room service manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26082441<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p><p><br>
</p><p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Day-to-Day Operations</b></p>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p><br>
</p><p><b>Leading Food and Beverage Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Restaurant Manager - Levantera

<div><b>Additional Information</b><br>
<b>Job Number</b>26082439<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p><p><br>
</p><p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing and Maintaining Budgets</b></p>
<ul><li>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</li></ul>
<ul><li>Maintains a positive cost management index for kitchen and restaurant operations.</li></ul>
<ul><li>Utilizes budgets to understand financial objectives.</li></ul><p><br>
</p><p><b>Leading Food and Beverage Team</b></p>
<ul><li>Manages the Food and Beverage departments (not catering sales).</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Oversees all culinary, restaurant, beverage and room service operations.</li></ul>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</li></ul>
<ul><li>Provides excellent customer service to all employees.</li></ul>
<ul><li>Responds quickly and proactively to employee's concerns.</li></ul>
<ul><li>Provides a learning atmosphere with a focus on continuous improvement.</li></ul>
<ul><li>Provides proactive coaching and counseling to team members.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Monitors and maintains the productivity level of employees.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides excellent customer service.</li></ul>
<ul><li>Responds quickly and proactively to guest's concerns.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Drives alignment of all employees, team leaders and managers to the brand's service culture.</li></ul>
<ul><li>Sets service expectations for all guests internally and externally.</li></ul>
<ul><li>Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</li></ul>
<ul><li>Verifies all banquet functions are up to standard and exceed guest's expectations.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Conducts performance reviews in a timely manner.</li></ul>
<ul><li>Promotes both Guarantee of Fair Treatment and Open Door policies.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Complies with all corporate accounting procedures.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Drives effective departmental communication and information systems through logs, department meetings and property meetings.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

F&B Operations Manager

Bogey Hills Country Club

<p>Server</p><p><b>Reports to:</b> Dining Room Manager or Supervisor</p><p><b>Supervises: </b>No supervisory duties included in this position</p><p><b>Classification:</b></p><p><b>Education and/or Experience</b></p><p>&middot; Two years of comparable wait service experience preferred.</p><p>&middot; The ability to read, write and execute basic math skills.</p><p><b>Job Knowledge, Core Competencies and Expectations </b></p><p>&middot; Greet and acknowledge members and guests.</p><p>&middot; Is knowledgeable about the menu, and wine list.</p><p>&middot; Ability to time the service of each course.</p><p>&middot; Learns members&rsquo; names and their special preferences.</p><p>&middot; Knowledge of wines and spirits.</p><p>&middot; Knowledge of and ability to perform required role during emergency situations.</p><p><b>Job Summary </b>(Essential Functions)</p><p>Provide food and beverage service to club members and guests.</p><p><b>Job Tasks/Duties </b></p><p>&middot; Sets up side station and performs assigned side (prep) work.</p><p>&middot; Provides immediate attention to all members and guests upon seating.</p><p>&middot; Makes sure that children are in the appropriate type of seat and are safe and secure.</p><p>&middot; Distributes food and wine menus; answers questions.</p><p>&middot; Fills glasses with ice water and suggests menu items.</p><p>&middot; Ensure that the correct account numbers and names are given for billing.</p><p>&middot; Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.</p><p>&middot; Places orders with kitchen; informs cooks about any special cooking instructions.</p><p>&middot; Serves meals; places dishes by courses in front of each person.</p><p>&middot; Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.</p><p>&middot; Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.</p><p>&middot; Presents the bill.</p><p>&middot; Handles all cash and credit card charges as prescribed by standard operating procedures.</p><p>&middot; Keeps dining room and bus station areas clean.</p><p>&middot; Advises supervisor of any complaints as soon as they occur.</p><p>&middot; Performs clean-up and closing duties as assigned by manager.</p><p>&middot; Attends pre-meal meetings as requested by the Dining Room Supervisor; Dining Room Manager;</p><p>&middot; Turns in signed tip declaration form weekly.</p><p>&middot; Thanks members and guests; invites them to return.</p><p>&middot; Consistently follows local and state laws and the club&rsquo;s policies and procedures for the service of alcoholic beverages to members and guests.</p><p>&middot; Performs other appropriate duties assigned by Dining Room Manager.</p><p><b>Licenses and Special Requirements</b></p><p>&middot; Food safety certification.</p><p>&middot; Of legal age to serve alcoholic beverages.</p><p>&middot; Alcoholic beverage certification.</p><p><b>Physical Demands and Work Environment</b></p><p>&middot; Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch<br/>and twist or reach.</p><p>&middot; Push, pull or lift up to 30 pounds.</p><p>&middot; Continuous repetitive motions.</p><p>&middot; Work in hot, humid and noisy environment.</p><p>Job Type: Part-time</p><p>Pay: $18.00 - $20.00 per hour</p><p>Work Location: In person</p>

