room service clerk

IntrepidGS

<div>
 As the
 
 Lodging Clerk/Linen Specialist,
 
 the person will actively participate in Lodging/Linen Exchange ensuring successful lodging functions inclusive of reservations, check in, check out, linen exchange, building and room preventative maintenance inspections, inventory, restocking, safety inspections, general maintenance and cleaning and all related tasks.
 
 
 
 Essential Job Functions
 
 
 
 <ul>
 <li>
 Shall participate in providing linen exchange services at the Lodging Main Office for personnel checking in and out.
 </li>
 <li>
 Utilizing Government Lodging Software shall check personnel in and out of assigned rooms.
 </li>
 <li>
 Learn and successfully utilize all Government provided software.
 </li>
 <li>
 Maintain accountability and bed space assignments provided from Customer transactions, First Sergeant room rosters, and the results of room occupancy validations.
 </li>
 <li>
 Maintain bed down database with a minimum of required data inclusive of individual&rsquo;s name, rank, gender, branch of service, arrival/departure date, and building/room number assignment.
 </li>
 <li>
 Accomplish daily occupancy checks of all vacant rooms.
 </li>
 <li>
 Provide accurate rosters and other pertinent data to the Company and/or Government upon request.
 </li>
 <li>
 Maintain adequate key and door code control for all Lodging facilities with no more than one (1) discrepancy quarterly.
 </li>
 <li>
 Provide at least one (1) central lodging processing point for checking personnel in and out.
 </li>
 <li>
 Maintain 100 percent room/Customer accountability and provide 24 hours a day / 7 days a week locator service. Must maintain accurate lodging data with no more than four (4) discrepancies allowed per month.
 </li>
 <li>
 Participate in linen exchange with a workload of an average of 285 linen sets per day.
 </li>
 <li>
 Must ensure linen exchange can provide an immediate exchange of 325 individuals per hour and sustain such volume for 2 hours.
 </li>
 <li>
 Perform DVQ services inclusive of making beds, cleaning DVQ rooms as required, restocking refrigerators with water and other duties.
 </li>
 <li>
 Ensure collection of all linen in all transient tents, transient rooms, and DVQ rooms. Items collected are delivered to the linen collection point.
 </li>
 <li>
 Escort as required repair technicians to ensure proper maintenance and repairs of Government owned appliances and equipment
 </li>
 <li>
 Participate as needed in managing and delivering expendable and non-expendable supply and equipment items including breakdown and assembly of lodging furniture.
 </li>
 <li>
 Provide and manage workorders and ensure proper signage or decal on equipment requiring service.
 </li>
 <li>
 Other duties as assigned by Site Manager or Lodging Manager in support of any aspect of the mission.
 
 
 </li>
 </ul>
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 High School diploma or equivalent.
 </li>
 <li>
 Must maintain access to workload data and sensitive information from 386 LAN.
 </li>
 <li>
 Must be knowledgeable of CQMAPs software.
 </li>
 <li>
 Must have a minimum of two (2) years of experience in executing DOD or comparable lodging.
 </li>
 <li>
 Experience in hospitality and services management industry as well as aseptic cleaning procedures.
 </li>
 <li>
 Must be capable of resolving customer complaints in a professional manner and deescalating customer conflict using active listening, empathy and problem-solving skills.
 </li>
 <li>
 Must be effective in data management inclusive but not limited to data accuracy, security, and accessibility.
 
 
 </li>
 </ul>
 
 Additional Requirements
 
 
 
 <ul>
 <li>
 Possess a valid U.S. Passport (preferred).
 </li>
 <li>
 Posses a valid U.S. Driver&rsquo;s License.
 </li>
 <li>
 Must be able to meet all current USCENTCOM Deployment Policy Requirements, as outlined in the USCENTCOM APR 23 MOD SEVENTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICY.
 </li>
 <li>
 Able to obtain and maintain a valid Residency Visa for Kuwait.
 </li>
 <li>
 Must be able to work in extreme environmental conditions including dust and high temperatures.
 </li>
 <li>
 Must be able to endure long hours, exposure to weather and hazardous conditions.
 </li>
 <li>
 Must have expert knowledge and ability to perform duties through utilization of multiple software applications inclusive of but not exclusive to CQMaps, Microsoft products and other software.
 
