route rider supervisor

Ice Craft

Job Summary:The Rider Incharge is responsible for supervising, managing, and supporting the delivery rider team to ensure efficient, timely, and accurate deliveries. This role involves monitoring rider performance, maintaining delivery standards, handling logistics coordination, and ensuring compliance with company policies.Key Responsibilities:<ul><li>Team Supervision: Manage and oversee all delivery riders, including attendance, scheduling, and performance monitoring.</li><li>Dispatch Management: Assign daily delivery routes and ensure all deliveries are completed on time.</li><li>Performance Tracking: Track key metrics such as delivery time, customer satisfaction, and rider productivity.</li><li>Training &amp; Development: Train new riders on company protocols, safety standards, and customer service.</li><li>Fleet &amp; Equipment Management: Ensure all delivery vehicles (bikes, scooters, etc.) are properly maintained and in good condition.</li><li>Issue Resolution: Handle customer complaints, rider incidents, and operational challenges promptly.</li><li>Compliance: Ensure all riders follow safety guidelines, traffic regulations, and company policies.</li><li>Reporting: Prepare daily/weekly reports on rider activities, delivery success rates, and any operational issues.</li><li>Coordination: Work closely with dispatch, customer service, and warehouse teams for smooth delivery operations.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or diploma in Logistics, Operations Management, or related field (preferred).</li><li>2&ndash;4 years of experience in delivery operations, fleet management, or logistics supervision.</li><li>Strong leadership and communication skills.</li><li>Ability to handle pressure and manage a large team.</li><li>Basic computer literacy (Excel, Google Sheets, delivery management software).</li><li>Good knowledge of local routes and delivery areas.</li></ul>Key Competencies:<ul><li>Team leadership and motivation</li><li>Problem-solving and decision-making</li><li>Time management and multitasking</li><li>Customer service orientation</li><li>Attention to detail and accountability</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Rider Incharge

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Support daily operations by monitoring order delays, resolving rider related issues from vendors, customers, or riders, and ensuring smooth and efficient live operations. 
What's On Our Plate?<ul><li>
Managing day-to-day operations.</li><li>
Manage rider related escalations and resolutions.</li><li>
Assist dispatchers with rider-related communication.</li><li>
Monitor and improve rider performance and compliance.</li><li>
Manage rider roster with proper allocation of shifts/breaks/off-days etc.</li><li>
Groom rider quality (behaviour, appearance, professionalism, presentational etc).</li><li>
Monitor and prevent rider fraud while ensuring professionalism, integrity, and compliance.</li><li>
Reduce rider complaints originating from customers and/or vendors.</li><li>
Monitor riders performance on individual level and responsible for coaching/warning riders.</li><li>
Analyze data to identify trends, areas for improvement, and opportunities to enhance operational efficiency.</li><li>
Perform ad hoc assignments and assist other teams as needed.</li></ul> 
Qualifications 
What Did We Order?<ul><li>
0&ndash;1 years of experience in Logistics, Customer Support, or Operations.</li><li>
Bachelor&rsquo;s degree in Logistics, Business Administration, or a related field.</li><li>
Proficiency in Google Suite and strong data entry, retrieval, and analysis skills.</li><li>
Fluent in both languages Arabic and English. Urdu is a plus.</li><li>
Strong interpersonal and communication skills with the ability to collaborate effectively.</li><li>
Analytical thinker with problem-solving skills and a results-driven mindset.</li><li>
Ability to multitask and perform well in a fast-paced environment.</li></ul></div>

Coordinator Rider On Ground Ops

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 Support daily operations by monitoring order delays, resolving rider related issues from vendors, customers, or riders, and ensuring smooth and efficient live operations.
 
 
 
 What's On Our Plate?
 
