sales and service officer

HSBC

<div>Some careers shine brighter than others.
If you&rsquo;re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further
HSBC International Wealth and Premier Banking (IWPB)
We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world..
We are currently seeking an ambitious individual to join our IWPB team, working together with colleagues to define, manage and achieve divisional business targets. 
In this role, you will:<ul><li>
The role is primarily a customer facing role servicing customers. Professionalism, customer focus and a broad understanding of the fundamentals of service and needs based sales planning are critical to the success of the business. The role holder has a responsibility to understand customer needs with a view to upgrade existing customers to appropriate propositions and cross sell IWPB product and services. The job holder is required to identify referrals for financial planning needs and to referrals to a specialist as required. The job holder is required to identify referrals for financial planning needs and to refer to a specialist as required. The job holder is required to provide a high-quality and holistic service with prompt completion of customer service request with a focus on deepening the customer relationship essential to drive customer loyalty and increase the wallet share of HSBC.</li><li>
Completing full customer reviews and understanding customer needs whether immediate or future is a key part of this role. The role holder will respond to a combination of &lsquo;walk-in&rsquo; customers and creating opportunities from centrally created contact list both being the main sources of their activity. The role holder will need to understand and deliver the standards of service quality required maintaining published service level agreements. The identification of opportunities for wealth reviews and referring these to an appropriate wealth advice are key activities. The facilitation of approval of facilities in accordance with credit policy and lending guidelines will also be required to ensure the jobholder can meet all of the customer&rsquo;s needs. Ownership of customer relationships is vital along with the ability to coach and develop other team members towards ensuring the Target Operating Model (TOM) as defined by Group is implemented.</li><li>
On a selected and business needs base the jobholder also might service Premier Customer requiring the necessary Premier trainings and accreditation. Equally on a selected base and aligned with business needs the job holder is servicing Advance and Personal Banking customers with limited face to face contact. These priorities are reflected in individual Balanced Scorecards and form the exception.</li></ul> 
To be successful in the role, you should meet the following requirements:<ul><li>
Proven ability in customer service and building customer relationships</li><li>
Ability to identify customer needs and influence customers to take appropriate action to meet their needs</li><li>
An understanding of HSBC&rsquo;s Credit Policy and Lending Guidelines</li><li>
A broad knowledge of financial planning and defining customer needs</li><li>
An understanding of the needs of the mass affluent customer segment in general</li><li>
A full understanding of referral processes</li><li>
An understanding of the Premier, Advance and Personal Banking Propositions</li><li>
Excellent customer service skills</li><li>
Strong verbal and written communication skills</li><li>
Customer driven with a strong focus on quality of service</li><li>
Proven ability in making lending decisions in accordance with bank policy and guidelines</li><li>
A clear understanding of how value is created within the Premium segment, both for customers and the bank</li><li>
Graduation degree is a must &ndash; to secure a UAE Visa and Work Permit</li></ul> 
You&rsquo;ll achieve more at HSBC. 
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
Issued by The Hong Kong and Shanghai Banking Corporation Limited.</div>

Branch Sales and Service Officer (Dubai & Abu Dhabi)

Sysvoy International

Job Description: We are hiring a Customer Service Representative / Sales Officer for our UK outbound sales department. The candidate will be responsible for contacting potential customers, promoting company products or services, handling inquiries, and meeting monthly sales targets.Responsibilities:<ul><li>Make outbound sales calls to prospective and existing customers.</li><li>Promote and explain products/services to clients.</li><li>Maintain accurate records of calls and customer information.</li><li>Meet or exceed assigned sales and performance goals.</li><li>Ensure a high level of customer satisfaction.</li></ul>Requirements:<ul><li>Minimum qualification: Intermediate or Bachelor&rsquo;s degree.</li><li>Prior experience in UK outbound sales or customer service preferred.</li><li>Excellent English communication and persuasion skills.</li><li>Ability to work under targets and deadlines.</li></ul>Job Type: Full-time Location: LahoreJob Type: Full-timeWork Location: In person

