room service supervisor

Hilton

<div>
 Assistant Room Service Manager is responsible for managing room service operations to deliver an excellent Guest and Member experience while training staff, optimising sales, and controlling costs.
 
 
 
 What will I be doing?
 
 
 
 As Assistant Room Service Manager, you will be responsible for managing room service operations to deliver an excellent Guest and Member experience. Assistant Room Service Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
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 Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development
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 Ensure compliance of brand standards
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 Evaluate guest satisfaction levels with a focus on continuous improvement
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 Aware of trends and propose ideas to build the range and quality of Food and Beverage
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 Optimise sales and contain costs, identifying any areas for action
 </li>
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 Set achievable budgets and other short- and long-term functional goals
 </li>
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 Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars
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 Maintain strong internal control environment and compliance to hotel/company policies and procedures
 
 
 
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 </ul>
 
 What are we looking for?
 
 
 
 Assistant Room Service Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
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 Previous experience in a similar role
 </li>
 <li>
 Effective management skills
 </li>
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 Negotiation and influencing skills
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 Positive attitude
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 Excellent communication skills
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 Ability to work under pressure
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 Good grooming standards
 
 
 
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 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
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 Previous experience within the hospitality industry
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 Previous experience managing payroll, budgets and forecasting
 </li>
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 Commercial and industry knowledge
 
 
 
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 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Room Service
</div>

Assistant Room Service Manager / Supervisor

Meyer Jabara Hotels

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line.
 
Night Audit Supervisor - Marriott Stamford Hotel & Spa
 
The Stamford Marriott Hotel & Spa located in the heart of bustling downtown Stamford is looking for you! Do you have what it takes to be a successful Night Audit Supervisor at Stamford's number one hotel? Apply now and find out! We'd love to meet you!
 
POSITION SUMMARY
 
Shift hours are 11pm to 7am. Candidate is required to act as Night Manager any day of the week including public holidays.
 
Complete designated cashier and closing reports in the computer system.
 
Completion of Daily Revenue Reports nightly to break out the day's revenue accurately for management and ownership.
 
Review shift logs/daily memo books and document pertinent information in logbooks.
 
Contact appropriate individual or department (e.g., Front Office, Housekeeping) as necessary to resolve guest call, request, or problem.
 
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key.
 
Sell a room/accommodation to guests without reservations based on availability.
 
Ensure rates match market codes and that any exceptions are documented.
 
Ensure checks that come from outlets (e.g., Restaurant, Health Club, Retail Shop) are scanned and charged to room.
 
QUALIFICATIONS
 
Must possess basic computer skills, i.e., Microsoft Word and Excel, Internet Explorer, etc.
 
High school diploma or equivalent required
 
Minimum of 2 years experience in a similar position in a full-service hotel.
 
Prior experience in Marriott Hotels or full-service hotel brand will be helpful.
 
Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with all associates and listen and respond appropriately to the concerns of all. Ensure adherence to quality expectations and standards of Stamford Marriott.Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without
 
The difference between being a good business and an amazing business can be found in the company's footprints made by giving back and serving others. Community relationships matter to the team at Meyer Jabara.

Night Audit Supervisor - Marriott Stamford Hotel & Spa

Northwest x Southern Hospitality

<div>The Hyatt Place Fairbanks, AK, managed by Northwest x Southern Hospitality (NSH) is looking for a courteous, customer service driven, happy, energetic, ambitious,inspired type Guest Services Supervisor to join our growing hospitality team! If you think you are ready for the exciting world of hospitality then Northwest x Southern Hospitality is for you!
Summary of position: Supervise Front Desk and at times, Guest Service activities during shift and provide efficient and courteous service to each guest, maximizing room revenues through accordance to standards, policies and position tasks set by the hotel and Northwest x Southern Hospitality. Full job description available upon request.
Qualifications: You must meet minimum age requirements to apply and be available to work nights, weekends and holidays. Prior hotel or hospitality experience preferred.
We offer a competitive salary and excellent benefits, and industry discounts. Potential for promotional opportunities to other NSH properties including Marriott, IHG , Hyatt and Hilton brands.
To learn more about our company please visit our web site at www.nwxsouthern.com
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status or other classifications protected by law.</div>