Server/Bartender

Avari Boutique Gujranwala

<p>We are looking for a professional, well-groomed, and customer-focused <b>Guest Service Agent</b> to join our hospitality team. The ideal candidate will be responsible for delivering exceptional guest service, managing front office operations, handling guest check-in/check-out procedures, and ensuring a memorable guest experience while following hotel policies and SOPs.</p><p>Key Responsibilities</p><ul><li>Welcome guests warmly, perform check-in/check-out procedures, assign rooms, and issue room keys.</li><li>Handle hotel reservations, modifications, and cancellations via telephone and other communication channels.</li><li>Process guest payments, maintain accurate billing records, and settle guest accounts through the Property Management System (PMS).</li><li>Respond promptly to guest inquiries, requests, and complaints, ensuring timely resolution and complete guest satisfaction.</li><li>Coordinate with Housekeeping, Bell Desk, Reservations, and other departments to meet guest requirements.</li><li>Provide information about hotel facilities, local attractions, transportation, restaurants, and entertainment options.</li><li>Arrange delivery of guest mail, packages, faxes, and in-room dining requests.</li><li>Maintain cash float, post guest charges accurately, and perform daily cashiering duties.</li><li>Prepare housekeeping discrepancy reports and fruit basket/replenishment reports on each shift.</li><li>Ensure all registration cards, vouchers, and guest documentation are properly filed.</li><li>Follow departmental SOPs and assist with switchboard and reservation calls whenever required.</li><li>Promote hotel services, room upgrades, and packages using effective upselling techniques.</li><li>Stay updated on daily occupancy, room availability, BAR rates, promotions, events, and hotel packages.</li><li>Resolve finance-related discrepancies promptly in coordination with relevant departments.</li><li>Collect guest feedback and report concerns to the Duty Manager or Front Office Manager.</li><li>Assist with translation of guest information, menus, and hotel materials when required.</li><li>Perform additional duties assigned by the Duty Manager or Front Office Management.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree or Graduation preferred.</li><li>Diploma in Hospitality or Hotel Management will be an advantage.</li></ul><p>Experience</p><ul><li>Minimum <b>1 year</b> of experience in a similar Front Office role.</li><li><b>3 years of hospitality industry experience</b> will be preferred.</li></ul><p>Required Skills</p><ul><li>Excellent communication and interpersonal skills.</li><li>Strong customer service and problem-solving abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Basic knowledge of Hotel Property Management Systems (PMS).</li><li>Cash handling and record-keeping skills.</li><li>Professional appearance and positive attitude.</li><li>Team player with strong organizational skills.</li></ul><p>Language Requirements</p><ul><li>Excellent spoken and written English is mandatory.</li><li>Additional languages will be considered an advantage.</li></ul><p>Work Location: In person</p>

