room attendant supervisor

Alila Hinu Bay

<div><div><p>Summary</p><div><p>
Leadership</p><p>
1. Be actively involved in building teamwork and enhancing the team&rsquo;s commitment to their work and the hotel</p><p>
2. Understand the hotel&rsquo;s vision and brand personality and ensure it is integrated in your daily work practices</p><p>
3. Actively and successfully train people to work according to hotel&rsquo;s standards</p><p>
4. Recognize outstanding individual performance in your team and deal with substandard performance fairly, immediately and constructively</p><p>
5. Ensure all employees under your supervision are scheduled in accordance with business needs</p><p>
</p><p>General Responsibility</p><p>
1. Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues</p><p>
2. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel&rsquo;s service or reputation</p><p>
3. Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards</p><p>
4. Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs</p><p>
5. Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues</p><p>
6. Care about your work environment and make sure it is tidy and well maintained</p><p>
7. Be reliable and ensure you are at work on time</p><p>
8. Know your role in case of emergency such as bomb threat, flood, fire etc</p><p>
9. Understand the Employee Handbook and comply with the standards it outlines</p><p>
10. Carry out all professionally reasonable instructions given by your supervisor</p><p>
11. Ensure Mini bar procedures are implemented and followed and regularly conducts spot checks with F&amp;B assistant.</p><p>
12. Assist the managers in planning the weekly roster and training, maintain workplace communication board, submit all guest / staff incident reports.</p><p>
</p><p>Technical Expertise</p><p>
ROOMS</p><p>
1. Check the general condition in the room and note down any faults and discrepancy found for prompt action, see that all the corridors and passage ways are clean at the time of checking.</p><p>
2. To have a complete knowledge of chemical products and their proper and economical use, all Housekeeping machines and equipment for operation and maintenance.</p><ul><li><p>
To prepare daily task for HK Attendant and assign them to their specific work areas and instruct them to use the proper and correct equipment and chemical</p></li><li><p>
To inspect all public areas, arrival rooms, check outs, OOS/OOO rooms, occupied rooms, VIPs and long stay guest rooms in designated areas daily, and ensure all amenities are placed based on VIP codes.</p></li><li><p>
To coordinate with the Front Office of VIP rooms, unexpected departures, queue rooms, early arrivals and extended stays and room changes.</p></li><li><p>
To assist in monthly inventory and daily checking of linen store in the pantry and make sure that the supplies is complete as the standard established</p></li><li><p>
To prepare daily and evening HK report in floor under his/her responsibility and inform to the HK Clerk for up date status release</p></li><li><p>
Receive Room Status from HK Attendant</p></li><li><p>
Assist in checking up guest supplies, according to requisition and receiving supplies</p></li><li><p>
To distribute card key, mobile and buggy and make sure that they will be returned after finish of work in good condition</p></li><li><p>
To have daily room inspection and report any kind of damage to be repair</p></li><li><p>
Responsible in turn down service and all the guest request</p></li><li><p>
To check the following up of engineering report for repair the out of order room and make sure all done by daily room inspection</p></li></ul><p>
PUBLIC AREA</p><ul><li><p>
Responsible to the cleanliness of all public areas and back of the house</p></li><li><p>
Check general condition in public area, pantry, stores and take action.</p></li><li><p>
Prepare daily HK Attendant assignment to their specific work area and instruct them to use equipment &amp; chemical correctly</p></li><li><p>
Check &amp; inspect vacuum cleaners, buffing machines, buckets and all equipments, ensure that all equipment are complete and in working condition</p></li><li><p>
Assist in monthly inventory and daily checking of consumable items and chemical in Public area stores and make sure that all supplies are in stock</p></li><li><p>
Prepare daily assignment job for the Rm/PA Attendant under his responsibility</p></li></ul><p>
</p></div></div><div><p>Qualifications</p><div><ul><li>
Minimum Secondary School with relevant experience</li><li>
Knowledge of housekeeping chemicals and their hazards, health, safety and environmental procedures</li><li>
Good communication skill in English and Hindi</li></ul></div></div></div>