Customer Relationship Offer - Sales Officer

First Gulf Fin Commercial Broker LLC

Job Title: Female Sales Officer Company: FirstGulf Fin Commercial Broker LLC Location: UAEJob Description: FirstGulf Fin Commercial Broker LLC is seeking a dynamic and motivated Female Sales Officer to join our growing team. This is an excellent opportunity for fresh graduates or with 6 months of experience looking to kickstart their career in the financial services industry.As a Sales Officer, you will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring they receive top-notch service. You will work closely with senior team members to manage client accounts, provide financial advice, and assist in business development efforts.Key Responsibilities:<ul><li>Develop and maintain strong relationships with new and existing clients.</li><li>Assist in managing client accounts and ensuring their satisfaction.</li><li>Understand clients&rsquo; financial needs and suggest appropriate solutions.</li><li>Support senior team members in handling day-to-day operations and business development.</li><li>Stay updated on financial market trends and company products.</li></ul>Requirements:<ul><li>A Bachelor&rsquo;s degree in Business, Finance, or related field.</li><li>Freshers are encouraged to apply.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work well in a team and independently.</li><li>Positive attitude and eagerness to learn.</li></ul>Why FirstGulf Fin?<ul><li>Excellent training and career growth opportunities.</li><li>Work in a fast-paced and supportive environment.</li><li>Competitive salary and benefits.</li></ul>Interested candidates are invited to submit their CV for immediate consideration. Join our team and start your career with one of UAE&rsquo;s leading financial firms!Send your resume to Email:- info@firstgulffinance.ae and hr@firstfulffinance.ae,Whats App-0529325554Job Type: Full-timePay: AED3,000.00 - AED7,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Banking: 1 year (Preferred)</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED7,000.00 per month

Female Sales Officer

Safa Worldwide Private Limited

PLEASE NOTE! NOT ANSWERING QUESTIONS WILL RESULT IN DIRECT REJECTION OF APPLICATION EVEN IF YOU HAVE RELEVANT EXPERIENCE. Job Title: Quality Assurance Officer &ndash; Outbound Sales CallsAbout the RoleWe are looking for a Quality Assurance (QA) Officer to monitor, evaluate, and enhance the performance of our International Sales Representatives who engage with UK-based clients. The QA Officer will play a critical role in maintaining service excellence by ensuring all outbound calls meet the company&rsquo;s communication, compliance, and customer experience standards.You will be responsible for reviewing recorded sales calls, providing feedback, identifying training needs, and supporting continuous improvement across the sales team.Responsibilities:<ul><li>Monitor and evaluate outbound sales calls for quality, accuracy, compliance, and customer engagement standards.</li><li>Assess call recordings to ensure adherence to scripts, sales processes, and company policies.</li><li>Provide constructive feedback and coaching to sales representatives to improve performance and communication effectiveness.</li><li>Develop and maintain QA scorecards, evaluation criteria, and performance reports.</li><li>Identify common issues or gaps in call handling and recommend process improvements.</li><li>Collaborate with Sales Managers and Trainers to align quality standards with sales goals and training programs.</li><li>Ensure that all representatives maintain a professional tone, clear English communication, and ethical sales practices.</li><li>Support management during monthly performance reviews by sharing insights and quality reports.</li><li>Maintain confidentiality of all monitored communications and sensitive customer data.</li><li>Excellent interpersonal skills and the ability to thrive in a team environment</li></ul>What We Offer:<ul><li>Competitive salary: PKR 60,000 &ndash; 75,000+ Commissions (based on experience)</li><li>Ongoing professional development and growth opportunities</li><li>Monthly performance reviews for career advancement</li><li>Supportive, collaborative, and employee-focused work culture</li></ul>Working Hours:<ul><li>Monday &ndash; Friday: 2:00 PM &ndash; 11:00 PM</li><li>Saturday: 2:00 PM &ndash; 8:00 PM (Half-day)</li></ul>Additional Details:<ul><li>Job Type: Full-Time | Office-Based</li><li>Compensation: PKR 60,000 &ndash; 75,000 + Commissions per month</li><li>Location Requirement: Must be based in Karachi</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Briefly mention the campaigns you have worked in before?</li><li>Do you have on call INTERNATIONAL SALES experience in a call centre?</li><li>What's your age?</li><li>What's your residential area?</li><li>Can you manage your own transport to DHA Ph 6 chota shahbaz commercial daily?</li><li>What are you basic salary expectations?</li><li>What was your last salary?</li><li>Do you have OA levels background?</li><li>Are you employed or unemloyed? (if employed, how long is your notice period)?</li></ul>Work Location: In person