 
 
 <ul>
 <li>
 Managing day-to-day operations.
 </li>
 <li>
 Manage rider related escalations and resolutions.
 </li>
 <li>
 Assist dispatchers with rider-related communication.
 </li>
 <li>
 Monitor and improve rider performance and compliance.
 </li>
 <li>
 Manage rider roster with proper allocation of shifts/breaks/off-days etc.
 </li>
 <li>
 Groom rider quality (behaviour, appearance, professionalism, presentational etc).
 </li>
 <li>
 Monitor and prevent rider fraud while ensuring professionalism, integrity, and compliance.
 </li>
 <li>
 Reduce rider complaints originating from customers and/or vendors.
 </li>
 <li>
 Monitor riders performance on individual level and responsible for coaching/warning riders.
 </li>
 <li>
 Analyze data to identify trends, areas for improvement, and opportunities to enhance operational efficiency.
 </li>
 <li>
 Perform ad hoc assignments and assist other teams as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 0&ndash;1 years of experience in Logistics, Customer Support, or Operations.
 </li>
 <li>
 Bachelor&rsquo;s degree in Logistics, Business Administration, or a related field.
 </li>
 <li>
 Proficiency in Google Suite and strong data entry, retrieval, and analysis skills.
 </li>
 <li>
 Fluent in both languages Arabic and English. Urdu is a plus.
 </li>
 <li>
 Strong interpersonal and communication skills with the ability to collaborate effectively.
 </li>
 <li>
 Analytical thinker with problem-solving skills and a results-driven mindset.
 </li>
 <li>
 Ability to multitask and perform well in a fast-paced environment.
 </li>
 </ul>
</div>

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 
 What&rsquo;s on Your Plate?
 
 
 
 
 <ul>
 <li>
 Monitor live operations to ensure optimal performance across the city/zone.
 </li>
 <li>
 Track and assess rider performance on a city/zone level.
 </li>
 <li>
 Ensure effective rider utilization during peak and non-peak hours.
 </li>
 <li>
 Conduct audits of fleet appearance and rider behavior through on-ground visits and stay updated with field insights.
 </li>
 <li>
 Manage walk-in queries from riders.
 </li>
 <li>
 Liaise with fleet partners to ensure smooth communication.
 </li>
 <li>
 Assist dispatchers with rider-related communication.
 </li>
 <li>
 Facilitate feedback loops between riders and management.
 </li>
 <li>
 Resolve queries and escalations from internal and external stakeholders in a timely manner.
 </li>
 <li>
 Oversee zonal performance and take corrective actions (Warning, Suspension, Termination) against low-performing riders.
 </li>
 <li>
 Investigate rider-related issues raised by customers or vendors.
 </li>
 <li>
 Analyze data to identify trends, areas for improvement, and opportunities to enhance operational efficiency.
 </li>
 <li>
 Perform ad hoc tasks as requested by the line manager.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 What did we order?
 
 
 
 
 <ul>
 <li>
 Education and Experience:
 </li>
 <ul>
 <li>
 Bachelor&rsquo;s Degree
 </li>
 <li>
 1-2 years of experience in the food/grocery tech industry is highly preferred.
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Skills and Competencies:
 </li>
 <ul>
 <li>
 Ability to multitask and work effectively in a fast-paced environment.
 </li>
 <li>
 Proficient in Google Suite.
 </li>
 <li>
 Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.
 </li>
 <li>
 Problem-solving skills and a proactive approach to identifying and addressing operational challenges.
 </li>
 <li>
 UAE Driving License is a must.
 </li>
 </ul>
 </ul>
</div>

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary:
 
 
 
 Support day-to-day fleet operations at the zone level by monitoring performance, resolving rider issues, and ensuring efficient live operations. Act as the primary link between riders, dispatch, and fleet partners on the ground.
 
 
 
 What&rsquo;s on Your Plate?
 
