route dispatcher

Great Lakes Transportation Shuttle

**MUST HAVE DISPATCH EXPERIENCE **Dispatch busses and vans for the Shuttle Service Program at Detroit Metropolitan Wayne County Airport. Overall responsibilities include the monitoring of; vehicle location, headway maintenance in accordance with contractual obligation, and emergency resource allocation as indicated and provide the first line of quality customer service to phone inquiries and complaints.<ul><li>Shifts are 12 hours alternating 3 days one week and 4 days the following week.</li><li>Monitor vehicle location, route adherence and headway maintenance within the guidelines of contractual obligations.</li><li>Monitor and respond to all radio traffic for deployed shuttle fleet.</li><li>Complete daily shift reports.</li><li>Provide off going report to incoming relief dispatchers.</li><li>Contact emergency services as requested by any driver involved in any event, the on duty supervisor, quality assurance supervisor or the director of transportation.</li><li>Document complaints, driver incidents, action response to all incidents outside of daily routine.</li><li>Respond to incoming phone inquiries with the idealism that you are the first line of quality customer service.</li><li>Record and report to management all attendance issues (call off, tardy, etc.) that occur on your shift.</li><li>Perform other duties as directed.</li><li>Adhere to established company policies, procedures and guidelines.</li></ul>Pay: $18.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Airport Shuttle Route Dispatcher

MV Transportation

<div>
 If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
 
 
 
 Responsibilities
 
 
 
 MV Transportation is seeking a
 
 Dispatcher
 
 who work s to direct the day-to-day route operations and report to the Operations Manager. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Operations Manager as appropriate.
 
 
 
 Job Responsibilities :
 
 
 
 <ul>
 <li>
 Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
 </li>
 <li>
 Monitors radio, telephones and on-road provision of service for quality.
 </li>
 <li>
 Responsible for influencing positive employee morale and quality customer service.
 </li>
 <li>
 Monitors and completes driver sign-in and sign-out daily.
 </li>
 <li>
 May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
 </li>
 <li>
 Monitors daily system performance.
 </li>
 <li>
 Participates in analysis and review of operating performance.
 </li>
 <li>
 Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
 </li>
 <li>
 All other duties, as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Talent Requirements :
 
 
 
 <ul>
 <li>
 One (1) year previous Dispatcher experience preferred.
 </li>
 <li>
 Two ( 2 ) years of Customer Service experience is preferred.
 </li>
 <li>
 High School d iploma or equivalent.
 </li>
 <li>
 Experience with Ride Co and Trapeze software.
 </li>
 <li>
 Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
 </li>
 <li>
 Demonstrate a high customer service commitment.
 </li>
 <li>
 Able to demonstrate professional phone manner.
 </li>
 <li>
 Knowledge of the service area is a plus.
 
