room manager

Sagora Senior Living

<div>The Dining Room Manager is an organized and friendly individual who thrives in a fast-paced environment and has a passion for serving others. They withhold a high level of hospitality and guest satisfaction by working closely with the Culinary Director in hiring and scheduling serving staff and ensuring Residents are receiving the highest quality service at every meal.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!
Did you know that our name Sagora comes from the combination of two words &ndash; Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits:
<ul><li>Company-paid telemedicine service for all full-time benefit-eligible team members</li>
<li>On-Demand Pay &ndash; request a pay advance!</li>
<li>Discount and rewards program &ndash; use for electronics, food, car buying, travel, fitness, and more!</li>
<li>Health/ Dental/ Vision/ Disability/ Life Insurance</li>
<li>Flex Spending Account</li>
<li>Dependent Care Flex Plan</li>
<li>Health Savings Account</li>
<li>401(k) Retirement Savings Plan with company matching!</li>
<li>Paid time off and Holiday pay</li>
<li>Team Member Assistance Program &ndash; counseling services at the other end of the phone!</li>
<li>Discounted Meal Tickets</li>
<li>Referral Bonus Program &ndash; earn money for referring your friends!</li>
<li>Tuition Assistance (for programs directly related to team member's position)</li>
<li>Lasting relationships with our residents who have so much wisdom to share!</li>
</ul>
Position Details:
Community Name: Lyndale at Edmond
Address: 1225 Lakeshore Drive, Edmond, OK 73013
Phone number: 405.340.5311
Status (FT/PT/PRN): FT
Shift(s): 11a-7p; fill in where needed
Starting Pay: $13.20-16.86
What does a Dining Room Manager at Sagora do?
<ul><li>Interview, select, and train new culinary associates in conjunction with the Culinary Director</li>
<li>Schedule servers</li>
<li>Maintain the flow of service from the kitchen to the dining room to ensure all residents receive their preferences in both food and beverages timely</li>
<li>Always keep the dining room clean and service ready</li>
<li>Deep clean kitchen on a monthly basis</li>
<li>Management and supervision of all service associates assigned to dining room</li>
<li>Execution of catering responsibilities as assigned by supervisor</li>
<li>Assist with management of alcohol service in accordance with state and federal regulations and Sagora Senior Living policies</li>
<li>Management of all sanitation and safety functions and responsibilities</li>
<li>Maintain proper personal appearance and hygiene according to established procedures for all food and beverage associates</li>
<li>Assist with any records, reports, and paperwork as assigned</li>
<li>Develop and maintain good working relationships with associates</li>
<li>Learn all departmental systems and serve as a relief backup operator for these systems as needed</li>
</ul>
What do you need to be a Dining Room Manager?
<ul><li>High school diploma or equivalent; Associate degree preferred (Hospitality Management desired)</li>
<li>3 years of progressive experience in the hospitality industry or equivalent educational and experience combination</li>
<li>Must have a current Food Handler's permit</li>
<li>Ability to work all shifts and cover for shift openings that occur</li>
<li>Organization skills with ability to multi-task in a fast paced, team-oriented environment</li>
<li>Excellent verbal and written communication skills and able to communicate effectively with 
residents, families, and other team members.</li>
</ul>
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.</div>

