sales administration manager

Alzayani Investments

<p><strong>Job Overview</strong><br />First Motors is currently seeking an experienced and highly organised Sales Administration Manager to join our thriving automotive division. The ideal candidate will be a meticulous and proactive professional with significant experience in the automotive sector. You will be responsible for leading our sales administration team, ensuring the smooth and efficient processing of all vehicle sales. This role is critical to supporting our sales department and maintaining our high standards of customer satisfaction and operational excellence.<br /><br /><strong>Responsibilities</strong><br />* Lead, manage, and mentor the sales administration team, overseeing daily operations and conducting performance reviews.<br />* Supervise the end-to-end sales administration process, from initial order entry and contract generation to final vehicle handover.<br />* Ensure all sales documentation, including financial agreements, registration forms, and invoices, is completed accurately and complies with all legal and company standards.<br />* Develop, implement, and refine administrative processes to improve efficiency and support the sales team effectively.<br />* Manage the integrity of data within the CRM and other company systems, ensuring all records are up-to-date.<br />* Prepare and present detailed sales reports, forecasts, and performance analyses for senior management.<br />* Act as a key liaison between the sales department and other internal teams, such as finance, logistics, and after-sales, to guarantee a seamless workflow.<br />* Handle escalated customer enquiries and resolve any administrative issues promptly and professionally.<br />* Monitor vehicle inventory and coordinate with the relevant departments to ensure optimal stock levels.<br /><br /><strong>Qualifications</strong><br />* Proven experience as a Sales Administration Manager or in a senior administrative role, specifically within the automotive industry, is essential.<br />* Strong leadership skills with demonstrable experience in managing and developing a team.<br />* Exceptional organisational, multitasking, and time-management skills.<br />* Excellent attention to detail and a commitment to accuracy in all tasks.<br />* Proficiency in the MS Office Suite, particularly Excel, and experience with CRM software.<br />* Outstanding written and verbal communication skills in English.<br />* A proactive approach to problem-solving and the ability to work effectively under pressure.<br />* A bachelor’s degree in Business Administration or a related field is highly desirable.<br />* Knowledge of the Bahraini automotive market and regulations would be a significant advantage.<br /> </p>

Sales Administration Manager-Automotive

Novartis

<div>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 Lead and manage all aspects of the Sales Administration/ Operations team within a significant country including order management team; site-to-site material purchasing process and master data maintenance to ensure uninterrupted business operations. Manage team activities including resources allocation based on workload and priorities, professional development, reporting and delivery of group objectives. Leads a key area of sales support within a significant county (Sales training, Analytics, Sales Operations). Develop an effective through training and coaching or management of key commercial programmes
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Location : Jeddah
 <br/>
 <br/>
 This role is based in Saudi Arabia. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for supporting sales representatives and channel partners in processing orders / returns; providing metrics/ reports to Sales team and engaging HCPs for expense payout.
  </li>
  <li>
   Follow up on sales orders and provide status updates; update customer lists business wise.
  </li>
  <li>
   Research and resolve escalated problems and issues, including issues related to order management, accounting and invoicing.
  </li>
  <li>
   Communicate status of problems and solutions to customers and other appropriate parties.
  </li>
  <li>
   Ensure team adherence to all processes and working procedures related to customer service.
  </li>
  <li>
   Coordination of process changes and maintenance of customer service SOP&rsquo;s.
  </li>
  <li>
   Ensuring new team members receive the required level of system support and training to efficiently and effectively perform appointed role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in science, Business administration, or Supply chain. MBA degree is preferable.
  </li>
  <li>
   Minimum 2 years working in multinational companies.
  </li>
  <li>
   Experience with SAP, Power BI and Excel
  </li>
  <li>
   Strong capability in sales operations, preferably from pharma industry
  </li>
  <li>
   Good knowledge of supply chain and logistics
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Languages:
 </strong>
 English and Arabic
 <br/>
 <br/>
 Novartis is committed to building an outstanding, inclusive work environment and diverse team representative of the patients and communities we serve.
 <br/>
 <br/>
 <strong>
  Why Novartis:
 </strong>
 Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
 <br/>
 <br/>
 <strong>
  Benefits and Rewards:
 </strong>
 Learn about all the ways we&rsquo;ll help you thrive personally and professionally.
 <br/>
 <br/>
 Read our handbook (PDF 30 MB)
</div>


