room service manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25143014<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>W Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Day-to-Day Room Service Operations</b></p>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Communicates areas in need of attention to staff and follows up to ensure follow through.</li></ul>
<ul><li>Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p><br>
</p><p><b>Leading Room Service Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Supervises service behaviors of employees and provides feedback to individuals.</li></ul><p><br>
</p><p><b>Room Service Financial and Budgeting Goals</b></p>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels</li></ul>
<ul><li>Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul><p><br>
</p><p><b>Conducting Human Resource Activities</b></p>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.</li></ul>
<ul><li>Trains staff and monitors adherence to all cash handling and credit policies and procedures.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Room Service Manager

The Ned Hotel

<div><div><div><div><h1 class="jobSectionHeader"><b>ASSISTANT IN-ROOM DINING MANAGER (IRD)</b></h1><div><p>
The Ned Doha</p><div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><p></p><div><p><br>
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.</p><p></p><p><b><br>
Job Purpose:</b></p><p>
We are seeking a dedicated and detail-oriented <b>Assistant In-Room Dining Manager</b> to join our Food &amp; Beverage team. This is a unique opportunity to play a key role in elevating our in-room dining operations and ensuring our guests enjoy world-class service from the comfort of their rooms.</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Manage the daily operations, ensuring smooth and efficient service.</li><li>
Supervise, train, and motivate in-room dining staff to consistently deliver exceptional guest experiences.</li><li>
Oversee order accuracy, presentation standards, and timely delivery of all in-room dining requests.</li><li>
Monitor guest feedback and work proactively to exceed expectations and resolve issues.</li><li>
Maintain high standards of hygiene, health, and safety in compliance with hotel policies.</li><li>
Collaborate with kitchen, housekeeping, and front office teams to ensure seamless service delivery.</li><li>
Contribute to departmental budgeting, inventory control, and cost management.</li></ul><p></p><p><b><br>
Qualifications &amp; Competencies:</b></p><ul><li>
Previous experience in food &amp; beverage service, ideally within a luxury hotel environment.</li><li>
At least 2 years of supervisory or managerial experience in room service or similar.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Flexibility to work shifts, including evenings, weekends, and holidays.</li><li>
Knowledge of POS systems and basic financial principles.</li><li>
A passion for hospitality and guest service excellence.</li></ul><p></p><p><b><br>
</b></p><p><b>What&rsquo;s In It for you?</b></p><ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul><p></p><p><br>
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.</p><p></p><p><br>
Apply today and join us!</p><p></p><p><br>
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</p></div></div><p></p>

ROOM DINING MANAGER (IRD)

Soho House & Co

<div>
 We are looking for "Reservation &amp; Revenue Manager" with the qualifications below;
 <br/>
 <br/>
 <strong>
  Personal Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Instructional and motivational skills
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Accurate and structured way of working
  </li>
  <li>
   Flexibility and good comprehension skills
  </li>
  <li>
   The attention to details and quality
  </li>
  <li>
   Organizational skills
  </li>
  <li>
   Friendly nature
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Professional education in the hospitality industry
  </li>
  <li>
   Minimum 5 years of working experience in a similar role
  </li>
  <li>
   Good command of Microsoft Office
  </li>
  <li>
   Advanced proficiency in both written and spoken English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
  </li>
  <li>
   Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
  </li>
  <li>
   Play an active role in the strategic plan, marketing plan and budgeting processes
  </li>
  <li>
   Ensures accurate and timely preparation of analytical reports
  </li>
  <li>
   Deliver to our guests a total passion and commitment to excellence
  </li>
  <li>
   Take full responsibility with general enquiries, reservations, correspondence and updating guests history
  </li>
  <li>
   Take responsibility for ensuring room-type overbookings are sorted in good time
  </li>
  <li>
   Responsible for training all Reception staff on Reservation
  </li>
  <li>
   Maintain comprehensive knowledge of all reservation systems to optimize average room rate and occupancy
  </li>
  <li>
   Demonstrate full understanding and efficient operation of telephone and paging systems.
  </li>
 </ul>
</div>