HOUSE KEEPING SUPERVISOR

Accor

<div><b>Company Description</b><p><b><br>
Join</b><b> us at Accor, </b><b>where</b><b> life pulses </b><b>with</b><b> passion!</b>
</p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
</p><p>By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
</p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
</p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
</p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><p><b>
Hospitality</b><b> </b><b>is</b><b> a </b><b>work</b><b> of </b><b>heart</b><b>,</b>
<br>
<b>Join</b><b> us and </b><b>become</b><b> a </b><b>Heartist</b><b>&reg;.</b></p><b><br>
Job Description</b><br>
<ul><li>
Follow daily task with room attendant.</li><li>
Ensure the room attendant are following sequence of cleaning.</li><li>
Ensure VIP amenities are in room before guest&rsquo;s arrival.</li><li>
Ensure special attention given to VIP rooms.</li><li>
Ensures that all flower arrangements look pleasant before the delivery to the rooms.</li><li>
Ensure extra bed and extra amenities are in room before the guest&rsquo;s arrival.</li><li>
Conducts daily inspection of employee grooming.</li><li>
Inspects all guest rooms, corridors and stores on a daily basis to ensure highest standard of cleanliness.</li><li>
Conducts on the job training for all Room Attendants.</li><li>
Maintains effective employee relations.</li><li>
Checks and maintains equipment and machines used.</li><li>
Attends daily briefing with EKH/AEH in Housekeeping.</li><li>
Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper and Security Office immediately.</li><li>
Proper handover and takeover of the incoming and outgoing shifts to be handled well.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Proven work experience as a Housekeeping Supervisor or similar role.</li><li>
Knowledge of cleaning techniques and products.</li><li>
Ability to handle heavy equipment and machinery used in cleaning.</li><li>
Ability to walk, bend, push, pull and lift repetitively during working hours.</li><li>
Excellent organizational and team management skills.</li><li>
Good communication and interpersonal skills.</li><li>
High school diploma or equivalent; Degree in hotel management is a plus.</li></ul><br>
<b>
Additional Information</b><p><br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Housekeeping Supervisor

Rixos

<div><b>Company Description</b><p><br>
We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Ennismore / Accor&rsquo;s limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow&rsquo;s hospitality.</p><p>
Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.</p><p>
SALARIES AND BENEFITS</p><ul><li>
Competitive Salary</li><li>
Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>
Vacation tickets /benefits provided by the hotel</li><li>
Medical Insurance Provided</li></ul><br>
<b>
Job Description</b><p><b><br>
Position Overview:</b></p><p>
The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness, presentation, and guest service across assigned areas of the hotel. This role involves supervising Room Attendants conducting room and area inspections, and coordinating with various departments to ensure guest satisfaction and operational excellence.</p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Supervise daily operations of assigned guestroom floors and public areas.</p></li><li><p>
Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.</p></li><li><p>
Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency.</p></li><li><p>
Respond promptly to guest requests and ensure all preferences or special instructions are followed.</p></li><li><p>
Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards.</p></li><li><p>
Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained.</p></li><li><p>
Report and follow up on maintenance issues or discrepancies in room status.</p></li><li><p>
Enforce proper use and care of housekeeping equipment and supplies.</p></li><li><p>
Coordinate with Front Office and Engineering for smooth room operations and maintenance follow-ups.</p></li><li><p>
Assist in planning staff schedules and daily task assignments.</p></li></ul><b><br>
Qualifications</b><p><b><br>
Qualifications:</b></p><ul><li><p>
Minimum 2&ndash;3 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory capacity.</p></li><li><p>
Strong knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.</p></li><li><p>
Excellent communication and interpersonal skills.</p></li><li><p>
Proficient in using housekeeping software and basic Microsoft Office applications.</p></li><li><p>
High attention to detail and strong organizational skills.</p></li><li><p>
Fluency in English; additional languages are an asset.</p></li></ul></div>