Customer Operations Manager - Jeddah

<div><div><h3 class="jobSectionHeader"><b>Summary
</b></h3><div>Lead and manage all aspects of the Sales Administration/ Operations team within a significant country including order management team; site-to-site material purchasing process and master data maintenance to ensure uninterrupted business operations. Manage team activities including resources allocation based on workload and priorities, professional development, reporting and delivery of group objectives. Leads a key area of sales support within a significant county (Sales training, Analytics, Sales Operations). Develop an effective through training and coaching or management of key commercial programmes</div>
</div><div><h3 class="jobSectionHeader"><b>About the Role
</b></h3><div><p>Location : Jeddah</p><p>
This role is based in Saudi Arabia. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.</p><p></p><p><b>
Key responsibilities</b></p><ul><li>
Responsible for supporting sales representatives and channel partners in processing orders / returns; providing metrics/ reports to Sales team and engaging HCPs for expense payout.</li><li>
Follow up on sales orders and provide status updates; update customer lists business wise.</li><li>
Research and resolve escalated problems and issues, including issues related to order management, accounting and invoicing.</li><li>
Communicate status of problems and solutions to customers and other appropriate parties.</li><li>
Ensure team adherence to all processes and working procedures related to customer service.</li><li>
Coordination of process changes and maintenance of customer service SOP&rsquo;s.</li><li>
Ensuring new team members receive the required level of system support and training to efficiently and effectively perform appointed role.</li></ul><p></p><p><b>
Requirements</b></p><ul><li>
 Bachelor&rsquo;s degree in science, Business administration, or Supply chain. MBA degree is preferable.</li><li>
Minimum 2 years working in multinational companies.</li><li>
Experience with SAP, Power BI and Excel</li><li>
Strong capability in sales operations, preferably from pharma industry</li><li>
Good knowledge of supply chain and logistics
</li></ul><p></p><p><b>Languages: </b>English and Arabic</p><p></p><p>
Novartis is committed to building an outstanding, inclusive work environment and diverse team representative of the patients and communities we serve.<b>
</b></p></div></div><div><div><p><b>Why Novartis:</b> Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture</p><p><b>
Benefits and Rewards:</b> Learn about all the ways we&rsquo;ll help you thrive personally and professionally.<br>
Read our handbook (PDF 30 MB)</p></div></div></div>
<br><div><div>Division
<div>International
</div></div><div>Business Unit
<div>Marketing
</div></div><div>Location
<div>Saudi Arabia
</div></div><div>Site
<div>Jeddah
</div></div><div>Company / Legal Entity
<div>SA01 (FCRS = SA001) Novartis Saudi Arabia Ltd
</div></div><div>Functional Area
<div>Sales
</div></div><div>Job Type
<div>Full time
</div></div><div>Employment Type
<div>Regular
</div></div><div>Shift Work
<div>No
</div></div><div></div><div><p>Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.</p></div></div>