 
 </li>
 </ul>
 Starting pay rate: $24.98/hour
 
 
 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
 
 
 Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
</div>

Dispatcher

Accelerated Global Solutions

<div>About Speed Xpress Inc. 
Founded in 2022, SpeedX offers a superior last-mile delivery experience designed to better connect brands to customers. At SpeedX, we&rsquo;re more than just a delivery company &ndash; we&rsquo;re partners in success. We believe that ecommerce delivery shouldn&rsquo;t be a hassle, a financial strain, or a source of stress for businesses. We created a next-level delivery experience that&rsquo;s designed to meet business's needs, exceed their expectations, and future-proof their ecommerce business. 
In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide &ndash; with the number constantly growing. And we have no plans of slowing down. 
About the role:
We are seeking a Dispatcher who excels in route assignments, driver communication, and real-time problem solving. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. This role is highly hands-on and requires constant presence on the dispatch floor&mdash;managing drivers, finalizing routes, solving issues quickly, and ensuring all packages leave the warehouse according to plan. The dispatch team is the final checkpoint, ensuring that every route leaves the building accurately, safely, and on time. This is not a desk or computer-heavy role. It is a floor-based operational control role requiring fast decision-making, clear communication, and strong situational awareness.<h2 class="jobSectionHeader">
Key Responsibilities</h2>
1. Route Assignment &amp; Dispatch Management<ul><li>
Finalize and assign daily routes to drivers and DSPs based on prepared manifests.</li><li>
Ensure each driver receives the correct route sheet, package count, and load instructions.</li><li>
Verify vehicles are loaded correctly according to the assigned route sequence.</li><li>
Make quick adjustments when routes need rebalancing due to volume changes or issues.</li><li>
Ensure every route leaves the building on time and with full clarity for the driver.</li></ul>
2. Driver Coordination &amp; Communication<ul><li>
Serve as the main point of contact for dispatch-area questions from drivers.</li><li>
Provide clear instructions, delivery expectations, and safety reminders before departure.</li><li>
Ensure drivers are adhering to company policies, safety protocols, and DOT regulations.</li><li>
Communicate changes or updates to drivers promptly.</li><li>
Monitor route progress through check-ins and support drivers during their shift.</li></ul>
3. Operational Floor Presence<ul><li>
Maintain a strong presence in the dispatch area during departures.</li><li>
Coordinate with warehouse staff to ensure totes and packages reach the correct routes.</li><li>
Identify and correct mis-sorts or missing packages before departure.</li><li>
Coordinate with maintenance and operations teams to confirm all vehicles are in safe and optimal working condition.</li><li>
Work with QA/QC on route exceptions requiring driver confirmation.</li></ul>
4. Problem Solving &amp; Real-Time Decision Making<ul><li>
Serve as the escalation point for complex dispatch issues, service failures, or compliance concerns.</li><li>
Coordinate responses to emergencies, delays, disruptions, incorrect loads, or delivery barriers quickly and efficiently ensuring minimal impact on service levels</li><li>
Reassign packages or stops to maintain service levels.</li><li>
Quickly address issues such as delays, incorrect loads, or delivery barriers.</li><li>
Assist operational leads with urgent issue resolution during dispatch peaks.</li></ul>
Requirements<ul><li>
High school diploma or equivalent; additional education or training in logistics or a related field is preferred.</li><li>
Proven experience in dispatching routes, working with drivers/DSP, logistics, warehouse, or transportation operations is preferred</li><li>
Strong organizational and multitasking skills.</li><li>
Excellent communication and interpersonal abilities.</li><li>
Proficiency in using transportation management systems (TMS) and other relevant software or tools (route lists, scanners).</li><li>
Ability to work well under pressure, adapt to changing priorities and ability to make fast decisions in a time-sensitive environment.</li><li>
Knowledge of transportation regulations and safety guidelines.</li><li>
Availability to work flexible hours, including evenings and weekends, is required.</li><li>
Comfortable standing and walking for most of the shift.</li></ul>
Preferred<ul><li>
Knowledge of DOT regulations, FMCSA rules, and transportation compliance standards.</li></ul>
Core Competencies<ul><li>
Leadership: Ability to handle assigned tasks and work toward operational excellence.</li><li>
Analytical Thinking: Use data to drive decisions and improve performance.</li><li>
Communication: Clear, professional interaction with internal teams and external partners.</li><li>
Adaptability: Thrive in a dynamic, fast-paced logistics environment.</li><li>
Customer Focus: Commitment to service quality and client satisfaction.</li></ul> 
Benefits:<ul><li>
Dental insurance</li><li>
Health insurance</li><li>
Paid time off</li><li>
Vision insurance</li></ul></div>

Logistics Dispatcher

SpeedX

<div>
 
 
 About Speed Xpress Inc.
 
 
 
 
 
 
 Founded in 2022, SpeedX offers a superior last-mile delivery experience designed to better connect brands to customers. At SpeedX, we&rsquo;re more than just a delivery company &ndash; we&rsquo;re partners in success. We believe that ecommerce delivery shouldn&rsquo;t be a hassle, a financial strain, or a source of stress for businesses. We created a next-level delivery experience that&rsquo;s designed to meet business's needs, exceed their expectations, and future-proof their ecommerce business.
 
 
 
 
 
 In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide &ndash; with the number constantly growing. And we have no plans of slowing down.
 
 
 
 
 
 
 About the role:
 
 
 
 We are seeking a Dispatcher who excels in route assignments, driver communication, and real-time problem solving. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. This role is highly hands-on and requires constant presence on the dispatch floor&mdash;managing drivers, finalizing routes, solving issues quickly, and ensuring all packages leave the warehouse according to plan. The dispatch team is the final checkpoint, ensuring that every route leaves the building accurately, safely, and on time. This is not a desk or computer-heavy role. It is a floor-based operational control role requiring fast decision-making, clear communication, and strong situational awareness.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Route Assignment &amp; Dispatch Management
 
 
 <ul>
 <li>
 Finalize and assign daily routes to drivers and DSPs based on prepared manifests.
 </li>
 <li>
 Ensure each driver receives the correct route sheet, package count, and load instructions.
 </li>
 <li>
 Verify vehicles are loaded correctly according to the assigned route sequence.
 </li>
 <li>
 Make quick adjustments when routes need rebalancing due to volume changes or issues.
 </li>
 <li>
 Ensure every route leaves the building on time and with full clarity for the driver.
 </li>
 </ul>
 