Dining Room Manager

Blackberry Farm

<div>The Assistant Restaurant Manager supports the Dining Room Manager and other ADRMs in overseeing daily operations of a high-volume, fine dining restaurant within a luxury resort setting. This role ensures exceptional guest service, seamless front-of-house operations, and strong collaboration with the culinary team to deliver world-class dining experiences. The Assistant Manager acts as a leader, mentor, and problem-solver, fostering a culture of professionalism, hospitality, and operational excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Guest Experience &amp; Service Excellence
Uphold and model luxury service standards, ensuring every guest interaction reflects the resort&rsquo;s brand promise.
Proactively engage with guests on the floor, handling special requests, VIPs, and service recovery with professionalism.
Monitor dining room flow to maintain high service levels during peak periods.
Operational Leadership
Assist the DRM in supervising daily operations, including reservations, table assignments, and floor management, openings and closings.
Support of the team on the floor, during service in all capacities of the FOH (sections, bar, wine support) as well as in a catering role (expedition, beverage and service of group and event functions).
Team Development &amp; Leadership
Supervise, coach, and motivate FOH staff to perform at the highest level with strong emotional intelligence and empathy.
Conduct line-ups to communicate standards, company updates/directives/messaging, menu changes, and reservations.
Assist with hiring, onboarding, scheduling, training, and performance reviews of FOH team members.
Promote teamwork and collaboration between FOH and BOH, ensuring smooth communication and mutual respect.
Food &amp; Beverage Expertise
Maintain a high level of knowledge of food, wine, spirits, and service techniques appropriate to fine dining and specifically to the cuisine and Executive Chef of the restaurant.
Support continuous menu and wine training for FOH staff to ensure confidence and accuracy in guest interactions.
Standards &amp; Compliance
Ensure adherence to health, safety, and sanitation standards across the restaurant.
Maintain compliance with local, state, and resort policies, including alcohol service regulations.
Support brand consistency through attention to detail in ambiance, cleanliness, and presentation.
Qualifications<ul><li>
Minimum 1-2 years in a Captain or supervisor leadership level in a BF/BMTN restaurant required.
</li><li>Strong knowledge of food, wine, and beverage programs, with ability to train and guide staff.</li><li>
Proven ability to lead in a fast-paced, high-pressure environment while maintaining luxury service standards.</li><li>
Foundational leadership, interpersonal, and communication skills that are in alignment with Blackberry Farm Leadership values and competencies</li><li>
Proficiency in Micros, Microsoft Office, Resort Suite and ResDiary.
</li><li>Flexible schedule with availability on nights, weekends, and all company recognized holidays.</li></ul>
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members and Managers and interact with our guests.
SUPERVISORY RESPONSIBILITIES<ul><li>
Dining Room Supervisors and Line Level Team</li></ul>
EDUCATION AND / OR EXPERIENCE<ul><li>
2-3 years&rsquo; operational management or supervisory experience in upscale dining room</li><li>
Knowledge of wine and spirits</li><li>
Computer experience: word processing, spreadsheets, property management systems</li><li>
High school diploma or equivalent required
</li></ul>LANGUAGE SKILLS<ul><li>
Excellent verbal communication skills</li><li>
Strong listening and high interpretive skills</li><li>
Must be able to communicate effectively with guests, managers, and team members</li></ul>
MATHEMATICAL SKILLS<ul><li>
Knowledge and understanding of property management cashiering procedures</li><li>
Ability to understand and comprehend budgeting issues and labor calculation</li></ul>
REASONING ABILITY<ul><li>
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals</li></ul>
PHYSICAL DEMANDS<ul><li>
Ability to be on your feet for long periods of time</li><li>
Must be able to lift and carry up to 50 lbs.
</li><li>Must be able to safely operate a company vehicle or golf cart
</li></ul>WORK ENVIRONMENT<ul><li>
Restaurant, Dining Room, Bar, Wait Staff and Kitchen
</li><li>4,200 acres of Blackberry Farm property
</li></ul>Blackberry Farm is a Relais &amp; Ch&acirc;teaux property that has provided world renowned hospitality to family, friends and guests for almost 50 years. Our attention to every detail, impeccable service, unique activity offerings and outstanding cuisine have helped Blackberry Farm earn its pedigree as one of the most celebrated small luxury resorts in the world.
A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.
From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.
Blackberry Farm is an Equal Opportunity Employer.</div>

Assistant Dining Room Manager PM

Marriott International

<div>Additional Information 
Job Number25143014 
Job CategoryFood and Beverage &amp; Culinary 
LocationW Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Room Service Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Communicates areas in need of attention to staff and follows up to ensure follow through.</li></ul>
<ul><li>Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Room Service Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Supervises service behaviors of employees and provides feedback to individuals.</li></ul> 
Room Service Financial and Budgeting Goals
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels</li></ul>
<ul><li>Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul> 
Conducting Human Resource Activities
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.</li></ul>
<ul><li>Trains staff and monitors adherence to all cash handling and credit policies and procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Room Service Manager

Crowne Plaza Hotel

<div>At IHG, we believe delivering exceptional experiences starts with passionate people. As the Assistant In-Room Dining Manager, you'll play a key role in managing and elevating our In-Room Dining operations&mdash;ensuring personalized service, premium standards, and seamless guest experiences day and night.

You'll work closely with the In-Room Dining Manager and the wider F&amp;B team to drive service excellence, optimize operations, and uphold the standards that define our IHG brand.
Key Responsibilities

Oversee daily operations of In-Room Dining, ensuring all guest orders are delivered accurately, promptly, and with exceptional presentation.