 
 </li>
 </ul>
 
 SECURITY CLEARANCE:
 
 Must have and maintain a DoD Secret Clearance.
 
 
 
 Intrepid Acquisition Holdings, LLC
 
 
 
 
 www.intrepidgs.com
 
 
 
 Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
 
 
 Intrepid Acquisition Holdings, LLC. (&ldquo;IAH&rdquo; and/or &ldquo;Company&rdquo;) and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
</div>

Lodging Clerk/Linen Specialist

Intrepid

<div>As the Lodging Clerk/Linen Specialist , the person will actively participate in Lodging/Linen Exchange ensuring successful lodging functions inclusive of reservations, check in, check out, linen exchange, building and room preventative maintenance inspections, inventory, restocking, safety inspections, general maintenance and cleaning and all related tasks.
ESSENTIAL JOB FUNCTIONS
<ul><li>Shall participate in providing linen exchange services at the Lodging Main Office for personnel checking in and out.
</li><li>Utilizing Government Lodging Software shall check personnel in and out of assigned rooms.
</li><li>Learn and successfully utilize all Government provided software.
 </li><li>Maintain accountability and bed space assignments provided from Customer transactions, First Sergeant room rosters, and the results of room occupancy validations.
</li><li>Maintain bed down database with a minimum of required data inclusive of individual&rsquo;s name, rank, gender, branch of service, arrival/departure date, and building/room number assignment.
</li><li>Accomplish daily occupancy checks of all vacant rooms.
</li><li>Provide accurate rosters and other pertinent data to the Company and/or Government upon request.
</li><li>Maintain adequate key and door code control for all Lodging facilities with no more than one (1) discrepancy quarterly.
</li><li>Provide at least one (1) central lodging processing point for checking personnel in and out.
</li><li>Maintain 100 percent room/Customer accountability and provide 24 hours a day / 7 days a week locator service. Must maintain accurate lodging data with no more than four (4) discrepancies allowed per month.
</li><li>Participate in linen exchange with a workload of an average of 285 linen sets per day.
</li><li>Must ensure linen exchange can provide an immediate exchange of 325 individuals per hour and sustain such volume for 2 hours.
</li><li>Perform DVQ services inclusive of making beds, cleaning DVQ rooms as required, restocking refrigerators with water and other duties.
</li><li>Ensure collection of all linen in all transient tents, transient rooms, and DVQ rooms. Items collected are delivered to the linen collection point.
</li><li>Escort as required repair technicians to ensure proper maintenance and repairs of Government owned appliances and equipment
</li><li>Participate as needed in managing and delivering expendable and non-expendable supply and equipment items including breakdown and assembly of lodging furniture.
</li><li>Provide and manage workorders and ensure proper signage or decal on equipment requiring service.
</li><li>Other duties as assigned by Site Manager or Lodging Manager in support of any aspect of the mission.
</li></ul>EDUCATION &amp; EXPERIENCE:
<ul><li>High School diploma or equivalent.
</li><li>Must maintain access to workload data and sensitive information from 386 LAN.
</li><li>Must be knowledgeable of CQMAPs software.
</li><li>Must have a minimum of two (2) years of experience in executing DOD or comparable lodging.
</li><li>Experience in hospitality and services management industry as well as aseptic cleaning procedures.
</li><li>Must be capable of resolving customer complaints in a professional manner and deescalating customer conflict using active listening, empathy and problem-solving skills.
</li><li>Must be effective in data management inclusive but not limited to data accuracy, security, and accessibility.
</li></ul>ADDITIONAL REQUIREMENTS
<ul><li>Possess a valid U.S. Passport (preferred).
</li><li>Posses a valid U.S. Driver&rsquo;s License.
</li><li>Must be able to meet all current USCENTCOM Deployment Policy Requirements, as outlined in the USCENTCOM APR 23 MOD SEVENTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICY.
</li><li>Able to obtain and maintain a valid Residency Visa for Kuwait.
</li><li>Must be able to work in extreme environmental conditions including dust and high temperatures.
</li><li>Must be able to endure long hours, exposure to weather and hazardous conditions.
</li><li>Must have expert knowledge and ability to perform duties through utilization of multiple software applications inclusive of but not exclusive to CQMaps, Microsoft products and other software.
</li></ul>SECURITY CLEARANCE: Must have and maintain a DoD Secret Clearance.
<div><div><div><div><div><div><div>Intrepid Acquisition Holdings, LLC
www.intrepidgs.com
Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
Intrepid Acquisition Holdings, LLC. (&ldquo;IAH&rdquo; and/or &ldquo;Company&rdquo;) and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. 
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div></div></div></div></div></div></div>

Hilton Harrisburg

<div>
 Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable
 
 Room Service Server
 
 for the
 
 Hilton
 
 in
 
 Harrisburg, PA
 
 .
 