<div><div>Company Description</div><p><br>
We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Ennismore / Accor&rsquo;s limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow&rsquo;s hospitality.</p><p>
Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.</p><p>
SALARIES AND BENEFITS</p><ul><li>
Competitive Salary</li><li>
Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks</li><li>
Vacation tickets /benefits provided by the hotel</li><li>
Medical Insurance Provided</li></ul><div><br>
Job Description</div><p><b><br>
Position Overview:</b></p><p>
The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness, presentation, and guest service across assigned areas of the hotel. This role involves supervising Room Attendants conducting room and area inspections, and coordinating with various departments to ensure guest satisfaction and operational excellence.</p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Supervise daily operations of assigned guestroom floors and public areas.</p></li><li><p>
Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.</p></li><li><p>
Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency.</p></li><li><p>
Respond promptly to guest requests and ensure all preferences or special instructions are followed.</p></li><li><p>
Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards.</p></li><li><p>
Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained.</p></li><li><p>
Report and follow up on maintenance issues or discrepancies in room status.</p></li><li><p>
Enforce proper use and care of housekeeping equipment and supplies.</p></li><li><p>
Coordinate with Front Office and Engineering for smooth room operations and maintenance follow-ups.</p></li><li><p>
Assist in planning staff schedules and daily task assignments.</p></li></ul><div><br>
Qualifications</div><p><b><br>
Qualifications:</b></p><ul><li><p>
Minimum 2&ndash;3 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory capacity.</p></li><li><p>
Strong knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.</p></li><li><p>
Excellent communication and interpersonal skills.</p></li><li><p>
Proficient in using housekeeping software and basic Microsoft Office applications.</p></li><li><p>
High attention to detail and strong organizational skills.</p></li><li><p>
Fluency in English; additional languages are an asset.</p></li></ul></div>