Guest Services Supervisor - Hyatt Place Hotel

Hotel Equities

<div>voco, The Shelby in Myrtle Beach, SC has an immediate opening for an experienced Hotel Front Office Supervisor. 
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us. Supports Front Office Manager in overseeing front desk operations and ensuring all guest issues and concerns are resolved.<ul><li>
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote &ldquo;preferred&rdquo; guest program and provide recognition and benefits to all current members.</li><li>
Accept payment for guests&rsquo; accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests</li><li>
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.</li><li>
Promptly respond to and resolve guest complaints</li><li>
Answer telephone promptly and properly being polite, courteous, and friendly</li><li>
Be friendly, thorough, accurate and efficient in taking reservations</li><li>
Be friendly, thorough, accurate and efficient in performing Check-ins</li><li>
Be friendly, thorough, accurate and efficient in performing Check-outs</li><li>
Assist guests with luggage upon their arrival to and departure from the hotel</li><li>
Use the guests&rsquo; names</li><li>
Be knowledgeable and helpful about the local area, the hotel and hotel services</li><li>
Handle messages, wake-up calls, mail, and faxes properly</li><li>
Assist guests&rsquo; with laundry/dry cleaning needs</li><li>
Know of incoming VIPs</li><li>
Follow all applicable Company Standard Operating Procedures.</li><li>
Perform other assignments as directed by the General Manger.</li><li>
Be an enthusiastic, helpful and positive member of the team</li><li>
Be professional, responsible and mature in conduct and behavior</li><li>
Be understanding of, encouraging to and friendly with all co-workers</li><li>
Be self-motivated and use time wisely</li><li>
Maintain open line of communications with each department</li><li>
Communicate pertinent information</li><li>
Respond positively to new ideas</li><li>
Openly accept critical/developmental feedback</li><li>
Maintain effective communication through the use of meetings, log books and bulletins</li><li>
Be available to help other departments in emergency situations</li><li>
Adhere to all work rules, procedures and policies established by the company including, but not</li><li>
limited to those contained in the associate handbook.</li><li>
Safety and Security Skills</li><li>
Properly handle and account for keys</li><li>
Be knowledgeable of policies regarding emergency procedures and security concerns</li><li>
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available</li><li>
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items</li><li>
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets</li><li>
Have full understanding of franchise honors program</li><li>
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:</li><li>
Verifies all information on reservations check-in; name, address, method of payment, etc.</li><li>
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers</li><li>
Identifies and records special billing instructions and notifies accounting</li><li>
Completes shift closing accurately by getting appropriate approval signatures and authorization codes</li><li>
Adheres to hotel policies regarding the use of cash banks</li><li>
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift</li><li>
Report potential sales contacts to the sales department.</li><li>
Supervisor to aid Front Office Management Team in providing needed coverage at the Front Desk to support the 24hr operation of the hotel</li></ul> 
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent. 
This job requires the ability to perform the following:<ul><li>
Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>
Must be able to read and write to facilitate the communication process.</li><li>
Requires good communication skills, both verbal and written.</li><li>
Must possess basic computational ability.</li><li>
Must possess basic computer skills.</li><li>
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.</li><li>
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.</li><li>
Must be able to stand and exert well-paced mobility for up to 8 hours in length. Length of time of these tasks may vary from day to day and task to task.</li><li>
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.</li><li>
Must be able to lift up to 15 lbs occasionally.</li><li>
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.</li><li>
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates</li><li>
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.</li><li>
Ability to spend extended lengths of time viewing a computer screen.</li><li>
Requires manual dexterity to use and operate all necessary equipment.</li><li>
Must have finger dexterity to be able to operate office equipment</li></ul> 
Other:<ul><li>
Being passionate about people and service.</li><li>
Strong communication skills are essential when interacting with guests and employees.</li><li>
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li><li>
Basic math skills are used frequently when handling cash or credit.</li><li>
Problem-solving, reasoning, motivating, and training abilities are often used.</li><li>
Have the ability to work a flexible schedule including nights, weekends and/or holidays</li></ul> 
Salary-$18.00 per hour
Insurance: Medical, dental, vision insurance available for full-time employees and their families; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account
Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match
Paid Time Off: Vacation Time - 80 hours on your first 3 years of service; Sick Time &ndash; 1 hour accrued per 30 hours worked
Paid Holidays: New Year&rsquo;s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
Other benefits: Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other), Access to our Talent team to help you reach your career goals.</div>