Lead, train, and support a team of in-room dining servers, order-takers, and attendants&mdash;ensuring consistency in service and adherence to brand standards.

Maintain operational standards in line with IHG guidelines including hygiene, food safety, grooming, and guest service expectations.

Coordinate with culinary and stewarding teams to ensure timely preparation and delivery of orders.

Handle guest requests and complaints professionally, efficiently resolving any service issues with empathy and urgency.

Monitor and manage stock levels, equipment, and supplies to ensure operational readiness at all times.

Assist in scheduling, labor management, and cost control to support budget targets.

Support the In-Room Dining Manager in menu planning, promotions, and service innovations that enhance guest satisfaction and revenue.

Foster a culture of continuous improvement, team collaboration, and guest-focused service.
What we need from you

At least 2 years&rsquo; experience in a supervisory or assistant manager role in In-Room Dining or F&amp;B within a 4- or 5-star hotel.

Strong leadership and communication skills.

Passion for hospitality and delivering outstanding guest service.

Knowledge of food safety and HACCP standards.

Flexibility to work a variety of shifts including weekends and holidays.

Experience with POS systems and basic Microsoft Office applications.
What we offer

We&rsquo;ll reward all your hard work with a competitive salary and benefits &ndash; including hotel discounts worldwide, duty meals, laundry, and career development opportunities within the IHG family. Join us and you&rsquo;ll become part of the global IHG team &ndash; and like all teams, we&rsquo;re only as strong as the people in it. So, join us and make a difference.

Don&rsquo;t just work &ndash; belong. 
At IHG, we celebrate individuality and embrace diversity. Join us and let your passion shine.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Assistant In Room Dining Manager

HRSG

What You&rsquo;ll Do:- Lead all MEP works: HVAC, electrical, lighting, fire alarm, plumbing &amp; BMS- Coordinate with civil, architectural &amp; systems teams- Supervise subcontractors &amp; ensure project milestones are met- Enforce HSE compliance &amp; ensure quality installations- Support Testing &amp; Commissioning and client handover- Report progress, resolve issues, and manage site documentationWhat We&rsquo;re Looking For:- Bachelor's in Mechanical or Electrical Engineering- 10+ years in MEP site management (control rooms/data centers preferred)- Strong grasp of SCADA, BMS, and integrated systems- Leadership, problem-solving, and cross-team coordination skills- Fluent in English &amp; Urdu- Familiar with QA/QC, AutoCAD, MS Office &amp; project management toolsNice to Have:- Experience in utility, smart grid, or critical infrastructure projects- Knowledge of Primavera/MS Project and modern reporting toolsJob Types: Full-time, Contract Contract length: 12 monthsPay: Rs350,000.00 - Rs380,000.00 per monthWork Location: In person

Control Room Site Manager

Conservatorium Hotel

<div><div><div>Assistant Outlet Manager - In Room Dining
 <div></div><div><div><ul><div>JR-02948
</div> </ul></div><div></div><div><ul><div>Food &amp; Beverage
</div> </ul></div><div></div><div><ul><div>Full time
</div> </ul></div><div></div><div><ul><div>Permanent
</div><div></div><div><div>Mandarin Oriental, Doha
</div></div>
</ul></div></div><div>Assistant In Room Dining Manager
Mandarin Oriental, Doha is looking for a Assistant In Room Dining Manager 
to join our Food &amp; Beverage team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
About the job
Based at Mandarin Oriental, Doha within the Food &amp; Beverage Department in Doha, the Assistant In Room Dining Manager will support the In Room Dining Manager in all related operational, administrative and financial aspects of In Room Dining including potential catering events in guest rooms, suites and apartments as well as the placement of rooms amenities and managing of minibar pantries in coordination with the Front Office and Housekeeping Team. The Assistant In Room Dining Manager reports to the In Room Dining Manager.
As Assistant In Room Dining Manager, you will be responsible for the following duties:<ul>
<li>
Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence.</li>
<li>
Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.</li>
<li>
Create and maintain a great synergy between In Room Dining and all other F&amp;B outlets as well as the related Rooms Division departments.</li>
<li>
Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team.</li>
<li>
Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays.</li>
</ul>
As Assistant In Room Dining Manager, we expect from you:<ul><li>
Experience as Assistant In Room Dining Manager in a high volume in room dining with highest levels of service is preferred.</li></ul><ul><li>
Degree or Higher National Diploma in Hospitality/Hotel/Business Management.</li></ul><ul><li>
Knowledge of In Room Dining service procedures and standards.</li></ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>
A competitive salary and benefits packages</li>
</ul><ul>
<li>Transportation and Housing provided</li>
<li>
Relocation and Vacation Tickets</li>
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div>