Reservation & Revenue Manager - Soho House Istanbul

Midland Health

<div>Job Description:<div></div><div><br>
The primary responsibility of the Lead Room Service Rep is always to provide the highest quality of customer service to patients with their meals . This position performs a variety of duties related to the orderly operation of the room service program and efficient delivery of patient meals while adhering to HACCP and other regulatory agency policies. The Lead Room Service Rep is responsible for supervising room service representatives, expeditors, floor stocker, and dish room attendants. It is expected that an individual in this position takes complete ownership of tray line to ensure meals are presentable and accurate, patients are satisfied, and problems are reported and resolved in a timely manner.</div><div></div><div><b><br>
SHIFT &amp; SCHEDULE</b></div><div>
Full Time, Day to eveninging shift, 11:30 am - 8:00 pm</div><div><b><br>
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS
</b><br>
<ul><li>Supervises all Room Service Representatives, Expediters, Floor Stocker, and Dish Room Attendants&rsquo; activities as outlined in the respective job descriptions of these positions.
</li><li>Communicates effectively with all employees to ensure quality patient meals and to help resolve problems. In addition, communicates effectively to all patients and their family members/guests. Maintains records for financial and quality control monitors.
</li><li>Takes temperatures of food items, completes paperwork for tray counts, conducts tray accuracy and other audits, conducts test trays, conducts meal rounds, etc.
</li><li>Holds pre-service meetings with the room service team as needed. o Reports any discrepancies to room service supervisor in a timely manner.
</li><li>Ensures that tray tickets begin printing on time and that trays are made in a timely and efficient manner.
</li><li>Ensures the timely delivery of patient meals.
</li><li>Assists with training of all room service employees and has knowledge of all diets.</li><li>Documents incidents and reports them to room service supervisor in a timely manner.
</li><li>Maintains consistent adherence in following department and hospital policies and procedures.</li><li>Supervises and corrects employees not adhering to department and hospital policies and procedures.
</li><li>Exemplifies leadership skills by working well with others and setting a good example for other employees.
</li><li>Assists Room Service Supervisor with projects as needed.</li></ul></div><div><b><br>
EDUCATION AND EXPERIENCE</b><br>
<ul><li>Must be a high school graduate or equivalent.
</li><li>Previous supervisor experience, preferred.</li></ul></div><div><b><br>
PHYSICAL REQUIREMENTS
</b><br>
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.
<br>
<b>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</b></div><div>The individual must be able to<br>
<ul><li>Stand, walk, sit, stoop, reach, lift, speak and hear.
</li><li>Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff.
</li><li>The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.</li></ul></div></div>

Room Service Representative-Shift Lead

IHG Hotels & Resorts

<div><div>First impressions count. To get our guests&rsquo; memorable experiences off to an unforgettable start, we&rsquo;re looking for a Instant Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.</div><br>
<div>
<br>
</div><div>A little taste of your day-to-day:</div><br>
<div>
<br>
</div><div>Every day is different, but you&rsquo;ll mostly be:
</div><ul><li>Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards.</li>
<li>Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the hotel facilities, happenings, local conditions and current events.</li>
<li>Rotate in 3 shifts (morning / afternoon / night).</li>
<li>Handle incoming calls and handle wakeup calls</li>
<li>Work closely with your team members, Supervisors, Managers and also colleagues of other department in a friendly manner assuring mutual respect and encourage each other to create Great Hotels Guests Love.</li>
<li>Maintain the privacy of all guests by ensuring that no details are disclosed.</li>
<li>Take ownership of guest requests and notify them of any delays in performing work orders in accepted standard time and call them back to ensure their satisfaction.</li>
<li>Take ownership of solving guest problems and pass it to the Manager on Duty if necessary and record the guest complaints.</li>
<li>Complete additional tasks assigned by your Service Leader, Supervisor or Manager
</li><li>Promptly handle all emergency calls efficiently.</li>
<li>Use Messagebox to log all requests and issues</li>
<li>Promptly check all e-mails and action accordingly.
</li><li>Attend shift briefings, read handovers and participate in departmental meetings/gatherings.
</li>Be fully knowledgeable of the operating systems such as Alcatel, Opera, Messagebox, Microsoft and etc to perform the tasks/operations promptly.<br>
<li>
</li></ul><div></div><br>
<div>What We need from you:</div><br>
<div>
<br>
</div><ul><li>Minimum two years&rsquo; experience in the same role in a 5 star hotel, Call centre or any customer service related job.</li>
<li>Intermediate knowledge of Microsoft Office and Microsoft Outlook.</li>
<li>Excellent written and verbal English communication skills and knowledge of an additional language is an advantage.</li>
<li>Previous experience in Opera system is an advantage.</li>
<li>Ability to work independently and within a team environment.</li>
<li>Able to manage multiple tasks.</li>
<li>Eager to learn, stay motivated &amp; progress.</li>
<li>Enthusiastic, courteous &amp; helpful to colleagues &amp; customers.</li>
<li>Customer service orientated.</li>
<li>Outgoing, friendly, warm personality.</li></ul><br>
<div>
<br>
</div><div>What you can expect from us:</div><br>
<div>
<br>
</div><div>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.<br>
</div><div></div><br>
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br>
</div><div></div><br>
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br>
</div><div></div><br>
<div>So, join us and you&rsquo;ll become part of our ever-growing global family.
</div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Instant Service Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