Guest Services Supervisor-The Shelby-Myrtle Beach, SC

SELIG PARKING

<div>The Valet Operations Supervisor ensures the safe and efficient parking operations, while delivering exceptional service that exceeds our customer/client&rsquo;s expectations. The Valet Parking Operations Supervisor is responsible for all aspects of operating the valet parking at luxurious hotels including: staff management, revenue control, safety, and client relations.
The Valet Operations Supervisor must be able to perform essential functions of the position with or without reasonable accommodations. The Operations Supervisor will report to The Director of Parking.
RESPONSIBILITIES<ul><li>
Responsible for the supervision of location staff: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
</li><li>Train new employees; collaborate with The Director of parking on the onboarding plan for new employees to ensure success.
</li><li>Act as the point of contact to client or; attend location meetings as appropriate and respond to client requests in order to develop and maintain a good working relationship.
</li><li>Assist the Director of Parking with payroll ensuring all staff clock in/out properly and assisting to correct incorrect or missed punches in PAYCOM.</li><li>
Monitor maintenance of the driveway and associated premises to ensure that the driveway and offices are safe and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.</li><li>
Prepare daily, weekly, and monthly operating reports as required.
</li><li>Managing, planning, scheduling, training, and directing the activities of frontline staff.</li><li>
Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location.</li><li>
Ensure all staff maintain pleasant, friendly and professional demeanor with all guests, hotel staff and coworkers.</li><li>
Ensure valets secure all keys.</li><li>
Ensure all valets practice AAA basics service standard every day.</li><li>
Ensure smooth traffic flow at the front drive and maintain a professional, welcoming arrival experience.</li><li>
Ensure all valets park and retrieve vehicles safely and timely.</li><li>
Utilize CVPS and Amano One systems for accurate vehicle tracking, reporting, and revenue management.</li></ul><ul><li>
Excellent written and oral communication skills</li><li>
Previous experience working in high-stress situations with tight deadlines/high customer expectations.</li><li>
Ability to act independently and make decisions in the absence of The Director of Parking</li><li>
Knowledge general Microsoft Office Applications.
</li><li>Experience in account management and revenue collection.</li><li>
Previous valet parking supervisor experience required</li><li>
Must have a valid driver&rsquo;s license</li><li>
Must have the ability to drive standard and automatic manual transmission vehicles</li><li>
Experience working with CVPS and/or Amano One systems preferred.</li><li>
Ability to work a flexible schedule, including AM, PM, weekends, and Overnight shifts.</li><li>
Ability to stand for long periods of time</li><li>
Ability to work in outdoor weather conditions and temperature changes</li><li>
Ability to pass a pre-employment background check</li><li>
Ability to lift, push, pull objects up to 50 lbs. pounds with reasonable accommodations, and exhibit the full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing pulling, climbing, balancing and crouching.</li></ul></div>

Operations Supervisor - J.W. Marriott Atlanta Buckhead Hotel - ($17 an hr / Flexible Hours / Flexible Days) $17 an hr.

