
 <li>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 </li>
 </ul>
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
 
 
 
 Job Description
 
 
 
 Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:
 
 
 <ul>
 <li>
 Maintain the presentation as requested at hotel/ department meetings and committees
 </li>
 <li>
 Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations
 </li>
 <li>
 Handle guest concerns and react quickly, logging and notifying proper areas to service them
 </li>
 <li>
 Actively participate in daily briefing, daily warm up and department meetings
 </li>
 <li>
 Ensures Room Attendants are informed daily about VIPs, extras &ndash; priority in their section
 </li>
 <li>
 Ensures checkout rooms are returned in a timely manner
 </li>
 <li>
 Verify rooms with Privacy Please indicators and co-ordinate make up with Room Attendants
 </li>
 <li>
 Assist with and lead Room Attendant, Turndown Attendant, and House Attendant with daily duties
 </li>
 <li>
 Train and coach colleagues on expected standards of service
 </li>
 <li>
 Conducts daily inspections of guestrooms and floors
 </li>
 <li>
 Be knowledgeable on all current guest services and events in the hotel
 </li>
 <li>
 Inspect show rooms, guestrooms, guest elevator foyers, storage and supply rooms, and Room Attendant's carts and closets to ensure the quality of work of the Housekeeping Team
 </li>
 <li>
 Notify Room Attendant/ House Attendant of any deficiencies found, and return to correct when applicable. Re-inspect corrected room
 </li>
 <li>
 Physically check discrepant rooms to ascertain status. Confirm status of all rooms at end of day
 </li>
 <li>
 Report any damage, special cleaning, change of soft furnishings etc. to Royal Service on any issues in all areas of the hotel
 </li>
 <li>
 Confirm that all daily duties are completed to standard by: Room Attendants and House Attendant
 </li>
 <li>
 Must be able to perform all Room Attendant and House Attendant duties
 </li>
 <li>
 Work with all Housekeeping staff to maintain and improve guest service scores
 </li>
 <li>
 Ensures all guestrooms have proper furniture; fixtures and amenities and that all set standards for placement are being followed
 </li>
 <li>
 Ensures all Lost and Found items are sent to Royal Service
 </li>
 <li>
 Ensures any Health/Safety matters are reported and followed up
 </li>
 <li>
 To conduct proper handover with each day Floor Supervisor to keep seamless information flow
 </li>
 <li>
 To check any late check outs and non-checked rooms for update before 6:00pm
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Fluency in English (verbal &amp; written) is essential
 </li>
 <li>
 High school diploma preferred, or equivalent
 </li>
 <li>
 Minimum 1-year experience in a supervisory capacity in a hotel housekeeping environment
 </li>
 <li>
 Proven training skills
 </li>
 <li>
 Experience with Hotel Property Management System, Micros-Opera desirable
 </li>
 <li>
 Must be proactive with a meticulous eye for detail
 </li>
 <li>
 Strong organizational, supervisory and communication skills
 </li>
 <li>
 Must be able to convey information and ideas clearly
 </li>
 <li>
 Must be able to evaluate and select among alternative courses of action quickly and accurately
 </li>
 <li>
 Must work well in stressful, high-pressure situations
 </li>
 <li>
 Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guest
 </li>
 <li>
 Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Housekeeping Supervisor

<div>Company Description 
La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets&mdash;including two nightlife venues and outdoor seating areas&mdash;two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city&rsquo;s commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.
What is in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li><li>
Career development opportunities with national and international promotion opportunities.</li></ul>
Why work for Accor?<ul><li>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS 
Job Description 
Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:<ul><li>
Maintain the presentation as requested at hotel/ department meetings and committees</li><li>
Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations</li><li>
Handle guest concerns and react quickly, logging and notifying proper areas to service them</li><li>
Actively participate in daily briefing, daily warm up and department meetings</li><li>
Ensures Room Attendants are informed daily about VIPs, extras &ndash; priority in their section</li><li>
Ensures checkout rooms are returned in a timely manner</li><li>
Verify rooms with Privacy Please indicators and co-ordinate make up with Room Attendants</li><li>
Assist with and lead Room Attendant, Turndown Attendant, and House Attendant with daily duties</li><li>
Train and coach colleagues on expected standards of service</li><li>
Conducts daily inspections of guestrooms and floors</li><li>
Be knowledgeable on all current guest services and events in the hotel</li><li>
Inspect show rooms, guestrooms, guest elevator foyers, storage and supply rooms, and Room Attendant's carts and closets to ensure the quality of work of the Housekeeping Team</li><li>
Notify Room Attendant/ House Attendant of any deficiencies found, and return to correct when applicable. Re-inspect corrected room</li><li>
Physically check discrepant rooms to ascertain status. Confirm status of all rooms at end of day</li><li>
Report any damage, special cleaning, change of soft furnishings etc. to Royal Service on any issues in all areas of the hotel</li><li>
Confirm that all daily duties are completed to standard by: Room Attendants and House Attendant</li><li>
Must be able to perform all Room Attendant and House Attendant duties</li><li>
Work with all Housekeeping staff to maintain and improve guest service scores</li><li>
Ensures all guestrooms have proper furniture; fixtures and amenities and that all set standards for placement are being followed</li><li>
Ensures all Lost and Found items are sent to Royal Service</li><li>
Ensures any Health/Safety matters are reported and followed up</li><li>
To conduct proper handover with each day Floor Supervisor to keep seamless information flow</li><li>
To check any late check outs and non-checked rooms for update before 6:00pm</li></ul> 