Aleph Holding

<div><div><div><b>Are you ready to join our digital revolution journey?</b></div>
<div></div>
<div>At <b>Aleph</b>, we&rsquo;re not just part of the digital advertising landscape&mdash;we&rsquo;re shaping its future. Representing the world&rsquo;s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.</div>
<div></div>
<div>Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.</div>
<div></div>
<div>With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you&rsquo;re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.</div><div></div><div><br>
We are looking for a <b>Sales Administration Specialist </b>to support our team in <b>Cairo</b>!</div></div>
<div><div><h3 class="jobSectionHeader"><b>What You&rsquo;ll Do</b></h3><div><div><ul>
<li><div>Ensure all projects and opportunities are accurately recorded in Salesforce, including all required documentation for billing and collections.</div>
</li><li><div>Monitor and enforce compliance with internal processes and company policies across the Sales team.</div>
</li><li><div>Review and validate prepaid and postpaid opportunities on a daily basis to ensure accuracy and payment status.</div>
</li><li><div>Maintain high-quality CRM data by controlling and updating records regularly.</div>
</li><li><div>Track and implement updates to internal procedures and policies.</div>
</li><li><div>Collaborate closely with Sales, Finance, and Operations teams across different countries and regions.</div>
</li><li><div>Handle a high volume of internal and external communications efficiently.</div>
</li><li><div>Prepare and deliver regular reports to support business decision-making.</div>
</li><li><div>Support additional operational and ad-hoc tasks as needed.</div>
</li></ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You Need For This Role</b></h3><div><div><ul>
<li>Bachelor&rsquo;s degree in Business Administration, Finance, Economics, Marketing, or a related field.</li>
<li>2&ndash;3 years of experience in operations, finance, sales support, or a similar role.</li>
<li>Strong analytical skills with excellent attention to detail.</li>
<li>Advanced proficiency in Microsoft Excel.</li>
<li>Experience with Salesforce or CRM systems is a strong advantage.</li>
<li>Fluent in English (written and spoken).</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to manage multiple priorities in a fast-paced, dynamic environment.</li>
<li>A proactive mindset with strong problem-solving abilities.</li>
<li>Quick learner, adaptable to new tools, systems, and processes</li>
</ul><div>This role requires availability to work on <b>Fridays</b> to support the MENA region</div></div></div></div></div>
<div><div><h3 class="jobSectionHeader"><b>What Will Make Us Really Love You</b></h3><div><div><ul>
<li>You bring a track record of success in a similar role, with hands-on experience.</li>
<li>You&rsquo;re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.</li>
<li>You anticipate challenges before they arise and take initiative to find effective solutions.</li>
<li>You have an eye for detail.</li>
<li>You thrive on teamwork but also bring a driven, goal-oriented spirit.</li>
<li>You&rsquo;re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.</li>
<li>You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.</li>
</ul></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You&rsquo;ll Love About Us</b></h3><div><div><ul>
<li>We care about your individuality by giving you freedom to grow and create within the company, regardless of your position</li>
<li>Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising</li>
<li>Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.</li>
<li>We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.</li>
<li>Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.</li>
<li>At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.</li></ul></div></div></div></div><div></div><div><div><b><br>
Why Join Us?</b></div>
<div></div>
<div>Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
</div>
<div></div><div>We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.</div></div></div><div></div>