 
 
 p Osition s Ummary
 
 
 
 TO DELIVER AND SERVE FOOD AND/OR BEVERAGE ITEMS IN A FRIENDLY, COURTEOUS AND TIMELY MANNER RESULTING IN GUEST SATISFACTION.
 
 
 
 Essential Job Duties And Responsibilities
 
 
 
 THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.
 
 
 <ul>
 <li>
 15% - SET UP ROOM SERVICE TRAYS AND TABLES IN ANTICIPATION OF INCOMING ORDERS.
 </li>
 <li>
 30% - RETRIEVE CHECK FROM ORDER TAKER, SET TABLE AND PICK UP ORDER FROM THE KITCHEN OR BAR. WHEN PICKING UP, BE CERTAIN THAT ORDER IS COMPLETE, I.E., ALL FOOD, BEVERAGES, ALCOHOLIC BEVERAGES, AND ALL CONDIMENTS.
 </li>
 <li>
 30% - CARRY TRAYS UP TO 30 LBS. OR PUSH WHEELED CARTS TO DELIVER ROOM SERVICE ORDERS TO GUESTS IN A FRIENDLY AND COURTEOUS MANNER TO ENSURE GUEST SATISFACTION. AFTER SET UP, PRESENT CHECK AND OBTAIN PAYMENT. DELIVERS PAYMENT/SIGNED CHECK TO ORDER TAKER FOR CLOSING.
 </li>
 <li>
 10% - REMOVE TRAYS AND TABLES FROM GUEST FLOORS AND RETURNING THEM TO DESIGNATED LOCATIONS.
 </li>
 <li>
 10% - PREPARE COMPLIMENTARY FRUIT BASKETS AND DELIVER TO GUEST ROOMS.
 
 
 
 </li>
 </ul>
 
 Other Duties
 
 
 
 <ul>
 <li>
 ATTEND MANDATORY MEETINGS.
 </li>
 <li>
 SET UP ROOM SERVICE TRAYS AND TABLES.
 </li>
 <li>
 DELIVER ROOM SERVICE ORDERS IN A PROFESSIONAL MANNER.
 </li>
 <li>
 PERFORM ALL ASSIGNED SIDEWORK SUCH AS REPLENISHING CONDIMENTS AND RESTOCKING SIDESTANDS.
 </li>
 <li>
 ABIDE BY ALL STATE, FEDERAL AND CORPORATE LIQUOR REGULATIONS PERTAINING TO SERVING ALCOHOLIC BEVERAGES.
 </li>
 <li>
 PERFORM GENERAL CLEANING TASKS TO ADHERE TO HEALTH AND SAFETY STANDARDS.
 </li>
 <li>
 KEEP WORK AREA CLEAN AND ORGANIZED.
 </li>
 <li>
 COMPLETE OTHER DUTIES AS ASSIGNED BY SUPERVISOR.
 </li>
 <li>
 ASSIMILATE INTO THE HILTON FAMILY PRIDE/CARE CULTURE THROUGH UNDERSTANDING, SUPPORTING AND PARTICIPATING IN ALL ELEMENTS OF PRIDE/CARE. DEMONSTRATE WORKING KNOWLEDGE OF THE SERVICE STANDARDS. REGULAR ATTENDANCE IN CONFORMANCE WITH THE STANDARDS, WHICH MAY BE ESTABLISHED BY HILTON FROM TIME TO TIME, IS ESSENTIAL TO THE SUCCESSFUL PERFORMANCE OF THIS POSITION.
 </li>
 <li>
 DUE TO THE CYCLICAL NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
 </li>
 <li>
 ALL TEAM MEMBERS MUST MAINTAIN A NEAT, CLEAN AND WELL-GROOMED APPEARANCE (SPECIFIC STANDARDS AVAILABLE).
 </li>
 <li>
 THE HOSPITALITY BUSINESS FUNCTIONS SEVEN DAYS A WEEK, TWENTY-FOUR HOURS A DAY. IN ADDITION, THIS IS A HOSPITALITY BUSINESS AND A HOSPITABLE SERVICE ATMOSPHERE MUST BE PROJECTED AT ALL TIMES.
 