Qualifications 
<ul><li>
Fluency in English (verbal &amp; written) is essential</li><li>
High school diploma preferred, or equivalent</li><li>
Minimum 1-year experience in a supervisory capacity in a hotel housekeeping environment</li><li>
Proven training skills</li><li>
Experience with Hotel Property Management System, Micros-Opera desirable</li><li>
Must be proactive with a meticulous eye for detail</li><li>
Strong organizational, supervisory and communication skills</li><li>
Must be able to convey information and ideas clearly</li><li>
Must be able to evaluate and select among alternative courses of action quickly and accurately</li><li>
Must work well in stressful, high-pressure situations</li><li>
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guest</li><li>
Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Louvre Hotels Group MENA

<div>
 As a Housekeeping Supervisor, you play a crucial role in ensuring the cleanliness and orderliness of guestrooms, public areas, and back-of-house spaces. Your responsibilities include overseeing the housekeeping team, implementing cleaning schedules, and maintaining high standards. You lead by example, fostering a positive and efficient work environment, while actively contributing to the overall guest satisfaction and operational excellence of the hotel.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Organize and assign daily tasks to Housekeeping Attendants, ensuring efficient service on guest floors.
 </li>
 <li>
 Provide necessary resources, such as keys and supplies, to Housekeeping Attendants for their daily tasks.
 </li>
 <li>
 Handle guest requests and complaints with care, ensuring effective resolution to enhance guest satisfaction.
 </li>
 <li>
 Inspect guest rooms regularly, ensuring cleanliness and adherence to the hotel's quality assurance standards.
 </li>
 <li>
 Monitor room status and communicate effectively with the Front Office Department for efficient operations.
 </li>
 <li>
 Report damaged items and broken equipment to the Engineering Department and follow set procedures for lost and found items.
 </li>
 <li>
 Order Housekeeping supplies on time and manage inventory procedures to maintain sufficient stock levels.
 </li>
 <li>
 Evaluate Housekeeping Attendant performance, providing feedback and reporting any issues to the Assistant Executive Housekeeper / Assistant Housekeeping Manager.
 </li>
 <li>
 Train Room Attendants on Standards of Performance (SOPs) to maintain desired performance levels and uphold quality assurance standards.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Accor Group

Job Title Room Attendant Housekeeping Operations Dubai, UAE Job Description Room Attendant Housekeeping Operations Dubai, UAE Position Overview Accor is looking for a dedicated Room Attendant to join its housekeeping team at a luxury hotel in Dubai. This hands-on role is ideal for individuals passionate about guest comfort, cleanliness, and attention to detail. If you're ready to be part of a world-class hospitality team that values service excellence and career growth, this opportunity is for you. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Housekeeping / Janitorial Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Guest Room Cleaning and Comfort As a Room Attendant, you will play a key role in ensuring a clean, comfortable, and welcoming environment for all guests. You will be responsible for the upkeep of guest rooms, responding to special requests, and maintaining high cleanliness standards in line with Accor's brand expectations. This role requires reliability, efficiency, and a proactive attitude in daily operations. What You ll Do * Receive and review daily assignment sheets from the housekeeping office * Organize the housekeeping trolley with fresh linen, guest amenities, and supplies before starting the shift * Attend housekeeping section briefings and note guest requests from the supervisor * Respect Do Not Disturb (DND) signs and report the list of rooms with DND status at shift end * Clean and prepare guest rooms, ensuring all areas, including bathrooms and beds, meet hygiene and comfort standards * Replenish room amenities, minibar items, and stationeries as required * Report maintenance issues or safety hazards immediately to the housekeeping supervisor * Replace soiled or damaged items, remove rotten flowers, clean vases, and place fresh arrangements * Ensure all items and equipment are safely returned and service areas are secured at end of shift * Follow Accor guest interaction protocol acknowledge guests, maintain eye contact, and greet professionally * Adhere to safety policies and housekeeping standards while entering or exiting guest rooms * Handle guest belongings respectfully and report any valuables left exposed * Assist with maintaining stock levels and cleanliness in housekeeping pantries and trolleys Ideal Profile Reliable and Guest-Focused * Previous housekeeping experience in hotels is preferred * Strong attention to detail and commitment to cleanliness standards * Able to manage physical tasks such as lifting, bending, and standing for extended periods * Friendly, professional demeanor and guest service mindset * Ability to work under pressure and maintain productivity during busy hours * Team-oriented and dependable, with good communication skills * Basic understanding of safety and hygiene regulations in hospitality