Guest Service Agent-Avari Xpress Gulberg

SPHC

<p></p><div><div><p>Join Our Front Office Team as a Front Office/Shift Leader at the First Vignette Collection in KSA!</p></div><div><p>
We are looking for a welcoming, energetic, and detail-oriented Front Office/Shift Leader to be the first point of contact and the face of the First Vignette Collection in the Kingdom of Saudi Arabia (Carlton Al Moaibed Hotel). This is a pivotal role for individuals passionate about creating exceptional, personalized experiences and launching a successful career in luxury hospitality. If you have a passion for people and a commitment to service excellence, we encourage you to join our dynamic team.</p></div><div><p><b>
Every day is different, but you&rsquo;ll mostly be:</b></p></div><div><ul><li><div>
Front Office/Shift Leader for the efficient operations of reception including check-in and check-out procedures</div></li></ul></div><div><ul><li><div>
Supporting team members in handling guest requests and enquiries to ensure a positive outcome is achieved</div></li></ul></div><div><ul><li><div>
Ensuring that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and/or other departments</div></li></ul></div><div><ul><li><div>
Demonstrating a high level of customer service at all times</div></li></ul></div><div><ul><li><div>
Advising the team of any special events or VIP guests in the hotel</div></li></ul></div><div><ul><li><div>
Understanding thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</div></li></ul></div><div><ul><li><div>
Monitoring the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</div></li></ul></div><div><ul><li><div>
Maximizing room occupancy and using up-selling techniques to promote hotel services and facilities</div></li></ul></div><div><ul><li><div>
Ensuring Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</div></li></ul></div><div><ul><li><div>
Demonstrating positive leadership characteristics that inspire Team Members to exceed standards</div></li></ul></div><div><ul><li><div>
Acting in accordance with policies and procedures when working with front office equipment and property management systems</div></li></ul></div><div><ul><li><div>
Following and adhering to company brand standards</div></li></ul></div><div><ul><li><div>
Assisting other departments wherever necessary and maintaining good working relationships with Team Members</div></li></ul></div><div><ul><li><div>
Working with your Manager to identify a specific project to complete during your internship placement</div></li><li><div>
</div></li></ul></div><div><p><b>What we need from you:</b></p></div><div><ul><li><div>
Previous experience in a 5-star luxury hotel</div></li></ul></div><div><ul><li><div>
Desire to progress within the hospitality industry</div></li></ul></div><div><ul><li><div>
Positive attitude and good communication skills</div></li></ul></div><div><ul><li><div>
Commitment to delivering a high level of customer service</div></li></ul></div><div><ul><li><div>
Excellent grooming standards</div></li></ul></div><div><ul><li><div>
Ability to work independently and as part of a team</div></li></ul></div><div><ul><li><div>
Competent level of IT proficiency</div></li></ul></div><div><ul><li><div>
Must speak fluent English
</div></li></ul></div><p></p><div><p>What You Can Expect from Us:</p></div><div><p>
What you can expect from us</p></div><div><p>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.</p></div><div><p>
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p></div><div><p>
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our my Wellbeing</p></div><div><p>
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p></div><div><p>
So, join us and you&rsquo;ll become part of our ever-growing global family.</p></div><div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div><div><p>
</p></div><p></p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Front Office/Shift Leader (Only Locals)

PROHIBITION

<p>Repeal is a <b>21-and-over bar and restaurant</b> seeking an experienced <b>Restaurant Host / Hostess</b> to serve as the primary point of control for guest flow and seating during service.</p><p>This is a <b>senior host role</b>. The host scheduled in this position functions as the <b>Lead Host on duty</b>, with responsibility for pacing the room, managing the waitlist, and setting guest expectations so service runs smoothly.</p><p>This role is critical to the guest experience and works closely with the Bartender / Manager on duty.</p><p><b>What You&rsquo;ll Do</b></p><ul><li>Greet guests warmly and professionally</li><li>Manage reservations, walk-ins, and waitlists</li><li>Control seating pace based on service capacity</li><li>Communicate accurate wait times and set expectations</li><li>Coordinate continuously with the Bartender / Manager on duty</li><li>Adjust seating strategy to protect service quality</li><li>Handle guest concerns related to seating or wait times</li><li>Maintain organization and professionalism at the host stand</li></ul><p><b>What Success Looks Like</b></p><ul><li>Guests feel welcomed and informed</li><li>Seating is smooth and controlled, not rushed</li><li>The dining room never feels overwhelmed</li><li>Service teams are supported, not pressured</li><li>Fewer guest complaints related to wait times or flow</li></ul><p><b>This Role Is Not</b></p><ul><li>A management or scheduling position</li><li>Responsible for staffing decisions</li><li>Responsible for service recovery beyond seating issues</li><li>An administrative or desk-only role</li></ul><p>Escalation of service issues goes to the Bartender / Manager on duty.</p><p><b>Who We&rsquo;re Looking For</b></p><ul><li>2+ years hosting or front-of-house experience</li><li>Comfortable managing guest expectations and wait times</li><li>Calm, confident communicator</li><li>Able to maintain authority without being abrasive</li><li>Organized and detail-oriented under pressure</li></ul><p><b>Preferred (but not required)</b></p><ul><li>Experience with OpenTable or similar reservation systems</li><li>Experience in hospitality-forward or cocktail-focused concepts</li></ul><p><b>Why This Role Matters</b></p><p>At Repeal, controlling the door is how we protect the guest experience. This role ensures the rest of the team can execute calmly and consistently.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $19.00 - $22.00 per hour</p><p>Application Question(s):</p><ul><li>Are you over 21 years old? We are a bar and you must be 21 or older.</li><li>Do you have Host/Hostess and Restaurant experience listed on your Indeed resume? If not, please do not apply.</li><li>Side work for hosts include upkeep on the restroom, this is something that needs to happen once an hour each night. Is this something that you're comfortable doing?</li></ul><p>Work Location: In person</p>