 
 
 </li>
 </ul>
 
 PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
 
 
 
 
 Required
 
 
 
 
 REQUIRED KNOWLEDGE /
 
 
 SKILLS /
 
 
 ABILITIES:
 
 
 
 
 
 <ul>
 <li>
 MUST HAVE BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATIONS, SERVICE STANDARDS, GUEST RELATIONS AND ETIQUETTE.
 </li>
 <li>
 KNOWLEDGE OF THE APPROPRIATE TABLE SETTINGS, SERVICEWARE AND MENU ITEMS.
 </li>
 <li>
 ABILITY TO READ, SPEAK AND WRITE THE ENGLISH LANGUAGE IN ORDER TO COMMUNICATE WITH GUESTS.
 </li>
 <li>
 ABILITY TO REMEMBER, RECITE AND PROMOTE THE VARIETY OF MENU ITEMS.
 </li>
 <li>
 ABILITY TO TRANSPORT UP TO 30 LBS. ON A CONTINUOUS BASIS.
 </li>
 <li>
 ABILITY TO OPERATE BEVERAGE AND TOAST EQUIPMENT.
 
 
 
 </li>
 </ul>
 
 DESIRED SOFTWARE PROFICIENCIES: NONE
 
 
 
 
 SUPERVISORY R
 
 
 ESPONSIBILITIES:
 
 NONE
 
 
 
 Education / Experience
 
 
 
 <ul>
 <li>
 HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
 </li>
 <li>
 PREVIOUS FOOD SERVICE EXPERIENCE REQUIRED.
 </li>
 <li>
 FOOD SERVICE SANITATION CERTIFICATION. ALCOHOL SERVER PERMIT (IF REQUIRED).
 </li>
 <li>
 MEET MINIMUM AGE REQUIREMENTS FOR JURISDICTION
 
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 
 THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:
 
 
 
 
 FREQUENCY KEY: NEVER &ndash; 0 HOURS; RARE &ndash; UP TO 1 HOUR; OCCASIONAL &ndash; 1-3 HOURS; FREQUENT &ndash; 3-6 HOURS;
 
 
 CONSTANT &ndash; 6-8 HOURS
 
 
 
 
 PHYSICAL ACTIVITY
 
 
 FREQUENCY
 
 
 
 SITTING OCCASIONAL
 
 
 WALKING CONSTANT
 
 
 CLIMBING STAIRS OCCASIONAL
 
 
 CROUCHING/BENDING/STOOPING FREQUENT
 
 
 REACHING CONSTANT
 
 
 GRASPING CONSTANT
 
 
 PUSHING/PULLING FREQUENT
 
 
 NEAR VISION CONSTANT
 
 
 FAR VISION CONSTANT
 
 
 HEARING FREQUENT
 
 
 TALKING FREQUENT
 
 
 SMELL FREQUENT
 
 
 TASTE OCCASIONAL
 
 
 LIFTING/CARRYING (# LBS) FREQUENT &ndash; UP TO 50 LBS.
 
 
 TRAVEL NEVER
 
 
 
 Pay
 
 : $3.03/hour + tips
 
 
 
 Amazing Benefits At A Glance
 
 
 
 <ul>
 <li>
 Team Driven and Values Based Culture
 </li>
 <li>
 Same-day pay available
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Career Growth Opportunities/ Manager Training Program
 </li>
 <li>
 Reduced Room Rates throughout the portfolio
 </li>
 <li>
 Third Party Perks (Movie Tickets, Attractions, Other)
 </li>
 <li>
 401(k) with company match
 </li>
 <li>
 Employee assistance program
 </li>
 <li>
 Employee discount
 </li>
 <li>
 Flexible schedule
 </li>
 <li>
 Referral program
 </li>
 </ul>
</div>

Room Service Server - Hilton - Harrisburg, PA

DelMonte Hotel Group

<div>
 Job Details
 
 
 
 Description
 
 
 
 Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a
 
 Front Desk Clerk
 
 .
 