QA Officer – Sales Calls

ALAKHARIA TRADING AND CONTRACTING WLL

Job Overview:We are seeking a highly motivated and dynamic Sales Officer to join our team at Qatar Security Services, a leading provider of security services. The ideal candidate will be responsible for driving sales, building client relationships, and promoting our range of security services to new and existing clients. This is an excellent opportunity for a proactive individual with a passion for sales and customer service.Key Responsibilities:<ul><li>Sales &amp; Business Development: Actively identify and prospect new clients, including businesses and individuals, to sell security services such as manned guarding, surveillance, alarm systems, and consultancy.</li><li>Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Understand their security needs and provide tailored solutions.</li><li>Market Research &amp; Analysis: Monitor market trends and competitors to identify new opportunities and improve sales strategies.</li><li>Sales Presentations &amp; Negotiations: Deliver compelling sales presentations, product demonstrations, and negotiate contracts effectively to close deals.</li><li>Sales Targets &amp; Reporting: Meet or exceed monthly and annual sales targets. Provide regular reports on sales activities, pipeline, and progress toward goals.</li><li>Customer Service: Address client queries, resolve issues, and ensure the highest level of customer satisfaction.</li><li>Collaboration: Work closely with the operations and service delivery teams to ensure smooth onboarding of new clients and continued service excellence.</li><li>Brand Promotion: Represent the company at industry events, conferences, and other networking opportunities to promote the company&rsquo;s services and expand market reach.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s degree in Business, Marketing, or a related field .</li><li>Experience: 5-7 years of sales experience, preferably in the security, facilities management, or related industry.</li><li>Skills:</li><li>Strong communication and interpersonal skills.</li><li>Excellent negotiation and closing skills.</li><li>Ability to build and maintain relationships with clients.</li><li>Self-motivated and goal-oriented.</li><li>Ability to work independently and as part of a team.</li><li>Knowledge: Familiarity with security services and industry trends is a plus.</li><li>Technical Skills: Proficient in Microsoft Office Suite and CRM software.</li></ul>Key Attributes:<ul><li>Results-driven with a strong sales focus.</li><li>High level of professionalism and integrity.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to handle objections and rejections effectively.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>how much your salary expectations?</li><li>How much your current salary?</li><li>Are you available to join immediately?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Manpower sales : 6 years (Required)</li></ul>License/Certification:<ul><li>Qatar Light Driving License (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Sales Officer - for Security Services