Restaurant Host/Hostess

Mandarin Oriental

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   Mandarin Oriental, Doha is looking for a Housekeeping Supervisor to join our housekeeping team.
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 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
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 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
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 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
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  About The Job
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 Based at Mandarin Oriental, Doha within the Housekeeping Department in Doha, the Room Attendant is responsible for cleaning and maintaining the guest rooms assigned to the room attendant on a daily basis. To guarantee highest levels of cleanliness, hygiene and the highest quality in regard to Mandarin Oriental Standards. To maintain all areas of the hotel free of garbage, dirt, or any debris. The Room Attendant reports to the Assistant Housekeeping Manager.
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   As a Housekeeping Supervisor, you will be responsible for the following duties:
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   Maintain company&rsquo;s image portraying a neat and tidy appearance and correct wearing of uniform, following strictly the hotels&rsquo; personal hygiene policy.
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   Ensures key control procedures are maintained.
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   Establish daily planning assignments for the day rooms assignments, turn-down attendants, evening cleaners and housemen.
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   Check room&rsquo;s day service and turn-down service daily and completes the evening turn-down check lists periodically.
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   Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests.
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   Gives feedback of employees work performance to the Housekeeping Manager
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   Checks equipment and pantries at the end of the shift and ensures cleanliness and correct storage of guest supplies and cleaning supplies.
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   Ensures that the handover given between morning and evening shift is correctly made and all instructions are given in the logbook.
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   Coordinate frequently with the Order taker on the status of rooms on your floors. Inform Room Attendants immediately of check out rooms.
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   Updates Room status and Guest discrepancies all the time and reports to F/O.
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   At all times the services and the standards to be according to Welcome charter &amp; SOP of the Dept.
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   Pantry Stock taken to be done and supplies requisition given on the prescribed day to maintain the par stock level.
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   Assist with emergency procedures such as evacuation, fire and bomb threats.
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   Perform any duty assigned by the housekeeping management team.
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   Assists with inventories for linen if scheduled and requested by the Executive Housekeeper or the Housekeeping Managers.
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   Reports and follows up all maintenance
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   Performs turn down training with new and existing staff.
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   Ensures that break times are followed by his/her staff.
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   Physically checks all discrepancies as per discrepancy report.
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   Report any guest complaints/comments to the Housekeeping Manager.
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   Ensure that all staff under your supervision follows strictly the lost and found procedures.
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   As Housekeeping Supervisor, we expect from you:
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   Previous experience in the same role in a luxury hotel is preferred; resort experience will be a plus.
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   In-depth knowledge of housekeeping operations, chemicals, linen handling, and machinery is essential.
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   Must maintain a well-groomed and professional appearance at all times.
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   Excellent command of written and spoken English.
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   Possesses a pleasant personality with a positive attitude&mdash;energetic, friendly, adaptable, self-motivated, and capable of working independently.
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   Our commitment to you
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   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
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   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
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   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
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   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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   If you are interested in joining our team apply today!
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Housekeeping - Supervisor

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