 
 2. Driver Coordination &amp; Communication
 
 
 <ul>
 <li>
 Serve as the main point of contact for dispatch-area questions from drivers.
 </li>
 <li>
 Provide clear instructions, delivery expectations, and safety reminders before departure.
 </li>
 <li>
 Ensure drivers are adhering to company policies, safety protocols, and DOT regulations.
 </li>
 <li>
 Communicate changes or updates to drivers promptly.
 </li>
 <li>
 Monitor route progress through check-ins and support drivers during their shift.
 </li>
 </ul>
 
 
 3. Operational Floor Presence
 
 
 <ul>
 <li>
 Maintain a strong presence in the dispatch area during departures.
 </li>
 <li>
 Coordinate with warehouse staff to ensure totes and packages reach the correct routes.
 </li>
 <li>
 Identify and correct mis-sorts or missing packages before departure.
 </li>
 <li>
 Coordinate with maintenance and operations teams to confirm all vehicles are in safe and optimal working condition.
 </li>
 <li>
 Work with QA/QC on route exceptions requiring driver confirmation.
 </li>
 </ul>
 
 
 4. Problem Solving &amp; Real-Time Decision Making
 
 
 <ul>
 <li>
 Serve as the escalation point for complex dispatch issues, service failures, or compliance concerns.
 </li>
 <li>
 Coordinate responses to emergencies, delays, disruptions, incorrect loads, or delivery barriers quickly and efficiently ensuring minimal impact on service levels
 </li>
 <li>
 Reassign packages or stops to maintain service levels.
 </li>
 <li>
 Quickly address issues such as delays, incorrect loads, or delivery barriers.
 </li>
 <li>
 Assist operational leads with urgent issue resolution during dispatch peaks.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 High school diploma or equivalent; additional education or training in logistics or a related field is preferred.
 </li>
 <li>
 Proven experience in dispatching routes, working with drivers/DSP, logistics, warehouse, or transportation operations is preferred
 </li>
 <li>
 Strong organizational and multitasking skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Proficiency in using transportation management systems (TMS) and other relevant software or tools (route lists, scanners).
 </li>
 <li>
 Ability to work well under pressure, adapt to changing priorities and ability to make fast decisions in a time-sensitive environment.
 </li>
 <li>
 Knowledge of transportation regulations and safety guidelines.
 </li>
 <li>
 Availability to work flexible hours, including evenings and weekends, is required.
 </li>
 <li>
 Comfortable standing and walking for most of the shift.
 </li>
 <li>
 Bilingual Spanish
 </li>
 </ul>
 
 Preferred
 
 <ul>
 <li>
 Knowledge of DOT regulations, FMCSA rules, and transportation compliance standards.
 </li>
 </ul>
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Leadership: Ability to handle assigned tasks and work toward operational excellence.
 </li>
 <li>
 Analytical Thinking: Use data to drive decisions and improve performance.
 </li>
 <li>
 Communication: Clear, professional interaction with internal teams and external partners.
 </li>
 <li>
 Adaptability: Thrive in a dynamic, fast-paced logistics environment.
 </li>
 <li>
 Customer Focus: Commitment to service quality and client satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 Dental insurance
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Vision insurance
 </li>
 </ul>
 
 
</div>

Loomis

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
 
Mon thru Fri
 5pm- 1am
 
Ops Dispatcher: 
Ensure Quality Customer service and accountability of items keyed into computer system. Position duties are handling customer's calls into the branch, communication with all routes, ATM combo/support to routes, keying information in daily to the RPMS report, maintaining and updating SOFI information Daily and maintaining Branch reports.
 
General Information
 
Climate controlled office environment. Requires extended time sitting at desk opening doors to building, answering company phone lines, operating computer, and monitoring vehicle radios.
 
Duties
 
Security of Branch controlling access to building and grounds allowing access under branch policy
 
Customer Service
 <ul>
<li>Handle incoming customer calls concerning.</li>
<li>Routing Specials on Demand</li>
<li>Service Request</li>
<li>No pick-ups</li>
<li>Resolve customer issues.</li>
<li>Generate ETA to Ops Report</li>
<li>Communication with all routes</li>
</ul>
Maintain Dispatchers Log
 
<ul>
<li>Logging hourly calls into report log system including over the payment liability route problems/concerns Suspicious activity.</li>
<li>Create Holiday Routes and Maintain Request from Customers and National Accounts.</li>
<li>Send out safety/ security messages.</li>
<li>Coordinate any special services to routes and make supervisors aware.</li>
<li>Coordinate variable account pick-ups and delivers.</li>
<li>Maintain Daily ATM Combos list Assist Messengers with force balances on ATM's and any related ATM Issues.</li>
<li>Perform any other duties or special projects as deemed necessary by Management Staff.</li>
</ul>
Skills and Qualifications
 