Sales Administration Specialist

Arena Events Group

About Arena
<br><br>
Arena is an international integrated event services company. The company provides event solutions, designing and delivering temporary environments to a variety of sporting, commercial and cultural events across the globe.
<br><br>
With a global reach that extends from the US, UK and Middle East & Asia, Arena pride themselves on their ability to provide the ‘Arena Standard’ around the world. Offering a truly tailored and bespoke experience with an extensive product offering around the world, Arena “turn space into place”.
<br><br>
Flagship recurring events include the Olympics, Rugby World Cup, Commonwealth Games, Ryder Cup, European Tour, Wimbledon Championships, PGA Tour, European Tour.
<br><br>
<b>For more info:</b> https://www.arenagroup.com
<br><br>
Position Description
<br><br>
<b>Job Title:</b> Account Manager - Events
<br><b>Reporting Into:</b> Commercial Director – KSA
<br><b>Direct Reports:</b> None
<br><b>Location:</b> Riyadh or Jeddah, KSA
<br><br>
<b>Job Objective:</b><br>
Arena’s vision is to provide a seamless seating experience with a high level of customer service and attention to detail for various temporary seating solutions at events and sports venues. The Account Manager is at the forefront of promoting this attitude and maintaining a high standard of service.
<br><br>
This role is primarily responsible for sourcing, managing, and growing the client base for the Seating division. The Account Manager will act as the central point of contact throughout the sales process and project lifecycle, working closely with other departments to deliver high-quality temporary seating solutions while ensuring revenue targets and internal procedures are met.
<br><br>
Key Responsibilities
<br><br>
<ul>
<li>Work with new and existing clients to understand their seating requirements and propose suitable solutions to meet their event specifications.</li>
<li>Develop a deep understanding of the technical and logistical aspects of temporary seating systems.</li>
<li>Collaborate with internal teams (Operations/Design/Production/Estimation) to ensure accurate project estimates and creative input.</li>
<li>Present seating solutions and cost proposals to clients, selling the unique features and benefits of Arena’s offerings.</li>
<li>Manage negotiations and finalize contracts with clients.</li>
<li>Serve as the primary point of contact for clients, ensuring effective communication between all internal and external stakeholders.</li>
<li>Coordinate with the Project Manager and Operations teams to ensure smooth project execution and on-site delivery.</li>
<li>Liaise with the Finance team for invoicing and manage client payments pre-event, supporting Finance on final payments post-event.</li>
<li>Maintain CRM with up-to-date client and project information.</li>
<li>Achieve and exceed quarterly sales targets.</li>
<li>Maintain a healthy sales pipeline and manage the entire process from client brief to project handover, remaining the main point of contact throughout.</li>
</ul>
<b>Required Skills/Abilities:</b><br>
Personal
<br><ul>
<li>Self-starter, able to work independently with minimal supervision.</li>
<li>Highly organized and able to handle pressure and tight deadlines.</li>
<li>A natural relationship builder with excellent interpersonal skills.</li>
<li>Strong communication skills and the ability to think quickly and clearly under pressure.</li>
<li>Adaptable, with a willingness to respond to a constantly changing environment.</li>
<li>Excellent written and verbal communication skills in English (Arabic speaker is an advantage).</li>
<li>Willingness to work extended hours as required.</li>
</ul>
Technical
<br>Computer literate, ability to use Word, Outlook, PowerPoint, and Excel
<br><br>
<b>Education and Experience:</b><br>
<ul>
<li>University Graduate or equivalent in any discipline</li>
<li>2-5 years’ experience in account handling/sales or project management for an event related business</li>
<li>Note that no job is totally encompassed and can change.</li>
<li>Driving license essential</li>
</ul>


Sales Admin

Nestlé

<div><p><b>Location: </b>Cairo, Egypt<br>
<b>Company:</b> Nestl&eacute;<br>
<b>Full-time</b></p><p></p><p><b><br>
POSITION SUMMARY</b></p><p>
 Management Job , usually with responsibility for a department/ business unit which provides a proactive sales support. Example position - Sales support Manager - position that coordinates all the support required for the Sales team e.g. account tracking / sales figures.</p><p><b>
A DAY IN THE LIFE &hellip;</b></p><ul><li>
Develop sales information reports according to sales management needs</li><li>
Manage sales support team to ensure the information provided to RSM's is standard and according to needs and capturing daily plans in the system</li><li>
Understand and effectively utilize DMS-1 for monitoring &amp; Lead OI team to provide service and support NDP about DMS1 system and IT Technical Support as well as coordinate with DMS1 vendor</li><li>
Lead the automation projects across the commercial and ensure that we running a cost efficient operations &amp; Manage the business excellence initiatives</li><li>
Liaison with budget owners for setting of monthly trade spends (TTS)
</li><li>All monthly discretionary activities to be booked in CRM as per SOP timeline Before mad of the month.</li><li>
Ensure monthly cleansing of all YTD activities up to date &ldquo;M-1&rdquo;.</li><li>
Work in reporting development by using new tools in reporting &amp; meeting (I.e) PBI and work on standardizing the reporting within MENA using new tools i.e OPTIC</li><li>
Provide relevant sales data and input in the monthly meetings</li><li>
Ensure 100% of Pre &amp; Post within threshold are completed, learning log is maintained and key learnings are shared with stakeholders.</li><li>
improve the accuracy and visibility on TTS forecast and actuals.
</li><li>Ensure the accurate reporting of monthly BSE.</li><li>
Assist Channels mangers with setting OPL Volumes per region per month per product to set the required target vs. actual.</li><li>
Control General Expenses, TTS &amp; Head Counts Budgets on monthly basis to ensure total commitment within the budget.</li><li>
Ensure all budgets are captured in MOSAIC.</li><li>
All monthly discretionary activities to be booked in CRM as per SOP timeline Before mad of the month.</li><li>
Insure monthly cleansing of all YTD activities up to date &ldquo;M-2&rdquo;.</li><li>
Assist Channel managers in setting sales target for the RSM&rsquo;S on monthly base.</li><li>
Assist CDT and Marketing team to prepare and monitor ICP(Integrated Commercial Plan) to specify issues needs to be focused on.</li><li>
Lead and coach Sales Admin/Support to perform efficiently and effectively about NDP reimbursement, NIC T&amp;E and Sales Incentive and other related</li></ul><p></p><p><b><br>
SAP Roles:</b></p><ul><li>
Handle all related CRM-Sales functions to ensure TTS is maintained correctly according to our budget vs. actual on monthly and daily basis.</li><li>
Co-ordinate the CRM and projects with other business unites to ensure total harmony.</li></ul><p></p><p><b><br>
What will make you successful?</b></p><ul><li>
Min of 9 years in a relevant field</li><li>
Logistic experience</li><li>
Customer Service experience</li><li>
Financial Experience</li><li>
Sales Experience</li></ul></div>