 
 You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today &ndash; we&rsquo;re waiting to hear from you!
 
 
 
 Job Responsibilities
 
 
 
 As a
 
 Front Desk Clerk
 
 , you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.
 
 
 
 Your Specific Duties In This Role Will Include
 
 
 
 <ul>
 <li>
 Greet, register, and assign rooms to guests.
 </li>
 <li>
 Answer telephone.
 </li>
 <li>
 Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
 </li>
 <li>
 Make and confirm reservations.
 </li>
 <li>
 Monitor room availability.
 </li>
 <li>
 Block rooms.
 </li>
 <li>
 Program wake-up calls.
 </li>
 <li>
 Handle guest mail and messages.
 </li>
 <li>
 Perform check-out services.
 </li>
 <li>
 Open and close shifts making cash drops as necessary.
 </li>
 <li>
 Maintain market stock and coffee area as needed.
 </li>
 <li>
 Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
 </li>
 <li>
 Provide guests with directions and information regarding the local area.
 </li>
 <li>
 Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
 </li>
 <li>
 Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
 </li>
 <li>
 Schedule shuttle runs for guests (hotels with shuttle only).
 </li>
 <li>
 Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
 </li>
 <li>
 Perform laundry duties as needed (Fairfield Inn only).
 </li>
 <li>
 Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 We are looking for a self-motivated
 
 Front Desk Clerk
 
 with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.
 
 
 
 Specific Qualifications For The Role Include
 
 
 
 <ul>
 <li>
 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
 </li>
 <li>
 Solid organizational, time-management and prioritization skills
 </li>
 <li>
 Exceptional customer service skills
 </li>
 <li>
 Ability to multi-task in a fast-paced environment
 </li>
 <li>
 Basic computer and administrative skills
 </li>
 <li>
 Availability to work a flexible schedule
 </li>
 <li>
 Maintain a valid Driver&rsquo;s License from the state which you reside with no major violations.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 As a
 
 Front Desk Clerk
 
 with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It&rsquo;s the kind of company where many of our associates come for a job, but stay for a career&mdash;the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
 
 
 Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
 
 
 <ul>
 <li>
 Compensation: $16.00 - $16.25 per hour
 </li>
 <li>
 Comprehensive benefit packages for full-time positions
 </li>
 <li>
 Hotel room discounts at our locations around the globe
 </li>
 <li>
 Discounts on food and beverages
 </li>
 <li>
 Professional development and advancement opportunities
 </li>
 </ul>
</div>

Hotel Front Desk Clerk (Open Availability Required)

Grand Galvez

<div>
 
 DEPARTMENT:
 
 Room Service
 
 
 
 REPORTS TO:
 
 Restaurant Manager
 
 
 
 STATUS:
 
 Non-exempt
 
 
 
 Job Summary
 
 
 
 The Room Service Server is responsible for receiving orders, preparing orders and delivering items to guestrooms in an attentive, courteous and efficient manner.
 
 
 
 QUALIFICATION STANDARDS
 
 
 
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 High School diploma or equivalent and/or experience in a hotel or related field preferred.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Flexible and long hours sometimes required.
 </li>
 <li>
 Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
 </li>
 <li>
 Ability to stand during entire shift.
 
 
 </li>
 </ul>
 
 General Requirements
 
 
 
 <ul>
 <li>
 Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
 </li>
 <li>
 Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
 </li>
 <li>
 Must be able to multitask and prioritize departmental functions to meet deadlines.
 </li>
 <li>
 Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
 </li>
 <li>
 Attend all hotel required meetings and trainings.
 </li>
 <li>
 Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
 </li>
 <li>
 Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
 </li>
 <li>
 Comply with Grand Galvez Standards and regulations to encourage safe and efficient hotel operations.
 </li>
 <li>
 Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
 </li>
 <li>
 Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
 </li>
 <li>
 Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
 </li>
 <li>
 Must be able to cross-train in other hotel related areas.
 </li>
 <li>
 Must be able to maintain confidentiality of information.
 </li>
 <li>
 Must be able to show initiative, including anticipating guest or operational needs.
 </li>
 <li>
 Perform other duties as requested by management.
 </li>
 <li>
 Maintain a friendly and warm demeanor at all times.
 