British Council

<div>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
 
 
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
 
 
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021&ndash;22 we reached 650 million people. 
Join Our Team as a Customer Service and Sales Officer in Alexandria,Egypt 
We are looking for a motivated and customer-focused individual to join our team as a Customer Service and Sales Officer. In this role, you will represent the British Council as our ambassador, delivering a seamless and professional experience to customers and students. You will handle enquiries related to our English language and Examination services, ensuring that all interactions meet our high standards and contribute to our customer satisfaction goals. 
Your primary responsibility will be to support day-to-day customer service operations by responding to enquiries through various channels including email, phone, social media, and in person. You will provide accurate information, manage expectations, and ensure that all customer interactions reflect our brand values. You will also be responsible for maintaining up-to-date customer records, supporting registration and reception duties, and contributing to customer feedback initiatives. 
In addition to customer service, you will play a key role in driving sales. You will be accountable for meeting individual sales targets, building rapport with prospective customers, and guiding them through the journey from enquiry to enrolment. This includes making outbound calls, following up with leads, and maximizing conversion rates by effectively communicating the benefits of our services. You will also support cross-selling and up-selling opportunities and re-engage with lapsed customers. 
You will work closely with the Teaching Centre and Exams teams to support registration, payment processing, and data entry. Your responsibilities will include managing customer payments, ensuring compliance with financial procedures, and supporting the delivery of exams and teaching services. You will also help manage social media enquiries and contribute to improving the overall customer experience. 
This role requires flexibility, as our Customer Service and Sales team operates five days a week, including evenings and weekends. Working hours may vary based on demand and activity schedules. 
To be successful in this role, you should have a B2 level of written and spoken English, a higher diploma or equivalent professional experience, and a strong background in customer service and sales. You should be a fast learner with a passion for helping customers, a self-motivated attitude, and a results-driven approach. Experience with CRM systems and relevant qualifications in customer service or sales would be an advantage. 
If you are enthusiastic about delivering excellent service and contributing to a dynamic team, we encourage you to apply and be part of the British Council&rsquo;s mission to connect people through education and cultural exchange. 
Further Information 
Role: Customer Services and sales Officer
 
Number of positions: 1
 
Pay Band: PB H/4
 
Monthly Gross Salary: EGP 13,333.33
 
Location: Alexandria, Egypt
 
Contract type: 1 year fixed term contract
 
Closing date: 19th October 2025
 
Other: This role is open to candidates who have the legal right to work and are based in Egypt. 
*Please note that all applications should be submitted only in English.
 
*It is advisable to apply in advance to avoid any technical issues at the last moment. 
A connected and trusted UK in a more connected and trusted world. 
Equality , Diversity, and Inclusion (EDI) Statement 
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. 
The British Council is committed to safeguarding children, young people and adults who we work with. 
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. 
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity &amp; criminal record checks in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children. 
If you have any problems with your application please email askhr@britishcouncil.org 
Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our &lsquo;ASK HR&rsquo; email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.</div>

Customer Service and Sales Officer 1

GENTLEMAN CHIT FUNDS

Job Title: Collection and Sales OfficerLocation: Kaloor, Ernakulam Company: Gentleman Chit Funds Company India Pvt. Ltd. Job Type: Full-time | PermanentJob Description:Gentleman Chit Funds Company India Pvt. Ltd. is seeking a motivated and responsible Collection and Sales Officer to join our team in Kaloor, Ernakulam. The ideal candidate will be responsible for managing customer collections, driving sales, and maintaining strong client relationships to support business growth.Key Responsibilities:<ul><li>Handle daily customer collections and ensure timely payments.</li><li>Conduct follow-ups and maintain good rapport with clients.</li><li>Promote company products and achieve assigned sales and collection targets.</li><li>Maintain accurate records and submit regular reports on field activities.</li><li>Support the branch in achieving overall performance and revenue goals.</li></ul>Requirements:<ul><li>Education: SSLC / Plus Two</li><li>Experience: Minimum 1 year in collections or sales (preferred in financial services or chit fund sector)</li><li>Skills:</li><li>Excellent communication and interpersonal abilities</li><li>Strong customer relationship management</li><li>Self-motivated with a results-driven attitude</li><li>Other Requirements:</li><li>Must own a two-wheeler with a valid driving license</li><li>Must be able to work in person at Kaloor, Ernakulam</li></ul>Benefits:<ul><li>Paid time off</li><li>Paid sick leave</li><li>Leave encashment</li></ul>Job Types: Full-time, PermanentPay: &#8377;12,000.00 - &#8377;17,000.00 per monthBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

Collection & Sales Officer (Kaloor)

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