Assistant Outlet Manager - In Room Dining

Naik Foundation

A Room Division Manager in a hotel is responsible for overseeing the operations of both the Front Office and Housekeeping departments. This position is key in ensuring guest satisfaction, managing operational efficiency, and maintaining high standards of service. Here&rsquo;s a detailed job description for the role of a Room Division Manager:Job Title: Room Division ManagerDepartment: Rooms DivisionReports To: General Manager / Director of OperationsKey Responsibilities:1. Department Management:<ul><li>Oversee the daily operations of both the Front Office (reception, concierge, guest services) and Housekeeping departments.</li><li>Ensure both departments work cohesively to provide exceptional guest service and maintain high operational standards.</li><li>Develop and implement standard operating procedures (SOPs) for all departments under the Room Division.</li></ul>2. Guest Satisfaction:<ul><li>Monitor and address guest feedback to maintain and improve satisfaction levels.</li><li>Ensure the rooms meet cleanliness and quality standards, and that guest inquiries are handled promptly and professionally.</li><li>Resolve guest complaints or issues relating to room assignments, service, and other room-related matters.</li></ul>3. Team Leadership:<ul><li>Supervise, motivate, and train front office and housekeeping staff.</li><li>Monitor team performance and provide continuous feedback to maintain service excellence.</li><li>Oversee departmental schedules, ensuring proper staffing levels for peak periods.</li><li>Conduct performance reviews and support professional development for employees.</li></ul>4. Budget &amp; Financial Management:<ul><li>Prepare and manage the department&rsquo;s budget, including labor costs, room revenues, and operating expenses.</li><li>Monitor room occupancy, revenue management, and pricing strategies to optimize room sales.</li><li>Track departmental costs and implement cost-control measures.</li></ul>5. Operations &amp; Performance Monitoring:<ul><li>Monitor the check-in/check-out process, ensuring it is efficient and seamless.</li><li>Oversee housekeeping operations, ensuring rooms are cleaned, inspected, and ready for guest occupancy according to brand standards.</li><li>Regularly inspect rooms, public areas, and back-of-house areas for cleanliness and safety.</li><li>Ensure adherence to health, safety, and hygiene regulations.</li></ul>6. Collaboration with Other Departments:<ul><li>Coordinate with other departments (e.g., Food and Beverage, Sales &amp; Marketing, Maintenance) to ensure smooth operations.</li><li>Communicate guest preferences and special requests to relevant departments to personalize the guest experience.</li><li>Work with the Sales and Reservations teams to optimize room occupancy and rates.</li></ul>7. Training &amp; Development:<ul><li>Identify training needs and provide ongoing staff development opportunities.</li><li>Stay up-to-date with industry trends and ensure that staff is knowledgeable about best practices and new technologies.</li></ul>8. Technology &amp; Systems Management:<ul><li>Ensure the Property Management System (PMS) is functioning properly and is being used to its full potential.</li><li>Leverage technology to streamline check-in/check-out processes and guest requests.</li><li>Ensure security systems and communication tools are maintained and operating correctly.</li></ul>9. Administrative Duties:<ul><li>Prepare regular reports on room occupancy, revenue, guest satisfaction, and staff performance.</li><li>Maintain accurate records of room inventories and other relevant data.</li><li>Handle administrative duties as required, including payroll, staffing, and procurement for Room Division operations.</li></ul>Qualifications:<ul><li>Education: A degree in Hospitality Management, Business Administration, or a related field is preferred.</li><li>Experience: At least 3-5 years of experience in hotel management, with a focus on rooms division, front office, or housekeeping.</li><li>Skills:</li><li>Strong leadership and team management abilities.</li><li>Excellent communication, organizational, and multitasking skills.</li><li>Strong understanding of financial management and budgeting.</li><li>Knowledge of Property Management Systems (PMS) and other relevant software.</li><li>Ability to handle customer complaints with tact and diplomacy.</li><li>Certifications: Relevant certifications in hotel management or hospitality operations are a plus (e.g., Certified Hotel Administrator).</li></ul>Job Type: Full-time

Rooms Division Manager (Hotel Exp)

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