<div><b>Additional Information</b><br>
<b>Job Number</b>25142222<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing and Maintaining Budgets</b></p>
<ul><li>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</li></ul>
<ul><li>Maintains a positive cost management index for kitchen and restaurant operations.</li></ul>
<ul><li>Utilizes budgets to understand financial objectives.</li></ul><p><br>
</p><p><b>Leading Food and Beverage Team</b></p>
<ul><li>Manages the Food and Beverage departments (not catering sales).</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Oversees all culinary, restaurant, beverage and room service operations.</li></ul>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</li></ul>
<ul><li>Provides excellent customer service to all employees.</li></ul>
<ul><li>Responds quickly and proactively to employee's concerns.</li></ul>
<ul><li>Provides a learning atmosphere with a focus on continuous improvement.</li></ul>
<ul><li>Provides proactive coaching and counseling to team members.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Monitors and maintains the productivity level of employees.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides excellent customer service.</li></ul>
<ul><li>Responds quickly and proactively to guest's concerns.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Drives alignment of all employees, team leaders and managers to the brand's service culture.</li></ul>
<ul><li>Sets service expectations for all guests internally and externally.</li></ul>
<ul><li>Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</li></ul>
<ul><li>Verifies all banquet functions are up to standard and exceed guest's expectations.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Conducts performance reviews in a timely manner.</li></ul>
<ul><li>Promotes both Guarantee of Fair Treatment and Open Door policies.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Complies with all corporate accounting procedures.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Drives effective departmental communication and information systems through logs, department meetings and property meetings.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today&rsquo;s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative &ndash; in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Mgr-Food & Beverage I

Bosta

<div>
 <strong>
  About Bosta:
  <br/>
  <br/>
 </strong>
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 <br/>
 <br/>
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 <br/>
 <br/>
 The Role!
 <br/>
 <br/>
 A CCTV Control Room Manager is responsible for overseeing the operations of a closed-circuit television (CCTV) control room, ensuring the safety and security of premises through effective surveillance and monitoring. This role is crucial in environments such as corporate facilities, public spaces, and critical infrastructure, where continuous observation is essential to deter and respond to security incidents.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Team Supervision: Lead and manage a team of CCTV operators, including scheduling shifts, providing training, and conducting performance evaluations to ensure optimal functionality of the surveillance system
  </li>
  <li>
   Operational Management: Oversee daily control room activities, ensuring all surveillance equipment is operational and that any malfunctions are promptly addressed. ￼
  </li>
  <li>
   Incident Response Coordination: Act as the primary point of contact during security incidents, coordinating with emergency services and internal stakeholders to manage and document responses effectively. ￼
  </li>
  <li>
   Compliance and Reporting: Ensure all surveillance activities comply with relevant legislation and organizational policies. Maintain accurate records of incidents and system performance, preparing reports as required. ￼
  </li>
  <li>
   System Maintenance and Upgrades: Collaborate with technical teams to maintain and upgrade CCTV systems, ensuring they meet current security standards and operational requirements. ￼
  </li>
  <li>
   Policy Development: Develop and implement standard operating procedures (SOPs) for the control room, ensuring all staff are trained and compliant with these protocols
   <br/>
   <br/>
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 <strong>
  Qualifications and Skills:
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   Educational Background: A high school diploma or equivalent is required; a degree in security management, information technology, or a related field is preferred
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   Experience: Several years of experience in security operations or CCTV monitoring, with at least 2 years in a supervisory or managerial role
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   Technical Proficiency: Strong understanding of CCTV systems, surveillance technologies, and relevant software applications.
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   Leadership Abilities: Proven capability to lead and motivate a team, manage shift schedules, and handle personnel issues effectively.
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   Communication Skills: Excellent verbal and written communication skills to interact with team members, management, and external agencies
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   Attention to Detail: Keen observational skills to monitor surveillance footage accurately and identify potential security threats
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   Problem-Solving Skills: Ability to assess situations quickly and coordinate appropriate responses during security incidents
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CCTV Room Manager

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