Sodexo

<div>Room Service Operator 
Location: UC HEALTH BROOMFIELD HOSPITAL - 43551002
Workdays/shifts: Afternoon/evenings - varying days. More details will be provided during the interview process.
Employment Type: Full-time
Pay Range: $19.50 per hour - $21.84 per hour 
Working with Sodexo is more than a job; it&rsquo;s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.
What You&rsquo;ll Do: As a Room Service Operator at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to helping others brings a smile and makes a meaningful impact on others. 
Responsibilities include:<ul><li>
Assist the department in the clerical aspects of preparation for patient meal service through accurate menu processing, assisting patients with menu selection, and food preparation/delivery.</li><li>
Attends work and shows for scheduled shift on time with satisfactory regularity</li><li>
Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.</li></ul> 
What You Bring:<ul><li>
Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.</li><li>
0 &ndash; 1 year of work experience.</li><li>
Additional Requirements: Not Applicable (N/A)</li></ul> 
Link to full Job description 
What We Offer:
<ul><li>Flexible and supportive work environment, so you can be home for life&rsquo;s important moments.</li><li>
Access to ongoing training/development and advancement opportunities to turn your job into a career</li><li>
Full array of benefits that support you and your family&rsquo;s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.</li><li>
In addition to Sodexo&rsquo;s standard, some locations may offer additional site-specific benefits, including free &ldquo;shift&rdquo; meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.</li></ul> 
Link to benefits summary 
Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo&rsquo;s benefit offerings during the interview process. 
Who we are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you&rsquo;re happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.</div>

Room Service Operator

Red Cottage

Company Overview:Red Cottage is the premier vacation rental management company in the Northeast, with a growing portfolio of exceptional homes across Vermont, Upstate New York, Connecticut, Pensilvania and surrounding markets. We partner closely with homeowners to manage their assets, elevate guest experiences, and drive strong financial performance.Our team blends high service standards with modern systems and data-driven operations to deliver consistent, high-quality results.If you&rsquo;re excited to help scale a premium hospitality company and play a meaningful role in shaping the future of vacation rentals in the Northeast, you may be fit at Red Cottage.Position Summary:Red Cottage is seeking a Guest Service Supervisor to lead our remote front desk operations and elevate the guest experience across our vacation rental portfolio. In this role, you'll guide a dedicated team of Guest Service Agents through the daily rhythm of arrivals, departures, and reservation management while serving as a trusted problem-solver when challenges arise. As a natural collaborator, you'll thrive in building strong relationships across our Housekeeping, Maintenance, Portfolio Management, Sales, and Accounting teams to ensure seamless operations. You'll combine your hospitality expertise with a coaching mindset to develop your team, resolve guest concerns with empathy and efficiency, and help shape the processes that keep our service standards high as we continue to grow.Responsibilities:<ul><li>Own the day-to-day operation of Red Cottage's remote &quot;front desk,&quot; leading the Guest Service team through daily arrivals, departures and reservation requests.</li><li>Support and coach a team of Guest Service Agents, including performance management and day-to-day guidance.</li><li>Serve as a primary escalation point for guest issues, taking ownership of de-escalation and guest experience recovery white on shift.</li><li>Support the team with inbound and outbound calls, emails, and chats related to reservations, service issues and general inquiries.</li><li>Assist with creating, assigning, and tracking maintenance and housekeeping tickets related to guest resolutions, ensuring timely follow-up.</li><li>Meet and maintain company performance standards and metrics, including guest satisfaction, timeliness of communication and reservation conversion.</li><li>Monitor and track individual and team performance metrics; provide coaching and feedback as needed.</li><li>Identify operational gaps and process improvement opportunities to drive efficiency and service quality.</li><li>Build strong working relationships and open communication with internal teams (Housekeeping, Maintenance, Portfolio Management, Sales, and Accounting).</li><li>Other duties as assigned&mdash;hospitality is dynamic, and flexibility is part of the role.</li></ul>Qualifications:<ul><li>2+ years of experience in customer service or administrative support, preferably in hospitality, vacation rentals, property management, or a service-driven industry.</li><li>Prior supervisory or team-lead experience in a similar environment preferred.</li><li>Strong time management skills and the ability to adapt quickly in a high-volume, interruption-driven setting.</li><li>Tech-savvy, with experience using digital systems and applications; comfortable working across multiple software platforms.</li><li>Clear, thoughtful communicator who is comfortable engaging with guests, homeowners, vendors, and internal teams.</li><li>Dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.</li><li>Flexible availability, including early mornings, evenings, weekends, and holidays, based on guest and homeowner needs.</li></ul>Pay: $18.00 - $20.00 per hourWork Location: Remote

Guest Service Supervisor

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