<ul>
<li>Ability to work well individually as well as being a team player with a positive</li>
</ul>
attitude.
 <ul>
<li>Ability to identify and maintain confidential matters in all aspects of the business Courteous and professional communications skills, demonstrate good work ethics in a professional manner to fellow employees and customers.</li>
<li>Follow verbal and written instructions.</li>
<li>Computer experience, proficient use of MS Office to include Excel, ability to use office equipment not limited to computer, fax and copy machine.</li>
<li>Data entry skills Unrestricted wrist, hand, and finger dexterity.</li>
<li>Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull.</li>
<li>Accuracy and speed sufficient to meet the company policy for debriefing.</li>
<li>High school graduate or equivalent</li>
</ul>
Benefits
 
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
 
<ul>
<li>Vacation and Sick Time (PTO) as well as Paid Holidays</li>
<li>Health & Dental Insurance</li>
<li>Vision Insurance</li>
<li>401(k) Plan</li>
<li>Basic Life Insurance Plan</li>
<li>Voluntary Life Insurance Plan</li>
<li>Flexible Spending and Health Savings Account</li>
<li>Dependent Care Account</li>
<li>Industry leading Training and Development</li>
</ul>
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Operations Dispatcher

First Student

<div>First Student is now hiring a Dispatcher!
At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. 
At First Student, we are proud to offer:
$30/hr
Monday - Friday, 8:30 am - 5:00 pm, full-time, year-round work 
Full benefits including Medical, Dental, Vision, &amp; 401(k)
Paid holidays and PTO 
Tremendous Career Advancement Opportunities due to a strong presence across North America 
Positive and rewarding work environment
Dispatcher Responsibilities: 
Oversees all routes and scheduling of buses 
Counsels and coaches drivers and monitors 
Handles heavy phone and radio traffic 
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager 
Serves as primary communication liaison with major contracted customer 
May handle charter reservations, billing, or driver payroll 
Provides solutions to drop-off and pick-up problems 
Handle back-up driver duties or perform miscellaneous clerical duties as needed 
Completes assignment of special projects 
Assists with supervision of day-to-day operations 
 
Dispatcher Experience and Skills Required: 
3-5 years experience 
High school diploma or equivalent 
Basic knowledge of radio dispatch equipment 
Excellent communication and customer service skills 
Ability to deliver under time constraints and deadlines 
Previous terminal operations, dispatch, or driver experience 
Computer literate 
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. 
 
First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training. 
Apply today to join our team! 
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.&quot; 
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. 
 
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.</div>

WestRock Company

<div>
 The Opportunity:
 
 
 The Dispatcher position will be responsible for scheduling and dispatching drivers for routes to deliver products to our customer locations.
 
 
 M-F 11a-730p overtime and weekends as needed
 
 
 $22-$25/hr
 
 
 How you will impact Smurfit Westrock Packaging Solutions:
 
 * Receive order requests from branch staff.
 
 * Plan and map routes for drivers
 
 * Schedule deliveries to maximize efficiency and meet delivery deadlines.
 
 * Utilize computer-aided dispatch system to contact drivers and plan/adjust routes.
 
 * Maintain required reports and compliance with DOT regulations.
 
 * Receive and respond to calls for assistance from drivers.
 
 * Provide outstanding customer service during delivery and pick-up operations.
 
 * Follow all safety rules for equipment, material handling and transport as required by DOT, OSHA, and Victory safety program.
 
 * Communicate effectively with operations staff about customer concerns and inventory issues.
 
 * Coordinate last-minute or unscheduled deliveries to meet customer needs.
 
 * Other duties as assigned.
 
 
 What you need to succeed:
 
 * High school diploma or equivalent
 
 * Two or more years of transportation industry dispatch required with knowledge of DOT policies and practices.
 
 * One or more years&rsquo; experience as a truck driver preferred.
 
 * General fluency in English required, verbal and written.
 
 * Basic computer literacy required, knowledge of Microsoft Windows preferred
 
 
 Physical Requirements
 
 
 * Position requires regular keyboarding, sitting, standing, and walking. Work is performed in both an office environment and warehouse floor where incumbent may be exposed to environmental noises and hazards.
 
 * Use of proper personal protection equipment is required depending on the location and potential hazards including safety shoes, safety vest, bump cap, gloves, hearing protection, safety glasses, and respiratory protection.
</div>

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2792 route dispatcher jobs Near Me

Airport Shuttle Route Dispatcher

Dispatcher

Logistics Dispatcher

Dispatcher

Operations Dispatcher

Dispatcher

Dispatcher