HILTON TÜRKİYE

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><div>
<b><i>Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955</i></b><br>
<br>
<i>Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we&rsquo;ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.</i><br>
<br>
<b><i>Historic Moments at Hilton Istanbul</i></b><br>
<ul><li><i>Hilton Istanbul was the first modern hotel built in Europe after the Second World War.</i></li>
<li><i>Hilton Istanbul appears in the opening scene of 1963&rsquo;s From Russia with Love, starring Sean Connery as James Bond.</i></li>
<li><i>Istanbul&rsquo;s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul&rsquo;s first happy hour.</i></li>
<li><i>Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.</i></li>
<li><i>Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.</i></li>
</ul>
<br>
Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.<br>
<br>
As Hilton T&uuml;rkiye we have been awarded with the Great Place to Work Academy &ndash; Best Place to Work award many times.<br>
<br>
<b>THE ROLE</b><br>
<br>
At Hilton, we are committed to delivering exceptional Guest experiences across our rooms and facilities. As a <b>Floor Supervisor</b>, you will supervise Room Attendants to ensure an excellent Guest and Member experience, monitor housekeeping standards, and assist the Head Housekeeper in daily operations.<br>
<br>
<b>Position Title:</b> Floor Supervisor<br>
<b>Location:</b> &#304;stanbul<br>
<b>Company:</b> Hilton &ndash; T&uuml;rkiye<br>
<b>Job Type:</b> Full-Time<br>
<b>Salary:</b> Competitive, with benefits package</div><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><div>
<b>KEY RESPONSIBILITIES</b><br>
<ul><li><i>Supervise Room Attendants to deliver excellent Guest experiences.</i></li>
<li><i>Allocate daily rooms and deep cleaning tasks to team members.</i></li>
<li><i>Manage guest requests, including VIP amenities, and communicate them to relevant team members.</i></li>
<li><i>Conduct routine inspections of guest bedrooms to ensure standards are met.</i></li>
<li><i>Resolve guest queries efficiently and ensure positive outcomes.</i></li>
<li><i>Carry out lost property procedures.</i></li>
<li><i>Report maintenance issues to the Maintenance/Engineering Department.</i></li>
<li><i>Assist the Head Housekeeper with training and development of team members.</i></li>
<li><i>Comply with hotel security, fire regulations, and health &amp; safety legislation.</i></li>
<li><i>Collaborate with other departments and maintain good working relationships.</i></li></ul><br>
<br>
<br>
<b>IDEAL CANDIDATE PROFILE</b><br>
<ul><li><i>Previous experience supervising a team in housekeeping or a similar role.</i></li>
<li><i>Experience in the hotel or cleaning industry, preferably in luxury hotels.</i></li>
<li><i>Strong communication skills, both verbal and written.</i></li>
<li><i>Committed to delivering high standards of customer service and cleanliness.</i></li>
<li><i>Good interpersonal skills and ability to work independently or as part of a team.</i></li>
<li><i>Positive attitude, attention to detail, and willingness to develop team members and self.</i></li>
<li><i>IT proficient is an advantage.</i></li></ul><br>
<br>
<br>
<b><i>WHAT ARE WE LOOKING FOR?</i></b><br>
<br>
Since being founded in 1919, Hilton has been a leader in hospitality. We look for team members who demonstrate our Values:<br>
<ul><li><b><i>Hospitality </i></b><i>&ndash; Passionate about delivering exceptional Guest experiences.</i></li>
<li><b><i>Integrity </i></b><i>&ndash; Always doing the right thing.</i></li>
<li><b><i>Leadership </i></b><i>&ndash; Leading teams effectively and inspiring colleagues.</i></li>
<li><b><i>Teamwork </i></b><i>&ndash; Supporting and collaborating with others.</i></li>
<li><b><i>Ownership </i></b><i>&ndash; Taking responsibility for actions and outcomes.</i></li>
<li><b><i>Now </i></b><i>&ndash; Acting with urgency and discipline.</i></li>
</ul>
<br>
<b>Work Location: </b>Hilton &#304;stanbul Bosphorus</div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Floor Supervisor
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Uzman
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; &#350;i&#351;li
<p>Harbiye, Cumhuriyet Caddesi no 50, &#350;i&#351;li/&#304;stanbul</p>
<ul><div>Toplu Ta&#351;&#305;maya Eri&#351;im</div></ul>
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>0-25 y&#305;l
</div></div><div><p><b>&#304;lk Yay&#305;nlama Tarihi</b></p>
<div>:</div>
<div>22.08.2025
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>17.09.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>20.10.2025</div></div></ul></div>

Floor Supervisor

City Centre Rotana Doha

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 <br/>
 <br/>
 As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Prepare Housekeeping Attendants job assignments
  </li>
  <li>
   Issue keys and supplies to Housekeeping Attendants
  </li>
  <li>
   Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
  </li>
  <li>
   Attend daily meetings and receive special instructions
  </li>
  <li>
   Receive check-outs before reporting them as vacant
  </li>
  <li>
   Receive special requests from guests and carry them out
  </li>
  <li>
   Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
  </li>
  <li>
   Fill out report and hand over found articles to the lost and found department
  </li>
  <li>
   Supervise cleaning of guest rooms, corridors and stairwells
  </li>
  <li>
   Train and assist Housekeeping Attendants and advise Superior about performance
  </li>
  <li>
   Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 <br/>
 <br/>
 Understanding Hotel Operations
 <br/>
 <br/>
 Effective Communication
 <br/>
 <br/>
 Planning for Business
 <br/>
 <br/>
 Supervising People
 <br/>
 <br/>
 Understanding Differences
 <br/>
 <br/>
 Supervising Operations
 <br/>
 <br/>
 Teamwork
 <br/>
 <br/>
 Adaptability
 <br/>
 <br/>
 Customer Focus
 <br/>
 <br/>
 Drive for Results
</div>


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