Room Attendant Housekeeping Operations

Mercure Gold Hotel

As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:<ul><li>Allocate work duties to Team Members</li><li>Perform routine inspections of all check out rooms and spot checks of all occupied rooms</li><li>Report and follow up on any maintenance defects or other issues</li><li>Inspect, routinely, service areas, store rooms and corridors</li><li>Schedule and supervise deep cleaning and any other projects</li><li>Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required</li><li>Manage, efficiently, stock control and the maintenance of equipment</li><li>Provide excellent Guest service, including VIP and other special requirements</li><li>Ensure the adherence to hotel brand standards at all times</li></ul>What are we looking for?<ul><li>Previous experience in a Housekeeping supervisory role</li><li>A successful track record of managing a team</li><li>Attention to details</li><li>Strong communication skills</li><li>A passion for delivering exceptional levels of guest service</li><li>Proficiency, preferred, with computers and computer programs, including Microsoft Office</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,100.00 per month

Mandarin Oriental Hotel Group

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Room Attendant to join our Housekeeping Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centers. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Under the supervision of the housekeeping manager, the Room Attendant is responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel.

As a Room Attendant, you will be responsible for the following duties:
<ul>
<li>Clean assigned guest rooms according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.</li>
<li>Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair.</li>
<li>Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.</li>
<li>Keep informed of hotel product and service knowledge in order to answer guest questions.</li>
<li>Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.</li>
<li>Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of shift, report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.</li>
<li>Verify the physical status of room and updates Order Taker of any discrepancies found.</li>
<li>Report at once to Supervisor and Order Taker lost and found items and coordinates with Order Taker when to bring items down.</li>
<li>Provide the turn down service to assigned guest rooms according to standards established by the hotel. It involves, but not limited to, turning down the bed, replenishing guest room and bath supplies and cleaning the bathroom if necessary. Help control guest and cleaning supplies to save costs.</li>
<li>Clean assigned guest rooms, the late check out and late service required by guests, according to standards established by the hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, vacuuming the carpet.</li>
<li>Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.</li>
<li>Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.</li>
<li>Keep informed of hotel products and services knowledge in order to answer guest questions.</li>
<li>To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace.</li>
<li>Any other duties, which may be assigned to you from time to time as directed by your supervisor or Manager.</li>
</ul>
As Room Attendant, we expect from you:
<ul>
<li>Minimum of 1-year experience in a similar role with preferable previous experiences in a four and five-star hotel.</li>
<li>Basic High school (10 years of schooling), Diploma or vocational training in hospitality.</li>
<li>Basic English communication skills.</li>
<li>Good personality and positive attitude, energetic, friendly, flexible, motivated, and able to work independently.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Room Attendant

Hilton

LXR Hotels &amp; Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests and extraordinary opportunities for our team members.What will I be doing?As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:Allocate work duties to Team MembersPerform routine inspections of all check out rooms and spot checks of all occupied roomsReport and follow up on any maintenance defects or other issuesInspect, routinely, service areas, store rooms and corridorsSchedule and supervise deep cleaning and any other projectsManage and train Room Attendants and other Team Members to ensure their performance is to the standards requiredManage, efficiently, stock control and the maintenance of equipmentProvide excellent Guest service, including VIP and other special requirementsEnsure the adherence to hotel brand standards at all timesWhat are we looking for?Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous experience in a Housekeeping supervisory roleA successful track record of managing a teamStrong organizational and analytic skillsAn attention to detailsStrong communication skillsA passion for delivering exceptional levels of guest serviceProficiency, preferred, with computers and computer programs, including Microsoft OfficeWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century,

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