 
 </li>
 </ul>
 
 Duties &amp; Functions
 
 
 
 Fundamental Requirements:
 
 
 <ul>
 <li>
 Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
 </li>
 <li>
 Prepare station in anticipation of the day's business. Stock work areas with china, glassware, linen, coffee pots, napkins and ensure that stock is clean and polished.
 </li>
 <li>
 Check VIP list, and communicate orders to the kitchen and the next room service shift.
 </li>
 <li>
 Set trays and tables according to established standards.
 </li>
 <li>
 Deliver orders according to established standards.
 </li>
 <li>
 Retrieve trays on a timely basis.
 </li>
 <li>
 Ensure quality of food &amp; beverage being delivered and communicate with Manager/Captain/Kitchen.
 </li>
 <li>
 Prepare and deliver amenities. Replenish as needed.
 </li>
 <li>
 Call all guests before delivery of order.
 </li>
 <li>
 Perform opening and closing duties according to established sidework checklist.
 </li>
 <li>
 Have a thorough knowledge of menus and current specials and upsell items to guests.
 </li>
 <li>
 Assist order taker in the answering of the telephone while maintaining the established standards.
 </li>
 <li>
 Communicate guest needs to proper department.
 </li>
 <li>
 Handle guest's complaints and communicate to management.
 
 
 </li>
 </ul>
 Ensure overall guest satisfaction
</div>

Hotel Room Service Server

STAYPINEAPPLE

<div>To quick apply to this position, text SP4152 to (425) 961-9911
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who we&rsquo;re looking for:
NIGHT AUDITOR / GUEST SERVICES AGENT
We&rsquo;re about the friendliest company you&rsquo;ll ever come across&mdash;and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you&rsquo;ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. As Night Auditor, you are responsible for maintaining our lofty guest standards overnight and ensuring the property is safe and secure as well.
What to expect:
Here are a few things that will make your days full and rewarding:
<div><ul><li>Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.</li></ul>
<ul><li>Assist arriving and departing guests with their luggage to and from guest rooms.</li></ul>
<ul><li>Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs.</li></ul>
<ul><li>Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions.</li></ul>
<ul><li>Completing group pre-registrations and blocking room reservations, as well as pre-registering VIPs.</li></ul>
<ul><li>Maintaining knowledge of current hotel rates, sales strategies, current special rates and types and locations of available rooms.</li></ul>
<ul><li>Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches.</li></ul>
</div>
Your experience and qualifications:
<div><ul><li>Associates degree or equivalent from a two-year College or Technical School; or six months to one year related experience and/or training.</li></ul>
<ul><li>Working knowledge of Microsoft Windows and Office.</li></ul>
<ul><li>Ability to effectively interact with all hotel guests and team members in a polite and positive manner.</li></ul>
<ul><li>Ability to quickly assess situations and create effective resolutions to problems.</li></ul>
<ul><li>Possess a passion to provide excellent customer service.</li></ul>
</div>
Why us?
As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer:
<ul><li>Excellent pay &amp; benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)</li>
<li>Hotel discounts</li>
<li>Food &amp; Beverage discounts</li>
<li>Learning &amp; growth opportunities</li>
<li>Special events &amp; celebrations</li>
</ul>
Pay: $26.78 - $27.80 per hour
Status: Full Time</div>

Night Auditor/Guest Services Agent

Sanford Health

Careers With Purpose 
 
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. 
 
Facility: Sanford Broadway Med Ctr
 
Location: Fargo, ND
 
Address: 801 Broadway N, Fargo, ND 58102, USA
 
Shift: 8 Hours - Varied Shifts
 
Job Schedule: Full time
 
Weekly Hours: 35.00
 
Salary Range: $15.00 - $23.00 
 
Department Details 
 
This position is a 70hr/pp position. This position will work between the hours of 6:30am-4pm on various weekdays and work every other weekend/holiday. Room Service Assistants checks patient trays for accuracy before delivering to patient room. Disassembling of patient trays in dish area once tray is picked-up. Keeping dish area and work station clean and sanitary at all times. 
 
Job Summary 
 
Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients&rsquo; ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines. 
 
Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards. 
 
Qualifications 
 
Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred. 
 
On-the-job training provided. 
 
Benefits 
 
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . 
 
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . 
 
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. 
 
Req Number: R-0251508
 
Job Function: Facilities and General Services
 
Featured: No

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