Senior Manager, Sales Support

Masco Spinning Mills (Pvt) Ltd.

<p>1. To make new &amp; balance payment booking (confirmation and release) via email and call.</p><p>2. Call balance payment customer before 1 month and asking for balance payment for on time delivery via call and email.</p><p>3. Responsible of showroom display Cars.</p><p><b>4. </b><b>Responsible to check the vehicle at the time of receiving from plant driver.</b></p><p>&middot; Scratches</p><p>&middot; Dent/Bent</p><p>&middot; Warranty book</p><p>&middot; Accessories ( Lighter &amp; Ashtray)</p><p><b>5. </b><b>Responsible to maintain the book of commission.</b></p><p>&middot; Sales commission</p><p>&middot; Registration commission</p><p>&middot; Insurance commission</p><p>&middot; Accessories commission</p><p>6. Using strong attention to detail to enter customer data with perfect accuracy</p><p>7. Coordination with service department to ensure the availability of car and completion of PDI &amp; PDS.</p><p>8. Coordination with Plant driver to ensure the availability of car.</p><p>9. On time delivery of cars to customers with proper documentation i.e. (warranty book, GR, GI, &amp; delivery order) (special attention on bank case).</p><p>10. Handling of invoices and covering letter with complete necessary details.</p><p>11. Present at the time of delivery of car to customers.</p><p>12. Pictures with customers at the time of delivery. (For record).</p><p>13. <b>Handling all excise documents &amp; coordination with the agent of EXCISE</b>.</p><p>&middot; Tax Certificate</p><p>&middot; Registration slip</p><p>&middot; Return files</p><p>&middot; Number plates</p><p>&middot; Maintaining the registration book</p><p>14. Ensure on time registration by coordinating with the Excise agent</p><p><b>15. </b><b>Handling all bank documents </b></p><p>&middot; DAF Form with key and necessary documents</p><p>&middot; Return files</p><p>&middot; Purchase Order</p><p>16. Delivery of car with proper physical checkup with included of required accessories.</p><p>17. Responsible to handling the query of cancellation, color change, variant change, swiping the vehicle from other dealer network and to maintain the data.</p><p>18. Directing feedback from customers to relevant departments.</p><p>19. Identifying new products to add to those on offer.</p><p>20. To update price list, quotation with complete necessary details.</p><p>21. Supporting the sales department with other administrative tasks, if requested.</p><p>22. Verifying orders, including customers' personal information and payment details.</p><p>23. Check data accuracy in orders and invoices</p><p>24. Develop monthly sales reports</p><p>25. Stay up-to-date with new products and features</p><p>26. Maintaining client records.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

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