 
 
 <ul>
 <li>
 Monitor live operations to ensure optimal performance across the city/zone.
 </li>
 <li>
 Track and assess rider performance on a city/zone level.
 </li>
 <li>
 Manage walk-in queries from riders.
 </li>
 <li>
 Liaise with fleet partners to ensure smooth communication.
 </li>
 <li>
 Assist dispatchers with rider-related communication.
 </li>
 <li>
 Conduct audits of fleet appearance and rider behavior through on-ground visits and stay updated with field insights.
 </li>
 <li>
 Facilitate feedback loops between riders and management.
 </li>
 <li>
 Resolve queries and escalations from internal and external stakeholders.
 </li>
 <li>
 Oversee zonal performance and take corrective actions (Warning, Suspension, Termination) against low-performing riders.
 </li>
 <li>
 Investigate rider-related issues raised by customers or vendors.
 </li>
 <li>
 Perform ad hoc tasks as requested by the line manager.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What did we order?
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree.
 </li>
 <li>
 1-2 years of experience in the food/grocery tech industry is highly preferred.
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Ability to multitask and work effectively in a fast-paced environment.
 </li>
 <li>
 Proficient in Google Suite.
 </li>
 <li>
 Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.
 </li>
 <li>
 Problem-solving skills and a proactive approach to identifying and addressing operational challenges.
 </li>
 <li>
 UAE Driving License is a must.
 </li>
 </ul>
</div>

SDS Delivery Services

SDS Delivery Services is currently looking for a Logistics Supervisor to manage and oversee delivery fleet operations within one of Amazon s main warehouse facilities in Dubai. The ideal candidate should have hands-on experience in delivery operations and excellent team leadership skills.
Key Responsibilities:
<ul>
<li>Supervise daily delivery operations and monitor rider performance effectively</li>
<li>Oversee attendance, route distribution, and shift scheduling to ensure smooth operations</li>
<li>Coordinate directly with Amazon s warehouse teams to maintain timely dispatch and delivery flow</li>
<li>Prepare and analyze operational reports, delivery metrics, and performance records</li>
<li>Maintain rider discipline and team motivation through effective leadership</li>
<li>Collaborate with HR to recruit, onboard, and train new delivery staff</li>
<li>Ensure all activities comply with Amazon s operational policies and safety standards</li>
<li>Facilitate communication between riders, warehouse management, and company leadership</li>
</ul>
Experience &amp; Skills Required:
<ul>
<li>Minimum 1 2 years of logistics or delivery management experience (Amazon or similar experience preferred)</li>
<li>Strong team management and leadership skills</li>
<li>Excellent communication and reporting abilities</li>
<li>Familiarity with key delivery performance indicators (KPIs)</li>
<li>Capable of performing under pressure and meeting tight deadlines</li>
<li>Basic computer literacy (Excel, Google Sheets, etc.)</li>
</ul>

Logistics Supervisor

Do Deliver Pvt Ltd

Job Purpose:The Rider is responsible for ensuring timely and accurate delivery of parcels, packages, and documents to customers while maintaining a high level of professionalism, customer satisfaction, and safety standards.Key Responsibilities:<ul><li>Deliver orders/parcels to customers as per the assigned schedule.</li><li>Ensure safe handling and accurate delivery of all items.</li><li>Collect proof of delivery (POD) and payments (if applicable) and submit to the concerned department.</li><li>Follow the company&rsquo;s delivery routes and time schedules.</li><li>Communicate effectively with dispatchers and supervisors regarding delays, issues, or route changes.</li><li>Maintain the assigned vehicle/bike in good condition and ensure all documentation (license, registration, insurance) is up to date.</li><li>Adhere to all traffic rules, company policies, and safety regulations.</li><li>Provide excellent customer service and represent Do Deliver in a professional manner.</li><li>Report any incidents, accidents, or maintenance requirements immediately to the supervisor.</li></ul>Requirements:<ul><li>Requirements:</li><li>Minimum qualification: Matric / Intermediate.</li><li>Valid motorcycle driving license.</li><li>Own motorcycle.</li><li>Prior experience in delivery/logistics preferred but not mandatory.</li><li>Good communication and time management skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Basic knowledge of local routes and areas.</li></ul>Job Type: Full-timePay: From Rs20,000.00 per monthWork Location: In person

Courier Rider

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